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Operations Program Manager jobs at Apple

- 214 jobs
  • NPI Program Manager, Worldwide Operations BPR

    Apple Inc. 4.8company rating

    Operations program manager job at Apple

    Imagine what you could do here. At Apple, we believe new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it. Apple Operations and Supply Chain delivers to customer promise with revolutionary precision, accuracy and at an immense scale. At the heart of that revolution precision, accuracy and scale are best in class processes and systems. As NPI Program Manager you will be responsible for collaborating with business and technical teams to ensure Operations Systems perform to the required efficiency, reliability, velocity and scale during Peak Events(New Product Introduction, Promotions), to ultimately enable Ops Business teams seamlessly execute The NPI Program Manager drives process and system strategies to launch products on time, with high quality and maximum customer availability for Apple's B2B Channel. NPIs are pivotal to the dynamic development and launch of Apple's products. A successful NPI Program Manager is dynamic, driven, organized and detail oriented, excels in project management, communicates with ease at all levels, thrives in an ambiguous environment and is adept at facilitating actions and resolving conflicts. Experience developing SLA's for Systems/Application performance. Proven Experience with Business Intelligence, AI/ML technologies. Customer Focused: Passionate about the customer experience. Understanding of the B2B operations fulfillment process. 10+ years minimum of professional experience as a program manager, or team lead in global organizations. BA/BS Degree in Business, Supply Chain Management, or Computer Science, or Technology Excellent project management skills, experience working in a matrix organization Proven Expertise in Operations Order to Cash process and systems Proven Experience with SAP ECC 6/S4 Hana Strong understanding and hands-on experience working in a support organization Experience in Order to Cash flow Proven Experience in working in both cross functional and global contexts Excellent verbal and written communication skills, attention to detail and the ability to communicate at all organizational levels Executive Presence - proven ability to effectively and succinctly present complex topics, initiatives, post-mortem, proposals to a diverse leadership audience Strong problem-solving techniques for issue resolution Ability to communicate clearly and professionally with our business partners on the status of systems issues and resolution strategy. Excellent interpersonal and problem-solving skills required to serve diverse customer base and deal effectively with escalating issues
    $127k-167k yearly est. 40d ago
  • Program Manager, Channel Store Operations

    Apple Inc. 4.8company rating

    Operations program manager job at Apple

    Imagine what you could do here. The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers. Our Channel Store Operations team ensures that customers have the best possible experience anywhere Apple products are sold. Customer experience combines physical (display and merchandising), digital touch points, and advocacy (selling experience). As a Consumer Program Manager, you will be responsible for the management of merchandising solutions in our major US Consumer Accounts. This includes the planning, design, installation, maintenance and execution of seasonal product refreshes and new product introductions in collaboration with internal and external partners. You will work closely with US Sales, Marketing, WorldWide Programs, Operations, Finance and Procurement teams to establish and maintain in-store strategies to grow US Channel sales. Additionally, you will collaborate closely with Apple-approved vendors during seasonal product refreshes and new product introductions (NPI). Your success will be in the depth of your relationships, internal and external, as much as the quality of your delivery. In this role, you will: - Manage Apple branded and non-branded merchandising solutions/fixture programs across major US Consumer Electronics partners - Coordinate the deployment, relocation or replacement of Apple programs in partnership with approved vendors and retailers - Own program forecasts, budgets and invoicing in coordination with US Sales, Procurement and Finance - Collaborate with Worldwide and US Marketing Communications and Programs to deliver best in class retail execution of NPI. - Update and maintain point of sale (POS) landscape details in Apple internal systems and cross-functional reports - Contribute to the definition, development and streamlining of non-branded processes from initial design to partner execution - Own communication of marketing, merchandising and demo security guidelines to stakeholders during NPI - Influence without authority. Operate as a liaison between Apple-approved graphic vendors, fixture vendors and partners - Partner with Demo Technology team to pilot, test and scale critical initiatives - Report status on branded and non-branded programs on a quarterly basis to leadership - Benchmark and share best practices with US and Worldwide teams Deep understanding of the retail consumer market (e.g., customer profiles, trends, challenges, opportunities, competitive landscape, etc.) is highly preferred Familiarity with Apple's brand and general product knowledge is a plus Excellent collaboration and relationship building skills with the ability to quickly establish trust, credibility, and influence across a variety of cross-functional and multi-directional partners Comfort managing ambiguity and ability to aggregate information from multiple sources to formulate a cohesive strategy or direction Ability to analyze trends, develop insights, and find opportunities to create solutions and drive business growth Forward-thinking approach and tenacity to drive what matters Typically requires a minimum of 8 years of related experience Background in merchandising, retail operations, and/or similar function Deep knowledge of visual merchandising and aligning to a design aesthetic Exposure to merchandising, fixture design, construction management, or retail development Outstanding communication and organizational skills Ability to manage multiple projects simultaneously with competing priorities, strategies, and timescales Track record of successful budget management in excess of $1M or more Strong analytical and business modeling skills in Excel and other reporting tools Passion for the customer and partner experience
    $127k-167k yearly est. 60d+ ago
  • NPI Operations Program Manager

    Meta 4.8company rating

    Sunnyvale, CA jobs

    The Operations Program Manager (OPM) role at Reality Labs offers a unique and dynamic opportunity to be at the forefront of cutting-edge consumer electronics product development and mass production. This role is highly impactful, bridging core product teams with a broad spectrum of functional organizations, including Manufacturing, Engineering, Quality, Supply Chain, Legal, and Finance, as well as external suppliers. The OPM is a key driver in ensuring seamless execution of complex, high-priority initiatives that directly influence the success of innovative products in a fast-paced, evolving environment. **Required Skills:** NPI Operations Program Manager Responsibilities: 1. Manage cross-functional execution of NPI and mass production initiatives for cutting-edge consumer electronics devices by integrating plans and communicating risk & status clearly and succinctly to management, calling out key issues and presenting options for resolution to Leadership 2. Establish and lead on-site bring-up and integration activities, coordinating with both internal and external resources 3. Drive supplier readiness activities to execute development builds leading up to ramp, development of process qualifications plans, and defining capacity and capex requirements, clearly identifying deliverables and dependencies 4. Assesses, analyzes, consolidates, and communicates risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team through the new product reviews and other executive forums 5. Lead the tactical execution of go-to-market initiatives for our products by working closely with key cross-functional teams. Bring point of view to the team, informing and guiding decisions related to these initiatives 6. Liaise across cross-functional teams to ensure product cost, manufacturability, reliability, product quality, and safety & compliance performance goals are met 7. Drive Operations team towards factory readiness with manufacturing partners to support MP (line layout, automation, capacity, CapEx) 8. Work with Product Cost Engineers to track and drive product cost targets through MP **Minimum Qualifications:** Minimum Qualifications: 9. BS or higher in Business, Engineering, Supply Chain/Operations discipline or equivalent experience 10. 7+ years' experience in an Operations-focused Program Management role for a Consumer Electronics device 11. Proven problem solving and analytical skills, including advanced skills in Excel 12. Knowledge of product features/specifications, manufacturing processes and the supply chain for consumer electronics products 13. Experience working with and managing external suppliers and manufacturers 14. Proven project management experience, including cross-functional stakeholder management 15. Proven communication skills 16. Experience navigating ambiguity in a fast-paced environment and prioritize multiple and competing work threads to maximizing impact **Preferred Qualifications:** Preferred Qualifications: 17. Masters degree (e.g. MBA, Engineering, or other relevant field) with experience in management consulting, strategy, business operations, corporate strategy or similar discipline 18. 10+ years' experience in an Operations-focused Program Management role for a Consumer Electronics device 19. Experience leading development/delivery of multiple high-volume products 20. Experience managing JDM's with different models of engagement **Public Compensation:** $167,000/year to $230,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $167k-230k yearly 60d+ ago
  • NPI Operations Program Manager

