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Applications Technician remote jobs

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  • L-1 Technical Support

    Tabit.Cloud

    Remote job

    Tabit is the master of mobile restaurant point-of-sale (POS) technology. We connect our passion for people and innovation to revolutionize the hospitality industry by providing cutting-edge solutions that increase the bottom line and propel businesses to the next level. We pride ourselves in delighting our clients and providing results that surpass expectations. To continue delivering on this mission, we're looking for an L-1 Technical Support who is enthusiastic and a self-starter that understands restaurant/hotel operations, highly technical and organized, and can work with our customers in a professional and customer-centric manner both on the phone and in person. Must develop a comprehensive understanding of our solutions suite, collaborate with the operations and product teams to ensure flawless execution of the support process, help us build and improve our existing processes, and grow with us as we continue to expand. ONLY APPLICANTS BASED IN THE GREATER DALLAS AREA WILL BE CONSIDERED AT THIS TIME. What You'll Love to Do: Provide customer technical support by phone, email, and chat to identify and troubleshoot hardware and software issues. Perform menu changes and order workflow adjustments as per customer instructions. Notate and close service tickets as per service level agreements and escalate urgent matters that require management attention. Gather and communicate data from multiple sources from relevant parties to provide timely solutions. Perform customer deployment and implementation activities (configurations, network configuration and setup, menu/item maintenance as needed), and provide best-practice coaching as related to the Tabit suite of products. Work with the product team to stay updated on product knowledge and be informed of new functions that can benefit all customers. Who You Are: 1+ years of experience working in a full-service restaurant in a FOH role is highly desired. B.A/B.S or preferred but not required. Comprehensive experience providing technical and networking support for software, hardware, and networking related issues in addition to superior customer service & troubleshooting skills, in the restaurant technology space. Prior experience with legacy and cloud-based POS systems such Aloha, Digital Dining, Revel, Toast, Micros, and others. Must be willing to work flexible hours including overnights, weekends, and holidays. Demonstrated ability to learn new software solutions quickly. Experience in a training/implementation/technical support role. Ability to organize and serve the needs of multiple customer accounts. Multi-tasking and time management skills. Must be able to lift up to 50 pounds and be able to work on your feet for long periods of time. Must have excellent verbal & written communication and interpersonal skills. Innovative, driven, motivated, results-oriented and energetic. Requires excellent customer service skills with a demonstrated customer-focused, service-first attitude. Complex problem-solving skills and attention to detail are required. Possess outstanding decision making and analytical skills. Highly technical & sharp and understand mobile technology (iOS especially) and network infrastructure (Routers, Switches, Access Points, etc). Experience working with a CRM/Helpdesk tool, preferably Zendesk. The Perks: Competitive compensation package Medical, Dental, Vision, 401(k) with company match, Life, STD, LTD, and accident insurance Stock options Health Savings Account Free lunch and snacks in office Pet Insurance Employee Referral Program Flex Spending plan Cell phone allowance Generous PTO and paid holidays Hybrid or remote work environment Amazing team culture And much more!
    $31k-53k yearly est. 2d ago
  • Information Technology Support Technician

    Ltimindtree

    Remote job

    ● Provide technical support for office staff, consultants, and guests regarding AV and IT systems. This includes, but is not limited to, managing issues and requests-logged as tickets-related to computer hardware and software, mobile devices, network connectivity, video conferencing, convening space systems, and teleconference systems, as well as any other related technical tasks. ● Provide technical support and set-up assistance for audio/video (AV) equipment and connectivity to support client staff, consultants, and external groups utilizing office facilities for meetings, presentations, and other AV activities. ● Provide support and assistance for system or application testing carried out by the client's AV and IT Department. ● Assist in implementing ongoing preventive maintenance and updates as needed. ● Ensure convening systems are updated and tested, and provide necessary support as required ● Assist in resolving critical AV system issues and be available as needed ● Assist the AV and IT department in ensuring the physical and network security of the office's systems. ● Responds to end-user calls promptly, adhering to the Service Agreement Level (SAL). Escalates unresolved issues to the appropriate internal level, follows up on status, and provides timely updates. ● Provide essential remote support for technical issues encountered by staff working from home or in flexible arrangements. ● Collaborate closely with the New York Information Technology department and the Global Service Desk to coordinate and escalate tickets that require further assistance or fall outside the core responsibilities or access rights. ● Record and update all service issues, requests, and change requests in the client's ticketing system. ● Assist the IT department in ensuring proper accounting of the client's AV/IT assets. Track all asset changes and update the client's asset tracking system as needed. ● Provide periodic status reports covering all ongoing issues, requests, change requests, system status, inventory status, and completed activities. The operational support scope for these categories includes fulfilling the following functions: ● Product updates and upgrades are subject to client policies and procedures ● System proactive maintenance and monitoring of IT equipment. ● Proactive tracking of video conferencing and convening equipment. ● Root cause analysis that may interrupt AV system and office, convincing space ● Problem Management of incidents occurring due to the monitoring agent identification ● Telephonic call answering ● Monthly activities report consolidation. Qualifications and skills requirements of the assigned resource ● Proven experience in AV/IT service desk or other tech customer support role. ● Tech-savvy with good working knowledge and understanding of AV systems, computer systems, mobile devices, and different tech products. ● Technical ability to diagnose and resolve basic technical issues. ● Excellent verbal and written communication skills in English ● A technical, logical thought process and customer-oriented ● An ability to prioritize and escalate. ‘● Familiar with ITIL Foundation ● CompTIA's A+ and Network+ certificates Education: Bachelor's degree or higher with a technology focus. Majors include Math, Engineering, Computer Science, Computer Information Systems, Information Technology, Cyber Security, and others. 3.0 GPA or higher. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Our client requires all the employees working on this engagement to be COVID-19 vaccinated. If you need a reasonable accommodation for a sincerely held religious belief or medical condition, please contact ************************
    $42k-71k yearly est. 5d ago
  • Desktop Support/ISM Technician

