Applications analyst jobs in West Virginia

Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction. Title: Exploitation Analyst/Penetration Tester Location: Remote Terms: Full-time Clearance: Public Trust Position Description As a Penetration Tester, you will play a crucial role in proactively discovering vulnerabilities in systems and on the Department of Veterans Affairs networks. Your primary focus is completing time-based penetration tests to support the Authority to Operate (ATO) approval process for System Owners. Responsibilities: Perform penetration testing against various systems, which may include web applications, databases, web services, network devices, operating systems, cloud installations, and infrastructure (hardware) devices. Utilize a variety of industry standard security tools to conduct manual-based security assessments. Review new vulnerabilities as they are published and develop impact assessments. Determine risk from vulnerabilities based on availability of exploit and potential loss of information and IT services capabilities. Produce periodic trending and impact reports as required. Generate reports (automated and manual) based on results from assessments and explain in detail to customers. Develop new testing techniques and programs to support the Penetration testing team. Manage and maintain hardware and software with an ability to provide infrastructure maintenance support to attack systems. Knowledge and experience with processes and procedures relating to information gathering, threat modeling, vulnerability analysis, exploitation, post-exploitation, and reporting. May be required to work outside normal duty hours to perform assessments on certain systems. Requirements Bachelor's degree (8 years of additional relevant experience may be substituted for education) 1-4 years of experience in IT functions like network administration, engineering, or security 1 year of experience supporting offensive cybersecurity roles Experience with the following: Support Windows, Unix, and Linux operating systems VMWare Kali Linux Suite Nessus Scanner (Tenable) RedHat Enterprise Linux NMAP Ability to conduct scripting in bash and PowerShell Preferred Certifications: OSCP PNPT Pentest+ CISSP CEH ___________________________________________________________________________________________________________ Here at Harmonia we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day. Some of these recognitions include: Recognized as a Top 20 "Best Place to Work in Virginia" Recipient of Department of Labor's HireVets Gold Medallion Great Place to Work Certification for five years running A Virginia Chamber of Commerce Fantastic 50 company A Northern Virginia Technology Council Tech 100 company Inc. 5000 list of fastest growing companies for eleven years Two-time SBA SBIR Tibbett's Award winner Virginia Values Veterans (V3) Certification We recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Harmonia family! In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to Traditional and HSA- eligible medical insurance plans w/ Wellness Incentives for employees and family 100% employer-paid dental and vision insurance options 100% employer-sponsored STD, LTD, and life insurance Veterans Cohort Gym membership reimbursement 401(k) matching Dollar-for-dollar 501(c)(3) donation matching Flexible-schedules and teleworking options Paid holidays and Flexible Paid Time Off Adoption Expense Reimbursement Paid Parental Leave Professional development and career growth opportunities and paid training days Employer-sponsored Employee Assistance Program for employee and family Team and company-wide events, recognition, and appreciation-- and so much more! Check out our LinkedIn, Facebook, and Instagram to find out a little more about who we are and if we are the right next step for your career! Harmonia is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Harmonia does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily. Other duties in addition to those listed may be assigned as necessary to meet business needs. Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job. If you are in need of an accommodation, please contact ***************.

Job Description We are looking for a Claims Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features. This Claims Business Analyst works collaboratively with the Director of Claims in supporting the department to deliver timely and accurate payment of claims and first call resolution . This role will also provide analysis related to the identification of improved claim system configuration and call flows that would positively impact quality performance , reduce claim inventory and improve the customer experience. Responsibilities Assist in the development of key performance indicators related to claim processing and call center performance Use existing technology to automate work distribution, create and maintain department metric dashboards Generate and distribute weekly/monthly/quarterly departmental reports to management and staff Summarizes, creates, and distributes operational , claim data , and call center metric reports as needed. Ensures deliverables are completed on time; responds to changing project circumstances and communicates issues to project leadership. Identify trends in data, including those that were not necessarily being activity monitored, which may have an impact on departmental performance and/or impact timeliness and the customer experience . Communicate actionable findings and provide recommendations as appropriate to management. Work directly with managers and subject matter experts to refine and improve these tools for optimal efficiency and effectiveness. Responsible for creating data definitions, validating data, retrieving data from systems, merging data from multiple sources, participating or reviewing technical documentation, report configuration, and coordinates project efforts as directed in order to achieve desired results. Serves as a liaison to other department s (IS, Utilization Management, Provider Contracting, Provider Data Maintenance) that may include report creation , disseminating reports and/or leading the implementation, maintenance, testing and/or functional design of system changes. Requirements Experience working with technology, systems and IS departments Advance Microsoft Excel skilled Knowledge of ICD-10 and CPT-4 coding and medical terminology Proficient in Windows, Word, and Business Analytical tools Must have strong analytical and problem-solving skills. Strong communication skills, including an ability to communicate with staff at various levels, including both front line staff and senior management. Must have excellent analytical, organizational, and interpersonal skills, as well as a strong background in pharmacy claims processing, and the managed care industry Experience working within the Payer / PBM market (in particular Medicare and Medicaid, Part D and its components) with understanding of benefit plan structures, NCPDP standards, HIPAA regulations, and other pharmacy products and services Must understand the work flow of pharmacy claim processing or related Med D functions. For example, Enrollment, Drug Utilization Review, Adjudication, Pricing, Payments/Billing, EOB, PDE, FIR, Reprocessing, or other features resident in or working in cooperation with a pharmacy benefit system Strong business knowledge of Pharmacy Benefit Systems and Drug benefit plan administration with exposure to COTS / custom applications would be an advantage Ability to effectively present information and respond to questions from clients, management and technical associates Collaborate across the entire product team to ensure product dependencies, goals and experiences are defined and met Document business requirements and user journeys Must have agile project execution experience along with familiarity to scrum tools and methodologies Should have excellent verbal, written, documentation and presentation skills Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Job Description Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position Location: Clarksburg, WV (onsite required) Who are you? Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a TS/SCI Clearance. Education and Experience: You have a Bachelor's Degree in a related field with 5+ years of related experience. May be able to accept experience in lieu of degree: Has the ability to use Mobile App Scanning with DOJ Mobile App Security and/or the Agency's Enterprise Security Operations Center. What you'll do: The Business Systems Analyst supports the technology resources and modernization missions with a wide array of general analysis, problem solving, judgment, communication, and planning skills to collect/document/assess user requirements, formulate recommendations, and implement solutions that include enterprise-level communication artifacts as it relates to Integrated Governance. Provide exceptional customer support to the Agency's personnel requesting applications to be screened for use or installation on the Agency's mobile IT devices. Other responsibilities include: Conducts functional testing of the application on FBI Devices with the Mobility Program Office (MPO). Conducts stakeholder reviews including but not limited to representatives from the OCIO, Inspection Division, and Office of General Counsel and provides recommendations with the Authorizing Official and Designated Representative. Documents the findings from the outlined process for every application that enters the workflow and maintains an accurate record of application status for continuous monitoring and executing the conditions of the determination identified through the process Contributes to portfolio briefings each year on the status of the mobile application review program and recently updates applications. Facilitates monthly user notifications and reminders to update DOJ Investment Metrics and facilitates the submission of the IT Acquisition Report (ITAR) to the DOJ. Reports quarterly Integrated Data Collection (IDC) reports regarding IT expenditures, inventory, and use. Will report on other Ad-Hoc reporting and data calls regarding the Capital Planning & Investment Control (CPIC) processes. Submits deliverables each year, each to be delivered to the Unit Chief by the 16th of each month for review and approval. Submits four IDC reports each year to be provided at the end of the month of the following quarter to the Unit Chief for review and approval. Contributes to Portfolio briefings each year on the status of the mobile application review program and recently updated applications. Facilitates the quarterly collection and review of updates and executive level talking points from the Agency's subject matter experts on technology risks from the Federal Government, Department of Justice, Enterprise, Director, other FBI divisions and branches, and the OCIO to inform executives for decision making purposes and programmatic oversight. Delivers key strategic planning documentation including the Office of Management and Budget (OMB) Form 300. Creates and executes project plans, communication plans, and refined communications products for overall technology governance. Manages administrative and logistical duties for multi-division working groups where OCIO leads and supports throughout the enterprise and reports back to senior leadership. Establishes and maintains relationships with working level stakeholders within and outside of the OCIO, to include external partners, such as the DOJ and the Intelligence Community. What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.

Dodge Construction Network (Dodge) is growing and we're looking to bring on a Revenue OperationsAnalystto helpguide thecommercial organization byoptimizinga well-structured sales process and implementing solutions based onrigorousanalysis. The Revenue OperationsAnalystwill be responsible for supporting ourrevenueteamsbyanalyzingall aspects ofourlead generation, prospecting, deal flow, andrevenuepipeline.The ideal candidate will have already started their revenue operations career and is excited to take ownership of key areas of focus within the team. This is afull-timeposition and reports directly to the SeniorDirector, Revenue OperationsandAnalytics. **_Preferred Location_** This is a remote, home-office based position open to candidates across the continental United States, with a preference for those located in the Eastern Time Zone. **_Travel Requirements_** Expected travel is less than 5% of the time, but may occasionally be required for team meetings. **_Essential Functions_** + Assist in helping Sales Development Representatives (SDRs), Account Executives (AEs), and Sales Leadership interact with our data primarily stored in our CRM (Salesforce) and interconnected systems to meaningfully drive better execution of sales strategy + Analyze our lead and opportunity assignment engine to match the right individuals and companies, with the right sales professionals, at the right time + Create sales and revenue forecasts using pipeline analysis, booking estimates, and key sales performance indicators + Gather and organize our data and generate deeper customer insight to enhance sales productivity + Work cross-functionally to ensure business data and reporting is 100% in sync for all members of our Go-To-Market teams + Troubleshoot reporting discrepancies as needed + Conduct complex, important work under minor supervision with wide latitude for independent judgment **_Education Requiremen_** **_t_** Bachelor's degreeinquantitativefield(mathematics, economics, etc.)and/or equivalent work experience. **_Required_** **_Experience_** **_, Knowledge_** **_and Skills_** + 3+ years in SaaS Sales/Revenue Operations with a leading technology company + Proficiency with Salesforce object and reporting schemas + Intermediate proficiency in Excel functions and modeling + Experience with Business Intelligence tools + Exceptionalanalyticalskills,with theabilityto present datacross-functionally and to executives + Meticulous organizational and documentation skills **_Preferre_** **_d_** **_Experience_** **_, Knowledge_** **_and Skills_** + Proficiency with Salesforce CPQ object and reporting schemas + Experience developing Tableau and Quick Sight dashboards and visualizations **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A b_** **_ackground check_** **_is_** **_required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job_** **_and_** **_consistent with all federal state and local ordinances._** **_Reasonable_** **_Accommodation_** **_Dodge Construction Network_** **_is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be_** **_based on merit,_** **_qualifications,_** **_and business needs_** **_without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status,_** **_pregnancy,_** **_sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** _\#LI-Remote_ _\#LI-SB1_ _\#DE-Remote_ _\#DE-1146-2025_

