Representative jobs at Apogee Enterprises

Nu-Ray Metals is a Northwest based metal roofing, siding and flashing manufacturer serving the West Coast for over 40 years. We are seeking an experienced outside sales representative based out of our Puyallup, Washington facility, to service our North End market. Come join our team as we continue to manufacture the highest quality architecturally appealing metal roofing and siding products in the market. We are looking for a skilled individual to join our team as an Outside Sales Representative! Essential Duties and Responsibilities This position will perform Duties included but not limited to: Research, identify, and develop new customers, projects and opportunities. Manage leads and acquire new business by making calls, scheduling meetings and follow up appointments; excel in cold call tactics. Educate, develop and build long-lasting relationships with new and existing customers; provide documentation and samples to current and potential customers; schedule appointments with current customers to determine other opportunities. Educate customers on new products and ideas that they may be unaware of. Assist customers with purchasing questions; write sales orders and estimates; follow up with customers during and after estimates and projects; handle customer questions, complaints and concerns. Liaison between dedicated inside sales representative and customer. Organize records and create weekly activity reports. Attend local building association meetings and dinners, work home and trade shows. Reports directly to the Sales Manager. Territory within Washington State. This position will work with customers such as builders, architects, homeowners, as well as internal inventory, production, and office personnel. Experience and Competencies: A minimum of 3+ years of experience in outside sales. (Experience in building systems, and full scope construction with roofing and siding preferred) Ability to read and understand construction documents and blueprints Possesses professionalism, diplomacy, tactfulness and best techniques to maintain positive company image Excellent customer service and social skills - Passion for helping people - Ability to connect with customer needs Mathematical aptitude Proficiency in Microsoft Office (Excel, Word and Outlook); Ability to navigate Point of Sales (POS) software Resilience Excellent organizational and communication (both written and verbal) skills Good decision making, extremely organized, strong attention to detail, keeping track of multiple tasks while prioritizing projects Able to work as part of team at the manufacturing facility Confident in taking initiative, independent of direct supervision A valid driver's license and favorable motor vehicle report for the past five years are a must Ability to manage total sales process in assigned territory. Including but not limited to; forecasting, pricing, quotes, inquiries, follow-up and closing of sales. Job is Monday through Friday, in field traveling 3-4 days per week, based on 40-hour work week dictated by workload with the ability to work outside the normal store hours as necessary. Pre-employment drug test required as well as random drug testing. Benefits of Working with Us Competitive compensation including paid time off and holidays Medical insurance (HDHP with HSA and PPO options) Prescription drug coverage Dental and Vision insurance Pre-tax flexible spending account 401(k) retirement savings with employer match Basic and supplemental life and AD&D insurance Short-term and long-term disability insurance Pre-tax dependent care flexible spending account Wellness program with diabetes prevention, condition care, preventive care, and annual flu shot Employee Assistance Program Job Type Full-time Physical Requirements and Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. This position requires manual dexterity sufficient to operate phones, computers, and other office equipment.Must be able to talk, listen, and speak clearly on the telephone. Generally good working conditions with little or no safety/health hazards, some exposure to cooler or warmer weather dependent on physical work location. Pre-employment drug testing as required. Nu-Ray Metals is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as defined by law.

The ideal candidate will cultivate relationships with prospective clients in order to catalyze business development success.This individual will schedule meetings with clients in order to understand their needs. They will also work closely with sales and marketing teams to uncover new leads. Responsibilities Generate appointments by means of proactive outbound prospecting Work directly with sales and marketing to discover opportunities from leads Demonstrate and teach strong selling and influencing skills Qualifications Bachelor's degree or equivalent experience 5+ years' of experience in related role Strong communication and time management skills

