Sales Associate And Customer Service jobs at Applied Industrial Technologies - 9910 jobs
Customer Sales and Service Representative
Applied Industrial Technologies, Inc. 4.6
Sales associate and customer service job at Applied Industrial Technologies
Are you proactive in asking questions and recommending solutions as well as additional related products?
Do you enjoy the challenge of discovering just the right part or solution for a customer's need?
Are you knowledgeable in fluid power components?
We have an immediate opening for a CustomerService Representative. We are the world's largest fluid power distributor, supplying hydraulic and pneumatic components and value-added services.
More about this role:
As a member of the Applied Fluid Power Network, you will partner with our external customers and internal customers (parent company account managers) to find products and services, solve customer needs, and build ongoing positive business relationships in an industrial environment. This branch is a small operation consisting of two to three employees, which requires all associates to be able to perform all functions required in the branch.
* Respond to customer inquiries, create price quotes, process orders, expedite parts, and process returns. Professionally handle requests from customers to ensure that issues are resolved promptly and thoroughly. Requests are received via phone, email, fax, and as communicated by salesassociates.
* Sourcing parts from core vendors and alternative vendors when needed. Recommend and source the most profitable products, utilizing internal inventory first, supplier inventory as an alternate option, to meet or improve upon the customer required dates.
* Continuously identifying process & product improvements that positively impact the Customer's experience.
* Assist in generating sales and growing revenue for the branch. Proactively review open customer orders and pending quotes to ensure on-time responses, shipments, and conversion of quotes to orders. Promote the best long-term solutions to our customers.
* Communicate disruptions in service levels, approval requests, corrective actions needed, customer feedback, and preventative actions to management.
* Support pricing and margin improvement efforts by communicating opportunities with management.
* Adopt and utilize business processes that will improve work efficiency.
* Gain and utilize product knowledge and expertise to assist customers with product selections and coordinate supplier engineering support to drive the sales process.
* Responsible for personal investment in gaining proficiency in our systems, product training, adoption of company initiatives, sales tools, and overall continuous career development.
Warehouse/Shipping Related Functions:
* Perform duties required in receiving and verify incoming parts, materials, and supplies; maintain stock areas; prepare sales orders for shipment; stock products appropriately and maintain branch supplies. Pull correct parts from inventory and prepare them (package) for shipment and delivery, while maintaining quantitative accuracy.
* Work from daily schedule, work orders, verbal and written instructions, using pallet jack and mobile lift equipment (forklift) to safely transport and load/unload parts and materials. Exercise proper care and use of equipment and materials. Occasional use of simple hand and power tools, weighing scales, postage meters.
* Work from purchase orders, bills of lading, packing slips, sales orders, service center requests, written and verbal instructions. Receive and examine condition of deliveries; indicate acceptance or note discrepancies on bill of lading. Check and match packing slip with purchase order; count and verify; record and route copies as prescribed.
* Maintain accurate inventory levels through cycle counting as required.
* Perform all duties required of the branch, functioning as both inside sales/customerservice and all warehouse duties.
* Maintain all work areas in a neat and orderly condition. Detect and report all faulty equipment, defective materials, improper operation or unusual condition to a supervisor. Observe all prescribed safety rules and regulations.
* Occasionally assist with the loading, unloading and securing of loads when preparing materials for shipment.
POSITION REQUIREMENTS:
* 1+ year customerservice or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred.
* Attention to detail, sense of urgency, and strong inter-personal skills.
* Strong mechanical aptitude is required.
* Good written and verbal communication skills.
* A working knowledge of warehouse systems and processes.
* General knowledge or training in shipping, counting and checking of product.
* Experience using PCs to perform job functions and the ability to learn new software applications.
* High School diploma or GED.
* Basic math calculations and the ability to read, write and understand work instructions.
* The ability to stand for extended periods of time, walk, bend and lift up to 25 lbs. regularly, and up to 45 lbs. occasionally.