    Meta 4.8company rating

    Sunnyvale, CA jobs

    The NPI Operations Program Manager (OPM) role at Reality Labs offers in the AI Devices team, a unique and dynamic opportunity to be at the forefront of cutting-edge consumer electronics product development and mass production. This role is highly impactful, bridging core product teams with a broad spectrum of functional organizations, including Manufacturing, Engineering, Quality, Supply Chain, Legal, and Finance, as well as external suppliers. The OPM is a key driver in ensuring seamless execution of complex, high-priority initiatives that directly influence the success of innovative products in a fast-paced, evolving environment. **Required Skills:** NPI Operations Program Manager Responsibilities: 1. Manage cross-functional execution of NPI and mass production initiatives for cutting-edge consumer electronics devices by integrating plans and communicating risk & status clearly and succinctly to management, calling out key issues and presenting options for resolution to Leadership 2. Establish and lead on-site bring-up and integration activities, coordinating with both internal and external resources 3. Drive supplier readiness activities to execute development builds leading up to ramp, development of process qualifications plans, and defining capacity and capex requirements, clearly identifying deliverables and dependencies 4. Assesses, analyzes, consolidates, and communicates risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team through the new product reviews and other executive forums 5. Lead the tactical execution of go-to-market initiatives for our products by working closely with key cross-functional teams. Bring point of view to the team, informing and guiding decisions related to these initiatives 6. Liaise across cross-functional teams to ensure product cost, manufacturability, reliability, product quality, and safety & compliance performance goals are met 7. Drive Operations team towards factory readiness with manufacturing partners to support MP (line layout, automation, capacity, CapEx) 8. Work with Product Cost Engineers to track and drive product cost targets through MP **Minimum Qualifications:** Minimum Qualifications: 9. BS or higher in Business, Engineering, Supply Chain/Operations discipline or equivalent experience 10. 7+ years' experience in an Operations-focused Program Management role for a Consumer Electronics device 11. Proven problem solving and analytical skills, including advanced skills in Excel 12. Knowledge of product features/specifications, manufacturing processes and the supply chain for consumer electronics products 13. Experience working with and managing external suppliers and manufacturers 14. Proven project management experience, including cross-functional stakeholder management 15. Proven communication skills 16. Experience navigating ambiguity in a fast-paced environment and prioritize multiple and competing work threads to maximizing impact **Preferred Qualifications:** Preferred Qualifications: 17. Masters degree (e.g. MBA, Engineering, or other relevant field) with experience in management consulting, strategy, business operations, corporate strategy or similar discipline 18. 10+ years' experience in an Operations-focused Program Management role for a Consumer Electronics device 19. Experience leading development/delivery of multiple high-volume products 20. Experience managing JDM's with different models of engagement **Public Compensation:** $167,000/year to $230,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $167k-230k yearly 25d ago
  • NPI Operations Program Manager

    Meta Platforms, Inc. 4.8company rating

    Sunnyvale, CA jobs

    The Operations Program Manager (OPM) role at Reality Labs offers a unique and dynamic opportunity to be at the forefront of cutting-edge consumer electronics product development and mass production. This role is highly impactful, bridging core product teams with a broad spectrum of functional organizations, including Manufacturing, Engineering, Quality, Supply Chain, Legal, and Finance, as well as external suppliers. The OPM is a key driver in ensuring seamless execution of complex, high-priority initiatives that directly influence the success of innovative products in a fast-paced, evolving environment. Minimum Qualifications * BS or higher in Business, Engineering, Supply Chain/Operations discipline or equivalent experience * 7+ years' experience in an Operations-focused Program Management role for a Consumer Electronics device * Proven problem solving and analytical skills, including advanced skills in Excel * Knowledge of product features/specifications, manufacturing processes and the supply chain for consumer electronics products * Experience working with and managing external suppliers and manufacturers * Proven project management experience, including cross-functional stakeholder management * Proven communication skills * Experience navigating ambiguity in a fast-paced environment and prioritize multiple and competing work threads to maximizing impact Preferred Qualifications * Masters degree (e.g. MBA, Engineering, or other relevant field) with experience in management consulting, strategy, business operations, corporate strategy or similar discipline * 10+ years' experience in an Operations-focused Program Management role for a Consumer Electronics device * Experience leading development/delivery of multiple high-volume products * Experience managing JDM's with different models of engagement Responsibilities * Manage cross-functional execution of NPI and mass production initiatives for cutting-edge consumer electronics devices by integrating plans and communicating risk & status clearly and succinctly to management, calling out key issues and presenting options for resolution to Leadership * Establish and lead on-site bring-up and integration activities, coordinating with both internal and external resources * Drive supplier readiness activities to execute development builds leading up to ramp, development of process qualifications plans, and defining capacity and capex requirements, clearly identifying deliverables and dependencies * Assesses, analyzes, consolidates, and communicates risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team through the new product reviews and other executive forums * Lead the tactical execution of go-to-market initiatives for our products by working closely with key cross-functional teams. Bring point of view to the team, informing and guiding decisions related to these initiatives * Liaise across cross-functional teams to ensure product cost, manufacturability, reliability, product quality, and safety & compliance performance goals are met * Drive Operations team towards factory readiness with manufacturing partners to support MP (line layout, automation, capacity, CapEx) * Work with Product Cost Engineers to track and drive product cost targets through MP About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
    $130k-182k yearly est. 25d ago
  • NPI Operations Program Manager

