This posting is for a pending award.
We are seeking a versatile QA Analyst & Automation Specialist with a strong foundation in both manual and automated testing to join our dynamic quality assurance team. This hybrid role combines hands-on automation expertise with business-facing analytical skills to ensure the delivery of high-quality SaaS and integrated applications. The ideal candidate will be proactive, technically adept, and collaborative across cross-functional teams.
Key Responsibilities
Analyze and review business and technical requirements, ensuring clarity, completeness, and testability.
Design, develop, and maintain automated test suites using Playwright (TypeScript) and Java- based frameworks for UI and API validation.
Execute functionality, integration, regression, and performance testing across SaaS platforms and backend systems.
Support and facilitate User Acceptance Testing (UAT) with business stakeholders, including demos and walkthroughs.
Build and maintain scalable automation frameworks integrated with CI/CD pipelines for continuous testing and feedback.
Conduct API testing using tools like Postman, validate backend data using SQL, and ensure compliance with OpenAPI/Swagger specifications.
Create and execute performance testing using JMeter for both UI and APIs.
Identify, document, and track defects, collaborating closely with development and product teams for resolution.
Develop and maintain comprehensive test plans, test cases, and test documentation.
Participate actively in Agile ceremonies and contribute to evolving QA processes and best practices.
Evaluate and implement new automation and AI tools to enhance productivity and test coverage.
Required Skills
Strong experience with Java-based automation frameworks and Playwright with TypeScript.
Proficient in API testing, backend validation, and performance testing using JMeter.
Experience testing SaaS applications, including integrations and workflows.
Skilled integrating automation with CI/CD tools (e.g., Git).
Familiarity with MuleSoft Anypoint, OpenAPI, and Swagger specifications.
Comfortable with version control systems and command-line execution of test scripts.
Proficient in defect tracking and test management tools.
Experience with OnBase workflows and DocuSign is a plus Analytical & Agile Skills
Ability to critically evaluate UI/API requirements and ask insightful questions.
Strong problem-solving skills and attention to detail in both manual and automated testing.
Demonstrated success in Agile environments with adaptability to changing priorities.
Communication & Collaboration
Excellent communicator capable of translating technical concepts for non-technical audiences.
Effective collaborator across distributed teams and business stakeholders.
Proactive in driving quality improvements and maintaining thorough documentation.
Enthusiasm for continuous learning and integrating AI tools into QA practices.
Qualifications
Bachelor's degree in computer science, Information Technology, or related field.
Minimum 5-7 years of QA experience, with a blend of manual and automation testing.
Proven track record in framework development, UAT support, and SaaS testing.
Full-Time Employee Benefits:
Competitive compensation
Health benefits including Medical, Dental and Vision
Vacation and Personal Days
401K
Employee Assistance Plan
Continuous education and learning opportunities.
$71k-92k yearly est. Auto-Apply 43d ago
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Accessibility Testing Expert
Applied Technology Services 4.1
Applied Technology Services job in Baltimore, MD
Job Description
This posting is for a pending award.
We are seeking an experienced Accessibility Testing Expert in digital accessibility testing to join our quality assurance team. The ideal candidate will have deep expertise in accessibility standards, testing tools, and assistive technologies to ensure our digital content and applications are inclusive and compliant with legal and industry requirements.
Key Responsibilities
Conduct comprehensive accessibility testing of websites, applications, and digital content against WCAG 2.0/2.1/2.2 standards.
Utilize a range of automated tools, screen readers, and manual testing methods to identify and document accessibility barriers.
Collaborate effectively with developers, designers, and product teams to guide remediation efforts and ensure accessibility best practices.
Develop, maintain, and execute detailed accessibility test plans, cases, and audit reports.
Validate the remediation of accessibility issues across iterative development cycles.
Stay current with evolving accessibility regulations, standards, and technologies.
Participate proactively in design and development reviews to embed accessibility early in the product lifecycle.
Support organizational accessibility training and awareness programs.
Required Skills
Strong mastery of digital accessibility standards including WCAG 2.0/2.1/2.2, Section 508, and ADA compliance.
Extensive experience with accessibility testing tools such as Axe, JAWS, NVDA, VoiceOver, and Accessibility Checker.
Understanding of front-end technologies including HTML, CSS, ARIA roles, and JavaScript as related to accessibility.
Expertise in both automated scans and manual testing techniques, including screen reader and keyboard navigation assessments.
Excellent documentation, analytical, and communication skills.
Qualifications
Bachelor's degree in Computer Science or related field preferred.
At least 5 years of professional experience performing accessibility testing and audits in web and mobile environments.
Full-Time Employee Benefits:
Competitive compensation
Health benefits including Medical, Dental and Vision
Vacation and Personal Days
401K
Employee Assistance Plan
Continuous education and learning opportunities.
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N2KhvPoUkX
$70k-109k yearly est. 21d ago
Applications Development Expert (IT Tech Expert III)
Applied Technology Services 4.1
Applied Technology Services job in Baltimore, MD
Job Description
If you are seeking a position with a strong team, focused on doing great things every day, with the opportunity to sell a wide array of technological solutions from the desktop to the data center, then join our team at ATS! We are looking for talented, creative individuals to help our customers solve problems.
Applied Technology Services (ATS) is an IT systems integrator and has been a trusted partner to customers in the Mid-Atlantic region for 20 years. We have core competencies in Enterprise Modernization, Infrastructure Services, End User Computing, Workforce Optimization, Cyber Security Solutions and IT Staffing. ATS provides a wide array of professional and managed services from the data center to the desktop. ATS holds minority certifications in Delaware, Maryland, the District of Columbia, Pennsylvania and Virginia and is a Third-Party Certified Women Owned Small Business (WOSB).
Applied Technology Services (ATS) seeking an Applications Development Expert (IT Tech Expert III).
OIT's Business Applications Unit develops, implements and supports business solutions, including application development, for all Baltimore County departments.
The Office of Information Technology's BAU SharePoint Teams seeks a highly skilled and proficient Developer adept at developing in Microsoft Dynamics for the purposes of creating a Customer Relationship Management tool for the enterprise, prioritizing the Department of Economic and Workforce Development.
Under general supervision, this position plans and leads the technical development, implementation, and maintenance of the Microsoft Dynamics CRM tool along with integrations with other systems. The role will work on the development of a Customer Relationship Management (CRM) Tool through Microsoft Dynamics. The position will be responsible for designing and building the tool based on the requirements provided by the Department of Economic and Workforce Development. The position will also be responsible for training Baltimore County employees on the use and development of the Microsoft Dynamics platform.
Duties and Responsibilities
Serves as a subject matter expert (SME) responsible for the overall design, architecture, and implementation of the Customer Relationship Management Tools (CRMs) in Microsoft Dynamics, as well as their integration with other systems.
Defines the logical, technical, and physical architecture for the Microsoft Dynamics CRM solution
Develops a ready Customer Relationship Management solution in Microsoft Dynamics, prioritizing the Department of Economic and Workforce Development.
Directs the day-to-day administration, support, maintenance and monitoring of the Microsoft Dynamics CRM solution, including customizations and configurations.
Develops and implements and trains others to develop in Microsoft Dynamics.
Helps gather and document requirements from non-technical business users.
Uses technical expertise to translate business requirements into effective system requirements and functional design documents.
Collaborates with business analysts, project managers, and other technical staff to understand business requirements and translate them into technical solutions.
Assist with any data migration tasks, to and from the Microsoft Dynamics CRM solution.
Prototypes and demos recommended solutions for users.
Integrates Microsoft Dynamics CRM with third-party applications, databases and external systems, where necessary.
Provide ongoing technical support and training for end-users.
Perform regular quality assurance and testing to ensure the solution meets the needs of the end-user.
Assist with the project planning, scheduling and deployment of the new CRM features.
Minimum Qualifications/Skill Sets
Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline.