* Valid driver's license & clean driving record (MVR)
#LI-ONSITE
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$43k-50k yearly est. 1d ago
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Customer Sales & Serv Rep
Applied Industrial Technologies, Inc. 4.6
Sales associate and customer service job at Applied Industrial Technologies
Want to use your customerservice skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunit Sales, CustomerService, Industrial, Retail, Customer, Distribution
$36k-42k yearly est. 1d ago
Customer Service Representative
Acme Brick Tile & Stone 4.2
Columbus, OH jobs
We are currently seeking a best in class CustomerService Representative with excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and se CustomerService Representative, CustomerService, Representative, Retail, Manufacturing, Sales
$28k-34k yearly est. 1d ago
Customer Service Representative
Acme Brick Company 4.2
Columbus, OH jobs
Agregado al sistema: 09/10/25 10:47 "Join the Acme Brick Family" CUSTOMERSERVICE REPRESENTATIVE FLSA Status: Non-exempt Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor.
Summary
We are currently seeking a "best in class" CustomerService Representativewith excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and service issues as they arise and enter customer orders into the sales system. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customerservice. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love.
Essential Duties and Responsibilities (other duties may be assigned). This is a safety sensitive position*
Communicate with custo mers by phone, email or in person on various concerns.
Work with vendors and manufacturers on various concerns.
Work with Acme production coordinators on product inquiries.
Place purchase orders for tile, wood, stone and other masonry products with various manufacturers and vendors.
Serves as a back up to other CSRs.
Receive tile, wood, stone and other masonry materials into inventory through the operating system.
As needed, assist warehouse and other associates with sample orders and verifying material from vendors.
Order entry of sales orders and sales transfers.
Skills and Experience Required for Success
2+ years of related experience
Must have excellent verbal and written communication skills
Must be proficient in Microsoft Office and Excel (JDE experience preferred)
Competencies Required for Success
Integrity
Initiative
Teamwork
CustomerService Orientation
Relationship Building
Quality Focused
Education
High school diploma or equivalent required; some college is preferred.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
*Application may vary based on relevant state laws
Todos los solicitantes serán evaluados a través del program de Verificación Electrónica (E-Verify en Inglés) y también deben de completar una prueba de detección de medicamentos y/ó sustancias controladas previa al empleo antes de ser contratados. Además, es política de la compañía administrar una prueba aleatoria trimestral de detección de medicamentos y/ó sustancias controladas en toda la compañía. La Compañía Acme Brick se compromete a brindar igualdad de oportunidades de empleo de acuerdo con las leyes federales, estatales y locales.
$28k-34k yearly est. 1d ago
Customs Specialist
AA Metals 3.9
Orlando, FL jobs
AA Metals, Inc. is one of the largest and fastest growing distributors of quality aluminum and stainless products with four operational centers globally. We source from mills around the world and stock metals in our strategically located warehouses in North America. We have twice been recognized by Inc. Magazine as one of the fastest growing U.S. companies. With a strong focus on excellence, innovation, and customer satisfaction, we are dedicated to sourcing and delivering metal solutions that meet the diverse needs of our clients.
Customs Specialist Job Summary:
The ideal candidate will play a pivotal role in the customs clearance of our imports worldwide, ensuring a seamless and efficient supply chain.
Customs Specialist Job Duties/Responsibilities:
Ensure compliance with all customs regulations, laws, and procedures related to the import and export of metals.
Stay updated on changes in customs regulations and communicate updates to relevant stakeholders.
Prepare and review shipping documents, including customs declarations, invoices, and other required paperwork.
Maintain accurate and organized records of all import and export transactions.
Classify products according to harmonized tariff schedules and determine appropriate duty rates.
Provide guidance on tariff classifications for new products and changes in regulations.
Collaborate with internal teams, freight forwarders, and customs brokers to ensure smooth customs clearance.
Communicate effectively with customs authorities and resolve any issues or discrepancies in a timely manner.
Identify and mitigate potential risks related to customs compliance and trade regulations.
Implement and maintain effective internal controls to ensure compliance.
Customs Specialist Qualifications:
Bachelor's degree in International Business, Supply Chain Management, or a related field.
Excellent communication and interpersonal skills.
Detail-oriented with strong analytical and problem-solving abilities.
Excellent interpersonal abilities, including the ability to model professional interactions.
Proficient in Microsoft Office Suite and other relevant software.
Strong problem-solving skills and attention to detail.
Ability to work independently, prioritizing deadlines.
Exceptional organizational skills with a keen attention to detail.
Dedication to professionalism and maintaining positive relationships.
Ability to adapt to changing priorities and handle a fast-paced environment with poise.
