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EHR Clinical Applications Trainer - Remote (East Coast)
Crossroads Treatment Centers
Remote applications trainer job
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Day in the Life of a EHR Clinical ApplicationsTrainer
The EHR Clinical ApplicationTrainer designs, delivers, and evaluates training for clinical and operational staff on the electronic health record (EHR) and related clinical applications. This role partners with clinical leaders, analysts, and operational stakeholders to translate and document workflows into effective training, support go-lives and optimization, and promote safe, compliant, and efficient system use.
Training Design & Delivery
Develop role-based curricula, lesson plans, training guides, tip sheets, and eLearning content for EHR workflows.
Deliver instructor-led, virtual, and at-the-elbow training for providers, nurses, RDs, front desk, billing/RCM, and ancillary teams.
Build and maintain training environments, scenarios, and practice exercises aligned to real workflows.
Manage Sandbox environment testing and documentation.
Workflow Enablement
Translate current-state and future-state workflows into clear training and job aid.
Reinforce standardized workflows and best practices to improve patient safety, documentation quality, and efficiency.
Support change management by preparing staff documentation quality grades, and workflow changes.
Training Administration & Evaluation
Track attendance, competency completion, and training outcomes; maintain records in an LMS or internal tracking tools.
Conduct skills assessments, proficiency checks, and post-training evaluations; adjust content based on feedback and performance trends.
Maintain a library of training materials and ensure version control following upgrades/releases.
Collaboration & Compliance
Work closely with providers, nursing leadership, clinic managers, IT, and quality teams.
Ensure training aligns with regulatory and organizational standards (HIPAA, security, documentation policies).
Promote data integrity and safe system usage, including security best practices.
Location
Mix of on-site and remote (role-dependent); travel to clinics/sites as needed.
Occasional evenings/weekends during go-lives, upgrades, or major training events.
Education and Requirements
Preferred Qualifications
Experience training on platforms such as Medgen, Carelogic, or other Addiction therapy applications.
Experience building eLearning (Articulate, Captivate, Camtasia) or using an LMS.
Clinical background (RN, MA, LPN, allied health) or formal informatics training.
Experience supporting go-lives, upgrades, or optimization initiatives.
Knowledge of revenue cycle workflows and/or quality measures.
Required Qualifications
Associate's degree in healthcare, education, informatics, IT, or equivalent experience.
2+ years of experience training end-users in a healthcare setting OR 2+ years of clinical/operational experience with strong training responsibilities.
Hands-on experience with an EHR and clinical workflows (ambulatory, inpatient, or both).
Strong facilitation skills with the ability to train diverse audiences (providers, nursing, front desk, revenue cycle).
Proficiency with Microsoft Office/Google Workspace; comfort learning new systems quickly.
Position Benefits
Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Mental Health Day
Calm
subscription for all employees
$42k-69k yearly est. Auto-Apply 1d ago
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AMS360 and Applications Trainer
King Insurance 3.4
Remote applications trainer job
We are one of the fastest-growing insurance agencies within the top 100 brokers in the United States.
With 50 years of industry experience, King Risk Partners has deep insurance expertise in personal and commercial insurance, offering a full line of competitively priced comprehensive coverage solutions including home, auto, life, aviation, private client, employee benefits and business risk management, habitational and condo associations, surety bonds, and more.
As an ApplicationsTrainer, you will play a vital role in our team's success by conducting site visits and remote meetings with agencies to provide training on the features and operation of our AMS360 insurance agency management system. You will also be responsible for maintaining workflows, creating job aids, and promoting best practices. In addition to virtual training for team members, you will deliver both onsite and remote training courses for introductory and intermediate level users. Timely and detailed responses to agency partners' support requests will be a key aspect of your role. You'll also assist in data clean-up before and after conversion, all while managing multiple projects with well-defined plans and deadlines.
We value a strong, positive, customer service-oriented approach in all interactions and training activities. As part of your responsibilities, you'll be expected to evaluate results and initiate changes to help us achieve our organizational objectives.
If you're enthusiastic about making a meaningful impact in the insurance industry, and if you're ready to be part of a team that values dedication, innovation, and client satisfaction, we invite you to explore the exciting opportunities that await you at King Risk Partners, LLC. Together, we can continue to redefine excellence in insurance services and create a legacy of success.
Requirements
Advanced knowledge of AMS360 insurance agency management system software (required).
Ability to develop workflows and job aids.
Ability to work with an agency on specific workflow development that may be needed.
Working knowledge of PL Rater, Insurelink, and Work Smart preferred.
Demonstrated ability to problem-solve and anticipate solutions.
Experience in insurance policy lifecycle management.
Strong administrative and computing skills, including proficiency in Microsoft Office (Word, Excel, and PowerPoint).
Effective prioritization and deadline management skills.
Professional, organized, and skilled communicator with the ability to convey ideas, concepts, and strategies to all levels of the organization.
Competence in collaboration tools such as WebEx, Zoom, or Teams.
Adaptability to changing priorities, demands, and timelines through analytical and problem-solving capabilities.
Willingness to travel domestically, up to 20% of the year.
All other duties as assigned.
Knowledge, Skills and Abilities (KSA):
Working knowledge of PL Rater, Insurelink, and Work Smart preferred.
Demonstrates ability to problem solve and anticipate solutions.
Professional, organized, and strong communicator. Must be able to communicate ideas, concepts, and strategies to all levels of the organization.
Required:
Minimum of 5 years of AMS360 insurance agency management system experience.
Minimum of 2 years of AMS360 training experience.
What We Offer:
Medical Insurance
Dental Insurance
Vision Insurance
401(k) with employer match
Short-Term Disability (employer paid)
Long-Term Disability (employer paid)
Life Insurance
Employee Assistance Program
Generous PTO Policy
Tuition Reimbursement
Employee Referral Program
Growth and advancement opportunities
Equal Opportunity Employer
King Risk Partners, LLC is proud to be an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Join us in making a difference in the insurance industry. Apply today and become a part of the King Risk Partners, LLC team!
Salary Description $65,000 - $75,000
$65k-75k yearly 10d ago
Applications Analyst
Benesch Law 4.5
Remote applications trainer job
Who We Are
At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country.
Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at **************************
Working with Us - Come and "Be Benesch!"
We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team.
Want to know more? To hear from some of our team, click here: *********************************************
Benesch is proud to announce the opening for an Applications Analyst in our Columbus office! This position is hybrid and has work from home flexibility.
POSITION SUMMARY
Do your strengths lie in trouble shooting and problem solving? Do you enjoyed working with departments within an organization to assist with application integration, development and customization? We may have what your looking for in your career path in our Applications Analyst opportunity
The Application Analyst plays a critical role in supporting and optimizing the organization's software applications to ensure efficient business operations and user satisfaction. This position focuses on operational support, application customization, and data integration, collaborating closely with stakeholders to enhance application performance and align solutions with business needs. The ideal candidate will bring strong problem-solving skills, technical expertise, and a commitment to continuous improvement.
ESSENTIAL RESPONSIBILITIES
Provides day-to-day support for core business applications, ensuring operational continuity and quick resolution of user issues.
Manages vendor relationships, ensuring timely support and accountability for application performance.