**_What Specialty Networks and Clinical Operations contributes to Cardinal Health_** Specialty Networks creates clinical & economic value for independent specialty providers & partners in urology, gastroenterology & rheumatology. The purpose of this organization at Cardinal Health is to help independent specialty providers improve patient outcomes by getting each patient to the right care at the right time. Specialty Networks works with over 11,500 providers across 1,500+ independent specialty physician practices and groups. The Sr. Clinical Analyst will be responsible for the management and oversight of member accounts utilizing a proprietary data analytics tool for patient identification in urologic disease states. They will focus on helping private practice urology groups with the analysis of patient data, patient identification, data registry and report production to present to physician groups. This Sr. Clinical Analyst will also be responsible for teaching member accounts on best practices for data analysis and collection within the tool itself to ensure end-user success. _This position is remote and can be based anywhere within the United States._ **_Responsibilities_** + Helping private practice urology groups with the analysis of patient data, patient identification, data registry and report production to present to physician groups. + Management and oversight of member accounts utilizing a proprietary data analytics tool for patient identification in urologic disease states. + Teaching member accounts (external stakeholders) on best practices for data analysis and collection within the tool itself to ensure end-user success. + Contacting patients and practices via phone to make recommendations based on data insights and patient qualifications + Incorporates and demonstrates customer service strategies in dealing with people in order to achieve the organization's goal of providing quality comprehensive urological care **Qualifications** + LPN or RN highly preferred + 2-4 years working experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Urology navigation experience highly preferred; experience working within urology required + Attention to detail and the ability to communicate effectively with stakeholders internally and externally + Knowledgeable in healthcare-related computer applications including practice management, electronic health record, etc. + Working knowledge of Microsoft Office applications (Excel, Powerpoint, Outlook) + Ability to demonstrate professionalism, compassion, and caring at all times when dealing with others + Ability to maintain strict patient, physician, staffs and corporate confidentiality + Communicates in a clear, concise, effective and timely manner, both orally and in writing. Displays well-developed listening skills + Ability to adapt to constantly changing circumstances while maintaining a professional perspective **What is expected of you and others at this level** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated Salary Range:** $68,500 - $80,000 **Bonus Eligible:** No **Benefits** : Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close** : 12/29/25 * if interested in opportunity, please submit application as soon as possible. * _* The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Consulting-level, technical professional. We are seeking an individual with a passion for cloud AI/ML initiatives, eager to drive innovation and leverage cutting-edge technologies to solve complex problems. Experience in a specialty or professional field and strong business acumen. Understands advanced principles, theories, and concepts. Works on complex or unique issues and leverages critical thinking skills to resolve problems. Exercises broad latitude in determining and executing objectives and approaches to assignments. Acts independently toward general results. Empowered to modify or adapt standard procedures to meet different situations. Contributes to the establishment of the organization's strategic goals. **The Main Responsibilities** - Enhances the alignment between business processes and information technology - Facilitates broad discussion to align business units to common solutions - Coaches subject matter experts through the program or project lifecycle to ensure execution - Responsible for actively resolving day-to-day technology needs, including system or process analysis - Understands technical problems and solutions in relation to the current, as well as the future business environment - Suggests plans to integrate new and existing processes - Provides input and supports planning and prioritization for business process engineering related activities - Identifies processes for improvement - May need to document existing processes - Identifies and analyzes gaps between current processes and the desired stated - Develop process performance measures and plans the transition to a new process - Provides counsel and leadership on future use of technology and business process improvements **What We Look For in a Candidate** - Bachelors degree or equivalent education and experience. - 5-10 years related experience. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI $114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote Requisition #: 340577 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Plan and control clinical system analysis and development for assigned area; serve as Project Leader on major projects; confer with and advise use departments; evaluate user requests and needs, estimate cost and time of implementation and recommend program methodology to be followed, assuring application compliance with established documentation standards; provide technical guidance and recommendations concerning existing computer programs and systems. System Specific Duties and Responsibilities: Provides subject matter expertise as it relates to technical and/or operational solution requirements Responsible for understanding operational/business requirements and translating them into system requirements Plan and control the clinical system analysis and development for assigned area; review and advise use departments; evaluate user requests and needs, estimate cost and time of implementation. Serve as Project Leader on major projects; evaluate project requirements and time lines; provide guidance and direction to assigned personnel and coordinate project phases. Defines testing parameters for clinical system changes, upgrades and improvement. Analyze problems outlined by users and potential users of clinical systems; study existing systems and procedures and the introduction of potential modifications or enhancements to improve process and workflow. Develop flow charts of existing system and work process related to assigned clinical systems; assist with the development of system objectives and comprehensive plans to organize work methodology. Assist department staff by advising on applications development and the best approach to system design relative to software capabilities and hardware features; review or determine application proposals and requirements as required. Provide technical support, assistance and information to users; coordinate communication and activities with users to review and analyze user problems and needs; provide work direction to clinical analyst I. Compile information and data and prepare various reports related to computer systems and functions; document system software and hardware as necessary. Maintain a variety of records, accounts, logs and files related to the assigned clinical system. Streamline systems and remove redundancies to provide for efficiencies in workflow, patient care, and overall communication. Help staff the application 1 st tier help desk call rotation as a member 7 days (Monday through Sunday) from 5pm to 7am weekdays and 24x7 after hours. Support all assigned applications as 2 nd tier and 3 rd tier help desk for all complex solutions in rotation with other like analysts (Example - RadNet, SurgiNet, PowerChart, etc.). Perform other duties as assigned.

