Application support analyst jobs near me

GovCIO is seeking a skilled and motivated Senior ServiceNow and Enterprise Tools Support Specialist to support our USSS Network Operations and Security Center (NOSC) proposal. This role supports mission-critical systems that enhance national security and operational efficiency. The ideal candidate will have extensive experience in managing ServiceNow and enterprise IT tools, offering Tier II/III support, system integration, workflow automation, and service optimization. This position will be in Washington, DC and will be a hybrid remote position. Responsibilities: Provide daily operational support and troubleshooting for ServiceNow and other enterprise-level IT tools (e.g., SolarWinds, Splunk, SCCM, AppDynamics). Serve as a subject matter expert (SME) for the ServiceNow platform, including ITSM, ITOM, CMDB, Discovery, and custom app modules. Configure and maintain ServiceNow workflows, business rules, UI policies, client scripts, and integrations with third-party tools. Collaborate with internal teams and stakeholders to gather requirements and translate them into technical solutions. Develop and implement automation and monitoring solutions to improve system reliability and performance. Conduct performance tuning, testing, and updates to maintain the security and efficiency of tools. Maintain compliance with federal cybersecurity standards, including FISMA, NIST, and DHS directives. Document technical solutions, system configurations, and standard operating procedures (SOPs). Qualifications: Bachelor's with 8+ years (or commensurate experience) Required Skills and Experience 6++ years of hands-on experience with ServiceNow administration and development. Proficient in one or more enterprise monitoring or endpoint management tools (e.g., Splunk, SCCM, Tanium, AppDynamics). Strong understanding of ITIL frameworks and best practices. Experience with scripting languages (JavaScript, PowerShell) and REST/SOAP APIs. Demonstrated ability to work in a fast-paced, mission-focused environment with minimal supervision. Clearance Required: US citizenship is required to acquire a Top Secret Clearance. Preferred Skills and Experience Active ServiceNow Certified System Administrator or Developer Certification. Experience supporting IT environments within the Department of Homeland Security (DHS) or other federal agencies. Knowledge of federal cybersecurity compliance standards (e.g., NIST 800-53, FISMA). Familiarity with Agile development and DevSecOps environments. Company Overview: GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range: USD $130,000.00 - USD $140,000.00 /Yr.

Razor is looking for an Application Support Analyst or Application Administrator to work on a long term, 100% remote government contracted opportunity. As an Application Support Analyst ( ASA) on our team you have the chance to design application systems in support of our partnered federal government agency. Your technical expertise will be vital as you evaluate and modernize the Veterans Benefits Management System. You'll develop your skills in technology development, testing and network administration while gaining experience in federal contracting. Grow your skills by reusing and expanding technologies to create a better, modernized platform for our nation's veterans. Join our team and help turn requirements into accomplishments that drive change. This role may require team members to be part of an on-call rotation. Staff will need to be able to respond calls on a 24/7 basis. Each rotation lasts one week, and staff will be on call every 4 to 6 weeks depending on team size. 5 Years overall IT Experience 2 year Associate's Degree or Bachelors in technical field- Computer Science, IT, Information Technology, Engineering You Have: 1+ years of experience with SQL 1+ years of experience with relational database systems and concepts 1+ years of experience with data and process analysis Knowledge of sof tware development Ability to grasp concepts and flow of cross platform data Ability to communicate application information and solutions to clients Ability to work efficiently in cross team situations as well as independently Ability to obtain a security clearance

