Application Support Specialist jobs at Applied Industrial Technologies - 1434 jobs

The IT Specialist provides comprehensive IT support and ensures efficient resolution of technical issues. Responsibilities include diagnosing and troubleshooting system problems, performing hardware and software maintenance, and managing user accounts and IT assets. Key functions include monitoring IT assets, ensuring compliance, and enhancing helpdesk efficiency to meet service level agreements (SLAs). Position Responsibilities and Accountabilities Technical Support and Issue Resolution Serve as the primary point of contact for employees seeking technical assistance via phone, ticketing systems, instant messaging, and email. Diagnose and troubleshoot computer system issues individually or in collaboration with team members, identify root causes, and implement effective solutions. Perform PC and MAC upgrades, repairs, and maintenance, including license tracking and hardware/software configurations. Follow up on outstanding requests to ensure timely and thorough resolution while maintaining service level agreements (SLAs). Provide technical guidance to end-users on IT tools, systems, and processes to reduce downtime and enhance productivity. Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction. User Management, and Asset Oversight Enabling and disabling user accounts, ensuring efficient configuration and deployment of desktops and workstations using standardized OS images and software. Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively. Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools. Research and recommend hardware and software solutions, evaluating vendor products for cost-effectiveness and quality. Conduct routine audits to maintain compliance, ensure equipment availability, and identify optimization opportunities. Qualifications and Competencies Strong troubleshooting, analytical, and diagnostic abilities Excellent interpersonal and teamwork skills Proven problem-solving, communication, and organizational skills Ability to stay organized and create clear, thorough documentation for processes and procedures Working knowledge of network devices, including switches, access points, and firewalls Willingness to learn new technologies, adapt to evolving support needs, and contribute to service-excellence goals Experience with warehouse systems (e.g., Zebra scanners, pack stations) is a plus Ability to perform heavy lifting (50+ pounds) Ability to travel as needed Education and Experience Bachelor's Degree in Computer Science or Information Systems a plus Minimum 3-5 years of IT experience required Windows and MAC support required Must be well-versed in network configuration and troubleshooting Must be able to support Windows Server 2012 and up Active Directory, GPO, DNS, and DHCP experience Avaya IP Office experience is a plus

Berkot's Super Foods is seeking an Entry Level Information Technology (IT) Support Associate. This candidate will provide first-line technical support to store teams and corporate staff, ensuring the smooth operation of all technology used across the grocery chain. This role is responsible for troubleshooting hardware and software issues, supporting POS and back-office systems, performing routine maintenance, and assisting with technology deployments. They must deliver timely, customer-focused service while maintaining accurate documentation and following company IT procedures. They will report directly to the IT Manager. Responsibilities Provide Level 1 support for store and office users via phone, ticketing system, email, or in person. Troubleshoot issues related to POS terminals, printers, scales, handheld devices, workstations, mobile devices, and basic networking. Resolve routine software, hardware, and connectivity issues or escalate when necessary. Assist with installing, configuring, and updating hardware and software across store locations. Help maintain back-office systems, time clocks, scanners, and communications tools. Support the rollout of new equipment, system upgrades, and store technology initiatives. Ensure devices and systems are maintained according to company standards. Collaborate with the IT team to improve processes and reduce recurring issues. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred. 2+ years of technical support experience required. Retail or grocery industry experience is highly preferred, especially with POS or store operations systems. Basic understanding of computer hardware, networking fundamentals, and mobile devices. Strong troubleshooting, communication, and customer service skills. Ability to prioritize tasks and work independently in a fast-paced environment. Willingness to learn new systems and technologies. Ability to travel to store locations as needed. Job Type: Full-time Work Location: In person Benefits: 401(k) 401(k) matching Dental insurance Vision insurance Health insurance Life insurance Paid time off

The Technical Support Specialist serves as the expert in electronics applications in KUHN products and is responsible for assisting the aftermarket group in resolving internal and external customer inquiries. ESSENTIAL DUTIES AND RESPONSIBILITIES Serve as the technical expert for all after sale service issues involving electronic components for all KNA product lines. Assist dealers to troubleshoot and repair scale and monitor components. Diagnose and repair electronic scale and monitor components. Maintain appropriate inventory levels of electronic repair parts. Review and process all warranty claims involving electronic components (i.e.: scales, weigh bars, virtual terminals, etc.). Maintain warranty records (complaints, service calls, and claims) and distribute related reports to applicable departments. Assist in the investigation of warranty claims by conducting failure analysis of returned components. Maintain good knowledge of the service and maintenance requirements and field issues of competitors' products similar to electronics in KNA product lines. Education and/or Experience An associate's or bachelor's degree in agricultural mechanics or agricultural engineering technology is preferred. The position requires knowledge and skills in the areas of customer service, mechanics/repair, electronics, and hydraulics. Application knowledge and experience in word processing (Word), spreadsheet applications (Excel), presentation software (PowerPoint), Internet, and e-mail is preferred.

