Post job

Application support analyst vs senior applications analyst

The differences between application support analysts and senior applications analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an application support analyst, becoming a senior applications analyst takes usually requires 4-6 years. Additionally, a senior applications analyst has an average salary of $104,319, which is higher than the $92,078 average annual salary of an application support analyst.

The top three skills for an application support analyst include application support, customer service and troubleshoot. The most important skills for a senior applications analyst are healthcare, project management, and home health.

Application support analyst vs senior applications analyst overview

Application Support AnalystSenior Applications Analyst
Yearly salary$92,078$104,319
Hourly rate$44.27$50.15
Growth rate10%9%
Number of jobs173,440121,062
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 70%
Average age4243
Years of experience26

What does an application support analyst do?

An application support analyst is responsible for responding to and resolving customer issues about smartphone or computer applications. They do a variety of applications ranging from banking software and mobile games, and they usually deal with a great number of clients daily. It is also their task to report to a next level member of staff, such as an information technology (IT) manager or a senior systems analyst. Moreover, they spend their time working in an office setting and can be employed by software companies, game developers, technology creators, and other types of organizations.

What does a senior applications analyst do?

Senior Application Analysts are information technology (IT) professionals. They are responsible for addressing requests and concerns related to software applications. They may specialize in specific software or may be assigned to address concerns on a wide array of applications. They create reports related to software concerns. They take note of troubleshooting logs and how they were able to fix problems. Senior Application Analysts are in charge of understanding why such problems arise. They analyze the concerns and identify patterns to help mitigate any future problems.

Application support analyst vs senior applications analyst salary

Application support analysts and senior applications analysts have different pay scales, as shown below.

Application Support AnalystSenior Applications Analyst
Average salary$92,078$104,319
Salary rangeBetween $67,000 And $125,000Between $78,000 And $138,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkCalifornia
Best paying companyMetaNelson Mullins Riley & Scarborough
Best paying industryFinanceFinance

Differences between application support analyst and senior applications analyst education

There are a few differences between an application support analyst and a senior applications analyst in terms of educational background:

Application Support AnalystSenior Applications Analyst
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 70%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityStanford University

Application support analyst vs senior applications analyst demographics

Here are the differences between application support analysts' and senior applications analysts' demographics:

Application Support AnalystSenior Applications Analyst
Average age4243
Gender ratioMale, 64.2% Female, 35.8%Male, 62.7% Female, 37.3%
Race ratioBlack or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 53.4% American Indian and Alaska Native, 0.4%Black or African American, 10.1% Unknown, 5.0% Hispanic or Latino, 10.9% Asian, 15.2% White, 58.5% American Indian and Alaska Native, 0.2%
LGBT Percentage11%8%

Differences between application support analyst and senior applications analyst duties and responsibilities

Application support analyst example responsibilities.

  • Manage the daily operation relate to MQ.
  • Develop user friendly PowerShell tools to automate various tasks the helpdesk do on a daily basis.
  • Lead a project to redesign the company's CRM system, resulting in streamline company communication and increase efficiency.
  • Lead recovery efforts, managing communication processes and engage technical SME's as needed to brainstorm and implement solutions.
  • Create training PowerPoint presentations on effectively managing escalate clients, and take part in administering a training program bank wide.
  • Manage and resolve technical escalations involving internal/external parties as required to meeting SLA goals.
  • Show more

Senior applications analyst example responsibilities.

  • Manage a regional information center responsible for training and empowering users to develop user generate mainframe and PC base business applications.
  • Create the program execution run-stream for CMODS group using Visio flowchart.
  • Prepare business process models; used Visio to create use case diagrams.
  • Assist in building a robust keyword driven framework on the top of RFT using Java as a programming language.
  • Create and maintain FTP connections and tasks for all inbound/outbound file transfers for ERP interface files utilizing MoveIt software.
  • Maintain and/or troubleshoot existing reports.
  • Show more

Application support analyst vs senior applications analyst skills

Common application support analyst skills
  • Application Support, 12%
  • Customer Service, 9%
  • Troubleshoot, 6%
  • Infrastructure, 5%
  • Java, 5%
  • Technical Support, 4%
Common senior applications analyst skills
  • Healthcare, 16%
  • Project Management, 7%
  • Home Health, 6%
  • SR, 5%
  • EMR, 4%
  • Java, 4%

Browse computer and mathematical jobs