To become an application support specialist, you usually need a bachelor's degree and 1-2 years of experience. The most common jobs before becoming an application support specialist are technical support specialist, customer service representative, and help desk analyst. Hiring managers expect an application support specialist to have soft skills such as customer-service skills, listening skills, and problem-solving skills. Once you have all the required skills and experience, it takes an average of 3-6 months of job training to become an application support specialist.
The national average salary for application support specialists is $81,820, but with the right certifications and experience, they can make up to $127,000. Getting a certification as a Certified Network Computer Technician (CNCT) will help you to earn more as an application support specialist.
Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.