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Become An Applications Technician

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Working As An Applications Technician

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $127,580

    Average Salary

What Does An Applications Technician Do At Swagelok

* Leads and guides teams through technical projects and decisions
* Develop and coordinate the completion of projects with minimal supervision
* Assist project manager with project planning for the design and development phases of projects
* Makes significant contribution to the training of technicians, engineering co-ops or entry-level engineers.
* Independently assist other technicians.
* May check the routine work of other technicians.
* Responsible for the guidance and completion of project work with moderate supervision

What Does An Applications Technician Do At Kelly Services

* Apply cash to individual transactions; resolve issues that restrict payments from automatic application.
* Accountable for timely receipt application and problem resolution of cash.
* Responsible for additional activities to include, but not limited to: Index/image supporting documentation, respond to audit requests, participate in testing for upgrade and implementations, Overcharge claim duplicate payment research and refund processing, internal request completion, training of new associates, Credit Card refund processing and daily bank interface and deposit reconciliation.
* Work with internal and external customers to solve issues in an effort to maximize automation.
* This may include customer start-up, customer relations (new or existing), self-invoicing customers, unassigned and unapplied cash, refunds, deductions and third party payers.
* Understand customer payment procedures.
* Persuade internal and external customers to use preferred payment options to reduce manual intervention.
* Communicate and resolve payment exception information and reoccurring problems.
* Measurements of success include receipt application, increasing the auto cash application percentage, and decreasing the time from cash deposit to application.
* Provide the Team Lead with feedback on processes and recommended methods for improvement.
* Initiate and participate in focus teams relating to continuous improvement which include customer, system, process, and individual and technological improvements.
* Develop and maintain system knowledge to include Accounts Receivable Systems, Customer Order Systems and Imaging.
* Respond to requests from internal and external customers in a timely manner.
* Support the preparation of the Accounts Receivable system for the monthly close.
* Provide back-up support to other team members

What Does An Applications Technician Do At JSR Corporation

* Support the Lithography Development team in the development of new photoresist products.
* Duties may include photoresist formulation, processing, characterization, data analysis and metrology.
* Play a key role in operating critical laboratory and cleanroom equipment such as cross-section SEMs, CD SEMs (HITACHI), scanners (Nikon/Canon), lithography tracks (TEL/Sokudo), film thickness tools, etc.
* Assist Engineers on projects for product improvement, customer troubleshooting, and process optimization – including collecting, analyzing and plotting data, as well as preparing written reports.
* Assist the Lithography team by maintaining chemical inventories and supplies.
* Make suggestions to management for improving this position, or improving work processes.
* Work safely by observing safety rules, policies and procedures.
* Identify unsafe conditions or actions to my supervisor.
* Other duties as may be assigned.
* KEY COMPETENCIES

What Does An Applications Technician Do At Victaulic Company

* Work to become a knowledgeable resource for
* Victaulic Fire Protection products by:
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* Learning and understanding Victaulic’s line of fire
* protection products including, but not limited to couplings, valves, devices, sprinkler
* heads, Vortex, and flexible hose assemblies.
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* Gain a working knowledge of fire protection
* systems and the key components of those systems.
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* Gain a base knowledge of applicable codes and
* regulations including National Fire Protection Association (NFPA), Underwriter’s
* Laboratory (UL) and Factory Mutual (FM).
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* Using the knowledge gained, develop solutions to
* a variety of complex situations that require independent judgment and ingenuity
* and a quick response.
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* Address direct customer inquiries regarding
* Victaulic fire protection product features, benefits and applications

What Does An Applications Technician Do At Terex Corporation

* Collaborate closely with customers, Outside Sales, Engineering and Production to determine project feasibility and match customer requirements related to truck configurations and specifications.
* Review and provide coordinator direction in responding to customer quotation requests to assure clear and buildable documentation from which accurate, cost effective and timely quotations can be generated.
* Verify customer requests and quotation documents meet Terex, supplier, ANSI and other industry standards to determine feasibility and safety of designs.
* Utilize 2D/3D CAD software (Draft Sight/AutoCAD/Solidworks utilized) to generate preliminary drawings and weight studies for use in specifying, quoting and producing utility equipment.
* Follow the specified procedures to increase accuracy and minimize the amount of time to process customer requests.
* Operate file management software for the storage and retrieval of current and past designs, job record and cost information.
* Assist in the design, specification and maintenance of standard platforms and options for Terex products.
* Communicate with vendors to specify equipment to insure a high quality product and ease of manufacture while minimizing the cost.
* Work with customers and Outside Sales to resolve technical issues.
* Keep up to date on current product developments in the industry and communicate to Terex team members.
* Coordinate with Outside Sales to determine the best information to be presented to the customer