    Clifyx

    Remote job

    Job Title: Desktop Support/ISM Technician Contract duration: 12+ months Contract (need local), Infrastructure Service Management (ISM) provides support and management of all desktop assets, including end-user technology, voice equipment, mobile phones, and desktop peripherals, in accordance with company policies as specified in the PPM. ISM is the primary point of contact for corporate services (e.g., building and move management, and facilities management) move projects, as well as the escalation point for any IMAC-related activities in the region. Technology Data Bearing Assets (DBAs) are defined as technology assets that store data persistently as an intended purpose or have residual data stored as a result of the intended purpose. ISM relies on a regional team whose role includes receiving, building, configuring, installing, moving, repairing, and decommissioning desktop assets. The ISM team is also responsible for inventory management and provides procedural support to ensure projects are executed in accordance with established operating instructions. Key Responsibilities Minimum 5 years of exp. Imaging the machine, Asset Management Hardware inventory management, ensuring stock levels are constantly monitored. Hardware request and receipt through the internal ordering system. Actively monitoring the ticket queue and managing requests through to completion. Housekeeping of IT rooms. Supporting events like annual power-down post-desk checkouts (PC/monitors/mouse + keyboard/desk phone/headset/webcam). Supporting hardware decommissioning events. Supporting business moves/changes - ensuring involvement in the early stages of planning. Managing escalations through to conclusion. Managing client expectations. Setting up and installing temporary training rooms/office-wide events (e.g., expos). Comms room patching. Supporting work-from-home hardware requests. Ensuring that policies and guidelines relating to overtime and expenses are adhered to, as well as local guidelines for cost control. Managing workload to ensure assigned activities are completed within targets defined within SLAs/OLAs. Demonstrating high levels of customer care behaviors at all times and adopting a consistent commitment to providing a customer-focused, quality service. Working across lines of service to ensure a coordinated approach to providing support for customers. Actively participating in a program of continuous service improvement, taking ownership of actions that deliver results. Performing basic troubleshooting, system upgrades, and replacements for employees. Deploying equipment for new hires and refreshes and collecting equipment from offboarded employees. Evaluating user requests and requirements and recommending effective technological solutions. Installing, configuring, and troubleshooting hardware, including desktops, laptops, and peripherals. Working outside business hours and participating in additional weekend work as required. Imaging/re-imaging computers, configuring IP phones, and setting up mobile phones.
    $34k-45k yearly est. 2d ago
  • Remote Online Product Support - No Experience

    Glocpa

    Remote job

    We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
    $38k-48k yearly est. 60d+ ago
  • Desktop Support Specialist

    SISL Global

    Remote job

    Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction
    $31k-43k yearly est. 4d ago
  • Level 1 IT Support Specialist

    Revco Lighting & Electrical Supply, Inc. 4.2company rating

    Remote job

    IS ON-SITE IN SOUTHAMPTON, NY THIS IS NOT A REMOTE JOB Important Note on Location & Housing Due to the nature of this role, candidates must already reside within a reasonable commuting distance of Southampton, NY. Please do not apply if you are out of state or planning to relocate. Housing in this area is extremely limited and expensive, and the compensation for this position does not support relocation or long-distance commuting. Thank you for your understanding. Summary: To support, maintain and expand current IT and infrastructure capabilities. Duties and Responsibilities: · Physical Installation and management of network, security, and phone systems · Provide maintenance and support to company issued equipment such as individual works stations, printers, and RF scanning devices · Manage software license and installation as well as providing instruction to the staff regarding proper usage of said software. · Provide end-user support on third party software programs such as online billing, mobile applications, and control systems commissioning. · Perform ERP system data and user maintenance · Responsible for procuring equipment and software as needed and within budget · Produce reports as needed for management from multiple data sources. Competencies: · Proficient with Microsoft Office Suite with a strong emphasis in MS Excel · Excellent interpersonal and customer service skills · Firm understanding of existing network programs and capabilities · Strong analytical and problem-solving skills · Excellent troubleshooting ability · Experienced working in a Windows Operating system environment · Basic Programming and Web Design knowledge Requirements · Associate degree in Computer Science or equivalent experience · At least (2) years of experience in network maintenance or user technical support preferred · A+, Network+, and similar certifications preferred · Perform upgrade and maintenance tasks during designated maintenance windows · Must be able to lift up to 50 lbs. · Must be able to communicate effectively with coworkers, managers and vendors. · Ability to frequently stand, walk, kneel, bend, reach and work in hot and cold temperatures. · Must represent the company in a positive and professional manner. · Must be able to work with minimum supervision.
    $44k-53k yearly est. 4d ago
  • Workday Technical Lead

    Vertex Elite LLC 4.7company rating

    Remote job

    Dear all, Vertex Elite is currently seeking a qualified Workday Technical Lead to join our team. If you or someone you know is interested, please feel free to reach out for more details or share your updated resume. Work Authorization : USC or Any valid USA work authorization Job Type : Contract Location : 100% Remote Duration : Long term Required Workday Modules Experience Core HCM Talent & Performance / Optimization Advanced Compensation Peakon VNDLY PRISM With Best Regards, Rama Raju | Vertex Elite LLC | E-Verified Company | ********************
    $73k-107k yearly est. 5d ago
  • IT Professional - Financial Education & Wealth Strategy Consultant (Remote)