7 years of experience in IT industry
3 years of experience as a technical expert in an IT organization
3 years of experience developing in Microsoft Dynamics
Proficiency in Microsoft Dynamics 365 CRM Development and customization
Experience with Javascript, C#, .NET, and Web Services
Knowledge of Dynamics 365 APIs and SDKs
Understanding of Customer Relationship Management solutions
Experience with SQL, database management and data migration techniques
Strong communication skills and ability to work in a team environment
Problem solving skills
Preferred Qualifications/Skill Sets
Master's Degree in Computer Science, Information Systems, or other related field or equivalent work experience.
Experience building a CRM solution in Microsoft Dynamics from design through development (Full Life Cycle)
Strong understanding of CRM data modeling, workflows and user interface customization
Familiarity with Microsoft Power Platform (Power BI, Power Automate, Power Apps)
Familiarity with Microsoft SharePoint.
Full-Time Employee Benefits:
Competitive compensation
Health benefits including Medical, Dental and Vision
Vacation and Personal Days
401K
Employee Assistance Plan
Continuous education and learning opportunities.
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$88k-115k yearly est. 1d ago
NextJS Developer
Applied Technology Services 4.1
Applied Technology Services job in Baltimore, MD
This posting is for a pending award.
The NextJS Developer is responsible for designing, developing, documenting and maintaining software solutions that are managed by the UMGC Student Portal team. This front-end developer position includes the use of web framework technologies to deliver an innovative and optimal user experience in an agile environment.
RESPONSIBILITIES:
Develop high-quality software solutions based on requirements.
Work in several web technologies, including Next.js, React, HTML, JavaScript, jQuery, and CSS.
Collaborate with the Portal team to estimate, plan, and deliver user stories, bug fixes and tasks within the sprint.
Collaborate with other teams to identify and implement solutions.
Follow best practices to guarantee adherence to WCAG 2.2 accessibility standards.
Perform code, environment, and design reviews to ensure that quality work is being completed.
Contribute to and lead delivery and deployment processes.
Collaborate with testers to ensure proper test coverage and resolve any defects; oversee the development and coordination of test plans and execution with QA resources, where appropriate.
Manage deployment CI/CD.
Troubleshoot, escalate and respond to incidents, problems, and emergencies with the appropriate level of urgency and professionalism and respond or delegate as needed.
Participate in daily scrum stand-ups and Agile ceremonies
Present to the team solutions to improve the current code base or platform.
Other duties as assigned.
MINIMUM QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES:
Education
Bachelor's degree preferred in software development, computer science, engineering or related field, or equivalent work experience and technical certificates.
Knowledge, Skills & Abilities
Ability to analyze technical problems and propose solutions
Possesses expertise in the development, testing, and operational support of web applications.
Experience working in an agile development environment.
Knowledge and experience using the following technologies: Next.js, React, AngularJS, HTML, CSS, Bootstrap, JSON, JavaScript, Web Services, XML, and related technologies.
Proficient with Visual Studio Code
Full-Time Employee Benefits:
Competitive compensation
Health benefits including Medical, Dental and Vision
Vacation and Personal Days
401K
Employee Assistance Plan
Continuous education and learning opportunities.
$82k-110k yearly est. Auto-Apply 50d ago
RF Engineer - Junior/Mid-level
Praxis 4.4
Annapolis, MD job
RF Engineer
Praxis Engineering creates exciting and novel mission solutions in the chaotic world of cyber related technologies and products. At the heart of Praxis Engineering are talented and motivated engineering teams empowered to create cutting edge technologies and systems to solve difficult problems for a wide variety of cyber mission operations. We are looking for RF Engineers who are looking to achieve the kind of game-changing leap forward that our customers need across a spectrum of cyber capabilities.
What you will be doing:
As the RF Engineer you will:
Integrate and test RF systems
Design, characterize, and analyze RF systems
Design, characterize, and analyze antennas and RF components
Perform, modeling and simulation using digital and analog circuit CAD tools (e.g., PSpice and
ADS)
What you need:
Bachelor's degree in Electrical Engineering or Physics from an accredited college or university is required.
Five (5) years of experience in programs and contracts of similar scope, type, and complexity is required.
Linux experience
Experience with C++
Clearance:
Active TS/SCI with an appropriate polygraph is required to be considered for this role. Salary Range:$67,626.00 - $201,335.00 (Annually)*
Req ID PRX 25-850
*The range displayed above is a likely salary range for this position. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Who are we?
Praxis Engineering* was founded in 2002 and is headquartered in Annapolis Junction MD - with growing offices in Chantilly VA and Aberdeen MD.
Praxis Engineering is a consulting, product, and solutions firm dedicated to the practical application of software and system engineering technologies to solve complex problems.
With over 50 contracts (Prime + SubK), Praxis brings together world class engineers with proven engineering best practices, domain expertise, commercial technologies and proven agile management approaches to create high value solutions aimed at helping our customers meet their most critical business and mission objectives.
*Praxis Engineering is a wholly owned subsidiary of
General Dynamics IT
.
Why Praxis?
We are focused on continual learning and evolution. We don't do things because “that's the way we've always done things”; we listen to our employees and adapt to the changing marketplace. We look at the big picture and encourage our engineers to get training and certifications in emerging technologies that will help shape our customer's mission. We've been profitable year after year. We're always on the lookout for great engineers to join the team and we recognize that our employees are the heart and soul of what we do. We focus on recruiting talented people, treating them right, and then allowing them to do what they do best. No red tape. No micromanagement. Smart people want to work with smart people, and we love people who are passionate about what they do, and finding ways to do it better.
And then there is the...
Benefits
Attractive total compensation package to include competitive salary and medical benefits!
Office perks such as free soft drinks and snacks (both healthy and not-so-healthy)
Praxis swag (annual gift certificate to purchase top brand Praxis apparel)
401K contribution/match.
Paid Time Off (PTO) + 10 holidays
Training is a priority! Take advantage of our endless in-house training opportunities - or seek out vendor offered (paid) training opportunities like conferences, certification courses and seminars.
Conferences
(recently attended by Praxis employees): AWS Summit, IoT World, Black Hat and DefCon.
Training & Certifications:
Splunk, AWS, Big Data/Cloudera, VMWare, Scrum Master...the list of certifications goes on and on!
Praxis University:
Cyber Research, Data Analytics, IoT, AWS and RedHat course offerings and hands-on training.
Tuition reimbursement!
Opportunity for career advancement - Grow with the company!
Employee Discounts!
We truly believe the right work-life balance can exist, and it's here at Praxis. Our work is extremely important, but your job is just a part of who you are. When you enjoy your life outside of our walls, you're at your best the next time you walk through our doors. We do all we can to assure that happens every day.
Praxis Engineering is an Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans.
$67.6k-201.3k yearly Auto-Apply 60d+ ago
Senior Project Manager
Applied Technology Services 4.1
Applied Technology Services job in Towson, MD
Employment Type: Full-Time | Hybrid 🚀 About the Opportunity The Project Manager is responsible for the day-to-day management of the project, ensuring successful delivery within scope, schedule, and budget. This role will manage the project from the State end, oversee project schedules and risks, and serve as the liaison between the Contractor project team, the State Business Enterprise (SBE) project team, and management.
Key Duties and Responsibilities
Manage all aspects of the assigned project and associated work.
Perform day-to-day project management activities, including issue and risk identification and recommend mitigation strategies.
Act as a facilitator between the State agency and the awarded contractor.
Ensure all work performed under the contract is within scope, meets requirements, and is delivered on time and on budget.
Identify critical paths, tasks, dates, testing, and acceptance criteria.
Provide solutions to improve efficiency, reduce costs, and maintain or improve performance levels.
Monitor issues and provide resolutions for accurate and timely status reporting.
Demonstrate excellent written and oral communication skills.
Education Requirements
Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business, or a related discipline.
Master's degree or Project Management certification (e.g., PMP) preferred.
