1. Stanford University
Stanford, CA • Private
In-State Tuition
$51,354
Enrollment
7,083
Application support specialists are IT staff responsible for resolving application issues in business. These professionals understand the applications and systems used in the organization, and they provide technical support when needed. Application support specialists can work in large or small private organizations, as well as government-owned institutions.
A day in the life may include assisting teams with systems integration, managing the organization's query system, responding to assistance requests, troubleshooting systems, and resolving technical issues. Application support specialists may also deliver regular training to teams or individuals and generate reports.
These professionals often specialize in various applications and fields. As a result, an organization may hire multiple specialists to respond to multiple queries.
To become an application support specialist, you need a degree in IT, computing studies, or a related field. You also need skills in critical thinking, communication, listening, and customer service.