Note: This job description is intended to provide a general overview of the position and should not be interpreted as a comprehensive list of all responsibilities, duties, and skills required. Additional tasks may be assigned based on business needs.
$29k-48k yearly est. 6d ago
Customer Service Associate
Ace Mart 3.9
Tulsa, OK jobs
Job Title: CustomerServiceAssociate - Help Power the Foodservice Industry
Reports to: Assistant Store Manager / Store Sales Manager
Classification: Hourly / Non-Exempt
Are you a relationship-builder who thrives in a fast-paced, customer-focused environment? At Ace Mart Restaurant Supply, our CustomerService & SalesAssociates are trusted partners to chefs, restaurateurs, and foodservice pros. Your positive attitude, attention to detail, and ability to guide customers toward the right products make a real impact on their success-and ours.
This is more than a retail job. It's a people-first, solution-oriented role at the front lines of the foodservice industry.
What We Offer:
Work-Life Balance: Enjoy Sundays off to rest and recharge.
Employee Discounts: Save on a wide range of professional kitchen equipment and supplies.
Learning & Growth: Gain product knowledge and industry insight through hands-on training and mentorship.
Paid Time Off: Take the time you need with vacation and sick leave.
Comprehensive Benefits: Medical, dental, vision, and life insurance after 60 days.
Financial Security: Participate in our matching 401k program and plan for the future.
What You Will Do:
Deliver a standout customer experience by greeting every customer with energy, positivity, and a service-first mindset-whether in person, by phone, or via email.
Build lasting customer relationships by engaging in genuine conversations, earning trust, and becoming a go-to resource for restaurant and foodservice professionals.
Guide purchasing decisions by listening carefully, identifying customer needs, and recommending the right equipment and supplies to support their success.
Drive in-store sales by confidently promoting featured items, offering cross-sell suggestions, and ensuring customers leave with solutions-not just products.
Follow up with intention by checking in with customers post-purchase and using follow-through to turn one-time buyers into repeat business.
Support seamless service by offering carry-out assistance, coordinating deliveries, and stepping in to solve problems with professionalism and urgency.
Maintain a clean and organized store that invites customers to browse, with well-stocked shelves, clear displays, and a polished presentation.
Collaborate with a high-energy team by sharing product knowledge, supporting teammates, and participating in ongoing training to grow your impact.
What You Will Need:
A People-First Mindset: Friendly, helpful, and customer-focused in every interaction.
Sales Savvy: Confident recommending and selling products that fit customer needs.
Strong Communication: Clear, professional communication in person, by phone, and through email.
Time Management: Able to multitask, prioritize, and stay organized during peak store hours.
Physical Stamina: Stand and walk for extended periods, lift up to 50 lbs. regularly, and use computers/registers comfortably.
Education & Experience: High school diploma or equivalent preferred. Prior retail, sales, or foodservice experience is a plus-but we'll train the right person.
Join us as a Food Enthusiast & CustomerService Specialist and become an essential part of our team dedicated to delivering an exceptional experience to our valued customers. Ace Mart Restaurant Supply is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Your culinary passion and customer-focused approach will help us continue to create a haven for food enthusiasts.
$20k-25k yearly est. 1d ago
Adobe Customer Journey Analytics Expert
Pacer Group 4.5
Saint Louis, MO jobs
Advanced data analysis & dashboarding (Tableau, Adobe Workspace)
Adobe Customer Journey Analytics Business Practitioner Certification
Experience creating custom projects in Adobe CJA
Healthcare analytics experience
Strong storytelling & visualization skills to influence design decisions
$40k-75k yearly est. 4d ago
Customer Service & Sales Support - Can Sheet/Industrial
Arconic Corporation 4.7
Alcoa, TN jobs
Arconic is currently in search of a CustomerSales and Service Support to join our Global Rolled Products (GRP) TN business unit. GRP is a dynamic global organization that offers the widest variety of aluminum plate and sheet in the world. GRP is mad CustomerService, Sales, Support, Industrial, Service, Operations, Retail
$22k-31k yearly est. 1d ago
Customer Service Level III
Acme Inc. 4.6
Denver, CO jobs
Who We Are: We are an award winning late stage SaaS start up that is revolutionizing the $165B recruitment market with a hiring platform based on cutting edge technologies and network integrations with Facebook, Linkedin and Twitter just to name a few. We power the hiring for rapidly growing startups to Fortune 500 companies like SpaceX, Twitter, Starbucks, Nest, Sound Cloud, and Square. We have a cross collaborative environment with a company culture unlike any other. We offer a competitive salary, medical/dental benefits, PTO, paid holidays, and pre-IPO stock. Join our team!
