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Become An Appliance Technician

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Working As An Appliance Technician

  • $37,850

    Average Salary

What Does An Appliance Technician Do At Sears Holdings

* Answer incoming calls from field technicians and provide technical assistance and/or symptom analysis in the repair of mechanical products
* Identify part numbers and product specification on mechanical parts
* Document contents of phone calls in computerized database
* Attend related training and consult with colleagues regarding technical issues
* Performs miscellaneous duties as assigned Specific Essential Functions: The Technician’s specific functions fall into four main groups: Technical:
* Accurately diagnose and repair consumer mechanical product
* Ability to communicate effectively over the phone (requires wearing a headset)
* Ability to operate a computer in a Windows Environment and use different computer applications as required
* Ability to give the customer an accurate diagnosis of repair or adjustment as is applicable
* Ability to provide knowledgeable, courteous and professional customer service
* Must have knowledge of and application of basic electrical principles
* Ability to work variable and flexible hours including required overtime
* Ability to handle stressful situations and work in a fast-paced environment
* Communication:
* Ability to communicate diagnosis and needed repairs of products to the customer in a knowledgeable and courteous manner
* Ability to read, understand, and apply written text of a technical nature, in order to answer questions, solve problems, and complete job tasks
* Ability to effectively communicate with Sears associates, vendors, third party customers and other outside sources
* Ability to effectively communicate the benefits of the Value Added Services to the customers
* Ability to read, write, and speak English
* Service Performance:
* Ability to perform all services within manufacturer specifications
* Ability to perform all procedures and work instruction according to ISO 9001 standards
* Ability to read, understand and navigate through information presented in diagram, or other pictorial displays
* Ability to effectively demonstrate appropriate time management skills
* Ability to work with minimal supervision
* Ability to maintain a professional appearance according to company dress code
* Must demonstrate a commitment to quality work in all areas
* Ability to follow specific process steps to ensure quality workmanship and prevent recalls
* Ability to follow all technical processes related to the job
* Safety:
* Ability to apply appropriate security, maintenance, and safety procedures in a Lab Environment
* Ability to apply appropriate use of personal protective equipment (i.e. back belt, safety glasses)
* Ability to avoid accidents by recognizing potentially unsafe situations, and responding appropriately when accidents occurs
* Ability to follow appropriate industry specific regulations related to the handling of hazardous materials

What Does An Appliance Technician Do At Mohegan Sun

* includes but not limited to:
* Conducts daily inspections on the kitchen equipment and communicates with the Food and Beverage department for repair needs
* Performs preventative maintenance and repairs of all kitchen equipment including ovens, boilers, mixers, choppers, toasters, glass washers and commercial and industrial dishwashing equipment
* Repairs all commercial and industrial food service equipment
* Responsible for the proper operation, repair and maintenance of the grease removal systems
* Secondary Duties and Responsibilities:
* Responsible for the installation of new commercial kitchen equipment
* Performs minor fabrications
* Assists with snow removal, as needed

What Does An Appliance Technician Do At Service America

* Determines the needs of our customers and discusses alternatives to help them by:
* Providing customers with products/literature (including, but not limited to, Roto
* Rooter drain cleaner, IAQ pamphlets, A/C pamphlets, referral cards, etc.).
* Observing A/C vents for dust and dirt upon entering residence (IAQ leads).
* Inquiring about A/C comfort levels in the residence (A/C leads).
* Examining washing machine hoses for possible upgrades (stainless steel hoses).
* Inspecting refrigerators for inline service valves (sales leads).
* Checking dryer vents for cleaning.
* Checking drain pans for float switches (sales leads

What Does An Appliance Technician Do At Jcpenney

* Accountable for consistently prospecting, providing customer service, achieving sales and service objectives to-drive profitable sales growth.
* Proactively interact with customers in a friendly manner, determines customer needs, provides recommendations, and assists customers in making decisions about desired products or services.
* Informs customers of key product attributes to build interest in the merchandise/brand and to build clientele.
* Actively listens to customer requests and issues to find solutions and deliver a positive customer experience that results in a sale.
* Ensure products are displayed according to core standards.
* Partners with other associates to replenish department and/or takes personal action to replenish products/displays from stock room.
* Responsible for training, coaching and developing associates on the company’s core standards to ensure customers receive exceptional service