tional Job Description Outside Sales Representative Are you seeking an entrepreneurial, empowering workplace that allows you to: • Leverage your cold-calling & closing skills to expand an existing portfolio within a high demand market • Develop skills to grow your career as part of a sales or operational management career track • Work with an incredible team of people that takes the extra step and make it happen for the customer Sunbelt Rentals--the fastest growing rental business in North America--is seekingan Outside Sales Representative. As an Outside Sales Representative, you will be responsible for generating profitable business from the range of equipment that your profit center specializes in. You will do this by developing your assigned territory, implementing sales plans to grow business and maintain current customer base, and by helping to build the national Sunbelt branding identity. Education or experience that prepares you for success: • 4-year college degree in related field with at least 1 year of related experience OR 3-4 years of related sales experience • Valid driver's license and acceptable driving record • 21 years of age Knowledge/Skills/Abilities you may rely on • Strong project management, new business development and customer retention skills • Effective communication and negotiation skills • Solid computer skills • Knowledge of ground protection, construction or specialty industrial equipment preferred • Bilingual (Spanish) may be preferred in some locations The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class

North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities

North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students! As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities

North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students! As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities

North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities

North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students! As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities

North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities

Customer Success Representative II OSG USA, INC. is a leading manufacturer of taps, endmills, drills, and indexable cutting tools. OSG also serves the fastener industry by offering a complete line of thread rolling, flat, cylindrical, and planetary, rack and trim dies. The company markets its products to numerous industries including automotive, die mold, aerospace, energy, heavy industry and dental. OSG USA, INC. is seeking an experienced and customer-focused Customer Success Representative II to join our growing team. In this role, you will play a key part in delivering exceptional service and support to our customers by processing orders, handling inquiries, and resolving issues with efficiency and professionalism. You will be responsible for managing communication across multiple channels-including phone, email, fax, and chat-while ensuring accuracy and satisfaction at every stage of the customer experience. This position requires strong organizational skills, attention to detail, and a solid understanding of customer service principles and industry practices. Job Functions for a Customer Success Representative II: Receives, researches, and responds to all customer inquiries, requests and complaints regarding accounts, products, and pricing, via phone, fax, email and chat Provide Customer Service by answering incoming customer calls, follows up on customer inquiries solving problems, and doing order follow-up Performs all clerical and order entry requirements; Creates and maintains computer files; Process routine reports as required Notifies leadership of potential problem areas Performs in a manner that will prevent errors and omissions; Assures compliance with policies, procedures, and regulations (10%-40% of catalogue knowledge of standard product features (coatings)/identify slight differences within features/prices/delivery time/various promotional services and provide mininmal standard product recommendations). Knowledge of some standard product line, prices, delivery time, and various promotional services, and provide some standard product recommendations Responsible for more advance and complex orders such as Atom orders Process Electronic orders submitted by web and EDI Process Export orders and documents Process yearly/annual return requests/authorization and shipment errors when received via phone, fax or email Performs other allied duties as assigned by leadership Minimum Qualifications for a Customer Success Representative II: High School Diploma, GED, or equivalent Previous customer service experience 2-4 years Excellent English and grammar skills required to communicate orally and written externally to customer and internally towards innovators and management Professional telephone voice/manner with ability to operate computer/telephone equipment and manage a multitude of tasks Experience with computers, especially MS Office Suite products Preferred Qualifications for a Customer Success Representative II: Previous experience in the industrial tooling industry Benefits: Excellent, Low-Cost Benefits 401K Tax Deferral & Profit-Sharing Plan with full employer match up to 6% Comprehensive Premium PPO medical plan, dental and vision coverage Wellness Program Incentive - earn a discount on your medical premiums Flexible Savings Account (for medical and dependent care) Company-paid Employee Basic Life/Dependent Life Insurance Company paid Short Term and Term Disability Insurance Begin accruing vacation immediately Up to 15 PTO days in your first year Up to 3 Flex days each year 10 paid holidays Tuition reimbursement program Employee Assistance Program Physical Working Demands: To perform the duties of this job, an individual must be able to read, write, understand and communicate by telephone using the English Language. While performing the duties of this job, the employee is regularly required to sit for long periods of time (3-4 hours at a time). The employee is frequently required to use hands for typing, 10-key operation, telephone dialing, feeling objects, tools, or controls. Must be able to talk and hear. Specific vision abilities required to this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to enter information into a computer. Compensation Type: $22-$25 hour depending on experience + monthly bonus potential Reports to: Customer Success Manager Job Type: Full-time, Non-Exempt Hours: 9 a.m. - 6 p.m. Monday - Friday Location: OSG USA, Inc., 620 Stetson Avenue, St. Charles, IL 60174 We welcome the opportunity to speak with you about becoming part of our team. Learn more about OSG USA, Inc. at *************** .