What Will You Do:
Provide email and phone support to customers to ensure their success
Work with customers to understand goals and business processes
Provide expert knowledge of our application to the customer
Participate in the design of automating features in Jobvite
Drive to continually improve our internal process for customer care
Identify, troubleshoot and resolve issues encountered by users, confirm and report bugs
Document issues using case format in our CRM system and defects in our bug tracking tool
Act as a liaison between our Product Management and Engineering teams
Collaborate with other employees by providing important customer feedback, process-improvement suggestions, new troubleshooting tips and other actions that involve improving our product
Develop technical solutions to be posted to both internal and external knowledge base
What Will You Bring:
A 4 year degree and/or 5+ years of demonstrated industry experience
Prior applicable experience in a technical support or professional services environment
Technical competence including general understanding of IT and enterprise software, specifically ASP ("on-demand", SaaS), networking, hardware, and implementations
Working knowledge of enterprise integrations including batch interfaces and Web Services
IT systems and networking experience with exposure to underlying security issues
Demonstrated analysis, problem solving and troubleshooting expertise
Solid understanding of Internet technologies, web servers and web proxy servers
Ability to multi-task and perform effectively under pressure
Comfortable interacting with all levels of management and roles within the client organization
Ability to effectively prioritize and escalate customer issues as required
Excellent communication and presentation skills to effectively explain a solution to a customer's problems
Detailed, organized and results oriented
Ability to learn and assimilate technical information quickly
Enthusiasm, strong work ethic and a positive attitude
PMP and Salesforce experience a plus
What Will You Get:
Competitive salary
Medical/Dental benefits
Solid late stage stock options
PTO
Paid Holidays
An experience you will cherish forever
What We Have Accomplished:
Recruiting technology has always been about innovation - the promise of sourcing and hiring great talent before the next guy. If, like us, you believe that hiring the best people is of the utmost importance, then you should expect technology with a laser focus on helping you find today's greatest candidates.
Delivering on the promise of innovation moves Jobvite forward every day. Jobvite serves companies with the highest expectations of recruiting technology and candidate quality. Companies that value an easy-to-use applicant tracking system, social grown employee referrals, and positive candidate experiences choose Jobvite.
Recent Jobvite Awards & Accolades:
10/2014 Raised $25 Million series "D" funding round
Best in Biz Award, 2014
Brandon Hall Excellence Awards (Jobvite Engage: Gold Award), 2014
Brandon Hall Excellence Awards (Best Advance in Unique Talent Acquisition Tech.), 2014
Deloitte Fast 500, 2014
SVUS Award for Best Customer Support Team, 2014
CustomerService Department of the Year (Stevie Awards), 2014
$32k-38k yearly est. 1d ago
Customs Specialist
ABB Group 4.6
New Berlin, WI jobs
Classify products using HTS codes, ECCN, and ECN with precision for motors, drives, generators, and related Motion products. Develop and implement classification processes within global product groups. Prepare and submit import/export documentation i Customs, Specialist, Mechanical, Motors, Behavioral Health, Manufacturing, Healthcare
$60k-77k yearly est. 7d ago
Customs Specialist
ABB Ltd. 4.6
New Berlin, WI jobs
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Trade and Logistics Manager
In this role, you will have the opportunity to be responsible for local import/export operations. Each day, you will supervise performance of customs brokers. You will also showcase your expertise by ensuring smooth execution of operational trade and customs activities within a local unit, including relevant documentation and compliance with regulations.
The work model for the role is: Hybrid; New Berlin, WI
This role is contributing to the Motion Drive Products Division.