    Meta Platforms, Inc. 4.8company rating

    Sunnyvale, CA jobs

    The NPI Operations Program Manager (OPM) role at Reality Labs offers in the AI Devices team, a unique and dynamic opportunity to be at the forefront of cutting-edge consumer electronics product development and mass production. This role is highly impactful, bridging core product teams with a broad spectrum of functional organizations, including Manufacturing, Engineering, Quality, Supply Chain, Legal, and Finance, as well as external suppliers. The OPM is a key driver in ensuring seamless execution of complex, high-priority initiatives that directly influence the success of innovative products in a fast-paced, evolving environment. Minimum Qualifications * BS or higher in Business, Engineering, Supply Chain/Operations discipline or equivalent experience * 7+ years' experience in an Operations-focused Program Management role for a Consumer Electronics device * Proven problem solving and analytical skills, including advanced skills in Excel * Knowledge of product features/specifications, manufacturing processes and the supply chain for consumer electronics products * Experience working with and managing external suppliers and manufacturers * Proven project management experience, including cross-functional stakeholder management * Proven communication skills * Experience navigating ambiguity in a fast-paced environment and prioritize multiple and competing work threads to maximizing impact Preferred Qualifications * Masters degree (e.g. MBA, Engineering, or other relevant field) with experience in management consulting, strategy, business operations, corporate strategy or similar discipline * 10+ years' experience in an Operations-focused Program Management role for a Consumer Electronics device * Experience leading development/delivery of multiple high-volume products * Experience managing JDM's with different models of engagement Responsibilities * Manage cross-functional execution of NPI and mass production initiatives for cutting-edge consumer electronics devices by integrating plans and communicating risk & status clearly and succinctly to management, calling out key issues and presenting options for resolution to Leadership * Establish and lead on-site bring-up and integration activities, coordinating with both internal and external resources * Drive supplier readiness activities to execute development builds leading up to ramp, development of process qualifications plans, and defining capacity and capex requirements, clearly identifying deliverables and dependencies * Assesses, analyzes, consolidates, and communicates risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team through the new product reviews and other executive forums * Lead the tactical execution of go-to-market initiatives for our products by working closely with key cross-functional teams. Bring point of view to the team, informing and guiding decisions related to these initiatives * Liaise across cross-functional teams to ensure product cost, manufacturability, reliability, product quality, and safety & compliance performance goals are met * Drive Operations team towards factory readiness with manufacturing partners to support MP (line layout, automation, capacity, CapEx) * Work with Product Cost Engineers to track and drive product cost targets through MP About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
    $130k-182k yearly est. 6d ago
  • Program Manger, Product Data Operations: MSL Operations

    Meta Platforms, Inc. 4.8company rating

    San Francisco, CA jobs

    Meta is seeking a highly experienced and strategic Program Manager to join the Product Data Operations (PDO) team. PDO delivers the data and insights that power machine learning and AI at the core of all Meta products. As a Program Manager, you will play a critical leadership role in driving the success of GenAI programs, providing strategic direction, operational prowess, and cross-functional collaboration. You will leverage your expertise in managing large-scale annotation operations and workforce management to ensure the successful execution of complex, high-impact initiatives. This is a unique opportunity to shape the future of AI at Meta by leading cutting-edge programs and scaling global data operations. Minimum Qualifications * 10+ years of program or project management experience, with a proven track record of delivering complex, large-scale programs in fast-paced environments * Demonstrated experience working at an annotation vendor or managing large-scale data annotation operations, including workforce management of distributed teams * Prioritize, drive key initiatives forward, and manage multiple cross-functional stakeholders with urgency and accountability * Exceptional critical thinking, analytical, and problem-solving skills * Navigate ambiguity and lead teams through change * Bachelor's degree Preferred Qualifications * Experience in consulting, product strategy, or building and scaling operations from 0 to 1 to 100 * Demonstrated success in delivering large-scale programs on time and within budget * Advanced proficiency with SQL and/or Excel/Google Sheets for data analysis and reporting * Experience in AI, machine learning, or related technical fields Responsibilities * Provide strategic leadership and oversight for the planning, execution, and delivery of MSL programs, including initiating and scaling 0-to-1 efforts * Drive alignment of program objectives with organizational goals by collaborating with MSL research, engineering, and product teams * Oversee large-scale data annotation operations, including managing relationships with onshore and offshore annotation vendors and leading a distributed workforce * Develop, implement, and continuously improve annotation project guidelines, ensuring alignment with product and research requirements * Proactively identify program risks, develop mitigation strategies, and communicate updates and rationale to stakeholders at all levels * Establish and monitor key performance indicators (KPIs) to ensure program success, quality, and efficiency * Report program progress, insights, and recommendations to internal and external stakeholders, including executive leadership * Foster a environment of continuous improvement, and innovation within the team and across vendor partners About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
    $131k-182k yearly est. 4d ago
  • Principal, AI Strategy & Operations Program Manager