Duration: 6 Months Contract ✅ U.S. Citizenship required due to the nature of the client's work 100% On-Site Work The client seeks a Client Tech Analyst to provide in person and remote technical administrator support and expertise for Windows and Apple devices, Microsoft Office 365 applications, and other applications for enterprise use. A typical day would include troubleshooting complex technical issues, making recommendations, installing hardware and software, setting up workspace configurations and training customers on collaboration best practices. Work is managed and tracked through the Jira Service Desk and measured through Service Levels. Other duties will include supporting telephony, iPhones, network attached printers, conference rooms and executive staff. Qualifications Required Qualifications: Minimum 5 Years of experience troubleshooting technical issues working in a team environment. Excellent judgement, oral, listening, and written communication skills with the ability to effectively communicate with IS professionals, all levels of staff, management, and contractors. Proven experience with Windows and Apple computers, iPhones, network connected printers and IP telephones. Usage and training experience with Microsoft Office 365 applications. Incident and request fulfilment handling with a demonstrated sense of urgency. Inventory control and equipment management experience. Enjoys providing great customer service in a feedback driven environment. Great to Have Preferred Qualifications Jira, Confluence, Workday, NetIQ, BigFix, Jamf, Adobe and PowerShell experience. Project management experience. Education Requirements High School Diploma or GED required. Bachelor's degree preferred. Related certifications preferred. Experience Minimum of 5 years of relevant experience to include roles with increasing responsibility and training. Feliza LaClare Sr. Talent Acquisition Manager iSpace, Inc. Information Technology Services Company 840 Apollo Street, Suite 100, El Segundo, CA 90245 Office: ************* *************************| **********************

Job Title : Power Plant Technical Specialist / Technical Specialist. Type: 12-month contract with possible extension. Pay + Benefits. Seeking a Technical Specialist to support Warren County Power Station to support the Power Generation (Non-Nuclear) Fleet. Responsibilities include, but are not limited to: Provide technical support and identify process improvement opportunities based on incident investigations, root cause analysis, and industry best practices. Support Fleet wide compliance efforts and maintenance standards. Support Station Engineer with capital projects, CBM (Condition Based Maintenance)/PdM (Predictive Maintenance) program, and station evaluation. Support station maintenance activities. Candidate will support various station programs including R-Stamp, ASR/GADS, Vibration analysis, etc. Perform other duties as requested or assigned. Requirements: Basic knowledge of engineering theories and principles. Some understanding of advanced techniques and modification and extension of theories, precepts and practices of the field and related sciences and disciplines. Strong oral and written communication skills (includes technical writing). Strong personal computer skills. Ability to think analytically and solve problems. Ability to understand ASME codes, regulations, and practices. Ability to read and interpret various station drawings. Knowledge of various computer applications, with the ability to manipulate personal computer applications and perform engineering calculations using applicable software programs (Excel, etc.). Equally effective working independently or in team environment. Decision making skills. Ability to process information quickly and effectively manage multiple tasks. Planning, organizational and project management skills. Preferred: Mechanical/Electrical principles with an understanding of CBM and rotating equipment. SAP

GeBBS Consulting is a healthcare technology professional services and consulting firm based in Towson, Maryland servicing clients throughout the US. We are celebrating our 28th year in business. We have two divisions: 1) Hospital / Provider Practice 2) Managed Care / Payer Practice - we work directly with health plans (very strong in the Blue Cross Blue Shield space). GeBBS Consulting has over two decades of experience supporting healthcare clients throughout the US. We are currently hiring a Business Analyst Summary: One of our clients in Blue Cross Blue Shield is looking for a Business Analyst to support enhancement or maintenance of a membership portal. The hired employee will be responsible for working with Product Owners, working with developers and testers, and write user stories all within an Agile environment. Required Skills: 3-8+ years of experience as a Business Analyst in an enterprise-level environment (multiple teams within an Agile environment) working on a software upgrade/maintenance. Experience writing user stories Location: Hybrid, 1-2 times a week in Reston, VA If you are interested in exploring this career opportunity with GeBBS Consulting, please reply with your current resume and the best time to contact you. Recruiting Fraud Over the past year, online recruitment scams have increased frequently, impacting both applicants and employers. To help protect yourself against potential scammers, please note the following recruitment practices employed by GeBBS Consulting. GeBBS Consulting uses a single domain name for all recruiting activities and all Authorized GeBBS Consulting Recruiters use the same domain name for all email correspondences. The official GeBBS Consulting domain is gebbsconsulting.com. If you receive emails or are directed to an email other than GeBBSconsulting.com, you are not responding to GeBBS Consulting. GeBBS Consulting screens applicants through a combination of over-the-phone, video and in-person meetings. GeBBS Consulting will never ask a candidate for payment of any kind as part of the hiring or onboarding process.