    Build Your Legacy Now

    Remote job

    At Titan Financials, we empower individuals and families through financial education and wealth-building strategies. Our mission is to provide clients with the knowledge, tools, and protection they need to build long-term financial security. We're expanding our team with IT professionals who want to transition into a more flexible, rewarding, and purpose-driven career. Role Description - This Is NOT an IT Job Are you an IT professional, systems engineer, help desk specialist, network technician, cloud engineer, or tech expert who wants: Freedom of time A career with less burnout Long-term financial stability Full control over your income and schedule If so, this opportunity is designed for you. This is not an IT position. There are: ❌ No support tickets ❌ No troubleshooting ❌ No on-call schedules ❌ No technical maintenance ❌ No deployments or outages Instead, this is a career transition opportunity where your analytical thinking, communication skills, and problem-solving abilities translate perfectly into helping individuals and families strengthen and “secure” their financial future. This is a fully remote, commission-based (no cap) role as a Financial Professional, ideal for IT workers seeking a flexible, scalable, and meaningful income stream. Flexible Schedule | Part-Time or Full-Time | 1099 Contract | Zero IT Work | Full Training & Mentorship Provided What You'll Do Educate clients on key financial concepts such as income protection, retirement strategies, debt management, and wealth building. Help families strengthen their financial “infrastructure,” applying the same organized, logical thinking used in IT. Build trust-centered relationships through transparency, communication, and ethical guidance. Identify clients' financial needs and create tailored strategies to help them reach long-term goals. Collaborate with a supportive team (many with IT backgrounds) who provide weekly mentorship and training. Build and manage your own client base while enjoying complete schedule flexibility. Why IT Professionals Excel Here IT workers succeed in this field because their core strengths apply naturally: ✔ NOT an IT Job - No Burnout Say goodbye to: Help desk queues Escalations Late-night outages On-call rotations High-stress deployments This career supports balance, wellbeing, and long-term stability. ✔ Freedom of Time & Remote Flexibility Work when you want. Work where you want. Design a career around your life-not the other way around. ✔ High Long-Term Earning Potential No salary cap. Residual income opportunities. Your income reflects your effort and skill-not your hours. ✔ IT Skills Transfer Seamlessly Analytical Problem-Solving: Break down financial concepts like you break down technical issues. Clear Communication: Explain financial strategies the same way you explain complex systems. Logical System Thinking: Build solid financial foundations like you build stable infrastructure. Ethical Standards: Confidentiality and trust are second nature to IT pros. Solution-Oriented Mindset: Identify gaps, solve problems, and implement strategies. Career Growth Path After 3 Months Within your first 90 days, you will have: Earned your U.S. State-Issued Life Producer License Completed our comprehensive training program for independent agents Gained a strong understanding of how to educate clients on essential financial concepts Participated in weekly 1-on-1 coaching and group training sessions Developed confidence in guiding clients and communicating value Earned your first promotion, recognizing your growth and early accomplishments After 1 Year By your first year, you will have: Mastered the responsibilities of the position with efficiency and confidence Built strong internal relationships with mentors and fellow professionals Been trusted with greater responsibilities as your expertise grows Achieved your second promotion, with a clear path toward becoming a Broker Created a lifestyle with more freedom, less stress, and greater financial stability than most IT roles can offer Basic Qualifications 18 years or older U.S. Social Security Number Able to pass a background check Willing to obtain a state life/health insurance license (training provided) Professional, ethical, strong communication skills Benefits 100% remote Flexible scheduling High-income potential Leadership development and ongoing support A positive, collaborative work culture No prior financial background required Location United States (Remote) Your Next Step If you're an IT professional ready to transition to a more flexible, less stressful, and more financially rewarding career-this is your opportunity to shift from supporting technology to helping families build strong financial systems. Job Types: Full-time, Part-time Application Question(s): Are you willing to undergo a background check, in accordance with local law/regulations? This position does require investment costs to obtain the proper license; if you are not currently licensed, are you willing to go through the steps to get licensed? You acknowledge this position is 100% remote working part-time of 10 hours per week. You acknowledge this position requires a minimum of 10 hours per week, attending weekly group trainings, and weekly 1-on-1 trainings to be successful. You acknowledge this position is 100% commission with no base pay and is designed to work alongside a full-time position. Work Location: Remote
    $52k-81k yearly est. 1d ago
  • F-16 Flight Test Support - Level 1