Documents and track issues, troubleshooting processes, and resolutions to maintain a knowledge base for future reference.
Customizes and optimizes applications to address user requirements and enhance functionality.
Ensures seamless integration of applications with other systems, supporting workflows across departments.
Collaborates with stakeholders to identify opportunities for process improvement and implement system enhancements.
Ensures data consistency, accuracy, and quality across interconnected systems.
Supports data integration efforts to enable efficient reporting and analysis across the organization.
Collaborates with business units to develop and maintain reporting tools, dashboards, and data visualizations to support decision-making.
Assists in planning, designing, and implementing new applications and upgrades to existing systems.
Conducts research into software products and services, evaluating their potential to meet organizational needs.
Supports testing efforts to ensure smooth deployment of software updates and new applications.
Communicates effectively with stakeholders, providing updates on application performance, issues, and resolutions.
KEY COMPETENCIES
Strong analytical skills with the ability to troubleshoot and resolve complex application issues.
Experience in requirements gathering, configuration, and integration of business applications.
Understanding of data flow and interconnectivity between applications.
Excellent verbal and written communication skills, with the ability to interact effectively with technical and non-technical stakeholders.
QUALIFICATIONS
A Bachelor's degree in Computer Science, Information Systems, or a related field; or 3-5 years of equivalent work experience. Experience in application support, vendor management, and system optimization. Familiarity with legal technology solutions (e.g., Aderant, iManage, Intapp Suite, or similar platforms) is highly desirable.
Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at ************ or email at **********************.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
$77k-106k yearly est. 25d ago
Software Trainer - Local to Canada (Travel 75%, Remote 25%)
Insight Global
Remote applications trainer job
The Field Customer/Tech Training Instructor is responsible to work as a key member of the installation team effectively and efficiently and to train all Powersports (Marine, ATV, RV, and Motorcycle) Dealership clients both remotely and on-site. Can be located anywhere in the U.S. near a major airport hub!
What you'll do:
- Delivers classroom training both onsite and in the regional classroom; providing training needs assessment, course development and instruction for the installation and ongoing use of Lightspeed products.
Provides training on a range of Lightspeed software products, tools, support and practical set ups found at typical client sites.
- Gains expert operating knowledge of assigned products while researching activities through customer visits, interviews, reading relevant documents and attending classes.
- Coordinates training materials, meets project deadlines and quality requirements, delivers training packages and provides support for existing training materials.
- Develops training goals and course content standards and guidelines that will be used in training and makes recommendations to management on needed additions/changes to them.
- Participates in reviews and walkthroughs of publications and software design documents to analyze training needs, producing a needs analysis document for new and major-update training assignments.
- Performs other related duties as assigned.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- 2+ years software training experience
- Experience with executing customer-facing implementation or product delivery projects
- Demonstrated experience managing multiple priorities and balancing competing priorities.
- Excellent interpersonal/communication and presentation skills
- Ability to travel 50% - 75% of the time - one week training on site/one week training remotely
Preferred Qualifications:
- Dealership experience preferred - Marine, RV or Powersports
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal soft skills (setting/managing expectations, conflict resolution, etc.)
- Ability to consult and collaborate cross-functionally with other departments
Baptist Health is looking for an Epic Application Analyst Intermediate - Willow Inpatient to join their team. This is a remote work position that requires residency in KY or IN
Under general direction, responsible for application and integration of information technology in the healthcare setting. This position will serve as a liaison between the IT department and operations to align system design with operational processes. This includes data collection, workflow analysis, system configuration, testing, and support. Participates in application deployment and procedure documentation. Ensures that the software build meets organizational goals and external mandates such as HIPAA and Meaningful Use. Has technical knowledge of own application and understand connections and collaborates with other applications and technical teams. Under supervision may act as project coordinator for medium sized projects with medium budgets that may or may not have system-wide implications.
Qualifications
Minimum of a bachelor's degree and two years' related experience, or
two years' experience as a Certified Pharmacy Technician in lieu of a degree.
Appropriate certifications or licensures are required. CPhT certification required.
Work Experience
Education
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an
Equal Employment Opportunity
employer.
$76k-117k yearly est. Auto-Apply 26d ago
AI Training for Technical Writers (Freelance, Remote)
Alignerr
Remote applications trainer job
Alignerr.com is a community of subject matter experts from several disciplines who align AI models by creating high-quality data in their field of expertise to build the future of Generative AI. Alignerr is operated by Labelbox. Labelbox is the leading data-centric AI platform for building intelligent applications. Teams looking to capitalize on the latest advances in generative AI and LLMs use the Labelbox platform to inject these systems with the right degree of human supervision and automation. Whether they are building AI products by using LLMs that require human fine-tuning, or applying AI to reduce the time associated with manually-intensive tasks like data labeling or finding business insights, Labelbox enables teams to do so effectively and quickly.
Current Labelbox customers are transforming industries within insurance, retail, manufacturing/robotics, healthcare, and beyond. Our platform is used by Fortune 500 enterprises including Walmart, Procter & Gamble, Genentech, and Adobe, as well as hundreds of leading AI teams. We are backed by leading investors including SoftBank, Andreessen Horowitz, B Capital, Gradient Ventures (Google's AI-focused fund), Databricks Ventures, Snowpoint Ventures and Kleiner Perkins.
About the Role
Shape the future of AI!
As an AI Tutor - Technical Writing, you'll play a critical role in shaping the future of AI. You'll leverage your subject-matter expertise to train and evaluate AI models, ensuring the information they generate is reliable and relevant across various domains. This position offers a unique path for professional growth, allowing you to hone your AI skills while expanding your knowledge base.
Your Day to Day
Evaluate AI-generated writing based on rubrics assessing factuality, completeness, brevity, and grammatical correctness.
Review the work of other human writers.
Produce top-tier original content in response to prompts.
You create your own working hours depending on project length.
About You
Strong English verbal and written communication skills are essential, along with a keen attention to detail and the ability to identify errors or inconsistencies in writing.
Enrolled as a junior or senior undergraduate in journalism, communications, technical writing, or related fields, or having scientific publications.
Preferred qualifications include being a graduate student, holding a Master's degree, or possessing equivalent proficiency in technical writing.
Alignerr strives to ensure pay parity across the organization and discuss compensation transparently. The expected hourly rate range for United States-based candidates
is below. Exact compensation varies based on a variety of factors, including skills and competencies, experience, and geographical location.
Pay Range (rate per hour)$30-$60 USDImportant Information
This is a freelance position compensated on an hourly basis. Please note that this is not an internship opportunity. Candidates must be authorized to work in their country of residence, and we do not offer sponsorship for this 1099 contract role. International students on a valid visa may be eligible to apply; however, specific circumstances should be discussed with a tax or immigration advisor. We are unable to provide employment documentation at this time. Compensation rates may vary for non-US locations.
$52k-74k yearly est. Auto-Apply 60d+ ago
Remote - Epic Revenue Application Analyst II - Professional Billing
Mosaic Life Care 4.3
Remote applications trainer job
Remote - Epic Revenue Application Analyst II - Professional Billing
Rev Cycle Implementation Team
Full Time Status
Day Shift
Pay: $72,945.60 - $109,428.80 / year
Candidates residing in the following states will be considered for remote employment: Alabama, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North Carolina, Oklahoma, Texas, Utah, and Virginia. Remote work will not be permitted from any other state at this time.