PFlow Industries Milwaukee, WI The Cartveyor Senior Operations Analyst is responsible for managing a high volume of incoming inquiries and providing comprehensive support to internal and external customers, dealers, and installers regarding parts for Cartveyor (CV, DCV & GK) equipment. This role is responsible for generating detailed quotations, processing sales orders, and resolving product or service issues independently ensuring all are done in accordance with company procedures and policies meeting internal and external customer requirements. This role will also be involved in project management, materials management and continuous improvement initiatives. Essential Duties And Responsibilities This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Leads communication with customers and internal teams, providing assistance and problem resolution. Manages a high volume of incoming calls and emails from customers, dealers, installers and end-users regarding parts needed to repair or maintain the full range of PFlow Cartveyor equipment. Must respond to all inquiries in a timely manner that meets or exceeds the customer service response standards set for the Cartveyor Business Unit. Generates detailed quotations, processes sales orders and provides comprehensive frontline support to PFlow customers by managing requests from initial inquiry to completion ensuring customer satisfaction. Initiates and manages Case ID's, warranties and RMAs (Return Material Authorizations) in M2K system. Provides proactive tracking information and updates to customers. Researches and identifies parts needs independently by locating drawings, manuals, part numbers and consulting with Technical Support Advisors or Engineering, as needed. Resolves product or service issues promptly and independently by clarifying the customer's concern, determining root cause, explaining resolution steps, expediting the correction and managing through to resolution. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires a college degree. Requires the ability to exercise diplomacy and tact in all verbal and written communications. Requires excellent problem-solving skills and the ability and desire to develop, implement and communicate practical solutions. Requires excellent communication skills to effectively relay verbal and written information in a professional manner to all levels of management, all departments and customers. Requires advanced Microsoft Office and application skills (Word, Excel, PowerPoint, Outlook, Teams, Power BI, etc.). Requires the ability to learn and develop proficiency in M2K ERP software.

is for Mariotti USA, a division of MH Equipment Company. About MH Equipment: As a leader in material handling, with 34 locations across 10 states, we sell, rent, and service high-quality and affordable material handling equipment for varying applications and budgets. We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to come alongside our employees' passions. Amazing Culture, Thriving Company, Terrific Opportunity. For more information on who we are and what we do, please visit our website at ******************** Job Summary: This position is responsible for a full range of activities ensuring overall excellence in parts, service, and warranty support for dealers and end users. This position will work closely with the Business Development Manager and accounting to coordinate and administer the sales activities, inventories, payables, receivables, and other reporting requirements to accurately and effectively track and analyze our business, and will engage with customers, dealers, factories and other team members in the development and growth of the business and overall customer satisfaction. Job Responsibilities: Provide dealers with service and parts support, application support, and corresponding order administration. Administer an effective product warranty program for dealers including authorization and reimbursement of warranty repairs and work with factory representatives to obtain authorization and reimbursement of warranty dollars to the distributor. Work with vendors to obtain product and/or service information such as price, availability and delivery schedule; and provide information to internal accounting departments to accurately and timely produce appropriate financial records, transactions, and analysis. Maintain accurate company records and transactional activity including all sold and installed unit master file. Capture and retain all PDI documentation. Maintain internal systems and files to reflect current pricing and other relevant information. Perform and coordinate all shipping and receiving, including container loading and unloading, packaging, manifesting, and import/export coordination and contracting. Maintain all inventory for sale readiness, including battery charging, tracking ROA, and inventory turns. Manage Mariotti factory container ordering to ensure appropriate product flow, inventory, and order fulfillment, while aligning battery and accessory ordering. Prepare new units for delivery to the dealer or end-user, including any required modification. Maintain standard operating procedures (manual and automated), including procedures for sales, parts, warranties, etc. Assist in research and development of existing and prospective product lines. Assist with ROI tools highlighting benefits of our product lines in specific applications and against competitive technologies. Assist in the development, implementation, and support of short-term and long-term business and operational plans, including establishing operational measurement and forecasting projections. Assist in the administration of divisional and dealer performance measurement systems, dealer agreements and ensuring dealer compliance. Assist in tracking and managing annual marketing plans, including market penetration, evaluation, and exposure while overseeing a Dealer co-op program, distributing dealer marketing materials, and generating customer presentation materials. Occasional travel to assist with dealer training, sales calls, relationship development, and dealer recruiting. Adhere to Company Policies and Work Rules. Perform other duties as assigned. Position Requirements: Primary core value of integrity. Technical background and knowledge of the material handling industry is a plus but not required. Excellent verbal and written communication and comfortable speaking to groups and individuals. Strong computer skills and fluency with Microsoft programs, particularly proficiency with Excel. Strong customer service skills. Valid driver's license with good driving record. Able to meet the physical requirements of the job. Working Conditions: Flexibility to work when the dealer needs or operations require it, which may exceed 40 hours per week. This position is exempt from paid overtime. Benefits: Uniquely MH: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, Family Life and Marriage Counseling, and His First Foundation. Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match, company cell phone and laptop. Generous PTO: Paid vacation, holidays, personal, sick days, charity time off. Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability. Company Support: Continuous training, safe working environment. Mariotti USA a division of MH Equipment is proud to be an Equal Opportunity Employer

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 4,800 employees in more than 30 locations around the world. We aspire to work together with our employees and customers to apply light in ways that improve life. Our mission is to develop innovative laser solutions to make the world a better place. To accomplish this mission, we are committed to attracting and retaining the best talent and an engaged and thriving workforce that drives a sustainable future for our company and society. Working at IPG Photonics you can expect challenging projects, a motivating and friendly environment, and competitive benefits. IPG Photonics is seeking a highly motivated and experienced individual to join our growing IT team and work in a fast-paced, dynamic, high-tech manufacturing company. You will be the main point of contact for inquiries and requests related to our Production Control Systems, as well as the development of new functionality and processes. The ideal candidate is a diligent, hardworking individual who can learn new systems and processes rapidly, can work with little supervision, and is capable of delivering outstanding work at all times. DUTIES Provide 1st and 2nd level support and troubleshooting for the manufacturing control and traceability platform Evaluate and advise workflow process improvements Develop, install, and maintain equipment to complete the production process Design and test the production processes Works with end-users, troubleshoots issues, and provides ongoing production support, and works with database administrators and programmers Directly assist manufacturing and production teams with support and troubleshooting Diagnose process failures and determine solutions Escalate unresolved issues/questions Support product upgrades and projects, including active engagement in the testing of new features and functionality Coordinate and assist with end-user training, including development of system documentation and training materials Develop ongoing reports needed by the business to improve information and decision-making Support SOX audits Demonstrate initiative and job knowledge by suggesting ideas, discovering new and better ways of accomplishing goals