    Lockheed Martin Corporation 4.8company rating

    Remote job

    You will be an F-16 Flight Test Support - Level 1. What You Will Be Doing As an F-16 Flight Test Support - Asset Management professional in Fort Worth, TX, you will oversee and coordinate key assets, including GFE, BFE, STE, and CAP, to support development, ground, and flight test operations. You will work cross-functionally to consolidate asset requirements, track inventory, resolve issues, and develop optimization strategies to maintain program commitments. Additionally, you will facilitate reviews, provide status updates to leadership and customers, and coordinate shipments, repairs, and asset reconciliation. This role requires strong problem-solving, communication, and organizational skills to ensure seamless test operations in a fast-paced aerospace environment. Key Responsibilities * Oversee and manage Government Furnished Equipment (GFE), Buyer Furnished Equipment (BFE), Special Test Equipment (STE), and Contractor Acquired Property (CAP) to support F-16 flight test operations. * Consolidate asset requirements from multiple teams and ensure accurate, timely reporting to key stakeholders. * Host and participate in asset requirement reviews, collaborating with cross-functional teams to resolve issues and optimize asset utilization. * Develop workaround plans and asset-sharing strategies to maintain program commitments and minimize delays. * Present asset status updates in meetings with customers and leadership, ensuring transparency and alignment with program objectives. * Support asset management needs for development SIL, ground testing, and flight test activities, as well as production line requirements for the U.S. Government and internal teams. * Maintain and track inventory of GFE and BFE assets, ensuring compliance with approved property management systems. * Coordinate shipments, repairs, and asset reconciliation to maintain readiness and operational efficiency. What's In It For You From onsite to remote, we offer flexible work schedules to comprehensive benefits investing in your future and security, Learn more about Lockheed Martin's comprehensive benefits package here. Who You Are You are a highly organized and detail-oriented professional with experience in asset management, logistics, or supply chain coordination-ideally in an aerospace or defense environment. You thrive in fast-paced, cross-functional settings, collaborating with engineering, test operations, and government representatives to ensure seamless asset availability and utilization. With strong problem-solving skills and a proactive mindset, you anticipate challenges and develop solutions to keep flight test operations running smoothly. Your effective communication skills enable you to present asset status updates clearly to leadership and stakeholders. Above all, you are a resourceful and adaptable team player who takes ownership of responsibilities and is committed to supporting critical flight test programs. This position is in Fort Worth, TX Discover Fort Worth. Basic Qualifications: * Demonstrated experience in Flight test processes and the ability to resolve Supply related issues in a team environment. * Experience using systems to access, maintain, and manipulate data primarily SAP and Excel * Demonstrated experience with logistics, item management, and/or inventory control within supply discipline Desired Skills: * High proficiency in Excel, able to work in a collaborative environment, F16 experience Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration. Clearance Level: Secret Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Part-time Remote Telework: The employee selected for this position will work part of their work schedule remotely and part of their work schedule at a designated Lockheed Martin facility. The specific weekly schedule will be discussed during the hiring process. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 4x10 hour day, 3 days off per week Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. Experience Level: Experienced Professional Business Unit: AERONAUTICS COMPANY Relocation Available: Possible Career Area: Product Support Type: Full-Time Shift: First
    $41k-49k yearly est. 42d ago
  • Application Tech Specialist Drupal QA

    Esrhealthcare

    Remote job

    Job Description Application Tech Specialist Drupal QA-NEW Duration: 6+ Months The Client seeks an experienced full-stack Drupal developer to create pre-release test scripts and conduct both automated and manual testing on Drupal websites. Note: This can be a remote position. M-F 8am-4pm EST We need a highly skilled Drupal developer, not someone who has done Drupal or someone who has had exposure. Preferred Experience: Experience with testing and testing tools. -Drupal 10/11 -Experience with writing automated tests -Experience with Playwright -Troubleshooting and debugging skills -Manual testing -Drupal Site Building -Experience with version control and package management tools. -Experience with PHP, HTMLS, CSS3, SASS, Twig -GitHub Repo/Projects -Code review and deployment -Demonstrated understanding of accessibility standards and best practices for inclusive web development. -Ability to write secure code and tests following Drupal coding standards and security guidelines. Example of Duties: -Develop, apply, and implement tests and automated testing. -Troubleshoot issues and provide insights on how to solve. -Keeping tests up to date with latest code changes and deployments. -Collaborate with other team members and teams on projects to plan, develop, test, deploy, support, and enhance Drupal websites. -Work independently and efficiently as required. -Communicate and meet with management and stake holders to get a better understanding of business requirements. -Implement best practices and standards for website accessibility according to the latest published guidelines. -Participate in code quality checks and deployment processes. -Work directly with cloud platform vendors and infrastructure support teams to create and manage cloud-hosted website environments and code repositories. -Perform code updates to ensure websites remain stable and secure. -Stay up to date with the latest in Drupal developments and trends. -Provide guidance and mentorship to team members regarding best practices and efficient use of Drupal. -Ensure all websites meet Judiciary standards for information security. The selected candidate will possess strong analytical skills, attention to detail, and familiarity with the latest version of Drupal and its dependencies. The ideal candidate will be adept at writing and executing automated tests, experienced with manual testing, proactive in keeping all tests up to date with the latest code changes, and adept at identifying and minimizing errors and vulnerabilities in the department's Drupal environment. Experience with Drupal, version control software, including Git, and proficiency in PHP are required. At times, the candidate will contribute their expertise to other areas of web development and write steps to replicate issues, apply troubleshooting skills, and provide clear requirements for developers. Additionally, the candidate will test all code, develop automated test suites, and provide documentation for current and future team members. This individual will collaborate with a high-performing team of Drupal developers to deliver dynamic websites that meet coding and design standards for maintainability, usability, performance, security, and accessibility. RELEVANT WORK EXPERIENCE: 4 to 6 yrs. PREFERRED EDUCATION: 4 year college degree
    $82k-135k yearly est. 6d ago
  • Junior+ Application Support Technician

