Below we've compiled a list of the most important skills for an Appliance Technician. We ranked the top skills based on the percentage of Appliance Technician resumes they appeared on. For example, 20.4% of Appliance Technician resumes contained Customer Service as a skill. Let's find out what skills an Appliance Technician actually needs in order to be successful in the workplace.

15 Essential Appliance Technician Skills For Your Resume And Career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how customer service is used on appliance technician resumes:
  • Provided elite customer service to clients through the prompt identification of issues and delivery of technical recommendations.
  • Deliver excellent customer service with professionalism, timeliness and leadership.
  • Maintained professional customer service proficiency when dealing with challenging situations.
  • Foster positive professional relationships and provide exceptional customer service.
  • Utilized customer service skills and exercised problem management skills.

2. Order Parts

Order parts means to purchase parts or components that may be used to replace or configure a piece of machinery.

Here's how order parts is used on appliance technician resumes:
  • Determined and explained product malfunctions, order parts used to repair or replacement defective components.
  • Look up parts using company issued laptop/blackberry, order parts for customer, and communicate continuously with office & customers.
  • Travel to customers homes to diagnose problem with appliance, order parts, install parts, check final operation.
  • Service washing machines, dryers, refrigerators, and stoves * Order parts for appliances * Sale appliances
  • Offer additional services to customers: Protection Agreements, filters, cleaners, order parts as needed.

3. Trouble Shooting

Troubleshooting is a term that refers to the process of solving any kind of problem. Troubleshooting is done in order to determine the problem which may be hindering the operations or functionality of a machine or system.

Here's how trouble shooting is used on appliance technician resumes:
  • Trouble shooting and repaired dryers, washers, dish washer, refrigerators, microwave ovens, stoves and conventional ovens.
  • Performed trouble shooting and repairs on electrical equipment such as ceiling fans, lighting and electrical circuits.
  • Trouble shooting, and repairing household appliances.
  • Trouble shooting and installing HVAC and Appliances .
  • Assist telecommunications technicians or senior telecommunications technicians in trouble shooting and repairing communications equipment.

4. Hand Tools

Here's how hand tools is used on appliance technician resumes:
  • Maintain the level of the washing machine and connect the water pipes and hoses by the use of hand tools.
  • Adjust functional parts of devices or control instruments, using hand tools, Fluke meters.
  • Used hand tools to mount, install and secure appliances.
  • Utilize various hand tools and schematics to perform job effectively.
  • Dismantled and replaced defective regulators, thermocouples, thermostats, and valves using hand tools.

5. Service Orders

Here's how service orders is used on appliance technician resumes:
  • Process service orders, contact customer and diagnose appliances over the phone.

6. Diagnosis

Here's how diagnosis is used on appliance technician resumes:
  • Dismantled and reassembled appliance to make their diagnosis.
  • Major Appliance Diagnosis & Repair - Inventory - Purchasing - Sales & Marketing
  • Composed written reports of data collected from patient evaluation and presented to department chief for thorough analysis of patient diagnosis.
  • Provided system diagnosis and troubleshooting to the component level via both manual and automated test equipment generated reports.
  • Troubleshooted equipment wiring harnesses using technical manuals and schematic drawings to diagnosis and isolate faults and effect repairs.

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7. Ice Machines

Ice machines fall under the HVAC industry and it involves repairing, installing, and troubleshooting refrigeration systems. You are required to work on industrial or domestic climate-control systems, such as HVAC units, ice machines, beverage facilities, and refrigerated storage units. The prime responsibility is to diagnose issues and make adjustments to existing facilities. Apply troubleshooting techniques, replace components and run analyses to ensure the systems are operating properly following renovations.

Here's how ice machines is used on appliance technician resumes:
  • Service technician in air conditioning, refrigeration, heating, air distribution, chillers, and ice machines.
  • Experience in servicing appliances such as washer, dryers, ranges, refrigerators and ice makers.
  • Ice machine, ice makers.
  • Service of all High-End Appliances from residential to commercial Repair of sealed system Refrigerators, ice makers, WIC.