Your role and responsibilities:
* Classify products using HTS codes, ECCN, and ECN with precision for motors, drives, generators, and related Motion products
* Develop and implement classification processes within global product groups
* Prepare and submit import/export documentation in compliance with established procedures
* Ensure adherence to U.S. Customs, USMCA, CTPAT, and other government regulations by monitoring requirements and updates
* Stay updated on export control and customs regulations through internal and external training
* Monitor critical regulatory developments and assess impact on Motion products
* Educate internal stakeholders on customs and trade compliance practices to build organizational awareness
* Act as subject matter expert and role model within the organization
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role
* Bachelor's degree in International Business, Supply Chain, Engineering, or related field (equivalent experience considered)
* 3-7 years of experience in customs compliance, product classification, and import/export operations
* Strong understanding of international trade regulations, Incoterms, and customs auditing practices
* Experience with technical product analysis for classification purposes; Experience presenting compliance reports and mitigation strategies to executive leadership
* Proficiency in Microsoft Office applications; Proficiency in SAP GTS (Global Trade Services) or similar ERP systems; Experience using CROSS, ACE, or AES tools
* Experience with electrical/mechanical products, industrial automation, or power equipment; Technical aptitude to understand electromechanical products (motors, drives, generators)
* U.S. Customs Broker License preferred or Certified Customs Specialist (CCS) designation required
* Travel up to 15%
* Candidates must already have a work authorization that would permit them to work for ABB in the US.
What's in it for you?
We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: ********************************************************************************************
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner.
ABB Benefit Summary for eligible US employees
Go to my BenefitsABB.com and click on "Candidate/Guest" to learn more
Health, Life & Disability
* Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
* Choice between two dental plan options: Core and Core Plus
* Vision benefit
* Company paid life insurance (2X base pay)
* Company paid AD&D (1X base pay)
* Voluntary life and AD&D - 100% employee paid up to maximums
* Short Term Disability - up to 26 weeks - Company paid
* Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
* Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
* Parental Leave - up to 6 weeks
* Employee Assistance Program
* Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
* Employee discount program
Retirement
* 401k Savings Plan with Company Contributions
* Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
More about us
ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety.
We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.
$60k-77k yearly est. 7d ago
Customer Experience Representative
Action Target 4.0
Provo, UT jobs
Who is Action Target?
Action Target has the creativity and drive to develop innovative new firearms training technology, the experience to properly apply that technology to solve today's training problems, and the dedication to provide the best ongoing service and support in the industry! We are the best of the best. You should check out our YouTube page - see the amazing stuff we're doing!
What's in it for you?
A pretty cool industry where you will get to work with and interact with some very unique and cool customers.
Position works Monday through Friday, regular buisness hours
Competitive wages.
A chance to grow in a positive working environment with an outstanding team and make a difference!
Outstanding Benefits-We offer benefits to fit everyone's budget! All full-time employees have access to Health Benefits, Telehealth, Matching 401k, Tuition Reimbursement, PTO, and Paid Holidays.
Industry Perks- As a community of outdoor and shooting enthusiasts, we are passionate about our gear. Working with our industry partners we have obtained discounts for our employees on firearms, targets, optics, range passes, and many other products.
What will you be doing?
The responsibility of the Customer Experience Representative is to ensure the retention of profitable customers by actively listen to customers, being empathetic towards their problems, and being efficient in providing value added solutions.
Some of your day to day tasks:
Interacts with customers, company sales team, and service representatives before and/or after a sale, via telephone, email, and other platforms.
Responds to customer inquiries and resolves ordering, scheduling, shipping, or invoicing problems
Collaborates with business leaders and cross-functional teams as a customer advocate to integrate client feedback and experience into decisions on processes, products, and service offerings
What do you need to be able to do?
1-2 years customerservice experience, preferably in a call center environment.
Excellent communication skills are essential
Must have a problem solving and continuous improvement mindset
Consistent and punctual attendance is required
Action Target is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
$38k-53k yearly est. 1d ago
Site Service Representative
Advanced Technology Services 4.4
Topeka, KS jobs
**Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.**
**Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.**
**Principal Duties/Responsibilities:**
· Implements standard ATS processes for the customers' repairable parts management and identifies opportunities for process improvement at customer site(s)
· Identifies, captures, and processes repairable parts at the customer's site(s)
· Maintains warranty information for all repairable parts at the customers' site
· Serves as the liaison between the repair service centers and the customer(s), providing on-site customerservice to include tasks such as providing quotes, securing customer approval, and updating both parties on status of repairs
· Documents and presents cost savings opportunities to the customer(s)
· Develops relationship with key customer employees and uses knowledge to grow business within the site(s)
· Prepares and presents metrics and reporting to customer(s) and manager
**Knowledge, Skills, Abilities, & Behaviors Required:**
· High school diploma or GED
· Previous experience working in a factory environment
· Strong customerservice skills
· Basic sales and persuasion skills
· Ability to recognize part numbers and to distinguish among different types of parts on a basic level
· Proficiency with computers and basic inventory/maintenance applications
· Familiarity with process improvement methodologies, such as Six Sigma or Lean
**Physical Demands and Working Conditions:**
While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawl, or sit for long periods of time. The employee may occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$23.98-$30.65 USD
**ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. (*********************************************************************************************************
**ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here. (*********************************************************************************************************
ATS is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.
