Applications analyst jobs in Pennsylvania - 954 jobs

We are: The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients' transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions. Stronger together! The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients' business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients. The value for our clients and our people For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world. For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world's most complex client challenges You are: A skilled Salesforce Business Analyst to join our team. The ideal candidate will be responsible for analyzing business requirements, identifying areas for improvement, and designing Salesforce solutions. Day-to-day activities will involve collaborating with stakeholders, documenting requirements, and ensuring successful project delivery using advanced Salesforce Administration skills. Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Ensure successful project delivery by providing expert guidance and support throughout the implementation lifecycle. This role involves collaborating with cross-functional teams, understanding business requirements, and delivering high-quality solutions. The Work + Support the team during design, configure, and customize Salesforce application built in Sales, Service or Experience Cloud to meet business requirements. + Collaborate with business stakeholders to gather and analyze requirements, translating them into technical specifications. + Collaborate with stakeholders to identify and prioritize business needs and requirements. + Conduct user acceptance testing (UAT) to ensure the quality and functionality of the implemented solutions. + Create and maintain detailed documentation for business functionality and processes to ensure compliance and facilitate knowledge sharing. + Provide ongoing support and maintenance for Salesforce applications, including troubleshooting issues and implementing enhancements. This is a hybrid role and will require 3 days per week in the office. Hiring locations are Nashville, TN or Chesterbrook, PA. What you need: + Minimum of 3 years of professional experience in a Salesforce Business Analyst Role. + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience) Bonus points if you have: + Salesforce Certification: Salesforce Administrator, Salesforce Business Analyst, Sales Cloud/Service Cloud/Experience Cloud + Experience with Salesforce: Experience in administration, configuration, implementation, and support of Salesforce CRM. + Experience collaborating with business stakeholders to create and prioritize user stories, refine backlog for development team. + Experience supporting the development of the technical architecture model of a SFDC project. + CPQ (Revenue Cloud) knowledge and certification is a plus Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $63,800 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York/New Jersey $59,100 to $196,000 Washington $68,000 to $180,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

This is a hybrid position requiring 3 days a week in office. The preferred locations for this position are Bethlehem, PA and Boston, MA. May consider other U.S. locations for qualified applicants. The Business Analyst III will have a growth mindset and be responsible for participating in planning sessions with key stakeholders while working to enhance our Underwriting technology platforms. In addition, they will partner with Agile Product Owners to define business requirements and test plans, expected business outcomes and key results, as well as high level feature decomposition to ensure user stories have the appropriate acceptance criteria for success. The Business Analyst III will collaborate with various stakeholders to understand all areas impacted and maintain alignment. You are A self-starter who seeks to understand customer needs, business demands, and aligns their business analyst capacity and skills to implement the best solutions Able to solve problems and function highly in both an independent and team environment Determined to find the best approach to the work, identifying the highest value techniques to achieve business objectives Focused on developing and maintaining relationships with all key stakeholders to gather information, understand interests, and enhance personal and departmental productivity You have Bachelor's degree preferred or equivalent work experience in similar role A broad understanding of group insurance strategies, products, and processes Elevated level of proficiency in Microsoft Office 365 (advanced in Excel), JIRA, Tableau, and/or Confluence tool sets Exceptional written skills; ability to tailor messaging to audience Preferred: Experience with our Renewal Underwriting Platform (GCRS)/Renewal and Pricing logic Preferred: Experience using AI tools such as M365 Copilot You will Perform analysis in support of decisions on organizational design required to achieve a business objective or key result Become a go-to resource for our business partners when it comes to technical assistance for our Underwriting systems Participate in, as well as lead, workshops, brainstorming sessions and large group meetings that cut across multiple business and functional areas Perform process analysis as compliment to lean business case analysis Develop strong relationships with key business, technical, and project management functions Maintain strong relationships with all stakeholders to gather information and understand stakeholder interests Work closely with product managers, product owners, project managers, and operational excellence teams during the preparation and maintenance of epic statements, lean business cases, and where appropriate, feature and story development Build and execute business test plans Possess excellent communication skills, to include the ability to interact professionally with all levels of the organization in written, verbal, and visual formats Estimated Min Rate: $84000.00 Estimated Max Rate: $120000.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************

Senior Business Systems Analyst - Loan Systems / Operations 📍 Hybrid / Onsite (Malvern, PA) | 2-3 positions | We're seeking a Senior Business Systems Analyst to support and configure loan servicing programs, translate complex business requirements into system configuration, and act as the primary liaison between clients, operations, and technology teams. What you'll do Translate loan program and servicing requirements into system configurations Serve as the business and technical liaison across stakeholders and vendors Lead analysis and support for complex client, data, and system issues Support new program onboarding, changes, and enhancements Analyze data, create queries, and recommend process improvements Mentor junior analysts and support project delivery What we're looking for 3-5+ years as a Business Analyst, Systems Analyst, or Operations Analyst Experience supporting configurable, rules-based systems (financial services a plus) Strong requirements gathering, documentation, and stakeholder communication skills Comfortable working across operations, IT, compliance, and clients SQL or advanced data analysis experience preferred