8. Company Vehicle

A company vehicle or a take-home vehicle is a vehicle that a company owns or leases to use for its business operations or to be used by the company for their commute to the local office or to be used for business travel. Usually, the company buys the vehicle, covering all the costs of the vehicle and agreeing to the risks involved.

Here's how company vehicle is used on appliance technician resumes:
  • Maintain inventory and cleanliness of company vehicle.
  • Inventory of all company vehicles and trailers and minor office work (answering phones, filing, and scheduling).
  • Maintained company vehicle servicing, also was proficient in computer record keeping and time management.
  • Maintain the company vehicle properly and ensure that it is well stocked.
  • Dispatched from home daily with company vehicle.

9. Hvac

Here's how hvac is used on appliance technician resumes:
  • Coordinated and ensured all HVAC and appliance installations were completed to superior standards.
  • Repair of office and residential HVAC systems, and residential appliances.
  • Tested, diagnosed and repaired HVAC systems and major household appliances.
  • Install, maintain, and repair residential HVAC equipment and appliances.
  • Serviced and repaired residential and commercial appliances and HVAC systems.

10. Dryer

Here's how dryer is used on appliance technician resumes:
  • Serviced and maintained all appliances on property From microwaves dishwashers washer and dryers ranges and refrigerators
  • Performed maintenance on washers and dryers, also preventative maintenance routinely.
  • Repair Washer machines dryer refrigerator.
  • Trained with a current Technician on repair calls for stoves, refrigerators, dishwashers, cloth washers and dryers and microwaves.
  • Work Description: Troubleshoot, install and repair stoves, dishwashers, dryers, washer machines, refrigerators, and disposals.

11. Service Calls

Here's how service calls is used on appliance technician resumes:
  • Performed service calls and preventative maintenance, evaluated and determined condition of all equipment to Military Housing.
  • Performed in home service calls for appliance brands such as LG, Whirlpool, and Maytag.
  • Job description includes: Residential service calls to repair or remove and install new appliances.
  • Scheduled service calls, sold customers on repair work, upgrades and used appliances.
  • Entrusted to maintain payment for service calls and managed paperwork associated to service call.

12. Drywall Repair

Drywall repair refers to the activity of mending the drywall.

Here's how drywall repair is used on appliance technician resumes:
  • Coordinated well and assisted with highly important labors such as new roof and drywall installation.
  • Performed various painting, plumbing, electrical, flooring and drywall installation and repairs.
  • Executed repairs with said malfunctioning systems, in addition to drywall repairs.
  • Finish Carpentry Drywall installation Water extraction Repair preparation and demolition

13. Air Conditioners

Here's how air conditioners is used on appliance technician resumes:
  • Repaired all makes and models of refrigerators, air conditioners, washers, dryers, ranges and dishwashers
  • Performed maintenance on all model stoves, refrigeration, air conditioners, dryers, and washers.
  • Repair washers, dryers, dishwashers, microwaves, ranges, refrigerators and window air conditioners.
  • Repaired major home appliances: Air Conditioners, Microwaves, Stoves, Dishwashers and Refrigerators
  • Repaired all major home appliances and home air conditioners.

14. Kitchen Appliances

Here's how kitchen appliances is used on appliance technician resumes:
  • Load and unload trucks with various appliances ranging from Washers, Dryers, Refrigerators, and kitchen appliances.
  • Field appliance technician of all laundry and kitchen appliances, Microwaves and Refrigerators.
  • Installed kitchen appliances* Drove and delivered appliances* Installed receptacles
  • Installed appliances, door removals, refurnishing kitchen appliances and counters.
  • Deliver and install kitchen appliances, drive truck to customer location

15. Preventive Maintenance

Here's how preventive maintenance is used on appliance technician resumes:
  • Performed routine preventive maintenance to ensure that residential products operated efficiently.
  • Perform routine preventive maintenance to ensure that machines continue to run smoothly, operate efficiently.
  • Performed preventive maintenance and repair on specified units on the property.
  • Perform preventive maintenance within a PM schedule.
  • Generated a schedule of repairs in numerous building, also coordinated with managers to perform preventive maintenance in a timely manner.
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The eight most common skills based on Appliance Technician resumes in 2022.

