How to hire an applications support engineer

How to hire an applications support engineer, step by step

Here's a step-by-step applications support engineer hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an applications support engineer job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new applications support engineer
• Step 8: Go through the hiring process checklist

What does an applications support engineer do?

Post an applications support engineer job for free, promote it for a fee

Post free

1. Identify your hiring needs

   Before you post your applications support engineer job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find an applications support engineer for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect applications support engineer also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list presents applications support engineer salaries for various positions.

   Type of Applications Support Engineer	Description	Hourly rate
   Applications Support Engineer	Software developers are the creative minds behind computer programs. Some develop the applications that allow people to do specific tasks on a computer or another device... Show more	$32-57
   Support	A support employee is responsible for assisting the business operations and responding to customers' inquiries and concerns regarding its goods and services. Support logs all customers' interaction and escalates potential complaints to the appropriate department... Show more	$11-25
   Support Analyst	The role of support analysts is to resolve problems with hardware, computer programs, and peripherals. They may focus on a particular aspect of the information technology (IT) department or give technical support to end-users... Show more	$24-54

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Java
   • Application Support
   • Database
   • JavaScript
   • CRM
   • Customer Satisfaction
   • Troubleshoot
   • XML
   • Linux
   • Technical Support
   • Web Servers
   • SQL Server
   • C++
   • Post Sales

   Check all skills

   Responsibilities:

   • Create scripts and ETL jobs to automate manual daily production activity.
   • Manage data line project, JIRA use cases and testing, schedules, and cross-functional planning.
   • Manage operational enhancements within the local team and manage globalization of them (Perl, bash scripting).
   • Manage and design UAT tests for new software release, delegate out tasks, and report results back to QA department.
   • Diagnose and correct all software code issues for software written in HTML, Perl, JavaScript and Java.
   • Experience supporting software systems on Unix and Linux.

   More applications support engineer duties

3. Make a budget

   Including a salary range in your applications support engineer job description is a great way to entice the best and brightest candidates. An applications support engineer salary can vary based on several factors:

   • Location. For example, applications support engineers' average salary in hawaii is 45% less than in california.
   • Seniority. Entry-level applications support engineers earn 44% less than senior-level applications support engineers.
   • Certifications. An applications support engineer with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in an applications support engineer's salary.

   Average applications support engineer salary

   $89,928yearly

   $43.23 hourly rate

   ---

   Entry-level applications support engineer salary

   $67,000 yearly salary

   Updated December 14, 2025

   Average applications support engineer salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$116,330	$56
   2	New York	$99,907	$48
   3	New Jersey	$95,918	$46
   4	Washington	$93,680	$45
   5	Connecticut	$93,601	$45
   6	Arizona	$92,629	$45
   7	District of Columbia	$92,307	$44
   8	North Carolina	$91,706	$44
   9	Pennsylvania	$90,447	$43
   10	Massachusetts	$90,235	$43
   11	Texas	$87,635	$42
   12	Virginia	$86,913	$42
   13	Vermont	$86,004	$41
   14	Florida	$85,946	$41
   15	Ohio	$84,819	$41
   16	Colorado	$83,725	$40
   17	Illinois	$82,685	$40
   18	Georgia	$80,863	$39
   19	Michigan	$80,389	$39
   20	Missouri	$78,904	$38

   Average applications support engineer salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	ICE Mortgage Technology	$125,835	$60.50
   2	Safeway	$124,383	$59.80
   3	Apple	$122,893	$59.08	418
   4	American Tower	$113,758	$54.69
   5	Costco Wholesale	$110,957	$53.34	2
   6	Zoox	$108,145	$51.99	59
   7	Tesla	$107,600	$51.73
   8	NIO	$107,353	$51.61	2
   9	Belk	$106,371	$51.14	6
   10	Amazon	$106,255	$51.08	463
   11	Morgan Stanley	$106,126	$51.02	29
   12	Neuberger Berman	$106,084	$51.00	1
   13	STMicroelectronics	$105,690	$50.81
   14	Western Alliance Bank	$104,843	$50.41	2
   15	Commerce Bank	$104,673	$50.32	3
   16	Barclays	$103,843	$49.92	1
   17	JPMorgan Chase & Co.	$102,848	$49.45	503
   18	Albertsons	$102,344	$49.20
   19	Bank of the West	$102,299	$49.18
   20	Twist Bioscience	$102,118	$49.10	5

4. Writing an applications support engineer job description

   An applications support engineer job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of an applications support engineer job description:

   Applications support engineer job description example

   Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world.
   