    Microsoft Corporation 4.8company rating

    Mountain View, CA jobs

    Microsoft AI's (MAI) mission is to use AI responsibly to make everyone more informed, capable, and supported. MAI is responsible for Microsoft's consumer propositions including Copilot, Bing, MSN, Microsoft Advertising, and Edge, and also develops proprietary foundational AI models through the MAI Superintelligence Team. MAI works closely with teams across Microsoft and across the full AI stack to deliver on Microsoft's AI ambitions. We are expanding the Business and Strategy team, within the Office of the CEO of MAI, to run decision cadence and operations for MAI's model development, align cross functional execution, and deliver leadership ready strategic insights. The candidate should have a proven track record and strong skills in strategy, business operations, and internal stakeholder management. They should be comfortable running reviews and driving accountability, as well as synthesizing market and competitive intelligence into clear recommendations. They should also be passionate and knowledgeable about AI models and recent breakthroughs and have a strong understanding of the pipeline of training LLMs at a high level. As a Principal, AI Strategy and Operations Program Manager, you will serve as a high leverage, important contributor to the broader strategic and operational needs of MAI. This role includes organizing high impact decision forums, coordinating cross functional execution of model development programs, and translating insights into recommendation memos for leadership, while helping to shape MAI's overarching strategy and align resources and governance across teams. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Starting January 26, 2026, MAI employees are expected to work from a designated Microsoft office at least four days a week if they live within 50 miles (U.S.) or 25 miles (non-U.S., country-specific) of that location. This expectation is subject to local law and may vary by jurisdiction. **Responsibilities** + Gather competitive and market intelligence on other AI labs and approaches, synthesize insights into succinct briefs, and translate them into recommendation memos for leadership. + Drive decision cadence and governance organizing and facilitating high‑impact forums (e.g., model strategy reviews, councils, and executive decision reviews), and ensuring follow‑through and accountability,Ensure high‑quality decision materials by curating pre‑reads, pressure‑testing narratives, and managing stakeholder feedback loops so presentations and artifacts are evidence‑based, crisp, and board‑ready. + Coordinate cross‑functional execution of key priorities, partnering with teams to remove blockers, escalate risks, and keep initiatives on schedule. + Build and steward relationships across internal teams and external partners, representing MAI's model development priorities in cross‑Microsoft forums and helping align strategy, resources, and governance. + Embody our Culture and Values (******************************************** . **Qualifications** **Required Qualifications: ** + Master's Degree in Business Administration or related field AND 3+ years consulting, investment banking, and/or program management experience + OR Bachelor's Degree in Business, Finance, Economics, Liberal Arts, Computer Science, or related field AND 4+ years consulting, investment banking, and/or program management experience + OR equivalent experience. **Preferred Qualifications: ** + Master's Degree in Business Administration or related field AND 6+ years consulting, investment banking, and/or program management experience + OR Bachelor's Degree in Business, Finance, Economics, Liberal Arts, Computer Science, or related field AND 8+ years consulting, investment banking, and/or program management experience + OR equivalent experience. + 5+ year(s) experience working in investment banking or a consultancy firm in the capacity of an Associate, Analyst, Consultant or equivalent, or otherwise as a Program Manager. + 3+ years' experience in Strategy, Management Consulting, and/or Finance. Business Strategy IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Business Strategy IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (**************************************************************
    $165.6k-272.3k yearly 14d ago
  • Principal, AI Strategy & Operations Program Manager

    Microsoft Corporation 4.8company rating

    Mountain View, CA jobs

    Microsoft AI's (MAI) mission is to use AI responsibly to make everyone more informed, capable, and supported. MAI is responsible for Microsoft's consumer propositions including Copilot, Bing, MSN, Microsoft Advertising, and Edge, and also develops proprietary foundational AI models through the MAI Superintelligence Team. MAI works closely with teams across Microsoft and across the full AI stack to deliver on Microsoft's AI ambitions. We are expanding the Business and Strategy team, within the Office of the CEO of MAI, to run decision cadence and operations for MAI's model development, align cross functional execution, and deliver leadership ready strategic insights. The candidate should have a proven track record and strong skills in strategy, business operations, and internal stakeholder management. They should be comfortable running reviews and driving accountability, as well as synthesizing market and competitive intelligence into clear recommendations. They should also be passionate and knowledgeable about AI models and recent breakthroughs and have a strong understanding of the pipeline of training LLMs at a high level. As a Principal, AI Strategy and Operations Program Manager, you will serve as a high leverage, important contributor to the broader strategic and operational needs of MAI. This role includes organizing high impact decision forums, coordinating cross functional execution of model development programs, and translating insights into recommendation memos for leadership, while helping to shape MAI's overarching strategy and align resources and governance across teams. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Starting January 26, 2026, MAI employees are expected to work from a designated Microsoft office at least four days a week if they live within 50 miles (U.S.) or 25 miles (non-U.S., country-specific) of that location. This expectation is subject to local law and may vary by jurisdiction. Responsibilities * Gather competitive and market intelligence on other AI labs and approaches, synthesize insights into succinct briefs, and translate them into recommendation memos for leadership. * Drive decision cadence and governance organizing and facilitating high‑impact forums (e.g., model strategy reviews, councils, and executive decision reviews), and ensuring follow‑through and accountability, Ensure high‑quality decision materials by curating pre‑reads, pressure‑testing narratives, and managing stakeholder feedback loops so presentations and artifacts are evidence‑based, crisp, and board‑ready. * Coordinate cross‑functional execution of key priorities, partnering with teams to remove blockers, escalate risks, and keep initiatives on schedule. * Build and steward relationships across internal teams and external partners, representing MAI's model development priorities in cross‑Microsoft forums and helping align strategy, resources, and governance. * Embody our Culture and Values. Qualifications Required Qualifications: * Master's Degree in Business Administration or related field AND 3+ years consulting, investment banking, and/or program management experience * OR Bachelor's Degree in Business, Finance, Economics, Liberal Arts, Computer Science, or related field AND 4+ years consulting, investment banking, and/or program management experience * OR equivalent experience. Preferred Qualifications: * Master's Degree in Business Administration or related field AND 6+ years consulting, investment banking, and/or program management experience * OR Bachelor's Degree in Business, Finance, Economics, Liberal Arts, Computer Science, or related field AND 8+ years consulting, investment banking, and/or program management experience * OR equivalent experience. * 5+ year(s) experience working in investment banking or a consultancy firm in the capacity of an Associate, Analyst, Consultant or equivalent, or otherwise as a Program Manager. * 3+ years' experience in Strategy, Management Consulting, and/or Finance. Business Strategy IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Business Strategy IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: **************************************************** This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
    $165.6k-272.3k yearly 15d ago
  • Project Manager - Product Data Operations

    Meta Platforms, Inc. 4.8company rating

    Menlo Park, CA jobs

    This is a unique opportunity to work on cutting-edge projects that will shape the future of AI at Meta! Minimum Qualifications * 8+ years of industry experience in a consumer-oriented product environment, consulting, operations, or project management role * Experience prioritizing and ensuring key initiatives move forward, managing multiple cross-functional stakeholders, and working with urgency * Executive presence and effective communications skills * Critical thinking/analytical leadership experience * Proven team player adaptable to a fast-paced environment * Preferred Qualifications * Work experience with Product and Engineering teams * Experience in foundational model development Responsibilities * Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics * Lead strategic, cross-functional initiatives to improve the speed, consistency, and quality of GenAI data delivery * Build frameworks and tools that support horizontal scaling - including intake templates, tracking systems, and process playbooks * Drive alignment on program setup, scope, evaluation design, and success metrics across Cross Functional Partners * Communicate program status, risks, and opportunities to leadership and stakeholders * Support development of scalable measurement practices - making it easier for teams to track quality, throughput, and impact About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
    $123k-158k yearly est. 24d ago
  • Group Manager, Technical Program Management - Facebook & Messenger