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How To Become An Applications Technician

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Applications Technician jobs

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Real Applications Technician Salaries

Job Title Company Location Start Date Salary
Principal Architect, Application Technologies Cable Television Laboratories, Inc. Louisville, CO Jul 06, 2015 $165,000 -
$175,000
Application Tech Lead Active Health Management New York, NY Feb 17, 2015 $135,000
Application Tech Lead Activehealth Management New York, NY May 19, 2016 $135,000
Application Technology Lead Abbott Laboratories Parkersburg, IL Jan 02, 2015 $133,945
Application Technical Designer AIG Claims, Inc. Jersey City, NJ May 23, 2016 $130,000
Application Technical Designer AIG Claims, Inc. Houston, TX Sep 07, 2015 $127,000
Application Technical Designer Chartis Global Claims Services, Inc. Jersey City, NJ Jan 13, 2015 $125,000
Application Technical Designer AIG Global Claims Services, Inc. Houston, TX Jan 16, 2015 $125,000
Application Technical Designer AIG Global Claims Services, Inc. Parsippany-Troy Hills, NJ Mar 14, 2015 $125,000
Application Technical Designer AIG Global Claims Services, Inc. Jersey City, NJ Jan 02, 2015 $125,000
Application Technical Designer AIG Claims, Inc. Parsippany-Troy Hills, NJ Feb 20, 2015 $125,000
Application Technical Designer AIG Employee Services, Inc. Charlotte, NC Jul 11, 2016 $120,037
Application Tech Designer-Spring/Java AIG Employee Services, Inc. Charlotte, NC Nov 17, 2016 $120,037
Staff Programmer Analyst/Web Application Technologies Qualcomm, Inc. San Diego, CA Feb 18, 2015 $111,779 -
$135,000
Consultant Applications & Technology Solutions Convergys Corporation Lake Mary, FL Apr 01, 2015 $110,000
Application Technical Designer AIG Claims, Inc. Charlotte, NC Jul 18, 2016 $110,000
Consultant Applications & Technology Solutions Convergys Corporation Jacksonville, FL Jul 01, 2015 $110,000
Application Technical Designer AIG Claims, Inc. Charlotte, NC May 18, 2015 $110,000
Application Tech Lead Active Health Management New York, NY Feb 23, 2015 $110,000 -
$135,000
Application Technology Lead Abbvie Inc. North Chicago, IL Apr 07, 2016 $106,575
Application Technical Designer AIG PC Global Services, Inc. Charlotte, NC Jun 23, 2016 $105,248
Application Technical Designer AIG PC Global Services, Inc. Charlotte, NC Jun 08, 2015 $95,000
Application Technical Designer AIG PC Global Services, Inc. Charlotte, NC Jun 22, 2015 $95,000
Application Technical Designer AIG PC Global Services, Inc. Charlotte, NC Sep 09, 2016 $95,000
Application Technical Designer AIG Employee Services, Inc. Charlotte, NC Apr 18, 2016 $95,000
Application Technical Designer AIG Employee Services, Inc. Charlotte, NC Sep 20, 2016 $95,000
Application Technical Designer AIG Employee Services, Inc. Charlotte, NC Apr 19, 2016 $95,000

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Top Skills for An Applications Technician

DepartmentProceduresDataEntryWebWindowsXPTechnicalSupportPl/SqlSetupCustomerServiceTroubleshootApplicationSupportFinancialArchitecturePotentialCustomersActiveDirectoryDataBaseDesktopUnixXMLSuiteBusinessRequirements

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Top Applications Technician Skills

  1. Department Procedures
  2. Data Entry
  3. Web
You can check out examples of real life uses of top skills on resumes here:
  • Followed intensive work instructions and prescribed department procedures to make timely and accurate selections in the processing of transactions.
  • Receive applications, documents and renewals and performed data entry with the information obtained.
  • Update information on web pages accurately and in a timely manner.
  • Performed troubleshooting on Windows XP/ 2000 and Red Hat Linux 9.0 platform computers.
  • Provided technical support for all applications used by Charter customers and employees.

Top Applications Technician Employers