Universal Windows Direct - Customer Experience Representative ) The Customer Experience Representative (CER) is an integral part of our success. This role is responsible for managing the positive image, brand and reputation through resolution and investigation of customer questions, concerns, and complaints. Our CERs are responsible for managing a high volume of incoming phone calls, as well as responding to customer emails. Our support team will assist customers while ensuring compliance with the policies and procedures of the organization. Responsibilities * Excellent ability to communicate both verbally (over the phone) and in writing (via email, within the customer service software, etc.). * Ability to manage high volume of incoming calls, balancing efficiency with providing high quality customer service. * Manages the entire customer inquiry, complaint, or concern from start to resolution. Asks probing questions to understand the customers concern, then selects and explains the best course of resolution, expedites corrections where needed, and follows up to ensure completion. * Collects, enters, and verifies new/existing customer information, orders for new or additional products or services, account changes/updates, refunds, and exchanges. * Oversees and coordinates the Service Technician's calendar to schedule services for customers. This includes working directly with customers to determine service needs and availability. * Updates records with all customer interactions, processes customer accounts and files documents related to customers file once resolved. * Collects balances due, and posts payments to customers' accounts. * Ability to remember, or use resources, to follow communication procedures, scripts, guidelines, and policies. * Knowledgeable about company products, warranties, and terms of sale. * Participates in customer retention activities, escalating concerns to management when appropriate. * Performs other related duties as assigned Qualifications * High School Diploma or equivalent. * Previous experience handling escalated customer concerns required. * Experience in a call center environment viewed favorably. * Excellent computer skills including experience with CRM systems, Microsoft Outlook, Word, Excel, and Teams. * Experience managing multiple systems, resources, and screens simultaneously, and ability/experience with documenting conversations during phone calls very helpful. ADDITIONAL REQUIREMENTS * Positive attitude, self-motivated, follow through, and desire to assist customers. * Ability to work independently and as a team. * Consistent and reliable work attendance. Experience: * Call center: 1 year (Required) * Data entry: 1 year (Required) Work Location: On site - possible hybrid options in the future $21-$23/hour & Full Time UWD is an Equal Employment Opportunity Employer

Aramsco is always looking for dynamic and energetic team players to join our family of companies! Aramsco, a family of companies, is a leading solutions provider to specialty contractors across North America, serving numerous end markets including abatement, restoration, environmental, emergency preparedness, stone care, cleaning and surface preparation. The company has more than 60 locations through which it distributes products, equipment and chemicals, and provides customers with other value-added services including equipment repair, equipment rental and education. As a Customer Success Representative, you will work with assigned team members to support them and their customers by managing accounts, providing support to service dept. on repair orders and communicating with customer for approvals and repair status. You will also work with vendors for pricing updates and product availability. Responsibilities also include processing orders, customer quotes, status of shipments, sales information management, product information, and customer relationship building. This role will support our sales team in being able to focus on increasing sales. Primary Duties and Responsibilities Hourly Range: $15.00 - $16.48 an hour Hours: - Monday - Friday 8am -5pm Maintains customer satisfaction by providing problems-solving resources. Participates in onboarding new customers. Build strong relationships with customers and outside sales representatives. Answers customers' questions and be readily available to meet their needs. Provides order management services to clients. Activities include helping clients with order quoting, order processing, order fulfilment, order review, order entry, order dispatch & support, order payment, etc. Ensures timely release of orders and a fulfilment of pre-established standards and policies to achieve customer satisfaction. Monitors open orders and resolves order issues and processing errors. Works directly with vendors on late orders. Manages customer details for accuracy. Acts as a liaison between the customer service department and other divisions in the company. Work in a team environment to ensure no disruptions to customers. Follows established company policies and procedures. Achieves customer service department objectives by contributing customer service information. Qualifications/ Skills 5+ Years of Customer Service Bi-lingual in Spanish is a plus Excellent communications skills Process improvement mindset Strong analytical and problem-solving skills Onboarding customers Benefits (Full-Time Employees): Health/Vision/Dental insurance. Paid vacation. Paid holidays. 401(k) with employer matching. Life insurance is provided. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. ****************************