    Lean On Me 3.7company rating

    Remote job

    Description Company Overview:Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer many opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America and the United States, contributing to cutting-edge developments in multiple industries.We are now looking for a dedicated Application Support Technician who plays a crucial role in maintaining the stability, performance, and usability of enterprise applications at Lean Tech. This position involves providing second-line support to efficiently resolve incidents and service requests, ensuring the optimal performance and availability of applications Position Title: Junior+ Application Support Technician Location: Hybrid - Cartagena What you will be doing:The Junior+ Application Support Technician will collaborate with development and infrastructure teams. The technician addresses complex technical issues and contributes to application enhancements. The role also involves maintaining documentation, implementing application deployments and upgrades, and utilizing SQL and KQL for data analysis and troubleshooting. Working with cutting-edge technologies such as C#, .NET, and Python, this position supports application optimization while seamlessly integrating applications through REST APIs. The Application Support Technician contributes significantly to the IT team, helping drive the overall success of technical support within the organization. Your responsibilities include: Provide second-line support for enterprise applications, efficiently resolving incidents and service requests to enhance user satisfaction. Monitor and analyze application performance and availability using SQL and KQL on the Azure platform, escalating issues as necessary to ensure reliability. Collaborate with development and infrastructure teams to troubleshoot and resolve complex technical issues, leveraging your working knowledge of C#, .NET, and Python. Maintain and update comprehensive application documentation, including detailed support procedures and knowledge base articles, to support operational efficiency. Assist with application deployments, upgrades, and patching, ensuring seamless integration and minimal disruption to services. Utilize REST APIs to facilitate application integration and automate workflows, improving process efficiency. Apply foundational data structure knowledge to optimize application performance, supporting development and operational efforts. Requirements & QualificationsTo excel in this role, you should possess: Minimum of 2 years' experience in application support or IT operations Strong understanding and practical experience with REST API architecture using tools like Postman Proficiency in SQL and KQL for querying databases mainly on the Azure platform, and analyzing telemetry data Solid foundation in data structure fundamentals with the ability to apply them in real-world scenarios Working knowledge of C#, .NET, and Python to support internal OTR applications Excellent analytical and problem-solving skills Strong communication and interpersonal abilities Ability to work independently and collaboratively in a team environment Familiarity with cloud platforms such as Microsoft Azure or AWS Nice to have Exposure to scripting languages for basic automation tasks Familiarity with ITSM tools such as Managed Engine or Confluence Understanding of additional cloud services beyond Azure and AWS Experience with basic data analysis using Python Knowledge of security best practices and compliance standards Adaptability in learning new technologies and methodologies quickly Strong organizational skills and attention to detail Why you will love Lean Tech: Join a powerful tech workforce and help us change the world through technology Professional development opportunities with international customers Collaborative work environment Career paths and mentorship programs that will lead to new levels. Join Lean Tech and contribute to shaping the data landscape within a dynamic and growing organization. Your skills will be honed, and your contributions will be vital to our continued success. Lean Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $82k-120k yearly est. Auto-Apply 47d ago
  • Food & Beverage Application Technologist Germany (m/f/d)

    Givaudan Ltd. 4.9company rating

    Remote job

    Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature. As a Food & Beverage Application Technologist, you are a technical expert and advisor for our beverage and dairy customers in Germany. You'll be part of a passionate team that works together to develop innovative flavors and shape the products of tomorrow! You will be based in Dortmund, Germany, and report directly to the Application Manager. The position is available immediately and is permanent. In this exciting role, you will take on the following responsibilities: * Flavor Selection: Choose suitable flavors from our portfolio according to customer requirements and preferences. * Product Development: Develop innovative concepts and products, focusing on carbonated soft drinks, functional beverages, and several dairy products. * Cross-Segment Support: Provide support to both the beverage and dairy segments. * Project Management: Manage customer projects from initiation to successful completion, ensuring adherence to timelines and quality standards. * Customer Workshops & Co-Creation Sessions: Lead inspiring workshops and joint development sessions with customers to facilitate efficient product creation. * Communication: Maintain active exchanges with our customers and within the Givaudan community. Create and deliver presentations for both internal and external audiences. * Market Understanding & Innovation: Analyze markets and observe trends to identify relevant developments early in the German food & beverage sector. * Teamwork: Collaborate actively as a valued team member to support our shared success. Your Profile: * Bachelor's or Master's degree in Food Science, Food Technology, Beverage Technology, or a comparable field * At least 3 years of professional experience in product development or the flavor industry, as an advantage in the beverage sector * Solid expertise in formulation, processing, and stability of beverages; as an advanage additional dairy experience * Experience in project management including experience leading customer projects * Experienced in transforming market trends into innovative products tailored to specific customer needs * Fluent German and English skills, both written and spoken What makes us stand out in Dortmund: You'll enjoy short, open, and honest communication paths within a great team. You will work a 37.5-hour week with flexible working hours under the chemical industry collective agreement. You'll benefit from 30 days of vacation, parking options, a canteen, bike leasing, and fresh fruit, water, coffee, and tea - available as much as you like. #LI-Onsite At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives. You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world. Remote working: On-site At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives. You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Join us and Impact Your World Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.
    $64k-93k yearly est. 7d ago
  • Application Support Technician

    Teksystems 4.4company rating

    Remote job

    TEKsystems is seeking a Application Support Technician for one of our clients. You will be taking phone calls and supporting different applications as well as general technical support. They utilize ServiceNow ticketing system and take incoming calls for password resets in active directory and some proprietary software for biller and family management in the centers. Provide support collaboratively with the procurement team for food and equipment (this part is a little out of the technical component and more customer service) but you will be doing general technical support in a Microsoft environment and you must have some Active Directory experience to qualify for this role. You will be taking 30 to 40 calls a day and doing general technical support for internal users. Job Type & Location This is a Contract position based out of Salt Lake City, UT. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 15, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-20 hourly 5d ago
  • Junior Fusion Technician

