Appliance Sales Specialist

Top Appliance Sales Specialist Skills

Below we've compiled a list of the most important skills for an Appliance Sales Specialist. We ranked the top skills based on the percentage of Appliance Sales Specialist resumes they appeared on. For example, 28.1% of Appliance Sales Specialist resumes contained Customer Service as a skill. Let's find out what skills an Appliance Sales Specialist actually needs in order to be successful in the workplace.

The six most common skills found on Appliance Sales Specialist resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Appliance Sales Specialist jobs:
  • Worked with delivery and merchandise personnel to ensure customer service is satisfactory.
  • Engage customers in a way to where they will come back for more knowledge and help due to exceptional customer service.
  • Provided excellent customer service by completing special orders to be shipped directly to customers, and working with vendors wherever necessary.
  • Provided customer service over the telephone and assisted customers with special orders and install sales.
  • Supervised and trained up-front cashiers, ensured timely customer service and continuous cash flow.
  • Resolved any customer service issues by scheduling repairs, ordering parts, and installations.
  • Received 14 Homer Awards for excellent customer service In-Focus Safety and Loss Prevention Team Captain
  • Learned effective customer focus skills and maintained a high standard for customer service.
  • Provided customer service by demonstrating appliances and meeting the needs of the customer.
  • Trained new employees on company customer service policies and service level standards.
  • Drive revenue growth by using selling and customer service skills and abilities.
  • Provide top of the line customer service and sales abilities.
  • Created new processes and systems for increasing customer service satisfaction.
  • Received numerous awards for excellent customer service and sales.
  • Assist customers with appliances purchases and provide customer service
  • Provide courteous, pleasant customer service.
  • Power equipment certified * My Store was number one in customer service in 2012 for the region.
  • Offer a good and satisfactory customer service .
  • Provided excellent customer service and ordering of requested products Performed sales associate duties Service Award Employee of the 3rd Quarter, 2008
  • Understand needs of the customer Provide excellent customer service Ensure quality from pre-qualifying to delivery Maintain showroom and aisles

Show More

2. Delivery Dates

high Demand
Here's how Delivery Dates is used in Appliance Sales Specialist jobs:
  • Organized delivery dates for appliances in timely fashion to increase customer satisfaction.
  • Quote prices, credit terms, warranties, and delivery dates for customers.
  • Estimated or quoted prices, credit terms, warranties and delivery dates.
  • Keep in contact with customer/vendor for refund information and delivery dates.
  • Follow up with customers and vendors to confirm delivery dates
  • Coordinated delivery dates to fit customers availability, worked with delivery team to ensure timely, problem free delivery of product.

Show More

3. Sales Goals

high Demand
Here's how Sales Goals is used in Appliance Sales Specialist jobs:
  • Maintained/organized appointed store areas, ensured customer satisfaction, achieved sales goals
  • Accomplished sales goals.received several accommodation letters for jobs well performed.
  • Sustained a standard of meeting or exceeding sales goals by generating leads and insuring customer satisfaction on a constant basis.
  • Meet sales goals through aggressive customer service and by establishing a base of repeat customers through direct contacts and outreach.
  • Contributed to the goal of exceptional service through daily customer interaction in supporting the company's sales goals.
  • Worked directly with management, department heads, as well as contractors to achieve various sales goals.
  • Provide excellent customer service as well as maintain sales goals monthly.
  • Followed strict company guidelines as well as competitive sales goals.
  • Achieved all set sales goals while providing outstanding customer service.
  • Maintain current customer base to meet specific sales goals.
  • Meet weekly sales goals and protection agreement quotes.
  • Managed sales goals both personal and departmental.
  • Exceeded in sales goals and growth.
  • Meet and exceed sales goals.
  • Developed highly empathetic client relationships and earned reputation for exceeding customer satisfaction and sales goals.
  • Worked as a part of a diverse team and exceeded productivity sales goals Used attention to detail to surpass customer expectations
  • Meet monthly and weekly sales goals Exceed daily sales such as selling over $10,000 in a single day.
  • Earned top sales honors for 3 of 5 quarters and had highest hourly sales goals for my store.
  • Awarded Employee of the Month for exceeding sales goals Awarded bonuses for exceeding sales goals
  • Required Skills: o Knowledge of company products and sales goals and objectives.

