Community Re-Entry Specialist - Full Time, 2nd and 3rd Shift
Columbus, OH
About Us
Ohio Support Services (OSS) is a regionally recognized contract security service firm that provides the highest levels of customized security programs to corporate headquarters, industrial and distribution centers, multi-tenant properties, medical centers, Special Improvement Districts, and educational institutions. Since its founding in 1978 OSS has set the standard for the industry: designing and implementing superior, comprehensive, and cost-effective security programs.
Community Re-Entry Specialist/Security Officer Duties & Responsibilities:
Oversee all individuals entering and exiting the facility
Monitoring client whereabouts at all times to provide for the safety and security of the facility and the community.
Engage with clients on a consistent basis.
Utilize cognitive behavioral techniques in order to foster and promote health decision making and positive interpersonal skills.
Facilitate client structured activities as needed.
Maintain mandatory staffing levels by working overtime and filling in for absent workers as needed for a 24/7/365 operation
Patrol the interior/exterior of the property on foot at regular and random intervals. (Minimum 4 hours per shift).
Respond to emergencies, including medical, fire and weather-related emergencies as well as assaults, thefts and disputes between people.
Render First aid and/or C.P.R. assistance to the extent of the officers' training.
Monitor fire and other life safety equipment located in the control center.
Remain awake, alert and attentive while on duty.
Monitor closed circuit television. Looking for suspicious and/or theft activity, horseplay, smoke/fire, etc.
Monitor weather radio to alert management when weather threatens the facility.
Control/limit access to the facility at entry points.
Instruct visitors to sign in and issue them an identification badge, as appropriate.
Answer, screen and route phone calls to the appropriate parties.
Issue and account for keys assigned to the security department, if required.
Be able to make building announcements using public address system during emergencies.
Be courteous, polite and professional in dealing with our customers, and their employees, visitors and vendors.
Follow and enforce client and company rules and regulations in a firm but courteous manner.
Perform other security related duties as assigned.
Community Re-Entry Specialist/Security Officer Requirements:
Neat and well-groomed appearance.
Provide a high level of courtesy and customer service.
Commitment to safety at all times.
Excellent customer service skills (e.g. courtesy, patience, understanding, etc.).
Good computer skills, including the following: able to use a keyboard to correctly input information accurately and efficiently into software programs; able to navigate various software applications and the internet/intranet; able to write and send emails; able to restart/reboot computers and printers; possess a reasonable general working knowledge of computers.
Previous Policing or Corrections experience (Preferred)
Excellent English written and oral communication skills, including the proper use of grammar, punctuation and spelling.
Able to collapse revolving doors and assist with evacuation.
Able to operate Fire Panel to include acknowledging alarms, silence alarms, re-setting pane, bypassing floors and disarming individual points.
Able to follow verbal and written directions from client personnel and OSS Supervisory/Management personnel.
Have the ability learn to work with computer alarm monitoring systems.
Be able to work outside in a variety of weather conditions.
Able to walk, sit or stand for up to 8 hours at a time.
Able to climb stairs and ladders.
Must embody vigilance, diligence, and integrity.
Able to work in a fast-paced environment and handle multiple simultaneous tasks/priorities alone. For example: Handling access control, phone calls and alarm situations at the same time.
Selected candidates must submit a Federal Bureau of Prisons (BOP) background check.
Community Re-Entry Specialist/Security Officer Benefits:
Medical Insurance
Dental Insurance
Vision Insurance
401K, plus matching
Vacation
#Drug-free workplace
Ohio Support Services is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of Ohio Support Services to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Ohio Support Services also provides reasonable accommodation as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team **************.
#OSSHP
Auto-ApplyAdministrative Data Clerk
Columbus, OH
We are currently seeking a detail-oriented Administrative Data Clerk to join our dynamic team.
As an Administrative Data Clerk, you will play a crucial role in maintaining our operational efficiency by managing data entry, record-keeping, and administrative support. Your attention to detail and organisational skills will help ensure that our data is accurate and up to date, contributing to our overall effectiveness.
Key Responsibilities:
Perform data entry tasks with a high degree of accuracy and attention to detail.
Maintain and update various databases and filing systems.
Organise and manage physical and electronic records.
Assist with compiling and generating reports as required.
Coordinate and schedule appointments or meetings as needed.