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 4,800 employees in more than 30 locations around the world. We aspire to work together with our employees and customers to apply light in ways that improve life. Our mission is to develop innovative laser solutions to make the world a better place. To accomplish this mission, we are committed to attracting and retaining the best talent and an engaged and thriving workforce that drives a sustainable future for our company and society. Working at IPG Photonics you can expect challenging projects, a motivating and friendly environment, and competitive benefits. IPG Photonics is seeking a highly motivated and experienced individual to join our growing IT team and work in a fast-paced, dynamic, high-tech manufacturing company. You will be the main point of contact for inquiries and requests related to our Production Control Systems, as well as the development of new functionality and processes. The ideal candidate is a diligent, hardworking individual who can learn new systems and processes rapidly, can work with little supervision, and is capable of delivering outstanding work at all times. DUTIES * Provide 1st and 2nd level support and troubleshooting for the manufacturing control and traceability platform * Evaluate and advise workflow process improvements * Develop, install, and maintain equipment to complete the production process * Design and test the production processes * Works with end-users, troubleshoots issues, and provides ongoing production support, and works with database administrators and programmers * Directly assist manufacturing and production teams with support and troubleshooting * Diagnose process failures and determine solutions * Escalate unresolved issues/questions * Support product upgrades and projects, including active engagement in the testing of new features and functionality * Coordinate and assist with end-user training, including development of system documentation and training materials * Develop ongoing reports needed by the business to improve information and decision-making * Support SOX audits * Demonstrate initiative and job knowledge by suggesting ideas, discovering new and better ways of accomplishing goals * Minimum 3 years of hands-on experience with Manufacturing Control systems and ERP * Experience working in a manufacturing environment and business system analysis * Effective communication with production and manufacturing departments to ensure proactive support and administration, including support for new product rollouts * Builds and maintains positive customer relationships; meets customer needs * Exceptional customer service and communication skills to convey competence and concern to end-users * Ability to document current functionality and process flows, and suggest areas for future improvement * Is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answer * Possess good interpersonal skills * Strong attention to detail * Ability to effectively multitask and to perform with a sense of urgency for rapid issue resolution * Effective troubleshooting and problem-solving skills * Ability to work independently with minimal direction and oversight PREFERRED SKILLS: * Bachelor's degree in Computer Science or a related discipline * Ability to solve practical problems * Experience with ERP * Experience providing support in a manufacturing environment, including processes, systems, and terminology

About AFR Furniture Rental: AFR Furniture Rental is a premier provider of furniture rentals for homes, offices, and events. With a national footprint and a commitment to excellence, we offer bespoke solutions that cater to our clients' varied needs. We're dedicated to innovation, quality, and superior service, ensuring an unparalleled experience for our clients. Job Overview: We are looking for an experienced Application Support Specialist with expertise in Microsoft Dynamics NAV 2016 to join our IT team. The ideal candidate will be responsible for providing daily support, troubleshooting, and maintenance for our NAV 2016 ERP system, Salesforce CRM, and Boomi Integration platform, ensuring seamless operations across all business functions. Key Responsibilities: * Provide strategic support for Microsoft Dynamics NAV 2016, Salesforce, and Boomi by identifying opportunities for system enhancements and process automation. * Analyze business processes and recommend technology-driven solutions to improve operational efficiency. * Collaborate with internal teams to gather requirements and help implement system improvements. * Facilitate communication between business users and the development team to ensure successful implementation of system updates, enhancements, and customizations. * Participate in cross-functional projects, supporting system integrations and business transformation initiatives. * Support the integration of third-party applications, APIs, and custom solutions to expand system functionality. * Participate in change management efforts, ensuring that system updates and enhancements are properly tested and successfully adopted by end-users. * Lead system testing and coordinate user acceptance testing for new features and process changes. * Maintain clear and comprehensive documentation of system configurations, workflows, and best practices Qualifications: * Experience: Minimum of 2-4 years of experience in supporting Microsoft Dynamics NAV 2016 or similar ERP systems. * Technical Skills: * o In-depth knowledge of Dynamics NAV 2016 modules, including financials, inventory, sales, and purchasing. * o Proficiency with NAV reporting tools such as Jet Reports or Power BI. * o Understanding of NAV integration with third-party applications. * Problem-Solving: Strong troubleshooting skills with the ability to diagnose and resolve system-related issues quickly. * Communication: Excellent verbal and written communication skills to interact with both technical and non-technical users. * Organizational Skills: Ability to manage multiple support requests simultaneously, prioritize tasks, and meet deadlines. * Collaboration: Team player with the ability to collaborate effectively with IT, development teams, and other departments. * Ability to be on call after-hours and weekends for support for system maintenance and issue resolution. * Available for on-call support during afterhours and weekends to assist with system maintenance and issue resolution. Preferred Qualifications: * Experience in the rental or furniture industry (or a similar field). * Experience with NAV system upgrades or transitioning to newer ERP systems. * Experience in providing training to end-users and creating user manuals or help guides. What We Offer: * Competitive salary and benefits package. * Opportunity to work with a dedicated IT team and support critical business operations. * Continuous learning and professional development opportunities. Diversity ensures the success of our careers, and our lives. AMERICAN FURNITURE RENTAL, INC. is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Description General Responsible for conducting the Company's in-field Applications Support activities for automated immunohistochemistry (IHC) instrumentation and reagents. Extensive on-site reagent evaluation and optimization. Participation in the installation process, applications troubleshooting, pre-and post- installation customer training and routine follow-up for Sakura customers and sales teams. Participates in all quality assurance procedures as required. Essential Job Functions Technical Support Activities As part of an installation team participate in the Installation and evaluations of immunohistochemistry (IHC) Instrumentation that are evaluated and/or sold in hospitals and commercial or research facilities Conduct comprehensive onsite evaluations of antibodies and probes. Provides on-site operator training and support. Responsible for addressing application, instrument and training issues in the field that can be complex in nature. Instruct customers in Advanced Operator Training. Performs all follow-up training and technical support for new and existing customers. Build a comprehensive understanding of new product offerings and their applications in a diagnostics immunohistopathology environment Participates in industry forums and product sales demonstrations. Quickly responds to customer inquiries and requests regarding products, questions and technical and applications problems. Conducts research to obtain support information if necessary. Proposes alternative solutions to customers for a variety of issues. Responsible for guiding complaint resolution to ensure that proper and satisfactory responses and results are provided to customers. Maintains a high level of customer satisfaction. Conducts all duties with the highest level of professionalism. Completes special projects as assigned. Information Management & Reporting Activities On a regular basis, communicates with both internal and external Company personnel and affiliated personnel providing important information regarding company products. Creates documentation system on spreadsheet and database software to improve department productivity and overall efficiency. Manages multiple priorities. Information Management & Reporting Activities (continued) Reviews and edits operator manual for all models of laboratory equipment sold by the Company. Attends and participates in group meetings, task force groups, etc., as needed. Plans, coordinates and prepares reports, surveys, research information and any special requests made by senior management. Other Activities Provides specialized product training related to Immunohistopathology and continual information/guidance to other staff members. Participates in Sales (new hire) training of Sakura's Immunohistoproducts. Prepares hand-out material and formal product presentations along with practical exercises. Assists in the control of processes and/or procedures to assure the highest possible levels of quality. May provide various reports and information concerning market information, product liability issues, etc., as requested. Seeks constant improvement in work processes and techniques to increase department productivity. Maintains good communications both inside and outside of the Company. Essential Job Requirements Education Bachelor's degree preferred. Associates degree (A.A.) or equivalent in medical technology or related field; or equivalent combination of education and experience. HT or HTL (ASCP) certification required. QIHC (ASCP) certification highly desired. Experience & Minimum Qualifications Five or more years of immunohistochemistry and histology laboratory experience or equivalent in a clinical, industrial or research environment. Knowledge and understanding of specialized histology such as immunohistochemistry and the company's products and/or services. Demonstrates advanced knowledge and proficiency on one or more products. Strong customer satisfaction skills. Ability to write daily reports, business correspondence and sales reports according to specified timelines. Ability to effectively present information and respond to questions from groups of managers, customers, etc. Ability to get along well with diverse personalities. Must be tactful, mature and flexible. Fluency with a variety of word processing and spreadsheet software packages used on personal computers. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Excellent written and verbal communication skills. Ability to present ideas in a clear and concise manner. Must possess computer proficiency. Physical Requirements & Working Environment This position requires the employee to frequently sit. In addition, the employee is occasionally required to stand, walk, use hands and fingers and reach with hands and arms. Ability to read and analyze hard written copy and information on a computer screen. Ability to successfully respond to multiple work pressures. May be required to travel for business related activities to other locations both within and outside of the local region 75% of the time. Physical Requirements & Working Environment (continued) Ability to communicate verbally and in writing to individuals and groups. Ability to communicate verbally in person and using a phone. Ability to listen, understand, interpret and solve problems. "Sakura Finetek USA, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.” The above description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company's discretion.