What Does An Appliance Technician Do At Harry W Guerra

* Disassemble ac units and appliances so that problems can be diagnosed and repairs can be made.
* Bill customers for repair work, and collect payment.
* Trace electrical circuits, following diagrams, and conduct tests with circuit testers and other equipment to locate shorts and grounds.
* Service and repair ac units and domestic electrical or gas appliances, such as clothes washers, refrigerators, stoves, and dryers.
* Replace worn and defective parts such as switches, bearings, transmissions, belts, gears, circuit boards, or defective wiring.
* Talk to customers or refer to work orders to establish the nature of ac and appliance malfunctions.
* Reassemble units after repairs are made, making adjustments and cleaning and lubricating parts as needed.
* Record maintenance and repair work performed on ac units and appliances.
* Provide repair cost estimates, and recommend whether ac unit and appliance repair or replacement is a better choice.
* Maintain stocks of parts used in on-site installation, maintenance, and repair of ac units and appliances.
* Clean and reinstall parts.
* Observe and examine ac units and appliances during operation to detect specific malfunctions such as loose parts or leaking fluid.
* Observe and test operation of ac units and appliances following installation, and make any initial installation adjustments that are necessary.
* Refer to schematic drawings, product manuals, and troubleshooting guides to diagnose and repair problems.
* Instruct customers regarding operation and care of ac units and appliances, and provide information such as emergency service numbers.
* Assemble new or reconditioned ac units and appliances.
* Clean, lubricate, and touch up minor defects on newly installed or repaired ac units and appliances.
* Conserve, recover, and recycle refrigerants used in cooling systems.
* Level refrigerators, adjust doors, and connect water lines to water pipes for ice makers and water dispensers, using hand tools.
* Set ac unit and appliance thermostats, and check to ensure that they are functioning properly.
* Level washing machines and connect hoses to water pipes, using hand tools.
* Install gas pipes and water lines to connect appliances to existing gas lines or plumbing.
* Respond to emergency calls for problems such as gas leaks.
* Install appliances such as refrigerators, washing machines, and stoves.
* Contact supervisors or offices to receive repair assignments.
* Light and adjust pilot lights on gas stoves, and examine valves and burners for gas leakage and specified flame.
* Test and examine gas pipelines and equipment to locate leaks and faulty connections, and to determine the pressure and flow of gas.
* Measure, cut, and thread pipe, and connect it to feeder lines and equipment or appliances, using rules and hand tools.
* Take measurements to determine if ac units and appliances will fit in installation locations, performing minor carpentry work when necessary to ensure proper installation

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How To Become An Appliance Technician

Employers prefer that automotive service technicians and mechanics complete a formal training program at a postsecondary institution. Industry certification is usually required once the person is employed.


High school courses in automotive repair, electronics, computers, and mathematics provide a good background for prospective service technicians. However, high school graduates typically need further training to become fully qualified.

Completing a vocational or other postsecondary education program in automotive service technology is considered the best preparation for entry-level positions. Programs usually last 6 months to a year and provide intensive career preparation through classroom instruction and hands-on practice. Short-term certificate programs in a particular subject, such as brake maintenance or engine performance, are also available.

Some service technicians get an associate’s degree. Courses usually include mathematics, electronics, and automotive repair. Some programs add classes in customer service and other necessary skills.

Various automobile manufacturers and dealers sponsor associate’s degree programs. Students in these programs typically spend alternating periods attending classes full time and working full time in service shops under the guidance of an experienced technician.


Service technicians who have graduated from postsecondary programs in automotive service technology generally require little on-the-job training.

Those who have not completed postsecondary education, however, generally start as trainee technicians, technicians’ helpers, or lubrication workers. They gradually acquire more knowledge and experience by working with experienced mechanics and technicians.

Licenses, Certifications, and Registrations

The U.S. Environmental Protection Agency (EPA) requires all technicians who buy or work with refrigerants to be certified in proper refrigerant handling. No formal test preparation is required, but many trade schools, unions, and employer associations offer training programs designed for the EPA exam.