Show More

4. Product Knowledge

high Demand
Here's how Product Knowledge is used in Appliance Sales Specialist jobs:
  • Developed effective customer service skills by utilizing product knowledge and assisted customers with the purchase of appropriate appliances.
  • Developed product knowledge in all departments to effectively provide a personalized solution to customer problems.
  • Helped consumers make informed decisions by using acquired product knowledge and customer oriented questions.
  • Shared product knowledge with customers while making personal recommendations.
  • Gained experience in product knowledge utilizing training resource.
  • Convey product knowledge and specifications.
  • Worked to increase cross sales, and product knowledge of 10+ sales specialists Skills Used Sales, closing, customer service
  • Trained immediate department associates on product knowledge and benefits of appliance sales as well as cross training with other departments.
  • Direct supervision, education, and training of employees of product knowledge, sales techniques, and customer satisfaction.
  • Earned quick promotion within 1 year of employment due to diligent application of sales techniques and product knowledge.
  • Aided customers to make an informed decision based on their needs and wants with the best product knowledge.
  • Trained and tested on new models in order to stay up-to-date with product knowledge.
  • Maintain up to date product knowledge of a wide variety of household appliances.
  • Help customers make an informed decision with the best product knowledge.
  • Attend training classes to develop product knowledge and sales techniques.
  • Drive sales with supreme product knowledge and effective home solutions.
  • Apply product knowledge and industry knowledge to each customer interaction.
  • Specialized in appliance product knowledge and fast paced selling environment.
  • Attended all scheduled product knowledge and training seminars.
  • Acquired new negotiation / selling skills Expanded product knowledge in Kitchen Appliances and Consumer Electronics

Show More

5. Kitchen Appliances

high Demand
Here's how Kitchen Appliances is used in Appliance Sales Specialist jobs:
  • Assisted customers with purchasing kitchen appliances
  • Assisted and sold appliances to customers looking to replace or upgrade there kitchen appliances.
  • General knowledge of kitchen appliances, structure of task organization.

Show More

Job type you want
Full Time
Part Time
Internship
Temporary

6. Appliance Sales

high Demand
Here's how Appliance Sales is used in Appliance Sales Specialist jobs:
  • Served as a Retail Appliance Sales Specialist responsible for finding customized solutions for customer's appliance needs.
  • Assist customers with all appliance sales and customer service needs, including extended protection agreements.
  • Managed an appliance sales team that increased its previous years revenue by 250%.
  • Qualify and complete all appliance sales transaction Complete purchases with credit and debit card.
  • Assist customers with appliance sales as well as kitchen and bath supplies.
  • Greeted, Qualified, Recommended and closed appliance sales to customers.
  • Key Contributions: Consistently met or exceeded weekly appliance sales quota.
  • Worked as a retail Appliance Sales Specialist on straight commission.
  • Exceeded monthly quotas in appliance sales and protection plans.
  • Ranked third in the region for appliance sales.
  • Helped the store achieve record Appliance Sales.
  • Worked as an appliance salesman.
  • Number one in sales, breaking $100k in appliance sales for 1 month.
  • Number 4 appliance sales specialist in midsouth region for very large home improvement store.
  • Top 25 Appliance Sales Specialist 30-35 percent close rate on extended protection plans.
  • United States As an Appliance Sales Specialist, I close almost all sales.
  • Assisted in opening multiple locations and training other appliance sales specialisits.
  • Home Improvement & Building Supply Retailer) Appliance sales specialist, representing over 2000 products from major manufacturers.
  • interacted with customers daily maintained appliance sales quota studied appliance feature and stayed up to date on features
  • Home theater and appliance sales and demos "Geek squad" repair on appliances Clean and maintenance

Show More

7. Sales Floor

high Demand
Here's how Sales Floor is used in Appliance Sales Specialist jobs:
  • Deliver a wow member experience- Show and explain product- Merchandise product on sales floor- Assist customers in any way possible
  • Meet with and educate customers on the sales floor* Work up Special Orders* Maintain stock* Organize deliveries
  • Assist inventory department and merchandising department by opening and displaying merchandise on our sales floor.
  • Assisted in putting inventory on the sales floor shelves and setting up marketing displays.
  • Stock Shelves, move and carry heavy appliances and maintain the sales floor.
  • Keep a clean, safe and organized work space and sales floor.
  • Keep sales floor presentable and price tags accurate throughout work day.
  • Replenish and relocate merchandise on and off the sales floor.
  • Handled customer issues that may arise on the sales floor.
  • Light clean up of assigned areas on the sales floor.
  • Prepare and arrange appliances for display on sales floor.
  • Provided outstanding customer service on the sales floor daily.
  • Assist in daily upkeep of a showroom sales floor.
  • Talked with customers on sales floor and by phone.
  • Maintain constant presence in the sales floor.
  • Prepare merchandise for sales floor.
  • Ordered new product for customer when necessary and delivery follow-up Maintained floor inventory presentation, and appearance of sales floor
  • Reorganised the sales floor to meet company demands.
  • Conducted associate training on sales services Organized sales floor for product placement Ensured proper safety regulations
  • Displayed product on the sales floor Maintained the cleanliness of the department Stocked shelves Assisted customers with their purchasing decisions