    Aptim 4.6company rating

    Remote job

    As a Junior equipment Operator with APTIM, you will operate excavator, off road truck skid loader, man lift and extend a boom forklift fusion machines for installation of HDPE piping at the landfills we do our projects on. Key Responsibilities/Accountabilities: Follow all maintenance and safety procedures. Connect sections of pipe, using HDPE welding machines and PVC pipe with Glue and primer. Maintain and adjust machinery to ensure proper performance. Operate off road trucks and excavators on side slopes. Measure materials or objects for installation or assembly. Mix substances or compounds needed for work activities. Repair or replace defective parts of machinery, such as rotary drill rigs, water trucks, air compressors, and pumps using hand tools. Install well heads and valves Basic Qualifications: Have a knowledge of safely operating assigned equipment. Loads, transports, and unloads materials, tools, equipment and supplies. Performs minor maintenance or cleaning activities on tools and equipment. May require a high school diploma or its equivalent with previous years of experience in the field or in a related area. PHYSICAL REQUIREMENTS: Strength: Standing 50% Walking 20% Sitting 30% Lifting 35 lb. Carrying 35 lb. Pushing 0 ft-lb. Pulling 0 ft-lb. 2. Climbing O Balancing O 3. Stooping O Kneeling O Crouching O Crawling O Reaching Handling C Fingering C Explanation for Symbols: NP=Not Present, O=Occasionally (0-33%), F= Frequently (34-66%), C=Constantly (67-100%) ABOUT APTIM APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence. What you can expect from APTIM: Work that is worthy of your time and talent Respect and flexibility to live a full life at work and at home Dogged determination to deliver for our clients and communities A voice in making our company better Investment into your personal and professional development As of the date of this posting, a good faith estimate of the current pay range for this position is $20 to $24 per hour. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM. Employee Benefits APTIM environ & Infra,LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************ Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location. Life insurance Short-term and long-term disability insurance Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law) 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here: APTIM 2025 401(k) Plan Features (makeityoursource.com) APTIM - Helpful Documents Watch our video: About APTIM - In Pursuit of Better #LI-Onsite #LI-BN1
    $20-24 hourly 1d ago
  • PC Specialist 2 (4552-07)

    Hamilton County (Oh 2.9company rating

    Remote job

    Your Benefits of Working for Hamilton County! * Starting Salary: $25.90 per hour * Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. * Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the Technical Services Coordinator (PC Specialist 2) at Hamilton County, you will provide specialized support for the technology that helps keep our Emergency Communications systems reliable and secure. You will work on projects such as equipment installations, software updates, and troubleshooting complex technical issues, while collaborating with staff and vendors to keep operations running smoothly. This position offers the chance to build your technical skills, support critical services, and contribute to the success of the Emergency Communications team. * Coordinates and implements technology projects: Plans, installs, tests, and deploys hardware and software across Emergency Communications sites; performs configuration and setup of servers, workstations, network devices, and related platforms; supports initiatives such as server refreshes, version upgrades, and disaster recovery site readiness; prepares schedules, documents progress, and communicates with stakeholders to minimize service disruptions. * Provides advanced second-tier technical support: Resolves escalated workstation, application, cybersecurity, and network performance issues; monitors system performance to ensure availability and stability; applies troubleshooting strategies and follows security standards; provides situational guidance to PC Specialist 1 staff during deployments or incidents; supports IT team objectives with minimal oversight. * Coordinates vendor support and lifecycle planning: Works with vendors for installations, service visits, and maintenance of technologies; tracks service level agreements, warranties, and inventories; collaborates with the Technical Services Manager on procurement and lifecycle management. * Contributes to IT policies, documentation, and compliance: Assists in developing and maintaining technical standards, workstation security, and cybersecurity compliance; incorporates CJIS security requirements and data privacy best practices into operations; evaluates tools and makes recommendations for efficiency and security improvements; participates in department meetings and serves as a resource during technology planning discussions or public safety project coordination * Provides responsive technical service and on-call support: Responds to IT service needs across multiple locations; provides coverage during absences or urgent service demands; participates in an on-call rotation and must be able to respond to system outages during evenings, nights, weekends, or holidays * Demonstrate regular and reliable attendance * Perform other related duties as assigned. Minimum Qualifications: * Associate degree in computer science/electronics * one (1) year of progressive experience in PC technical support * or four (4) years of progressive education and/or experience in PC technical support * demonstrated expertise with Windows operating systems, Active Directory, and the MS Office suite * Microsoft 365 Administrator and CompTIA A+ certification must be obtained within 12 months of hire. * Driver's license issued by the state of residency Preferred Qualifications: * Experience coordinating IT services/projects. * Experience with remote work and VPN access troubleshooting * Experience with Computer Aided Dispatch (CAD) systems, 911 Center Operations, and Land Mobile Radio (LMR) systems. Position Specific Qualifications: * Must be able to maintain a flexible schedule and willing to work overtime * Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation. * Must be willing to support satellite locations * Required to carry a cell phone. Hazardous Working Conditions: * exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions. Work Location and Hours: * 2377 Civic Drive Cincinnati, Oh. 45231 * 80 Hours Bi-weekly Deadline to Apply: Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.
    $25.9 hourly 60d+ ago
  • Computer/Clerical Assessment Tech