The main function of a business systems analyst is to analyze science, engineering, business and all other data processing problems for application to electronic data processing systems. A typical business systems analyst is responsible for analyzing user requirements, procedures and problems to automate or improve existing systems and review computer system capabilities, workflow and scheduling limitations. Roles and Responsibilities: Process improvement and interpretation of complex processes. Design opportunities for process improvement within site and ecosystem tools. Distilling complex processes and methodologies into consumable procedures. 90-day increments to see assignments from inception through reaching definition of ready. Working with stakeholders and SMEs to enhance content. Write code or enhance processes. Taking user stories from creation through completion of ready. Looking for opportunities to improve. Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills. Basic ability to work independently and manage one's time. Basic knowledge of design techniques and principles involved in production of drawings and models. Basic knowledge of computer software, such as Visual Basic, Java, SQL, etc. Gather requirements from business units and translate those to programmers and developers. Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation. Confer with clients regarding the nature of the information processing or computation needs. Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared. Must Have Technical Skills: Level 2 Proficient in Jira Writing user stories Understand crew backlog Set up dashboard Flex Skills/Nice to Have: Agile / Agile Safe Jira Xray Content / Business Writing Project management experience Soft Skills: Quick learner Strong critical thinking skills Solution architect Technology testing Business testing Education/Experience: Bachelor's degree in a technical field such as computer science, computer engineering or related field required or equivalent work experience required. MBA or other related advanced degree preferred. 3-5 years experience required.

InvisAlert Solutions, Inc. was founded by two women with over 30 years of combined healthcare experience. Today, we are recognized as a pioneer in developing healthcare products that improve lives. ObservSMART is InvisAlert Solutions' patient validated compliance tool that ensures patient safety by validating and documenting q15 checks. This fully customizable patient-monitoring system reduces risk, errors, and costs related to sentinel and non-sentinel events. Hospitals that are using ObservSMART are experiencing significant improvements in their q15 compliance, patient safety, and overall quality of care. ObservSMART certifies and documents healthcare compliance in round-the-clock 15 minute checks, thus eliminating missed and falsified observations in non-compliant populations. Job Summary As a Product Support Analyst at InvisALERT Solutions, Inc., you will play a key role on the Support Operations team by providing technical support for our technology platform. This role blends technical troubleshooting, customer service, and cross-functional collaboration to maintain platform stability, optimize performance, and ensure client satisfaction. You will serve as a primary point of contact for client support, handling incidents and service requests while contributing to ongoing improvements in support processes. Success in this role requires strong technical skills, clear communication, and a customer-focused approach. Key Responsibilities Support the stability, reliability, and performance of the InvisALERT platform as part of the Product Support team. Monitor our Service Desk, providing timely and effective technical assistance. Assess, prioritize, and resolve support incidents and service requests in alignment with SLAs and defined KPIs. Diagnose and troubleshoot complex technical issues using application knowledge, system analysis, and backend diagnostics. Provide technical expertise and guidance for escalating platform-related issues. Collaborate with cross-functional teams (Product, Engineering, Operations) to resolve issues and support platform enhancements. Participate in an on-call rotation as required. Qualifications & Experience 2+ years of experience in a technical or product support role. Strong foundation in computer technology and technical troubleshooting. Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Proven problem-solving skills with the ability to work both independently and collaboratively. Customer-centric mindset with a strong commitment to service quality and customer satisfaction. Familiarity with Apple iPad devices is required. Basic Linux knowledge preferred. Healthcare or health technology industry preferred. What We Offer Opportunity to work with a mission-driven technology company. Collaborative and supportive team environment. Exposure to cross-functional teams and platform development. Competitive compensation and benefits package.