WFM Scheduling Lead- Dayforce Permanent $90,000-$130,000 + package Remote (US Based) A large, global organisation operating in a complex, 24/7, high-volume environment is embarking on a major workforce transformation programme. As part of this, we're recruiting a Senior WFM Scheduling Lead to take ownership of multi-site rostering and drive the development of a consistent, scalable scheduling model across multiple regions. You will work closely with operational leaders, planners and HR teams to understand local rules, working patterns, contract structures and skills requirements, then translate these into structured, system-ready scheduling logic. This role suits someone who thrives in demanding environments, enjoys solving complex rostering challenges and is confident influencing stakeholders at all levels. Key Responsibilities Lead the scheduling and rostering workstream across multiple UK and US sites, ensuring local rules and operational practices are accurately reflected in the WFM system. Analyse, map and standardise scheduling processes, working with planners and station managers to move towards a unified, scalable model. Shape and validate Dayforce scheduling configuration, testing and optimisation, supporting future adoption of more advanced functionality. Experience Required Strong hands on background in workforce management, rostering or scheduling within large, multi site, shift based environments. Dayforce WFM scheduling experience with the ability to translate complex operational rules into system logic. Confident stakeholder management style; comfortable influencing operational leaders and navigating demanding, change heavy environments. WFM Scheduling Lead- Dayforce Permanent $90,000-$130,000 + package Remote (US Based)

Title: NOC Analyst (Tier 1/2) Work Arrangement: 100% Remote for now, 24/7/365 shift rotation (nights/weekends required) Clearance: Must be eligible for U.S. Public Trust (U.S. Citizenship required) Overview We are seeking a NOC Analyst (Tier 1/2) to join a Monitoring & Incident Response team supporting a U.S. government customer. The NOC Analyst is responsible for real-time monitoring of network and infrastructure services, initial incident triage, and coordination of response activities during outages or performance degradations. This role serves as a key escalation point and ensures timely communication and documentation throughout the incident lifecycle. Key Responsibilities Perform continuous monitoring of network, systems, and critical services in a 24/7/365 environment. Provide first-level and some second-level troubleshooting for alerts, events, and incidents. Respond to Tier 1/2 Service Desk escalations via tickets, phone, chat, and collaboration tools (e.g., Microsoft Teams). Initiate and coordinate incident bridges, track remediation progress, and document actions taken. Create and update incident summaries, notifications, and after-action reports. Manage the full ticket lifecycle in ITSM tools (e.g., ServiceNow, Remedy), ensuring accurate categorization, prioritization, and timely resolution. Maintain and update Standard Operating Procedures (SOPs) and knowledge base articles to support operational readiness. Collaborate closely with Network Engineers, Service Providers, and IT leadership during outages and major incidents. Escalate issues appropriately based on impact and urgency, following established processes. Required Qualifications 4+ years of experience in IT support, operations, or a similar technical role. Hands-on experience supporting Windows environments and proficiency with Microsoft Office. Experience using ITSM/ticketing tools such as ServiceNow, Remedy, or similar. Strong communication skills, with the ability to clearly document incidents and interact with technical and non-technical stakeholders. Solid analytical and coordination skills; able to work in a fast-paced, high-pressure environment. Ability to work independently as well as part of a team. Ability to obtain and maintain a Public Trust clearance (10+ week process). U.S. Citizenship required and willingness to support 24/7 shift rotations, including nights, weekends, and holidays. Preferred Qualifications Prior experience working in a Network Operations Center (NOC) or Service Desk environment. Experience with reporting and metrics (e.g., incident trends, ticket volume, SLA performance). Active DOJ Public Trust or other federal public trust clearance.