Show More

8. Depot

high Demand
Here's how Depot is used in Appliance Sales Specialist jobs:
  • Presented and qualified customers for Home Depot credit cards and communicated with corporate to extend credit line if requested by customer.
  • Demonstrate a solid commitment in selling products and services on behalf of The Home Depot.
  • Promote and negotiate the purchase of Home Depot credit initiatives and appliance protection plans.
  • Facilitate delivery and installation of the appliances using contractors employed by The Home Depot.
  • Offer Home Depot Extended Protection Plans, converting 52 percent of offers into sales.
  • Offer Home Depot credit applications, converting 43 percent of customers into card-holders.
  • Leveraged mechanical expertise to assist in sales for all departments of Home Depot
  • Received Home Depot customer service award the first day on the floor.
  • Mastered in-service courses for all appliance lines carried by Home Depot.
  • Explain Home Depot's Protection Plans including coverage and cost.
  • Participate in the Team Depot Volunteer Events.
  • Set up leads for Depot Direct.
  • See also Appliance Specialist, The Home Depot, Ithaca, NY, 2011
  • Lead Sales Designer Sales- I was responsible for big ticket sales in multiple departments at Home Depot.
  • Started as a part time position at Home Depot in the garden department to include power equipment.
  • Obtained appliance knowledge outside of Home Depot training to better direct my customers.
  • Top Seller of service Contracts in all Home Depot Expo appliance depts.
  • Worked as a Home Improvement Contractor part time while at Home Depot.
  • Transfered from Home Depot Charlotte, NC to attend AUDI course at Universal Technical Institute Exton, Pa.
  • Transferred from Bennington, Home Depot in Bennington, VT

Show More

9. Appliance Department

high Demand
Here's how Appliance Department is used in Appliance Sales Specialist jobs:
  • Performed appliance department monthly inventories.
  • Worked with Appliance Department Lead to implement promotional programs; end caps, bulk stacks, signing, etc.
  • Promoted to oversee Appliance department including merchandising, new product promotions, managing stock levels / inventory, etc.
  • Number one in sales for extended warranties in appliance department, receiving commendations from department and store management.
  • Performed bi-monthly floor layout resets of the Appliance Department and stocked merchandise in all departments.
  • Developed highly effective techniques for employees to use while marketing the appliance department.
  • Employed part-time as an Appliance Sales Specialist in the Kitchen and Bath/Appliance Department.
  • Provided excellent customer service in the appliance department and throughout the entire store.
  • Trained three Lowe's employees that were new to the appliance department.
  • Installed displays fixtures, product placement and signage in Appliance Department.
  • Achieved individual sales and margin budgets for the appliance department.
  • Developed excellence in sales training course for appliance department.
  • Advertise major appliance department over intercom throughout each day.
  • Assisted in Appliance department floor plans.
  • Worked in the appliance department.
  • Provided quality customer service in appliance department Assisted qualified customers in creating lines of store credit
  • Retail sales associate for Appliance department - part time
  • Key Contributions: Provided exceptional client service and ensured clients needs were met while in appliance department.
  • Provided Customer Service - Merchandise Appliance department - Sold appliances and warranty plans
  • Maintain the whole appliance department - Confernce Call to discuss new sales techinque - Sell Appliance,Electronic,Furniture

Show More

10. Major Appliances

high Demand
Here's how Major Appliances is used in Appliance Sales Specialist jobs:
  • Assisted management staff in customer resolutions concerning delivery and installation orders of both major appliances and home entertainment.
  • Observed and tested operation of major appliances and made initial installation adjustments accordingly.
  • Helped customers purchase major appliances and occasionally helped in other departments
  • Assisted customer's in the purchase of major appliances from the initial order to follow up after delivery.
  • Walk through furniture and major appliances floor models and decide on options.
  • Assisted customers with purchases of major appliances and referrals for bathroom remodels.
  • Sell a range of major appliances from different manufacturers to customers.
  • Maintained customer relations and dealt with customer issues involving major appliances.
  • Order and sale of major appliances, stocking, customer service.
  • Assist customers daily in reviewing and purchasing all major appliances.
  • Informed customers about featured major appliances and electronics to sale.
  • Used prescribed sales methods to ultimately sell Major Appliances.
  • Retail sales of major appliances and home electronics.
  • Assist customers with purchases of major appliances , opening and closing operations of cash wrap maintaining clean and safe working environment
  • Assist customers with help on all major appliances Create and follow up on customers' orders and deliveries