Experience Requirements
General Experience: Minimum of five (5) years of experience in project management.
Specialized Experience: Minimum of five (5) years managing IT-related projects, with a demonstrated leadership role in at least three successful projects delivered on time and on budget.
Preferred Skills
Strong leadership and stakeholder management skills.
Proficiency in project management tools and methodologies.
Ability to manage multiple priorities and adapt to changing requirements.
🔗 Ready to Apply?
Join a company that empowers technology professionals to make a difference every day.
Apply now to become part of the ATS team!
Full-Time Employee Benefits:
Competitive compensation
Health benefits including Medical, Dental and Vision
Vacation and Personal Days
401K
Employee Assistance Plan
Continuous education and learning opportunities.
$100k-136k yearly est. Auto-Apply 39d ago
PC Deployment Technician
Applied Technology Services 4.1
Applied Technology Services job in Baltimore, MD
Applied Technology Services (ATS) is an IT systems integrator and has been a trusted partner to government and education customers for 20 years. We have core competencies in Enterprise Modernization, Infrastructure Services, End User Computing, Workforce Optimization, Cyber Security Solutions and IT Staffing. ATS provides a wide array of professional and managed services from the data center to the desktop. ATS holds minority certifications in Delaware, Maryland, the District of Columbia, Pennsylvania and Virginia and is a Third-Party Certified Women Owned Small Business (WOSB)
Applied Technology Services (ATS) seeking a full time PC Deployment Technician. Must have your own driver's license and transportation, and be able and willing to work full-time, onsite, in Baltimore, MD. Must have the ability to move computer equipment and accessories more than 40 lbs. May require operation of company transport vehicles. Criminal background and reference checks are required.
Understanding of client/server operating system architectures, Internet operation, connectivity and integration at the workstation level and standard browser understanding, IEEE wiring standards, MS Outlook workstation configuration, including archiving and retrieval, as well as communication with Exchange.
Activities:
Load assets from a central location, transfer, and unload at installation sites.
Perform deployment activities on computer laptops and desktops including configuration, setup, drive mapping, printer mapping, peripheral setup, data transfers.
Confirm required applications are installed, install additional applications as required and migrate data from the legacy system.
Track all assets on forms provided.
Troubleshoot issues and problems (ie hardware issues, drivers, etc.) and communicate results with management.
Remove existing system, remove hard drives, document assets, and transport back to central warehouse.
Must have an ability to work with minimal immediate supervision.
Must have excellent customer service experience and skills
Requirements:
A+ certification REQUIRED
2 years' experience deploying and/or maintaining client systems REQUIRED
2-year degree from an accredited college in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline DESIRED
Benefits:
Health benefits including Medical and Dental
Vacation and Personal Days
Continuous education and learning opportunities
Full-Time Employee Benefits:
Competitive compensation
Health benefits including Medical, Dental and Vision
Vacation and Personal Days
401K
Employee Assistance Plan
Continuous education and learning opportunities.
$51k-75k yearly est. Auto-Apply 5d ago
Senior Data Governance & SQL Server Optimization Consultant
Applied Technology Services 4.1
Applied Technology Services job in Baltimore, MD
Can be a W2 or 1099 opportunity.
ATS requires a Senior Consultant to lead the Data Governance, Data Classification, Archiving Assessment, and SQL Server Database Optimization effort for a NextGen EHR environment. The consultant will conduct discovery, assess structured and unstructured data, develop governance and retention strategies, identify archivable data, and execute comprehensive SQL Server performance optimization and maintenance plan deployment.
Key Duties & Responsibilities
Discovery & Assessment
Profile NextGen SQL Server environment including schemas, tables, data volumes, performance metrics, and configuration settings.
Conduct a full database health check (indexes, queries, wait stats, tempdb, backup strategy, file layout).
Identify unstructured data storage mechanisms (BLOB vs. file shares) and quantify volumes.
Review Cohesity backup capabilities and support instant-mount analysis.
Conduct stakeholder interviews with IT, Compliance, HIM, and leadership teams.
Data Governance, Classification & Archiving Strategy
Classify 0-40 years of patient and document data by age, activity, type, and status.
Develop retention policies aligned with HIPAA and Maryland medical retention laws.
Identify all data suitable for archival storage and quantify reduction potential.
Produce governance framework, archiving criteria, lifecycle strategy, and access model.
Support business case development including ROI, risk mitigation, and cost/benefit analysis.
Database Optimization Implementation
Implement missing, unused, duplicate, and fragmented index changes.
Tune slow/excessive queries and stored procedures.
Apply configuration improvements (memory, MAXDOP, tempdb, file/filegroup optimizations).
Develop and deploy automated maintenance plans for backups, statistics, index rebuild/reorganize, DBCC CHECKDB, log management, and cleanup.
Perform database cleanup, compression, and optimization tasks.
Validate improvements and document before/after metrics.
Documentation & Knowledge Transfer
Deliver full assessment documentation, archiving analysis, database optimization report, maintenance plan documentation, and implementation roadmap.
Provide rollback procedures for all changes.
Conduct stakeholder briefings and technical knowledge transfer sessions.
Required Qualifications
10+ years SQL Server DBA/consultant experience with proven performance tuning expertise.
Strong background in SQL Server internals, DMVs, indexing strategies, and optimization frameworks.
Experience with large healthcare datasets, PHI, HIPAA, and retention regulations.
Familiarity with data governance, lifecycle management, and archival planning.
Experience supporting EHR platforms; NextGen strongly preferred.
Ability to work within strict maintenance windows, change control, and regulated environments.
Preferred Qualifications
Experience with Cohesity backup/restore environments.
Experience with Redgate, SolarWinds DPA, or sp_Blitz toolsets.
Prior work on large-scale archiving or data lifecycle initiatives.
Full-Time Employee Benefits:
Competitive compensation
Health benefits including Medical, Dental and Vision
Vacation and Personal Days
401K
Employee Assistance Plan
Continuous education and learning opportunities.
$95k-129k yearly est. Auto-Apply 50d ago
Salesforce Marketing Cloud Developer
Applied Technology Services 4.1
Applied Technology Services job in Baltimore, MD
This posting is for a pending award.
The Salesforce Marketing Cloud Developer will support the continued growth of the Salesforce Marketing Cloud (SFMC) solution. This role will be responsible for, but not limited to, gathering requirements, configure/build/customize and support the Salesforce Marketing Cloud application while guiding the overall direction of our Marketing Cloud instance. This role will focus on the development of email communications leveraging Content Builders tool, HTML and CSS where necessary in partnership with our CRM team.
RESPONSIBILITIES:
Partner with Product Owner to review business requirements to design and develop solutions to meet communication objectives
Design, build, test and send emails in SFMC
Understanding of nurture program functionality, capabilities and build upon request
Segment and analyze SFDC and other prospect databases to target campaigns and provide targeting recommendations
Application of tracking on all marketing automation tactics
Reporting on marketing automation programs to highlight opportunities for enhancement to improve metrics & KPIs.
Perform testing of emails, campaigns, pages, and data as needed and on time
Assist with SFMC data hygiene and system maintenance
Prepare and import lists into SFMC
Assist with marketing automation-specific troubleshooting requests as submitted
Provide recommendations on customer journey and communication best practices.
Build and maintain marketing automation campaigns that nurtures prospects through email and form template creation, landing page development, list segmentation, scoring
Develop reporting and dashboards to communicate campaign and marketing effectiveness
Interpret and translate metrics into insightful analysis to drive change and campaign performance
Provide support for Salesforce and Marketing Cloud data integrations
Work with mulesoft integrations with LMS - D2L and SIS - PeopleSoftCampus Solution, AWS -RedShift.
Document solution and architecture decisions
Assist in monthly feature releases
MINIMUM QUALIFICATIONS, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES:
Education
Bachelor's Degree in related field or equivalent work experience.
