Below we've compiled a list of the most important skills for an application consultant. We ranked the top skills based on the percentage of application consultant resumes they appeared on. For example, 10.7% of application consultant resumes contained business process as a skill. Let's find out what skills an application consultant actually needs in order to be successful in the workplace.

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The six most common skills found on Application Consultant resumes in 2020. Read below to see the full list.

15 Essential Application Consultant Skills For Your Resume And Career

1. Business Process

A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.

Here's how business process is used on application consultant resumes:
  • Tailor solution strengths to support business process enhancements and operational changes and present software to various personnel in a business organization.
  • Provide weekly status updates and provide recommendations to senior level management that would improve system functionality and overall business processes.
  • Added value to clients by evaluating existing business processes for improvement, then integrating software functionality to support those improvements.
  • Participated in WorkShop with business owners and plants in understanding SAP business process of managing product complexity and variant configuration.
  • Assisted Sales efforts including demonstrations, needs analysis, business process documentation, solution research and service estimates.

2. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how crm is used on application consultant resumes:
  • Executed Microsoft CRM Administrative functions including settings up security roles and creating custom entities.
  • Provided implementation, documentation and training for in-house Oracle CRM installation.
  • Conducted trouble-shooting investigations prior to the start-up of new production lines Using the CRM tools such as INTERACT and CCA.
  • Developed for Microsoft Office SharePoint Server and Microsoft Dynamics CRM using C#, JavaScript, HTML, and CSS.
  • Full Implementation of Dynamics GP (All Modules including Manufacturing), MS Retail & CRM to many clients.

3. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how troubleshoot is used on application consultant resumes:
  • Provided support to troubleshoot process and setup issues with Horizon and Hospice environment and application.
  • Trained new hires in the MIS Group and worked with software consultants to troubleshoot.
  • Work with KANA Technical Support to troubleshoot and resolve customer issues.
  • Identify, troubleshoot, and resolve problems within the build process.
  • Trained clients to troubleshoot hardware issues on a site basis.

4. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how technical support is used on application consultant resumes:
  • Provided customer service to benefit administrators * Provided navigational and technical support to employees * Organized and assisted with consumer benefit projects
  • Administer technical support to account executives regarding applications and hardware that support their day to day business requirements.
  • Provide timely and efficient technical support for commonly used desktop applications to increase client connectivity and productivity.
  • Coordinated and facilitated the process flow documentation understanding with business users and technical support team.
  • Provided secondary level technical support for complex issues regarding university technology and applications.

5. Workforce

The workforce is the pool of workers who are working or are unemployed. It usually refers to employees of a particular organization or sector, but it may also refer to a geographic area such as a town, region, or nation. Both working and unemployed people make up a country's population (labor force).

Here's how workforce is used on application consultant resumes:
  • Prepared the requirement documents to configure the Workforce Timekeeper.
  • Provide technical off-site and on-site applications support to customers, answering complex questions on function and usage of Workforce Central products.
  • Co-trained timekeepers, managers and directors on the use of KRONOS Workforce Timekeeper.
  • Train other team members how to use Workforce Ready.
  • Trained client workforce on accounting and distribution software.

6. Database

A database is a collection of data and information which makes it easy to view, access, and manage. Databases save a lot of time and can store huge amounts of data. Databases make sorting data easier and stores it in certain fields which narrows the searching criteria. A database usually contains tables, graphs, and columns to display data.

Here's how database is used on application consultant resumes:
  • Web applications developed: document repository, equipment reservation, PDF conversions, user-defined database queries, and software subscriptions.
  • Involved in optimizing database performance by analyzing database objects, generating statistics, creating indexes, creating materialized views etc.
  • Provided technical leadership that spanned multiple facets in providing solutions to client-server and relational database management environments.
  • Analyzed database and programs to perform Y2K related modifications within PRISM Preventative Maintenance and Inventory Management modules.
  • Created and maintained an Inpatient/Outpatient database application for Metro Medical Group's Finance department and Provider staff.

7. User Interface

The user interface (UI) is the area or point where a person communicates with or transfers information to an electric computer or application. The user interface enables applications to offer precise product details to their intended customer without causing any misunderstanding. Customers want modern technology to behave in a certain manner for their convenience, so it is advised to create a user interface that is simple to use, precise, and predictable so that customers are fully pleased with its services. It can make a significant difference in converting visitors into customers.

Here's how user interface is used on application consultant resumes:
  • Major re-engineering of system processes for user interface transactions.
  • Utilized JavaScript to enhance the user interface on the browser and synchronize the views of the different web pages.
  • Created new GUI user interface for ease of use, migrate application to new Access version and conducted testing.
  • Developed the pricing software solution's User Interface for Fortune Global 500 companies.
  • Create the voice user interface design and coordinate technical specifications with development staff.

8. Module

A Module, in the field of education, is a term meant to refer to an educational unit, a set of classes or lessons linked by the same or similar topic or topics. It is often described as a "self-contained course" which lasts a defined amount of time, usually between a week and a school term. Modules are often linked up and connected to create a full education program of a year or a course.

Here's how module is used on application consultant resumes:
  • Conducted organized end user training in FI/CO functionality including reporting in consolidations module, report painter/writer and customized ABAP reports.
  • Conducted functional and integrated testing of module applications to insure expected functional results.
  • Received appreciation/award for successfully integrating the Receiving module with the SAP downstream system.
  • Managed the Purchasing and Inventory module upgrade in a manufacturing environment.
  • Worked multiple Oracle Manufacturing module implementations, with increasing responsibility.