This position works with minimal supervision, uses defined methodologies in a team environment to perform system life cycle tasks for assigned systems and technologies. This position is responsible for implementation and support of applications. This position works closely with end users to troubleshoot and correct problems relating to applications and assists with conversions and implementations of software products. This position uses operational knowledge to seek out, research and evaluate a variety of solutions to provide end users with high quality, efficient products. This position maintains and supports specified installed application software products.
This position is employed by Mosaic Health System.
Demonstrates accountability in delivering assigned task. Reports project issues and accomplishments to application/project manager.
Delivers a work product that meets project requirements as defined by the scope and stays within departmental guidelines for application configuration/development.
Analyzes and documents current and future needs and workflows through interviews and gathering data regarding regulatory requirements, operational procedures, and hospital/departmental policies.
Participates in the planning, development, implementation, maintenance, support, and evaluation of clinical or business application systems as assigned. These activities may include system design, documentation of design decisions, workflow redesign and documentation, data collection, database building, testing, and troubleshooting.
Participates/Contributes/Takes instructions in team and project meetings. Works closely with team/department members. Works effectively and efficiently as part of a team on assignments. Can work independently on some assignments. Takes direction.
Other duties as assigned
All required education is a minimum requirement. Higher levels of education are acceptable. Associate's Degree in Information Technology, Business Administration, or related field or three or more years of related experience required.
EPIC certification(s) - current upon hire preferred. OR EPIC certification(s) - achieve within 120 days required. AND if certification not achieved upon hire must be willing to travel or actively participate in remote training required.
3 years or more of related experience required. AND experience supporting clinical, ancillary, or business environments required. AND Application system build experience preferred.
The Epic Application System Analyst 3 designs, configures, supports and maintains accurate and efficient Information Services technology, applications and programs to maximize organizational performance. Provides technical, systems and applications support to FMOLHS facilities and users. Provides ongoing analysis and problem-solving to ensure the integration of Epic in effective workflow and process design.
* Job Duties
* Facilitates vision development, solution design, standards guidance, project scoping, IS strategy integration and implementation of efficient, high quality Epic systems.
* Evaluates technology, systems and application capabilities, analyzes workflow/data flow, and creates efficient and logical solutions. Plans, schedules, reviews, and performs analysis, design, construction, testing, and implementation of assigned technology and application systems. Participates in solution testing and documents clear and concise system descriptions that meet project requirements and departmental quality standards.
* Utilizes organizational project management methodology, processes, and systems to ensure effective and efficient project development and completion. Evaluates requests for programming and provides timetables for completion.
* Collaborates with FMOLHS Information Services, leaders, team members and end users to develop efficient, cost-conscious technology and applications system specifications that maximize organizational performance.
* Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems.
* Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures.
* Strives to promote the quality and efficiency of his/her own performance by remaining current with the latest trends in field of expertise through participation in job-relevant seminars and workshops, attendance at professional conferences, and affiliations with national and state professional organizations.
* Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes.
* 3 years of experience as an Epic Certified analyst and 5 years of IS System Application experience OR 7 years of experience in healthcare, clinical, or business operations
* Bachelor's Degree or 4 years of experience as licensed health care clinical professional, business operations or information systems
* Working Conditions: Occasional pressure due to multiple calls and inquiries Subject to many interruptions Occasional travel Physical Requirements: Frequent use of hands and fingers Good visual and hearing acuity Mostly sedentary work Interpersonal Skills: Good interpersonal/human relations skills Good oral and written communication skills Problem solving and critical thinking skills
* License and Certification: EPIC Certification
$60k-89k yearly est. 7d ago
Applications Analyst 3 - Epic Beaker-AP
University of Washington 4.4
Remote applications trainer job
**UW MEDICINE IT SERVICES** has an outstanding job opportunity for an **Applications Analyst 3 - Epic Beaker-AP** . **WORK SCHEDULE** + 100% FTE - 40 hours per week + Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 - 17:00 (PST), Monday-Friday
**DEPARTMENT DESCRIPTION**
**UW Medicine IT Services (ITS)** is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
**POSITION HIGHLIGHTS**
+ 100% remote opportunity
+ Values-based work environment
+ Active departmental Equity, Diversity, and Inclusion Committee
+ 15 days of vacation your first year - Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
+ 100% matching, 100% immediately vesting 403(b)
**PRIMARY JOB RESPONSIBILITIES**
+ Perform analysis and troubleshooting for complex application issues to meet established Service Level Agreements and work with user groups to provide diagnostic assistance and resolution to questions and problem direction
+ Maintain issue tracking (both internally and with vendor) and follow issue tracking policies and guidelines
+ Meet with customers to identify and analyze customer system requirements for continuous improvements, set expectations, and escalate issues as needed
+ Develop and retain strong positive relationships with constituents, engaging to ensure a thorough understanding of their objectives and requirements
+ Track and provide regular project status updates to leaders, customers, and stakeholders on progress and obstacles
+ Lead small projects or larger project sub-components that may include cross-functional teams
+ Identify improvement opportunities through analysis
+ Provide consistent and timely IT service deliverables using thorough analysis and thoughtful application of technologies
+ Test all scenarios conforming to quality standards at the solution level
+ Evaluate and implement management requests for information to generate reporting requirements
**REQUIREMENTS**
+ Bachelor's degree in Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of education/experience
+ Currently holds 2 or more current Epic certifications (or equivalent in other EHR systems) OR has obtained Epic proficiency (or equivalent) and has consistently demonstrated technical competencies for 4+ years in relevant functional/business area
+ **Epic Beaker-AP certification is REQUIRED**
+ **4+ years of overall experience to include the below:**
+ 2+ years providing EHR systems application maintenance/support
+ Demonstrated experience serving as a role model in providing an exceptional business partnership with customers, continuously adapting to their needs and feedback
+ 2+ years' experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications)
+ Demonstrated ability to translate business requirements into design specifications, follow technical change control processes, and maintain technical documentation
+ Experience mentoring others to increase overall professional effectiveness
+ Demonstrated ability to manage small to medium sized IT projects and/or process improvement initiatives
+ Experience developing and executing test plans and test cases
+ Experience supporting large scale enterprise customers, both internal and external
+ Experience walking clients using systems, preferably in a healthcare environment
**ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER**
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team (******************************** . Join our mission to make life healthier for everyone in our community.
**Compensation, Benefits and Position Details**
**Pay Range Minimum:**
$108,720.00 annual
**Pay Range Maximum:**
$135,552.00 annual
**Other Compensation:**
-
**Benefits:**
For information about benefits for this position, visit ******************************************************
**Shift:**
First Shift (United States of America)
**Temporary or Regular?**
This is a regular position
**FTE (Full-Time Equivalent):**
100.00%
**Union/Bargaining Unit:**
Not Applicable
**About the UW**
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
**Our Commitment**
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** .
To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
The Epic Application System Analyst 3 designs, configures, supports and maintains accurate and efficient Information Services technology, applications and programs to maximize organizational performance. Provides technical, systems and applications support to FMOLHS facilities and users. Provides ongoing analysis and problem-solving to ensure the integration of Epic in effective workflow and process design.
