US-Manager
Apple Inc. job in Houston, TX
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Manager at an Apple Store, you lead, coach, and develop a team who delivers exceptional customer experiences. You prioritize actively participating in customer interactions with team members throughout the store to achieve performance goals and business priorities. A Manager is responsible for driving the performance of key goals within assigned areas of the store, in addition to company priorities. You work alongside and collaborate with others to execute strategy and deliver on Apple's goals.
Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals. Assist with recruiting, training, developing, and retaining a diverse, high-performing team. Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered. Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate. Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas. Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information. Perform other tasks as needed. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams. Take action to create a safe, respectful, and inclusive environment for all team members.
You can: Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks. Follow through on commitments and establish mechanisms to encourage others to do the same. Instill trust within the team and operate with a high level of integrity. Make timely and sound decisions by asking questions and using analytics, experience, and judgment. Communicate with excellence, and tailor your communication style to different audiences. Develop others through mentorship, coaching, and effective feedback. Provide support and guide others through challenges while remaining calm in a fast-paced and constantly changing retail environment. Resolve conflict and settle differences in productive ways.
You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Be proficient in written and spoken English (sign language supported). Have experience leading others in retail, sales, or a related field.
Flight Attendant (Greek Speakers Only)
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
Today, United has over 28,000 active flight attendants. We are the largest airline in the world with the most expansive network and we are growing faster than we have ever grown. With the unique ability to see the world while working, it's no surprise that flight attendant jobs are highly desired. We do not require special schooling or a college degree for this job and you will be fully trained by United.
Your United journey begins with the best Flight Attendant training in the industry! You will spend 6.5 weeks attending Initial Training in Houston, TX. Here you will learn United's safety and service standards. During training, you will be assigned your base in one of our seven hubs in Chicago, Denver, Houston, Los Angeles, Newark, San Franciso, Washington Dulles, or one of our other flight attendant base locations (relocation funds not provided). Following the successful completion of training and after attending base orientation in your assigned location, you will be officially welcome as a full-time United employee. While in training, United provides a stipend of $140 per week, along with dual occupancy hotel accommodations, breakfast, and either lunch or dinner (dependent on your training schedule).
Travel Privileges: Fly around the world on United and bring your loved ones!
Outstanding Benefits: 401(k), health/dental/vision insurance and an Employee Assistance Plan for you and your family. Paid time off for sick and vacation.
Starting hourly flight pay of $28.88/hour with top of base scale at $67.11/hour: Seniority based pay increases and additional compensation for language skills, lead positions, and international trips.
Inflight Crew member proficiencies:
Safety First: Ensure the highest levels of safety.
A "People-First" demeanor: Ability to adapt/respond to different types of customer-facing scenarios. A passion to serve with optimism and positivity. Direct engagement with customers through outstanding interpersonal skills, good judgment, and ability to resolve issues with understanding, compassion, and grace. Influence customer loyalty through excellent service. Represent United with pride and distinction.
Flexibility: With the most comprehensive route network in the world, United's flight attendants are available for global assignments 24/7, including nights, weekends, holidays, and extended hours. You will fulfill reserve assignments on short notice and be away from your base for days at a time.
Dependability and timeliness are critical to success in this role and to operating our schedule and meeting customer expectations.
Team Player: Consistent track record of working independently as well as a part of the team.
Turn dreams into reality: Have fun, travel the world, explore new cultures, and craft memorable experiences for every customer, every flight, every day.
The Job Posting End Date is 12/31/2025.
Qualifications
Qualifications and Requirements include:
* 21 years of age or older at time of application
* High school graduate or GED; 2 or more years of college preferred
* At least one year of customer service experience in the service industry (such as retail, hospitality, food, teaching/education, aviation, social service.)
* Must be able to speak in a clear, concise, and organized manner, loudly enough to be heard in an emergency.
* Ability to speak, read, write, and understand English fluently.
* Must be able to read and speak Greek fluently.
* Ability to hear all types and ranges of sound.
* Effectively communicate in the event of high-stress situations such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
* Professional appearance, excellent grooming standards, and willingness to follow uniform, hair, tattoo, and piercing guidelines
* Tattoos are NOT permitted on the head, hands, or neck, including behind the ear. You are permitted to have visible tattoos on your arms, wrists, legs, and feet. Any visible tattoos may not be larger than a credit card / employee badge (3.5 inches long x 2.24 inches wide) or they must be covered with standard uniform pieces. It is also important that your visible tattoo is not offensive (this includes but is not limited to tattoos that are violent, obscene, sexual, racist or contain objectionable content or any imagery that includes weapons)
* Decorative covers, adornments and/or jewelry on teeth or in the mouth are not permitted.
* Ability to proficiently operate electronic devices (phones, tablets, laptops, etc.) for the completion of required tasks
* Must possess a valid passport prior to application with 18 months validity remaining prior to its expiration
* Current physical possession of valid U.S. passport book or foreign passport book with applicable visas and eligibility to travel globally without restrictions. Your passport book must be in good condition and have at least 18 months of remaining validity at the time of application. Having applied for a passport book or waiting for a renewed passport book is not sufficient to meet this requirement. There may be extensive wait times to receive a passport, and you must have one in your possession prior to starting training as a Flight Attendant.
* Ability to travel to and from all countries United serves without any restrictions
* To see the full list of countries United serves, visit our FAQ here.
* Please note, the destinations list is subject to change. Flight attendant applicants are responsible for identifying and verifying travel eligibility. As a United Flight Attendant, you must be able to enter and exit these locations as a working crew member, not as passengers.
* Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (such as luggage to overhead bin or window exit), and push and pull beverage cart (up to 250 lbs.)
* Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach and hold (simultaneous), without shoes on, in order to operate all necessary equipment, machinery, and doors.
* Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened
* Required to serve and/or sell food and beverages (including alcohol) in a diligent and professional manner
* Must be legally authorized to work in the United States
* Must be willing and able to work a flexible schedule in support of United's 24/7 operation (must be available to work weekdays, weekends, holidays, etc.)
What you can expect during onboarding and training
* Flight attendant trainees must successfully complete an evacuation drill in the water (pool) during training.
* Must be willing to complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
* Must be able to pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana is prohibited due to the safety-sensitive nature of the Flight Attendant position.
* Must be able to pass a 10-year background check, including criminal background history. Your background must not prohibit travel to or from anywhere United flies. For example, Canada has a strict inadmissible classification for DWI/DUI charges including misdemeanors. If you have been on probation or convicted of a DWI/DUI within the last 10 years, the Canadian government will not allow you to travel to and from Canada unless you have already received a Temporary Resident Permit (TRP) from the Canadian government which will allow you to continue your work duties for a temporary period of time.
* Must, with or without reasonable accommodation, meet hearing and vision requirements as established by the Federal Aviation Administration and United Airlines, including not having hearing loss on audiometry in better ear greater than 40 dB when losses at 500, 1000, and 2000 Hz are averaged; and, each eye must be 20/40 or better corrected for both far and near vision.
What you receive for delivering your best
* United is pleased to offer employees a competitive compensation package including competitive pay, exceptional benefits, and travel privileges.
* Additional compensation for language skills, lead positions, and international trips.
* Competitive benefits, including medical, dental, and vision insurance, 401(k), vacation, and sick time.
* Flight privileges: you, your family, and your friends can fly anywhere in the world on a stand-by status.
* United offers inclusive uniform standards where our employees feel welcome to be their authentic selves at work and celebrate their individuality.
* United puts safety and cleanliness at the forefront of the travel experience for employees and customers.
* During training, United provides a $140/week stipend, along with accommodations, and two meals provided per day. Successful training graduates will receive a $1,000 bonus.
To learn more about the flight attendant position and hiring process, click here!
Please be advised that the above is not the official overview of qualifications/requirements of the flight attendant position. View the Official United Airlines Flight Attendant Job Description
The starting rate for this role is $28.88.
This is also a bonus eligible position (i.e. profit sharing).
We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges (subject to the respective collective bargaining agreement).
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Senior Analyst - Contact Center Staff Planning (Chicago or Houston)
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
Caring is one of United's most important principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from booking and managing reservations, to questions about their travel, MileagePlus accounts, and so much more! Are you a people person? Do you get fulfillment from helping others? Then join a team that cares for our customers and makes a positive impact on their travel experience, every single day.
This is a Hybrid role reporting to one of the following locations: Willis Tower (Chicago), Chicago Reservations (CHIRR) or North Houston Reservation (NHCRR) office.
Job overview and responsibilities
This position is responsible for the forecasting, staffing, and scheduling functions for all Contact Centers world-wide. This includes all aspects of staffing including forecasting phone and non-phone volume, handle time, shrinkage, and other metrics, determining requirements for all functions, scheduling shifts to meet the requirements, effectively allotting and awarding accrued time off, and analyzing operational performance to measure effectiveness. The department works closely with the frontline leaders and agents to ensure that time off and additional hours are scheduled according to operational need while ensuring that work rules are applied fairly. This person maintains the Workforce Management application and provides support to frontline leadership. This position shares responsibility for the long-term forecasting of workload and makes hiring and staff reduction recommendations to the senior leadership. The Senior Staff Planning Analyst works closely with the Real Time Operations team and frontline leadership to ensure that all centers operate at the maximum efficiency level.