Job Description Helitech is a leading foundation contractor based in the St. Louis area working in waterproofing, foundation repair and rehabilitation & concrete leveling. We are always looking for great employees to help better serve our customers. Our reputation is built on honesty, integrity, quality craftsmanship, and customer support. As an employer, we are committed to employee satisfaction, job safety, and professional growth. Helitech is a family owned and operated company that has been the #1 choice for waterproofing and foundation repair in Illinois, Missouri, Quad Cities, and Western Kentucky since 1987. We believe that hiring the most qualified people with the right skillset and mindset allows us to deliver the highest quality foundation services and the best-in-class customer experience. That's why Helitech has been the employer of choice for over 35 years - since 1987. Position Overview: We are currently looking for an upbeat, personable, driven & self-starting individual to assist our Appointment Center Department. Must have a strong work ethic, great attitude, excellent communication skills and the ability to multi-task. This candidate should possess the ability to work in a fast-paced environment and pay close attention to detail. Punctuality and attendance are of extreme importance. Position Qualifications Previous experience in sales or customer service is preferred Strong communication and interpersonal skills Experience using CRM systems, multiple displays and typing experience Ability to work in a fast pace, target driven environment; Must be able to multi-task Professional demeanor and will to succeed Responsibilities include: Inbound/Outbound Calls Communicating with customers via live chat, text, & email Transcribing company voicemails Scheduling sales & service appointments Calendar Consolidation & logistics Other miscellaneous tasks assigned by your supervisor or manager Compensation & Benefits: $18/hour with bonus opportunity that averages $500-$600 per month Health, Dental, and Vision insurance 401(k) with company match Paid vacation and holidays Please Note: All employment offers are contingent upon the successful completion of a pre-employment background check.

Inside Sales Representative Location: Mechanicsburg, PA (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: To be a great first impression for our customers with West Shore Home! This position is entirely calls, and working with customers, utilizing your sales skills, to schedule appointments with our In Home Sales team. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $17.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************ #corpisshp #LI-NM1

Inside Sales Representative Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: To be a great first impression for our customers with West Shore Home! This position is entirely calls, and working with customers, utilizing your sales skills, to schedule appointments with our In Home Sales team. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $17.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************ #LI-NM1

Why you will love Sierra Forest Products: We are North Americas premier distributor of globally sourced specialty forest products. That means our products are not only sustainably sourced, but we are building a workforce for the future. We stand proudly for our people and support their success through career advancement and development. From Innovation, diversity, equity & inclusion, we also strive to do what's best for our people, customers, and communities. The impact you will have: As a Customer Experience Representative for Sierra Forest Products, you will have the opportunity to expand your skillset and enhance our overall customer experience. The Customer Experience Representative's responsibilities include supporting sales, promoting customer satisfaction, and establishing and growing a base of accounts that do not require direct visits from a Sales Representative. The Customer Experience Representative is expected to be independently knowledgeable about a broad range of our products and capable of selling the benefits to our customers. What you will do: Deliver exceptional and quality customer service to existing customers and clients. Handle inbound sales inquiries and customer inquiries. Process and enter sales orders. Resolve order-related issues (delays, credits, and returns). Collaborate with cross function teams (logistics, warehouse, and purchasing to ensure overall operational success). Actively sell and grow an existing account base. Become a brand ambassador with a comprehensive knowledge of our products and specifications. Provide overall sales support to the outside sales team. What you bring to the table: Driven, positive and energetic individual. Ability to resolve problems and conflicts as they occur. Proven experience in sales and/or the building products industry. Passion for relationship building. Ability to work in a fast paced, team driven environment. Hard working and entrepreneurial. Not sure if you qualify? Think about applying anyway: We understand that not everyone brings 100% of the skills and experience for the role. At Upper Sierra of workplace experiences and backgrounds. Whether you are new to Lumber Products, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply. Why people love working here: Comprehensive benefits. Work life balance and no weekend work. We offer meaningful work and opportunities for career growth. Our team members have 1 paid volunteer day per year to give back to a cause of their choice. We offer an opportunity to build and grow a career in the wood distribution industry. The company provides uniforms and safety shoe allowance. 401K plan to help save for your future! Driver Referral Incentive Pay. Employee Recognition Program. Tuition assistance. And so much more!