Carel is a growing, multinational organization specializing in controls for HVAC, HVAC/R and humidification systems. Reporting to the Marketing Manager and working in collaboration with Field Services, the Application Specialist's primary function is to lead technical efforts and partnership development activities for the North American Refrigeration market. Provides technical support through application expertise in the USA, Canada, and Mexico primarily, with secondary coordination responsibilities in Central and South America. Promotes CAREL as a thought leader in the field of energy-efficient control solutions for commercial and light industrial refrigeration systems. Identifies needs of the customers and North American regulations requirements, providing input to the corporate and local Marketing and Solutions teams to drive the product development roadmap. ESSENTIAL DUTIES AND RESPONSIBILITIES Partner with OEMs, engineering consultants, integrators, and other key customers/stakeholders, including project managers, engineers, field technicians, software developers, and other technical specialists as well as end-users to drive adoption of CAREL solutions. Review blueprints, plans, and other customer documents to assist in the preparation of quotations and submittals as required. Produce competitive analysis materials comparing products with key competitors. Understand the competitive industry landscape, while keeping CAREL teams informed of trends and changes. Participate in overall product strategy, development, and manufacturing coordination for new and emerging products. Collaborate with CAREL internal teams to organize technical product trainings to key customers such as OEMs, contractors, end-users, and others. Present product trainings, seminars, technical meetings, etc. Provide a trouble-free end-user experience with solutions containing CAREL products. Travel (up to 25%) to customer facilities to learn customer applications and assist with implementation of CAREL controls and provide support to customer's technical staff. Provide key participation in trade shows and other high-profile marketing events. Represent CAREL and CAREL's products and services to the industry. Other duties may be assigned as needed by the Marketing Manager QUALIFICATIONS To perform this job successfully, an individual must be able to perform each ESSENTIAL DUTY satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION - Engineering/Technology Degree with HVAC/R background/experience or equivalent. LANGUAGE SKILLS - Good verbal, written, and presentation communication skills for sharing technical information. Bilingual abilities are a plus. REASONING SKILLS - Technical and industry knowledge and reasoning. Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. EXPERIENCE - Experience with high-efficiency control solutions for commercial refrigeration applications and proven field service experience are preferred. COMPETENCIES - Practical skills and knowledge of electronics, electrical circuits, and mechanical systems as applicable to the HVAC/R industry. PowerPoint, Excel, Word. Demonstrated self-motivation resulting in a high degree of performance without constant supervision. PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20 - 40% average overnight travel and some evening and occasional weekend time necessary. WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environments include, but are not limited to, CAREL regional, national or international offices, car, airline flights, OEM offices, labs and manufacturing facilities, retail or bottler environments, customers' global headquarters, construction sites, and home office. #LI-TH1