* Create staffing requirements for bidding purposes by skill and approve final schedules for all Contact Centers
* Maintain agent schedules that meet service level targets while optimizing cost efficiency
* Create and monitor staffing requirements and make recommendations for staffing additions by function, overtime requirements, and staffing reductions using historical data, trends, and business intelligence
* Analyze KPIs, create dashboards, and provide actionable insights on service levels, occupancy, and efficiency to ensure that staffing requirements are met
* Provides guidance to staffing analysts and helps develop processes for scheduling activities
* Works with Labor Relations/Human Resources and frontline leadership to determine processes and work rules related to staffing
* Maintain WFM systems, ensure data accuracy, and support system upgrades and integrations
Qualifications
What's needed to succeed (Minimum Qualifications):
* Bachelor's degree or related experience
* 2+ years of staffing experience and/or 5+ years of business analysis experience required
* Advanced Excel proficiency
* Problem-solving abilities
* Attention to detail
* Business Acumen
* Excellent communication skills
* Strong organizational skills
* Strong analytical skills are essential
* Collaboration skills are essential: Team player
* Must be legally authorized to work in the United States for any employer without sponsorship
* Successful completion of interview required to meet job qualification
* Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
* Business Administration, Data Analytics/Business Intelligence
* Minimum of 2 years staff planning experience in the contact center environment
* Workforce management software expertise is highly preferred (Aspect, Verint, IEX)
The base pay range for this role is $81,795.00 to $106,602.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Senior Analyst - Data Analytics
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
**Job overview and responsibilities**
The Senior Analyst - Dashboards and Metrics will advance the delivery of meaningful analytics in support of IT performance and objectives. This role will be analytical and collaborative, and will focus on analysis and reporting across technology teams, including developing and refining metrics dashboards, tracking key performance indicators, and identifying and developing improvement opportunities for how senior leaders measure and track performance.
+ Develops and maintains reports and dashboards on financial and operating metrics
+ Performs thorough quality assurance to ensure the accuracy of data and information
+ Provides analytical support, conducts research, reviews and helps evaluate the effectiveness of initiatives and IT performance
+ Analyzes current metrics and reporting, identifies gaps, and works with leadership to create and improve metrics
+ Conducts feasibility studies on efforts/costs of reporting on new metrics requirements
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ Bachelor's Degree
+ Computer Science, Business, Analytics or related field preferred
+ 4+ years of relevant experience
+ Knowledge of Google Analytics (Big Query), Enterprise Data Warehouse, and SQL server
+ Skills in data analysis, data manipulation, and problem solving
+ Skills in dashboard design
+ Analytical and problem-solving skills
+ Oral and written communication skills
+ Must be legally authorized to work in the United States for any employer without sponsorship
+ Successful completion of interview required to meet job qualification
+ Reliable, punctual attendance is an essential function of the position
**What will help you propel from the pack (Preferred Qualifications):**
+ Experience building reports/dashboards using BI tools (i.e., Tibco Spotfire, Tableau, Domo, PowerBI)
+ Knowledge of Project Management
+ Knowledge of Statistical Analysis
+ Skills in Business Consulting
+ Skills in negotiation and influence
+ Ability to comfortably deal with uncertainty and gaps in information
The base pay range for this role is $87,780.00 to $114,376.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Services Account Executive
Houston, TX job
Overview Contributes to the thinking of the Account Team and the Consulting account team. Determines planning prioritization for multiple assigned accounts. Prioritizes appropriately for multiple assigned accounts. As an experienced Services Account Executive, this person will proactively seek customer feedback and insights on business priorities and objectives. Understands how to plan stakeholder connections, in alignment with the core account team. Proactively builds and maintains up-to-date knowledge of customer. Leverages Microsoft Consulting go-to-market scenarios to drive intentional customer conversations about Microsoft Cloud adoption. Identifies, qualifies, leads, manages, and closes strategic industry cloud opportunities on prioritized accounts. Orchestrates the consulting-sales relationship with the core account team, working closely with Enterprise colleagues. Leverages account team's insights. Builds quality, close plans for all qualified opportunities. Ensures all applicable leads and qualified opportunities are linked to customer priorities in the account plan. Drives discussions of terms and conditions. Maintains relationship with the customer to secure formal signing of contract. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Accelerate Cloud Growth Proactively builds and maintains up-to-date knowledge of customer's business priorities, risks and challenges, internal landscape (e.g., organization structure, stakeholders, business performance), industry/sector challenges, regulations, trends, and futures (e.g., impact of artificial intelligence [AI], sustainability) to meet customer needs and drive customer satisfaction. Identifies, qualifies, leads, manages, and closes strategic industry cloud opportunities on prioritized accounts aligned to documented customer business value and outcomes. Accelerate Microsoft Cloud differentiation (e.g., security, AI) against competitors and win more market share. Increase customer business value with advanced technology (e.g., AI) and drive consumption. Leverages Microsoft Consulting go-to-market scenarios to drive intentional customer conversations about Microsoft Cloud adoption. Educates decision makers of assigned account(s) (e.g., business-functional area leads) on Microsoft's value proposition, aligned to the customer's priorities and maturity, appropriately differentiating competitor solutions. Account Team Orchestration Orchestrates the consulting-sales relationship with the core account team, working closely with Enterprise colleagues to ensure successful creation, maintenance, and execution of the Industry Solutions account plan components, and a positive One Microsoft customer experience. Orchestrates and coordinates across the account team, customer success team, service team, and the Consulting account team, effectively influencing and collaborating with account-aligned and solutions-aligned, pursuit and delivery colleagues including Partners to bring the best resources to ensure customer success and satisfaction, successfully closing deals. Follows and champions the One Microsoft methodology (e.g., the common sales and delivery methodology for Microsoft). Deal Excellence Builds quality, close plans for all qualified opportunities, initially (at qualified stage) comprising the core Budget, Authority, Need and Timeline (BANT) information and commercial strategy for the deal, and progressing to include detailed customer procurement process, risks, and issues. Updates the close plan as deal progresses through each sales stage, securing Microsoft virtual Consulting account team and customer stakeholder buy in to schedule of activities for successful closure of the deal. Leads the consulting of the entire account team to execute the close plan, effectively influencing and collaborating with account-aligned and solutions-aligned, pursuit and delivery colleagues to perform agreed activities to successfully close the deal. Works with internal key stakeholder and approvers to ensure margin targets, consumption plans, and other key metrics are considered/met. Leverages customer connections and the account team's insights to confirm Budget, Authority, Need and Timeline (BANT) information to determine progression or lack thereof of a lead to become a consulting opportunity. Secures pre-sales investment to secure appropriate consulting resources needed to shape and scope the opportunity into a compelling customer proposition. Focuses on opportunities that are in alignment with organizational strategy, prioritizing opportunities based on highest potential for impact/consumption. Consistently drives deal velocity as a result of executing high-quality lead qualification and close planning. Maintains relationship with the customer to secure formal signing of contract and oversees the processing of that, including financial purchased orders. Drives smooth transition of sales-led accountabilities to delivery-led accountabilities. Supports win/loss reviews with sales and pursuit management, owns lessons learned activities to support improvements and efficiency for customers and peers. Identifies repeatable intellectual property that could be replicated and sold to other customers, increasing the sales team's ability to scale the solution and grow market share. Ensures all applicable leads and qualified opportunities are linked to customer priorities in the account plan. Maintains accurate Sales Stage, Forecast Recommendation, and Due Dates in required systems of record (e.g., Microsoft Sales Experience [MSX]) in alignment with close plan. Uses required tooling to report out the state of the business. Drives discussions of terms and conditions (e.g., scope, milestones, price) in collaboration with the entire account team and customer through multiple iterations to ensure agreement. Maintains productive working relationships with those involved in negotiation, persuading others without using manipulation, and driving a positive atmosphere during difficult objections and discussions. Relationship Management Proactively seeks customer feedback and insights on business priorities and/or experience. Anticipates issues/risks on customer satisfaction, determines the root cause of problems, removes blockers, and establishes recovery action plan to improve customer's overall experience. Understands how and when to escalate issues to ensure resolution. Understands how to plan stakeholder connections, in alignment with the core account team, building and strengthening relationships with the Microsoft overall account teams, solution teams, and other partner groups, through regular rhythm of connections where appropriate. Brings experience, insights, and perspectives from customer engagement to Microsoft business to drive deeper customer engagement. Supports the Microsoft overall account teams, solution teams, and other partner groups? Owns and maintains in agreement with the core account team customer and partner relationships, influences key decision makers, and leads effective rhythms of connection with customer and partner stakeholders. Prioritizes appropriately for multiple assigned accounts. Contributes to creating and managing connections and driving agreement between necessary stakeholders within Microsoft and customers. Strategy and Planning Determines planning prioritization for multiple assigned accounts based on customer needs, revenue importance, growth opportunities, and account risks. Proactively looks ahead and identifies actions required to develop Consulting catalog opportunities that are aligned with the account strategy, Microsoft's strategy, and Consulting catalog go-to-market solution plays. Leverages business outcomes specific to their industries across 3 horizons as a point of view/roadmap for digital transformation. Leads the virtual Consulting account team input to account team planning sessions, follows the common sales and delivery methodology for Microsoft, and provides updates per required account team governance and rhythms. Engages with internal and external stakeholders on business planning to review and plan for accounts, structures and leads account planning rhythm to set priorities, and aligns Solution Plays and opportunities, partners, focus, and resources to regularly update the plan, ensuring that the extended virtual team (inclusive of partners) and other stakeholders are working toward common goals. Contributes to the thinking of the Account Team and the Consulting account team to address immediate and longer-term priorities for meeting customer needs and Microsoft objectives. Leverages appropriate tools, frameworks, and methodologies to develop a deliberate approach to position potential modernization and digital transformation outcomes specific to their industries across 3 horizons which are aligned with customer's priorities. Understands the weaknesses and strengths of competitor solutions and footprints and leverage this knowledge in strategy and planning. * Other *
Embody our Culture and Values Qualifications Required/minimum qualifications Bachelor's Degree AND 4+ years industry sales experience in the commercial or public sector (e.g. Finance, Local Government) or related work OR 6+ years industry sales experience in the commercial or public sector (e.g. Finance, Local Government) OR equivalent experience. 2+ years consulting solution sales experience. Other Requirements This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship." Additional or preferred qualifications Bachelor's Degree in Business, Information Technology (IT), or related field AND 6+ years industry solution or consulting sales experience in the commercial or public sector (e.g. Financial Services, Local Government) or related work OR equivalent experience. 3+ years consulting solution sales experience. Consulting Account Management IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Lead Engineer - ServiceNow Administrator (Field Services Management)
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Job overview and responsibilities
The Lead Engineer serves as a technical expert with extensive knowledge of the Field Services Module in ServiceNow. This role manages the technical design, configuration, implementation, and maintenance of Field Services capabilities within the ServiceNow platform. Plays a crucial role in designing, configuring and deploying FSM solutions that streamline operations, improve productivity and enhance customer satisfaction. Works to integrate Field Services with other IT service management (ITSM) modules as well as SAM and HAM capabilities.