The Business Systems Analyst - ERP & MES is responsible for supporting, enhancing, and maintaining the Oracle E-Business Suite (EBS), Manufacturing Execution Systems (MES) , and Oracle APEX applications. This role acts as a liaison between IT, business functions and operations to ensure efficient business processes and system functionality across manufacturing, supply chain, quality and finance. Essential Functions: Provide functional and technical support for Oracle EBS modules (Manufacturing, SCM, Finance). Collaborate with business users to gather requirements and design solutions in ERP and MES systems. Design, develop, and maintain applications using Oracle APEX in support of ERP, Labelling and MES extensions. Coordinate with vendors and internal teams for MES system enhancements and support. Create functional specifications and support system configuration and testing. Conduct root cause analysis for production issues and implement permanent solutions. Ensure Data integrity and Regulatory compliance in ERP, MES, and APEX-based applications. Additional Responsibilities: Collaborate with cross-functional teams to ensure alignment between business systems and operational needs. Provide/Facilitate user training and create system documentation. Support compliance with IT policies, procedures, and regulatory requirements. Assist with software upgrades, patching, and testing activities. Participate in IT projects and system implementations. Troubleshoot and resolve escalated issues in a timely manner. Perform other duties as assigned. Job Specifications: Bachelor's degree in computer science, Information Systems, Business, or a related field (or equivalent experience) At least 7 to 10 years of experience supporting and configuring Oracle E-Business Suite (EBS) and Manufacturing Execution Systems (MES) Strong development background with hands-on experience in Oracle SQL/PL-SQL, T-SQL, JavaScript, REST APIs, and HTML for enterprise solutions Strong understanding of business processes in manufacturing, supply chain, finance, and operations Experience in gathering and translating business requirements into functional specifications Hands-on experience with ERP workflows, data integrity, testing, and support Familiarity with change control, system documentation, and user acceptance testing (UAT) Strong analytical and problem-solving skills with attention to detail Experience working in cross-functional teams and communicating with business and technical stakeholders Familiarity with regulatory and compliance standards such as 21 CFR Part 11, ISO 27001, and NIST Desirable: Certifications such as Oracle Certified Professional (OCP), Six Sigma, or PMP. Experience with: MES platforms and integration with ERP systems Report writing and BI tools (e.g.,APEX , Power BI, Oracle BI) ITSM tools and processes, and Change management Working in a validated environment with CSV principles Application lifecycle and low-code development Basic CRM knowledge, SugarCRM preferably Seagull Scientific Bartender Suite. Microsoft Visual FoxPro with Web Connection (Legacy Application platform). Ability to work cross-functionally with application, infrastructure, and support teams. Physical Requirements Must be able to lift 50 lbs, bend, and climb stairs as needed. Ability to travel Internationally to company sites as required.

The Business System Analyst II will serve as the system administrator for the Encompass LOS and related mortgage platforms. This individual will be responsible for the design, administration, customization, and maintenance of the system. Individual help enhance system requirements from the product team, modify system configurations and customizations, document system modifications, and release of final updates, all in accordance with system best practices. The idea candidate will have expert knowledge of the Encompass system and the mortgage processes. Position Accountabilities Manage all aspects of configuration and maintenance for the Encompass LOS and related mortgage systems, such as Blend, as the lead Encompass Administrator Provide feedback and guidance in enhancement and configurations requirements, gathered from the business stakeholders Continually assess the system for areas of improvements related to maintainability, system performance, and extendibility Maintain documentation of current and new system configurations Actively participate in and lead system and unit testing for modified and new systems and other post-implementation support Represent project related system change efforts in Change Control Board Forum Perform troubleshooting role in triage mode in alignment with the Problem and Incident Troubleshooting process Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems Keep up to date on new technologies related to the system and industry Meet with decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals Provide systems analysis (e.g. creation of technical requirements, access framework, data flow and operational process mapping, system testing) expertise focusing on gap identification Provide ongoing support structure and the Roles and Responsibilities are documented before an application or system is approved for production readiness and other impacted applications/systems are included in the assessment Represent production changes to the Change Control Board complying with the requirements of this process Responsible for handling needs assessments and cost/benefit analysis to align the technology of the company with their business strategies Organizational Relationship This position will report to the Director, Digital Originations. Position Qualifications Education Requirements College diploma or university degree in the field of business administration, computer science, engineering, or management information systems or equivalent work experience. Minimum of 10+ years of work experience. Knowledge & Skills Extensive knowledge of Encompass configuration such as business rules, document and program configuration, custom input forms, services management, etc. Familiarity with Encompass Web configuration. Strong IT background with an understanding of mortgage operations, products, processes and procedures Excellent analytical and creative problem-solving skills. Excellent written and oral communication skills. Ability to conduct research into systems issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated and directed along with strong critical thinking and engineering/re-engineering skills Ability to effectively prioritize and execute tasks in a high-pressure environment and work though workflow analysis. Experience working in a team-oriented, collaborative and customer centric environment. Familiarity with corporate security policies and managing user access/profiles Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