3 years of experience as an Epic Certified analyst and 5 years of IS System Application experience OR 7 years of experience in healthcare, clinical, or business operations
Bachelor's Degree or 4 years of experience as licensed health care clinical professional, business operations or information systems
Working Conditions: Occasional pressure due to multiple calls and inquiries Subject to many interruptions Occasional travel Physical Requirements: Frequent use of hands and fingers Good visual and hearing acuity Mostly sedentary work Interpersonal Skills: Good interpersonal/human relations skills Good oral and written communication skills Problem solving and critical thinking skills
License and Certification: EPIC Certification
Job Duties
Facilitates vision development, solution design, standards guidance, project scoping, IS strategy integration and implementation of efficient, high quality Epic systems.
Evaluates technology, systems and application capabilities, analyzes workflow/data flow, and creates efficient and logical solutions. Plans, schedules, reviews, and performs analysis, design, construction, testing, and implementation of assigned technology and application systems. Participates in solution testing and documents clear and concise system descriptions that meet project requirements and departmental quality standards.
Utilizes organizational project management methodology, processes, and systems to ensure effective and efficient project development and completion. Evaluates requests for programming and provides timetables for completion.
Collaborates with FMOLHS Information Services, leaders, team members and end users to develop efficient, cost-conscious technology and applications system specifications that maximize organizational performance.
Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems.
Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures.
Strives to promote the quality and efficiency of his/her own performance by remaining current with the latest trends in field of expertise through participation in job-relevant seminars and workshops, attendance at professional conferences, and affiliations with national and state professional organizations.
Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes.
$63k-86k yearly est. Auto-Apply 7d ago
Solution Health - Epic Applications Analyst (1-4): HOSPITAL BILLING - Rev Cycle Application and Epic Operations - Full Time
Solutionhealth
Remote applications trainer job
We are seeking an Epic Application Analyst for the following applications: Hospital Billing with HB Admin Certification Required. Epic Build experience required.
Please know that we do require each candidate to participate in completing the Epic Sphinx test as part of our consideration process.
Who We Are:
SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms.
About the Job:
Epic Hospital Billing with HB Admin Certification Required. Epic Build experience required.
Our job families include Epic Application Analyst positions in levels 1-4. The final position will be determined by a variety of factors applied to the selected candidate, including demonstrated experience, Epic training status portfolio, and an assessment of cultural norms.
The Epic Applications Analyst role involves implementing, developing, and maintaining the Epic system and associated third-party systems. Analysts work at various levels, from entry-level (I) to expert (IV), with increasing responsibilities and independence. They provide on-call support, interact with clients, and ensure compliance with software lifecycle standards. As they progress, they gain deeper knowledge of the Epic platform, mentor junior analysts, and lead projects to improve patient safety and quality initiatives. The role requires strong critical thinking, problem-solving skills, and the ability to build partnerships with customers and colleagues at all levels.
General schedule Monday-Friday, Eastern time business hours with some flexibility. This position participates in an on-call rotation to support application needs. Occasional requirements to cover special events/staff requirements during hours outside those generally worked may be necessary. This position requires an appropriate virtual home office environment, working remotely. The role routinely uses standard office equipment such as computers and mobile devices. Travel is occasionally required to support business requirements for Go-Live installations or training which may require travel by air, vehicle, or train.
What You'll Do:
System Build and Configuration: Independently research and configure systems to improve processes, add efficiencies, and promote patient safety.
Heuristic Design: Promotes the effective use and benefits of healthcare systems. Leverages applicable clinical/business knowledge, expertise, and licensure to inform workflow, system design, and to support end users. Demonstrates a solid understanding of heuristics in software design and incorporates questions and design elements in daily work.
Adapt and Innovate: Embrace change positively, seek process improvements, and demonstrate innovative thinking.
Ensure Accountability: Take responsibility for actions, correct mistakes, and adhere to service excellence standards. Demonstrates a commitment to service excellence, following IS Standards of Behaviors, governance, and performance management processes.
Collaborate and Communicate: Build partnerships with stakeholders, end users, and colleagues, ensuring effective communication and support.
Information Technology: Demonstrates general knowledge of systems development life cycle by applying appropriate methods to develop, test, deploy and evaluate ongoing maintenance needs.
Project Management: Manage projects effectively, understand system development life cycles, and follow project management principles.
Documentation and Testing: Create and maintain thorough documentation, develop test scripts, and ensure builds meet departmental standards and end user approval.
Additional Needs:
4-year Bachelor's Degree or combination of relevant education & experience may be considered in lieu of Bachelor's Degree
Training in, or demonstrated aptitude in analytical abilities required as appropriate for role area. Experience as analyst implementing and testing vendor packaged software applications OR healthcare operational experience in area of application preferred or required depending on Analyst level.
Certification requirements and depth of Epic experience varies depending on the Analyst level. All analyst levels require prior Epic experience (end user or analyst). Epic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels. If Epic training is required, results must meet department expected outcomes regarding completion time frame, overall scoring, and other aspects of training status completion.
Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required. Experience in a healthcare setting required. Active vendor training status required.
Can work under pressure with competing priorities and rapidly changing situations.
Must be able to complete work through continuous use of a computer to perform job responsibilities.
Must be able to communicate frequently and effectively with others verbally, in writing, and by virtual meetings (including camera)
Why You'll Love Us:
Health, dental, prescription, and vision coverage for full-time & part-time employees
Short-term disability, long-term disability, and life insurance coverage
Competitive pay
Tuition Reimbursement
403(b) Retirement Savings Plan
And more!
Work Shift:
Days - Remote
Work Shift:
First shift - full time - Remote
SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
$68k-94k yearly est. Auto-Apply 60d ago
Application Analyst - Oracle HCM
Fmolhs
Remote applications trainer job
The Oracle HCM Application Analyst 4 oversees the direction, design, development, testing, implementation, and ongoing administration of business information systems and related applications. Serves as the primary liaison between the organizational business areas and information services to ensure the effective integration of technology with all business functions to maximize organizational performance. Develops and maintains positive relationships between Business Services and its customers.
5 years experience in Information Services or business related area
Bachelor's Degree OR 5 years experience in Information Services or business related area
Physical Requirements: Frequent use of hands and fingers Good visual acuity
Job Skills: Basic PC support/networking skills Basic programming skills Extensive knowledge of Microsoft Excel and Access, database design, query reporting, and Oracle Fusion Cloud
Interpersonal Skills: Good analytical and reporting skills good problem solving and critical thinking skills good time management/prioritization skills Works well in a team atmosphere
1. Job Duties
Assists in evaluating business systems and user needs. Helps formulate systems to parallel overall business strategies. Maintains an understanding of the needs and changing priorities of the organization and focuses on technical business solutions to address customer issues and informational needs.
Oversees the operation, maintenance, and procedures of the organization's business systems. Ensures that consistent practices are used throughout the company to maintain the integrity of information systems.
Determines needs and designs processes, programs, or systems to enable the organizations to achieve their goals in conjunction with continual process improvement.