Key responsibilities
* Configure, and implement all aspects of the ServiceNow FSM module including developing and automating workflows using ServiceNow's Flow Designer, business rules, script includes, and other tools.
* Customize and enhance the FSM Agent experience and build and maintain integrations between ServiceNow FSM and other internal or third-party systems.
* Provide technical expertise and troubleshooting for complex issues related to FSM functionality, integrations, and performance.
* Plan and Design solutions after requirements are gathered, look for improvements and enhancement opportunities. Ensure that all development work adheres to established coding standards and best practices.
* Participate in ServiceNow platform upgrades and stay current on new platform features and best practices.
Qualifications
What's needed to succeed (Minimum Qualifications):
* Bachelor's degree in computer science or relevant field
* 4+ years working in technology
* Strong written and verbal communication
* Knowledge of ServiceNow platform
* Knowledge of Field Services Module
* Experience in Agile methodology
What will help you propel from the pack (Preferred Qualifications):
* ServiceNow Certifications
* ITIL Certification
* 2+ years working with ServiceNow Field Services Module
The base pay range for this role is $99,750.00 to $129,924.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Manager - Technical Operations Safety and Compliance
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
**Job overview and responsibilities**
+ Reports to the Sr. Manager Technical Operations Line Maintenance Safety and Compliance and oversees division safety training, issues, and regulatory requirements. Serves as the subject matter expert in safety and compliance for Line and Base Maintenance operations (internal and external), including dangerous goods, and conducts continuous surveillance through regular site audits and visits.
+ Manages all safety and compliance matters within the designated region, including secondary maintenance stations, and proactively addresses safety and compliance concerns for the assigned region and systemwide operations as a whole. Integrates surveillance and analysis of operational, safety, and compliance risks/trends with Quality Assurance and Quality Control programs.
+ Supports the Managing Director of Line Maintenance and local management team as a champion to reduce the total number of injuries, injury severity, aircraft damages, lost time, operational impacts, and total cost. Actively supports Safety Action Team initiatives and promotes positive safety culture across all areas of responsibility.
+ Leads investigations with local management for non-compliances and injury/damage incidents using standard methods, ensuring robust root cause analysis, mitigation strategies, and corrective action plans are developed and sustained locally and systemwide. Generates, analyzes, and presents audit and investigation findings and trends for department and division leadership.
+ Ensures implementation and adherence to safety policies and procedures in support of division and corporate safety objectives and outside regulatory agencies. Implements SMS principles in surveillance activities including identification of hazards with high safety and regulatory compliance risk.
+ Leads regular risk reviews and monitoring plans for risk identification, including through Safety Action Team meetings and in partnership with EMP compliance groups for SMS inputs. Promotes and incorporates lessons learned across Line and Base Maintenance, GSE, FX, Warehouse, and cross-divisional operations where applicable.
+ Leads the implementation of one or more Tech Ops Safety Team systemwide initiatives. Provides mitigations and resolutions for safety issues and concerns from IBT and IAM Union Management Safety Committees.
+ Serves as the Tech Ops subject matter expert and master trainer on one or more safety subjects and shares expertise and lessons learned with division and cross-division safety counterparts to support continuous improvement across the operation.
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ Bachelor's degree or 4 years of experience in application of OSHA and ANSI standards and the Code of Federal Regulations
+ Thorough understanding of FAA 14CFR.
+ Standard Root cause corrective action (RCCA) methods and techniques.
+ OSHA 30
+ 4+ years of supervisory or leadership experience
+ 5+ years experience in aircraft maintenance, inspection, safety, dangerous goods, and or related air carrier experience.
+ Proven leadership
+ Interpersonal, written, and verbal presentation skills
+ Highest standard of ethics and integrity to compliance adherence
+ Must be legally authorized to work in the United States for any employer without sponsorship
+ Successful completion of interview required to meet job qualification
+ Reliable, punctual attendance is an essential function of the position
**What will help you propel from the pack (Preferred Qualifications):**
+ B.S. or M.S. in Aviation, Aerospace, Safety, Engineering, or equivalent
+ Knowledge of UA policies and procedures
+ Aircraft Maintenance
+ Aviation or Aerospace Occupational Safety
+ Airframe and Power Plant license
+ Certified Safety Professional Certificate
+ 2+ years of aircraft maintenance and/or maintenance management experience
+ Experience in leading investigations, audits, root cause analysis and corrective action implementation and sustainment
+ Knowledge and training on Dangerous Goods Handling and Transportation (IATA, 49CFR)
The base pay range for this role is $99,750.00 to $129,924.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Principal Architect - Information Technology
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
Job overview and responsibilities
The Principal Architect will be responsible for leading the architectural design and strategy of enterprise applications, Commercial Corporate and Business to Business integrations. The role will lead on the design, Implementation, Deployment, Documentation and maintenance. This is a "hands on" role where the architect will be heavily involved in creating the solutions designed and work with other architects across the organization and at the enterprise level to build resilient, performant, which can handle multiple business capabilities and delivering value. Guide the team on best practices in building large scale systems.
* Collaborate with domain architects, engineers, and leaders to develop technical standards, reference architectures, design patterns, opinion papers, and architecture decision frameworks that guide the design of technology solutions, especially those requiring integration of applications
* Develop and manage a technical strategy and coordinates adoption
* This role will be responsible to architect guidance that conveys best practices and common pitfalls for system design, infrastructure integrations, application development practices, and application runtime principles
* Manage the architecture review process by creating validation checklists, reviewing architectural artifacts, and providing domain specific guidance to drive architectural alignment across the enterprise. Apply architectural and engineering concepts to design solutions that meet operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability
* Implement and maintain CI/CD pipelines and observability tools (Dynatrace, DataDog, Splunk) to ensure efficient software delivery and application reliability
* Conduct research and develop Proof of Concepts on emerging technologies and implementation toolkits in support of anticipated development efforts and recommend technologies that functionally robust and cost effective
* Research, enforce, and drive the adoption of design patterns throughout the enterprise and evangelizes best practices for solution design and development
* Identify new technologies, industry trends, and best practices, which should be incorporated into BFS policies & roadmap
* Plays a critical role in translating business strategy into technical strategy and defines end-to-end technology architectures that support the strategy
* Work shoulder to shoulder with team members to deliver the solutions envisioned
Qualifications
What's needed to succeed (Minimum Qualifications):
* Bachelor's degree
* +7 years of experience in enterprise architecture, with a strong background in managing complex enterprise applications and infrastructure
* Demonstrate ability to deliver Enterprise Applications at scale
* Strong AWS Cloud experience and capability
* Programming in .NET, C# and knowledge of DevOps practices, including CI/CD, automation, and observability tools (Dynatrace, DataDog, Splunk)
* PCI Compliance :Proven experience in implementing and maintaining PCI compliance for enterprise applications
* Security and Vulnerability Management: Solid understanding of security best practices, including vulnerability management and mitigation
* Data Management: Proficient in data architecture, governance, and security, with experience in both relational and non-relational databases
* Must be legally authorized to work in the United States for any employer without sponsorship
* Successful completion of interview required to meet job qualification
* Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
* Knowledge of Corporate Travel and IT systems
* 3-5+ years of AWS experience
* Degree in Computer Science, Computer Engineering, Information Systems, or related field preferred
The base pay range for this role is $137,275.00 to $187,000.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Digital Specialist - Security
Houston, TX job
Do you enjoy working on a high-performing, fast-paced sales team? Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from your mistakes? If so, we are looking for you! At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
As a Digital Specialist - Security, you will take the lead in harnessing the power of AI to achieve customer leadership. Your efforts will be instrumental in executing solution sales strategies by leveraging various programs and offers. Additionally, you will be responsible for selling cloud services and platforms tailored for our managed customers. Furthermore, you will play a significant role in enabling AI and Digital transformation momentum for our customers, partners, and Microsoft.
Security has never been more top of mind for governments and businesses, and Microsoft Security Solution is committed to keeping nations and citizens secure in an increasingly complex cyber landscape. As the largest security company in the world, we are ideally placed to think outside the box to help our customers make the world a safer place. Following a year of incredible success, we are excited to be expanding our team with ambitious, diversified, and driven new talent, eager to make a difference in the fight against cybercrime. We are keen to hear your thoughts on how we can further achieve our purpose. Join our team and discover unique opportunities to grow, develop and learn.
In the Security Specialists team, we are looking for passionate, experienced, and credible specialist sellers with a drive for developing and winning strategic opportunities that deliver end-to-end security thought leadership driving significant customer value and enabling transformational customer outcomes. As a Security Specialist you will build digital transformation security strategies with customers, collaborating across different groups inside the Customer environment to successfully enable them to be more secure. You will lead consultative customer conversations and collaborate on the planning, orchestration and execution of end-to-end Security opportunities with internal stakeholders and partners to cross-sell and up-sell. This opportunity will allow you to learn and accelerate your career growth, honing your solution sales and collaboration skills and deepening your end-to-end security expertise. This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Sales Execution
* Engages in conversation with customers aligned to their industry and collaborates with account and partner team to drive and qualify new opportunities and build pipeline.Identifies customer business and technology readiness, proactively builds external stakeholders' mapping, implements strategies to accelerate the closing of deals, contributes input on strategies to drive and close prioritized opportunities, coaches team members in deal plan execution, and implements close plans.
Business Value Selling
* Hunt new Security opportunities by identifying and engaging with key business contacts, partners, understanding customers' business and technology priorities, governance, decision and budget processes, and landing the value proposition.
Scaling and Collaboration
* Applies role orchestration model and navigates the Microsoft organization to bring the best impact to the customer.Collaborates with Global Partner Solutions (GPS), identifies new partners, develops joint proposals with partners, and contributes to developing partner strategies.