About This Role: At hMetrix, we are transforming healthcare through data-driven solutions. We're looking for a Senior Healthcare Data Analyst to collaborate with and mentor talented hybrid teams of up to five healthcare policy experts, analysts, software developers, and data architects. In this role, you will be the crucial bridge between business needs and technical solutions. You will leverage cutting-edge technologies to design and implement innovative systems that support an efficient, secure, and stable healthcare data ecosystem for our clients. Your success will be measured by the value we deliver to providers, payers, HIEs, state governments and their communities. What You'll Do: Strategy & Collaboration Collaborate with and mentor your team of analysts, developers, and data architects. Develop and maintain a roadmap for our project data infrastructure, ensuring it aligns with business goals and industry best practices. Collaborate with business stakeholders to gather requirements and translate them into technical specifications. Technical Execution & Data Pipelines Review proposed data processing pipelines (including data warehouses and ETL processes) to ensure performance, scalability, and reliability. Maintain and optimize robust data pipelines using modern ETL tools for efficient data ingestion and processing. Prioritize and manage project data flows to ensure timely delivery and effective resource allocation. System Performance & Governance Oversee monitoring and alerting systems to proactively identify and resolve potential issues. Proactively monitor system performance, identifying and resolving bottlenecks in our analytic applications. Contribute to enforcing data governance policies to ensure data quality, consistency, and compliance. What You'll Bring: Required: Education: Bachelor's degree or higher in Computer Science, Biostatistics, Engineering, or a related technical field. Core Experience: A minimum of four years of relevant experience working directly within the healthcare domain (e.g., payer, provider, healthcare technology). Technical Mastery: At least four years of hands-on experience with SQL, Python, and PySpark applied to data management and analysis. Data Expertise: Strong, practical knowledge of data management and warehousing concepts and best practices. Nice-to-Haves: Proficiency with modern web and cloud (AWS or GCP) technologies. Strong understanding of U.S. healthcare policy and value-based reimbursement models. Familiarity with administrative healthcare claims data (e.g., structure, content, and usage) and HL7 or FHIR healthcare data interoperability standards. Why You'll Love Working at hMetrix: We invest in our team's success and well-being. Here's what we offer: Financial Wellness: A competitive base salary, annual bonus opportunities, and a fully vested 401(k) with a generous employer match. Comprehensive Health: 100% employer-paid medical, dental, and vision premiums for you and your dependents. Work-Life & Flexibility: A hybrid (in-office/remote) schedule with the flexibility of intra-day breaks of up to two hours. Professional Growth: Real opportunities for advancement, supported by continuous mentorship and a strong peer-support network. About hMetrix: For over two decades, hMetrix has been at the forefront of healthcare analytics. We partner with providers, payers, HIEs, and state entities to solve real-world healthcare problems. Our work spans robust data collection, scalable integration, healthcare policy support, reimbursement, data science, and intuitive visualization. We define problems collaboratively with our clients, tailoring our technology and data resources to meet their specific needs. We are a diverse, family-friendly team focused on inclusion, growth, and making a tangible impact. Our Recent Impact: Identified over $100 million in actionable annual savings through advanced algorithms. Serve as a key technology partner to state governments, managing large, complex B2B healthcare portals and specialized HIE solutions. Reduced data processing time by over 90% through advanced technology and automation. Supported policy initiatives to improve care for over 2 million beneficiaries. Join us at hMetrix and contribute to fascinating and rewarding projects that make a tangible impact in the healthcare industry. We value diversity and strive to create a family-friendly culture that fosters inclusion and growth for better business performance. Location 150 Monument Road, Suite 203 Bala Cynwyd, PA 19004 Tel: ************** | Fax: **************

Senior Data Governance Analyst (Data Warehouse / Healthcare) We are seeking a Senior Data Governance Analyst to support an enterprise data warehouse that drives reporting, analytics, and operations across a healthcare organization. This role combines data governance, business systems analysis, and hands-on healthcare data work. You will partner with data stewards, business leaders, and technical teams to ensure data is accurate, documented, governed, and usable. Key Responsibilities Facilitate data governance and stewardship workgroups Define and maintain business rules, data standards, policies, and reference data Perform SQL-based analysis to investigate data issues and validate changes Conduct impact and regression analysis for warehouse logic updates Support data onboarding, reporting, and analytics initiatives Maintain data mappings, definitions, and metadata documentation Act as liaison between business and IT to translate requirements into technical solutions Support data quality initiatives and governance enforcement Required Experience 5-10 years in healthcare data, data governance, or business systems analysis Strong experience with healthcare payer data (claims, provider, pharmacy, member) Knowledge of enterprise data warehouse concepts and processes Experience with data governance practices and stewardship models Advanced SQL and analytical skills Skills & Competencies Strong communication and stakeholder collaboration Excellent documentation and data mapping skills Detail-oriented with a focus on data quality Ability to work across business and technical teams Education Bachelor's degree in Information Systems, Data Analytics, Computer Science, or Healthcare Certifications such as DAMA-DMBOK or Data Governance are a plus

