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Become An Applications Trainer

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Working As An Applications Trainer

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Communicating with Supervisors, Peers, or Subordinates
  • $48,620

    Average Salary

What Does An Applications Trainer Do At Caci International

* Provide software training & support to attorneys, paralegals and clients on litigation applications.
* This includes consultations on searching, best practices, Analytics etc.
* May assist and support users on Relativity, Clearwell, CaseMap, TimeMap, Sanction and Trial Director.
* Develop and create training classes, instructor materials and user documentation.
* Organizes, prepares, schedules and conducts training sessions.
* Arranges for use of training facilities, for access to appropriate applications, etc.
* May oversee and supervise help desk operations, including answering and responding to user phone calls, installing and troubleshooting litigation support packages on user desktops, and coordinating support with office automation support contractors and staff.
* Work with case teams and IT to design databases and establish workflows to support efficient document reviews, search and retrieval

What Does An Applications Trainer Do At General Electric

* Work in a team environment to ensure that requirements for courses are met and that course development and delivery is completed on time and within budget.
* Course delivery time includes new product introductions, maintaining existing education courses, classrooms, equipment and learning management systems.
* Support eLearning initiatives as subject matter expert.
* Includes effective utilization of Skype, Learning Management System instructor usage.
* Ability to effectively deliver classroom based, remote and on-site Customer Training.
* Facilitate hands-on and virtual lab experiences and maintain training equipment.
* Will be assigned as training representative during new product development process and will have expanded project-based responsibility.
* Assist with development and improvement of training process

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How To Become An Applications Trainer

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.

Education

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Certification

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Advancement

Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.

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Applications Trainer jobs

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Real Applications Trainer Salaries

Job Title Company Location Start Date Salary
Applications Trainer Brainlab, Inc. Westchester, IL Oct 01, 2014 $74,984
Applications Trainer Brainlab, Inc. Westchester, IL Oct 01, 2011 $70,000
Oracle Applications Trainer APPS Consultants Inc. Parker, CO Oct 01, 2012 $65,000 -
$75,000
Security Applications Trainer Metahorizon Inc. Irving, TX Jan 08, 2016 $60,000

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Top Skills for An Applications Trainer

TrainingMaterialDevelopmentTrainingClassesWebTrainingProgramsTrainingSessionsDatabaseMicrosoftPowerpointWindowsCustomerServiceBusinessProcessesProvidersEndUserTrainingNewSoftwareApplicationsFinancialTrainingCoursesSuiteCourseMaterialsTrainingManualsSharepointSoftwareApplicationTraining

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Top Applications Trainer Skills

  1. Training Material Development
  2. Training Classes
  3. Web
You can check out examples of real life uses of top skills on resumes here:
  • Managed, coordinated and delivered technical training program for six locations: Created and facilitated over 20 technical training classes.
  • Utilized windows and web based resources
  • Worked with team to improve both in person and web delivered training programs.
  • Maintained positive dynamics at all workforce levels, facilitating seamless scheduling of training sessions.
  • Developed software documentation for custom database applications.

Top Applications Trainer Employers

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