$24-30.7 hourly 1d ago
Customer Service Representative - Sales
Acme Brick Company 4.2
Longview, TX jobs
Agregado al sistema: 06/01/26 08:14 "Join the Acme Brick Family" CUSTOMERSERVICE REPRESENTATIVE FLSA Status: Non-exempt Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor.
Summary
We are currently seeking a "best in class" CustomerService Representativewith excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and service issues as they arise and enter customer orders into the sales system. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customerservice. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love.
Essential Duties and Responsibilities (other duties may be assigned). This is a safety sensitive position*
Communicate with custo mers by phone, email or in person on various concerns.
Work with vendors and manufacturers on various concerns.
Work with Acme production coordinators on product inquiries.
Place purchase orders for tile, wood, stone and other masonry products with various manufacturers and vendors.
Serves as a back up to other CSRs.
Receive tile, wood, stone and other masonry materials into inventory through the operating system.
As needed, assist warehouse and other associates with sample orders and verifying material from vendors.
Order entry of sales orders and sales transfers.
Skills and Experience Required for Success
2+ years of related experience
Must have excellent verbal and written communication skills
Must be proficient in Microsoft Office and Excel (JDE experience preferred)
Competencies Required for Success
Integrity
Initiative
Teamwork
CustomerService Orientation
Relationship Building
Quality Focused
Education
High school diploma or equivalent required; some college is preferred.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
*Application may vary based on relevant state laws
Todos los solicitantes serán evaluados a través del program de Verificación Electrónica (E-Verify en Inglés) y también deben de completar una prueba de detección de medicamentos y/ó sustancias controladas previa al empleo antes de ser contratados. Además, es política de la compañía administrar una prueba aleatoria trimestral de detección de medicamentos y/ó sustancias controladas en toda la compañía. La Compañía Acme Brick se compromete a brindar igualdad de oportunidades de empleo de acuerdo con las leyes federales, estatales y locales.
$28k-34k yearly est. 5d ago
Customer Service and Logistics Specialist
New England Wire Products 4.1
Leominster, MA jobs
CustomerService Representative (Early-Career / 2+ Years Experience)
New England Wire Products | In-Person | Full-Time
New England Wire Products is a family-owned, domestic manufacturer of high-quality wire display racks and shelving solutions. For decades, we've partnered with customers across the U.S. to deliver dependable products backed by responsive, relationship-driven service.
We are seeking a CustomerService Representative with 1-3 years of professional experience who is ready to take ownership of customer relationships, manage orders with minimal oversight, and collaborate closely with internal teams to ensure a seamless customer experience. This role is well-suited for someone who has moved beyond entry-level support and is looking to deepen their impact within a manufacturing and operations-focused environment.
Role Overview
As a CustomerService Representative, you will serve as a trusted point of contact for assigned customers, managing the full order lifecycle from intake through delivery. You will work cross-functionally with Sales, Production, and Shipping to anticipate needs, resolve issues, and ensure accuracy, timeliness, and consistency in all customer interactions.
This role requires strong communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced, detail-driven environment.