    Meta 4.8company rating

    Menlo Park, CA jobs

    The Meta TPM community is pioneering technologies to bring people closer together and our organization shares in the responsibility of doing it at global scale. As a Group Manager of Technical Program Management, you will be responsible for breaking complex initiatives down into prioritized and tangible programs, ensuring consistent flow of information and investment to key stakeholders. You will also be responsible for identifying and managing dependencies across the organization, finding long-term solutions to achieve high quality results for the initiatives. As a subject-matter expert, you will be responsible for driving and helping to scale product usage, seek to understand team dynamics, product ecosystem, and technical landscape while keeping the focus and accountability on delivery to ensure teams are making progress towards goals. You will be leading teams to drive strategy and execution in Facebook product areas, such as Discovery, Foundations, Risk, Trust & Safety, Feed, Performance, Reliability, Capacity & Efficiency as well as product platform areas that have specialized technical expertise, such as machine learning, ranking, APIs, and scaled infrastructure. We are looking for experienced technical leaders who can lead teams in complex, multi-platform development efforts at consumer scale while maintaining clarity of product vision and organizational awareness. **Required Skills:** Group Manager, Technical Program Management - Facebook & Messenger Responsibilities: 1. Build, manage, and set direction for teams as a whole as well as for individual team member success 2. Identify and solve systemic, organizational-wide problems, influence, and build relationships. Partner with Product Management and Engineering to define needs to support strategic planning and execution as well as metrics, program requirements, and scope 3. As a cross-functional partner, lead technical discussions and be a thought leader during product reviews and be responsible for designing and executing process and strategy frameworks that facilitate product-related goal setting, decision making, and business impact 4. Communicate to stakeholders your team's technology requirements, goals, and milestones 5. Integrate your technical knowledge, subject-matter expertise, and understanding of trends to make sound decisions and influence business direction through data-driven analysis 6. Develop and manage end-to-end project plans and ensure on-time delivery 7. Provide hands-on program management during analysis, design, development, testing, implementation, and post-implementation phases 8. Perform risk and change management on projects 9. Influence program/product direction and simplify complexity **Minimum Qualifications:** Minimum Qualifications: 10. B.S. in Computer Science or a related technical discipline, or equivalent experience 11. 12+ years of software industry experience, including systems engineering, hardware engineering, or technical product/program management experience 12. 7+ years of people management experience leading teams to deliver technical programs or products from inception to delivery 13. Experience communicating and representing work to Executive Leadership and framing discussions to gain valuable feedback and experience working with technical management teams to develop systems, solutions, and products 14. Analytical and problem-solving experience with large-scale systems 15. Experience establishing and leading teams through multi-disciplinary relationships, including product management and engineering to drive product impact **Preferred Qualifications:** Preferred Qualifications: 16. Experience with organizational design and building teams for scale **Public Compensation:** $195,000/year to $267,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $195k-267k yearly 24d ago
  • GTC Planning, Head of Channel Enablement Program Management

    Meta 4.8company rating

    Burlingame, CA jobs

    Meta is looking for a Head of Channel Enablement Program Management to support the growth of the Realty Labs business. Reporting to the Director of Go to Channel Planning, this essential role will be responsible for bringing operational and planning process rigor through comprehensive program management to the development & delivery of global Channel Experiences that contribute to driving unit sales velocity across key consumer sales channels. This role will lead a high-performing team responsible for program managing core channel experience initiatives-fixture design, in store & online merchandising, demo technology, and training programs-while also directly owning the operations & program management of key strategic leadership programs that will shape the future of our global channel presence. This people manager role blends strategic thinking, operational rigor, and cross-functional collaboration. You won't be in the weeds of every program, but you'll guide the team that is- and ensure alignment, impact, and global readiness for key Launch and Seasonal Refresh moments. The right candidate will possess demonstrated experience in program management, operational, and drive for results rigor - as well as have the ability to effectively organize, communicate and collaborate across all levels of an organization. This person will bring the right blend of strategy, coordination, and problem-solving - and bring structure to complexity. This person will also thrive in a fast-paced environment, be a self-starter, and have experience managing complex projects/ programs. **Required Skills:** GTC Planning, Head of Channel Enablement Program Management Responsibilities: 1. Team Leadership: Lead team responsible for program managing the development & delivery of global channel experience initiatives including fixture design, merchandising, demo technology, and training for key NPI and seasonal refresh moments. Lead operational and strategic planning, ensuring programs are aligned with business goals and delivered on time and within scope 2. Strategic Initiatives: Own direct program management of high-impact strategic initiatives in partnership with the Channel Experiences leader, acting as a trusted thought partner and planning & execution readiness lead 3. Project Planning Oversight: Create & oversee detailed project plans outlining all tasks, timelines, and dependency requirements at the right altitude. Monitor / track progress against goals and make adjustments as needed. Hold teams accountable. Establish and evolve frameworks, tools, and processes that enable scalable, repeatable, and high-quality delivery of channel experiences worldwide 4. Stakeholder Alignment: Bring the right people together at the right moments to have the right conversations to build robust channel experience strategy & plans in prep for channel sales execution. Develop & provide an objective viewpoint based on an in-depth understanding of the business & desired outcomes 5. Dependency Tracking & Risk Management: Identify critical interdependencies across Global Sales & cross-functional partners to support initiatives. Proactively assess risks and roadblocks and develop mitigation plans to maintain momentum 6. Ensure project quality: Oversee the quality of program management to ensure performance optimization 7. Best Practices: Develop, document, and drive awareness of scalable processes and global best practices. Standardize processes to improve scalability **Minimum Qualifications:** Minimum Qualifications: 8. 10+ years of experience in sales operations, sales management, strategic planning, business operations, consulting, or a related field 9. 2+ years of experience people management, influencing and coaching skills, with experience leading cross-functional teams 10. Experience leading strategy, operations, process improvement, and tactical projects. Experience solving complex business problems (commercial, operational, organizational) and driving projects from strategy to execution 11. Leadership and influencing skills - experience leading/influencing stakeholders at all levels of an organization 12. Experience working cross-functionally with Results and detail oriented, with commercial/business acumen 13. Experience shifting priorities, balancing multiple initiatives at once, and maintaining organization leadership in developing and executing successful plans in an environment of fast growth and ambiguity 14. Demonstrated communication and presentation skills with an emphasis on translating insights and data into actionable recommendations for leaders **Public Compensation:** $152,000/year to $214,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $152k-214k yearly 53d ago
  • Worldwide Reseller Operations Program Manager