Skills & Knowledge
Ability to operate in a complex, rapidly changing environment while adhering to tight schedules and budgets
Out of the box thinking for solutions and ideas in the email channel
Must have good understanding of the methodologies for email campaign management including, but not limited to, campaign set up, coding, importing data, validating, optimization, segmentation, testing, deployment, tracking, reporting, and monitoring.
Must have extensively used Journey Builder to design and automate responsive multi-channel campaigns.
Extensive understanding of email marketing best practices, inbox deliverability and CAN-SPAM laws.
Understanding of CRM concepts and email communications best practices
Basic knowledge of SQL queries API concepts a plus
Must have knowledge of email best practices including subject lines, messaging, segmentation, list management, deliverability.
Knowledge of Adobe Creative Suite a plus
Strong problem-solving skills
Act independently on routine assignments or projects
Able to communicate professionally, both oral and written
Plan, organize and multi-task to complete assignments in an efficient manner
Ability to work in cross-functional teams with a solution-focused mindset and positive attitude. Must be a team player.
Strong interpersonal skills and a demonstrated track record of enabling repeatable processes, driving advancement in quality, and collaborating within a matrixed organization in a responsive and productive manner
Excellent communication skills
Experience
A minimum of 3 years/preferably 5 years of experience in Salesforce Marketing Cloud/ExactTarget with a proven track record of consistently exceeding performance goals.
Experience creating automated or drip marketing campaigns that include email marketing required.
Experience designing, developing, executing, and maintaining email marketing campaigns with an emphasis on Email Studio, Journey Builder, Data Extension, Automation studio, Trigger sends, Content Builder, Contact Builder.
Experience with developing email templates and dynamic content using HTML and AMP Script.
Experience creating responsive emails.
Experience in supporting end-users, requirements gathering and documentation
Experience with list segmentation and working with large data sets
Experience in performing email QA testing to validate email rendering and deliverability across different devices and applications, using tools such as Litmus and Return path.
Must have created User-Initiated and Triggered Automations like Data Extract, Filter, Import and Transfer File, Refresh Group, Query, Wait Activity and Send Email using Automation Studio.
Experience with Data Extensions and SQL Queries a plus
Experience working on optimizing campaigns through A/B testing and multivariate testing.
Experience in developing scalable front-end user interfaces using HTML, CSS, JavaScript, JQuery and Angular JS.
Worked extensively on Landing Pages and Microsites.
Worked on email reporting and tracking, recommended improvements, enhancements, and testing strategies for future programs.
Google analytics experience required.
Certifications
Salesforce Certified Marketing Cloud Consultant - OR -
Salesforce Certified Marketing Cloud Email Specialist
Full-Time Employee Benefits:
Competitive compensation
Health benefits including Medical, Dental and Vision
Vacation and Personal Days
401K
Employee Assistance Plan
Continuous education and learning opportunities.
$88k-115k yearly est. Auto-Apply 50d ago
Systems Administrator Level 2 - Poly clearance Required
Praxis 4.4
Annapolis, MD job
System Administrator
We have an immediate need for a System Administrator to maintain critical IT systems and orchestrating novel and efficient baseline configuration management. Typical duties will include health and status monitoring of hardware and software components, automated deployments of baselines, patches, services, and configuration. Defect and problem resolution, communication with stakeholders, and scheduling system events for inventory of client/server/storage/network/mobile/support devices.
What you will be doing:
The Senior System Administrator is responsible for all operational aspects of the development & test environment(s) associated with an exciting and important capability contributing to our national defense. He/she will manage all aspects of the relative Information Technology (IT) system(s) accounts, baselines, compliance, availability, and performance.
Specific and specialized tasks include proficiency in Linux commands and navigation, virtualized/containerized hosting designs and implementations, to include but not limited to VMware/ESXi, Docker, etc., and automated deployment and baseline configuration tools such as Ansible. Additional tasks as required include Windows/Active Directory, customer/stakeholder presentations, interfacing with ISSO and Enterprise Security repository/policy representatives, and executing request/service trouble-ticket systems.
CI/CD implementations using Gitlab, proficiency with Atlassian Suite (Confluence, JIRA, etc) a plus.
What you need:
Twenty (10) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in Computer Science, or related discipline from an accredited college or university is required. Four (4) years of additional SWE experience on projects with similar software processes may be substituted for a Bachelor's degree.
Excellent planning and communication skills and ability to professionally interact with software developers, policy stakeholders, and leadership
System Security Assessment process familiarity
Tools expertise with Gitlab, VMWare, Linux (RHEL, Rocky Ubunto), Ansible, Active Directory, Security compliance applications such as Nessus
Knowledge of network security architecture concepts including topology, protocols, components, and principles
Familiarity with BISCOTTI, XACTA and Latte-Arte requirements
Security design and review experience
Microsoft products to include Word, PowerPoint, Excel, Sharepoint
Ability to identify, gather, and report key performance and compliance metrics
Knowledge of disaster recovery continuity of operations plans
Knowledge of enterprise incident response program, roles, and responsibilities
IAT II compliance (Sec+, etc)
Clearance: Active TS/SCI with an appropriate current polygraph is required to be considered for this role; Ability to receive privileged access rights.
Salary range:
$129,021.00 - $243,986.00 (Annually)*
Req ID PRX 25-765
*The range displayed above is a likely salary range for this position. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Who are we?
Praxis Engineering* was founded in 2002 and is headquartered in Annapolis Junction MD - with growing offices in Chantilly VA and Aberdeen MD.
Praxis Engineering is a consulting, product, and solutions firm dedicated to the practical application of software and system engineering technologies to solve complex problems.
With over 50 contracts (Prime + SubK), Praxis brings together world class engineers with proven engineering best practices, domain expertise, commercial technologies and proven agile management approaches to create high value solutions aimed at helping our customers meet their most critical business and mission objectives.
*Praxis Engineering is a wholly owned subsidiary of
General Dynamics IT
.
Why Praxis?
We are focused on continual learning and evolution. We don't do things because “that's the way we've always done things”; we listen to our employees and adapt to the changing marketplace. We look at the big picture and encourage our engineers to get training and certifications in emerging technologies that will help shape our customer's mission. We've been profitable year after year. We're always on the lookout for great engineers to join the team and we recognize that our employees are the heart and soul of what we do. We focus on recruiting talented people, treating them right, and then allowing them to do what they do best. No red tape. No micromanagement. Smart people want to work with smart people, and we love people who are passionate about what they do, and finding ways to do it better.
And then there is the...
Benefits
Attractive total compensation package to include competitive salary and medical benefits!
Office perks such as free soft drinks and snacks (both healthy and not-so-healthy)
Praxis swag (annual gift certificate to purchase top brand Praxis apparel)
401K contribution/match.
Paid Time Off (PTO) + 10 holidays
Training is a priority! Take advantage of our endless in-house training opportunities - or seek out vendor offered (paid) training opportunities like conferences, certification courses and seminars.
Conferences
(recently attended by Praxis employees): AWS Summit, IoT World, Black Hat and DefCon.
Training & Certifications:
Splunk, AWS, Big Data/Cloudera, VMWare, Scrum Master...the list of certifications goes on and on!
Praxis University:
Cyber Research, Data Analytics, IoT, AWS and RedHat course offerings and hands-on training.
Tuition reimbursement!
Opportunity for career advancement - Grow with the company!
Employee Discounts!
We truly believe the right work-life balance can exist, and it's here at Praxis. Our work is extremely important, but your job is just a part of who you are. When you enjoy your life outside of our walls, you're at your best the next time you walk through our doors. We do all we can to assure that happens every day.
Praxis Engineering is an Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans.
$129k-244k yearly Auto-Apply 60d+ ago
AWS Security Engineer
Applied Technology Services 4.1
Applied Technology Services job in Baltimore, MD
This posting is for a pending award.