Technical Expertise
* You will initiate Security discussions with business decision makers conversations, share best practices and key competitor knowledge across solution areas acting as a subject matter expert to make recommendations on pursuit or withdrawal. Leverages and shares competitor knowledge across solution areas as a subject matter expert to inform decisions on pursuit or withdrawal.Leads conversations and sets up events within Microsoft, mentors others and develops strategies for best practice sharing, initiates conversations with prospective customers/partners at events, acts as a subject matter expert in one or more solution area(s).Collaborates with the 'compete' SMEs internally to analyze competitor products, solutions, and/or services and implement strategies.
* Sales Excellence
* You will collaborate with partners and resources to plan for accounts, do compete plans, forecasting, and business analysis to pursue high-potential customers.
Showcase a learning mentality
* Demonstrate a willingness to invest in your personal learning in the Cybersecurity arena.
Delivers Results Through Teamwork
* Drives the execution of projects, partners and collaborates with other teams on related deliverables, and leverages others in relevant work streams.
Other
* Embody our Culture and Values
Qualifications
Required/Minimum Qualifications
* Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience.
Additional or Preferred Qualifications
* Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience OR 8+ years of technology-related sales or account management experience.
* 3+ years of solution sales or consulting services sales experience
Digital Solution Area Specialists IC4 - The typical base pay range for this role across the U.S. is USD $40.96 - $80.96 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $60.96 - $86.11 per hour.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Manager - Operations Control
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.
**Job overview and responsibilities**
The Manager - Operations Control serves as the primary management control oversight of gate planning, daily schedule integrity, and flight process activities, all while ensuring local station requirements are met and United's core4 principles are upheld. Operations Control Managers must be able to function interchangeably as planners overseeing the hub gating plan and as flight process overseers / problem solvers within a given area of responsibility (a pod of approximately 10-20 gates).
+ Responsible for preplanning prior to shifts/banks and ensuring readiness for gates, crews, maintenance, WX/ATC, and staffing Monitor flight activities within pod (including pre-arrival, arrival, ground-servicing, and departure activities) for exceptions and process failures with a given area of responsibility and engage with other team members as needed to resolve operational challenges
+ Create hub gating plans that meet operational, customer, and employee needs and adapt them as needed to dynamic changes in the operational environment
+ Maintain thorough situational awareness about any events that may impact gating and parking plans
+ Make tactical decisions as needed and escalate significant operational challenges to the SOC shift manager
+ Provide consistent, ongoing strategic gate planning communication and operational updates with all departments, service partners and external agencies
+ Primary liaison with NOC Dispatch and Ops Managers regarding real time updates to the hub schedule and notable flight-level events
+ Work with all stakeholders to ensure accurate flight following (FLIFO) information is maintained
+ Responsible for supporting the station safety culture through strategic communication and engagement
+ Responsible for coordinating analysis and communication of field conditions during irregular operations
+ Responsible for partnering with local station and Network Planning in developing future flight schedules
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ Bachelor's degree or 4 years of relevant work experience
+ 2+ years of airline management experience
+ Proven track record for decisive action backed by strategic planning, continuous improvement, analytical thinking, goal-directed leadership and service-oriented performance
+ Ability to lead peers and other leaders utilizing a philosophy focused on Safety, Caring, Dependability and Efficiency to reach best outcomes for the airline
+ Proven track record for decisive action backed by strategic planning, continuous improvement, analytical thinking, goal-directed leadership and service-oriented performance
+ Able to consistently manage both controlled and uncontrolled environments while making informed strategic and tactical decisions
+ Strong interest and desire to develop training skills and knowledge
+ Excellent communication and interpersonal skills, with the ability to engage and connect with diverse learners
+ Organized and detail-oriented, with the ability to manage multiple tasks and priorities
+ Must be legally authorized to work in the United States for any employer without sponsorship
+ Successful completion of interview required to meet job qualification
+ Reliable, punctual attendance is an essential function of the position
**What will help you propel from the pack (Preferred Qualifications):**
+ Bachelor's degree
+ Extensive knowledge of operations, management and logistics
+ 1+ years of leadership experience with projects
+ Experience in schedule design and schedule planning
+ Experience working with operational programs such as Inform Real Time Stands, Unimatic, IOM, and similar programs
+ Project management
+ Excellent written and oral communication skills
+ Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
The base pay range for this role is $75,211.20 to $91,924.80.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Global Operations Analytics Engineer
Houston, TX job
Meta is seeking a Global Operations Analytics Engineer to join our Data Center Site Operations team. Our data centers are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our services are delivered. The Global Operations Analytics Engineer leads the development of analytics data sets and use cases to support and enable the effective and efficient use of Meta's global server fleet. As we grow our data center fleet to support Meta's products, this role leverages data and insights to drive decisions that enable predictability, consistency, and proactive actions, allowing us to operate efficiently and reliably at scale. You have a demonstrated understanding of AI's business applications and the experience to identify, scope and deliver AI-enabled and automated solutions that improve operational efficiency, and data insights generated by the analytics team. While the you won't be building AI models, you will be involved in the design, development, and deployment of intelligent solutions that reduce the operational burden of identifying analytical insights and enabling us to focus on strategic, high-value projects. This role will directly impact the scalability and efficiency of our operations through proactive identification, automation, and resolution of routine tasks, inefficiencies, and incidents. In addition, this is a crucial role in translating data into action and identifying opportunities for efficiency and effectiveness. You are expected to provide meaningful insights into operational performance and make recommendations and actionable strategies to key stakeholders. You love exploring white space and creating impact from the ground up in an ever changing environment, with a demonstrated track record of thought leadership and impact in developing analytics and metrics-based programs.
Minimum Qualifications
* Degree in an analytical field (e.g. Computer Science, Engineering, Mathematics, Statistics, Operations Research, Data Science, Management Science or commensurate experience)
* 7+ years of experience in analytics, engineering, use of AI and/or workflow automation for business improvement
* 7+ years of SQL development experience writing queries, R or Python
* Hands-on experience with AI/ML frameworks (e.g. TensorFlow, PyTorch, Scikit-learn) and automation tools/platforms
* Significant experience with data visualization tools and leveraging data driven models to drive business decisions
* Experience with statistics (e.g. statistics basics, statistical modeling, experimental design, hypothesis testing, etc.)
* Demonstrated experience with proactively identifying, scoping and implementing solutions
* Hands-on experience analyzing and interpreting data, drawing conclusions, defining recommended actions, and reporting results across stakeholders
Preferred Qualifications
* Experience working in a large-scale data center environment
* Leadership and/or team management experience
* Experience designing measurement systems to assess large scale performance
Responsibilities
* Translate business challenges into clear, actionable requirements for AI-enabled solutions
* Map end-to-end business processes, highlighting areas where AI can drive efficiency and value
* Design, build and implement AI-driven automation solutions to uncover operational data insights that drive decision making
* Develop and deploy solutions and AI prompts to identify and address operational bottlenecks, replacing manual interventions with intelligent automation
* Create scalable automation mechanisms that proactively monitor, analyze, and report on operations
* Build robust predictive models using statistical and machine learning techniques to forecast risks, anticipate issues and optimize operations
* Surface actionable insights that enable data-driven, proactive decision-making in global operations
* Develop monitoring tools to trigger early warnings and facilitate rapid resolution through automation
* Acts as a data subject matter go to on operation of servers in a hyper-scale data center environment
* Formulate the right metrics, measures, and definitions of success to drive quality, efficiency, cost, and timeliness understanding the source data
* Perform complex data analysis leveraging data streams available to drive proactive and predictive action
* Partner with operational analysts and data science to understand pain points, identify repetitive tasks and translate them into opportunities for automation
* Bring multiple areas of business and engineering together via a common reliable foundation of common data, metrics, and insights to enhance operational performance of Meta's infrastructure
* Provide data supplied narratives that are connected to the business, determining what is important and what next steps should be taken
* Build data tables and dashboards, and leverage these for interpreting incidents and trends
* Lead and support various ad hoc projects, as needed, in support of Meta's data center strategy
* Leverage tools like R, Tableau, Python, and SQL to drive efficient analytics
* Travel up to 30-49% required
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Data Center Production Operations Engineer
Houston, TX job
Meta is seeking a Production Operations Engineer looking to apply their technical skills in a fast-paced and complex environment. A working knowledge of server hardware and the desire to participate in projects at a large-scale data center is central to this role. This position will work to resolve and diagnose compute issues at scale, escalate issues, and work with remote engineering teams. Additionally, this role will support rack lifecycle processes with a focus on helping build out and support cloud scale compute and storage environments. This person should enjoy working in a fast-paced environment where adaptability and flexibility will be key to their success.
Minimum Qualifications
* Must obtain work authorization in the country of employment at the time of hire and maintain ongoing work authorization during employment
* Currently has, or is in the process of obtaining, a Bachelor's or Master's degree in technical field, or equivalent experience/certification
* Knowledge of Linux and server hardware support
* Working knowledge and experience in at least one of the following core areas: Networking, Programming/Scripting, Hardware, or OS repair
* Solid communication skills are a requirement for this role
Preferred Qualifications
* Working conceptual knowledge of technologies such as HTTP, DNS, RAID, and DHCP
* Experience modifying and developing in Python, SQL, and/or shell scripting
Responsibilities
* Work within Meta's ticketing system
* First point of contact for break fix technicians
* Responsible for assisting with projects (retrofits, new process details, etc.) and repairs throughout the data center
* Understand and debug hardware and Linux OS related issues
* Identify and help create documentation for the global data center knowledge base
* Assist with process improvements and best practices in data center operations
* Participate in on-call rotation (once a month on call for a week, after hours, first point of contact)
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
Product Manager - Information Technology
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
**Job overview and responsibilities**
The role of the Product Manager is to define and communicate the technical product vision and strategy, aligning it with business goals. It requires collaboration with stakeholders to gather requirements and prioritize features, manage the product backlog, and develop the product roadmap. The role also involves collaborating with cross-functional teams, monitoring product performance, and overseeing the release process to ensure timely delivery and adherence to quality standards.