9. C++

C++ is a general-purpose programming language that is used to create high-performing applications. It was invented as an extension to the C language. C++ lets the programmer have a high level of domination over memory and system resources. C++ is an object-oriented language that helps you implement real-time issues based on different data functions

Here's how c++ is used on application consultant resumes:
  • Designed a C++ application framework integrating reusable persistent business objects with a MVC paradigm.
  • Programmed in C/C++ Language & PERL to implement socket communication libraries & modules that were used by the web application.
  • Supported and co-developed vendor software in C++ that interacted with the routing control hardware and interfaced to Microsoft SQL databases.
  • Developed Pro*C and C, C++ programs to build batch process jobs.
  • Used C and C++ routines to develop interface jobs.

10. C #

Here's how c # is used on application consultant resumes:
  • Worked in MVC pattern and Entity Framework in C #.
  • Implemented the Performance Monitor utility to monitor the entire performance of the application using C # and SQL Server.
  • Developed the code using C #.NET and used AJAX call to consume the services.
  • NET platform in C # under ASP.
  • Design and Developed WCF Service using VS 2013, LINQ and C #.

11. Project Management

Here's how project management is used on application consultant resumes:
  • Coordinated the circuit provisioning, hardware procurement, and labor assignments related to multiple simultaneous initiatives in the project management role.
  • Managed on time and on budget implementations of Finance and Distribution Modules utilizing project management skills.
  • Project management collaboration with IBM on software application design and integration into the Electronic Medical Record.
  • Initiated structured methodologies for design documentation that streamlined project management process and led to higher client satisfaction
  • Contracted to perform accounting and project management implementation and support for customer base.

12. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how hr is used on application consultant resumes:
  • Managed administration accounts in an advanced team coordinating with HR departments and business owners.
  • Facilitated documentation of all Standard Operating Procedures for Finance, HR, PM, BA, Development, QA and UAT.
  • Prioritize tasks and keep a continuous relationship with insurance carriers, HR administrators, and operators for 120 companies.
  • Conduct parallel and live full system processing of all HR, payroll and benefit administration systems.
  • Reviewed and consulted with clients on business policies and practices, including HR compliance issues.

13. User Training

Here's how user training is used on application consultant resumes:
  • Documented functional and technical requirements, developed and maintained project plans, coordinated testing and end user training.
  • Displayed leadership capabilities in handling and facilitating end-user training for numerous software platforms.
  • Provided end-user training documents and conducted training sessions on multiple Oracle applications.
  • Developed and delivered user training courses for PostGrads applications.
  • Provided end user training and support following installation.

14. Workflow

A workflow is a clearly defined and repeatable series of steps that are carried out according to a set of procedural rules to achieve a goal. Workflows describe how something goes from undo to completion or from raw state to processed state. The flow described includes tasks, documents, or information that are transferred to an appropriate workflow participant in a sequence determined by predefined actions or business rules.

Here's how workflow is used on application consultant resumes:
  • Conducted a successful workflow review for independent oil companies to identify inefficiencies in work stream and provided recommendations for improvement.
  • Developed a homogeneous e-mail workflow environment to service electronics requests for NationsBank and KeyBank.
  • Performed individual consulting to improve workflow and end-user efficiency.
  • Worked closely with end-users to establish system workflow requirements.
  • Assist implementation with respects to technical and workflow requirements.

15. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how java is used on application consultant resumes:
  • Utilized Rational and IBM Java development tools to develop hot fixes and maintenance releases using Java code in a J2EE environment.
  • Utilized Java based automation tools such as Selenium and JUNIT 4 / Web Driver / ANT framework for regression cycles.
  • Developed GUI interfaces based on Java Swing for the custom application delivered to the major IBM client in California.
  • Provided consulting services to clients developing applications using a JAVA Critical Event Processing (CEP) framework.
  • Used various Java, J2EE design patterns like Singleton, Observer, State etc.

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Online Courses For Application Consultants

One of the best ways to acquire the skills needed to be an application consultant is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since application consultants benefit from having skills like business process, crm, and troubleshoot, we found courses that will help you improve these skills.

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Project Management Applications
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Learn how to maximize your project's chance of success and become proficient at recruiting and empowering your project's team members...

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Top advices from consulting practice with examples and case studies...

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Practical guide how to prepare for a case interview and how to get into consulting firms: McKinsey, Bain, BCG, PwC, EY...

Oracle 11g PL/SQL Fundamentals I
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Most Common Skills For Application Consultants

RankascdescApplication Consultant SkillascdescPercentageascdesc
1
Business Process
10.7%
2
CRM
6%
3
Troubleshoot
5.3%
4
Technical Support
5.2%
5
Workforce
4.7%
6
Database
3.9%
7
User Interface
3.8%
8
Module
3.3%
9
C++
3.3%
10
C #
3.3%
11
Project Management
3.2%
12
HR
2.8%
13
User Training
2.8%
14
Workflow
2.6%
15
Java
2.3%
16
Customer Service
2.3%
17
Test Scripts
2.1%
18
ERP
2%
19
Go-Live
1.9%
20
Web Services
1.7%
21
SME
1.6%
22
R
1.4%
23
SQL
1.3%
24
Setup
1.2%
25
Software Development
1.2%
26
XML
1.1%
27
Linux
1.1%
28
ETL
1.1%
29
DB2
1%
30
Payroll
1%
31
Html
1%
32
Jenkins
1%
33
Visio
0.9%
34
Peoplesoft
0.9%
35
QA
0.9%
36
Unix
0.9%
37
Software Applications
0.9%
38
Application Support
0.8%
39
Pl/Sql
0.8%
40
MM
0.8%
41
CSS
0.7%
42
Json
0.7%
43
Kronos
0.7%
44
Internet
0.7%
45
System Configuration
0.7%
46
Sdlc
0.6%
47
Training Materials
0.6%
48
Management System
0.6%
49
Issue Resolution
0.5%

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