The AWS Security Engineer will support UMGC by ensuring the security of its AWS cloud infrastructure and applications. The resource will design, implement, and maintain security controls, conduct assessments, and provide ongoing monitoring and response. The contractor will collaborate with cross- functional teams to embed security best practices and lead initiatives to strengthen the organization's cloud security posture. This resource reports to the Manager, Information Security.
Responsibilities
Design, implement, and manage AWS cloud security controls (IAM, VPC, S3, KMS, GuardDuty, CloudTrail, Security Hub).
Conduct vulnerability assessments, penetration testing, and risk analyses; recommend and implement mitigations.
Monitor and respond to security events; support incident response and forensic investigations.
Automate security processes and integrate security tools into CI/CD pipelines.
Develop and maintain AWS security policies, procedures, and documentation.
Train engineers on secure coding practices and AWS security standards.
Lead AWS-focused security roadmap projects and ensure compliance with frameworks (e.g., NIST, ISO 27001, ITIL, COBIT).
Collaborate with IT, engineering, and vendors to ensure secure design, deployment, and operations.
Qualifications
Bachelor's degree in Computer Science, Information Security, or related field (or equivalent experience).
3+ years AWS security engineering experience with deep knowledge of AWS services (IAM, VPC, KMS, GuardDuty, CloudTrail, Security Hub, etc.).
AWS Security or Architect certifications preferred.
Experience with cloud security principles (network segmentation, IAM, encryption, monitoring).
Proficiency with scripting/automation (Python, PowerShell, etc.).
Strong background in vulnerability management, incident response, and security assessments.
Knowledge of compliance frameworks (PCI, GDPR, GLBA, CMMC, etc.).
Familiarity with secure software development lifecycle, code reviews, and API security.
Strong problem-solving, analytical, and communication skills.
Ability to work independently, lead initiatives, and mentor others when needed.
Full-Time Employee Benefits:
Competitive compensation
Health benefits including Medical, Dental and Vision
Vacation and Personal Days
401K
Employee Assistance Plan
Continuous education and learning opportunities.
$91k-123k yearly est. Auto-Apply 43d ago
Accessibility Testing Expert
Applied Technology Services 4.1
Applied Technology Services job in Baltimore, MD
This posting is for a pending award.
We are seeking an experienced Accessibility Testing Expert in digital accessibility testing to join our quality assurance team. The ideal candidate will have deep expertise in accessibility standards, testing tools, and assistive technologies to ensure our digital content and applications are inclusive and compliant with legal and industry requirements.
Key Responsibilities
Conduct comprehensive accessibility testing of websites, applications, and digital content against WCAG 2.0/2.1/2.2 standards.
Utilize a range of automated tools, screen readers, and manual testing methods to identify and document accessibility barriers.
Collaborate effectively with developers, designers, and product teams to guide remediation efforts and ensure accessibility best practices.
Develop, maintain, and execute detailed accessibility test plans, cases, and audit reports.
Validate the remediation of accessibility issues across iterative development cycles.
Stay current with evolving accessibility regulations, standards, and technologies.
Participate proactively in design and development reviews to embed accessibility early in the product lifecycle.
Support organizational accessibility training and awareness programs.
Required Skills
Strong mastery of digital accessibility standards including WCAG 2.0/2.1/2.2, Section 508, and ADA compliance.
Extensive experience with accessibility testing tools such as Axe, JAWS, NVDA, VoiceOver, and Accessibility Checker.
Understanding of front-end technologies including HTML, CSS, ARIA roles, and JavaScript as related to accessibility.
Expertise in both automated scans and manual testing techniques, including screen reader and keyboard navigation assessments.
Excellent documentation, analytical, and communication skills.
Qualifications
Bachelor's degree in Computer Science or related field preferred.
At least 5 years of professional experience performing accessibility testing and audits in web and mobile environments.
Full-Time Employee Benefits:
Competitive compensation
Health benefits including Medical, Dental and Vision
Vacation and Personal Days
401K
Employee Assistance Plan
Continuous education and learning opportunities.
$70k-109k yearly est. Auto-Apply 50d ago
Business Analyst
Applied Technology Services 4.1
Applied Technology Services job in Baltimore, MD
This posting is for a pending award.
Schedule: Full-time, 40 hours/week (8:00 a.m.-4:30 p.m.) Contract Term: 10 months (anticipated start December 1, 2025)
About the RoleOverview
ATS is seeking a highly skilled Workday Application Developer to support the implementation, configuration, and ongoing enhancement of Workday HCM and Financials. The ideal candidate will serve as a technical subject matter expert for integrations, business process configuration, reporting, analytics, and end-user support. This role works closely with HR, Payroll, Finance, and IT stakeholders to ensure Workday functionality aligns with organizational objectives.
This position follows a hybrid work schedule, with up to two (2) remote workdays per week (approximately 40% remote / 60% onsite). Fully remote or out-of-state employment is not authorized.
Key ResponsibilitiesDevelopment & Configuration
Design, build, test, and deploy Workday integrations using EIB, Workday Studio, Core Connectors, and Web Services (SOAP/REST).
Configure and maintain Workday business processes, calculated fields, custom validations, and condition rules.
Develop, optimize, and maintain custom Workday reports and dashboards.
Diagnose, troubleshoot, and resolve Workday application, configuration, and integration issues.
Integration Management
Design, develop, and maintain integrations between Workday and third-party systems (HR, Payroll, Benefits, Finance, and related applications).
Monitor daily and scheduled integrations; identify and remediate failures, data inconsistencies, and performance issues.
Document integration architecture, configuration details, data mappings, and data flows.
Enhance existing integrations to improve reliability, scalability, and maintainability.
Reporting & Analytics
Develop and support Workday reports, dashboards, and analytics solutions to meet operational, strategic, and compliance requirements.
Collaborate with business stakeholders to gather reporting needs and translate them into effective Workday reporting solutions.
Automate report scheduling, distribution, and role-based security access.
Support & Cross-Functional Collaboration
Provide advanced technical support and issue resolution for Workday end users and administrators.
Maintain comprehensive system documentation, including design specifications, process workflows, configuration guides, and SOPs.
Partner with HR, Payroll, Finance, and IT teams to align system capabilities with evolving business needs.
Participate in change control, configuration management, testing, and release processes.
Gather, analyze, and document requirements for enhancements, break/fix efforts, and new functionality.
Develop and deliver training for new or enhanced Workday processes and features.
Minimum Qualifications
Bachelor's degree in Business, Computer Science, or a related field from an accredited institution.
Four (5) years of relevant experience may substitute for a degree on a year-for-year basis (maximum of four years).
At least two (2) years of experience administering or supporting enterprise systems such as Workday HCM, Payroll, Financials, Reporting, or other web-service-driven applications.
Preferred Qualifications
Three (3) or more years of experience supporting projects involving business process analysis, documentation, SOP development, or business process reengineering.
Demonstrated business process knowledge across HCM, Payroll, and/or Financial systems.
Experience working with financial sector or governmental information systems, such as integrated financial, tax, or case management platforms.
Proven ability to develop recommendations for process improvement and system reengineering.
Demonstrated experience creating standard operating procedures and detailed technical documentation for complex processes.
Strong analytical, troubleshooting, and problem-solving skills.
Advanced proficiency with Microsoft Word and Excel.
Experience developing and delivering training on new or enhanced systems or processes.
Hands-on experience supporting a Workday implementation or post-production environment as a primary technical resource.
Workday certification or equivalent professional training strongly preferred.
Ability to handle confidential and sensitive data with discretion and integrity.
Proven ability to work collaboratively in cross-functional teams with strong communication and relationship-building skills.
Full-Time Employee Benefits:
Competitive compensation
Health benefits including Medical, Dental and Vision
Vacation and Personal Days
401K
Employee Assistance Plan
Continuous education and learning opportunities.
$69k-95k yearly est. Auto-Apply 29d ago
NextJS Developer
Applied Technology Services 4.1
Applied Technology Services job in Baltimore, MD
Job Description
This posting is for a pending award.