Show More

11. Top Performer

high Demand
Here's how Top Performer is used in Appliance Sales Specialist jobs:
  • Top Performer from District 0093 in Sales accomplishing 215% of Targeted Goal.
  • Received multiple sales awards and recognition for being a top performer.
  • Awarded top performer award for extended warranty sales.
  • Top performer of the nation, also million dollar writer of the year.
  • Exceeded All Sales Matrix's Ranked First Consistently Displayed New Appliances Daily Received Top Performer Rewards Quarterly Trained New Associates

Show More

12. Product Information

high Demand
Here's how Product Information is used in Appliance Sales Specialist jobs:
  • Provided detailed product information to both customers and co-workers.
  • Answered questions and provided product information to customers.
  • Educated customers to product information and details.
  • Answered an average of 10 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Served as a store expert in appliance sales by providing detailed product information to both customers and peers.
  • Receive constant and extensive training in order to stay up-to-date with all technology and product information.
  • Served as the store expert in appliances by providing detailed product information to consumers.
  • Stay up-to-date with all technology, product information, stock levels and current promotions.
  • Stayed up to date of all technology and product information.
  • Stayed abreast of all technology and product information.
  • Stay up-to-date with all technology and product information.

Show More

13. Customer Orders

high Demand
Here's how Customer Orders is used in Appliance Sales Specialist jobs:
  • Worked with delivery manager to express delivery customer orders for dead fridges/freezers.
  • Research customer orders and communicates with external partners for problem resolution.
  • Processed and followed up on customer orders/special orders.
  • Provided excellent customer service by answering phone calls, answering any questions in the store, and filing customer orders.
  • Worked with both DOS and Windows software to track customer orders, and handled web orders.
  • Assist customers in their relationship with vendors, mediate issues, and modify customer orders.
  • Apply understanding of design and construction to ensure customer orders are correct to specification.
  • Fulfilled and managed specialty and customer orders for myself and 2 other associates.
  • Followed up with vendors and other stores to fulfill customer orders.
  • Set up and maintained customer orders in store computer system.
  • Submit customer orders, promote product plans and services.
  • Constructed and reviewed customer orders in Windows based systems.
  • Followed up with vendors to track customer orders.
  • Create quotes and invoices for customer orders.
  • Follow up on customer orders created.
  • Create and modify customer orders.
  • Fill customer orders from stock.
  • used computer based programs to invoice, track, and edit customer orders.
  • Learned many different operating systems to complete any and all customer orders.

Show More

14. Order Management

high Demand
Here's how Order Management is used in Appliance Sales Specialist jobs:
  • Establish and uphold superior customer service through customer relations, promotional offers, estimates, and order management.
  • Keep up with order management, & special order sales coming in & out of our department.
  • Train employees on completing installation paperwork, Order management system & resolve customer satisfaction issues.
  • Follow up on estimates, leads, and pending details in order management daily.
  • Order Management of all special orders for customers.
  • Experience with Genesis, ISST and Order management.
  • Answer customer service phone calls, scheduling service calls, order management, maintaining showroom standards, and signage.
  • Do order management, by calling and updating customers about theirappliances and when they will be in.

Show More

15. Installation Services

average Demand
Here's how Installation Services is used in Appliance Sales Specialist jobs:
  • Collaborate across organization to ensure customer satisfaction and coordinate timely completion of Lowe's installation services.
  • Scheduled and coordinated deliveries/installation services with multiple agencies via an AS400 based system.
  • Order fulfillment, scheduling delivery and installation services for customers.
  • Promoted and recommended products, plans, and installation services that matched customer needs.
  • Promoted to Major Appliances to sell merchandise, installation services and maintenance agreements.
  • Inform customers of our extensive installation services and explain policies and procedures.
  • Coordinated and managed installation services from point of sale to completion.
  • Educated customers on protection plans, installation services and financing options.
  • Promote and recommend products, plans, and installation services.
  • Coordinated product inventory, special ordering, and installation services to our customers, ensuring complete satisfaction.
  • Key Holder Manage inventory and supplies Schedule delivery and installation services Design and create custom countertops.