Carel is a growing, multinational organization specializing in controls for HVAC, HVAC/R and humidification systems. Reporting to the Marketing Manager and working in collaboration with Field Services, the Application Specialist's primary function is to lead technical efforts and partnership development activities for the North American Refrigeration market. Provides technical support through application expertise in the USA, Canada, and Mexico primarily, with secondary coordination responsibilities in Central and South America. Promotes CAREL as a thought leader in the field of energy-efficient control solutions for commercial and light industrial refrigeration systems. Identifies needs of the customers and North American regulations requirements, providing input to the corporate and local Marketing and Solutions teams to drive the product development roadmap. ESSENTIAL DUTIES AND RESPONSIBILITIES Partner with OEMs, engineering consultants, integrators, and other key customers/stakeholders, including project managers, engineers, field technicians, software developers, and other technical specialists as well as end-users to drive adoption of CAREL solutions. Review blueprints, plans, and other customer documents to assist in the preparation of quotations and submittals as required. Produce competitive analysis materials comparing products with key competitors. Understand the competitive industry landscape, while keeping CAREL teams informed of trends and changes. Participate in overall product strategy, development, and manufacturing coordination for new and emerging products. Collaborate with CAREL internal teams to organize technical product trainings to key customers such as OEMs, contractors, end-users, and others. Present product trainings, seminars, technical meetings, etc. Provide a trouble-free end-user experience with solutions containing CAREL products. Travel (up to 25%) to customer facilities to learn customer applications and assist with implementation of CAREL controls and provide support to customer's technical staff. Provide key participation in trade shows and other high-profile marketing events. Represent CAREL and CAREL's products and services to the industry. Other duties may be assigned as needed by the Marketing Manager QUALIFICATIONS To perform this job successfully, an individual must be able to perform each ESSENTIAL DUTY satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION - Engineering/Technology Degree with HVAC/R background/experience or equivalent. LANGUAGE SKILLS - Good verbal, written, and presentation communication skills for sharing technical information. Bilingual abilities are a plus. REASONING SKILLS - Technical and industry knowledge and reasoning. Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. EXPERIENCE - Experience with high-efficiency control solutions for commercial refrigeration applications and proven field service experience are preferred. COMPETENCIES - Practical skills and knowledge of electronics, electrical circuits, and mechanical systems as applicable to the HVAC/R industry. PowerPoint, Excel, Word. Demonstrated self-motivation resulting in a high degree of performance without constant supervision. PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20 - 40% average overnight travel and some evening and occasional weekend time necessary. WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environments include, but are not limited to, CAREL regional, national or international offices, car, airline flights, OEM offices, labs and manufacturing facilities, retail or bottler environments, customers' global headquarters, construction sites, and home office. #LI-TH1

**Now hiring! Senior Specialist Digitalization - Application Support** **Acampo, California (Hybrid)** We are looking for a Senior Specialist Digitalization - Application Support to join our Agricultural Solutions team supporting our Vegetable Seeds business in Acampo, California. **Come create chemistry with us!** BASF's Agricultural Solutions division connects innovation, customers, partners and agricultural experts and integrates sustainability criteria into all business decisions. We help farmers deliver the best possible outcomes, working to achieve the balance between economic, environmental and social value creation for sustainable and efficient agriculture. This role provides functional support for applications and tools used by breeding, product development, and R&D teams to enhance efficiency and innovation. Key responsibilities include user enablement through training and guidance, troubleshooting software and hardware issues, and offering expert consultation to optimize workflows. The position also involves creating and maintaining clear documentation to ensure consistent and effective tool usage. By serving as a trusted advisor, this role helps teams leverage technology to accelerate the development of new varieties and improve research processes. **As a Senior Specialist Digitalization - Application Support, you create chemistry by...** + Providing technical support to an international user base for R&D applications and workflows, diagnosing and resolving issues + Communicating with customers via Teams, email, and issue trackers to clarify problems and give clear guidance + Collaborating with development teams to escalate complex issues, share user feedback, and support software fixes + Documenting software issues, resolutions, and user guides to streamline future support and knowledge sharing + Identifying digital bottlenecks and optimization opportunities within breeding and technology teams + Delivering training and onboarding sessions to ensure users understand software features and work efficiently **If you...** - Hold a BSc in Information Technology, Software Engineering, Computer Science, Biosciences (digital focus), or a related field (MSc preferred) - Have a minimum of 5 years' experience supporting digital tools and workflows for biosciences (experience in plant breeding support preferred) - Use issue tracking and documentation tools effectively (e.g., Jira & Confluence, Azure DevOps) for agile software support - Understand database systems in a bioscience context and how applications access data (no advanced SQL required) - Are familiar with data visualization tools and data availability concepts (e.g., Spotfire, Power BI, data/semantic models) - Have basic knowledge of operating systems, networking, desktop virtualization, cloud services, or HPC environments - Diagnose technical issues quickly using analytical skills to identify root causes and implement solutions - Communicate clearly in English (fluent); Spanish fluency is a strong plus for user support - Demonstrate a strong customer service mindset, patience, and empathy when assisting users - Prioritize and manage multiple support requests efficiently to ensure timely responses and resolutions - Collaborate well with cross functional teams, including developers and QA, to drive issue resolution - Analyze support data and trends to recommend improvements for software performance and user experience - Show eagerness to learn new technologies and adapt to evolving software environments and user needs - Are able to travel up to 10%, domestically and internationally **Create your own chemistry with you@BASF** At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It's what we call **you@BASF** . We are committed to providing benefits, programs, and opportunities that support our employees' overall well-being, personal growth, and a safe, collaborative, and inclusive work environment. Just some of the many benefits we offer include: + Flexible work arrangements whenever possible + Highly competitive retirement savings plan with company match and investment options + Well-being programs that include comprehensive mental health support for you and your household family members + Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more) + Back-up child and elder care with discount programs for families of all ages and stages + Mentoring and career development opportunities that allow you to share, learn, and thrive + Matching gifts program that allows you to deepen the impact of your contributions to qualified charities. + Employee crisis support for when the unexpected happens + Access to our BASF wine cellar, employee discounts, and much more! **About us** As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years! At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career. Belong to Something Bigger. #belongat BASF **Privacy statement** BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact ***************************** to report fraud. **Pay transparency** BASF is committed to pay transparency practices. The competitive Pay Range for this role is $96,800 - $133,100. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law. **Equal employment opportunities** We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law. Applicants must be currently authorized to work in the United States on a full-time basis.