Key Responsibilities
Customer & Order Management
Manage customer orders end-to-end, including order entry, confirmations, changes, and delivery coordination
Provide accurate and timely updates on order status, lead times, and product availability
Serve as a primary point of contact for assigned customer accounts
Identify and resolve order discrepancies, shipping issues, or service concerns with a solutions-oriented approach
Customer Communication & Relationship Building
Deliver professional, consistent communication via phone and email
Build familiarity with customer preferences, product usage, and ordering patterns
Proactively follow up to confirm accuracy, satisfaction, and on-time delivery
Escalate complex or time-sensitive issues appropriately while maintaining customer confidence
Cross-Functional Collaboration
Partner closely with Sales, Production, and Logistics teams to align customer expectations with manufacturing realities
Communicate clearly across departments to support scheduling, prioritization, and problem-solving
Participate in process improvement discussions related to order flow, customer communication, and efficiency
Systems, Documentation & Accuracy
Maintain accurate records in internal systems related to orders, customer communication, and changes
Ensure high attention to detail across pricing, quantities, shipping details, and documentation
Follow established processes while identifying opportunities for improvement
Qualifications
Bachelor's degree required (business, communications, supply chain, or related field preferred)
1-3 years of experience in customerservice, account coordination, order management, or a related role
Experience working in manufacturing, distribution, or B2B environments preferred
Strong written and verbal communication skills with a professional demeanor
Highly organized with the ability to manage multiple priorities and deadlines
Comfortable using Microsoft Office and learning ERP or order management systems
Proactive, dependable, and team-oriented with strong follow-through
Why Join New England Wire Products?
Opportunity to take ownership and grow within a stable, family-owned manufacturing company
Hands-on exposure to sales, operations, and production processes
Collaborative, low-ego team environment with long-term employee tenure
Clear path for increased responsibility and career development
Job Details & Benefits
Job Type: Full-time
Work Location: In person
Benefits Include:
401(k) with company match
Health insurance
Dental insurance
Paid time off
$33k-42k yearly est. 4d ago
Customer Service Specialist
4Front Engineered Solutions 4.0
Muskego, WI jobs
Do you thrive in an environment where you can provide a personalized service experience, where growth and problem solving are rewarded? Are you driven by increasing sales while maximizing customer satisfaction with finding the right product? Come join the 4Front team and excel in product management, and customer engagement.
What can you expect to do?
CustomerSales Processing
Enter and process orders with product, pricing, scheduling, shipping dates within ERP.
Partner with manufacturing and shipping departments with any changes.
Maintain all open and closed sales files.
Distributor Sales Processing
Review incoming orders and problem solve any issues with each order.
Maintain entry and invoicing for all sales orders.
Be the contact for distributor inquiries that correspond with order entries.
Sales Support
Assist managers and coordinating departments with customer facing issues.
Work with Sales, Operations, Engineering about date management, special requests, freight, etc.
Assist with continuous improvement projects including lean and kaizen events.
What's needed for success?
Education and Experience: Requires a high school diploma. General education or college courses equivalent to an Associate's degree in
Business Administration is desirable.
2-4 years of experience in customerservice working directly with customers, salespeople, or distributors.
Experience using iPhone and iPad is a plus.
Computer Skills: Ability to use a personal computer utilizing spreadsheet and word processing software applications, databases,
and automated systems to accomplish work.
Intermediate skill level with Microsoft Office Suite; Word, Excel, Project, and PowerPoint preferred.
Experience using manufacturing ERP software, JD Edwards, preferred.
Why 4Front?
Generous PTO program
11 paid holidays: Good Friday, Memorial Day, Independence Day (2 days), Labor Day, Thanksgiving (2 days), Christmas (2 days), New Years (2 days)
Company sponsored benefits include:
Employer contribution to Health Savings Account, up to $1000
Life insurance
STD/LTD/AD&D
Reimbursement for PPE, including safety shoes and prescription safety glasses
UHC Employee Assistance Program
All coverage begins on Day 1 of employment!
$27k-34k yearly est. 19h ago
Customer Sales & Serv Rep
Applied Industrial Technologies, Inc. 4.6
Sales associate and customer service job at Applied Industrial Technologies
Want to use your customerservice skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customerservice professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customerservice skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our CustomerService Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customerservice experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a CustomerService Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$36k-42k yearly est. 1d ago
Inside Sales Representative
Acme Brick 4.2
Round Rock, TX jobs
FLSA Status: Exempt
Acme Brick Company (a Berkshire Hathaway Company) has been operating for 130 years in 13 states in the south central/south eastern United States. Our vision is to be THE trusted materials solution for enduring beauty, safety, and strength in building communities. Our associates are our greatest asset, and we strive to be a great place to work every day.