Show More

16. Customer Complaints

average Demand
Here's how Customer Complaints is used in Appliance Sales Specialist jobs:
  • Resolve customer complaints and inquiries to enhance customer satisfaction.
  • Resolve customer complaints and ensure overall customer satisfaction.
  • Track, review & respond to customer complaints and escalated issues in a manner that drives Customer retention and loyalty.
  • Identified and resolved customer complaints, greeted customers, answered phones, and built relationships with customers.
  • Track records of providing information, response to simple questions and determine customer complaints.
  • Answer the telephone, handle minor customer complaints and maintain a clean display area.
  • Balanced fielding customer complaints and being interrupted during sale process.
  • Worked with District Manager to settle customer complaints.
  • Followed up with customer complaints and needs.
  • Resolve customer complaints regarding sales and service.
  • Settled customer complaints and disputes.
  • Resolve customer complaints and needs.
  • Handled and resolved customer complaints.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Work with management and installed sales office to resolve customer complaints in a professional manner.
  • Resolved customer complaints by ensuring their needs and concerns were addressed in a timely manner.
  • Handled customer complaints using Hear, Empathize, Apologize, Take responsibility methodology.
  • Resolved all customer complaints in a professional manner with prioritizing customer satisfaction Verified that all customers received receipts for their purchases.

Show More

17. Credit Card Applications

average Demand
Here's how Credit Card Applications is used in Appliance Sales Specialist jobs:
  • Contributed to company success by exceeding quotas in sales, extended warranty, installations and credit card applications.
  • Up selling store product and selling over store quota goals as well as promoting credit card applications.
  • Process credit card applications, schedule home deliveries, and educate customers while meeting sales goals.
  • Received store award for most Lowe's Consumer Credit Card applications in 2016.
  • Handled payments and credit card applications.

Show More

18. New Associates

average Demand
Here's how New Associates is used in Appliance Sales Specialist jobs:
  • Trained new associates and took on Department Manager duties when they were not present.
  • Redesigned and lead the training and development of all new associates and departmental transfers.
  • Provided training, coaching, and mentoring to new associates.
  • Assist in the train new associates arriving into these departments.
  • Assist in developing and training of new associates when required.
  • Selected by management to train new associates.
  • Coached new associates when required.
  • Sell appliances to members who needed help.Set up planograms and design where appliances go.Train new associatesLearn in an ever-changing work environment

Show More

19. New Appliances

average Demand
Here's how New Appliances is used in Appliance Sales Specialist jobs:
  • Worked directly with customers to schedule delivery of new appliances in a time frame that best fit their schedule.
  • Work directly with customers in their homes providing efficient and safe installation of their new appliances.
  • Assist customers with ordering their new appliances through the company's ordering and delivery system.
  • Assist customers in selecting and purchasing new appliances, kitchen cabinets and counter tops.
  • Well versed on all new appliances, that come out, warranties etc.
  • Educate and assist customers purchasing new appliances and other Kitchen and Bath accessories.
  • Provide knowledgeable support to customers looking to purchase new appliances.
  • Assist members with purchase, lease or financing of new appliances
  • Help customers with the purchase of new appliances.
  • Stay informed about old and new appliances.
  • Provided information about and sold new appliances.
  • Coordinate and schedule installment of new appliances.

Show More

20. POS

average Demand
Here's how POS is used in Appliance Sales Specialist jobs:
  • Recognized for over fifty positive survey letters for customer service excellence.
  • Established and maintained positive customer feedback to ensure returning customers.
  • Possessed superior organizational and communication skills.
  • Work closely with the manager on duty, handling cash, taking and making orders on POS and online.
  • Check out customers using POS station and follow up to ensure satisfaction and guarantee future business from customers.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Promote a positive atmosphere with all salespersons within the department and throughout the store.
  • Guaranteed positive customer experiences and proactively resolved customer, store, and product complaints.
  • Number one priority is helping our customers to have a positive sales experience.
  • Reason for Leaving: Rave store manager position and holidays were over.
  • Deposited till amounts into store vault and deposits for bank.
  • Use POS and specialty sales systems to achieve sales.
  • Follow up with customers to ensure positive experience.
  • Ensured that clients received the best possible service.
  • Counted cash drawers and made bank deposits.
  • Gained knowledge of POS systems.
  • Process a customer transaction from pre-qualification to delivery, ensuring the highest level of customer satisfaction possible.
  • Position ended when Electric Avenue declared bankruptcy My responsibilities involved the floor sales of new appliances to in store shoppers.
  • Position Responsibilities include routinely helping as many as 20 customers each day in a high-volume retail outlet.
  • position Customer First/Satisfaction Assisting customers with their appliance needs.

Show More

21. Current Sales

average Demand
Here's how Current Sales is used in Appliance Sales Specialist jobs:
  • Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
  • Educate customers of current sales, promotions, special financing.
  • Maintain signs and know deals for current sales.
  • Maintain knowled of current sales and promotions .