The Production Support Technician (PST) provides assistance to the production team by performing various production tasks as well as maintaining the cleanliness and upkeep of the facility. This function is critical to increasing production uptime and reducing downtime by assisting with live jobs in various work centers, maintaining supplies and consumables, and ensuring a sanitary and organized work environment in the plant. Essential Functions: * Assisting with jobs at press: * Loading stock on the press unwinds. This includes the press, butt splicer, and laminate tower. * Install/Remove pre mounted plates in press. * Install/Remove dies and other tooling in press. * Assist in maintaining supply levels: * Notify warehouse when stock is needed at press and when materials need to be returned to warehouse. * Notify ink technician when inks are needed at press and to be returned to ink department. * Maintain all consumable supplies at press. * Assist in maintaining the cleanliness of the facility by: * Cleaning, reassembling, and returning ink pans, aniloxes, doctor blade chambers, etc. to the presses. * Returning stock and tools to designate return areas. * Empty all trash receptacles. * Cleaning of the shop floor, printing presses, rewind machines, and any other components inside or outside Phenix as needed. Skills and Experience Required: * Assist in select finishing related tasks as need: assisting in off line finishing process (i.e. shrink wrapping, kitting and fan folding), boxing finished product from finishers into a box. * Individual must be able to work independently with minimal guidance required. This implies good time management, planning/organization, and decision-making skills. * Individual must be able to complete any reasonable request of management necessary to effectively operate the department/company. * Individual must be able to interact effectively with supervisors and peers. * Individual must be able to perform general physical activities: * Handling and moving objects * Apply cleaning solvents * Clean or wax floors * Clean rooms or work areas * Use portable hand spray equipment * Participation and support of 5S initiatives and activities. * High school diploma / GED / or equivalent. * Individual should possess basic math and computer skills. * English language required. Physical and Other Requirements: This job is performed indoors in a temperature and humidity controlled environment. Job tasks are performed in close proximity to other people and include exposure to strobe lights, sounds and noise levels that could be distracting. The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend or crouch. The employee must frequently stand, walk, talk, and occasionally lift, push, pull and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Specific hearing abilities required by this job include ability to hear alarms and other sensors in a factory environment. Requires use of hands to handle, control or feel objects and operate tools and controls. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties.

Job Description JOB FUNCTION: The purpose of this position is to support the production line to ensure workflow continues and avoids any line down time. ESSENTIAL FUNCTIONS: 1. Transporting part to and from production line. 2. Stack & unstack materials. 3. Loading/unloading trucks. 4. General housekeeping of work area. 5. Performs other duties as directed. ADDITIONAL RESPONSIBILITIES: 1. Responding to radio calls. 2. Managing inventory levels of fixtures. 3. Working as a team player to ensure customer satisfaction 4. Follow OSHA guidelines and MPW safety standards 5. Ability to follow directions as provided by supervisor. 6. Reports any and all issues to the supervisor immediately 7. Demonstrates a considerate, friendly, and constructive attitude toward fellow employees and the customer (HONDA). QUALIFICATIONS: 1. High School Diploma or equivalent, preferred. 2. Some High School education acceptable. 3. Able to work safely and efficiently. 4. Forklift, Receiving, and Computer knowledge a plus but not required. 5. Understanding of mechanical concepts and applications. 6. Experience working in a manufacturing environment preferred. 7. Professional oral and written interpersonal communications. PHYSICAL REQUIREMENTS: 1. Ability to move up to 50 Lbs., with or without accommodation. 2. Ability to maintain a consistent workload that involves physical manual labor. 3. Ability to maintain alertness and fitness for duty. 4. Ability to position oneself for work conducted in and around confined spaces. 5. Ability to wear respirators in environments that may expose you to chemicals, fumes, etc. 6. Ability to maintain workloads that may include travel to a variety of states for days or weeks, and daily timeframes that could exceed the typical 8-hour shift. 7. Ability to stand for prolonged periods. 8. Ability to climb stairs.