+ **Product Development and Lifecycle Management:** Help define and communicate the roadmap for services within your domain; ensure the roadmap supports company objectives, helps prioritize features and aligns with company priorities. Maintain capacity management plans for the team, ensuring roadmaps align with team capacity
+ **Product Strategy:** Assist in developing a strategic technical roadmap. Analyze and define efficient, cost-effective solutions to support company objectives, dept objectives, business processes and functional requirements
+ **Product Backlog - Maintain** and prioritize the IT product backlog, ensuring it reflects the technical vision and stakeholder priorities.
+ **Collaboration and stakeholder leadership:** Interact with business partners, enterprise project teams, and channel teams to understand their needs, priorities, and root of the problem to ensure alignment between the customer, business, and technology solution
+ **Product Launch:** Review and validate QA test plans; support the QA team during test execution
+ **Data Analysis and guidance:** Helps outline KPIs and success metrics. Partners to monitor progress of deliverables, keep dependent teams and projects informed on progress; take corrective action if deliverables cannot be met or if higher priorities disrupt prior commitments. Helps identify investment opportunities, evaluate tradeoffs, and prioritize investments for the feature
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ Bachelor's degree
+ Business, Computer Science, Analytics, or related field preferred
+ 4+ years product management
+ Solid knowledge of product management best practices, functional design, and application delivery methodology
+ Knowledge of agile methodologies, tools, and techniques for specific products; ability to develop product line processes and strategies
+ Strong multi-tasker, proven experience handling multiple roles and projects simultaneously
+ Excellent analysis, problem solving and decision-making skills
+ Attention to detail
+ Strong planning & organizational skills
+ Strong communication skills - verbal, written and presentation
+ Proficiency with Microsoft Office, Visio
+ Must be legally authorized to work in the United States for any employer without sponsorship
+ Successful completion of interview required to meet job qualification
+ Reliable, punctual attendance is an essential function of the position
**What will help you propel from the pack (Preferred Qualifications):**
+ Master's degree
+ Experience with agile
+ Experience using JIRA
+ Knowledge of project management methodology and some project management
+ Aviation industry knowledge
+ HR technology knowledge
+ AWS Cloud & Dev Ops Knowledge
The base pay range for this role is $109,820.00 to $142,936.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Area Delivery Leader - Telecommunications, Media and Gaming
Houston, TX job
Microsoft Industry Solutions helps ensure Microsoft customers around the world get the best outcomes from their investments in the very latest Microsoft technologies and services. We are focused on empowering customers on their transformation journey, from envisioning new possibilities to delivering and supporting solutions that result in successful business outcomes, delighted customers, and accelerated consumption of products and services.
We are looking for an Area Delivery Leader (ADL) - Telecommunications, Media and Gaming, with a passion for delivering AI First solutions, customer business value and a proven ability to drive innovation and high-quality delivery of services for our valued customers. You should have experience operating a $60 - 100M/year business and developing high performing teams. You should be excited about taking ownership, curious about our technology and client businesses, and ready to get into the details. If that's you, this could be your next great career adventure!
The ADL is responsible for leading an AI First consulting organization ensuring sustained high-quality delivery and profitably, with a focus on customer engagement and time to value. You will be part of Microsoft's first AI consulting transformation - bringing faster results and value to our clients through our AI tooling. You will be partnering with other areas of Microsoft to drive the impact for our clients from Microsoft products. You will be responsible for business strategy and financial results whilst being aligned to customer and operating unit objectives. You will also focus on the organizations' priorities on Delivery Management including customer satisfaction, capacity management/workforce planning, deal proposals, quality pursuits, quality delivery, and executive stakeholder management.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
AI First Consulting
* Leverage AI within business operations and IT delivery for efficiency and speed to value
* Passion for learning and growing AI skillsets, curious mindset to AI and interest in transforming existing approaches
People Management
* Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
* Model - Live our culture; Embody our values; Practice our leadership principles.
* Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
* Care - Attract and retain great people; Know each individual's capabilities and aspirations; Invest in the growth of others.
Consulting Market Planning & Execution
* Develops, orchestrates, and executes comprehensive Consulting market plan for a mid-size geography by prioritizing teams' solutions in line with global strategy and enterprise business using knowledge of local market and customer business. Gains alignment of plans from senior leaders. Articulates value proposition for Consulting within the Microsoft partner ecosystem, as well as the various Consulting available across Microsoft. Drives solution, sales planning, and portfolio management that is "on strategy," collects, and provides feedback on portfolio success. Aligns to broader Microsoft portfolio imperatives.
* Establishes and drives orchestration across Enterprise Operating Unit (EOU) on strategic and top-tier accounts to ensure alignment on account strategy. Sets clear goals for all roles in driving customer adoption across three clouds. Establishes rhythms across enterprise that facilitate collaboration on strategic, top-tier, and consumption goals.
* Grows relationship management across a broad portfolio of top customers (e.g., strategic [S500], managed customer list, enterprise customer list) with an integrated and intentional One Enterprise approach to achieve Microsoft strategic priorities. Establishes regular cadence with Chief Officers (CXOs) and may work with customer Chief Executive Officers (CEOs).
* Drives sales strategy in support of the broader Microsoft strategy and revenue generation, including consumption, support renewals, and sales margins in a solution selling environment. Monitors pipeline, scopes pre-sales, navigates staffing planning/resource reallocation, leverages resources from across the organization to optimize resource efficiency and uses forecasts to regularly review and assess probability of success and cost of sale and identify where help is required to close deals. Drives sustainable growth by balancing customer, Microsoft, and team long-term objectives against short-term results.
* Provides advice and coaching on how best to leverage and orchestrate company processes, assets, and intellectual property (IP) around strategic digital transformation approaches, high-level deal design and project delivery, and Support services (e.g., Premier, Unified), using skills and past experience. Leverages industry knowledge and customer insights to inform key parameters for generating customer value. Participates proactively in established project governance to advocate appropriately for both customer and Microsoft and ensure delivery excellence.
* Drives execution of all aspects of the Consulting business through a defined cadence of accountability. Defines key quarterly objectives and tracks against those objectives. Executes through a variety of teams, directly and indirectly, influencing for successful outcomes. Adapts and integrates appropriately with broader Microsoft teams to execute effectively. May create structures in conjunction with segment leaders to facilitate the adaptability needed for success.
Operational & Business Excellence
* Drives execution excellence through rhythm of the business, driving achievement of fundamental goals, optimizing processes, driving tool adoption, and providing guidance, balancing short-term execution and longer-term success, and ensuring compliance with Microsoft policies. Implements operational processes to drive continuous improvement of team performance (e.g., closed-loop sales campaigns, project quality reviews, root-cause analysis for support issues) using learnings from successes and failures.
* Provides inputs into both Regional and Enterprise Consulting business reviews, priority setting, and annual business planning processes for a midsize area. Manages and aligns regional and global resources through account planning. Designs and manages all elements of Consulting profit and loss (P&L) to balance resources and achieve all metrics.
* Establishes and monitors local budgets for a midsize geography to drive revenue targets (e.g., sales revenue, delivery, consumption). Manages profits and losses (P&Ls) for the Consulting organization, and considers impact of decisions on the overall subsidiary P&Ls as a member of the Leadership Team. Ensures optimal deployment of resources (e.g., investing, diverting) throughout the fiscal year. Influences and impacts top-line revenue and company priorities (e.g., Azure Consumed Revenue, Support renewals).
* Ensures positive customer experience from the planning and monitoring phases through the execution phase and supports lifecycle, through the alignment of the right resources at the right time for customers within geographic areas. Proactively identifies opportunities for resource optimization and process improvement, and recommends potential changes. Identifies trends in customer experience across the customer experience lifecycle and elevates accordingly.
Leadership
* Builds organizational and people capability for the future through coaching, engagement, and talent management for a team of direct report leaders, while also leveraging a deep understanding of market trends and customer needs/expectations. Executes and implements the established capability strategy. Influences peer Consulting Managements to help accelerate organizational maturity by role modeling capabilities and making best practices available to others. Develops and advocates a learning culture within the organization and prioritizes learning and deepening of capability as key elements of success for every role.
* Creates and executes talent agenda in partnership with peer group leaders and Human Resources to facilitate moving talent across organizations to accelerate growth. Orchestrates across units. Ensures appropriate recognition for talent and opportunity creation for team.
* Drives an inclusive environment by engaging all Consulting employees within assigned geography (e.g., mid-size) regardless of reporting structure. Creates a culture that enables employees to do their best work through cross-functional collaboration and appreciation of diversity. Champions and implements the diversity and inclusion strategy for the Consulting organization.
Other
* Embody our culture and values
Qualifications
Required/Minimum Qualifications
* Bachelor's Degree in Computer Science, Engineering, or related field AND 12+ years technology-related, business, professional services, consulting, and sales experience
* OR equivalent experience
* 8+ years team leadership or people management experience either with or without direct reports
* OR equivalent experience.
Additional or Preferred Qualifications
* Bachelor's Degree in Computer Science, Engineering, or related field AND 15+ years technology-related, business, professional services, consulting, and sales experience
* OR equivalent experience.
* 10+ years people management experience, including leading managers of managers in a matrixed environment.
* 8+ years experience within the Telecommunications, Media or Gaming industry.
* Experience with AI technology usage and implementation.
* 15+ years experience in sales/selling.
* 4+ years account management experience.
* 8+ years project management and delivery oversight experience for complex, enterprise customers with Chief Officer (CXO)-level visibility and material impact on the company.
Consulting Management M6 - The typical base pay range for this role across the U.S. is USD $158,400 - $243,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $202,000 - $267,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
****************************************************
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Area Delivery Leader - Professional Services
Houston, TX job
Microsoft Industry Solutions helps ensure Microsoft customers around the world get the best outcomes from their investments in the very latest Microsoft technologies and services. We are focused on empowering customers on their transformation journey, from envisioning new possibilities to delivering and supporting solutions that result in successful business outcomes, delighted customers, and accelerated consumption of products and services.
