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Become An Appliance Sales Associate

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Working As An Appliance Sales Associate

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $48,000

    Average Salary

What Does An Appliance Sales Associate Do

Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and cars, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.

Duties

Retail sales workers typically do the following:

  • Greet customers and offer them assistance
  • Recommend merchandise based on customers’ wants and needs
  • Explain the use and benefit of merchandise to customers
  • Answer customers’ questions
  • Show how merchandise works, if applicable
  • Add up customers’ total purchases and accept payment
  • Inform customers about current sales, promotions, and policies about payments and exchanges

The following are examples of types of retail sales workers:

Retail salespersons work in stores where they sell goods, such as books, cars, clothing, cosmetics, electronics, furniture, lumber, plants, shoes, and many other types of merchandise.

In addition to helping customers find and select items to buy, many retail salespersons process the payment for the sale, which typically involves operating cash registers.

After taking payment for the purchases, retail salespersons may bag or package the purchases.

Depending on the hours they work, retail salespersons may have to open or close cash registers. This includes counting the money in the register and separating charge slips, coupons, and exchange vouchers. They may also make deposits at a cash office.

For information about other workers who receive and disburse money, see the profile on cashiers.

In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays.

For some retail sales jobs, particularly those involving expensive and complex items, retail sales workers need special knowledge or skills. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties.

In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts—procedures that may include notifying security guards or calling police.

Parts salespersons sell spare and replacement parts and equipment, especially car parts. Most work in either automotive parts stores or automobile dealerships. They take customers’ orders, inform customers of part availability and price, and take inventory.

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How To Become An Appliance Sales Associate

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Appliance Sales Associate Career Paths

Appliance Sales Associate
Security Officer Service Representative Accountant
Accountant And Office Manager
6 Yearsyrs
Specialist Program Manager Marketing Manager
Brand Marketing Manager
6 Yearsyrs
Appliance Sales Specialist Department Supervisor Operations Manager
Business Development Manager
9 Yearsyrs
Sales Leader Co-Manager General Manager
Business Owner
6 Yearsyrs
Sales Consultant Sales Manager
Director Of Sales
10 Yearsyrs
Appliance Sales Specialist Sales Manager
General Manager
6 Yearsyrs
Sales Leader Account Executive Sales Manager
General Sales Manager
8 Yearsyrs
Specialist Phlebotomist Laboratory Technician
Laboratory Manager
5 Yearsyrs
Personal Banker Assistant Vice President Vice President
Partner
6 Yearsyrs
Delivery Driver Field Service Technician Project Engineer
Quality Control Manager
7 Yearsyrs
Sales Manager Regional Sales Manager
Regional Sales Director
11 Yearsyrs
Security Officer Account Manager Account Executive
Relationship Manager
6 Yearsyrs
Sales Person General Manager Account Executive
Sales Manager
5 Yearsyrs
Account Manager Account Executive
Sales/Marketing
5 Yearsyrs
Sales Person Security Officer Technician
Service Manager
6 Yearsyrs
Delivery Driver Sales Consultant Design Consultant
Showroom Manager
5 Yearsyrs
Account Manager Operations Manager
Site Manager
7 Yearsyrs
Sales Consultant Senior Sales Representative Account Executive
Territory Manager
7 Yearsyrs
Sales Manager Account Manager Account Executive
Territory Sales Manager
7 Yearsyrs
Personal Banker Business Relationship Manager National Account Manager
Vice President Of National Accounts
12 Yearsyrs
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Do you work as an Appliance Sales Associate?

Help others decide if this is a good career for them

Average Length of Employment
Sales Assistant 2.1 years
Sales Person 2.1 years
Sales Clerk 2.0 years
Sales Expert 1.9 years
Sales Associate 1.6 years
Sales Assoc 1.6 years
Top Careers Before Appliance Sales Associate
Cashier 13.5%
Manager 4.4%
Internship 4.0%
Associate 3.5%
Supervisor 2.2%
Top Careers After Appliance Sales Associate
Cashier 7.1%
Manager 4.9%
Internship 3.7%
Associate 3.4%
Teller 2.8%
Teacher 2.5%

Do you work as an Appliance Sales Associate?

Appliance Sales Associate Demographics

Gender

Male

63.5%

Female

35.1%

Unknown

1.4%
Ethnicity

White

62.3%

Hispanic or Latino

16.0%

Black or African American

10.5%

Asian

7.3%

Unknown

4.0%
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Foreign Languages Spoken

Spanish

69.7%

Korean

6.1%

Arabic

6.1%

Swahili

3.0%

German

3.0%

Albanian

3.0%

Somali

3.0%

Japanese

3.0%

Greek

3.0%
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Appliance Sales Associate Education

Schools

University of Phoenix

13.2%

Ball State University

6.6%

Henry Ford College

5.3%

Pennsylvania State University

5.3%

University of Southern Mississippi

5.3%

University of Iowa

5.3%

Portland State University

5.3%

Kaplan University

5.3%

University of Arizona

5.3%

University of Wisconsin - Eau Claire

3.9%

University of Illinois at Chicago

3.9%

California State University - Fullerton

3.9%

Arizona State University

3.9%

University of Northern Iowa

3.9%

Ohio State University

3.9%

Northern Arizona University

3.9%

University of Wisconsin - Milwaukee

3.9%

University of Missouri - Columbia

3.9%

University of South Alabama

3.9%

University of Oregon

3.9%
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Majors

Business

29.6%

Psychology

6.8%

Accounting

6.2%

Criminal Justice

5.9%

Marketing

4.9%

Computer Science

4.6%

Education

4.6%

Management

4.2%

History

3.9%

Nursing

3.6%

General Studies

2.9%

Biology

2.9%

Electrical Engineering

2.6%

Liberal Arts

2.6%

Computer Networking

2.6%

Communication

2.6%

Political Science

2.6%

Graphic Design

2.6%

Finance

2.3%

Automotive Technology

2.0%
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Degrees

Bachelors

40.2%

Other

31.9%

Associate

15.9%

Masters

5.9%

Certificate

3.3%

Diploma

1.5%

Doctorate

0.7%

License

0.6%
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How Would You Rate The Salary Of an Appliance Sales Associate?

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Top Skills for An Appliance Sales Associate

  1. Customer Service
  2. Drywall Repair
  3. Sales Floor
You can check out examples of real life uses of top skills on resumes here:
  • Provided excellent customer service for repeated customer satisfaction.
  • Trained new employees on products and sales floor knowledge in order to make the workplace a more enjoyable place to work.
  • Moved to appliances and helped customers purchase major appliances, scheduling delivery dates and answering any questions regarding home appliances
  • Shared product knowledge with customers while making personal recommendations based on their individual needs.
  • Communicated with vendors regarding back order availability, future inventory, and special orders.

What is it like to work as an Appliance Sales Associate

5.0

What was your job title?

Appliance Sales Associate.. Show More

What do you like the most about working as Appliance Sales Associate?

The pay, the competition, the opportunity to relate to all kinds of people, the euphoria of a great day when you were “on top of it,” the instant feedback of whether you’re doing great or not (your sales for that day!)... Show More

What do you NOT like?

You need to get enough sleep every night—you can’t cheat yourself—because you won’t feel like enjoying yourself if you’re fatigued and you’ll just be spinning your wheels—not a job you can snooze through—you’ve got to give this one your all... Show More

How Would You Rate Working As an Appliance Sales Associate?

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