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Become An Appliance Sales Associate

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Working As An Appliance Sales Associate

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $83,158

    Average Salary

Example Of What An Appliance Sales Associate does

  • Set up models, be knowledgeable of our products, meet sales quotas, handle money, price adjustments.
  • Required to have in depth product knowledge in order to service and sell to customers
  • Entered all sale orders and monitored them through the delivery or pickup process.
  • Promote home depot credit cards.
  • Gained a broad knowledge of appliance/ electronicsproduct thanks to the excellent training required by HHGregg.
  • Achieved monthly sales goals within department.
  • Sell household appliances * Track customer orders
  • Operated multiple-line telecom systems, IBM-based POS systems, and credit/debit machines.
  • Scheduled delivery and pick-up of new and used merchandise with the warehouse teams.
  • Bed, Furniture, Television, Computer and Appliance sales
  • Trouble shoot customer issues to assist in resolution.
  • Design Kitchens and Baths using 20/20 CAD Process customer layouts to send to Atlanta Design Team.
  • Take and submit credit card applications.
  • Managed inventory between the sales floor and the loading zone.
  • Stayed abreast of all technology and product information.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Prepare and monitor all sales orders through pickup and delivery processes.
  • Assisted customers with special orders and projects that required installation.
  • Provide customer assistance with appliance related purchases by answering questions and offering advice.
  • Responded to customer questions and requests in a prompt and efficient manner.

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How To Become An Appliance Sales Associate

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Appliance Sales Associate jobs

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Top Skills for An Appliance Sales Associate

CustomerServiceSkillsDeliveryApplianceSalesDepthProductKnowledgeMonthlySalesGoalsSalesFloorKitchenCustomerAssistanceApplianceDepartmentCustomerSatisfactionDepotSpecialOrdersElectronicsMajorAppliancesCustomerIssuesProductInformationPOSSalesOrdersSalesQuotaCustomerQuestions

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Top Appliance Sales Associate Skills

  1. Customer Service Skills
  2. Delivery
  3. Appliance Sales
You can check out examples of real life uses of top skills on resumes here:
  • Provide friendly and excellent customer service, resulting in a Homer Award for customer service skills.
  • Assist customers on a daily basis with major appliance purchases including delivery, installation, protection agreements, and repair questions.
  • Assisted appliance sales team achieve top five numbers in region.
  • Provided customer service and in depth product knowledge on a wide range of products, across several departments.
  • Perform weekly inventory and price audits.Accomplishments:* Met and exceeded monthly sales goals on a regular basis.

Top Appliance Sales Associate Employers

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