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Appliance service technician skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical appliance service technician skills. We ranked the top skills for appliance service technicians based on the percentage of resumes they appeared on. For example, 20.2% of appliance service technician resumes contained in-home as a skill. Continue reading to find out what skills an appliance service technician needs to be successful in the workplace.

15 appliance service technician skills for your resume and career

1. In-Home

In-home is the act of placing the chronically sick or a senior under home care to minimize their movement.

Here's how appliance service technicians use in-home:
  • Repaired and installed in-home appliances* Repaired and installed HVAC systems* Maintained positive client relationships by delivering excellent customer service
  • Perform all in-home service repairs on all makes/models of domestic refrigerators including all associated sealed system repairs.

2. Hand Tools

Here's how appliance service technicians use hand tools:
  • Level washing machines and connect hoses to water pipes, operating plumbing and other hand tools.
  • Possess superb craftsman carpentry skills using hand tools as well as machinery

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how appliance service technicians use customer service:
  • Timed routes and coordinated with customers and provided excellent customer service.
  • Provided customer service, preventive maintenance, and complex repairs of home appliances.

4. HVAC

Here's how appliance service technicians use hvac:
  • Maintained, diagnosed and repaired residential HVAC equipment.
  • Required obtainment of various licenses, certifications and knowledge pertaining to residential and commercial HVAC applications.

5. Customer Satisfaction

Here's how appliance service technicians use customer satisfaction:
  • Arrive on time to ensure customer satisfaction.
  • Ensured customer satisfaction with personalized communication

6. Plumbing

Here's how appliance service technicians use plumbing:
  • Performed Plumbing Service and Repairs.
  • Exposed to plumbing, electrical, and various farm equipment repair Operated and repaired all farm related equipment

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7. PPE

Personal protective equipment is an item of protective clothing such as goggles, helmets, or other garments meant to protect the body from injury.

Here's how appliance service technicians use ppe:
  • Practiced safe working policies as the use of PPE and proper precautions to protect customer property.
  • Practiced safe working policies as the use of PPE.

8. Service Contracts

Here's how appliance service technicians use service contracts:
  • Perform preventive maintenance check, sell service contract and parts not cover by warranty.
  • Offer commission based service contracts, and products to perspective customers.

9. Dishwashers

Here's how appliance service technicians use dishwashers:
  • Service all brands of washers, dryers, dishwashers, compactors, ranges and refrigerators including sealed system repairs.
  • Repaired dishwashers, clothes washers, dryers, ovens, stoves, microwaves and garbage disposals.

10. Service Vehicle

Here's how appliance service technicians use service vehicle:
  • Maintain service vehicle, tools and inventory.
  • Maintained Service Vehicle Stock Inventory and Business Materials..

11. Customers Homes

Customers' homes service provider offers housekeeping and laundry services predominantly. Some examples include shopping for food or any other household requirements such as preparing and serving meals and snacks, running errands, and household chores. They might also work to render dressing and grooming services.

Here's how appliance service technicians use customers homes:
  • Travel to Customers Homes, or Place of Business to Install, Repair, and Upgrade Appliances and Misc.
  • Travel to customers homes to diagnose problem with appliance, order parts, install parts, check final operation.

12. Inventory Control

Here's how appliance service technicians use inventory control:
  • Diagnose and service household appliances Present accurate repair estimates and process monetary transactions Sales promotion, record keeping and inventory control
  • Direct Customer Interfacing and Sales Management A/P and A/R responsibilities Payroll and bookkeeping Marketing and advertisement Inventory control/loss prevention

13. Dryers

Here's how appliance service technicians use dryers:
  • Service and repair of 1000+ commercial washer and dryers at Georgia Tech, Emory University and Oxford College.
  • Worked on new and used appliances, performed maintenance on refrigeration/freezers/coolers and specialized in washer and dryer repair.

14. Service Calls

Here's how appliance service technicians use service calls:
  • Set up service calls/daily work schedule.
  • Resolve service calls in a timely manner without supervision.

15. Stoves

Here's how appliance service technicians use stoves:
  • Lighted and adjusted pilot lights on gas stoves, and examined valves and burners for gas leakage and specified flame.
  • Repaired dishwashers, ovens, stoves, microwaves and garbage disposals.
top-skills

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List of appliance service technician skills to add to your resume

Appliance service technician skills

The most important skills for an appliance service technician resume and required skills for an appliance service technician to have include:

  • In-Home
  • Hand Tools
  • Customer Service
  • HVAC
  • Customer Satisfaction
  • Plumbing
  • PPE
  • Service Contracts
  • Dishwashers
  • Service Vehicle
  • Customers Homes
  • Inventory Control
  • Dryers
  • Service Calls
  • Stoves
  • Washing Machines
  • Repair Appliances
  • Ventilation
  • Heat Pumps
  • Circuit Boards
  • Electronic Components
  • Bosch
  • Consumer Appliances
  • Ice Machines
  • Repair Problems
  • A/C
  • Appliance Installation
  • Windows
  • Truck Stock Inventory
  • Water Lines
  • Laundry Equipment
  • Residential Appliances
  • Cooking Equipment
  • Electrical Circuits
  • System Repair
  • Samsung

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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