Utilizes organizational project management methodology, processes, and systems to ensure effective and efficient project development and completion. Evaluates requests for programming and provides timetables for completion
Assists in developing, recommending, and implementing the annual capital equipment, personnel, and operating budget for the department.
Provides confidential and professional guidance to FMOLHS organizations by analyzing and interpreting information toward ensuring prudent and efficient hospital management.
Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems.
Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures.
$68k-94k yearly est. Auto-Apply 60d+ ago
Epic Radiant Applications Analyst, Staff
Vcu Health
Remote applications trainer job
**Remote opportunity for candidates located in the following locations: VA, MD, WV, NC, SC, GA, FL, TN, AR, KY, MO, KS, OH, MI, TX, AL** The Applications Analyst-Staff manages or performs work associated with analysis, design, implementation, operation, deployment, and support of the organization's information technology resources. The role provides solutions to a variety of complex technical problems of diverse scope, requiring analysis and evaluation of multiple factors.
Essential Job Statements
Provides solutions to a variety of complex technical problems of diverse scope, requiring analysis and evaluation of multiple factors.
Designs and performs system build to meet customer needs, consistent with the organization's overall information systems architecture design.
Collects and analyzes information from system users, formulates the scope and objectives of the system procedures, and conducts feasibility studies to design possible system solutions.
Writes system and configuration specifications that meet user needs upon implementation.
Prepares and maintains technical documentation to guide system users and assists with ongoing operation, maintenance, and system development.
Performs impact assessment and ensures remediation is accomplished.
Utilizes Senior team members for validation.
Performs troubleshooting efforts on application issues, submits service requests to vendors, and follows advanced correction steps.
Assists with designing, recommending solutions, testing, and supporting system upgrades and improvements.
Leads design sessions with other end-users and/or cross functional teams.
May be responsible to guide other team members when appropriate.
Adheres to system standards and best practices.
Ensures responsibility and visible commitment to diversity, equity, and inclusion programs/initiatives through collaboration and implementation of initiatives across the health system.
Performs other duties as assigned and/or participates in special projects to support the mission of VCUHS. Accepts alternate assignments, as required to fulfill business needs.
Patient Population
Not applicable to this position.
Employment Qualifications
Required Education:
Associate degree in related field or equivalent combination of related education and experience
Combination of education and experience may be considered in lieu of a degree.
Preferred Education:
Bachelor's degree in business, clinically related field; health informatics or computer science or equivalent
Licensure/Certification Required:
N/A
Licensure/Certification Preferred:
Must be certified in Epic module(s) appropriate to area of responsibility as determined by leadership if applicable.
Each project and exam as determined for the specific roles must be passed within three (3) attempts.
Successful Epic certification(s) completion required within 90 days of final training.
Maintain required Epic certification for appropriate role.
Minimum Qualifications
Years and Type of Required Experience
3 years of related experience; including one year of direct related IT application experience
Other Knowledge, Skills and Abilities Required:
Broad level knowledge of system development life cycle application development experience.
Understands the workflow of at least one central application area, including monitoring and troubleshooting tools.
Broad level of application knowledge of key clinical areas and/or the revenue cycle.
Competent knowledge of interactions between various application subspecialties and ability to lead joint design and development efforts.
Understanding of usage of all general-purpose systems and competent knowledge of associated tools.
Cultural Responsiveness
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
Other Knowledge, Skills and Abilities Preferred:
Previous experience in the training, build, and/or support of our electronic health record suite
Independently determines and develops approaches to a range of moderate solutions with work completed with accuracy and sound judgment, ensuring objectives are met.
Working Conditions
Periods of high stress and fluctuating workloads may occur.
General office environment.
May have periods of constant interruptions.
Prolonged periods of working alone.
Provides on call support as needed.
Physical Requirements
Physical Demands: Lifting/ Carrying (0-50 lbs.)
Work Position: Sitting, Walking, Standing
Additional Physical Requirements/ Hazards
Physical Requirements: Perform Shift Work, Repetitive arm/hand movements
Hazards:
Mental/Sensory - Emotional
Mental / Sensory: Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking
Emotional: Steady Pace, Able to Handle Multiple Priorities, Able to Adapt to Frequent Change
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
$68k-94k yearly est. Auto-Apply 11d ago
Epic Application Analyst
Memorial Hermann Health System
Remote applications trainer job
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
The Epic Application Analyst is responsible for advancing the functionality and operational efficiency of Information Systems utilizing their expertise in Epic Applications. This entails basic to intermediate analysis, design, configuration and implementation. This position is responsible for ensuring integration of technology into effective workflow and process design as well as ensuring operational efficiency of assigned Epic applications and integrated technology. Provides ongoing analysis, consultation, problem-solving, collaboration and application support to users. Also responsible for contributing to related project work and system training. The Epic Application Analyst typically reports to an ISD manager or above.Job Description
Minimum Qualifications
Education: Associates degree, preferred
Licenses/Certifications: Epic Certification required
Experience / Knowledge / Skills:
Two (2) years of equivalent experience in related areas such as healthcare, education, or technology required
Three (3) years of increasingly responsible experience in a large, corporate systems development and implementation activities in a wide variety of Healthcare Management Information Systems (MIS) or similar experience in system analysis, design, building, testing and implementation preferred
Industry training and increasingly responsible experience with knowledge and skills in a large, complex corporate Information System
Previous Epic or other Health Information Systems experience desired
Basic working knowledge of Epic or other Electronic Health Record (EHR) application support, development tools and methodologies
Good analytical skills and technical aptitude
Good planning and organizational skills
Good communication, collaboration and customer service skills
Principal Accountabilities
Analysis/Design
Translates customer requests into Epic and other software application solution specifications.
Applications Development
Uses PC system development tools to develop and deploy queries, simple applications, moderately complex reports and other business solutions in Epic and related systems
Technical Administration
Maintains detailed technical knowledge of assigned applications.
Application Support
Assists customers with optimizing their use of Epic applications.
Participates in after-hours application support via rotating on call schedule.
Project Planning
With moderate supervision, sets priorities, understands Epic and other integrated applications, answers technical questions and performance all assigned task
Problem Solving
Identifies issues and concerns and communicates them to Team Lead and/or Manager as appropriate.
Develops options and recommendations.
Customer Service
Provides training, support, and problem resolution to customers.
Communications
Thinks, plans, leads and acts appropriately in tactical settings.
Demonstrates strong communication and interpersonal relationship skills.
Other
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.
$68k-94k yearly est. Auto-Apply 3d ago
Application Analyst III - Epic
Ucmg
Remote applications trainer job
You're more valuable than ever - And that's just how we'll make you feel.
The Application Analyst III - Epic is responsible for leading the design, implementation, and optimization of Epic applications across the enterprise. This role provides strategic guidance, mentors junior staff, and ensures that Epic solutions align with organizational goals. The Application Analyst III plays a key role in major initiatives, including new implementations, system upgrades, and cross-functional projects.
Qualifications Education Required:
• Bachelor's degree or equivalent experience OR • Associate's degree with 5+ years of healthcare or healthcare IT experience Licenses/Certifications Required: • Epic certification with 5+ years of support (current/active).
Work Experience Required:
• 5+ years of direct Epic application experience.