Title: Business Analyst Standard II Duration: 12 Months - Long Term In-person interview is mandatory. Need local candidates. Hybrid Onsite: 4 Days onsite per week from Day 1. This role is for Mid-Sr. Business Analyst who have the drive and initiative. Candidate should well verse with SDLC. Excellent oral and written communication skills. The BA must be able to think out of the box, analyse requirements, and break them down into user stories with sufficient details, and achievable acceptance criteria. Responsible for developing individual project artifacts as necessary including Business Requirements Documentation (BRD's), Functional Requirements Documentation (FRD's), test planning and scenario documents for user acceptance testing (UAT), and project plans as required for all key technical deliveries. Should have experience in writing complex SQL query for advance data reporting. “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Top Secret Business Analyst Salary: $90-100k Interview: 1 round, virtual Schedule: M-F 8-5, Mondays and Fridays remote Desired Skillset: • Top Secret with eligibility to obtain SCI • 5 years of experience in IT analysis, with a focus on specialized applications, systems analysis, or IT consulting • Bachelor in science, engineering, business or related field • Proven expertise in solving moderately complex technical problems and applying mathematical principles to system solutions • Experience working in government IT services or other complex, regulated environments. • Familiarity with various IT specialties, including software development methodologies, system optimization, risk management, and automation • Strong understanding of information systems architecture, networking, telecommunications, and communications protocols • Proficient in analyzing and designing systems for automation, optimization, and software lifecycle management. • Experience with risk management practices and electronic analysis techniques. • Deep knowledge of software development methodologies (Agile, Waterfall, etc.) and modeling/simulation tools • Exceptional problem-solving skills and the ability to break down complex issues into actionable steps JOB DESCRIPTION: Insight Global is looking for a Senior Business Analyst that will play a critical role in analyzing, designing, and optimizing complex IT systems, offering high-level functional systems analysis, design, integration, and implementation advice. *Engage with cross-functional teams, leveraging your knowledge of information systems architecture, software development methodologies, risk management, and automation. *Provide support for both the evaluation of existing systems and the development of new solutions, guiding decision-making and ensuring alignment with project goals. *Provide expert technical knowledge and analysis of specialized applications and the operational environment to solve complex, moderately challenging problems. *Conduct high-level functional systems analysis, offering design and integration solutions that meet customer and contract requirements. *Evaluate business needs and develop documentation to support the implementation of automated solutions in complex IT environments. *Apply advanced mathematical principles, methods, and functional area knowledge to address technical problems in engineering and scientific applications. *Recommend and implement solutions for automation and optimization, ensuring that all systems are aligned with project objectives and deliverables. *Provide guidance on system documentation, integrating technical advice into development processes to ensure smooth and effective implementation. *Collaborate with senior consultants to evaluate and analyze system improvements, optimization efforts, and system development/maintenance requirements. *Support the design, integration, and evaluation of systems for new and legacy technologies

We are seeking a junior-level Data Science professional with a strong academic foundation and early hands-on experience. The ideal candidate will hold a bachelor's degree in a data science-related field and bring internship or project experience that demonstrates curiosity, initiative, and a willingness to learn from senior team members. This role is a great opportunity for someone eager to grow their technical skill set while supporting a high-impact mission. Required Qualifications Active TS/SCI clearance with the willingness to obtain a CI polygraph Ability to work onsite in Northern Virginia, 40 hours per week (telework options are extremely limited) Proficiency with Python and SQL Preferred Qualifications Familiarity with GEOINT collection and related NGA/NRO systems Experience with additional programming languages such as R, JavaScript, HTML, and CSS Understanding of object-oriented programming Experience using visualization tools such as Grafana, Tableau, or Kibana Ability to quickly learn new technologies, adapt to evolving mission requirements, and support the development/testing of new analytic methodologies