Respond to internal and external inquiries in a timely manner.
Support other administrative functions as assigned by management.
Qualifications:
Proven experience in administrative roles, data entry, or data management.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and data management software.
Strong attention to detail and accuracy in data entry and record-keeping.
Excellent organisational and time-management skills.
Ability to handle sensitive information with confidentiality.
Strong written and verbal communication skills.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional development and growth.
Supportive and inclusive company culture.
Office Specialist
Columbus, OH
Job Details Level: Entry Position Type: Full Time Education Level: High School Salary Range: Undisclosed Job Shift: First Job Category: Nonprofit - Social Services Description Office Specialist The Office Specialist will work with internal and external partners in order to ensure smooth operations within NYAP. This position will work alongside NYAP's clinical team and office staff to assist in day to day operations as well as provide general support.
Scheduled Hours: M, T, F 9-5, W, R- 11:30-7:30
Compensation: $19 - $21 per hour
Working At NYAP
* Generous Time Off: 22 Days of Paid Time Off + 11 Paid Holidays + Half-day Friday's during the summer!
* Health and Wellness: Comprehensive healthcare packages for you and your family; Paid Parental leave
* Professional Growth: Ongoing training/education, CEU's, and supervision hours
* And So Much More! Student loan repayment program, 401K Matching, mileage reimbursement, phone allowance
Responsibilities
* Perform office duties including filing, copying, typing, and answering phones.
* Work with insurance companies.
* Take messages as needed.
* Distribute information to employees.
* Maintain clear and concise records in all areas.
* Submit maintenance requests for office machines as needed.
* Track office supplies and request orders.
* Greet and direct guests to appropriate areas.
* Maintain Excel and Word spreadsheets to help organize work.
* Maintain and organize training rooms, conference rooms and common areas.
* Complete payment requests as needed.
* Distribute incoming mail and maintain the postage machine
* Maintain daily training room schedules and ensure adequate supplies are ready for trainings/classes.
* Provide coverage to other location as needed.
Minimum Qualifications
* High School Diploma or GED equivalent.
* Bilingual a plus! Spanish and English
* Previous experience and proficiency in the use of various office machines, including computers.
* Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.
Other Skills
* Excellent customer service and communication skills
* Sensitivity to cultural diversity
* Enthusiastic self-starter
* Excellent oral and written communication skills
* Strong organizational and administrative skills
* Effective problem-solving and decision-making skills
* Works well independently and as a team member
Driving and Vehicle Requirements
* Valid driver's license
* Reliable personal transportation
* Good driving record
* Minimum automobile insurance coverage of $100,00/$300,000 bodily injury liability
Apply today!
www.nyap.org/employment
Qualifications
An Equal Opportunity Employer, including disability/veterans.
Network Order Entry Specialist
Columbus, OH
THE COMPANY Integrated Computer Solutions (ICS), a wholly owned subsidiary of The One23 Group, is an IT service provider that supports the federal government, along with several state agencies and municipalities. Our employees are skilled professionals who are integral to the success of our customers' missions. We are trusted advisors whose professional lives are governed by our Core Values of Integrity, Excellence, Grit, Selfless Service, and Getting Stuff Done.
THE POSITION
The Network Order Entry Specialist for DISN Consolidated Provisioning (DCP) will support the provisioning lifecycle throughout the order entry, order preparation, solution design, and circuit activation phases. This professional will also participate in customer outreach support, Quality of Service (QoS) configuration, commercial leasing support and facilities engineering in support.
COMPENSATION AND BENEFITS
We offer a premium base salary with compensation commensurate with experience. We provide a robust benefits package including Tuition Reimbursement, 401K Match, BCBS Health Coverage, and Paid Time Off EVEN YOUR BIRTHDAY!
RESPONSIBILITIES:
* Enter and update configuration and administrative changes in the configuration management database.
* Identify and allocate building components, modules, ports, virtual interfaces and/or cross-connections.
* Maintain non-conforming circuit lists for those circuits that do not have a viable technical solution available.
* Support DISA projects using existing and/or future Government configuration management databases to develop and maintain comprehensive lists of circuits, known as Master Circuit Lists (MCLs), and trunks that are impacted by the project.
* Develop Method of Precedence or Procedure (MOP) to detail how circuits are transitioned based on redundancy, hot cuts, and identifies critical dependencies.