The Production Document Support Specialist will support the production department in authoring, editing, reviewing and maintaining production documents to verify accuracy before on-time final presentation. The specialist will ensure good documentation practice (GDP) implementation and build efficient collaboration between production department and other supporting departments such as operations, logistics, QC, and QA. What you will do * Perform and coordinate BPR (batch record) technical reviews. Ensure that written procedures (SOP, BPR) and cGMP guidelines are followed. Exercise independent judgment regarding cGMP document entry evaluation. * Coordinate real time batch record review/corrections across multiple functions, i.e., Production, QA * Attend and scribe daily huddles; coordinate collaboration between Production department and other departments such as Operations, Logistics, QC, and QA; perform other tasks supporting Production as assigned * Perform controlled print tasks for time-sensitive production operations * Comply with SOP's, BPR's and cGMP in all aspects of the work performed. * Participate in internal audits, support GMP readiness activities, audits and inspections * Implement improvements in quality systems and SOPs. Manage operational excellence tasks. * Process assigned tasks and reviews within tight timelines Qualifications * Bachelor's degree in science, engineering, or related discipline or * Associate degree in science, engineering, or related discipline with 2+ years' experience in cGMP setting * Experience managing documents in a cGMP environment, particularly in API manufacturing (preferred) * Knowledge of cGMP and FDA regulations (preferred) * Experience with Master Control, SAP, Excel, Word, PowerPoint (preferred) * Industry experience with peptide manufacturing (preferred) * Working experience with mandatory safety, health and compliance regulations as specified by federal, state, and local agencies (preferred) * Ability to adhere to manufacturing schedules and timelines for document support * Capable of working methodically and efficiently, while adhering to rules and regulations * Reviewing, entering or recording information in written or electronic form * Strong understanding of cGMPs, and able to comply with SOPs, BPRs and cGMP in all aspects of the work performed. * Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of compositions, and grammar. Well versed in Good Documentation Practices. * Detail oriented with the ability to independently troubleshoot and resolve problems * Communicate effectively, and possess ability to function well in a team environment * Possess a GMP mindset with a high degree of self-discipline in tasks * Ability to perform under pressure and adhere to guidelines and timelines * Excellent communication and interpersonal skills. Ability to collaborate in a proactive and solution-focused manner, including keeping management aware of potential issues. * Ability to work in ISO7 and ISO8 controlled environments Base Hourly Range: * Specialist I: $25.97 - $35.72 * Specialist II: $37.00 - $50.87 Placement of new hires in these wage ranges is based on several factors including education, skill sets, experience, and training. Total Rewards We offer all Team Members a total rewards package including competitive pay, annual performance bonus, a generous benefit package with comprehensive Medical/Dental/Vision coverage, 401(k) plan with employer contribution, and paid vacation, personal and sick days. Corporate Social Responsibility Bachem takes responsibility for future generations by a careful handling of resources and avoiding environmental risks. We continually improve our ecological performance and develop and implement new approaches for enhancing employees' environmental awareness. EcoVadis has awarded Bachem Gold Medal status in their assessment of Bachem. Bachem Americas is an Equal Opportunity Employer As an equal opportunity employer, we celebrate the diversity of our team and are committed to building an inclusive workplace where individuals are hired and advanced based on merit, skills, and qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other legally protected status. Please note: unsolicited resumes from recruitment agencies will not be considered. Share this job posting by email

Business Applications Specialist Location: Norcross Working hours: 40 DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications. Job Summary As Part of our Global IT team, the Business Applications Specialist is a key role in ensuring the seamless implementation, smooth operation, and efficient use of our business applications (SAP ERP) in our operations (production/warehouse) in collaboration with the global IT organization at our parent company DEUTZ AG. This position will be responsible for analyzing and translating local business requirements into finalized IT concepts and aligning local IT projects with high business impact with the Global IT team including project, testing, and 1st level support. This role bridges the gap between the business needs of the users and the technical aspects of the applications. Essential Duties and Responsibilities The Business Applications Specialist will be responsible for, but not limited to, the following duties within the global IT governance framework: Requirements Analysis Analyze business requirements and translate them into functional and technical specifications. Work with business stakeholders to identify and implement solutions to address application usage issues. Develop and maintain documentation for business application configurations and procedures. Analyze application usage data to identify trends and opportunities for improvement. IT Project & Training Support Support the IT project lifecycle from demand management, project meetings, data migration activities, testing, change management, go-live, and hyper-care. Participate in and support initial training sessions and update training documents in collaboration with the local training department. Maintenance and Support Provide ongoing support to end users, including answering questions, resolving issues, and providing guidance on a technical level. Troubleshoot and resolve technical application issues reported by end users. Organize and perform regular application maintenance tasks with vendors and the Global IT, such as updates and security patches. Monitor application performance and identify areas for improvement. Participate in application upgrades and migrations. Develop and deliver technical documentation for new and existing business applications and features. Other Duties Stay up to date on the latest operations business application trends and technologies. Identify opportunities to leverage technology to improve business processes. Participate in cross-functional teams to ensure alignment between business needs and IT capabilities. Other Qualifications Excellent communication, presentation, and interpersonal skills Ability to work independently and manage multiple projects simultaneously. Supervisory Responsibility Individual Contributor Travel Requirements Anticipated domestic and international travel is approximately 25% depending on business needs. Minimum Requirements Bachelor's degree IT, Eng, BA or related field 5 years of experience in supporting major business applications (SAP) 3 years of experience in analyzing business operations and translating into IT solutions/concepts 3 years of experience in configuration or support of at least one the following SAP modules: MM/WM/PP Preferred Requirements Experience with SAP s/4AHANA is a plus Experience with ABAP debugging/programming is a plus Project management certifications Certifications in major business applications (SAP) Experience in SAP/IT consulting Hands-on experience working in operation areas (production/warehouse) Physical Requirements: Our Business Applications Specialist works in the office area, the noise level in the work environment is usually quiet to moderate. Visits in manufacturing assembly and warehouse environment necessary. Subject to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures. No A/C. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any related duties, as assigned by their supervisor. EEO Statement DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion.

Job Description The Engineering Support Specialist I is responsible for support Enterprise-wide to assist in key facets of user's daily operations including but not limited to KBS system. Duties & Responsibilities: Knowledgeable in the business systems used by the company Maintenance and continuous improvement of KBS Item, including validation of created items and reactivation of discontinued/archive items Respond to critical ticket request for new KBS items needed for quick customer sales or service. Item Master Database scrub and revamp for cleaner, more informative information Maintenance of Enterprise packages Creation of Documentation, Drawing, and Installation Instructions within Document Library and Business System Provide technical support through ticket system and dedicated Webex spaces Collaborate with support team to evaluate system improvements. Use best practices for scalability, support, ease of maintenance, and system performance Work with internal and external stakeholders to establish project scope, system goals, and requirements Perform system audits to ensure best practices are being used and if additional training is needed Serve as backup support to other Engineering positions as needed Travel not required but permitted for support functions Collaborate with suppliers to acquire CAD and compliance information. Position Requirements: Engineering, Business, Computer Science, or other technical discipline or equivalent experience required 1-3 years experience in a technical support or customer service role required. Product knowledge as well as knowledge of auxiliary equipment used in the commercial vehicle marketplace recommended. Proficient using Microsoft Office Products including Word and Excel. Must have strong communication skills. Experience with SolidWorks is preferred Physical/Mental Requirements Needed to Perform the Essential Functions of the Position: Must be able to perform normal office duties. May need to travel periodically by car, airplane, etc. The ability to communicate verbally and in written form.

