What does an applications coordinator do?
An applications coordinator acts as the contact person for all concerns regarding an application or software. The applications coordinator connects customers to corresponding departments in a company according to their needs, inquiries, and problems. The applications coordinator has a solid knowledge of the software and application and knows how to guide customers, resolve small issues, and troubleshoot minor problems. The applications coordinator is a vital position for a company that offers application-based service, software, and the likes.
Applications coordinator responsibilities
Here are examples of responsibilities from real applications coordinator resumes:
- Lead focus group to evaluate legacy EHR data and recommend approach to convert data into new EHR.
- Interpret DoD and IMA Euro program guidance, regulations and technical bulletins.
- Conduct daily bug scrub meetings and upload defect report in SharePoint generate from ALM.
- Defect tracking in ALM and co-ordination with functional and development team for defect management and resolution.
- Work closely with scrum masters and development teams to provide testing estimates and user stories utilizing JIRA.
- Function as the primary contact to troubleshoot problems and questions from end-users during training, go-live and stabilization periods
- Assist ambulatory practice with selection, adoption, implementation and optimization of electronic health records (EHR).
- Provide support for all testing activities, to include UAT in a web-base, windows and UNIX environment.
- Participate in requirements analysis, planning, design, configuration, testing, support, and upgrade of EMR.
- Log defects and track them using JIRA and coordinate with the development and business teams to resolve the issues/defects.
- Monitor proper usage of QC between all teams to assure that all artifacts are properly store and are available for auditing
- Configure QC to track defects such as bugs, issues, risks and change requests providing complete visibility to management.
- Perform ADPAC duties, systems administration, and troubleshoot workstations, laptop, and printer issues to get employees online swiftly.
- Create workflow diagrams and PowerPoint presentations.
- Tutor students in mathematics and evaluate their progress.
Applications coordinator skills and personality traits
We calculated that 9% of Applications Coordinators are proficient in Data Collection, Customer Service, and Patients. They’re also known for soft skills such as Analytical skills, Communication skills, and Creativity.
We break down the percentage of Applications Coordinators that have these skills listed on their resume here:
- Data Collection, 9%
Organized and managed data collection and analysis of solutions that support client business processes and functional requirements.
- Customer Service, 8%
Managed day-to-day operations of multiple departments including customer service, technical service and assisted outside sales representatives.
- Patients, 7%
Monitored or evaluated medical conditions of patients in collaboration with other health care professionals.
- Troubleshoot, 5%
Install, troubleshoot, train staff, implement new modules, coordinate upgrades* Principle coordinator for CMS deployment of Meaningful Use.
- System Design, 5%
Facilitated key system design decisions with stakeholders.
- Business Operations, 5%
Reviewed software, analyzed business operations and worked with EPIC vendors and end users to tailor the system to organizational standards.
Common skills that an applications coordinator uses to do their job include "data collection," "customer service," and "patients." You can find details on the most important applications coordinator responsibilities below.
Analytical skills. One of the key soft skills for an applications coordinator to have is analytical skills. You can see how this relates to what applications coordinators do because "analysts must interpret complex information from various sources and decide the best way to move forward on a project." Additionally, an applications coordinator resume shows how applications coordinators use analytical skills: "captured and documented radiology data specifications and requirements for design of hl7 data interface. "
Communication skills. Another essential skill to perform applications coordinator duties is communication skills. Applications coordinators responsibilities require that "analysts work as a go-between with management and the it department and must explain complex issues in a way that both will understand." Applications coordinators also use communication skills in their role according to a real resume snippet: "maintained effective communication with stakeholders/clinical staff, troubleshoot and follow through on issues and provide staff support remotely and onsite. "
Creativity. This is an important skill for applications coordinators to perform their duties. For an example of how applications coordinator responsibilities depend on this skill, consider that "because analysts are tasked with finding innovative solutions to computer problems, an ability to “think outside the box” is important." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an applications coordinator: "create and maintain the application inventory catalog of approximately 200+ websites and web-based applications in sharepoint. ".
The three companies that hire the most applications coordinators are:
- Trinity Health14 applications coordinators jobs
- Johns Hopkins Medicine11 applications coordinators jobs
- Spartanburg Regional Healthcare System9 applications coordinators jobs
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Compare different applications coordinators
Applications coordinator vs. Nurse informaticist
A director of informatics spearheads and oversees an organization's information systems, ensuring they function efficiently and accurately. They lead the development and implementation of informatics plans and technologies, conduct reviews and assessments to ensure operations adhere to the highest standards, coordinate managers and teams, and participate in the recruitment processes. They also have the authority to set goals and protocols, negotiate contracts, and implement the company's policies and regulations, developing new ones as necessary. Moreover, a director of informatics takes part in performing research and analyses, providing technical support and guidance to staff, and solving issues and concerns.
These skill sets are where the common ground ends though. The responsibilities of an applications coordinator are more likely to require skills like "customer service," "patients," "troubleshoot," and "system design." On the other hand, a job as a nurse informaticist requires skills like "epic," "acute care," "clinical applications," and "clinical operations." As you can see, what employees do in each career varies considerably.
Nurse informaticists tend to reach higher levels of education than applications coordinators. In fact, nurse informaticists are 15.0% more likely to graduate with a Master's Degree and 0.4% less likely to have a Doctoral Degree.Applications coordinator vs. Director of informatics
DevOps engineers are practitioners of DevOps, a software development strategy that aims to bridge the gap between computer software development and information technology (IT) operations. They work closely with computer software developers and other IT staff to manage code deployments and releases. Their duties include overseeing the IT infrastructure supporting software code in different environments, choosing a suitable deployment model, and directing testing protocol needed to validate releases. Other tasks they may likely perform include preparing test data, analyzing results, and troubleshooting issues and problems.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that applications coordinator responsibilities requires skills like "customer service," "patients," "troubleshoot," and "business operations." But a director of informatics might use other skills in their typical duties, such as, "epic," "patient safety," "hipaa," and "clinical applications."
Directors of informatics earn a higher average salary than applications coordinators. But directors of informatics earn the highest pay in the health care industry, with an average salary of $102,014. Additionally, applications coordinators earn the highest salaries in the health care with average pay of $60,435 annually.Average education levels between the two professions vary. Directors of informatics tend to reach higher levels of education than applications coordinators. In fact, they're 8.9% more likely to graduate with a Master's Degree and 0.4% more likely to earn a Doctoral Degree.Applications coordinator vs. Informatics nurse
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, an applications coordinator is likely to be skilled in "customer service," "patients," "system design," and "business operations," while a typical informatics nurse is skilled in "clinical practice," "clinical applications," "bls," and "patient safety."
Most informatics nurses achieve a higher degree level compared to applications coordinators. For example, they're 9.1% more likely to graduate with a Master's Degree, and 0.8% more likely to earn a Doctoral Degree.Applications coordinator vs. Devops engineer
Types of applications coordinator
Updated January 8, 2025
