Application support specialist resume examples for 2025
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How to write an application support specialist resume
Craft a resume summary statement
Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:
Step 1: Start with your professional title, or the one you aspire to.
Step 2: Detail your years of experience in application support specialist-related roles and your industry experience.
Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.
Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.
These tips will help you demonstrate why you are the perfect fit for the application support specialist position.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical application support specialist skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on an application support specialist resume:
- Application Support
- Customer Service
- Troubleshoot
- Technical Support
- Java
- Application Issues
- HR
- Strong Problem-Solving
- CRM
- Payroll
- Management System
- User Acceptance
- Customer Support
- Production Environment
- Customer Satisfaction
- User Support
- Software Applications
- SharePoint
- PC
- SQL Server
- Unix
- Linux
- Web Application
- Strong Analytical
- Clinical Data
- EMR
- Level Support
- Remedy
- QA
- Software Issues
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How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the application support specialist.
How to write application support specialist experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are great bullet points from application support specialist resumes:
Work history example #1
Application Support Specialist
Gainesville Regional Utilities
- Maintained hardware and software documentation.
- Used tools like IPCONFIG, PING, IP release/renew, and configuring TCP/IP settings in assisting user issues.
- Provided direct teaching instructions to Abbott customers for hardware troubleshooting.
- Solved technical issues using existing knowledge of key technologies and methodical troubleshooting, and facilitate repair through existing partners.
- Supported contractors and overseas clients with clinical trial administration and virtual desktop environments.
Work history example #2
Computer Support Technician
Teleperformance
- Acted as IT support in order to ensure internet connectivity was successfully restored.
- Helped to dispatch correct hardware to users with failed components Managed trouble ticket system and scheduling of appointments
- Served as first point of contact for clients DSL support.
- Helped customers troubleshoot issues with connectivity, images, and drivers on Window 7/8, Android and ChromeOS.
- Provided extensive troubleshooting for DSL customers.
Work history example #3
Computer Consultant
Best Buy
- Offered full-time position following outstanding efforts.
- Provided technical support and repair to customer's hardware and Software, to include Antivirus configuration.
- Maintained knowledge in troubleshooting hardware, software, peripherals, operating systems and internal/ external connections.
- Diagnosed and repaired hardware/software related issues on various laptops and desktops.
- Installed, modified, and made minor repairs on personal and business computers involving both hardware and software.
Work history example #4
Desktop Support Analyst
Siemens
- Improved turnaround time of Enterprise Storage Group by automating repetitive system tasks using VB scripts on Windows 2003 servers.
- Interpreted, and resolved all NOC issues: SAP, Sun and Windows.
- Used Ghost to image multiple laptops/desktops simultaneously.
- Diagnosed, troubleshot, and repaired problems on desktop computers and laptops.
- Upgraded 3 migrations from Windows 95 to Windows 2000, Windows 2000 to Windows XP and Windows XP cat too.
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Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Bachelor's Degree in computer information systems
DeVry University, Oakbrook Terrace, IL
2006 - 2009
Highlight your application support specialist certifications on your resume
Certifications can be a crucial part of your resume. Many jobs have required certifications.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
Here are some of the best certifications to have on application support specialist resumes:
- Certified Network Computer Technician (CNCT)
- Certified Instrumentation Specialist (CIS)
- Certified Information Security Manager (CISM)
- Master Project Manager (MPM)