Summary/Objective The Business Analyst plays a critical role in analyzing and optimizing business processes, systems, and operations. Collaborating with others, the analyst will identify areas for improvement to enhance efficiency and effectiveness. This role includes designing, documenting, and optimizing workflows, operational reports, and operational dashboards that align with organizational goals. The Business Analyst ensures processes are streamlined and that workflows are clear, efficient, and documented, supporting data-driven decision-making. In addition, the analyst will assist with new operational software applications. A key part of this role is to ensure that workflows, operational reports, and operational dashboards meet business needs and are aligned with company objectives. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work with stakeholders to capture, map, and document current business processes and identify areas that require improvement or new process design. Continuously analyze workflows, identify inefficiencies, and propose actionable recommendations to streamline operations, reduce costs, and enhance productivity. Design, document, and optimize workflows based on stakeholder needs, operational goals, and system requirements. Ensure workflows are easy to understand, structured for efficiency, and aligned with best practices. Monitor existing workflows to ensure they are functioning as intended and meet operational standards. Regularly review and update workflows to align with industry best practices and regulatory requirements. Proactively seek opportunities for workflow enhancements and recommend adjustments for greater efficiency and effectiveness. Maintain and document all workflow changes, ensuring accuracy and completeness. Generate reports to evaluate workflow effectiveness, identify bottlenecks, and track key performance indicators. Analyze data from business systems to identify trends, issues, and opportunities that inform decision-making and drive improvements. Manage the configuration and setup of new operational software applications, ensuring they align with business needs and technical requirements. Collaborate with stakeholders to gather detailed requirements and customize the software to meet business objectives. Proactively seek opportunities for operational software enhancements and recommend adjustments for greater efficiency and effectiveness. Provide training to stakeholders to ensure smooth adoption of new workflows and processes. Offer ongoing support to ensure workflows are functioning as expected and troubleshoot any issues that arise. Develop and deliver operational reports and dashboards to support business decisions. Stay updated with company policies and regulations that impact workflows, reports, and dashboards. Write, update, and maintain policies and procedures related to workflows on platforms like SharePoint. Offer constructive feedback to the Director of Business Support and Delivery on potential risks, challenges, and areas for improvement. Proactively suggest control improvements and optimizations to drive operational efficiency. Other Duties Comply with all policies and procedures as applicable, including the Bank's BSA/AML policy. Assist with audits, regulatory reviews, and examinations by gathering relevant documentation requested by auditors or regulatory bodies. Perform additional tasks, projects, and responsibilities as directed by the Director of Business Support & Delivery. Skills/Abilities High degree of ethics and integrity in dealing with sensitive business data and processes. Strong understanding of best practices for process mapping and workflow design best practices. Ability to analyze data, identify trends, and provide actionable insights for business decisions. Ability to identify and resolve inefficiencies within systems and processes through practical, data-driven solutions. Excellent verbal and written communication skills to interact with stakeholders, document requirements, and present findings. Skilled in working with business stakeholders across all levels to gather requirements, align project goals, and implement solutions. Strong attention to detail in capturing business requirements and ensuring solutions meet those needs accurately. Comfortable with data analysis tools, project management software, and business analysis methodologies. Ability to work occasional overtime during peak periods Ability to work in a fast-paced environment with evolving priorities and competing deadlines. Strong organizational skills with the ability to prioritize and manage multiple tasks efficiently. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and filing cabinets. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Travel is required for this position. Education and Experience Required Qualifications: Bachelor's degree in management information system, computer science, or a related field (or equivalent related experience). Proficiency in Microsoft Office Suite and experience with data analysis tools (e.g. Python, Power BI) and workflow writing software (e.g., Enterprise Workflow). Desired Qualifications: 2-3 years of experience in business analysis, process improvement, or a similar role. Proven experience in a banking environment, with knowledge of banking processes, systems, and regulations. Hands-on experience with process mapping, business analysis, and workflow optimization Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The RCO Revenue Integrity Analyst II is responsible for appropriate charge capture, assigned account, claim edits and/or charge edits for an assigned service line. This position will monitor and support the maintenance of consistent charge capture or charge edits to ensure regulatory compliance and revenue optimization for assigned service line(s). This position will support the development and management of integrated charge capture workflows in partnership with senior analysts and leadership, working closely with the clinical and clinical application teams. **_We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington._** **_Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings._** **Essential Functions** + Analyzes data, develops reports, reviews trends and recommends enhancements as defined by the revenue practice leadership team. + Performs extensive data mining, mentoring/training, regulatory and payer policy review, abstracting of financial and clinical information from various sources + Presents, researches, and follows-up on topics reviewed at department and system-wide initiative levels. + Monitors for positive or negative trends in coding, charge capture and/or editing processes to improve teams' performance. + Researches and stays current on CMS, federal and state regulations, payor guidelines, ensuring compliance and alignment with charge, coding and charge edits. + Audits and evaluates system automation by comparing the charge/claim data to the clinical record. Leverages other system functionalities to expediate the claim processing for compliant and optimized hospital accounts. + Evaluates, provides education and guidance to revenue cycle, revenue practice teams and clinical operations on report development, charge capture accountability and revenue monitoring. + Mentors and supports the training of other revenue integrity analysts. Skills + **Cath Lab and Interventional Radiology procedure coding experience** + Procedure coding + Data Analysis + Healthcare Regulations + Process improvement + Health Insurance + CMS + Problem solving + Data Mining + Excel + Collaboration **Physical Requirements:** **Qualifications** **Required** + Current certification through AAPC, AHIMA or HFMA, or other specialty medical coding group. + Experience in a role requiring attention to detail with excellent organizational and analytical skills. + Demonstrated proficiency with Epic clinical and/or billing applications. + Demonstrates ability to be flexible and adaptable to change. + Demonstrates ability to work in a clinical operational area and/or a revenue integrity team effectively supporting department outcomes. + Experience working closely with a multi-disciplinary team to optimize patient experience and operational success. + Demonstrates advanced knowledge of regulation, payer policy, charge capture and/or revenue monitoring. **Preferred** + **Cath Lab and Interventional Radiology procedure coding experience, and Certified Cardiology Coder (CCC) or Certified Interventional Radiology Cardiovascular Coder (CIRCC) certifications.