Role: RPA Business Analyst (UiPath RPA) Type: HYBRID- 2 days onsite Willing to relocate is OK. UiPath Certification is a big plus. We are seeking a highly experienced RPA Business Process Analyst with deep expertise in UiPath and Document Understanding Your insights will help drive operational efficiency and scale automation adoption across the organization. Key Responsibilities Lead end-to-end process discovery, mapping, and analysis efforts using Document Understanding, Task Mining or equivalent tools to uncover automation opportunities. Collaborate with business stakeholders (process owners, subject matter experts) to understand current-state workflows, pain points, KPIs, and desired outcomes. Elicit, document, and validate functional and non-functional requirements in clear artifacts (e.g. process maps, user stories, use cases, business requirement documents, PDDs). Perform complexity assessment, ROI analysis, and feasibility studies for automation candidates. Support pilot implementations, user acceptance testing (UAT), go-live, and post-deployment stabilization. Act as a liaison between business, IT, and RPA teams to manage change, risks, and stakeholder communication. Required Qualifications & Skills 5+ years of experience in business process analysis, process improvement, or operations roles with exposure to automation programs. At least 2-3 years of hands-on experience with Document Understanding, UiPath Task mining / Task Capture, especially in leveraging AI in Process documentation Proven track record of leading discovery workshops, mapping complex processes, and identifying scalable automation opportunities. Solid understanding of business process modeling techniques. Excellent communication and stakeholder management skills - able to bridge between technical teams and business users. UiPath Certification is big plus.

Since 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources. IT Support Engineer San Francisco, CA Reporting to the IT Director, the Desktop Support Engineer is responsible for supporting systems and services that support the business. This includes desktop, servers, storage, network, applications, security, telephony, and related services. The Desktop Support Engineer is responsible for the entire lifecycle from planning to development to operations and optimization. The role is critical to support core business functions and services. Continuous improvement is a key quality for the role. DUTIES & RESPONSIBILITIES: ● Desktop support - Configure and troubleshoot mac OS, Microsoft Windows and Ubuntu. Maintain mac OS, Windows and Ubuntu deployment images and configuration. ● Service Desk - Serves as the first point of contact for multiple IT areas (systems, storage, network services, telephony, and security). Assign tickets to teams as necessary and triage. Support global user base in onboarding, access, system-related issues. ● New Hire Onboarding - Automate new hire process from user creation to system configuration a deployment. ● Develop, update, implement and maintain procedures and guides ● Responds to systems and services outages and other service-related activities ● Provides technical expertise and support to fellow staff throughout the company ● Network support - Basic configuration and troubleshooting of Cisco, Mikrotik and Palo Alto equipment. ● Server support - Basic configuration and troubleshooting of VMware ESXi, Windows Server and Ubuntu. QUALIFICATIONS: ● 2 to 5 years of relevant IT experience in working with onsite and remote personnel as well as local and remote offices. ● Strong technical knowledge of and experience working with mac OS, Microsoft Windows and Ubuntu ● Technical knowledge of network switches, routers, wireless, firewalls, VMWare ESXi, Free/TrueNAS, Google Workspace ● Good understanding of network protocols (including but not limited to DHCP, DNS, SNMP) ● Discipline to work remotely ● Effective verbal and written communications skills ● Strong desire to expand expertise through continuous learning ● Bonus: Experience with Python, PowerShell, Bash, Mikrotik, PXE, AWS, Atlassian Red Oak Technologies is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. See what it's like to be at the top; connect with one of our recruiters and apply today. Let us help you find your next career opportunity! JOIN RED OAK TECHNOLOGIES! Learn what it's like to be a Red Oak Consultant! Red Oak Five (Core Values): Relationships First | Exceptional Quality and Service | Unwavering Integrity and Trust | Be Easy To Do Business With | Respect Everyone