Certification from the National Institute for Automotive Service Excellence (ASE) is the standard credential for service technicians. Certification demonstrates competence and usually brings higher pay. Many employers require their service technicians to become certified.

ASE certification is available in nine different automobile specialty areas: automatic transmission/transaxle, brakes, light vehicle diesel engines, electrical/electronic systems, engine performance, engine repair, heating and air-conditioning, manual drive train and axles, and suspension and steering.

To become certified, technicians must have at least 2 years of experience (or relevant schooling and 1 year of experience) and pass an exam. Technicians who achieve certification in all of the foregoing areas (light vehicle diesel engine certification is not required) may earn ASE Master Technician status.

Important Qualities

Customer-service skills. Service technicians must discuss automotive problems—along with options to fix them—with their customers. Because workers may depend on repeat clients for business, they must be courteous, good listeners, and ready to answer customers’ questions.

Detail oriented. Service technicians must be aware of small details when inspecting or repairing vehicle systems, because mechanical and electronic malfunctions are often due to misalignments or other easy-to-miss causes.

Dexterity. Service technicians perform many tasks that require steady hands and good hand-eye coordination, such as assembling or attaching components and subassemblies.

Mechanical skills. Service technicians must be familiar with engine components and systems and know how they interact with each other. They often must take apart major parts for repairs and be able to put them back together properly.

Organizational skills. Service technicians must keep workspaces clean and organized in order to maintain safety and ensure accountability of parts.

Physical strength. Service technicians must sometimes lift and maneuver heavy parts such as engines and body panels.

Troubleshooting skills. Service technicians must be able to use diagnostic equipment on engine systems and components in order to identify and fix problems in increasingly complicated mechanical and electronic systems. They must be familiar with electronic control systems and the appropriate tools needed to fix and maintain them.

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Appliance Technician jobs

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Appliance Technician Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Swedish

  • Carrier

  • Hindi

  • Polish

  • Croatian

  • Italian

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Appliance Technician

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Appliance Technician Education

Appliance Technician

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Real Appliance Technician Salaries

Job Title Company Location Start Date Salary
Appliances Technology Leader General Electric Company Houston, TX Mar 05, 2014 $112,000
Medical Appliance Technician Tower Dental Laboratory Inc. Rockville, MD Mar 27, 2012 $68,869
Medical Appliance Technician Center for Orthotic & Prosthetic Care of Nc, Inc. Durham, NC Nov 03, 2009 $49,024
Medical Appliance Technician Center for Orthotic & Prosthetic Care of Nc, Inc. Durham, NC Aug 03, 2009 $49,024
Medical Appliance Technicians United Orthopedic Appliances, Inc. New York, NY Oct 24, 2013 $38,750
Medical Appliance Technicians Sunny Hills Prosthetic Services, Inc. Fullerton, CA Feb 04, 2013 $37,461
Medical Appliance Technicians Weil Foot & Ankle Institute, LLC Des Plaines, IL Jan 22, 2014 $34,986
Medical Appliance Technicians Ortho-Rite, Inc. New Rochelle, NY Apr 29, 2008 $32,870
Medical Appliance Technicians Ortho-Rite, Inc. New Rochelle, NY Apr 08, 2008 $32,870

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Top Skills for An Appliance Technician


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Top Appliance Technician Skills

  1. Clothes Washers
  2. Order Parts
  3. Refrigerators
You can check out examples of real life uses of top skills on resumes here:
  • Repaired refrigerators, clothes washers, dryers, stoves.
  • Look up parts using company issued laptop/blackberry, order parts for customer, and communicate continuously with office & customers.
  • Repaired refrigerators, ranges, dishwashers, microwave ovens, washer and dryers.
  • Managed wide variety of customer service and tasks to resolve customer issues quickly and efficiently.
  • Trouble shooting and repaired dryers, washers, dish washer, refrigerators, microwave ovens, stoves and conventional ovens.

Top Appliance Technician Employers

Appliance Technician Videos

Another Day In the Life of an HVAC Tech Part 2

Medical Appliance Technicians CareerSearch.com

Appliance Technician