Job Description We're looking for a Production Support Developer to support and improve our electronic monitoring platform used by law enforcement and community supervision agencies. This isn't basic IT support. You'll handle real-world issues involving GPS ankle monitors, cloud-based tracking tools, and the systems that support community supervision agencies. You'll need solid technical skills in SQL Server, Microsoft .NET, and Azure Cloud, plus the ability to analyze issues, communicate clearly with users, and translate feedback into actionable improvements. This role is equal parts technical problem-solving and customer interaction. Your work will directly impact public safety outcomes by ensuring the reliability of tools used by law enforcement and courts every day. Duties/Responsibilities: Investigate and resolve production issues tied to offender monitoring systems. Use SQL, .NET, and Azure tools to analyze behavior, identify bugs, and propose fixes. Work closely with monitoring center staff, agency users, and internal teams to clarify system behavior. Clearly explain technical functionality and processes to non-technical users. Act as a technical point of contact for internal users and external agency partners during issue investigation. Collect and document customer feedback related to system issues and enhancement requests. Help validate system updates and ensure they meet operational requirements. Document and maintain logs of known issues, workarounds, and resolutions. Stay informed on platform updates, new features, and relevant compliance standards. Skills/Abilities: Experience in software support, application development, or technical operations. Strong knowledge of SQL Server (queries, debugging, stored procedures). Experience with Microsoft .NET applications. Familiarity with Azure Cloud services and tools. Clear, concise communication skills-written and verbal. Strong analytical thinking and attention to detail. Comfortable interacting with law enforcement or government customers. Experience in public safety or criminal justice technology is a plus. Education and Experience: Bachelor's degree in computer science, Engineering, or a related field (or equivalent professional experience). 2+ years of experience in software support, application development, or technical operations Physical Requirements (With or without reasonable accommodation): Sitting: Over 70% Standing: 41-70 % Fine Motor Movements: Over 70% *** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Putzmeister is a world-class leader in concrete pump manufacturing and support, known for innovation, reliability, and excellence. When you join our team, you're not just taking a job you're becoming part of a global legacy that builds the future, one pour at a time. Summary: Acts as the liaison between customers, dealers, CSG personnel, and the relevant staff at Putzmeister America, Inc. (PMA) and other Putzmeister locations to enhance customer satisfaction, improve product performance, and increase market acceptance of our products. This role collaborates closely with Engineering, Manufacturing, and Purchasing to help resolve product issues and provide technical service information. Essential Duties and Responsibilities: · Responds to customer requests for technical support via verbal, written, and in-person communication. · Develops and issues detailed structural repair procedures for use when addressing structural issues. · Obtains component failure analysis from PM-Germany and/or key suppliers relative to warranty returns. · Assists in the development and execution of PMA boom inspection training and welding certification programs. § Provides a report of specific product problem information to the appropriate individuals in the PMA and PM-Germany Engineering and CSG departments. § Visits dealers and customers to gather information that can be used to identify the root cause of product failures and apply that knowledge to help develop problem resolutions. § Develops Service Information Bulletins notifying dealers and customers of upcoming product updates and improvements. § Issues Service Information Letters based on technical information developed at PMA and information received from PM- Germany. § Keeps well-informed on new engineering developments that are of interest to the Customer Support Group, dealers, and customers. § Provides Field Service and Technical Support representatives with technical information on product issues that are under investigation. § Ensures that the work area is orderly, clean, and safe on a daily basis. § Maintains Putzmeister Americas high standards of quality. § Expect to travel domestically less than 30% of the time. § Specific safety training is required for new and current employees. § Performs additional duties as assigned or directed. Qualifications: · Strong problem-solving skills adaptable to a manufacturing environment. · Self-motivated individual able to work effectively both independently and in team settings. · Ability to read and interpret documents such as engineering drawings, safety rules, operating and maintenance instructions, and procedure manuals. · Able to write clear and meaningful routine reports and correspondence. · Can effectively present information and respond to questions from groups of managers, clients, customers, and the general public. · Ability to work with mathematical concepts such as probability, statistical inference, and the fundamentals of plane and solid geometry, trigonometry, fractions, percentages, ratios, and proportions in practical situations. · Ability to define problems, collect data, establish facts, and draw valid conclusions. · Ability to interpret a wide variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. · Knowledge of SAP and CAD is a plus. · Proficient in Microsoft suite Education/Certification/Training: · Bachelor of Science Degree in a related discipline (Electrical, Mechanical, Hydraulic, or Welding) is preferred, or an Associate's Degree in a related discipline or equivalent relevant experience. Work Environment/Physical Demands: While performing the duties of this job, the employee works in a typical office environment, occasionally exposed to noise, dust, and chemicals. Safety glasses and goggles must be worn at all times in designated areas of the shop and yard. While performing this job, the employee is occasionally required to stand, walk, stoop, bend, and use various equipment or tools, as well as use their hands to finger, handle, or touch objects. Must be able to lift up to 50 pounds occasionally. The above information provides the general details necessary to describe the primary responsibilities of the identified job. It should not be seen as a comprehensive list of all possible work requirements that may be inherent to the job. Benefits Comprehensive benefits (medical, vision, and dental insurance) Company paid Hospital Indemnity/Accident Insurance HSA incentives for company contributions FSA Plans Company-paid Life Insurance Company paid Short-term/Long-term Disability Paternity Leave 401K plan with company match Profit sharing Company events Education Reimbursement Boot Reimbursement Uniform Program Employee discount program PIdcb696705a62-31181-39283722