Join Our Team at VARCo Supply - New Akron, Ohio Location! Now Hiring: Part-Time Positions At VARCo Supply, we're looking for enthusiastic individuals to join our growing team in Akron, Ohio! We send catalogs to our customers, and they reach out to us to order parts for their trucks and business needs. Whether you're experienced in sales and service or eager to learn, we'll provide full training on our products and order entry system to set you up for success. This role is a fantastic step forward for anyone transitioning from an auto parts counter position or similar customer-facing job. You'll be helping small business owners find the right parts when they call in-making a real difference every day. Who We Are VARCo Supply is a family-owned company with a vibrant, supportive culture and over 50 years of history. Headquartered in Virginia, with locations in Arkansas and now Ohio, we're growing quickly and we're excited to keep the momentum going for the next 50! We're a team that works hard, celebrates success, and values reliability. What You'll Do Provide friendly customer service and sales support primarily over phone and through email to get replacement and upgrade parts for customers. Communicate with other team members and vendors to ensure product availability and correct specifications for products. Ensure orders are accurate and shipments go out smoothly by confirming details like fitment, size, and color. Collaborate with a team that values precision and customer satisfaction. What We're Looking For Great phone skills: You're comfortable chatting with customers and helping them find what they need. Solid typing abilities: You'll enter orders quickly and accurately. Basic math and clear communication skills: Essential for keeping everything on track. A sense of urgency and attention to detail: You thrive in a fast-paced environment and care about getting it right. Reliability: We're a close-knit team that counts on each other-perfect attendance is a must, especially in your first 30 days. Bonus points: Sales in auto parts, home improvement settings, plumbing knowledge, bilingual skills (Spanish and French are especially helpful), and are a plus but not required. We're seeking team players who are ready to grow with us. While we prefer candidates with experiences related to this position, we understand everyone's journey is unique-tell us your story! Why Work with Us? Paid Time Off: Paid Holidays: Including 2 days for Thanksgiving Earn 1 extra day off per month with perfect attendance-up to 12 a year! 3 Floating Holidays after 90 days - use them whenever you'd like, even on your birthday! Home Buying Bonus: Support for a big life milestone. 401k with 100% Match: After 1 year, we match every dollar you contribute, up to 5% of your salary (yes, even for part-timers). Bonus Opportunities: Get rewarded for your hard work and team success. Growth Potential: A 90-day review with potential for a raise and clear career paths in our expanding company. Attendance Matters We rely on our team to keep operations running smoothly. In your first 30 days, perfect attendance is essential-no tardiness allowed as you master your role and integrate with the crew. Pay & Hours Starting pay: Competitive and based on your experience-let's talk specifics! Job type: Full-time preferred, but part-time options are available based on your background. Ready to join a thriving company where your skills and commitment make a difference? Apply today, and let's build something great together at VARCo Supply! Applicants and employees agree to submit to a background and drug screening