Show More

22. Household Appliances

average Demand
Here's how Household Appliances is used in Appliance Sales Specialist jobs:
  • Demonstrated and sold household appliances, kitchens, bath, and flooring to contractors, builders, and store customers.
  • Retail sales of household appliances including washer/dryers, dishwashers, refrigerators, ovens, vacuum cleaners, etc.
  • Assisted customers with kitchen and bath designs and the selections of all household appliances.
  • Determine customer's needs and assist with purchase of household appliances.
  • Assisted customers in selection and purchase of major household appliances.
  • Assist customers with purchases of household appliances
  • Market household appliances to customers Assist customers with problems and offer solutions to best suit their needs Meet a sales quota weekly

Show More

23. Entire Project

average Demand
Here's how Entire Project is used in Appliance Sales Specialist jobs:
  • Manage and provide creative solutions for design projects by focusing on the scope of the entire project.
  • Provide information on product features and knowing related items to sell an entire project.
  • Provide productive knowledge on relative items to sell an entire project.

Show More

24. Building Relationships

average Demand
Here's how Building Relationships is used in Appliance Sales Specialist jobs:
  • Drive sales by generating leads and building relationships with both existing and prospectivecustomers.

Show More

25. Special Order Sales

average Demand
Here's how Special Order Sales is used in Appliance Sales Specialist jobs:
  • Specialized in install and special order sales.
  • Keep track of special order sales.

Show More

26. Customer Interactions

average Demand
Here's how Customer Interactions is used in Appliance Sales Specialist jobs:
  • Placed special appliance orders for customers Maintained friendly and professional customer interactions.
  • Maintained friendly and professional customer interactions.
  • Maintained expert knowledge of products for use during customer interactions and to achieve sales targets.

Show More

27. Customers Needs

average Demand
Here's how Customers Needs is used in Appliance Sales Specialist jobs:
  • Created relationships with customers to identify the customers needs and recommend appropriate solutions.
  • Identified customers needs to gain needed info to provide product for customers life style.
  • Assist other associates when needed to assure all customers needs are being met.
  • Assist the customer with ordering the right appliances for the customers needs.
  • Discover and understand customers needs.

Show More

28. Customer Questions

average Demand
Here's how Customer Questions is used in Appliance Sales Specialist jobs:
  • Researched and resolved customer questions regarding special orders and services by asking relevant questions.
  • Answer customer questions about product availability and shipment times.
  • Helped load and unload appliances for delivery, maintained warehouse, assisted with inventory, and answered customer questions.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Address customer questions and concerns regarding products, prices and availability.
  • Answered phones calls and helped with customer questions as needed.
  • Answer customer questions and provide advice on appliance purchases.
  • Ensured great customer service *Answered any customer questions *Balanced the cash drawer daily *Maintained a clean work area *Processed customer purchases

Show More

29. Identify Customer

average Demand
Here's how Identify Customer is used in Appliance Sales Specialist jobs:
  • Greet and identify customer needs providing the highest level of customer service, driving sales and profitability for the business.
  • Identify customer's needs by asking questions about what they want.
  • Identify customers needs and help them choose appliances according to specifications.
  • Identify customer needs and cross sell products.
  • Created relationships with customers to identify customer needsand recommend appropriate solutions.

Show More

30. EPP

low Demand
Here's how EPP is used in Appliance Sales Specialist jobs:
  • Named 2nd overall in Region for EPP Sales.
  • Perform in Sales, Margin, EPP, Installed Sales, and SOS Sales.
  • Accounted for sales, epp percentage, sos sales, and install sales.
  • Increased EPP -Maintained client satisfaction -Maintained policy and procedures -Met sales budgets

Show More

31. Service Plans

low Demand
Here's how Service Plans is used in Appliance Sales Specialist jobs:
  • Provided excellent customer service to all, managed personal sales from start to finish including both appliances & extended service plans.
  • Trained associates in product knowledge, services and service plans that better fit our customer's needs.
  • Maintained an average of 40% attachment rate of our Extended Service Plans on all eligible products.
  • Ranked in the top 20% in attachment of Extended Service Plans in Southern California region.
  • Lead the department in sales and service plans as well as opening new lines of credit.
  • Complete installation contracts, delivery coordination, and add-on service plans.
  • Maintain sales goals and attach percentage of extended service plans.
  • Greeted customers, qualified and recommended products, sold appliances and service plans Provided telephone sales and customer delivery service with excellence

Show More

32. Sales Activities

low Demand
Here's how Sales Activities is used in Appliance Sales Specialist jobs:
  • Monitor sales activities to ensure that customers receive satisfactory service and quality products.
  • Generate leads, conduct sales activities, build relationships with customers, and coordinate successful completion of projects and orders.