The NextJS Developer is responsible for designing, developing, documenting and maintaining software solutions that are managed by the UMGC Student Portal team. This front-end developer position includes the use of web framework technologies to deliver an innovative and optimal user experience in an agile environment.
RESPONSIBILITIES:
Develop high-quality software solutions based on requirements.
Work in several web technologies, including Next.js, React, HTML, JavaScript, jQuery, and CSS.
Collaborate with the Portal team to estimate, plan, and deliver user stories, bug fixes and tasks within the sprint.
Collaborate with other teams to identify and implement solutions.
Follow best practices to guarantee adherence to WCAG 2.2 accessibility standards.
Perform code, environment, and design reviews to ensure that quality work is being completed.
Contribute to and lead delivery and deployment processes.
Collaborate with testers to ensure proper test coverage and resolve any defects; oversee the development and coordination of test plans and execution with QA resources, where appropriate.
Manage deployment CI/CD.
Troubleshoot, escalate and respond to incidents, problems, and emergencies with the appropriate level of urgency and professionalism and respond or delegate as needed.
Participate in daily scrum stand-ups and Agile ceremonies
Present to the team solutions to improve the current code base or platform.
Other duties as assigned.
MINIMUM QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES:
Education
Bachelor's degree preferred in software development, computer science, engineering or related field, or equivalent work experience and technical certificates.
Knowledge, Skills & Abilities
Ability to analyze technical problems and propose solutions
Possesses expertise in the development, testing, and operational support of web applications.
Experience working in an agile development environment.
Knowledge and experience using the following technologies: Next.js, React, AngularJS, HTML, CSS, Bootstrap, JSON, JavaScript, Web Services, XML, and related technologies.
Proficient with Visual Studio Code
Full-Time Employee Benefits:
Competitive compensation
Health benefits including Medical, Dental and Vision
Vacation and Personal Days
401K
Employee Assistance Plan
Continuous education and learning opportunities.
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$82k-110k yearly est. 21d ago
Senior Project Manager
Applied Technology Services 4.1
Applied Technology Services job in Towson, MD
Job Description
Employment Type: Full-Time | Hybrid 🚀 About the Opportunity The Project Manager is responsible for the day-to-day management of the project, ensuring successful delivery within scope, schedule, and budget. This role will manage the project from the State end, oversee project schedules and risks, and serve as the liaison between the Contractor project team, the State Business Enterprise (SBE) project team, and management.
Key Duties and Responsibilities
Manage all aspects of the assigned project and associated work.
Perform day-to-day project management activities, including issue and risk identification and recommend mitigation strategies.
Act as a facilitator between the State agency and the awarded contractor.
Ensure all work performed under the contract is within scope, meets requirements, and is delivered on time and on budget.
Identify critical paths, tasks, dates, testing, and acceptance criteria.
Provide solutions to improve efficiency, reduce costs, and maintain or improve performance levels.
Monitor issues and provide resolutions for accurate and timely status reporting.
Demonstrate excellent written and oral communication skills.
Education Requirements
Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business, or a related discipline.
Master's degree or Project Management certification (e.g., PMP) preferred.
Experience Requirements
General Experience: Minimum of five (5) years of experience in project management.
Specialized Experience: Minimum of five (5) years managing IT-related projects, with a demonstrated leadership role in at least three successful projects delivered on time and on budget.
Preferred Skills
Strong leadership and stakeholder management skills.
Proficiency in project management tools and methodologies.
Ability to manage multiple priorities and adapt to changing requirements.
🔗 Ready to Apply?
Join a company that empowers technology professionals to make a difference every day.
Apply now to become part of the ATS team!
Full-Time Employee Benefits:
Competitive compensation
Health benefits including Medical, Dental and Vision
Vacation and Personal Days
401K
Employee Assistance Plan
Continuous education and learning opportunities.
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$100k-136k yearly est. 11d ago
Salesforce Platform Specialist & Analyst
Applied Technology Services 4.1
Applied Technology Services job in Baltimore, MD
This posting is for a pending award.
As a Salesforce Platform Specialist & Analyst, you will leverage advanced administration and development skills to optimize and enhance the Salesforce ecosystem while ensuring alignment with institutional goals. This dual role involves configuring, customizing, and building scalable solutions using declarative tools and programmatic development, as well as integrating external systems to drive operational success. You will also gather and document business requirements, collaborate with stakeholders, and produce clear, high-quality documentation to support end-users, administrators, and developers. By combining technical expertise with analytical and communication skills, you will play a key role in maintaining Salesforce Sales Cloud, Service Cloud, and Education Cloud, improving student engagement, and fostering a sustainable, high-performing CRM environment.
RESPONSIBILITIES:
BUILDING ENHANCEMENTS (40%)
Flow Development: Design, develop, and optimize Salesforce Flows to create scalable, maintainable, and efficient business processes while adhering to Salesforce best practices.
Custom Development: Build sophisticated solutions using APEX, Lightning Web Components (LWC), and other programmatic tools to address complex business needs. Ensure all customizations are secure, efficient, and compliant with Salesforce standards.
Integration Design: Develop and maintain seamless integrations between Salesforce and external systems using APIs or middleware, ensuring smooth data exchange and automation.
Comprehensive Documentation: Create and maintain clear, detailed documentation for technical solutions, processes, and configurations. Foster a culture of knowledge sharing to promote system sustainability and ease of future enhancements.
DEFECT RESOLUTION (40%)
Root Cause Analysis: Perform thorough investigations to identify underlying causes of issues and implement permanent solutions to prevent recurrence.
Troubleshooting and Debugging: Diagnose and resolve defects in existing Flows, APEX classes, and LWCs, ensuring platform stability and a seamless user experience.
Performance Optimization: Continuously review and refine existing code and configurations to enhance performance, scalability, and maintainability.
Expert Technical Support: Provide advanced troubleshooting expertise and resolve platform issues promptly. Support team members in handling technical challenges, offering guidance and solutions when needed.
REFINEMENT AND REQUIREMENT GATHERING (20%)
Requirement Analysis: Collaborate with business stakeholders to gather, analyze, and refine requirements for new enhancements and system changes. Translate business needs into clear and actionable technical specifications.
Solution Design: Work closely with stakeholders to propose and document technical solutions that align with business goals, considering scalability, maintainability, and user experience.
Backlog Grooming: Participate in backlog refinement sessions to ensure user stories and tasks are well-defined, estimated, and prioritized.
Documentation and Communication: Document requirements, acceptance criteria, and design considerations thoroughly. Communicate effectively with stakeholders to manage expectations and ensure alignment on deliverables.
PROCESS & DOCUMENTATION
Leads refinement workshops with key stakeholders to understand business objectives, problem statement and targeted goals and outcomes, current use of the platform, and any other customer centric data and processes
Collaborate with institutional stakeholders to gather and document business requirements for CRM enhancements. As needed write use-cases and stories in conversation with customers.
Design business processes by analyzing stakeholder requirements; constructing business process models, workflow charts and diagrams; evaluating system capabilities; writing specifications/user stories
Create data business flow diagrams and process maps using tools like Lucidchart, Visio, or Draw.io.
Translate functional needs into clear technical and business process documentation.
Develop and maintain end-user guides, administrator manuals, standard operating procedures (SOPs), and training materials for Salesforce users in higher education institutions.
Work with Salesforce administrators, developers, and solution architects to define system functionalities, integrations, and automation.
Document Salesforce configurations, custom objects, workflows, reports, and dashboards in a clear and structured format.
Ensure documentation remains current with Salesforce configurations and development updates and institutional process changes.
Cross-Team Collaboration: Serve as a liaison between business functional users (admissions, student success, alumni relations, finance, etc.) and technical teams (Salesforce administrators, developers, IT support).
MINIMUM QUALIFICATIONS, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES:
Education & Experience
Experience: 5+ years of Salesforce experience, with at least 2 years in a development role.
