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Application consultant skills for your resume and career

15 application consultant skills for your resume and career
1. Client Facing
- Coordinated implementation activities for hospitality software solution including client facing requirements gathering, application deployment and user training.
- Directed a comprehensive Call Center redesign for a key retail brokerage client facing significant customer satisfaction issues.
2. Java
Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.
- Utilized Rational and IBM Java development tools to develop hot fixes and maintenance releases using Java code in a J2EE environment.
- Utilized Java based automation tools such as Selenium and JUNIT 4 / Web Driver / ANT framework for regression cycles.
3. CRM
CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.
- Executed Microsoft CRM Administrative functions including settings up security roles and creating custom entities.
- Provided implementation, documentation and training for in-house Oracle CRM installation.
4. Business Process
A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.
- Tailor solution strengths to support business process enhancements and operational changes and present software to various personnel in a business organization.
- Provide weekly status updates and provide recommendations to senior level management that would improve system functionality and overall business processes.
5. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- Provided support to troubleshoot process and setup issues with Horizon and Hospice environment and application.
- Trained new hires in the MIS Group and worked with software consultants to troubleshoot.
6. Database
A database is a collection of data and information which makes it easy to view, access, and manage. Databases save a lot of time and can store huge amounts of data. Databases make sorting data easier and stores it in certain fields which narrows the searching criteria. A database usually contains tables, graphs, and columns to display data.
- Web applications developed: document repository, equipment reservation, PDF conversions, user-defined database queries, and software subscriptions.
- Involved in optimizing database performance by analyzing database objects, generating statistics, creating indexes, creating materialized views etc.
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- Managed financial implementation, created test plans and facilitated user acceptance and conducted training on upgraded applications.
- Experience in developing installation packages and support integration testing, user acceptance testing and implementation.
8. C++
C++ is a general-purpose programming language that is used to create high-performing applications. It was invented as an extension to the C language. C++ lets the programmer have a high level of domination over memory and system resources. C++ is an object-oriented language that helps you implement real-time issues based on different data functions
- Designed a C++ application framework integrating reusable persistent business objects with a MVC paradigm.
- Supported and co-developed vendor software in C++ that interacted with the routing control hardware and interfaced to Microsoft SQL databases.
9. C #
- Worked in MVC pattern and Entity Framework in C #.
- Implemented the Performance Monitor utility to monitor the entire performance of the application using C # and SQL Server.
10. Project Management
- Coordinated the circuit provisioning, hardware procurement, and labor assignments related to multiple simultaneous initiatives in the project management role.
- Managed on time and on budget implementations of Finance and Distribution Modules utilizing project management skills.
11. HR
HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.
- Managed administration accounts in an advanced team coordinating with HR departments and business owners.
- Facilitated documentation of all Standard Operating Procedures for Finance, HR, PM, BA, Development, QA and UAT.
12. User Training
- Conducted organized end user training in FI/CO functionality including reporting in consolidations module, report painter/writer and customized ABAP reports.
- Documented functional and technical requirements, developed and maintained project plans, coordinated testing and end user training.
13. Technical Issues
- Recognized potential technical issues and refers them to the appropriate technical support representative.
- Assisted development team/code maintenance staff with functional and technical issues as necessary.
14. Gap Analysis
- Completed gap analysis and recommendations at leading Canadian retailer for their product development, planning and purchasing processes.
- Created current state and gap analysis documentation and presented phased remediation proposal to senior management.
15. Technical Support
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Provided customer service to benefit administrators * Provided navigational and technical support to employees * Organized and assisted with consumer benefit projects
- Administer technical support to account executives regarding applications and hardware that support their day to day business requirements.
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What type of skills will young application consultants need?
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List of application consultant skills to add to your resume

The most important skills for an application consultant resume and required skills for an application consultant to have include:
- Client Facing
- Java
- CRM
- Business Process
- Troubleshoot
- Database
- User Acceptance
- C++
- C #
- Project Management
- HR
- User Training
- Technical Issues
- Gap Analysis
- Technical Support
- ERP
- Customer Satisfaction
- Amazon Web Services
- Go-Live
- Web Services
- SME
- Provide Technical Assistance
- SQL Server
- Azure
- UI
- Application Development
- Pre Sales
- Post Sales
- Linux
- App Development
- ETL
- Payroll
- XML
- DB2
- Visio
- Jenkins
- Functional Specifications
- HTML
- Unix
- Software Applications
- Sap Configuration
- Application Support
- PL/SQL
- Regression
- QA
- MM
- CSS
- PeopleSoft
- JSON
Updated January 8, 2025