We are looking for an Area Delivery Leader (ADL) - Professional Services with a passion for delivering AI First solutions, customer business value and a proven ability to drive innovation and high-quality delivery of services for our valued customers. You should have experience operating a $60 - 100M/year business and developing high performing teams. You should be excited about taking ownership, curious about our technology and client businesses, and ready to get into the details. If that's you, this could be your next great career adventure!
The ADL is responsible for leading an AI First consulting organization ensuring sustained high-quality delivery and profitably, with a focus on customer engagement and time to value. You will be part of Microsoft's first AI consulting transformation - bringing faster results and value to our clients through our AI tooling. You will be partnering with other areas of Microsoft to drive the impact for our clients from Microsoft products. You will be responsible for business strategy and financial results whilst being aligned to customer and operating unit objectives. You will also focus on the organizations' priorities on Delivery Management including customer satisfaction, capacity management/workforce planning, deal proposals, quality pursuits, quality delivery, and executive stakeholder management.
The role offers a remote work arrangement, with 0 days / week in-office, and requires travel (25-50%) to customer sites.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
AI First Consulting
* Leverage AI within business operations and IT delivery for efficiency and speed to value
* Passion for learning and growing AI skillsets, curious mindset to AI and interest in transforming existing approaches
People Management
* Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
* Model - Live our culture; Embody our values; Practice our leadership principles.
* Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
* Care - Attract and retain great people; Know each individual's capabilities and aspirations; Invest in the growth of others.
Consulting Market Planning & Execution
* Develops, orchestrates, and executes comprehensive Consulting market plan for a mid-size geography by prioritizing teams' solutions in line with global strategy and enterprise business using knowledge of local market and customer business. Gains alignment of plans from senior leaders. Articulates value proposition for Consulting within the Microsoft partner ecosystem, as well as the various Consulting available across Microsoft. Drives solution, sales planning, and portfolio management that is "on strategy," collects, and provides feedback on portfolio success. Aligns to broader Microsoft portfolio imperatives.
* Establishes and drives orchestration across Enterprise Operating Unit (EOU) on strategic and top-tier accounts to ensure alignment on account strategy. Sets clear goals for all roles in driving customer adoption across three clouds. Establishes rhythms across enterprise that facilitate collaboration on strategic, top-tier, and consumption goals.
* Grows relationship management across a broad portfolio of top customers (e.g., strategic [S500], managed customer list, enterprise customer list) with an integrated and intentional One Enterprise approach to achieve Microsoft strategic priorities. Establishes regular cadence with Chief Officers (CXOs) and may work with customer Chief Executive Officers (CEOs).
* Drives sales strategy in support of the broader Microsoft strategy and revenue generation, including consumption, support renewals, and sales margins in a solution selling environment. Monitors pipeline, scopes pre-sales, navigates staffing planning/resource reallocation, leverages resources from across the organization to optimize resource efficiency and uses forecasts to regularly review and assess probability of success and cost of sale and identify where help is required to close deals. Drives sustainable growth by balancing customer, Microsoft, and team long-term objectives against short-term results.
* Provides advice and coaching on how best to leverage and orchestrate company processes, assets, and intellectual property (IP) around strategic digital transformation approaches, high-level deal design and project delivery, and Support services (e.g., Premier, Unified), using skills and past experience. Leverages industry knowledge and customer insights to inform key parameters for generating customer value. Participates proactively in established project governance to advocate appropriately for both customer and Microsoft and ensure delivery excellence.
* Drives execution of all aspects of the Consulting business through a defined cadence of accountability. Defines key quarterly objectives and tracks against those objectives. Executes through a variety of teams, directly and indirectly, influencing for successful outcomes. Adapts and integrates appropriately with broader Microsoft teams to execute effectively. May create structures in conjunction with segment leaders to facilitate the adaptability needed for success.
Operational & Business Excellence
* Drives execution excellence through rhythm of the business, driving achievement of fundamental goals, optimizing processes, driving tool adoption, and providing guidance, balancing short-term execution and longer-term success, and ensuring compliance with Microsoft policies. Implements operational processes to drive continuous improvement of team performance (e.g., closed-loop sales campaigns, project quality reviews, root-cause analysis for support issues) using learnings from successes and failures.
* Provides inputs into both Regional and Enterprise Consulting business reviews, priority setting, and annual business planning processes for a midsize area. Manages and aligns regional and global resources through account planning. Designs and manages all elements of Consulting profit and loss (P&L) to balance resources and achieve all metrics.
* Establishes and monitors local budgets for a midsize geography to drive revenue targets (e.g., sales revenue, delivery, consumption). Manages profits and losses (P&Ls) for the Consulting organization, and considers impact of decisions on the overall subsidiary P&Ls as a member of the Leadership Team. Ensures optimal deployment of resources (e.g., investing, diverting) throughout the fiscal year. Influences and impacts top-line revenue and company priorities (e.g., Azure Consumed Revenue, Support renewals).
* Ensures positive customer experience from the planning and monitoring phases through the execution phase and supports lifecycle, through the alignment of the right resources at the right time for customers within geographic areas. Proactively identifies opportunities for resource optimization and process improvement, and recommends potential changes. Identifies trends in customer experience across the customer experience lifecycle and elevates accordingly.
Leadership
* Builds organizational and people capability for the future through coaching, engagement, and talent management for a team of direct report leaders, while also leveraging a deep understanding of market trends and customer needs/expectations. Executes and implements the established capability strategy. Influences peer Consulting Managements to help accelerate organizational maturity by role modeling capabilities and making best practices available to others. Develops and advocates a learning culture within the organization and prioritizes learning and deepening of capability as key elements of success for every role.
* Creates and executes talent agenda in partnership with peer group leaders and Human Resources to facilitate moving talent across organizations to accelerate growth. Orchestrates across units. Ensures appropriate recognition for talent and opportunity creation for team.
* Drives an inclusive environment by engaging all Consulting employees within assigned geography (e.g., mid-size) regardless of reporting structure. Creates a culture that enables employees to do their best work through cross-functional collaboration and appreciation of diversity. Champions and implements the diversity and inclusion strategy for the Consulting organization.
Other
* Embody our culture and values
Qualifications
Required/minimum qualifications
* Bachelor's Degree in Computer Science, Engineering, or related field AND 12+ years technology-related, business, professional services, consulting, and sales experience
* OR equivalent experience.
* 8+ years team leadership or people management experience either with or without direct reports
* OR equivalent experience.
Additional or preferred qualifications
* Bachelor's Degree in Computer Science, Engineering, or related field AND 15+ years technology-related, business, professional services, consulting, and sales experience
* OR equivalent experience.
* 15+ years experience in sales/selling.
* 10+ years people management experience, including leading managers of managers in a matrixed environment.
* 8+ years experience within Professional Services.
* Experience with AI technology usage and implementation.
* 8+ years project management and delivery oversight experience for complex, enterprise customers with Chief Officer (CXO)-level visibility and material impact on the company.
* 4+ years account management experience.
Consulting Management M6 - The typical base pay range for this role across the U.S. is USD $158,400 - $243,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $202,000 - $267,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
****************************************************
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Sales and Industry Director - Oil, Gas and Energy
Houston, TX job
As the Sales and Industry Director for Oil, Gas and Energy - you will Analyze and build upon the sales strategy and execution to drive success within the market based on Microsoft's and customer/partner needs. Drives the business within the segment, creating clarity on strategic direction with managers and teams. Coaches ongoing customer value realization and satisfaction contributing to net-new revenue and business growth. Applies industry and market expertise, proactively leading team(s) towards identifying solutions to drive new opportunities and strategies in alignment with customers needs. Leads the development and implementation of go-to-market for maximizing revenue, consumption, and growth across solution areas. Understands drivers of Digital & Artificial Intelligence transformation relevant to their customers and partners across business units and advises customers to optimally leverage transformation solutions across solution areas. Fosters a culture of inclusion, learning, mentorship, coaching, customer-centricity, accountability, collaboration, and achievement of bold goals. Influences and works across segments, partners, and teams to drive growth and transformation, ensure alignment on short- and long-term account plans, define sale execution, and holds the team accountable for results beyond fiscal year boundaries. Builds and maintains a broad executive network inclusive of partners. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.
Accelerating Growth
Understands drivers of Digital & Artificial Intelligence (AI) transformation relevant to their customers and partners across business units and advises customers to optimally leverage transformation solutions across solution areas. Consults with customers and internal/external Partners to ensure successful value realization in delivery of solutions to customers. Drives and coaches team to orchestrate across units and Partners to accelerate and leverage innovative transformation opportunities. Educates internal partners on industry trends and solutions. Supports efforts to expand relationships across customers' lines of business that enable innovative solutions, deliver business value, and create market growth. Supports team opportunities to leverage industry experts within MS to identify and execute on transformation opportunities.
Leads the development and implementation of go-to-market for maximizing revenue, consumption, and growth across solution areas. Ensures area/territory plans leverage market-specific insights to highlight solutions that solve additional business and technology challenges. Provides guidance on customer planning execution ensuring short- and long-term strategies are acted upon and directs teams utilize available programs to drive growth. Facilitates the sharing of best practices, digital assets, and digital insights, and leverages them across Microsoft's segments for cloud solutions that accelerate new customer relationships and opportunities.
Applies industry and market expertise, proactively leading team(s) towards identifying solutions to drive new opportunities and strategies in alignment with customers needs. Demonstrates industry-specific capabilities and expertise to represent Microsoft as a thought leader who can articulate connections between Microsoft solutions to relevant business contexts (e.g., speaking at external events). Serves as a subject matter expert in relevant local trade, regulatory, and policy environments (e.g., opening doors and removing barriers for sales teams, partners, and customers) across geographic areas. Coaches others to tailor customer engagement for specific industries with relevant customer references and shares best practices with teams. Identifies and creates customer references for repeatable areas of success in select or strategic industries to develop a competitive advantage and to articulate ability to deliver customer value to achieve outcomes. Shares feedback from experience and expertise in industry to support the development of programs that scale and accelerate successful engagements.
