An Applications Technician, also known as an Applications Support Technician, is tasked with providing technical support to a team of employees responsible for the handling of a company's system applications. Of course, a Technician such as this must know all the ins and outs of the services and products they offer support for. This means that they often must attend training and continue to learn on the job.
They often have to diagnose and fix issues, concoct and advise on solutions remotely yet quickly, and walk people through this over the phone or through other communication modes. They may also be a part of the team which creates and alters user guides and instruction manuals.
A person hoping to work as an Applications Technician should have at least an associate's degree or equivalent experience. Good communications, analytical, and technical skills are key to performing well in this position.
There is more than meets the eye when it comes to being an applications technician. For example, did you know that they make an average of $40.26 an hour? That's $83,746 a year!
Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.
There are certain skills that many applications technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and speaking skills.
When it comes to the most important skills required to be an applications technician, we found that a lot of resumes listed 23.5% of applications technicians included customer service, while 10.7% of resumes included technical support, and 7.8% of resumes included troubleshoot. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the applications technician job title. But what industry to start with? Most applications technicians actually find jobs in the manufacturing and technology industries.
If you're interested in becoming an applications technician, one of the first things to consider is how much education you need. We've determined that 48.4% of applications technicians have a bachelor's degree. In terms of higher education levels, we found that 6.1% of applications technicians have master's degrees. Even though most applications technicians have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become an applications technician. When we researched the most common majors for an applications technician, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on applications technician resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become an applications technician. In fact, many applications technician jobs require experience in a role such as customer service representative. Meanwhile, many applications technicians also have previous career experience in roles such as technical support specialist or cashier.