    Apple Inc. 4.8company rating

    Operations program manager job at Apple

    Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don't just build products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! The Worldwide Reseller Operations (WW RO) team is the global route-to-market leader for National Retail, Apple Premium Reseller, Telco, Distribution, Enterprise u0026 Education channels. We are responsible for influencing global allocation u0026 New Product Introduction (NPI) strategy by representing the voice of our Resellers in Operations. WW RO also owns the development of global tools and processes needed to ensure our products are in the right places at the right time, supporting sales u0026 our partners globally to achieve Apple's financial goals. WW RO is looking for an experienced and dynamic team member to influence key partners and drive efficient Reseller strategies. This individual will develop a deep understanding of the Reseller landscape to promote positive relationships with partners - from driving the right actions to improve NPI u0026 sustaining business, to devising a program portfolio strategy that scales with the business and the needs of our partners. Develop a deep understanding of how Apple manages partner relationships and the nuances that exist across markets and partners. Leverage data, anecdotal feedback, and strategic context to build a comprehensive story of channel health and partner behavior. Provide timely updates cross-functionally and across levels on Reseller critical metrics, clearly articulating business status, risks, and key actions. Proactively discern opportunities to optimize the Reseller business and drive partner groups to appropriate action. Influence decisions through collaboration, leadership and a customer-focused approach. Partner with a variety of cross-functional teams including Region RO, Supply Demand Management, Readiness, Business Process Re-engineering, Sales u0026 Finance, Marketing. Identify and develop new tools and processes that enable more accurate and efficient ways to assess Reseller channel health, partner behavior, and NPI readiness. Manage global projects to meet business initiatives. Define adoption and engagement strategy, and track success important metrics, critical milestones, and opportunities for scale. Deliver results under tight and visible timelines, driving through ambiguity. Excellent analytical and problem solving capabilities Ability to connect details with broader business context to identify requisite actions Ability to build positive relationships globally and cross-functionally, and to exercise tactful influence in a matrix organization Clear and concise communicator with ability to synthesize information and adapt messaging to various audiences across functions and levels Experience in breaking down ambiguous and complex problems and stitching through cross-functional teams to drive solutions Proficient at coordinating global projects and initiatives independently, partnering with team members to define and manage business process and technology roadmaps in support of long-term strategies MBA with a focus in supply chain or related field Bachelors degree and 7 years of work experience in fields that demand complex quantitative analysis such as supply chain, data analytics, management consulting. Project Management, Inventory Management or Merchandising experience Advanced proficiency in Excel and demonstrated ability using and presenting data to drive business decisions.
    $127k-167k yearly est. 60d+ ago
  • Operations Program Manager - Display

    Apple Inc. 4.8company rating

    Operations program manager job at Apple

    Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just build products - they craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. The Operations Program Manager (OPM) launches products on time, with high quality and maximum customer availability. OPMs are pivotal to the dynamic development and launch of Apple's products. A successful NPI is a leader and facilitator; is dynamic, driven, organized and detail oriented; excels in program/ project management; communicates with ease at all levels; thrives in an ambiguous environment and is adept at facilitating actions and resolving conflicts. Furthermore, we lead within worldwide Operations and collaborate with the core product development team and other functional organizations within Apple. Key Responsibilities: - Leading Original Equipment Manufacturer (OEM) operations team in planning and executing development builds and new product ramps. - Drive ramp readiness with engineering, operations and OEM teams. - Plan capacity and lead factory equipment budget. - Handle component readiness to ensure part availability, quality and cost. - Communicate requirements and schedules to facilitate technical readiness with supply chain teams. - Influence product manufacturability, testability, and supply chain responsiveness in pursuit of low cost and flexibility while stewarding quality. - Leading all communications, upward and downward through the organization; raising key issues and options for resolution with executive teams - Travel 20-25% Results oriented and attention to detail. Strong interpersonal skills and ability to present to management. Technical expertise and prior OEM management experience. Masters degree or MBA are considered a plus. 3+ years of experience in manufacturing, process engineering or product development Bachelor's degree in engineering field.
    $127k-167k yearly est. 60d+ ago
  • Operations Program Manager - SoftGoods

    Apple Inc. 4.8company rating

    Operations program manager job at Apple

    Summary: Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just build products - they craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple's Operations team ensures that Apple's ground breaking designs become industry-leading products, delivered on time and on spec. This high profile, highly respected organization is positioned at the junction of Apple's product teams, the industries that supply core component technologies, and our manufacturing partners who help ensure that products such as iPad, iPhone and Mac can be restocked just as fast as they fly off the shelves. The SoftGoods team brings color and texture to Apple! We work with specialty materials like fabric, adhesives and silicone across a wide range of Apple products - iPhone u0026 iPad accessories, Watch bands, Vision Pro, AirPods Max u0026 more. Operations Program Managers are pivotal to the development and launch of Apple's products. A successful OPM is a natural leader and facilitator; is dynamic, driven, organized and detail oriented; excels in program / project management; communicates with ease at all levels; thrives in an ambiguous environment and is adept at facilitating actions and resolving conflicts. This individual is the team leader within Product Operations and serves as the primary interface to product development and other functions within Apple. Our overall mission is a successful product launch meeting schedule, availability and customer experience goals. Description Responsible for the end-to-end product lifecycle management of all SoftGoods FATP u0026 sub-assemblies within Apple. Lead Apple u0026 Original Equipment Manufacturer (OEM) vendor operations teams in planning and executing development builds u0026 product ramp. Drive comprehensive program management including ops schedules, manufacturing cost inputs, budget management, and consolidated executive briefings Coordinate u0026 track readiness/risks across all ramp requirements: Equipment, Materials, Facilities u0026 Resources Lead operations communications, upward and downward through organization; escalate issues and present mitigation/solutions to cross-functional executive teams with precision and clarity. Influence product manufacturability, testability, and supply chain responsiveness in pursuit of low cost and maximum flexibility while maintaining superior product quality expected of Apple. Communicate system requirements and schedules to facilitate technical readiness with cross-functional teams. Deliver operational excellence through resilient supply planning and execution. Bridge capacity plans to factory execution, manage production allocation, and mitigate risks to ensure supply meets business needs. Key Qualifications 5+ years experience in NPI Operations Management, Supply Chain or Product/Program Management. Results driven and detail oriented project / program leadership experience required. Proven ability to drive solutions across multiple cross-functional teams and through the supply chain, exercising sound judgment and influencing without direct authority Strong written and verbal communication skills. Ability to consolidate detailed data into concise executive messages. Ability to travel up to 20% Technical expertise combined with in-factory experience a plus Engineering or technical degree preferred. MBA a plus. Technical expertise combined with in-factory experience a plus Engineering or technical degree preferred. MBA a plus. Key Qualifications: 5+ years experience in NPI Operations Management, Supply Chain or Product/Program Management. Results driven and detail oriented project / program leadership experience required. Proven ability to drive solutions across multiple cross-functional teams and through the supply chain, exercising sound judgment and influencing without direct authority Strong written and verbal communication skills. Ability to consolidate detailed data into concise executive messages. Ability to travel up to 20%
    $127k-167k yearly est. 8d ago
  • Program Manager, Marcom Operations