Full-time Description Purpose: Efficiently serve customers in a courteous & cordial manner and solicit additional sales, which insure customer satisfaction and maximum efficiency for the business. Coordinate activities and cooperate with other departments of the business to best serve the needs of the customer (external and internal). Sell the company parts, labor and whole goods service at all times. Essential Functions: Handle customer phone calls and walk in traffic relating to parts sales, inquires and technical assistance. Assist customers by properly identifying needed items by using manufacturer/vendor parts catalogs or computer business system. Fill customer orders, price items and print sales tickets. Handle payment arrangements at time of sale for any non-credit accounts via cash, check or credit card. Ensure that the customer, technician or salesman receives the correct part and on time, as promised. Ensure high quality level of service provided to both outside customers and internal customers. Study and stay current on new products, bulletins and catalogs. Be complete and accurate in entering all transactional information in the corporate business system in a prompt, efficient and timely manner. Assist in cycle counting and annual physical inventory. Document and correct discrepancies between inventory records and actual shelf quantities. Ensure all returned and warranty parts are properly tagged in order to recover full credit from the vendor. Assist in purchasing parts & supplies for proper inventory levels for all departments. Assist in handling shipping and receiving effects to ensure timely processing & delivery. Conform to policy on special ordering of parts. Assist Department Manager in development of sales promotions and seeking out new business. Non-Essential Functions: Maintain a professional appearance and attitude. Be alert to practices that waste time, utilities, and supplies. Accept other responsibilities as requested. Attend any company, store, and community functions that will benefit the business, when needed. Requirements Minimum Qualifications: A minimum of three years of experience in related field. Prefer mechanical and/or construction equipment knowledge. Excellent communication skills (written and oral) and organizational skills. Must have the ability to multi task and make good decisions. Ability to understand and follow instructions in English. Lift up to 50 pounds. Computer Knowledge using MS Windows programs and familiarity with ERP & CRM systems. The environment is mainly inside; sometimes outside duties are required. This does not list all the duties of the job. You may be asked by supervisor or manager to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this job description at any time. This description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

JOB SUMMARY: The Specifications Representative calls on the Architectural and Interior Design community throughout their assigned region. The Spec Rep is professional, design-savvy, positive and dedicated to being a technical and product resource to the architecture and design community. They represent some of the top brands in the industry and develop and build strong relationships with key account contacts. SUPERVISORY RESPONSIBILITIES: None. DUTIES/RESPONSIBILITIES: Develop/establish key relationships within the architecture and design community in an assigned territory to drive product specifications for EB Bradley & Wilsonart product lines. Increase business territory accounts' volume based on activity based metrics & KPIs including: Schedule and conduct product presentations on a daily basis Participate in industry events such as tradeshows, mixers, training and professional organization events Conduct daily outbound & inbound customer interactions - virtual meetings. phone calls & texts (up to 8 hrs per day at times), in person meetings & emails. Interact with sales representatives, regional managers & vendor partners to maximize results. Attend internal events & training (work with peers, PK training, vendor tours, etc) Coordinate with E.B. Bradley sales team to ensure specifications translate into orders and successful product installations. Consistently update and maintain product libraries within the territory. Maintain CRM with daily activities, account information and new contacts Actively track projects, communicate with sales team to bring projects to completion and participate in vendor partner tracking meetings to maximize results. Assist in providing content for web and social media by obtaining photography of completed projects and case study candidates. Complete product blitzes and campaigns as required Additional duties may be assigned to help colleagues, customers, and/or the organization as a whole. Additional duties as assigned REQUIRED SKILLS/ABILITIES: Ability to present to individuals as a consultant in addition to presenting to groups of Interior Designers and Architects. Ability to listen to the potential needs of a firm and over time, offer solutions and products to solve a design/color need. Ability to understand construction documents and the specification processes as well as design process. Ability to use Office 365 and Zoom/Teams Superior at providing timely responses Ability to learn general technical information and pricing strategies Excellent communication (verbal and written) skills including timely follow up The ability to gather and analyze information with various tools (CRM and project lead software). Ability to work collaboratively within the organization and with vendor partners EDUCATION AND EXPERIENCE: Bachelor's degree in Marketing/Business/Design or similar field preferred, or 4 years of related experience Additional one year of field-related selling experience, preferably in the Architecture & Design industry PHYSICAL REQUIREMENTS: Must be able to talk and hear regularly Must be able to exchange accurate information, constantly operates a computer and telephone and other office machinery, such as copier, printer, and calculator Must be able to drive for long periods of time Must be able to reach overhead, standing, walking, bending, carrying materials, kneeling, stooping, bending at the waist, and climbing stairs Must be able regularly lift and/or move items over 25 pounds WORK ENVIRONMENT: This position is performed primarily indoors but may involve traveling in outside weather conditions including extreme heat and cold. The position may be performed in the office or at home, and will often be based in the company-provided vehicle. This role routinely uses standard office equipment such as computers, phones, calculators, photocopiers, filing cabinets and fax machines