** + Bachelor's degree in healthcare administration, or medical, analytical field from an accredited institution. Education is verified. + Proficient or certified with Epic clinical or billing applications. **Physical Requirements** + Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $37.31 - $58.75 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Job Description We are looking for a Claims Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features. This Claims Business Analyst works collaboratively with the Director of Claims in supporting the department to deliver timely and accurate payment of claims and first call resolution . This role will also provide analysis related to the identification of improved claim system configuration and call flows that would positively impact quality performance , reduce claim inventory and improve the customer experience. Responsibilities Assist in the development of key performance indicators related to claim processing and call center performance Use existing technology to automate work distribution, create and maintain department metric dashboards Generate and distribute weekly/monthly/quarterly departmental reports to management and staff Summarizes, creates, and distributes operational , claim data , and call center metric reports as needed. Ensures deliverables are completed on time; responds to changing project circumstances and communicates issues to project leadership. Identify trends in data, including those that were not necessarily being activity monitored, which may have an impact on departmental performance and/or impact timeliness and the customer experience . Communicate actionable findings and provide recommendations as appropriate to management. Work directly with managers and subject matter experts to refine and improve these tools for optimal efficiency and effectiveness. Responsible for creating data definitions, validating data, retrieving data from systems, merging data from multiple sources, participating or reviewing technical documentation, report configuration, and coordinates project efforts as directed in order to achieve desired results. Serves as a liaison to other department s (IS, Utilization Management, Provider Contracting, Provider Data Maintenance) that may include report creation , disseminating reports and/or leading the implementation, maintenance, testing and/or functional design of system changes. Requirements Experience working with technology, systems and IS departments Advance Microsoft Excel skilled Knowledge of ICD-10 and CPT-4 coding and medical terminology Proficient in Windows, Word, and Business Analytical tools Must have strong analytical and problem-solving skills. Strong communication skills, including an ability to communicate with staff at various levels, including both front line staff and senior management. Must have excellent analytical, organizational, and interpersonal skills, as well as a strong background in pharmacy claims processing, and the managed care industry Experience working within the Payer / PBM market (in particular Medicare and Medicaid, Part D and its components) with understanding of benefit plan structures, NCPDP standards, HIPAA regulations, and other pharmacy products and services Must understand the work flow of pharmacy claim processing or related Med D functions. For example, Enrollment, Drug Utilization Review, Adjudication, Pricing, Payments/Billing, EOB, PDE, FIR, Reprocessing, or other features resident in or working in cooperation with a pharmacy benefit system Strong business knowledge of Pharmacy Benefit Systems and Drug benefit plan administration with exposure to COTS / custom applications would be an advantage Ability to effectively present information and respond to questions from clients, management and technical associates Collaborate across the entire product team to ensure product dependencies, goals and experiences are defined and met Document business requirements and user journeys Must have agile project execution experience along with familiarity to scrum tools and methodologies Should have excellent verbal, written, documentation and presentation skills Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

5-years contract. 5 years experience: - Mainframe Application development using COBOL, CICS, and JCL - Relational Database - Analysis and Design 3 years experience: - Experience as a lead analyst or in a senior analyst role - Must have a minimum of a Bachelors degree from an accredited college or university in Computer Science or a related filed from an accredited institution or a minimum of five (5) years if equivalent work experience

_This position is remote and can be based anywhere within the United States. Ideal candidates will be able to work within EST or CST business hours._ **_What Implementation Management contributes to Cardinal Health_** Sales Support is responsible for providing sales support through direct involvement in the sales process, either by helping persuade customer buying decisions or involvement in the effective implementation of solutions to support the attainment of the organization's sales objectives. Implementation Management is responsible for planning, organizing and leading solution implementations. Manages project plans, resources, and commitments to the customer. May be involved in budgeting and financial requirements. Monitors and tracks the progress of implementations. Partners with sales and the customer early in the process to develop implementation project plans. Works with management and peers to develop consistent methodologies based on best practices for efficiently implementing solutions. **Job Summary** The Presource Implementation Consultant plays a critical role in driving successful New Business Requests for Proposal and implementations through comprehensive data analysis and cross-functional project management. **Responsibilities** + Exhibit proficiency in all phases of the project management lifecycle. + Lead projects from planning through execution, ensuring timely delivery and measurable results. + Coordinate project activities and facilitate team meetings to provide status updates. + Analyze complex functional requirements by breaking them into manageable components. + Apply a thorough understanding of relevant business processes to achieve project objectives. + Identify opportunities to enhance efficiency while ensuring accuracy and cost-effectiveness in transactions, services, and deliverables. + Manage the full project lifecycle, from initial RFP through implementation. + Prepare RFPs, customer responses, and supporting financial documentation. + Facilitate meetings with internal teams, process owners, and external stakeholders. + Deliver regular project updates and performance reports to key stakeholders. + Monitor and adhere to operational and financial targets. + Proactively identify obstacles and implement process improvements. + Document best practices to maintain consistency and accuracy across projects. **Qualifications** + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Strong Excel experience (VB script, macros, VLookups) required + Proficiency in Microsoft Office Suite (Excel, Access, Word, etc.). + Strong time management and project management skills. + Exceptional verbal and written communication abilities. + Customer service or client-facing experience preferred. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives + Completes work independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives **Anticipated salary range:** $80,900 - $95,000 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/19/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Professional who provides technical support and assistance to customers, on the phone or in person related to computer systems, hardware, and software. Their primary intention is to ensure a client's satisfaction and ability to properly operate computers, printers and other technology by responding to questions and providing technical assistance. System Specific Duties and Responsibilities: Responding to questions on the phone, via email, in person, or through remote access. Offering technical assistance with the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Installing new software and hardware systems as needed. Overseeing new system installation and setup and customizing PCs to meet the needs of the Center for Education staff. Provides references for users by possibly writing and maintaining user documentation, providing help desk support. Answers support calls in a respectful manner and logs tickets timely to help track and audit customer issues. Provides immediate troubleshooting assistance when necessary to ensure continued efficient operation of the systems. Demonstrates patience when working with customers for support. Works independently under general direction of supervisor. Attends meetings as requested to help learn and support customer needs. Communicate in a clear and concise manner to aid in customer understanding of system functionality. Create or log an enhancement for creation of specialized queries at the request of nurse managers. Use positive language to create positive perceptions about company, software and service. Maintain a positive persona even when dealing with frustrated customers in no win situations. Maintain good time management for processes and projects and be transparent. Document issue resolution well and communicate to peers for improved support. Don't accept the “status quo” as a customer solution, but strive for service excellence in process and practice. Performs other functions as requested.

Summary/Objective The Business Analyst plays a critical role in analyzing and optimizing business processes, systems, and operations. Collaborating with others, the analyst will identify areas for improvement to enhance efficiency and effectiveness. This role includes designing, documenting, and optimizing workflows, operational reports, and operational dashboards that align with organizational goals. The Business Analyst ensures processes are streamlined and that workflows are clear, efficient, and documented, supporting data-driven decision-making. In addition, the analyst will assist with new operational software applications. A key part of this role is to ensure that workflows, operational reports, and operational dashboards meet business needs and are aligned with company objectives. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Work with stakeholders to capture, map, and document current business processes and identify areas that require improvement or new process design. * Continuously analyze workflows, identify inefficiencies, and propose actionable recommendations to streamline operations, reduce costs, and enhance productivity. * Design, document, and optimize workflows based on stakeholder needs, operational goals, and system requirements. * Ensure workflows are easy to understand, structured for efficiency, and aligned with best practices. * Monitor existing workflows to ensure they are functioning as intended and meet operational standards. * Regularly review and update workflows to align with industry best practices and regulatory requirements. * Proactively seek opportunities for workflow enhancements and recommend adjustments for greater efficiency and effectiveness. * Maintain and document all workflow changes, ensuring accuracy and completeness. * Generate reports to evaluate workflow effectiveness, identify bottlenecks, and track key performance indicators. * Analyze data from business systems to identify trends, issues, and opportunities that inform decision-making and drive improvements. * Manage the configuration and setup of new operational software applications, ensuring they align with business needs and technical requirements. * Collaborate with stakeholders to gather detailed requirements and customize the software to meet business objectives. * Proactively seek opportunities for operational software enhancements and recommend adjustments for greater efficiency and effectiveness. * Provide training to stakeholders to ensure smooth adoption of new workflows and processes. * Offer ongoing support to ensure workflows are functioning as expected and troubleshoot any issues that arise. * Develop and deliver operational reports and dashboards to support business decisions. * Stay updated with company policies and regulations that impact workflows, reports, and dashboards. * Write, update, and maintain policies and procedures related to workflows on platforms like SharePoint. * Offer constructive feedback to the Director of Business Support and Delivery on potential risks, challenges, and areas for improvement. Proactively suggest control improvements and optimizations to drive operational efficiency. Other Duties * Comply with all policies and procedures as applicable, including the Bank's BSA/AML policy. * Assist with audits, regulatory reviews, and examinations by gathering relevant documentation requested by auditors or regulatory bodies. * Perform additional tasks, projects, and responsibilities as directed by the Director of Business Support & Delivery. Skills/Abilities * High degree of ethics and integrity in dealing with sensitive business data and processes. * Strong understanding of best practices for process mapping and workflow design best practices. * Ability to analyze data, identify trends, and provide actionable insights for business decisions. * Ability to identify and resolve inefficiencies within systems and processes through practical, data-driven solutions. * Excellent verbal and written communication skills to interact with stakeholders, document requirements, and present findings. * Skilled in working with business stakeholders across all levels to gather requirements, align project goals, and implement solutions. * Strong attention to detail in capturing business requirements and ensuring solutions meet those needs accurately. * Comfortable with data analysis tools, project management software, and business analysis methodologies. * Ability to work occasional overtime during peak periods * Ability to work in a fast-paced environment with evolving priorities and competing deadlines. Strong organizational skills with the ability to prioritize and manage multiple tasks efficiently. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and filing cabinets. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Travel is required for this position. Education and Experience Required Qualifications: * Bachelor's degree in management information system, computer science, or a related field (or equivalent related experience). * Proficiency in Microsoft Office Suite and experience with data analysis tools (e.g. Python, Power BI) and workflow writing software (e.g., Enterprise Workflow). Desired Qualifications: * 2-3 years of experience in business analysis, process improvement, or a similar role. * Proven experience in a banking environment, with knowledge of banking processes, systems, and regulations. * Hands-on experience with process mapping, business analysis, and workflow optimization Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

5-years contract 3 years experience: - Database management, documentation project control techniques, data processing concepts, and equipment usage - Developing and maintaining complex systems, evaluate and analyze system requests to develop work plans for systems development and maintenance - Must have a minimum of a Bachelors degree from an accredited college or university in Computer Science or related field including but not limited to business data programming, business systems analysis, computer servicing technologies, information systems management, data processing, or computer engineering, or a minimum of an Associates Degree and eighteen (18) months of equivalent work experience or a minimum of three (3) years equivalent work experience

Summary/Objective The Business Analyst plays a critical role in analyzing and optimizing business processes, systems, and operations. Collaborating with others, the analyst will identify areas for improvement to enhance efficiency and effectiveness. This role includes designing, documenting, and optimizing workflows, operational reports, and operational dashboards that align with organizational goals. The Business Analyst ensures processes are streamlined and that workflows are clear, efficient, and documented, supporting data-driven decision-making. In addition, the analyst will assist with new operational software applications. A key part of this role is to ensure that workflows, operational reports, and operational dashboards meet business needs and are aligned with company objectives. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work with stakeholders to capture, map, and document current business processes and identify areas that require improvement or new process design. Continuously analyze workflows, identify inefficiencies, and propose actionable recommendations to streamline operations, reduce costs, and enhance productivity. Design, document, and optimize workflows based on stakeholder needs, operational goals, and system requirements. Ensure workflows are easy to understand, structured for efficiency, and aligned with best practices. Monitor existing workflows to ensure they are functioning as intended and meet operational standards. Regularly review and update workflows to align with industry best practices and regulatory requirements. Proactively seek opportunities for workflow enhancements and recommend adjustments for greater efficiency and effectiveness. Maintain and document all workflow changes, ensuring accuracy and completeness. Generate reports to evaluate workflow effectiveness, identify bottlenecks, and track key performance indicators. Analyze data from business systems to identify trends, issues, and opportunities that inform decision-making and drive improvements. Manage the configuration and setup of new operational software applications, ensuring they align with business needs and technical requirements. Collaborate with stakeholders to gather detailed requirements and customize the software to meet business objectives. Proactively seek opportunities for operational software enhancements and recommend adjustments for greater efficiency and effectiveness. Provide training to stakeholders to ensure smooth adoption of new workflows and processes. Offer ongoing support to ensure workflows are functioning as expected and troubleshoot any issues that arise. Develop and deliver operational reports and dashboards to support business decisions. Stay updated with company policies and regulations that impact workflows, reports, and dashboards. Write, update, and maintain policies and procedures related to workflows on platforms like SharePoint. Offer constructive feedback to the Director of Business Support and Delivery on potential risks, challenges, and areas for improvement. Proactively suggest control improvements and optimizations to drive operational efficiency. Other Duties Comply with all policies and procedures as applicable, including the Bank's BSA/AML policy. Assist with audits, regulatory reviews, and examinations by gathering relevant documentation requested by auditors or regulatory bodies. Perform additional tasks, projects, and responsibilities as directed by the Director of Business Support & Delivery. Skills/Abilities High degree of ethics and integrity in dealing with sensitive business data and processes. Strong understanding of best practices for process mapping and workflow design best practices. Ability to analyze data, identify trends, and provide actionable insights for business decisions. Ability to identify and resolve inefficiencies within systems and processes through practical, data-driven solutions. Excellent verbal and written communication skills to interact with stakeholders, document requirements, and present findings. Skilled in working with business stakeholders across all levels to gather requirements, align project goals, and implement solutions. Strong attention to detail in capturing business requirements and ensuring solutions meet those needs accurately. Comfortable with data analysis tools, project management software, and business analysis methodologies. Ability to work occasional overtime during peak periods Ability to work in a fast-paced environment with evolving priorities and competing deadlines. Strong organizational skills with the ability to prioritize and manage multiple tasks efficiently. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and filing cabinets. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Travel is required for this position. Education and Experience Required Qualifications: Bachelor's degree in management information system, computer science, or a related field (or equivalent related experience). Proficiency in Microsoft Office Suite and experience with data analysis tools (e.g. Python, Power BI) and workflow writing software (e.g., Enterprise Workflow). Desired Qualifications: 2-3 years of experience in business analysis, process improvement, or a similar role. Proven experience in a banking environment, with knowledge of banking processes, systems, and regulations. Hands-on experience with process mapping, business analysis, and workflow optimization Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