Driving Success with and Through Others
Influences and works across segments, partners, and teams to drive growth and transformation, ensure alignment on short- and long-term account plans, define sale execution, and holds the team accountable for results beyond fiscal year boundaries. Defines where orchestration is needed for success, creates new points of entry for integration and collaboration, sets the tone for an organizational culture of inclusion. Shares best practices for managing competing priorities, reducing complexity for customers; while maintaining a high level of accountability. Drives clarity when leading engagements with key stakeholders to develop short- and long-term execution strategies that meet our customers' and Microsoft's objectives. Coaches team(s) on the development of go-to-market strategies based on mutual business needs, and scaling across markets and/or globally.
Builds and maintains a broad executive network inclusive of partners. Supports the development of an ecosystem of customer and external partners and identifies where there is a need for partners to act in Microsoft's market to accelerate consumption and/or growth. Supports and influences engagements between partners and executives on long-term business planning, the development of strategic partnerships, and influencing customer needs and outcomes. Directs and influences teams to maintain relationships with an ongoing long-term focus that looks past quarterly and annual targets. Creates a rhythm of business (RoB) with customers and partners that enables continuous engagement.
Fosters a culture of inclusion, learning, mentorship, coaching, customer-centricity, accountability, collaboration, and achievement of bold goals. Encourages managers and individuals across the organization to motivate, engage, and bring teams together. Leads a diverse and inclusive workforce, creates and hires a diverse team, and fosters an inclusive working environment via well-established inclusive behaviors. Identifies and rewards high performing individuals and supports their growth into more senior positions.
Leading and Transforming the Business
Coaches ongoing customer value realization and satisfaction contributing to net-new revenue and business growth. Holds team(s) accountable for customer value realization and satisfaction, and coaches on semi-annual survey results. Orchestrates internal and external resources to focus on continuous improvement, focusing on key areas of improvements to further impact increasing customer value realization and satisfaction. Proactively monitors and influences relationships with multiple customer stakeholders (business and IT) and the collection of feedback to identify and understand the drivers of business value, satisfaction and sentiments. Understands customers' and partners' business models and helps them to evolve and achieve growth by ensuring internal alignment with external partners' needs. Understands portfolio of strategic partners (Global Systems Integrator (GSI), Independent Software Vendor (ISV) and supports engagement across teams.
Analyzes and builds upon sales strategy and execution to drive success within their market based on Microsoft's and customer/partner needs. Leads and aligns team(s) to customer, partner, compete and market strategies that drive sales, consumption, and Digital & Artificial Intelligence (AI) transformation solutions. Collaborates with teams and managers to develop strategic initiatives, achieve targets, and effectively build and manage pipelines that deliver growth and customer/partner value realization. Supports internal talent development and works to attract talent to Microsoft. Leads sales team(s) by example, driving high-value engagements and creating trusted partnerships with customers and partners. Coaches team(s) on the execution of go-to-market based on customer, partner and Microsoft needs, and scaling business across markets. Oversees and drives balance in business, financial, and people outcomes across accounts and areas of the business. Manages customer planning efforts across accounts to ensure individuals and teams drive end-to-end orchestration for customer value realization and outcomes. Aligns teams to long-term expectations and goals to consistently leverage opportunities and execute on market sales strategies.
Drives the business within the segment, creating clarity on strategic direction with managers and teams to enable revenue growth by addressing business and competitive needs. Facilitates orchestration amongst internal teams and holds others accountable. Collaborates and influences across segments, partners, and internal stakeholders to drive growth and transformation across accounts. Ensures key stakeholders and/or leaders are aligned across teams (e.g., Enterprise Operations Unit, Global Partner Solutions), and making progress on mutual plans and objectives. Drives teams to deliver success for business accountabilities. Leads team(s) to consistently leverage customer/partner insights and market strategies to identify opportunities to drive consumption, new cloud solutions, and annuity business. Influences team to apply a growth and customer/partner mindset to enable Digital & Artificial Intelligence (AI) transformation and offer business solutions that enable customer value realization and drive market share growth. Coaches team(s) on ensuring that Microsoft's systems, programs, and tools are being fully utilized to execute on customer planning and a rhythm of business (RoB) to align solutions and go-to-market priorities across Microsoft solutions lifecycles.
People Management
Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model: Live our culture. Embody our values. Practice our leadership principles. Coach: Define team objectives and outcomes. Enable success across boundaries. Help the team adapt and learn. Care: Attract and retain great people. Know each individual's capabilities and aspirations. Invest in the growth of others.
Required/minimum qualifications
Master's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 5+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations
OR Bachelor's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 6+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations
OR equivalent experience.
2+ years direct/formal, indirect/informal, and/or project team people management experience.
8+ years experience in software sales or cloud solution sales.
Additional or preferred qualifications
Master's Degree in Business Administration, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 6+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations
OR Bachelor's Degree in Business Administration, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 10+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations
OR equivalent experience.
2+ years experience leading teams and/or managers in a Sales organization.
4+ years direct/formal, indirect/informal, and/or project team people management experience.
Sales Management M5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: ****************************************************
Microsoft will accept applications for the role until October 8, 2025
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
System Administrator II
Houston, TX job
About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. XIT Staffing, a division of Xerox dedicated to staffing solutions, is committed to collaborating closely with our internal clients to fulfill their staffing needs.
We are seeking a skilled Software Distribution & Endpoint Support Specialist to deliver reliable and cost-effective software updates across a hybrid enterprise environment. This role supports a wide range of corporate sites, including remote and low-bandwidth locations such as oil platforms, tankers, and international offices. The ideal candidate will have hands-on experience with Microsoft Intune, SCCM, and endpoint protection tools, and will play a key role in patch management, software deployment, and print service transitions.
Responsibilities
Deliver software updates and patching across hybrid environments using Microsoft Intune and SCCM
Support Windows OS and Microsoft Office patching for all standard workstations connected to the company network
Lead and coordinate Change Acceptance Testing (CAT) for Microsoft patches and core applications
Package and deploy updates to test PCs and production environments
Monitor deployment saturation and ensure successful rollout across all sites
Provide SmartPrint management support and assist in transitioning to the company's latest print solution
Ensure print services function across all IT platforms, including Microsoft Print Management and Xerox Workplace Suite
Provide antivirus and endpoint protection services using Windows Defender
Monitor and manage health of endpoint protection agents on managed desktops
Collaborate with IT teams to ensure system reliability, security, and performance
Qualifications
2-5 years of relevant experience including the following:
Microsoft Intune
Microsoft System Center Configuration Manager (SCCM - servers only)
Tanium (vulnerability remediation)
ServiceNow
Microsoft Print Management (SmartPrint)
Xerox Workplace Suite
Auto-ApplyFlight Attendant (Greek Speakers Only)
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
Today, United has over 28,000 active flight attendants. We are the largest airline in the world with the most expansive network and we are growing faster than we have ever grown. With the unique ability to see the world while working, it's no surprise that flight attendant jobs are highly desired. We do not require special schooling or a college degree for this job and you will be fully trained by United.
Your United journey begins with the best Flight Attendant training in the industry! You will spend 6.5 weeks attending Initial Training in Houston, TX. Here you will learn United's safety and service standards. During training, you will be assigned your base in one of our seven hubs in Chicago, Denver, Houston, Los Angeles, Newark, San Franciso, Washington Dulles, or one of our other flight attendant base locations (relocation funds not provided). Following the successful completion of training and after attending base orientation in your assigned location, you will be officially welcome as a full-time United employee. While in training, United provides a stipend of $140 per week, along with dual occupancy hotel accommodations, breakfast, and either lunch or dinner (dependent on your training schedule).
**Travel Privileges:** Fly around the world on United and bring your loved ones!
**Outstanding Benefits:** 401(k), health/dental/vision insurance and an Employee Assistance Plan for you and your family. Paid time off for sick and vacation.
**Starting hourly** **flight** **pay of $28.88/hour with top of base scale at $67.11/hour:** Seniority based pay increases and additional compensation for language skills, lead positions, and international trips.
**Inflight Crew member proficiencies:**
**Safety First:** Ensure the highest levels of safety.
**A "People-First" demeanor:** Ability to adapt/respond to different types of customer-facing scenarios. A passion to serve with optimism and positivity. Direct engagement with customers through outstanding interpersonal skills, good judgment, and ability to resolve issues with understanding, compassion, and grace. Influence customer loyalty through excellent service. Represent United with pride and distinction.
**Flexibility** : With the most comprehensive route network in the world, United's flight attendants are available for global assignments 24/7, including nights, weekends, holidays, and extended hours. You will fulfill reserve assignments on short notice and be away from your base for days at a time.
Dependability and timeliness are critical to success in this role and to operating our schedule and meeting customer expectations.
**Team Player:** Consistent track record of working independently as well as a part of the team.
**Turn dreams into reality:** Have fun, travel the world, explore new cultures, and craft memorable experiences for every customer, every flight, every day.
**The Job Posting End Date is 12/31/2025** .
**Qualifications**
**Qualifications and Requirements include:**
+ 21 years of age or older at time of application
+ High school graduate or GED; 2 or more years of college preferred
+ At least one year of customer service experience in the service industry (such as retail, hospitality, food, teaching/education, aviation, social service.)
+ Must be able to speak in a clear, concise, and organized manner, loudly enough to be heard in an emergency.
+ Ability to speak, read, write, and understand English fluently.
+ Must be able to read and speak Greek fluently.
+ Ability to hear all types and ranges of sound.
+ Effectively communicate in the event of high-stress situations such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
+ Professional appearance, excellent grooming standards, and willingness to follow uniform, hair, tattoo, and piercing guidelines
+ Tattoos are NOT permitted on the head, hands, or neck, including behind the ear. You are permitted to have visible tattoos on your arms, wrists, legs, and feet. Any visible tattoos may not be larger than a credit card / employee badge (3.5 inches long x 2.24 inches wide) or they must be covered with standard uniform pieces. It is also important that your visible tattoo is not offensive (this includes but is not limited to tattoos that are violent, obscene, sexual, racist or contain objectionable content or any imagery that includes weapons)
+ Decorative covers, adornments and/or jewelry on teeth or in the mouth are not permitted.