• EpicCare Ambulatory Certified and applicable experience
• Care Everywhere Certified and applicable experience
Preferred Qualifications, Education, Licenses, Certifications, Experience, etc.:
• 8+ years of direct Epic application experience.
• Data Courier Administrator Certified and applicable experience
• Cosmos Certified and applicable experience
Knowledge, Skills, and Abilities • This role involves interaction and collaboration with other departments and requires excellent judgment and interpersonal skills. • Ability to learn new systems and processes quickly. • Detail-oriented with strong organizational skills. • Demonstrated ability to work independently and as part of a team. • Advanced understanding of healthcare operations, clinical workflows and systems. • Strong analytical, decision making, problem-solving, and critical thinking skills with attention to detail. • Excellent written and verbal communication and stakeholder engagement skills. • Advanced proficiency in Epic configuration and troubleshooting. Ability to manage multiple priorities and meet deadlines. • Deep knowledge of Epic systems and healthcare operations. • Proven leadership and project management capabilities. • Ability to influence and collaborate across departments. • Ability to lead by example in complex projects, demonstrating accountability, adaptability, and a bias for action while supporting others in achieving success. • Epic certification(s) required and must be current.
Essential Duties and Responsibilities
System Build and Configuration • Lead in the design and build of Epic applications, including integrated areas. • Independently research and configure systems to improve processes, add efficiencies, and promote patient safety. • Collaborate with operations and application team members to optimize workflows and application capabilities. • Ability to identify change impact of owned (application responsible for) and non-owned Epic applications and integrated areas related to technology, patient safety, data integrity/compliance, and finance. • Utilize external resources and best practices to inform Epic applications build decisions. • Build data fields, screens, templates, and customer-defined functionality in Epic applications as required. • Conduct thorough reviews of Foundation Build and operational content for Epic applications. • Participate in unit, application, and integrated testing for implementations, upgrades, and enhancements for Epic applications. • Review proposed training curriculum for Epic applications in collaboration with the application team. • Follow Epic applications build standards and maintain synchronization between environments in coordination with the environment team.
Application Support • Provide go-live and post-go-live support for new Epic applications and functionality. • Participate in on-call rotation to support Epic applications users. • Represent Epic applications in Integrated Area Workgroups. • Support continuous documentation of system modifications and updates for Epic applications. • Demonstrate general knowledge of the systems development life cycle and apply appropriate methods to support ongoing maintenance for Epic applications.
Documentation and Communication • Maintain detailed and ongoing communication with customers (end users or operational owners) through ticketing systems. • Ensure all assigned Epic incident, catalog, and enhancement tickets include clear resolution details.
Contact customers (end users or operational owners) directly regarding ticket resolution or if requests cannot be fulfilled. • Log decisions, issues, and risks in trackers (e.g., Orion, Nova) during Epic applications build and upgrade cycles. • Support Epic application governance by contributing to business case development. • Maintain version control of workflows, issue/risk logs, and decision trackers for assigned work. • Escalate issues appropriately and communicate with higher-level analysts and supervisors.
Project Management Support • Manage small-scale projects and tasks using project management principles. • Responsible for agenda creation, note taking, and effective follow-up. • Recommend areas for process improvement based on observations and feedback. • Assist in the development of future state documentation and materials. • Follow established processes for issue tracking, resolution, and closure. • Adhere to change control procedures for all system modifications. • Develop test scripts for new systems and upgrades, ensuring compliance with versioning and documentation standards.
Professional Behavior and Development • Build partnerships with stakeholders, end users, and colleagues to ensure effective collaboration. • Embrace change positively, seek process improvements, and demonstrate innovative thinking. • Take accountability for actions, correct mistakes, and adhere to service excellence standards. • Demonstrate a commitment to the Company's Core Values, governance, and performance management processes. • Participate in Epic training and meet department expectations for completion timeframes and performance.
Mentoring and Leadership • Serve as a trusted subject matter expert for Epic applications, providing guidance and best practices to team members and stakeholders. • Actively mentor and coach other analysts, fostering skill development and professional growth through knowledge-sharing and constructive feedback. • Deliver concise, executive-ready communications on risks, impacts, and strategic recommendations, using data-driven insights and professional presentation standards to influence decision-making at the highest level. • Model the Company's Leadership Principles by creating shared purpose, inspiring and motivating others, and empowering team members to deliver high-quality outcomes.
GoHealth Core Values GoHealth's Core Values, listed below, are essential functions of this position:
• Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
• Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency through process and other forms of innovation.
• Diversity & Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.
• Courage & Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect. • Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.
GoHealth's Leadership Principles, listed below, are essential functions for this position: • Create Shared Purpose: Breathe life into our vision and mission. Speak to our future and create a line of sight for our team members. Set goals and communicate a plan of action. Empower others to deliver. • Inspire and Motivate: Celebrate and share success. Grow and develop our team members. Provide direct feedback that enables others to reach their potential. Identify when to lead and embrace the opportunity to follow. • Plan, Execute, Adapt and Deliver: Leverage analytics and experience to make better decisions. Possess a bias towards action and manage risk. Be agile, pragmatic and adjust. Identify, acknowledge, plan, implement and follow-up.
Additional Requirements • General schedule: Monday-Friday, Eastern Time business hours with some flexibility. • Other scheduling requirements: Participates in an on-call rotation to support application needs. May occasionally be required to work outside standard hours for special events or staff coverage. • Office Environment: Tasks may be conducted within a climate-controlled office setting. • Physical Activity: The role may require the ability to lift, carry, push, or pull materials, supplies, and equipment (up to 15 lbs.) Duties typically involve a combination of sitting, standing, and walking, with frequent changes in position. • Travel: Travel may be required, including travel between Company locations and out-of town destinations as needed for go-live support, training or other business needs (up to 15%). • Safety Equipment: May require the use of safety equipment for infection prevention.
Note: This is not inclusive of all the duties of the position. You may be asked by Leaders to perform other duties. Leadership may revise this job description at any time.
Equal Employment Opportunity Statement The Company and its affiliates, joint venture partners and entities under common management are Equal Opportunity Employers. They do not discriminate based on race, color, religion, national origin, age, sex, disability, veteran status, sexual orientation, gender identity, or any other protected status under federal, state, or local law. ADA Accommodation Statement Reasonable accommodations are available for qualified individuals with disabilities upon request. This role defines success by achieving essential function outcomes, not by the method of completion. Compliance Statement This job will be performed consistent with ADA, FMLA, FLSA, and other applicable federal, state, and local laws regulating employment.
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All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.
For applicants in California, please review our California Consumer Privacy Statement here. *****************************************
$68k-94k yearly est. Auto-Apply 33d ago
EPIC Application Analyst III-Cadence
Carilion Clinic Foundation 4.6
Remote applications trainer job
Employment Status:Full time Shift:Day (United States of America) Facility:Remote - VARequisition Number:R157398 EPIC Application Analyst III-Cadence (Open) How You'll Help Transform Healthcare:Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing Epic application support, troubleshooting, training and reporting activities. May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications. Serves as a liaison between TSG groups, clients and vendors.
Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits. Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients. (no supervision listed)
Manages assigned projects and meets deadlines.
Conducts highly complex work unsupervised and with extensive latitude for independent judgement.