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Real Examples Of Appliance Technician Resumes That Use These Skills

List Of Skills To Add To Your Appliance Technician Resume

According to recent trends, the most relevant Appliance Technician Resume Keywords for your resume are:

  • Customer Service
  • Order Parts
  • Trouble Shooting
  • Hand Tools
  • Service Orders
  • Diagnosis
  • Ice Machines
  • Company Vehicle
  • Hvac
  • Dryer
  • Service Calls
  • Drywall Repair
  • Air Conditioners
  • Kitchen Appliances
  • Preventive Maintenance
  • Electrical Systems
  • Clothes Washers
  • Customers Homes
  • Water Heaters
  • Whirlpool
  • Defective Parts
  • Inventory Control
  • Samsung
  • Parts Inventory
  • Garbage Disposals
  • Service Contracts
  • Loose Parts
  • Circuit Boards
  • LG
  • Bosch
  • Laundry Appliances
  • Install Appliances
  • Water Lines
  • Empty Trash
  • Conduct Tests
  • Company Policies
  • Viking
  • Additional Products
  • Circuit Testers
  • Defective Components
  • Repair Cost Estimates
  • On-Site Installation

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Online Courses For Appliance Technicians

One of the best ways to acquire the skills needed to be an Appliance Technician is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since Appliance Technicians benefit from having skills like Customer Service, Order Parts, and Trouble Shooting, we found courses that will help you improve these skills.

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The Customer: Build a Customer Service Strategy (BITE SIZE)

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Fundamentals of Logistics, Supply Chain & Customer Service

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Customer Service: Keep 'em coming back!

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Your Customer Service Toolbox: Best Practices for Beginners

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Customer Service Success: Take Your Skills to the Next Level

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Biomedical Equipment Technician Training: Maintenance & Repair
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Maintaining and troubleshooting sophisticated medical instruments is not an easy task. In order to deliver effective care, the technician requires the knowledge of different aspects of biology and engineering. The different devices work in so many different ways and the literature about repair and troubleshooting is often hard to come by. It can be quite frustrating to search for solutions every time the operator encounters a problem. There is added pressure because the availability of medical...

Customer Service English Essentials

Learn the English phrases, sentences, and tips you'll need to handle customer service situations over the phone...

Customer Service: Soft Skills Fundamentals

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Most Common Skills For Appliance Technicians

RankAppliance Technician SkillPercentage of Appliance Technicians
1Customer Service20.4%
2Order Parts11.7%
3Trouble Shooting9.6%
4Hand Tools8.2%
5Service Orders7.4%
7Ice Machines3.6%
8Company Vehicle3.4%
11Service Calls2.6%
12Drywall Repair2.4%
13Air Conditioners2.3%
14Kitchen Appliances1.8%
15Preventive Maintenance1.8%
16Electrical Systems1.3%
17Clothes Washers1.2%
18Customers Homes1.2%
19Water Heaters1%
21Defective Parts0.8%
22Inventory Control0.8%
24Parts Inventory0.6%
25Garbage Disposals0.6%
26Service Contracts0.5%
27Loose Parts0.5%
28Circuit Boards0.5%
31Laundry Appliances0.4%
32Install Appliances0.3%
33Water Lines0.3%
34Empty Trash0.3%
35Conduct Tests0.3%
36Company Policies0.2%
38Additional Products0.2%
39Circuit Testers0.2%
40Defective Components0.2%
41Repair Cost Estimates0.1%
42On-Site Installation0.1%

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