+ Ability to proficiently operate electronic devices (phones, tablets, laptops, etc.) for the completion of required tasks
+ Must possess a valid passport prior to application with 18 months validity remaining prior to its expiration
+ Current physical possession of valid U.S. passport book or foreign passport book with applicable visas and eligibility to travel globally without restrictions. Your passport book must be in good condition and have at least 18 months of remaining validity at the time of application. Having applied for a passport book or waiting for a renewed passport book is not sufficient to meet this requirement. There may be extensive wait times to receive a passport, and you must have one in your possession prior to starting training as a Flight Attendant.
+ Ability to travel to and from all countries United serves without any restrictions
+ To see the full list of countries United serves, visit our FAQ here (************************************* .
+ Please note, the destinations list is subject to change. Flight attendant applicants are responsible for identifying and verifying travel eligibility. As a United Flight Attendant, you must be able to enter and exit these locations as a working crew member, not as passengers.
+ Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (such as luggage to overhead bin or window exit), and push and pull beverage cart (up to 250 lbs.)
+ Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach and hold (simultaneous), without shoes on, in order to operate all necessary equipment, machinery, and doors.
+ Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened
+ Required to serve and/or sell food and beverages (including alcohol) in a diligent and professional manner
+ Must be legally authorized to work in the United States
+ Must be willing and able to work a flexible schedule in support of United's 24/7 operation (must be available to work weekdays, weekends, holidays, etc.)
**What you can expect during onboarding and training**
+ Flight attendant trainees must successfully complete an evacuation drill in the water (pool) during training.
+ Must be willing to complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
+ Must be able to pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana is prohibited due to the safety-sensitive nature of the Flight Attendant position.
+ Must be able to pass a 10-year background check, including criminal background history. Your background must not prohibit travel to or from anywhere United flies. For example, Canada has a strict inadmissible classification for DWI/DUI charges including misdemeanors. If you have been on probation or convicted of a DWI/DUI within the last 10 years, the Canadian government will not allow you to travel to and from Canada unless you have already received a Temporary Resident Permit (TRP) from the Canadian government which will allow you to continue your work duties for a temporary period of time.
+ Must, with or without reasonable accommodation, meet hearing and vision requirements as established by the Federal Aviation Administration and United Airlines, including not having hearing loss on audiometry in better ear greater than 40 dB when losses at 500, 1000, and 2000 Hz are averaged; and, each eye must be 20/40 or better corrected for both far and near vision.
**What you receive for delivering your best**
+ United is pleased to offer employees a competitive compensation package including competitive pay, exceptional benefits, and travel privileges.
+ Additional compensation for language skills, lead positions, and international trips.
+ Competitive benefits, including medical, dental, and vision insurance, 401(k), vacation, and sick time.
+ Flight privileges: you, your family, and your friends can fly anywhere in the world on a stand-by status.
+ United offers inclusive uniform standards where our employees feel welcome to be their authentic selves at work and celebrate their individuality.
+ United puts safety and cleanliness at the forefront of the travel experience for employees and customers.
+ During training, United provides a $140/week stipend, along with accommodations, and two meals provided per day. Successful training graduates will receive a $1,000 bonus.
To learn more about the flight attendant position and hiring process, click here (************************************************************** !
Please be advised that the above is not the official overview of qualifications/requirements of the flight attendant position. View the Official United Airlines Flight Attendant Job Description (************************************************************************************************************************************
The starting rate for this role is $28.88.
This is also a bonus eligible position (i.e. profit sharing).
We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges (subject to the respective collective bargaining agreement).
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Senior Manager - Flight Shop Team
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
**Job overview and responsibilities**
The Senior Manager of IT Application Development will be pivotal in leading a team dedicated to developing innovative commercial API solutions for our Flight Shop and Retail team. This position will drive technological advancements and shape our company's future amid ongoing transformations at huge scale with a large and mature team. As a leader, you will bring exceptional leadership and communication skills and a deep understanding of driving organizational change, Agile development, and solutions architecture.
+ **Leadership and Team Management**
+ Lead, mentor, and develop a high-performing team, fostering a culture of collaboration, accountability, and continuous learning
+ Provide strategic direction and oversight to ensure the successful execution of programs, resource management, and day-to-day operations
+ Establish goals for the team and individuals, including performance reviews and career and performance plans
+ Plan for short and long-term resource needs (internally and externally) to ensure the right number of resources and skills are available to meet project goals and deadlines
+ Evaluate and suggest improvements to the organizational structure, roles, and responsibilities
+ **Communication and Stakeholder Management**
+ Engage, collaborate, and partner with technical and business stakeholders to understand business requirements and user expectations and lead the development of solutions that meet functional and technical requirements
+ Collaborate with United's business and IT leadership teams and product subject matter experts to establish the product's long-term vision, goals, and strategy
+ Develop multi-year product development strategies and tactical plans
+ Share knowledge and work together to generate innovative solutions to problems
+ Align with business partners on delivery success criteria and ensure technology solutions follow architectural standards
+ Provide delivery estimates and business case updates to support overall IT performance metrics, monthly project status reporting, and quarterly resource planning review
+ Foster open communication within the IT team and across departments to ensure alignment and the successful delivery of cross-functional initiatives
+ **Budgeting and Resource Management**
+ Develop and manage the program budget, ensuring efficient resource allocation to support strategic initiatives and operational need
+ Track and report on key performance metrics, making data-driving decisions to improve the efficiency and effectiveness of the team
+ **Strategic IT Planning and Execution**
+ Evaluate, implement, and manage SaaS-based solutions and develop in-house cloud-based solutions
+ Identify technical obstacles early and collaborate closely with the team to find innovative solutions
+ Responsible for escalating, assisting, and following up on resolving issues related to the delivery of technology solutions
+ Ensure that Agile methodologies are implemented following best practices and that continuous improvements are made as needed
+ Ensure compliance with code scanning and other security protocols during development and release
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ Bachelor's degree
+ Information Systems, Computer Science, Engineering, Business Administration, or related field preferred
+ 7+ years of relevant experience
+ Proven experience leading and developing IT teams, with a strong focus on leadership, mentorship, peer collaboration, and team development
+ Experience building applications using AWS cloud as massive scale
+ Leadership experience managing multiple cross-functional teams or projects and influencing senior-level management and key stakeholders
+ Outstanding communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization
+ A mindset for continuous learning and staying updated on industry trends, emerging technologies, and best practices
+ Advanced technical and business knowledge in software development life cycle, quality assurance, project management, and other related disciplines/processes
+ Well-versed in Agile development and requirements management processes
+ Must be legally authorized to work in the United States for any employer without sponsorship
+ Successful completion of interview required to meet job qualification
+ Reliable, punctual attendance is an essential function of the position
**What will help you propel from the pack (Preferred Qualifications):**
+ Master's degree
+ Understanding of system architecture principles, including the ability to design scalable and reliable solutions
+ 3+ years of Application development (.Net or other modern language)
The base pay range for this role is $137,275.00 to $178,670.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Senior Line Engineer
Houston, TX job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
**Job overview and responsibilities**
Senior Line Engineers are part of a service engineering team that provide 24/7 engineering technical support for United Airlines Worldwide fleet of operational aircraft to ensure the timely return to service. Provide engineering support for a wide range of aircraft systems, maintenance programs, engines as well as operational engineering functions. Studies, analyzes, and seeks solutions to problems related to the design, operation, maintenance, performance, modification, or repair of aircraft, and their components. Uses a structured, logical, and analytical approach in problem solving. Defines maintenance program, configuration, and serviceability criteria ensuring safe and legal operations. Analyzes and implements regulatory requirements. Evaluates the effects of modifications or new equipment on reliability and performance. Evaluates the benefits of the cost impact of a fleet decision to ensure an optimum balance of cost, asset utilization, quality, and reliability. Authors, designs, tests, and manages projects. Communicates with customers on technical issues, work scope recommendations, and failure investigations. Interfaces with internal and external organizations regarding specific aircraft and component issues.
+ This position leads and develops potentially complex solutions and implementation plans, project justification, cost/benefit analysis, management of project implementation, technical support, and obtaining FAA approvals as required
+ Coordinate work with other operational groups to ensure airworthiness, safety, regulatory compliance, operational reliability, and operational efficiency
+ Organize and manage the priorities for assigned responsibilities and accomplish the work processes to meet all the deliverables for operational needs, projects and program changes/technical specification revisions
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ Bachelor's degree or related experience in Engineering (Mechanical, Electrical, Aerospace), related technical field or equivalent relative work experience.
+ Senior Line Engineer I: 5-8 years
+ Senior Line Engineer II: 8 years + Ability to interpret complex and technical Engineering and OEM documents.
+ Highly detailed level project development and management for regulatory compliance modifications, and overall ownership of specific systems.
+ Must have the ability to communicate detailed, technical information under time-bound and stressful situations.
+ Successful candidate will have working knowledge of airline or OEM operations.
+ Knowledge of Code of Regulations (CFRs), airworthiness design and substantiation criteria, aircraft and equipment design and operational characteristics.
+ Reliable, punctual attendance is an essential function of the position.
+ Must be available to work any shift including nights and weekends as well as holidays.
+ Must be legally authorized to work in the United States for any employer without sponsorship.
+ Successful completion of interview required to meet job qualification.
**What will help you propel from the pack (Preferred Qualifications):**
+ OEM Structural Repairs for Engineers Training (Boeing/Airbus) with portfolio of designing major repairs for aircraft structures; metallic or composite
+ Work within specific ATA Airline Chapters
+ Airline or Industry experience with general ATA Chapters which could encompass, aircraft systems, structures, power plant and avionics disciplines
+ Excellent communication and technical writing ability
+ Knowledge of FARS (specifically parts 21, 25, 26, 43, 121, & 145)
+ CATIA/AUTOCAD experience
The base pay range for this role is $97,945.00 to $127,622.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.