We are seeking an analytical and detail-oriented Business Analyst / Scrum Master to support a federal government client in advancing AI and automation initiatives. This position requires a strong ability to gather and translate requirements from diverse stakeholders ranging from technical teams to government leadership into actionable deliverables and technical solutions. The ideal candidate will have a strong background in business analysis, Agile project management, technical solution quality and delivery, and ensuring alignment between business needs and system capabilities. Key Responsibilities: Lead requirement gathering sessions with stakeholders to capture operational needs, AI and automation opportunities, and workflow improvement areas. Analyze current-state processes to identify inefficiencies, redundancies, or areas suitable for AI and automation. Recommend AI and automation strategies that reduce manual effort and improve consistency across government systems. Design and implement AI and automation workflows informed by operational requirements, business rules, and known system capabilities. Collaborate with senior developers, project managers, testers and client stakeholders to ensure requirements are fully understood and implemented. Assess post-implementation data and user feedback to recommend enhancements to business workflows. Lead Agile team activities including backlog refinement, sprint planning, and user story refinement. Maintain clear and organized documentation using tools like Confluence; manage task tracking through JIRA. Maintain clear and concise documentation for automations, provide regular and transparent updates on task progress. Required Qualifications: Bachelor's degree. 1-3 years of experience as a Business Analyst, Project Manager, or Product Owner, ideally within federal government or consulting environments. Exceptional attention to detail and ability to break down complex processes clearly and logically. Strong interpersonal and communication skills, with the ability to tailor messaging for both technical and non-technical audiences. Experience in a project-based technical delivery environment. Nice to Have: Experience with DHS or USCIS. Experience supporting Agile teams using tools such as JIRA and Confluence. Experience with UiPath, AWS, and generative AI solutions.

This NOT a Senior level role. . It is a hybrid role with 2 days a week in the office in Vienna, VA. What will you do in this role? Gather, analyze, and document business and functional requirements. Develop and execute test plans, test cases, and UAT scenarios. Track and manage defects, coordinating resolution with technical teams. Perform system and regression testing to ensure functional accuracy and quality. Collaborate with cross-functional teams to ensure alignment between business needs and technical solutions. Support release coordination, change management, and project documentation. Communicate findings, risks, and recommendations clearly to stakeholders. What skills should you have for this position? Strong background in managing and contributing to large-scale initiatives with significant business risk and visibility. Deep expertise in system testing and user acceptance testing (UAT), including: Test planning and strategy development Writing and executing detailed test cases Defect tracking and resolution Coordinating with stakeholders to validate business requirements Skills in eliciting, analyzing, and translating business requirements into functional specifications and actionable solutions. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), database tools, and presentation software. Hands-on experience with Azure DevOps, including test case management, work item tracking, and release coordination. Familiarity with change management principles and their application in systems implementation and process improvement. Bachelor's Degree in a related field, or equivalent combination of education, training, and experience.

IT Specialist (IT Department Support) Duration: Full-time Clearance: Active TS/SCI Shift: Start at 7 or 8am, M-F Experience Level: 4-6 Years total Certifications: Sec+ Required Degree: Preferred, not required What we are looking for in a candidate (outside of the above): Either Windows or Linux knowledge (both would be preferred) A solid base of networking (not expecting them to be a seasoned engineer) Ideally has troubleshot, installed, and configured some network switches/routers/firewalls Break/Fix on hardware (PCs, Laptops, peripherals, printers, etc.) Active Directory and Exchange administration (again, not expert-level here) Candidates must hold an active TS/SCI clearance. The candidate must have at least 3-5 years of professional experience. As a member of the Corporate IT team, the primary responsibility of the IT specialist will be to maintain, upgrade, and provide support for Windows and Linux operating systems in an Active Directory network environment. The candidate needs to be able diagnose and resolve issues and problems in a timely manner. Responsibilities also include overall system support including printers, monitors and associated peripherals. Qualifications and Skills Strong proficiency with: PC HW, Laptops, peripherals, and printers Active Directory administration Exchange Administration Network switches and Firewalls Linux Administration Knowledge of network architectures, protocols, and services (file sharing, domain services, web services, VMWare, RSA multifactor) Experience building, securing, maintaining, and troubleshooting computer operating systems and applications (Windows 11, Windows Server, Rocky Linux, Redhat Linux) Knowledge of NIST and CMMC requirements Strong work ethic, self-starter, work well independently as well as in a team environment Ability to interface with end-users, good communication skills DOD 8570 Certification is required.