   A commercial aircraft manufacturer, with Space and Defense as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a
   worldwide leader . Airbus has built on its strong European heritage to become truly international - with roughly 180 locations and 12,000 direct suppliers globally. The company has aircraft and helicopter final assembly lines across Asia, Europe and the Americas, and has achieved a more than sixfold order book increase since 2000. AIRBUS requires that all new employees and temporary workers of Airbus be fully vaccinated against COVID-19. Airbus allows candidates who are not fully vaccinated at the time of hire a reasonable amount of time to obtain vaccinated status. This position requires vaccination against COVID-19 or, if applicable, an approved accommodation for religious or medical reasons.
   Position Summary: This position is both technical and customer focused-requiring working knowledge of Full Stack software development as well as experience managing sensitive customer data and content for large-scale distributed applications. The candidate should also be a self-starter capable of quickly learning new tools and technologies.
   
   Primary Responsibilities: Manage onboarding of new customers/partners/airlines into our digital products (technical configuration, communication of timeline progress, etc). Liaise between Customer Support Managers, Technical Support teams, internal Development teams, and all other necessary stakeholders to ensure top-quality customer service. Maintain knowledge of Level3 Support needs and work with Product Owners to prioritize issues. Own operation of services: measuring performance, and being responsive to production issues. Collaborate with the Product team to understand requirements and help build high quality software components to support large scale data processing and analytics. Participate in code reviews, architecture reviews, and other technical discussions.
   
   Qualified Experience / Skills / Training: 3 years of professional software experience. 3+ years of professional experience in managing customer data/content. Experience with TypeScript and React. Familiarity with GraphQL. Experience in Git as a source code management system. Familiarity in at least one relational database system (Postgres, MySQL, or Oracle, etc.) Experience working with Agile, Continuous Delivery approaches such as Continuous Integration, TDD. Excellent communication skills and ability to work and collaborate with a team on a daily basis.
   Education: Bachelor's Degree or equivalent work experience Experience: Experience in technical project management. Experience working with international clients and/or teams. Experience with NoSQL database (Amazon DynamoDB). Familiarity with AWS, Azure or other cloud computing platforms. Familiarity with big data analytics and visualizations.
   Travel Required: Up to 20% domestic and international
   Eligibility: Authorized to Work in the US
   
   Equal Opportunity: Airbus Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Airbus Group is also committed to compliance with all fair employment practices regarding citizenship and immigration status. As a leader in our field, Airbus Group provides relocation assistance for qualified positions and a comprehensive compensation and benefits package. Airbus Group does not offer tenured or guaranteed employment. Employment with Airbus Group is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.
   
   Job Posted by ApplicantPro

   Copy this example

   

5. Post your job

   To find the right applications support engineer for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with applications support engineers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit applications support engineers who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   To find applications support engineer candidates, you can consider the following options:

   • Post your job opening on Zippia or other job search websites.
   • Use niche websites that focus on engineering and technology jobs, such as dice, engineering.com, stack overflow, it job pro.
   • Post your job on free job posting websites.

6. Interview candidates

   To successfully recruit applications support engineers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   While interviews are great, you will only sometimes learn enough from a conversation with an applications support engineer applicant. In those cases, having candidates complete a test project can go a long way in figuring out who's the most likely to succeed in the role. If you aren't a technical person and don't know how to design an appropriate test, you can ask someone else on the team to create it or take a look at these websites to get a few ideas:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new applications support engineer

   Once you've decided on a perfect applications support engineer candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new applications support engineer first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

   Sign up to download full list

   Sign up

How much does it cost to hire an applications support engineer?