Adheres to departmental policies and procedures.
Plans and conducts requirements gathering for Epic projects and requests. Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality. (no supervision listed)
Coordinates, plans, and conducts analysis of client business needs.
Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies.
Serve as a liaison between Epic modules.
Serve as a professional and technical mentor to teammates.
Recognized as a subject matter expert and advanced individual contributor.
Serve as advocate for department initiatives and processes. Facilitates a positive and collaborative work environment.
Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate.
What We Require:
Education: High school diploma or equivalent required. Associates/Bachelors degree in computer science, information systems, healthcare, business or equivalent experience required.
Experience: Minimum of eight years of related experience.
Licensure, certification, and/or registration: Valid Virginia drivers' license required. Vendor and/or industry certifications/proficiencies as determined by management. Certification/Proficiency in applicable Epic module. Additional Certifications/Proficiencies in module associated with primary Epic module required.
Other Minimum Qualifications: Must be a self-initiated team player that can work under minimal supervision, with strong organizational, problem-solving and analytical skills. Must be able to work both independently and in a team setting. Must facilitate a positive and collaborative work environment. Must be able to serve as mentor to teammates to foster skills development among team. Must be flexible and capable of prioritizing multiple projects and meeting deadlines. Effective communication skills (oral, written and presentation). Ability to collaborate with others, including clients and vendors. Primary business hours Monday-Friday including some weekends, holidays. Will require after-hours on-call coverage · Occasional travel required.
Recruiter:
MARK MISKOVIC
Recruiter Email:
*****************************
For more information, contact the HR Service Center at **************.
Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at ************, 8:00 a.m. to 4:30 p.m., Monday through Friday.
For more information on E-Verify: *******************************************************************
Benefits, Pay and Well-being at Carilion Clinic
Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.
When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:
Comprehensive Medical, Dental, & Vision Benefits
Employer Funded Pension Plan, vested after five years (Voluntary 403B)
Paid Time Off (accrued from day one)
Onsite fitness studios and discounts to our Carilion Wellness centers
Access to our health and wellness app, Virgin Pulse
Discounts on childcare
Continued education and training
Franciscan Missionaries of Our Lady University 4.0
Remote applications trainer job
The Epic Application System Analyst 3 designs, configures, supports and maintains accurate and efficient Information Services technology, applications and programs to maximize organizational performance. Provides technical, systems and applications support to FMOLHS facilities and users. Provides ongoing analysis and problem-solving to ensure the integration of Epic in effective workflow and process design.
Responsibilities
* Job Duties
* Facilitates vision development, solution design, standards guidance, project scoping, IS strategy integration and implementation of efficient, high quality Epic systems.
* Evaluates technology, systems and application capabilities, analyzes workflow/data flow, and creates efficient and logical solutions. Plans, schedules, reviews, and performs analysis, design, construction, testing, and implementation of assigned technology and application systems. Participates in solution testing and documents clear and concise system descriptions that meet project requirements and departmental quality standards.
* Utilizes organizational project management methodology, processes, and systems to ensure effective and efficient project development and completion. Evaluates requests for programming and provides timetables for completion.
* Collaborates with FMOLHS Information Services, leaders, team members and end users to develop efficient, cost-conscious technology and applications system specifications that maximize organizational performance.
* Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems.
* Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures.
* Strives to promote the quality and efficiency of his/her own performance by remaining current with the latest trends in field of expertise through participation in job-relevant seminars and workshops, attendance at professional conferences, and affiliations with national and state professional organizations.
* Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes.
Qualifications
* 3 years of experience as an Epic Certified analyst and 5 years of IS System Application experience OR 7 years of experience in healthcare, clinical, or business operations
* Bachelor's Degree or 4 years of experience as licensed health care clinical professional, business operations or information systems
* Working Conditions: Occasional pressure due to multiple calls and inquiries Subject to many interruptions Occasional travel Physical Requirements: Frequent use of hands and fingers Good visual and hearing acuity Mostly sedentary work Interpersonal Skills: Good interpersonal/human relations skills Good oral and written communication skills Problem solving and critical thinking skills
* License and Certification: EPIC Certification
$54k-76k yearly est. 7d ago
Cash Application Analyst
Public Partnerships, LLC
Remote applications trainer job
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation's largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.
Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at ******************
Duties & ResponsibilitiesAccounts Receivable Reporting & Analysis
Run AR aging reports from Workday, PowerBI, and Excel and consolidate data on a weekly basis
Prepare AR aging reports for weekly accounting meetings, identifying balances over 365 days and unapplied cash
Design, develop, and prepare accurate AR and cash application reports for internal and external stakeholders using SQL, Excel, and Workday data
Review AR aging buckets to confirm accurate presentation of accounts receivable balances
Cash Application & Reconciliation
Pull daily bank reports to identify all deposits
Reconcile payments, investigate denials, and perform research to accurately apply cash in Workday
Utilize SQL queries and advanced spreadsheet analysis to resolve cash application issues
Verify and maintain accurate receivable and cash application balances across multiple systems, including bank platforms, MBS, and Workday
Systems Integration & Data Integrity
Monitor the integration between Navision and Workday to identify missing or failed invoice transmissions
Investigate and resolve discrepancies related to system data flow and invoice posting
Ensure consistency and accuracy of financial data across integrated systems
Cross-Functional Collaboration
Collaborate with Revenue Cycle Management (RCM) managers and analysts to ensure accurate cash application to invoices
Partner with Accounting, IT, and operational teams to support AR accuracy and reporting needs
Work closely with IT to refine billing processes, payment workflows, cash application processes, and management reporting
Process Improvement & Documentation
Document policies and procedures related to accounts receivable, billing, and cash application
Identify opportunities for process improvements and system enhancements
Define scope and business requirements for system changes and enhancements for IT development teams
Regulatory & Compliance Knowledge
Maintain up-to-date knowledge of state business rules related to Medicaid claiming and healthcare insurance system requirements
Ensure AR and cash application processes align with regulatory and compliance standards
System Testing & Change Management
Test system functionality and enhancements prior to release into the production environment
Validate changes to ensure accuracy, functionality, and minimal disruption to financial operations
Required Skills
Strong analytical skills, including the ability to evaluate quantitative and qualitative information and reach sound conclusions.
Cash application expertise, with ability to reconcile payments and research discrepancies.
Experience in healthcare finance/Medicaid/insurance billing and knowledge of related business rules.
Proficiency with Workday (finance modules) and SQL for data extraction, reconciliation, and reporting.
Advanced Excel skills, including pivot tables, VLOOKUP/XLOOKUP, data manipulation, automation with macros/VBA, Power Query, and data visualization.
Process improvement oriented with ability to document and streamline workflows.
Ability to read and understand technical specifications.
Ability to work independently and collaboratively with cross-functional teams.
Qualifications
Education: Bachelor's degree in Finance, Accounting, Business, or related field preferred, substantial professional experience in a related field may be considered in lieu of formal degree.
Experience: 3+ years' experience in finance/corporate finance with direct exposure to cash applications, healthcare/Medicaid billing, and reconciliation.
Project Management experience preferred.