    Apple Inc. 4.8company rating

    Operations program manager job at Apple

    Marcom is the creatively-led global team that oversees Apple's consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias and platforms. Every day, hundreds of millions of Apple customers around the world interact with our products. We drive the strategy and creative work that provide both new and existing customers with simple, engaging and inspiring marketing experiences. Marcom's International offices contribute to Apple's global launch moments, ensure our brand and strategic platforms thrive and address local opportunities for the business grounded in insight through locally-led original creative work. The Program Management team within Marcom's Global Operations organization is focused on empowering these in-Geo teams to deliver high-quality original creative work through efficient planning, workflow and organizational programs. The Program Manager helps connect Marcom's global vision with locally-relevant creative work from international Geo teams by developing and leading programs focused on optimizing Geo-originated initiatives. Areas of focus include annual and quarterly planning, workflow and process assessment, optimization and capabilities expansion. Certification in program management or related field. Experience in Strategic Program Management or similar environment with understanding of project management methodologies and industry-standard processes. Ability to drive process improvements and deliver sustainable, flexible systems that can evolve over time. Persistent and creative in solving problems and overcoming roadblocks with a self-starter and action-oriented approach. Passion for working with Global teams. Bachelor's degree. At least 10 years experience in program and/or operations management in a global marketing organization or creative agency. Exceptional communication and presentation skills, both written and verbal. Experience initiating and leading organizational process and workflow programs. History of engaging with and influencing senior-level stakeholders. Experience driving initiatives within matrixed organization.
    $124k-164k yearly est. 23d ago
  • New Product Introduction Operations Program Manager (NPI-OPM)

    Apple Inc. 4.8company rating

    Operations program manager job at Apple

    We are seeking a highly capable and dynamic New Product Introduction Operations Program Manager (NPI-OPM) to lead cross-functional teams in delivering world-class Beats products with precision timing, superior quality, and maximum customer availability. As a pivotal contributor to the fast-paced development and launch of Beats hardware, the NPI-OPM facilitates program execution, drives alignment, resolves conflicts, and ensures operational excellence across all phases of the product lifecycle. The ideal candidate thrives in ambiguity, is exceptionally organized, relentlessly detail-oriented, and an exceptional communicator at all levels of the organization. This role serves as the crucial interface to the core product development team and multiple Apple functions-including engineering, product design, marketing, planning, materials, and Global Supply Management. Overall mission is a successful product launch defined by meeting stated schedule, availability and customer experience goals. Lead the OEM operations team through development builds, pilot phases, and new product ramps Work closely with internal and external US and Asia-based teams to manage schedule, capacity, material availability, quality issues, and product updates. Drive component and Capex readiness by ensuring part availability, quality compliance, cost alignment, and supplier readiness Communicate requirements and schedules to facilitate technical readiness with supply chain teams. Influence product manufacturability, testability, and supply chain responsiveness in pursuit of low cost and flexibility while stewarding quality Leading all communications, upward and downward through the organization; raising key issues and options for resolution with executive teams. Ensure all operational milestones are met on time, leading the organization toward a smooth and successful product launch This role will also support and lead the overall guardianship of Apple's capital equipments deployed on-site. Review and approve capital equipment spend by CM Drive CM teams - for capital equipment transfers across sites, maintain high traceability and usability of Apple's assets - to execute efficiency in equipment repair process to minimize downtime Experience working with engineering teams and managing OEM communication a plus MBA a plus 5+ years of working experience in manufacturing / operations or engineering related environment. Clear, consistent communication skills Strong interpersonal skills and ability to present to management Proven results-driven and action-oriented track record Self-motivated, enthusiastic, and capable of leading multiple complex workstreams Organized and detail oriented while leading several work streams Ability to travel domestically and internationally (30-35%) BS degree required
    $124k-164k yearly est. 5d ago
  • Senior Loyalty Business Programs Manager

    Expedia 4.7company rating

    San Jose, CA jobs

    * United States - California - San Jose * Marketing * Full-Time Regular * 11/25/2025 * ID # R-99790-1 * * * * Already Applied? View Your Account Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Senior Loyalty Business Programs Manager We create and deliver an aligned, dedicated marketing strategy to fuel each Expedia Group brand's success. Since our travelers interact with us through our brands, we have a brand focus in our marketing, while leveraging the scale and efficiency we've built in functional expertise. Are you excited by the opportunity to take our business to the next level, delivering value, unforgettable travel experiences, and unlocking new business opportunities? Do you have a passion for the traveller and our partners, and a curiosity for what makes them tick? At Expedia Group, we aim to be the most rewarding place to book travel. Our loyalty members are the center of our business, driving revenue and satisfaction, and make up the majority of our overall travelers' revenue to EG. The Senior Loyalty Business Programs Manager will be responsible for driving business processes and operational standards for key business programs. This role requires a forward-thinking and proactive leader who can support setting up the operational rhythm of the business and processes on key business programs and workstreams. This individual will collaborate on performance shares and documentation to drive and efficiently support the operations of a high-performing team distributed across multiple geographies and functional domains. This role regularly interfaces with executive (SVP+) leadership and serves as a key integrator across many cross-functional leaders and teams across Marketing, Customer Service, Finance, Legal, Accounting, Product and Technology, and our Brands and has the important remit to communicate and evangelize best practices across all levels and functions. In this role, you will: Business Programs Operations & Management * Builds and evangelize standard operating processes, communication streams, and workflows to best manage, run, and improve business processes within team projects * Utilizes thorough understanding of current business processes and challenges to recommend and match solutions to meet unique business needs and achieve objectives * Resolves challenges, propose best practices and resolution options across a number of business programs and needs * Identifies strategic issues and raises questions to help colleagues explore and understand their wider business challenges * Integrates timelines and milestones across projects, identifying areas of synergy or dependency * Evaluates the progress of business programs and makes adjustments (e.g., to task order or timeline) to keep the project on track * Captures lessons learned on previous projects and applies best approaches and solutions to problems based on proven use cases * Leads proactive identification and mitigation of issues and risks; leverages experience to anticipate risks in advance of impacts Executive & Stakeholder Influence & Coordination * Understands leadership overarching strategies and objectives to guide proper prioritization and guidance * Uses influence with internal and external stakeholders to foster positive outcomes and become a trusted advisor * Maintains trusted relationship with business partners to foster potential cross-team collaboration opportunities * Anticipates and recognizes bottlenecks in work processes between teams and makes suggestions for ongoing improvement * Coordinates and liaises with planning stakeholders across Travel Engagement and Loyalty, Marketing, and Product to plug into and contribute loyalty results and narratives into monthly and quarterly ceremonies Performance Storytelling * Devises new methods and procedures for using data to drive storytelling narratives; performs complex data analyses and presents findings on the underlying principles, reasons or facts * Uses data and analytics to independently solve ambiguous problems and understand core drivers to explain outcomes * Identifies key measurements for determining success and effectiveness of programs * Devises methods and procedures for analyzing insights; analyzes customer/stakeholder satisfaction and efficiency and effectiveness of programs to provide recommendations for future considerations * Designs differentiated communications (content focus, style, presentation, etc.) for various internal and external audiences based on an understanding of their differing levels of familiarity with technical language * Uses written and verbal communication skills effectively to confidently convey business concepts to senior management audiences Experience and Qualifications: * 10+ years experience with Bachelor's degree preferred * Experience managing and leading large scale programs and delivering exceptional outcomes involving large cross-functional teams * Deep understanding of the customer and cross-functional partner audience to validate the communication plan and strategies * Strong analytical skills with the ability to interpret complex data and drive decisions that enhance customer experience and program performance * Ability to develop and maintain strong relationships across EG teams, collaborating effectively with marketing, Product & Technology, analytics, and customer support teams * Ability to influence and drive mindsets at all levels of the organization, through effective executive-level communication approaches, leveraging appropriate strategic frameworks * Ability to work in a fast-paced environment, handling multiple projects simultaneously while remaining highly organized, detail-oriented, and adaptable * Functional resilience, agility, and adaptability as business priorities and strategies evolve Other Experiences/qualifications: * Expertise in Microsoft Excel and Powerpoint * Expertise in digital-centric collaboration tools and communication tools * Ability to leverage AI approaches to streamline and deliver work * Strong Tableau and analytics knowledge The total cash range for this position in Seattle is $155,000.00 to $217,000.00. Employees in this role have the potential to increase their pay up to $248,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Jose is $166,000.00 to $232,500.00. Employees in this role have the potential to increase their pay up to $265,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain ********************. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
    $155k-217k yearly Auto-Apply 18d ago
  • Global Field Merchandising Program Manager