Show More

33. Security Practices

low Demand
Here's how Security Practices is used in Appliance Sales Specialist jobs:
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Show More

34. Merchandise Maintenance

low Demand
Here's how Merchandise Maintenance is used in Appliance Sales Specialist jobs:
  • Used multiple computer programs used for sales, merchandise maintenance, and tracking customer history.
  • Key Responsibilities and Achievements include: Overall sales and merchandise maintenance in the department.

Show More

35. In-Stock Condition

low Demand
Here's how In-Stock Condition is used in Appliance Sales Specialist jobs:
  • Maintained the in-stock conditions of assigned areas and ensured sanitary maintenance and safety.
  • Maintained the in-stock condition of assigned areas, and ensured that it was clean and safe.
  • Maintain the in-stock condition of assigned area.
  • Maintain in-stock condition of assigned areas and ensure that they are clean, shoppable, and safe.
  • Maintain the in-stock condition of assigned areas to ensure everything is clean, shoppable and safe.

Show More

36. Phone Calls

low Demand
Here's how Phone Calls is used in Appliance Sales Specialist jobs:
  • Answer phone calls, cut in new items, remove discontinued items, and adjust facings.
  • Completed follow-up phone calls to ensure proper service, installation and customer satisfaction.
  • Clean and sell appliances, take phone calls, clean and maintain aisles
  • Answer phone calls and provide customers with information needed.
  • Answer high volume phone calls with customer and vendors.
  • Handled multiple phone calls in call center.
  • Keep inventory and answer phone calls.
  • Accepted incoming calls throughout the work day and made outgoing phone calls.
  • Answered customer telephone calls promptly and in an appropriate manner.

Show More

37. Store Expert

low Demand

38. Appropriate Solutions

low Demand

39. Pending Orders

low Demand
Here's how Pending Orders is used in Appliance Sales Specialist jobs:
  • Inform customers of pricing, purchase options, and statuses of pending orders.
  • Inform customers on pricing, options or status on pending orders.

Show More

40. Sales Prices

low Demand
Here's how Sales Prices is used in Appliance Sales Specialist jobs:
  • Computed sales prices, totaled purchases and receive and processed cash or credit payment.
  • Computed sales prices to offer customers the best guaranteed price.
  • Computed sales prices, total purchases and processed payments.
  • Computed accurate sales prices for purchase transactions.

Show More

41. LG

low Demand

42. Whirlpool

low Demand
Here's how Whirlpool is used in Appliance Sales Specialist jobs:
  • Educated in proper removal and installation of all GE, LG, Maytag, Whirlpool, Sony, and Frigidaire appliances.
  • Brand names include GE, Maytag/Whirlpool, LG, Samsung, Frigidaire.
  • Served as the Whirlpool Appliance Specialist on Staff.
  • Well-versed in Whirlpool, Maytag, Kitchenaid, Samsung, Frigidaire, LG, and more.

Show More

43. Maytag

low Demand
Here's how Maytag is used in Appliance Sales Specialist jobs:
  • Top producer for brands Frigidaire, Maytag and Samsung.

Show More

44. Warranty Sales

low Demand
Here's how Warranty Sales is used in Appliance Sales Specialist jobs:
  • Achieve department sales goals for top line sales, extended warranty sales, credit card sales, and installed sales.
  • Promoted company programs such as warranty sales, credit cards and installs.
  • Maintain high standing for extended warranty sales in district.
  • Recognized by management team for achieving highest percentage in extended warranty sales throughout the store three quarters in a row.

Show More

45. Appliance Orders

low Demand
Here's how Appliance Orders is used in Appliance Sales Specialist jobs:
  • Coordinate delivery of appliance orders.
  • Processed Major Appliance orders in a professional and timely manner.
  • Pulled appliance orders, coordinated deliveries, or arranged will-call.
  • Placed special appliance orders for customers.
  • Process appliance orders and provide customers assistance in ordering appliances Provide customers with information on products and services available
  • Assisted customers with appliance orders In-store and over phone customer service

Show More

46. Large Appliances

low Demand
Here's how Large Appliances is used in Appliance Sales Specialist jobs:
  • Assist customer with selection of large appliances, insure customer satisfaction from sales to delivery and setup.
  • Trained in benefits of various large appliances to better assist customers in their decisions.
  • Aided customers in selecting appropriate large appliances.
  • Provided customer support for clients needing large appliances (washers/dryer, dishwashers, stoves, refrigerators etc.
  • Direct sales of large appliances and customer service .
  • Work closely with the receiving and driving staff to gaurantee thourough and prompt delivery and receiving of large appliances.