    Gesher Human Services 3.8company rating

    Remote job

    DEPARTMENT: Vocational Rehabilitation Services SUPERVISOR: Job Coach Supervisor Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Gesher's workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community. GENERAL Develop and administer comprehensive clerical and computer assessments to assist participants in learning to maximize and maintain core work, soft skills and core work behaviors. Prepare and submit concisely produced observational reports relative to participants' work/soft skills, and core work behaviors. QUALIFICATIONS Education: High school diploma or equivalent required, two years of college preferred. Other: Work experience with individuals with disabilities required. First Aid and CPR certification required. Working knowledge of training techniques, behavior modification, tasks analysis and fluency in American Sign Language preferred. Successful completion of Gesher Rehabilitation Technician training within probationary period is required. Applicant must have interpersonal skills sufficient to communicate with participants, employers, public and staff, and composition sufficient to prepare required reports. Driving record must be sufficient to meet safe driving standards as established by Agency insurance carrier. Intermediate competency in Windows 10, Internet Usage, MS Word, Excel, Outlook and basic web design proficiency along with understanding of clerical support tasks including filing, basic bookkeeping and customer service required. Reliable automobile is required as well as a valid Michigan driver's license for at least two years. DUTIES AND RESPONSIBILITIES Develop and administer comprehensive clerical & computer assessments. Use behavior modification, task analysis, data collection and recording, and related techniques to implement intensive pre- and post-placement assessment and/or training services, including on-the-job training. Assist participants to learn, maximize and maintain work skills and core work behaviors. Maintain production and quality standards at each site including carrying out job duties in conjunction with the participant until participant's job mastery is demonstrated. Review participant progress and work with case manager and supervision to develop and/or revise goals as needed. Provide formal and informal in-service/training, including role modeling to school personnel, employers, co-workers, and participants to facilitate social integration at the work site. Collect data and prepare and/or assist with periodic weekly, quarterly and annual documentation of participant progress toward goals/objectives. Modify training techniques and/or the environment to accommodate various participants' disabilities. Provide regular and systematic feedback to participants regarding their performance. Transport participants as needed using own vehicle and/or Agency vehicle as assigned. Serve on Agency committee(s) as appointed WORKING CONDITIONS Environmental conditions: Moderate noise (i.e., business office with computers, phone, and printers, light traffic). Ability to work in a confined area. Ability to sit at a computer terminal for an extended period. Physical requirements: While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, kneel to install computer equipment. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting in required. Accommodation(s): As appropriate and fiscally reasonable. NON-EXEMPT This position is non-exempt and eligible for overtime pay in accordance with the Federal Fair Labor Standards Act The above is for general informational purposes only and is not intended to be all inclusive or limiting as to specific duties. The Agency reserves the right to modify, interpret, or apply this in any way the Agency desires and in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying the position. The described job requirements are subject to change to reasonably accommodate qualified individuals with a disability. This job description is not an employment contract, implied or otherwise and any employment relationship remains “at-will.” Gesher is proud to be an equal employment opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other applicable characteristics protected by law.
    $30k-41k yearly est. Auto-Apply 60d+ ago
  • Level 1 Support Technician

    Distantjob

    Remote job

    Curious fact: 28% of IT professionals hide their career from friends and family to avoid being asked for free tech support. OK, this hasn't been fact-checked, but it seems plausible. If you love helping people out and are always eager to "look into it", you're probably the type of person that relatives turn to when they can't print a document. Luckily, you'll also be the ideal person for this position! Our client is an MSP with an open Support role. It's a fast-growing industry, and they need someone to be the friendly first point of contact for their clients when they need technical help. What's in it for you, you ask? Well, this is a fantastic opportunity to learn and grow within the company, and to be exposed to a wide variety of technologies and verticals thanks to their industry. What your responsibilities will be Be the Tech Hero Their Team Needs Answer support requests that come in through phone, email, or our web portal-always with a friendly, helpful attitude Tackle issues efficiently to keep everyone productive and meet their response time commitments Figure out which problems need immediate attention and which can wait Troubleshoot & Fix Issues Use remote support tools to diagnose and solve problems from your desk Set up and configure computers, software, and network devices Keep Things Running Smoothly Make sure all workstations have up-to-date antivirus protection Perform regular maintenance on computers, printers, and other equipment to prevent problems before they start Keep each client's technology environment secure and compliant with company standards Build Great Relationships Work collaboratively with people across all departments Be the kind of IT person everyone feels comfortable reaching out to What you'll need to succeed Must-Haves: 2+ years of hands-on IT support experience Strong communication skills-you can explain tech stuff in plain English A genuine passion for helping people and delivering great service Solid experience supporting Windows 10, Windows 11, and Mac OS environments Great at listening, asking the right questions, and getting to the root of problems A knack for troubleshooting and thinking on your feet Nice-to-Haves (But Not Deal-Breakers): Experience with Windows Server (2012, 2016, or 2019) Active Directory knowledge Familiarity with Ninja RMM and Autotask PSA CompTIA A+ certification or additional IT certifications What Makes You a Great Fit You're someone who genuinely enjoys helping others solve problems. You stay calm under pressure, can juggle multiple priorities, and take pride in keeping technology running smoothly. You're a team player who builds great relationships and makes people feel supported, not intimidated, when they need tech help. Put your positive energy and good-will attitude to good use, and use the form below to apply and learn more about this opportunity! This is a full-time position, and remember - it's fully remote, and always will be.
    $32k-48k yearly est. Auto-Apply 34d ago
  • Level 1.5 Technician

    Peoplesharp

    Remote job

    Are you looking to grow your career as a Level 1 or 2 Technician at a small, tight-knit MSP, whee you'll have the chance to help grow and shape the company from the ground up? Kean Computing is a rapidly growing MSP based in Albany, NY. We specialize in helping small and mid-sized businesses, especially in highly regulated industries such as mortgage, healthcare, and finance, navigate cybersecurity, compliance, and technology support with confidence. We're seeking a Level 1-2 Technician to work alongside the founder. This is an excellent opportunity for someone who thrives in a fast-paced environment, has strong communication skills, and is passionate about providing both remote and onsite IT support across a wide range of technologies and industries. We'll Provide: Opportunity to get in at the ground floor of a growing MSP and shape the company alongside the founder Exposure to diverse client environments and cutting-edge cybersecurity tools Starting pay of $23/hr Paid time off Potential for some remote work days once training is complete What You'll Do: Work directly with clients to support their IT infrastructure, troubleshoot issues, and assist with project deployments Respond to and resolve service tickets (remote and onsite) in a timely and professional manner Provide desktop, server, and network support across Windows and Microsoft 365 environments Deploy and maintain hardware (laptops, desktops, printers, firewalls, etc.) Support MSP tools such as Syncro, SentinelOne, Huntress, DNSFilter, Axcient, and Office 365 Assist with onboarding new clients, users, and systems Skills You'll Need: 1-3 years experience in IT support, preferably in an MSP or help desk environment Strong knowledge of Microsoft Windows, Microsoft 365, and basic networking Strong work ethic and ability to learn on the fly Self-starter who is comfortable problem-solving independently Excellent customer service and communication skills Experience with or understanding of MSP tools and ticketing systems is preferred Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here: ********************************************************************
    $23 hourly Auto-Apply 60d+ ago
  • INTL - Level 1.5 Support