**_What Customer Success contributes to Cardinal Health_** Commercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience. Customer Success analyzes customer experiences on the company's commercial technologies and platforms and integrates customer perspectives and data into the design and management of commercial technologies. This job family interfaces with Customer Service and Marketing teams to gather and represent the voice of the customer and recommends enhancements to commercial technologies based on insights, working closely with User Experience Design professionals. The Customer Experience Engineer supports various clinical applications, translates business requirements into technical specifications, maintains relationships with the development and business teams, and drives standard business processes. The engineer should understand business priorities and the relative importance of their projects. This engineer should be able to identify multiple approaches to problem solving and recommend the best-case solution. Furthermore, an engineer must possess strong technical acumen with the ability to translate information and research into non-technical language as necessary to effectively communicate across teams, customers, and clients. **_Responsibilities_** : + Assist frontline analysts with escalation and resolution of complex technical issues reported by customers + Interact with Product Owners and Development Teams to become proficient with both business purpose and customer workflows as well as the backend technical architecture of our applications. + Proactively develop and maintain technical knowledge in specialized area(s), remaining up to date on current trends and best practices + Translate requirements, produce feasibility reports and design solutions to improve productivity and efficiency + Manage flow of data between Cardinal Health, its customers and other 3rd Party vendors. + Coordinate and report on project progress, obstacles and accomplishments to key Business and IT stakeholders. **_Qualifications_** + 2-4 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Must be flexible with being in office based on location or team needs + Must participate in testing activities outside of normal working hours + Must be willing to visit customer sites + Windows OS (all versions) and Microsoft Office expert, preferred + Hardware and Networking proficiency, preferred + Experience with tablets and printers + Understanding of DNS server and basic IP routing, preferred + Windows Server (Server 2008 and up) familiarity preferred + General knowledge of EDI + Experience with healthcare or pharmacy workflows or IT software, preferred + Experience with EMR / EHR, pharmacy management software, and/or healthcare billing software, preferred + Ability to communicate free of technical language to the business and end-user + Demonstrate strong analytical and project management skills + Demonstrate IT knowledge and expertise in the areas being developed or enhanced + Strong collaboration, multi-tasking, and organization skills + Strong oral and written English communication skills + Demonstrate thorough knowledge of the industry and trends **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $ 68,500-$88,020 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/18/2026*if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

The Financial Systems Analys will maintain Financial Information Systems and related technology solutions as assigned, and provide support to end-user departments within the Mountain Health System. This role will provide day-to-day/routine system maintenance, for application systems, as well as first-level end-user support, training and response to system issues and outages as reported. Writes instruction manuals and other documentation for application systems, processes, and procedures related to system use, maintenance, and operation. Consults with end-users to discover opportunities for process improvement and increase user effectiveness/productivity using application systems.. Perform system testing and validation on a regular basis as necessary to for system patches and upgrades to ensure quality and functionality. Builds and maintains relationships with software and support vendors to ensure system issues are documented and addressed by the vendor in a timely manner. Stays informed about recommended/required application updates. Ensures I.S. and user departments are informed of any overdue updates, and ensures the hardware in use meets software vendor minimum recommended specifications. Participates in implementation/upgrade/migration projects as required to provide system process knowledge, perform configuration tasks, write/run reports, and other tasks in support of the project team as assigned. Promotes the use of best practices of application system in the user community. Completes goals as assigned by applications directors, managers, or supervisors. Maintains confidentiality of information encountered in support of application systems as outline in the Health Insurance Portability and Accountability Act (HIPAA). Performs minor fixes/repairs to PC hardware, Operating Systems, and peripheral devices (printers, scanners, readers, user input devices, etc.). Continuously transforming system to enhance the customer experience Strives to be the best; stretches own capabilities to continuously improve. Sets a positive example for others Capable of managing multiple simultaneous projects and processes while adjusting to shifting priorities, expectations and timetables Maintains current knowledge of processes for supported solutions Create and deploy feedback mechanism for end users Develops unit, system and regression test scripts for all solutions owned by analyst for testing database integrity Assist in development and testing of integration test scripts across all impacted applications Demonstrates honesty, discretion in conduct, and confidentiality in conversation in all of work environment Reports patient safety concerns and hazardous conditions in a timely and appropriate manner Streamline systems to reduce redundancy of documentation impacting patient care Answers support calls in a respectful manner and logs tickets timely to help track and audit customer issues Provides immediate troubleshooting assistance when necessary to ensure continued efficient operation of the systems Demonstrates patience when working with customers for support Works independently under general direction of supervisor Attends meetings as requested to help learn and support customer needs Communicate in a clear and concise manner to aid in customer understanding of system functionality Create or log an enhancement for creation of specialized queries at the request of nurse managers Use positive language to create positive perceptions about company, software and service Maintain a positive persona even when dealing with frustrated customers in no win situations Maintain good time management for processes and projects and be transparent Document issue resolution well and communicate to peers for improved support Don't accept the “status quo” as a customer solution, but strive for service excellence in process and practice Performs other functions as requested.