We don't simply hire employees. We invest in them. When you work at Chatham, we empower you - offering professional development opportunities to help you grow in your career, no matter if you've been here for five months or 15 years. Chatham has worked hard to create a distinct work environment that values people, teamwork, integrity, and client service. You will have immediate opportunities to partner with talented subject matter experts, work on complex projects, and contribute to the value Chatham delivers every day. Launch Your Career as a Future Expert: At Chatham, an analyst role is more than a first job - it's the foundation of a career built on expertise, trust, and impact. You'll bring clarity to complexity, deliver insights that drive action, and interact directly with senior decision-makers. Chatham's Financial Risk Advisory team is experiencing continued growth in interest rate and foreign currency (FX) hedging activity. To support this momentum, we're hiring Transaction Operations Analysts to play a key role in the smooth execution and documentation of hedging transactions. This role is critical to delivering timely operational excellence while continuously improving efficiency, accuracy, and scalability across our operations. You'll contribute at the intersection of client service, transaction management, and documentation-coordinating with internal teams, clients, and counterparty banks to help execute financial hedges that mitigate risk for our clients. What You'll Do: Build subject matter expertise in derivative operations-including onboarding, trade documentation, trade capture, reporting, and regulatory workflows. Deliver timely, accurate transaction support to internal teams and clients. Enter and manage transaction details and documentation within Chatham's proprietary platform. Confirm and validate trade economics to ensure accuracy at execution and post-trade. Monitor and report on key operational workflows, including documentation status, deal pipelines, client communications, and deadlines. Collaborate with our central operations team to meet compliance requirements, including Know Your Customer (KYC) and Anti-Money Laundering (AML) protocols. Review loan agreements to extract and interpret economic terms relevant to hedge structuring. Become a trusted partner for internal stakeholders, clients, and counterparty banks. What You'll Experience: Early Exposure to High-Impact Work - From day one, you'll contribute to real client engagements. Your work will support strategic decisions for some of the most prominent names in global finance, giving you a front-row seat to real-world financial decision-making. Mentorship That Builds Mastery - You'll learn through hands-on work, mentorship, team-based collaboration, and structured feedback. You'll also complete six firmwide courses led by senior leaders, giving you both deep expertise and a broad business perspective-laying a strong foundation to become a trusted advisor. A Platform for Long-Term Growth - As your expertise grows, so will your impact. You'll take on more responsibility and contribute to thought leadership. The skills you develop here will set you up for long-term success-at Chatham or beyond. Shaping the Future of Finance - You'll gain exposure to the technologies behind our solutions. Through rotations, cross-functional learning, and hands-on experience with product development, you'll see how tech and data are reshaping financial services. Who Thrives Here: Chatham fosters an entrepreneurial culture that values teamwork, innovation, and continuous learning. We're looking for individuals who are natural problem-solvers, eager to grow, and aligned with our core values. While no specific prior experience or certification is required, strong candidates will demonstrate: The ability to learn existing processes quickly while identifying opportunities for improvement. Strong organizational skills and a proactive, curious mindset. Attention to detail and consistent accuracy in a fast-paced, deadline-driven environment. Excellent written and verbal communication skills. Comfort with numbers and the ability to learn financial terminology quickly. A collaborative, flexible approach to problem-solving and process improvement. Proficiency in Excel (preferred, not required). Qualifications: Currently enrolled in an undergraduate or graduate program with an expected graduation date between December 2025 and June 2026. Working toward a BA/BS in a relevant field. GPA of 3.5 or higher strongly preferred. Previous relevant internship experience is a plus. Ability to begin full-time employment on July 6, 2026. Willingness to work onsite in your assigned office. About Chatham Financial: Chatham Financial is the largest independent financial risk management advisory and technology firm. A leader in debt and derivative solutions, Chatham provides clients with access to in-depth knowledge, innovative tools, and an incomparable team of over 700 employees to help mitigate risks associated with interest rate, foreign currency, and commodity exposures. Founded in 1991, Chatham serves more than 3,500 companies across a wide range of industries - handling over $1 trillion in transaction volume annually and helping businesses maximize their value in the capital markets, every day. To learn more, visitchathamfinancial.com. Chatham Financial is an equal opportunity employer.

Are you an experienced IT (information technology) professional eager to start a new chapter in your career? The Employment, Banking & Revenue (EBR) Delivery Center in the Office of Information Technology (OIT) under the PA Office of Administration (OA) is seeking an engaged and highly motivated Applications Developer 1. As a vital member of the team, you will provide application support services for the Bureau of Disability Determination (BDD), performing functions associated with Social Security Disability claim development, adjudication, and dispensation. Make your career aspirations a reality with the Commonwealth of Pennsylvania! DESCRIPTION OF WORK Your work as an Applications Developer 1 will include highly complex data processing applications residing on various SSA hosted servers and other associated Windows and web-based operating platforms, which support BDD's federally mandated objectives. Work is assigned in a detailed fashion and performed with guidance from the technical supervisor or team leader. You will be tasked to participate in the development of objectives for the proposed system, monitor daily processing activities to identify and report processing anomalies in a timely manner, and assist with system and program coding, testing and documentation. You will have the opportunity to participate in the gathering of user information pertinent to the analysis, development, and design of complex electronic data processing applications associated with BDD's core business functions and provide training to appropriate personnel on the developed systems. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:30 PM, or 7:30 AM to 4:00 PM, Monday - Friday, with 60-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time, in office Tuesday and Thursday. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year as an Information Technology Trainee or Computer Programmer 2; or Three years of information technology experience that includes one year of experience in applications development or applications maintenance; or One year of information technology experience in applications development or applications maintenance, and an associate's degree in any information technology field; or An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirement: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