Certifications:
Strong proficiency in Salesforce declarative tools, including Flow and Process Builder.
Expertise in programmatic tools such as APEX, SOQL, and Lightning Web Components.
Familiarity with Salesforce data model, security model, and governor limits.
Experience with system integrations using REST/SOAP APIs.
Ability to troubleshoot and resolve complex technical issues independently.
Experience with CI/CD tools such as Git, Copado, or Gearset.
Familiarity with Agile and Scrum methodologies, including an understanding of key roles such as Scrum Master, Product Owner (PO), and Business Analyst (BA). Experience working in an Agile environment is a plus.
Knowledge of Salesforce best practices for scalability and performance optimization.
3+ years of experience as a Technical Writer and/or Business Analyst working with Salesforce in a Higher Education environment.
Familiarity with Salesforce Education Cloud, Student Success Hub, Experience Cloud, Admissions Connect, or HEDA (Higher Education Data Architecture).
Experience working with enrollment, student records, academic advising, alumni relations, or advancement teams.
Knowledge, Skills & Abilities:
Salesforce Best Practices: Deep understanding of Salesforce architecture, best practices, and security protocols, ensuring solutions are scalable, maintainable, and compliant.
Custom Solution Development: Expertise in developing custom apps, objects, workflows, formula fields, and flows of intermediate complexity that align with business requirements.
Cross-Functional Communication: Excellent written and verbal communication skills, with the ability to engage with both technical and non-technical stakeholders at all levels of the organization.
Problem-Solving & Critical Thinking: Analytical thinker with strong problem-solving skills, capable of troubleshooting issues and identifying innovative solutions.
Information Evaluation: Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, translate high-level information into detailed solutions, abstract up from low-level information to broader understanding, and distinguish user requests from the underlying true needs.
Self-Motivated & Independent: Self-driven and able to work both independently and as part of a team, including in a remote environment, taking ownership of tasks and ensuring high-quality results.
Continuous Learning: Proactive in staying up-to-date with Salesforce releases, emerging technologies, and platform capabilities to drive improvements.
Data Impact Assessment: Ability to assess the impact of new requirements on Salesforce and its associated systems, ensuring solutions are future-proof.
Agile Methodology Expertise: Strong experience with Agile methodologies and tools, including Jira, Azure DevOps, or similar, ensuring successful project delivery.
Focus Areas: In-depth experience in Service Cloud, Omni-Channel, Case Management, Knowledge, CTI, SMS, and Chat integration.
Added Plus: Familiarity with Education Cloud, Experience Cloud, Marketing Cloud, Health Cloud and Einstein Analytics.
Strong understanding of Salesforce objects, flows, reports, dashboards, permissions, and integrations.
Experience with Salesforce documentation tools (Confluence, Google Docs, Lucidchart, Visio, etc.).
Basic understanding of Salesforce APIs, SOQL, Apex, or integration tools like MuleSoft (preferred but not required).
Certifications (Preferred but Not Required):
Salesforce Advanced Administrator and Platform Developer 2 certifications.
Salesforce Certified Business Analyst
Salesforce Certified Administrator (ADM-201)
Salesforce Certified Education Cloud Consultant
Full-Time Employee Benefits:
Competitive compensation
Health benefits including Medical, Dental and Vision
Vacation and Personal Days
401K
Employee Assistance Plan
Continuous education and learning opportunities.
$39k-71k yearly est. Auto-Apply 43d ago
AEM Website Developer
Applied Technology Services 4.1
Applied Technology Services job in Baltimore, MD
Job Description
This posting is for a pending award.
The contractor will support the development and implementation of digital consumer experiences leveraging Adobe Experience Manager (AEM). This includes building and integrating AEM components, ensuring smooth deployments, and providing documentation and knowledge transfer to client personnel. The resource will report to the AEM Technical Architect. UMGC shall manage workforce planning and provide direction to the AEM developer. The resource will follow an eight (8) hour work schedule which will align with UMGC's normal business operating hours of 8:00 am to 6:00 pm ET.
Responsibilities
Design scalable AEM solutions aligned with UMGC's digital goals (e.g., personalized student portals).
Translate stakeholder requirements into technical specs using AEM Sites, Assets, and Forms.
Ensure feasibility with Cloud Manager pipelines and integrations
Build custom components, templates, and workflows with HTL, Java, OSGi, and frontend tech (e.g., React).
Conduct code reviews, testing, and deployments via Cloud Manager.
Optimize performance (e.g., caching, dispatcher) for high-traffic periods like enrollments.
Handle upgrades, migrations, and Adobe updates; provide production support and documentation.
Implement secure solutions and monitoring systems.
Work in Agile teams with Univ IT/content authors; mentor juniors if needed.
Adhere to contracts, NDAs, and deliver knowledge transfer at project end.
Work with integrations -MuleSoft to connect between data sources and applications.
Requirements
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent professional experience accepted for contractors).
3-5+ years of hands-on AEM development and implementation, including at least 1 year with AEM as a Cloud Service (e.g., managing sites, assets, and forms for educational portals; 5+ years preferred for senior roles).
Strong skills in Java, HTL, HTML, CSS, JavaScript, and front-end frameworks.
Proven experience designing and developing reusable AEM components, templates, and workflows; knowledge of CRX/DE repository, Sling models, and OSGi framework.
Familiarity with AEM Cloud Manager for CI/CD pipelines, Git for version control, immutable environments, and integrating with REST APIs/third-party systems
Experience with Agile methodologies, including participation in Scrum ceremonies, and strong documentation/communication skills for knowledge transfer to UMGC teams.
Understanding of performance optimization (e.g., dispatcher, caching), security best practices and DevOps tools.
Full-Time Employee Benefits:
Competitive compensation
Health benefits including Medical, Dental and Vision
Vacation and Personal Days
401K
Employee Assistance Plan
Continuous education and learning opportunities.
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$73k-100k yearly est. 15d ago
Enterprise System Engineer - Junior Level
Applied Technology Services 4.1
Applied Technology Services job in Towson, MD
This posting is for a pending award.
Serve as an administrator of cloud platform applications and services on both the Microsoft 365 and Google Workspace platforms. The successful candidate will work closely with senior cloud systems administrators and various departments to ensure that cloud applications meet the organization's needs and comply with all relevant policies and procedures.
Key Responsibilities:
Assist in the daily administration and support of Microsoft 365 and Google Workspace platforms, including SharePoint site management, Teams management, user account management, license allocation, and troubleshooting.
Author PowerShell scripts that monitor and manage cloud resources.
Monitor system performance, usage, and security across both cloud environments.
Author change control requests and enterprise-wide communications to ensure transparency in all cloud platform updates.
Collaborate with senior administrators to implement best practices for data protection, access controls, and compliance.
Respond to helpdesk tickets related to SharePoint use, file sharing, and collaboration tools within Microsoft 365 and Google Workspace.
Support onboarding and offboarding processes by monitoring and adjusting the automated provisioning and de-provisioning user accounts and resources.
Assist with updates, patches, and configuration changes to ensure the reliability and security of cloud services.
Document procedures, configurations, and troubleshooting steps for reference and training purposes.
Participate in team meetings and contribute to ongoing improvement initiatives for cloud infrastructure.
Required Qualifications:
Excellent communication and collaboration skills and ability to work independently and as part of a team.
Proven experience using Powershell to automate the management of cloud applications and services and as a SharePoint, Microsoft Teams or Microsoft 365 Administrator or experience in a similar role.
Bachelor's degree in Computer Science, Information Technology, or a related field.
Preferred Qualifications:
Experience with Google Workspace and GAM scripting.
Knowledge of or experience with Oracle cloud environment.
Full-Time Employee Benefits:
Competitive compensation
Health benefits including Medical, Dental and Vision
Vacation and Personal Days
401K
Employee Assistance Plan
Continuous education and learning opportunities.