Distribution company headquartered in Maryland is looking to hire an Information System Analyst to lead the development, maintenance, and optimization of business software systems. This is a diverse role that will support a variety of software support functions, including gathering business requirements, coding, UAT, and help desk support. Specific duties include the following: Gather business requirements and ensure ERP system meets evolving business needs Design and implement system functionalities Provide basic programming and work closely with 3rd party software vendors on more complex programming needs Provide technical support to end users Troubleshoot system issues to ensure reliability and optimal performance Develop and maintain reports Perform software systems testing Required qualifications include the following: Strong ERP understanding, including how business processes flow through the system Programming language proficiency- Progress or BASIC programming languages preferred Ability to work with various business groups and end users Excellent customer service skills Previous experience working in an inventory-based industry such as retail, distribution, or manufacturing

Coalfire Federal is a market leading cybersecurity consultancy firm that provides independent and tailored advice, assessments, technical testing and a full suite of cyber engineering services to Federal agency customers. Coalfire Federal along with its parent company, Coalfire, has an unparalleled client list with deep customer relationships with leading cloud and technology providers including Amazon, Microsoft, IBM, Google and Oracle and Federal agencies. Coalfire has been a cybersecurity thought leader for nearly 20 years, and has offices throughout the United States and Europe and is committed to making the world a safer place by solving our clients' toughest security challenges. We're currently seeking a Senior System Security Analyst (NIST AI RMF) to support our Federal team. Position Summary This position will potentially be supporting a government customer's Security Assessment and AI Pilot program, therefore previous experience emphasizing NIST AI Risk Management Framework will be required. Location Details Remote with occasional meetings at the customer site in Rockville, MD. Open to local candidates in the Washington, D.C. / Northern VA / Maryland areas. What you'll do Support federal customers and provide a firm understanding of how to apply the principles of information security in a variety of circumstances and security requirements into common technical implementations Support customers with implementing the core principles of the NIST AI Risk Management Framework Support teams in the review and analysis of Security Packages for completeness and compliance with FedRAMP/DoD/NIST requirements Assist in the development of Risk Assessment Reports (RAR), and security briefings Validate Cloud Service Provider (CSP) compliance with FedRAMP/DoD/NIST security control baselines through review of evidence, testing, interviews, and analysis of scans, etc Familiarity with SSP, SAP, SAR, Plan of Action and Milestones (POA&M) Report, Deviation Requests, Significant Change Requests, Continuous Monitoring artifacts is required Conduct client interviews to assess the technical and operational effectiveness of security control implementations Assess existing security environments to validate that security implementations remain up to date throughout the life cycle of a system or environment What you'll bring Knowledge of the NIST AI Risk Management Framework Knowledge of computer networking concepts and protocols, and network security methodologies. Knowledge of risk management processes (e.g., methods for assessing and mitigating risk). Knowledge of laws, regulations, policies, and ethics as they relate to cybersecurity and privacy. Knowledge of cybersecurity and privacy principles. Knowledge of cyber threats and vulnerabilities. Knowledge of critical infrastructure systems with information communication technology that were designed without system security considerations. Knowledge of network security architecture concepts including topology, protocols, components, and principles (e.g., application of defense-in-depth). Education Completed Bachelor's degree from an accredited university, preferably in an IT related field. Clearance / Suitability Ability to obtain a clearance or a Public Trust is preferred, however all clearance levels and non-cleared applicants will also be considered. Certifications One or more of the following: CISSP or CISM Years of Experience At minimum 7 years of information security experience relative to the position qualifications. Bonus Points Knowledge of GRC tools e.g., CSAM Why you'll want to join us Our people make Coalfire Federal great. We work together on interesting things and achieve exceptional results. We act as trusted advisors to our customers and are committed to client-focused innovation as well as innovation in the industries that we serve. Coalfire offers our people the chance to grow professionally with colleagues they like and respect while tackling challenges that stretch their minds and expand their skill sets. Regardless of location, you'll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You'll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support memberships, and comprehensive insurance options. Coalfire is an EEO employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Responsibilities: Utilize an enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets as required. Hardware support: Monitor new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices Provide secondary on-site support and knowledge transfer to the centralized helpdesk team Offer support via phone and mobile device support, including voicemail and account administration, deployment/replacement of equipment. Assists with support of wireless access points, VPN connectivity, and company issued mobile telephone devices. Qualifications: 2 years of desktop and/or deskside support experience Exposure to Active Directory a plus but not required Experience with a ticketing system such as ServiceNow, Remedy, etc. General network knowledge to address connectivity issues Exceptional customer service and communication skills