Overview: The Application Support Analyst will be responsible for providing in-depth analysis, technical support for application software, operating systems and/or integrated third party products to external and internal customers. Duties and Responsibilities: Take a collaborative role with the application support team to triage production problems, perform defect analysis and provide fixes in a timely fashion, particularly with high priority items; Provide and take ownership of estimates for your work and monitor progress against the estimate; Work with support team to prioritize and schedule support activities; Work collaboratively with other Inovalon departments to ensure fit for purpose solutions are delivered; Liaise with Technology and Engineering teams to resolve application issues; Update documentation to cover implementation of application solutions, including technical specifications, site deployment and support requirements; Ensure compliance to Company procedures when making changes and implementing code; Respond to support requests through phone calls, emails, live chat, and in person; Tier 1 end user support for issues with internal applications, data integrity, data exchange, and reports; Troubleshoot, identify, track, and ensure resolution of issues; Provide application administration functions such as creating and updating standardized codes, mapping tables, account queues, and other data parameters for our internal applications; Maintain a follow up schedule for unresolved issues; Create and maintains system configuration, process, and procedure documentation on assigned projects; Run, monitor and maintain automated services, macros and scripts; Process daily file transfers; Prioritize help desk requests based on operational needs and escalate issues to quick resolution when needed; and Assist operations with process improvement and finding solutions to business problems. Maintain compliance with Inovalon's policies, procedures and mission statement; Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company; Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function; and We reserve the right to change this job description from time to time as business needs dictate and will provide notice of such. Job Requirements: Minimum 2 years of experience in application support, SaaS experience preferred, healthcare background preferred Minimum 2 years of experience with basic system administration tasks in Linux and Microsoft Windows servers Proficient in ServiceNow or other CRM system (Salesforce, etc.) Being able to communicate clearly with clients; client focused and sensitive to client needs Basic to advanced knowledge of SQL Developer Advanced Knowledge of the Scriptmed application and configurations; The ability to prioritize client issues as they are submitted; The ability to multi-task effectively; Two plus years of experience in software development and/or support; Two plus years of experience in some or most of these language & platforms - Java, J2EE, .Net, Weblogic, Informatica, Linux/Unix, Windows, Oracle, DB2, Sybase, Shell & Perl scripts; Proficient in writing SQL queries; and Excellent problem solving and analytical skills. Education: Bachelor's degree or equivalent work experience required. Physical Demands and Work Environment: Sedentary work (i.e., sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; Subject to inside environmental conditions; and Travel for this position will include less than 5% locally usually for training purposes.

Application Support Analyst US Citizen or Green Card Holders will only be considered The Application Support Analyst will join the Production Services team critical to ensuring proprietary systems are operational, reliable, and optimized for performance. Working with Developers, this individual will provide technical support, operational monitoring, and incident resolution in a fast-paced, business-critical environment. Key Responsibilities Operational Readiness: Perform daily “ready for business” checks to ensure all systems and supporting services are fully operational. Monitoring & Incident Response: Monitor system health, performance, and alerts; identify and escalate issues promptly to minimize downtime. Troubleshooting & Diagnostics: Investigate and resolve system and application issues (break/fix), ensuring root cause analysis and long-term resolution. Configuration Management: Manage and maintain system configurations across environments, ensuring compliance with operational standards. Tactical Scripting: Develop and maintain scripts for automation, monitoring, and operational efficiency. Collaboration: Partner with developers, networking, platform, and infrastructure teams to resolve cross-functional technical issues. On-Call Support: Participate in an on-call rotation Qualifications: Bachelor's degree in a technical discipline Computer Science, Engineering, Mathematics, or related preferred 5+ years of experience in an application support, operations, systems administration, or related role required Understanding of Software Development (DevOps) Experience in diagnosing issues across applications, networks, and infrastructure layers. Experience working with monitoring tools, log analysis, and incident management processes. Understanding of operating systems (Windows and/or Linux) is required Foundational knowledge of PowerShell, Python, or Bash scripting

Reporting to the Sr Director of Diversion & Informatics, the Drug Diversion Analyst provides guidance for investigations, audits and controlled substance discrepancies and support for all Temple University Hospital, Inc. Works collaboratively with Temple University Hospital, Inc. Pharmacy, Nursing, Compliance, and Risk departments to implement, maintain, review, modify, and audit all aspects of controlled substance activities across the health system. Responsible for supporting monitoring-controlled substance medication movement from procurement, storage, delivery, wasting, and administration. Works with Sr Dir Diversion & Informatics to maintain compliance program, audit-controlled substance transactions, investigate discrepancies and possible diversion. Responsible for obtaining and analyzing outcomes/metrics associated with Pharmacy Informatics applications across the health system. Interacts extensively with TUH, Inc. Pharmacy, Nursing and Risk leadership to build working relationships will all levels of staff, management and healthcare providers to oversee successful pharmacy medication diversion monitoring. Education Bachelor's Degree Healthcare, Information Technology, or a related field Required or Combination of relevant education and experience may be considered in lieu of degree Required Experience 3 years with informatics expertise at an institution utilizing automated dispensing systems, EMR, and data analytics Required 3 years n pharmacy operations with experience developing, installing, modifying, optimizing and upgrading Pharmacy IT hardware and software systems Required General Experience and extensive knowledge of Pharmacy/Healthcare IT Required General Experience with electronic health records, automated dispensing cabinets, pharmacy inventory management systems, IV automation/workflow systems, carousel inventory management inventory, IV pumps Required General Experience and understanding of Pharmacy Informatics in both inpatient and outpatient pharmacy settings Required General Experience with drug diversion/monitoring programs, preferably Protenus, Bluesight, Heliometrics, Fairwarning, or Invistics Flowlytics Required General Experience e in a large academic multi-hospital system medical center with matrix reporting structure Preferred Licenses Certified Pharmacy Technician Required Epic Certification Preferred '393896

