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Apparel sales associate skills for your resume and career

Updated January 8, 2025
4 min read
Apparel sales associate example skills
Below we've compiled a list of the most critical apparel sales associate skills. We ranked the top skills for apparel sales associates based on the percentage of resumes they appeared on. For example, 27.4% of apparel sales associate resumes contained cash handling as a skill. Continue reading to find out what skills an apparel sales associate needs to be successful in the workplace.

15 apparel sales associate skills for your resume and career

1. Cash Handling

Here's how apparel sales associates use cash handling:
  • Provide extensive cash handling assistance when necessary.
  • Ensured that all sales and return transactions are completed and recorded accurately using proper cash handling procedures per established store policies.

2. Customer Engagement

Customer engagement is an ongoing relationship/interaction that a business maintains with its customers through various online or offline channels to attract and retain loyal customers and gathering valuable customer information that transcends the sales transaction. Highly engaged customers buy and promote more, and show more loyalty. Providing a high-quality customer experience is an important component in customer engagement strategy.

Here's how apparel sales associates use customer engagement:
  • Create a world-class customer experience by providing passionate customer service and selling through customer engagement.
  • Create a world-class customer experience by providing passionate customer service and selling through customer engagement.

3. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how apparel sales associates use retail sales:
  • Retail sales associate known for excellent customer service, team player mindset and stocked organized inventory.
  • Retail sales including Golf and Tennis apparel and equipment, including shoes.

4. Merchandise Presentation

Here's how apparel sales associates use merchandise presentation:
  • Uphold merchandise presentation standards by executing visual directives.
  • Maintained merchandise presentation by stocking and rotating merchandise.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how apparel sales associates use customer service:
  • Handled cashiering, display sets/maintenance, merchandising, inventory control, housekeeping and customer service responsibilities.
  • Developed leadership skills and responsibility by training sales associates in customer service and in-store technology.

6. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how apparel sales associates use product knowledge:
  • Maintained product knowledge, customer satisfaction and department cleanliness.
  • Developed and implemented product knowledge training for store associates.

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7. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how apparel sales associates use sales floor:
  • Recovered apparel floor by folding merchandise and returning merchandise to apparel sales floor
  • Presented merchandise on sales floor, Performed inventory related tasks, Informed and sold merchandise to customers on a daily basis.

8. Customer Relationships

Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.

Here's how apparel sales associates use customer relationships:
  • Develop customer relationships and ensure that customers have a positive shopping experience.
  • Last, I continuously develop and maintain positive customer relationships.

9. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how apparel sales associates use pos:
  • Help customers find what they're looking for, operate the POS, Fit Women for Bras, Assist with online orders
  • Operated Point-of-Sale (POS).cash register system, scanning merchandise, applying customer discounts, and answering general inquiries.

10. Seasonal Promotions

Here's how apparel sales associates use seasonal promotions:
  • Promoted company loyalty program, seasonal promotions, and lastly liquidation sales as the company prepared to close.
  • Confirmed and changed prices according to seasonal promotions.

11. Front End

Here's how apparel sales associates use front end:
  • Used knowledge of p.o.s system to assist customers on a fast, friendly and highly satisfying time at the front end.
  • Be able to help other teammates and departments within the store, including generalmerchandise and front end.

12. Customer Calls

Here's how apparel sales associates use customer calls:
  • Assisted customers with finding items, Stocked and priced clothing, Answered customer calls about different items of clothing
  • Answered customer calls and came up with solutions for customers concerns.

13. Warranty Sales

Here's how apparel sales associates use warranty sales:
  • Promoted company programs including warranty sales, scorecard, credit card, etc.
  • Promote company's programs (warranty sales, loyalty program etc.)

14. Equipment Brands

Here's how apparel sales associates use equipment brands:
  • Light floor maintenance, main duty was to uphold Modell's standards for merchandisepresentation of the best apparel and equipment brands.

15. Customer Inquiries

Here's how apparel sales associates use customer inquiries:
  • Answered customer inquiries by phone and face to face, explaining store hours, available inventory, and current promotions.
  • Answered calls, answered customer inquiries, solved problems and provided new product information.
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List of apparel sales associate skills to add to your resume

Apparel sales associate skills

The most important skills for an apparel sales associate resume and required skills for an apparel sales associate to have include:

  • Cash Handling
  • Customer Engagement
  • Retail Sales
  • Merchandise Presentation
  • Customer Service
  • Product Knowledge
  • Sales Floor
  • Customer Relationships
  • POS
  • Seasonal Promotions
  • Front End
  • Customer Calls
  • Warranty Sales
  • Equipment Brands
  • Customer Inquiries
  • Loss Prevention
  • Inventory Control
  • Stock Shelves
  • Telephone Calls
  • Sales Transactions
  • Cash Drawers
  • Customer Complaints
  • Customer Assistance
  • Stock Room
  • Security Risks
  • Product Displays
  • Credit Payment
  • Security Practices
  • Apparel Sales
  • Stock Merchandise
  • Room Procedures
  • Training Seminars
  • Select Product
  • Cash Registers
  • Visual Displays
  • Display Merchandise
  • Sales Associates

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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