Show More

47. Appliance Showroom

low Demand
Here's how Appliance Showroom is used in Appliance Sales Specialist jobs:
  • Maintained appliance showroom for cleanliness and organization.
  • Maintain Appliance Showroom and sell appliances to customers.
  • Maintain and clean appliance showroom.

Show More

48. New Orders

low Demand
Here's how New Orders is used in Appliance Sales Specialist jobs:
  • Process transactions such as new orders, returns & exchanges, releases, etc.

Show More

49. Service Contracts

low Demand
Here's how Service Contracts is used in Appliance Sales Specialist jobs:
  • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
  • Sell Major Appliances and service contracts.
  • Sell service contracts for products.

Show More

50. Product Training

low Demand
Here's how Product Training is used in Appliance Sales Specialist jobs:
  • Provided leadership and product training to less experienced sales group staff.
  • Attend regular in-service product trainings.

Show More

20 Most Common Skill for an Appliance Sales Specialist

Customer Service34.2%
Delivery Dates10.2%
Sales Goals9.5%
Product Knowledge8.1%
Kitchen Appliances5.9%
Appliance Sales5.4%
Sales Floor3.8%
Depot3%

Typical Skill-Sets Required For An Appliance Sales Specialist

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
28.1%
28.1%
2
2
Delivery Dates
Delivery Dates
8.4%
8.4%
3
3
Sales Goals
Sales Goals
7.8%
7.8%
4
4
Product Knowledge
Product Knowledge
6.7%
6.7%
5
5
Kitchen Appliances
Kitchen Appliances
4.8%
4.8%
6
6
Appliance Sales
Appliance Sales
4.4%
4.4%
7
7
Sales Floor
Sales Floor
3.1%
3.1%
8
8
Depot
Depot
2.5%
2.5%
9
9
Appliance Department
Appliance Department
2.4%
2.4%
10
10
Major Appliances
Major Appliances
2.4%
2.4%
11
11
Top Performer
Top Performer
1.5%
1.5%
12
12
Product Information
Product Information
1.4%
1.4%
13
13
Customer Orders
Customer Orders
1.4%
1.4%
14
14
Order Management
Order Management
1.3%
1.3%
15
15
Installation Services
Installation Services
1.2%
1.2%
16
16
Customer Complaints
Customer Complaints
1.1%
1.1%
17
17
Credit Card Applications
Credit Card Applications
0.9%
0.9%
18
18
New Associates
New Associates
0.9%
0.9%
19
19
New Appliances
New Appliances
0.9%
0.9%
20
20
POS
POS
0.9%
0.9%
21
21
Current Sales
Current Sales
0.8%
0.8%
22
22
Household Appliances
Household Appliances
0.8%
0.8%
23
23
Entire Project
Entire Project
0.8%
0.8%
24
24
Building Relationships
Building Relationships
0.7%
0.7%
25
25
Special Order Sales
Special Order Sales
0.7%
0.7%
26
26
Customer Interactions
Customer Interactions
0.7%
0.7%
27
27
Customers Needs
Customers Needs
0.7%
0.7%
28
28
Customer Questions
Customer Questions
0.6%
0.6%
29
29
Identify Customer
Identify Customer
0.6%
0.6%
30
30
EPP
EPP
0.6%
0.6%
31
31
Service Plans
Service Plans
0.6%
0.6%
32
32
Sales Activities
Sales Activities
0.6%
0.6%
33
33
Security Practices
Security Practices
0.6%
0.6%
34
34
Merchandise Maintenance
Merchandise Maintenance
0.6%
0.6%
35
35
In-Stock Condition
In-Stock Condition
0.6%
0.6%
36
36
Phone Calls
Phone Calls
0.6%
0.6%
37
37
Store Expert
Store Expert
0.5%
0.5%
38
38
Appropriate Solutions
Appropriate Solutions
0.5%
0.5%
39
39
Pending Orders
Pending Orders
0.5%
0.5%
40
40
Sales Prices
Sales Prices
0.5%
0.5%
41
41
LG
LG
0.5%
0.5%
42
42
Whirlpool
Whirlpool
0.5%
0.5%
43
43
Maytag
Maytag
0.5%
0.5%
44
44
Warranty Sales
Warranty Sales
0.5%
0.5%
45
45
Appliance Orders
Appliance Orders
0.5%
0.5%
46
46
Large Appliances
Large Appliances
0.5%
0.5%
47
47
Appliance Showroom
Appliance Showroom
0.5%
0.5%
48
48
New Orders
New Orders
0.5%
0.5%
49
49
Service Contracts
Service Contracts
0.5%
0.5%
50
50
Product Training
Product Training
0.5%
0.5%

16,429 Appliance Sales Specialist Jobs

Where do you want to work?