    Insight Global

    Remote job

    A large pharmaceutical client is looking for a level 1.5 Veeva Support team member to join their team. This role provides comprehensive technical support and system management across multiple regulatory and document management platforms. Responsibilities include end-to-end support (L1-L3) for Veeva RIM and Veeva SafetyDocs Vaults, encompassing issue diagnosis, resolution tracking, and proactive monitoring. The position collaborates with BOT development teams to deliver Veeva RIM API endpoints for automation and integration, and contributes to configuring the Veeva RIM Trainings module within the eLMS Quality Suite to ensure streamlined compliance tracking. Acting as the technical point of contact for PleaseReview (both standalone and Veeva-integrated), the role manages user access, configuration, performance optimization, and license administration. Additional duties include setup and maintenance of ISI Toolbox, lifecycle management of Lorenz docu Bridge (including user provisioning and licensing), and support for Lorenz iSubmit installation, configuration, and issue resolution to meet submission standards. The role also involves configuring Word Templates for regulatory workflows, installing and troubleshooting iLovePDF and other document processing tools for high-volume submissions, and managing ServiceNow Request and Incident tickets to ensure timely resolution of customer escalations. This is a remote opportunity working EST hours in LATAM. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Experience with the life science and healthcare industry. - Knowledge of GxP, 21 CFR Part 11, Annex 11 and validation processes in a regulated environment. - Strong technical skills in configuration, and issue resolution in Windows-based enterprise environments. - Familiarity with ticketing systems (e.g., ServiceNow) and Request/ incident/change management processes. - Excellent interpersonal skills and the ability to communicate clearly with both technical and non-technical stakeholders. - Ability to work independently and collaboratively across global, cross-functional teams. - Experience with documentation tools and version control systems is a plus.
    $31k-50k yearly est. 10d ago
  • IT Desktop/TV Installation Technician

    Data Source Technology LLC 4.5company rating

    Remote job

    Job DescriptionAbout Us: DataSource Technology delivers end-to-end technology deployment and network solutions to healthcare organizations across the United States. We specialize in executing high-volume, multi-site rollouts of critical IT infrastructure with precision and minimal operational disruption. Position Summary: The IT Desktop/TV Installation Technician plays a critical role in supporting large-scale technology installations within new construction environments. This is a hands-on position responsible for physically deploying, installing, and configuring a variety of technology and medical equipmentranging from computers and monitors to printers, ergonomic carts, and wall-mounted devices. This role is ideal for mechanically inclined, tech-savvy individuals who enjoy working with their hands, following structured plans, and learning the technical side of infrastructure deployment. Youll work under the guidance of a Site Lead, senior engineers or project managers while gaining the skills and certifications needed to advance into more senior technical roles. This is a remote position with 100% travel to project sites. Candidates must successfully pass a background check and drug screening, and must hold a valid drivers license. Key Responsibilities Device Deployment & Installation Install, configure, wire manage and verify operation of computers, monitors, printers, TVs, carts, and related devices. Assemble and cable ergonomic carts (e.g., Ergotron) including mounting hardware and power/data routing. Wall-mount and secure displays, monitors, and other equipment according to plans and manufacturer guidelines. Site Preparation & Coordination Stage and inventory equipment prior to installation. Coordinate with cabling teams, electricians, and other trades to ensure proper pathways and connectivity. Follow construction drawings, elevation plans, and device location maps to ensure accurate placement. Testing & Documentation Power on and test installed equipment, ensuring network connectivity and device functionality. Record serial numbers, locations, and configuration status in project tracking tools. Communicate site conditions, issues, or conflicts to the lead engineer or project manager. General Labor & Field Work Use hand and power tools safely to drill, mount, route cables, and secure equipment. Work in active construction sites, ladders, lifts, ceiling spaces, and other environments as needed. Maintain cleanliness, safety, and professionalism on job sites. Required Skills & Competencies High school diploma or equivalent (technical certifications or associate degree a plus but not required) 12 years of experience in one or more of the following: Technology or AV installation Low-voltage cabling Construction or facilities work involving mounting, wiring, or equipment setup Familiarity with basic computer hardware, network connections, and peripheral setup. Ability to read and follow floor plans, elevation drawings, and installation diagrams. Proficiency with basic hand and power tools (drills, levels, pullers, cable tools, etc.). Ability to lift 50+ lbs, work at heights, and operate safely in construction environments. Strong attention to detail, dependability, and willingness to learn. Valid drivers license and reliable transportation to job sites. Preferred Qualifications OSHA 10 or OSHA 30 Certification Basic understanding of Ethernet cabling and network testing tools Prior experience in healthcare or clinical technology deployments Familiarity with structured cabling and mounting systems (Peerless, Chief /ICW arms, etc.) What We Offer Competitive salary based on experience All travel expenses reimbursed Supportive team culture and leadership structure Opportunity to work on large-scale, high-impact technology projects in the healthcare space Physical Requirements Moderate lifting/carrying up to 50lbs.; heavier weights with assistance Sitting & standing for long periods of time Repetitive motions and/or prolonged computer use Working at a fast pace, subject to many interruptions, physical/mental demands Work is primarily based on new construction job sites, including hospitals, clinics, and commercial facilities. All work will include travel and overnight stays across the US. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $52k-82k yearly est. 17d ago

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