Summary
We are currently seeking an Inside Sales Representative with excellent organization skills and a personable disposition. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You'll be a strong and reliable support to company operations, maintaining procedures, communication and customerservice. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love.
Essential Duties and Responsibilities (other duties may be assigned) This is a safety sensitive position.
· Inside showroom product sales but also work with outside sales teams to assist their customers when visiting the showroom
· Compiles lists of prospective customers for use as sales leads, based on information from business directories; industry ads; trade shows; internet web sites; and other sources.
· Displays or demonstrates product, using samples, catalog, website and emphasizes sellable features.
· Quotes prices and credit terms and prepares sales contracts for orders.
· Responsible for credit and collections regarding sales orders.
· Estimates date of delivery to the customer, based on knowledge of own firm's production and delivery schedules.
· Tracks stock levels.
· Enters new customer data and other sales data for current customers into computer database.
· Use of CRM tools to log and document opportunities and customer interactions
· Investigates and resolves customer delivery issues.
· Attends trade shows and other networking events as necessary
Skills and Experience Required for Success
· Ability to find solutions for customer and make recommendations to meet their needs
· Demonstrated prioritization/time management skills
· Self-motivation
· Must have excellent verbal and written skills
· Must be proficient in Microsoft Office
· Must have a reliable means of transportation
Competencies Required for Success
· Integrity
· Stays current with industry and market information that may reveal sales opportunities
· Initiative
· Flexibility
· CustomerService Orientation
· Analytical Thinking
Education
· Bachelor's degree preferred or one to two years related experience and/or training; or equivalent combination of education and experience
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
$35k-48k yearly est. 2d ago
Industry Sales Specialist
ABB Ltd. 4.6
Houston, TX jobs
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Head of Industry Sales
The Sales Manager High Power Drives and Motors is responsible for executing sales strategies. This includes, building and maintaining highest level of customer engagement with the main objective of meeting or exceeding order growth targets with assigned industries, accounts and product line(s).
This role supports Motion High Power Motors and Drives, and can be remote in the United States.
The work model for the role is: Remote - LI Remote
Your role and responsibilities:
Implementing short term and long-term sales plans and actions to develop accounts, customers, and industries. Providing regular sales summary reports to VP of Project Sales.
Focus sales efforts on developing opportunities in target segments and with focused product lines.
Engage tendering team / technical support to influence specifications and develop solutions, as required; Provide feedback on customer budget and/or market price; Work closely with the inside sales/ tendering team to define winning strategies during pre-tender stage.
Work closely with the inside sales/ tendering team to define winning strategies during pre-tender stage; Actively participate in the negotiation for key projects; Work closely with the Channel and Accounts Sales team, Global and Strategic Account Managers and Segment Managers in sales efforts.
Actively participate in negotiation for key projects.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role:
Bachelor's degree in engineering or related technical field.
8+ years in Industry, with 4+ years on a Sales and/or Marketing team selling technical engineering, industrial or manufacturing solution in a complex business environment.
Strong written and verbal communication skills. Demonstrated relationship building skills. Able to work with and communicate with cross-functional internal and external team(s), globally.
Experience with a CRM, Salesforce is a plus.
Ability to travel > 50% across the United States. Requires Valid Drivers License.
Candidates must already have a work authorization that would permit them to work for ABB in the US.
More about us
We are global market leader in mission-critical high-power, high-performance motors, drives, generators, power conversion and packaged solutions. Every day, we make a difference for our customers by making their operations profitable, safe, and reliable.
What's in it for you
We empower you to take the lead, share bold ideas, and shape real outcomes. You'll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn't just matter, it moves things forward.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: ********************************************************************************************
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner.
While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $98,700 and $183,300 annually and is bonus eligible.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more
Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D - 100% employee paid up to maximums
Short Term Disability - up to 26 weeks - Company paid
Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave - up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement
* 401k Savings Plan with Company Contributions
* Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.
$76k-98k yearly est. 1d ago
Sales Specialist, OEM
ABB Group 4.6
Houston, TX jobs
Serve as the primary interface for OEM accounts, developing and executing account strategies that drive market share, margin, customer satisfaction, and long-term growth, including opportunity prioritization, sales target development, and structured Sales Specialist, Sales, Specialist, Behavioral Health, Manufacturing, Support
$76k-98k yearly est. 1d ago
Learn more about Applied Industrial Technologies jobs