Compensation: $60,000 - $75,000
PPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
$60k-75k yearly Auto-Apply 3d ago
ServiceNow Application Analyst, ITOM, CMDB
Idexx Laboratories 4.8
Remote applications trainer job
Join our dynamic and forward-thinking team at IDEXX as a ServiceNow Application Analyst focused on IT Operations Management (ITOM) and Configuration Management Database (CMDB).
Our team is currently working on projects to enhance our initial CMDB implementation by focusing on increasing the quality, comprehensiveness, and reliability of our CMDB. We believe the foundation of a resilient IT ecosystem begins with a mature and trusted CMDB, enabling streamlined security operations, proactive service delivery, and opportunities for further automation.
In this ServiceNow Application Analyst role, you will be responsible for maintaining, optimizing, and ensuring the ongoing health, accuracy, and reliability of our CMDB. You will partner closely with technical stakeholders, data owners, and process managers across IT, Security, and Service Management to uphold the integrity of our CMDB and drive operational excellence. Your responsibilities will center on vigilant monitoring, proactive problem-solving, and hands-on maintenance, ensuring that the CMDB remains up to date and accurate for our key stakeholders of the platform.
If you are passionate about empowering IT operations through a world-class CMDB and thrive in a collaborative, mission-driven environment, we welcome your application and look forward to advancing together.
In this role, you will….
Monitor and maintain the ongoing health, accuracy, and completeness of the CMDB, ensuring it meets organizational standards and stakeholder needs.
Perform day-to-day operational tasks, including data quality reviews, reconciliation, CI lifecycle management, and exception handling.
Identify, diagnose, and resolve issues impacting the CMDB, either independently or in collaboration with ServiceNow developers and other technical teams.
Partner with stakeholders across IT, Security, and Service Management to understand their requirements and help translate them into actionable CMDB use cases.
Work with data owners and process managers to enforce proper CI ownership, data stewardship, and process adherence.
Support ServiceNow discovery, integration, and automation processes to ensure accurate and timely CI data population.
Provide guidance and training to stakeholders on CMDB best practices, data consumption, and reporting.
Assist with audits, compliance reviews, and reporting related to CMDB data quality and configuration management processes.
Document processes, procedures, and knowledge articles to support operational continuity and CMDB maturity.
What You Will Need to Succeed…
3-5+ years of hands-on experience supporting and maintaining a ServiceNow CMDB in a large, complex IT environment.
Strong understanding of CMDB data models, CI lifecycle, discovery, reconciliation, and data quality management.
Experience with day-to-day CMDB operations, including troubleshooting, issue resolution, and stakeholder engagement.
Familiarity with ServiceNow ITOM modules (e.g., Discovery, Service Mapping) and integration points.
Excellent analytical and problem-solving skills, with keen attention to detail and data accuracy.
Ability to communicate technical concepts to both technical and non-technical audiences.
Experience partnering with IT, Security, and Service Management teams to deliver business value through CMDB insights and capabilities.
Basic scripting or workflow automation skills (JavaScript, Flow Designer, or similar), a plus but not required.
Location: 100% remote with the preference of EST or CST.
What you can expect from us:
Base annual salary target: $90000 to $100000 (yes, we do have flexibility if needed)
Opportunity for annual cash bonus
Health / Dental / Vision Benefits Day-One
5% matching 401k
Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
Why IDEXX?
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
#LI-REMOTE
$90k-100k yearly Auto-Apply 60d+ ago
PA Application Analyst - H
Bakertilly 4.6
Remote applications trainer job
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.
Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.
Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.
Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.
Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.
Job Description:
Responsibilities
Due to the continued growth of our consulting practice, we are currently recruiting for Epic Application Analysts / Consultants to join our Epic Practice with the Digital Solutions Healthcare team. As a part of the Epic Practice, you will find that our global brand and entrepreneurial environment will give you the support you need to apply your industry and technical experience to build your career across a wide range of services to meet our clients' most important needs. As a member of our team, you will also contribute to some of the most important activities in our firm which include operating and growing the business, serving the client, developing the best people, and shaping our culture.
Our Epic Practice team members have expertise in one or more Epic applications including: EpicCare Ambulatory, Inpatient, ClinDoc, Inpatient Orders, Orders Transmittal, MyChart, Welcome, Haiku, Canto, Rover, ASAP, Bugsy, OpTime, Anesthesia, Beacon, Phoenix, Willow Inpatient, Willow Ambulatory, Willow Inventory, Beaker, Cupid, Stork, Radiant, Lumens, Wisdom, Bones, Kaleidoscope, Dorothy, Comfort, Research, HB, PB, Claims, SBO, Tapestry, Contracts Reimbursement, Grand Central, Cadence, Prelude, Cogito, Caboodle, Clarity, Reporting Workbench, Healthy Planet, ECSA, ECSM, ODBA, Hyperspace, Hyperdrive, EpicCare Link, Bridges, Pedigree, Compass Rose, Data Courier, Community Connect, Radar, Slicer Dicer.
We have been supporting Epic environments at healthcare providers across the US since 2006. What you will do:
Be a trusted member of the Epic Practice team with responsibilities including:
Demonstrate significant knowledge of Epic implementations, upgrades, and optimizations including:
Understand functionality and methodology that support successful Epic projects.
Plan, design/build, test, implement and support the needs of Epic EHR.
Participates on cross-functional teams as required to ensure integration and alignment of build, process design, and configuration of workflows.
Lead / facilitate requirements gathering and workflow analysis.
Lead or provide support during testing, training, and implementation of applications.
Identify issues with workflows and build, and develop solutions to remediate.
Provide support to business operations or clinical end-users.
Provide mentorship, training and guidance to IT members at the client site.
Serve as subject matter expert in the assigned applications.
Provide counsel on best practices to client teams.
Maintain current knowledge of any updates and improvements to relevant technology Epic applications and maintain required Epic certifications with NVTs and CEEs.
Ability to keep tasks on schedule.
Requires knowledge of clinical or business workflows in healthcare provider environment.
Requires current Epic certifications for applicable Epic applications.
Must have advanced communication skills, including good verbal and written skills.
Requires good time management with ability to multi-task and complete projects within established timelines.
Utilize your entrepreneurial skills to network and build strong relationships internally and externally with clients and Epic.
Qualifications
Bachelor's degree in a related field preferred. Experience in lieu of a degree may be accepted.
Five plus years of Epic implementation experience, including design, build and configuration
Epic certification required.
Must be in good standing with Epic.
Proven ability to provide consulting services remotely or onsite at client locations.
Related healthcare experience, operational or clinical, highly preferred.
Demonstrated management, analytical, organization, interpersonal, project management, communication skills, and highly developed MS skills (Word, Excel, Sharepoint) required.
Ability to lead and supervise others, provide exceptional client service, demonstrate commitment to continuous learning in order to stay current regarding applicable strategies, see the "big picture" as well as the details, display appropriate ethical knowledge and commitment, and exhibit a sense of urgency and commitment to quality and the timely completion of projects.
Ability to develop tailored solution to unique problems / issues that arise.
Excellent project coordination/management skills.
Demonstrated skills in the areas of time management, communication, interpersonal skills, relationship building, collaboration, and problem solving.
For California, Colorado, New York and Washington: The compensation range for this role is $37.90 to $80.35. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.