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well. Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset. Job Description Key Responsibilities : • Flexible to work between 12pm to 9pm, Sunday to Friday (5 days a week) • Fully responsible for delivery of key feeds within the agreed SLA • Monitoring, Trouble shooting and Supporting the day to day activities • Use business and application knowledge to investigate issues raised and assist in the production of Incident reports, which form part of the shift handover • This role is to be the interface between users and IT project • Adherence to documented procedural standards • Escalate issues which cannot be resolved by the Analyst, in a timely manner • Have a strong Customer Focus in order to provide a professional support service to both internal and external cliental • To assist with the streamlining of the support area i.e. suggesting where procedures can be improved without the introduction of risk • Maintain Knowledge base and share experience with support team members • Should take ownership of any tasks/issue handled by the team (even when other teams involved) Qualifications Qualifications / Technical knowledge & Experience required : Qualifications: • Graduate in Computer Science discipline Technical Skills: • SQL knowledge (be able to read/write complex queries with joint between table, knowledge on optimizing SQL statements) • Unix (be comfortable working on a Unix environment) Additional Information Thanks & Regards Kushal kumar ************

Applicant is responsible for the application of customer payments remitted to various forums, reconciling bank amounts to payments received and processing high volumes of payments accurately and timely. 1. Apply payments to customer accounts in specific accounting system(s). 2. Use bank software to navigate between payments and remittance to determine correct application. 3. Balance customer accounts to exact payment amounts. 4. Process high volumes of payments accurately and timely (same day received) 5. Daily contact and interaction with internal locations and external customers to resolve payment issues. 6. Responsible for updating customer discount and payment terms for each customer in accounting system(s). 7. Work longer hours dependent on check volumes on any given day, and specifically the last day of every month. 8. Other duties as assigned. Basic Qualifications (Minimum Required Experience, Education, Knowledge/Skills/Abilities, Essential Physical Demands): EDUCATION AND/OR EXPERIENCE: High School diploma or equivalent required. Prior business to business cash application experience. College degree and/or other related experience may substitute for cash application experience. KNOWLEDGE/SKILLS/ABILITIES: Must have good written and verbal communication skills along and the ability to work well with others. Must have good customer relations skills, attention to detail, and flexibility in work schedule. MACHINES, EQUIPMENT, AND SOFTWARE: Computer, 10-key calculator, multi-user telephone system, copier, fax machine, and Microsoft Office software. PHYSICAL DEMANDS AND WORKING CONDITIONS: This position requires sitting and standing. Must be able to sit and type at a computer for duration of a work day. Decision Making Examples: Matching multiple debits, credits, and discounts to a single payment.

Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future. Please note: this on-site position is based at our Financial Center in Pittsburgh, PA. Candidates must be local, or willing to relocate to the area. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered. At First National Bank, we value related, relevant experience and what you've accomplished in your career. For this position, we will accept two (2) years of commensurate experience in lieu of the education requirements below. This position is primarily responsible for supporting specific components of a large project or support initiative using project management techniques and analytical abilities. The incumbent diagnoses and solves business problems ensuring decisions are consistent with management directives and the Technology strategic plan. These decisions greatly impact the corporation and the operational effectiveness of the Technology Department. This is an entry point for external candidates and an opportunity for internal candidates who possess core competency and education and experience requirements. * In-depth experience with .NET Framework or Java * In-depth experience in enterprise level cloud and mobile applications * Banking experience with Fiserv Premier, Corillian, Mobiliti etc. is highly preferred * Strong knowledge and experience with SQL queries and databases like PostgreSQL , MySQL, SQL Server * Experience with designing, implementing, integrating with third part solutions * Strong debugging and troubleshooting skills through application, platform and infrastructure tier * Experience with third part financial solutions such as Plaid, Alloy, Temenos is preferred * Knowledge of DevOps process with enterprise architecture * Familiarity with a source control system (GitHub, SVN, etc.) * Experience in agile delivery and tools like Jira, Rally, ServiceNow Position Title: Application Analyst 2 Business Unit: Technology Reports to: Varies by Assignment Position Overview: This position is primarily responsible for providing assistance for analyzing, implementing, modifying and monitoring application performance. The incumbent monitors server applications and performance and participates in discussions on system requirements and objectives based on business needs and performance goals. The incumbent's decisions greatly impact the corporation and the operational effectiveness of the Technology Department. Primary Responsibilities: Provides technical and business support to several defined end user groups. Monitors system health, review logs and reports and escalates issues to vendors. Has technical proficiency with business requirements, application administration and performance and is skilled to work in all phases of hardware, software and application activities. Analyzes, implements, modifies and monitors application performance. Monitors and tunes server applications and performance. Recommends system requirements and objectives based on business needs and performance goals. Identifies, explains and resolves application performance issues. Implements installations and upgrades. Provides technical guidance for business implications of application performance. Assesses and recommends modifications in functions and service to support the evolving needs of the business and growth. Requires good technology project management skills and the ability to communicate with line of business partners and Technology. Improves reliability and performance of business applications. Troubleshoots system hardware and software, solves complex business problems with hardware, software and databases. Monitors and tunes system to achieve optimum performance and minimize or eliminate down time. Reviews data to solve capacity, limitations and performance issues. Reviews hardware and software audits for proactive approach. Exerts latitude in determining objectives of assignments. Acts independently on defined project tasks. Develops plans and receives direction from management. Acts a vendor liaison for assigned applications. Uses technical competencies in business requirements, application administration and performance. Works at a high level in all phases of hardware, software and application activities. Provides technical and business support to a defined end user group. Monitors system health, reviews logs and reports and escalates issues to vendors. Works independently or as part of a team to achieve results. Follows change control procedures and proposes and discusses application changes. Works with Technology, Project Management Office and lines of business partners and Technology partners to achieve lines of business goals and objectives. Works with vendors and external support personnel to resolve issues and improve performance. Collaborates with vendors to fully leverage the application platform to best advantage. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: Associates Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 6 Skills Required to Perform the Primary Responsibilities of this Position: Excellent customer service skills Ability to use general office equipment Ability to work and multi-task in a fast paced environment Excellent organizational, analytical and interpersonal skills Detail-oriented Skilled and direct experience working with application administration and support components including hardware, software and databases and recognizing and troubleshooting complex problems with these components Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website ***************** Job Description Job Title : SAP Business Analyst Location : Reading, PA Job Type : Permanent Full Time Description: • Effective communication skills: Oral, written and listening • Problem management / resolution skills; organizational / project management skills; understands best practices for SAP and ability to communicate effectively with technical and non-technical team members • Must have strong working knowledge of the production management PP and Quality Management QM modules in SAP • Working experience in SAP - PP/QM latest versions • Working knowledge of SAP configuration experience in PP in Make to Stock, Repetitive and Discrete; MPS, MRP, SOP, Demand Planning - DP, Variant Configuration -VC; BOM, Routings, Work Centers; QM; PI - MII; MM; Integration of PP to SAP modules; SAP Solution Manager; General Master Data Management • Working knowledge in the following areas required: ARIS; HP QC; ASAP Methodology • Strong leadership • Must be Energetic; Self-reliant; Trustworthy; Driven; Team Player • Be willing to work off hours as needed and to be on-call • Willingness to adhere to policy and compliance requirements Additional Information

Develops crisis management, emergency management and contingency plans for Tokio Marine North America Services, and its group companies. Leads and provides incident response support for any type of natural, man-made or technological disaster. Essential Job Functions: Develops and implements plans, processes, policies and procedures for emergency management, crisis management and contingency planning program elements. Leads incident management for any type of natural, man-made or technological disaster. Provides incident support during emergencies, which may occur outside of standard business hours and require extended shifts depending on the severity and duration of the event. Participates in post-incident reviews and contributes to continuous improvement efforts. Communicates effectively with senior executives and leaders during crisis and emergency situations. Gathers and analyzes information; supports resolutions to address business issues for a specific business group. Tests multi-dimensional plans with various operational departments throughout group companies. Evaluates vendors, makes recommendations, and implements vendor requirements. Develops strategy, training materials, protocol and quick reference guides for emergency management, crisis management and contingency planning areas. Develops and leads tabletop exercises and training for group companies. Develops plans and procedures for the BCM Crisis Management Center. Manages efficient and effective usage of tools and integration with other tools as necessary. Initiates awareness processes to make necessary improvements for emergency management, crisis management and contingency plans. Qualifications: Bachelor's degree is preferred (preferably in Emergency Management or Business). A Business Continuity certification preferred. 7+ years of relevant experience. Ability to provide on-call support and incident response as needed during emergencies, including after-hours and weekends. As much advance notice and flexibility as possible will be provided. Ability to weigh business needs and articulate these needs to management. Knowledge, insight, and understanding of business concepts and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations. Experience with mass notification systems, such as Onsolve Send Word Now, and incident monitoring systems, such as Everbridge NC4, preferred. Working knowledge of Microsoft Office,and strong knowledge in Microsoft Excel preferred. Performs special projects and other duties as may be assigned. Strong customer service orientation, responsive, consultative, collaborative and accurate. Strong leadership ability: able to work with a group to set objectives and agenda, generate allegiance to those objectives, and motivate achievement. Familiarity with project management skills; planning, organizing, monitoring and controlling projects, ensuring efficient utilization of resources to achieve project objectives and deadlines. Strong interpersonal relationship building skills; able to work with a variety of people and groups in a constructive and collaborative manner. Strong analytical ability with the capability to determine the root cause of problems and issues.