$91k-117k yearly est. Auto-Apply 23d ago
Salesforce Release Manager
Applied Technology Services 4.1
Applied Technology Services job in Baltimore, MD
This posting is for a pending award.
Salesforce su Release Manager pports and coordinates the release process across multiple Salesforce orgs. The Manager helps ensure that releases are delivered on time, within scope, and of high quality. The Manager collaborates with cross-functional teams, including development, QA, and business stakeholders, to facilitate smooth and efficient release cycles across weekly, 3-week, and project-based releases. They assist with back-promoting changes across lower-level orgs to help keep all environments in sync. The resource reports to the Sr. Salesforce Technical Architect.
Responsibilities
Develop solutions using Salesforce platform
Build and run custom demonstrations and deliver Proof of Concepts (POC) using Salesforce
Ensure the Salesforce.com technical design aligns to overall enterprise architecture and scales well
Develop and author technical business solutions, product presentations, and demonstrations
Work in cross-functional teams with a solution-focused mindset.
Adherence to AccelerEd DevOps and change management process, including Attendance at daily scrum meetings.
Documentation of processes, errors, and changes.
Evaluation and installation of new Salesforce releases, including training and support.
Maintenance of Service Cloud, including case management and omni-channel.
Management of Salesforce roles, profiles, sharing rules, advanced flows, and groups.
Development of Advanced Flow based automation including Screen flows, Auto launched Flows, and Omni-Channel flows.
Optimization of Salesforce systems and products.
Performance of database maintenance tasks and diagnostic tests.
Workforce planning management and direction provided by the AccelerEd team.
The Sr. Salesforce resources routine eight (8) hour work schedule shall accommodate AccelerEd's normal business operating hours of 8:00 am to 6:00 pm ET
Participation in 15-day AccelerEd Sprints with 2 days for planning, retrospective, and buffer time, and 13 working days to complete tasks.
Complete 2 points per day per developer during sprints to track progress.
Requirements Education & Experience
Bachelor's degree in Computer Science, Information Technology, or related field (preferred)
3-5 years of experience in Salesforce release management, ideally across multiple Salesforce orgs
3-5 years of experience as a Salesforce Administrator or Developer
Hands-on experience with CI/CD pipeline management, preferably with Copado or similar tools
Practical experience with Salesforce deployments (change sets, ANT migration, Salesforce DX)
Familiarity with SDLC and Agile methodologies (sprints, scrums, backlog management)
Solid understanding of Salesforce best practices and functionality
Required Qualifications
Salesforce Certified Administrator
Copado Fundamentals I certification (Fundamentals II preferred)
Preferred Qualifications
Salesforce Platform App Builder or Developer certification
Experience with project management tools (e.g., Jira, Trello, ADO)
Strong troubleshooting and problem-solving skills during release cycles
Knowledge, Skills & Abilities
Working knowledge of Salesforce architecture (sandboxes, production, metadata management)
Experience with release automation and version control (Copado, Git, Jenkins, Bitbucket, SFDX)
Ability to manage competing priorities and deadlines with attention to detail
Strong collaboration and communication skills for cross-functional teamwork
Proactive, organized, and committed to continuous improvement in release processes
Full-Time Employee Benefits:
Competitive compensation
Health benefits including Medical, Dental and Vision
Vacation and Personal Days
401K
Employee Assistance Plan
Continuous education and learning opportunities.
$93k-128k yearly est. Auto-Apply 43d ago
Databricks Engineer
Applied Technology Services 4.1
Applied Technology Services job in Baltimore, MD
Job Description
This posting is for a pending award.
We are seeking a Databricks Engineer to design, build, and operate a Data & AI platform with a strong foundation in the Medallion Architecture (raw/bronze, curated/silver, and mart/gold layers). This platform will orchestrate complex data workflows and scalable ELT pipelines to integrate data from enterprise systems such as PeopleSoft, D2L, and Salesforce, delivering high-quality, governed data for machine learning, AI/BI, and analytics at scale.
You will play a critical role in engineering the infrastructure and workflows that enable seamless data flow across the enterprise, ensure operational excellence, and provide the backbone for strategic decision-making, predictive modeling, and innovation.
Responsibilities:
Data & AI Platform Engineering (Databricks-Centric):
Design, implement, and optimize end-to-end data pipelines on Databricks, following the Medallion Architecture principles.
Build robust and scalable ETL/ELT pipelines using Apache Spark and Delta Lake to transform raw (bronze) data into trusted curated (silver) and analytics-ready (gold) data layers.
Operationalize Databricks Workflows for orchestration, dependency management, and pipeline automation.
Apply schema evolution and data versioning to support agile data development.
Platform Integration & Data Ingestion:
Connect and ingest data from enterprise systems such as PeopleSoft, D2L, and Salesforce using APIs, JDBC, or other integration frameworks.
Implement connectors and ingestion frameworks that accommodate structured, semi- structured, and unstructured data.
Design standardized data ingestion processes with automated error handling, retries, and alerting.
Data Quality, Monitoring, and Governance:
Develop data quality checks, validation rules, and anomaly detection mechanisms to ensure data integrity across all layers.
Integrate monitoring and observability tools (e.g., Databricks metrics, Grafana) to track ETL performance, latency, and failures.
Implement Unity Catalog or equivalent tools for centralized metadata management, data lineage, and governance policy enforcement.
Security, Privacy, and Compliance:
Enforce data security best practices including row-level security, encryption at rest/in transit, and fine-grained access control via Unity Catalog.
Design and implement data masking, tokenization, and anonymization for compliance with privacy regulations (e.g., GDPR, FERPA).
Work with security teams to audit and certify compliance controls.
AI/ML-Ready Data Foundation:
Enable data scientists by delivering high-quality, feature-rich data sets for model training and inference.
Support AIOps/MLOps lifecycle workflows using MLflow for experiment tracking, model registry, and deployment within Databricks.
Collaborate with AI/ML teams to create reusable feature stores and training pipelines.
Cloud Data Architecture and Storage:
Architect and manage data lakes on Azure Data Lake Storage (ADLS) or Amazon S3, and design ingestion pipelines to feed the bronze layer.
Build data marts and warehousing solutions using platforms like Databricks.
Optimize data storage and access patterns for performance and cost-efficiency.
Documentation & Enablement:
Maintain technical documentation, architecture diagrams, data dictionaries, and runbooks for all pipelines and components.
Provide training and enablement sessions to internal stakeholders on the Databricks platform, Medallion Architecture, and data governance practices.
Conduct code reviews and promote reusable patterns and frameworks across teams.
Reporting and Accountability:
Submit a weekly schedule of hours worked and progress reports outlining completed tasks, upcoming plans, and blockers.
Track deliverables against roadmap milestones and communicate risks or dependencies.
Required Qualifications:
Hands-on experience with Databricks, Delta Lake, and Apache Spark for large-scale data engineering.
Deep understanding of ELT pipeline development, orchestration, and monitoring in cloud-native environments.
Experience implementing Medallion Architecture (Bronze/Silver/Gold) and working with data versioning and schema enforcement in enterprise grade environments.
Strong proficiency in SQL, Python, or Scala for data transformations and workflow logic.
Proven experience integrating enterprise platforms (e.g., PeopleSoft, Salesforce, D2L) into centralized data platforms.
Familiarity with data governance, lineage tracking, and metadata management tools.
Preferred Qualifications:
Experience with Databricks Unity Catalog for metadata management and access control.
Experience deploying ML models at scale using MLFlow or similar MLOps tools.
Familiarity with cloud platforms like Azure or AWS, including storage, security, and networking aspects.
Knowledge of data warehouse design and star/snowflake schema modeling.
Full-Time Employee Benefits:
Competitive compensation
Health benefits including Medical, Dental and Vision
Vacation and Personal Days
401K
Employee Assistance Plan
Continuous education and learning opportunities.
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