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Become An Application Services Manager

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Working As An Application Services Manager

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $151,850

    Average Salary

What Does An Application Services Manager Do At Accenture

* Develop new client relationships and expand existing relationships to drive Application Services Sales
* Manage client expectations in conjunction with the Client Account Lead (CAL) or Technology
* Manage client expectations in conjunction with the Client Account Lead (CAL) or Technology Account Lead (TAL)
* Provide advice on solutions to business requirements, and plan services to be delivered to users
* Work closely with the client to identify business requirements, and define service requirements for new services
* Work with the client and the GDN to commit to the scope of work, schedule, and cost for the work as a whole
* Work with the client to establish a prioritization approach, and adjust priorities of work with clients as necessary
* Ensure resolution of service performance issues
* Manage supply and demand, service quality, change orders, and recovery plans
* Achieve Application Services contract controllable income (CCI) targets, forecasts, puts/takes
* Identify and implement continuous improvement
* Ensure adoption and compliance with Accenture Delivery Methods in accordance with Policy 11, including the creation and maintenance of the management plans (e.g., Business Continuity, etc.)
* Work with the Client Account Lead L/ Commercial Director to originate Application Services EAC adjustments if required
* Work with Client Account Leads and/or Technical Account Leads to drive incremental revenue growth through further expansion of footprint at client
* Leverage industry expertise to influence client in resourcing strategies
* Participate in Account planning and forecasting activities.
* Applicant must be local or willing to relocate to Phoenix, AZ

What Does An Application Services Manager Do At Umpqua Bank

* Lead the team to achieve high performance levels in terms of accuracy, system stability, and efficiency of issue resolution.
* Coordinate individual work streams to ensure alignment with business priorities and
* goals.
* Facilitate the collaboration of knowledge sharing and overall professional
* development of support team.
* Drive business partner / customer satisfaction through transparency and communication.
* Monitor and analyze metrics to identify opportunities for improvement.
* Supervise to ensure competence and continuity of qualified staff through optimum selection, mentoring, performance management, and recognition.
* Analyze current processes and make recommendations for areas of improvement, including but not limited identifying best practice design patterns and standards that will be common to multiple applications.
* Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training.
* Keeps up to date on regulation changes.
* Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
* Maintain a working knowledge of Bank's written policies and procedures regarding
* Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
* May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
* Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
* Takes personal initiative and is a positive example for others to emulate. · Embraces our vision to become "The World's Greatest Bank." · May perform other duties as assigned.
* SUPERVISORY RESPONSIBILITIES 3
* employees

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How To Become An Application Services Manager

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.

Education

Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.

Advancement

Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Application Services Manager jobs

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Application Services Manager Demographics

Gender

  • Male

    64.5%
  • Female

    33.6%
  • Unknown

    1.8%

Ethnicity

  • White

    72.7%
  • Asian

    14.7%
  • Hispanic or Latino

    9.5%
  • Unknown

    2.6%
  • Black or African American

    0.4%
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Languages Spoken

  • Spanish

    66.7%
  • Portuguese

    33.3%

Application Services Manager

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Application Services Manager Education

Application Services Manager

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Real Application Services Manager Salaries

Job Title Company Location Start Date Salary
Application Services Account Executive Senior Manager Accenture LLP Mountain View, CA Apr 14, 2015 $212,600
Application Services Account Executive-Senior Manager Accenture LLP Florham Park, NJ Dec 14, 2015 $182,300
Application Services Account Executive-Senior Manager Accenture LLP Harrisburg, PA Dec 14, 2015 $182,300
Application Services Account Executive-Senior Manager Accenture LLP Princeton, NJ Dec 14, 2015 $182,300
Application Services Account Senior Manager Accenture LLP El Segundo, CA Jan 02, 2016 $162,000
Application Services Account Executive Senior Manager Accenture LLP El Segundo, CA Apr 18, 2016 $162,000
Application Services Account Executive Senior Manager Accenture LLP Irvine, CA Apr 18, 2016 $162,000
Application Services Business Manager Hewlett-Packard Globalsoft Ltd. Palo Alto, CA Oct 01, 2012 $162,000
Application Services Business Manager Hewlett-Packard Globalsoft Ltd. Palo Alto, CA Jun 05, 2012 $162,000
Manager, Application Services Aspen Technology, Inc. Bedford, MA Jul 04, 2016 $141,199
Manager Application Services Alvarez & Marsal Holdings LLC New York, NY Oct 01, 2012 $139,000
Manager, Applications Services Platform (ASP) Team Airbiquity, Inc. Seattle, WA Jul 23, 2013 $131,221
Application & Service Manager-CRM Novartis Pharmaceuticals Corporation East Hanover, NJ Mar 28, 2016 $131,200
Application & Service Manager-CRM Novartis Pharmaceuticals Corporation East Hanover, NJ Jan 12, 2015 $131,200
Application & Service Manager-CRM Novartis Services Inc. East Hanover, NJ Apr 01, 2016 $131,200
Manager, Application Services Aspen Technology, Inc. Burlington, MA Apr 07, 2013 $126,440
Applications Services Manager Toll Global Forwarding (USA) Inc. Carteret, NJ Jan 01, 2015 $125,000
IS Manager Application Services Sanofi Us Services Inc. Bridgewater, NJ Aug 31, 2016 $120,182 -
$144,767
IS Manager, Application Services Fi/Co Sanofi Us Services Inc. Bridgewater, NJ Jul 28, 2014 $120,000
Manager, Application Services Bristol-Myers Squibb Company Princeton, NJ Jun 01, 2011 $120,000
Manager Application Services Jetblue Airways Islandia, NY Sep 18, 2013 $119,935
Manager, Application Services Active Network, LLC Dallas, TX Jul 13, 2015 $118,965
Manager Applications Services Beckman Coulter, Inc. Fullerton, CA Aug 15, 2009 $118,450
Pi-Application Advisory Services (AAS)-Enabling Technologies Manager-Sap Ernst & Young U.S. LLP Chicago, IL Dec 15, 2014 $116,400 -
$118,845
Manager, Application Services Active Network, LLC Dallas, TX Jan 12, 2016 $116,084
IT Application Service Manager Optum Services, Inc. Santa Ana, CA Feb 03, 2014 $115,274 -
$123,000

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Top Skills for An Application Services Manager

ServiceDeliveryWebComplianceApplicationServicesProjectManagementDatabaseFinancialApplicationDevelopmentVendorRelationshipsResourceSharepointApplicationSupportFunctionSQLServerDisasterHardwareERPRegulatoryDirectReportsItilManagementSystem

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Top Application Services Manager Skills

  1. Service Delivery
  2. Web
  3. Compliance
You can check out examples of real life uses of top skills on resumes here:
  • Managed and participated in projects to develop and execute cost savings strategies (including off-shoring) for Application Service Delivery.
  • Led the design and development of the HIGLAS web portal to track and report operation issues.
  • Ensured compliance with established directives & developed procedures for network operations.
  • Key Results: - Created, implemented and documented all processes and procedures for Application Services Business Unit.
  • Assumed responsibility for North American application development, support, project management and quality assurance teams.

Top Application Services Manager Employers