    Meta 4.8company rating

    Burlingame, CA jobs

    Meta Reality Labs is looking for a Global Field Merchandising Manager based in one of our North America offices, reporting to the Global Visual Merchandising lead in the US. This person will be responsible for partnering across regions on building scalable reporting solutions and aggregating compliance figures as well as providing global guidance on metrics and survey captures. This role plays an instrumental part in contributing to the Reality Labs vision for our global customers to find, learn and experience Reality Labs products through physical retail. including compliance reporting and data aggregation.The primary role of the Global Field Merchandising Manager is to ensure that have the capacity to aggregate reporting from all regions, simplify and standardize on survey question logic globally and drive process development for the physical and field merchandising orgs to continuously optimize ways of working.. The role is execution oriented and is focused on planning, managing, and executing large programs and projects across our global partners. The Global Field Merchandising Manager will work collaboratively across partner enablement, sales, analytics, data science and operations. **Required Skills:** Global Field Merchandising Program Manager Responsibilities: 1. Manage Global Field Merchandising budget which includes partnering on RFPs with regional teams and vendors and evaluating ongoing capabilities 2. Own global compliance aggregation and dissemination - this involves partnering with Operations, Data Engineering and Regional Field Merchandising teams on reporting, data pipelines and automation / visualization 3. Partner with Operations on global store list and retail display tracking mechanisms 4. Act as liaison between regional field and physical merchandising teams, understanding the work flows and schedules and helping facilitate global field inputs into various Go-to-Market schedules 5. Own the global consolidation of installation and maintenance survey questions, taking inputs from physical and field merch teams to ensure consistency and thorough capturing of all data requirements 6. Partner with physical and field merchandising teams on global display feedback to ensure closed loop communication on optimizations / areas of improvement based on compliance reporting in each region 7. Drive global and regional consistency for display inventory logic including establishing consistent processes and nomenclature and capturing ability to provide reporting and visibility on parts run rates globally 8. Continuously review feature builds for data reporting with Ops team 9. Review instructions and execution for multiple projects simultaneously with a keen eye for detail 10. Aggregate installation schedules globally to drive consistency and visibility with leadership on major program rollouts **Minimum Qualifications:** Minimum Qualifications: 11. 5+ years experience on the brand side of retail in-store merchandising or the vendor side of retail in-store merchandising or related experience 12. Understanding of field merchandising surveys (installation / maintenance) and creating standardization across programs 13. Experience sharing program/project updates across broad teams and organizations 14. Experience managing relationships with cross-functional stakeholders and external vendors 15. Experience finding the root cause of issues or gathering the necessary cross-functional members to find that cause or solution to an issue 16. Experience with data visualization tools such as PowerBI or Tableau **Preferred Qualifications:** Preferred Qualifications: 17. Experience managing consumer electronics merchandising initiatives 18. Experience maintaining budgets and fiscal responsibility 19. Experience with Microsoft and Google full suite of services 20. Experience managing large data sets and database & data pipeline management **Public Compensation:** $142,000/year to $202,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $142k-202k yearly 37d ago
  • Biz Ops & Culture Program Manager

    eBay 4.6company rating

    San Jose, CA jobs

    At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. Business Operations Manager Job Description As the Business Operations & Culture Program Manager for the Chief of Staff office responsible for Search, Recommendations, and Services Engineering, you will assist in optimizing team success by operating programs across budgeting, staffing, execution, planning, and employee engagement. Additionally, you will coordinate activities to encourage team interaction. The role will work across teams to execute on organizational success. What you will accomplish: Support tracking and reporting of staffing levels, headcount targets, and hiring against target. Maintain accurate data and coordinate with hiring managers, finance, HR on recruiting forecasts and approvals. Handle day-to-day expenses against budget across teams. Work cross functionally to facilitate resource and product planning exercises as crafted by the global planning team. Implement team organization programming including all-hands, educational events, culture, and team recognition including offsite logistics. Work with the Design and Communication teams to build content and demos for executive-level and external presentations. Capture and summarize feedback on team engagement activities and assist with the rollout of initiatives that improve team efficiency. Coordinate planning and reporting activities, maintaining calendars, documentation, and progress updates for ongoing initiatives. Identify and implement process improvements that increase operational efficiency and help the team deliver results more optimally. What you will bring: 5+ years of work experience preferred. Prior experience in finance, marketing, or operations working with data and analytics. Track record of managing process and organization to teams spanning data, reports to event management. BS/BA degree required. Proven experience in commerce/ retail, consumer goods or internet services a plus The base pay range for this position is expected in the range below: $104,400 - $139,400 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at ***************. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
    $104.4k-139.4k yearly Auto-Apply 31d ago

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