IT Support Specialist - Award-Winning Nationwide Consulting Firm About the Company We are an award-winning, nationwide Management Consulting firm with more than 20 years of proven success. Recognized multiple times as one of the best places to work, we pride ourselves on fostering a collaborative, innovative, and people-first culture. Due to continued growth, we are seeking a skilled IT Support Specialist to join our IT Operations team. This role is fully onsite, supporting employees in person five days per week. About the Role The IT Support Specialist is responsible for providing high-quality technical support, maintaining end-user systems, and ensuring smooth day-to-day IT operations across hardware, software, and communication platforms. The ideal candidate is technically strong, solutions-oriented, and passionate about delivering an exceptional user experience. Responsibilities End-User Support Provide Tier 1 and Tier 2 help desk support via phone, email, and ticketing system. Troubleshoot and resolve issues across Windows, mac OS, iOS, and Android environments. Document incidents and resolutions clearly within the support system. Manage, maintain, and continuously improve the help desk workflow. Systems & Applications Administer and support key business applications including Google Workspace, Zoom, Slack, Microsoft Office, JAMF, ManageEngine, Jira, and Okta. Perform laptop builds, upgrades, repairs, and replacements. Configure and support mobile devices (iPhone & Android). Assist with AV system setup and troubleshooting. Employee Lifecycle (Onboarding & Offboarding) Set up accounts, provision hardware, and lead IT orientation during new-hire onboarding. Properly offboard users, disable accounts, reclaim assets, and ensure secure data handling. Maintain accurate onboarding/offboarding documentation in line with security policies. Infrastructure & Process Improvement Assist with software and hardware installation, configuration, and upgrades. Maintain IT documentation, policies, and procedures. Support procurement, tracking, and lifecycle management of IT assets. Collaborate with the IT team to enhance processes and service quality. Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent experience. 3+ years of IT support experience in a professional environment. Strong proficiency with Windows OS, mac OS, iOS, and Android. Experience administering Google Workspace, Zoom, Slack, Jira, Okta, and Microsoft Office. Familiarity with JAMF, ManageEngine, or other device-management/security tools is a plus. Experience with AV systems (Zoom) preferred. Solid understanding of wired and wireless networking concepts. Excellent communication skills and a customer-first mindset. Relevant certifications (CompTIA A+, Google, etc.) are an asset. Eagerness to learn, grow, and contribute. Why Join Us You'll be part of a collaborative IT team in a highly respected consulting organization that values learning, problem-solving, and career development. This role offers the opportunity to support employees across multiple business units, ensuring they have the tools and technology needed to perform at their best.