* Track the status of service requests, MCLs, and CTPs in the Government provided tracking repository.
* the progress of critical requirements within the prescribed timeframe.
ADDITIONAL INFORMATION
* On-site in Columbus, OH.
* Day shift with flexibility to work an alternate or swing shift, as business needs dictate.
General Clerk / Guard Shack - Swing Shift
Marysville, OH
Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply!
This hourly role follows the Scotts/Hawthorne step pay progression scale and typically starts at $20.05 per hour and is paid weekly. Scotts/Hawthorne will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.
In this role you will:
Oversee the check-in and check-out process for drivers in SAP and C3 systems (with future integration of TM/YL).
“Generate BOLs and other shipping documents for all outbound shipments"
Coordinate all document scanning and record retention to maintain SOX compliance"
Trained to receive and handle hazardous materials, including active ingredients
Collaborate with the Returns team to document Return Authorizations (RAs) received on carrier BOLs.
Manager all document scanning and record retention processes
What we do for you (just to name a few cool ones):
Medical, dental, vision, life insurance, holidays, vacation and sick time benefits available within a month of your start date
Healthcare navigation, advocacy and support
401(k) company match up to 7.5% with immediate participation and vesting
Ability to purchase company stock at a 15% discounted price from market value
$600 annual wellness reimbursement program
Up to $30,000 to help cover the cost of fertility treatments, adoption or surrogacy
Up to 18 weeks of time away to support your growing family
To view all of our great benefits, click here!
* Eligibility for the above benefits may vary based on full-time/part-time status or additional factors.
Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities.
Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity
Notification to Agencies:
Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.
Auto-ApplyFront Desk Representative
Columbus, OH
DescriptionJob Description: We are looking for a friendly and professional Front Desk Representative to be the first point of contact for our clients and visitors. In this role, you will manage the front desk operations, ensuring a welcoming environment and providing excellent customer service. The ideal candidate is organized, personable, and ready to contribute to a positive office atmosphere.
Key Responsibilities
Responsibilities:
Greet and assist clients and visitors in a friendly and professional manner.
Answer and direct incoming phone calls, providing information and assistance as needed.
Manage front desk activities, including scheduling appointments and maintaining the reception area.
Handle incoming and outgoing mail and packages.
Maintain office supplies and coordinate with vendors for restocking.
Assist with administrative tasks, including data entry and filing.
Ensure the security of the office by monitoring visitor access.
Skills, Knowledge and Expertise
Skills Required:
Strong interpersonal and communication skills.
Excellent organizational and time management abilities.
Proficient in Microsoft Office Suite and basic office equipment.
Ability to work independently and as part of a team.
Previous experience in a customer service or front desk role is a plus.
Professional appearance and demeanor.
Benefits
Benefits:
Competitive salary ranging from $30,000 to $33,000.
Health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for professional development and growth.
Supportive and collaborative work environment.
If you are a motivated individual with a passion for customer service, we invite you to apply for the Front Desk Representative position at Smart Stack Impact!
Mail Handler - No Experience Required
Clifton, OH
USPS is actively accepting applications for Mail Handler Assistants nationwide. This position is open to candidates of all experience levels, with comprehensive training provided to help you succeed. Join a dynamic work environment where you will interact with a diverse team and contribute to efficient mail handling and distribution.Position Details
Vacancies : NationwideStarting Pay Rate : $23.47 - $38.62 per hour Average Annual Compensation : Up to $72,400, including full benefits Perks and Benefits
Paid Time Off : Vacation days, sick leave, and holidays Comprehensive Health Coverage : Medical, dental, and vision plans Retirement Plan : Secure your future with USPS's pension plan Life Insurance Options : Flexible protection for you and your family Key Responsibilities
Customer Assistance : Help address mail-related inquiries and issues Mail Handling : Sort, label, and distribute mail accurately and promptly Clerical Work : Support USPS operations with administrative tasks Service Support : Assist customers with services like mail forwarding and holds Disclaimer
This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process.How Our Program Helps
Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee of , you will gain access to tools, resources, and unlimited practice assessments.An exclusive, step-by-step guide to the USPS hiring process Simulated practice exams with detailed answer explanationsA webinar covering interview tips to help you succeedA job finder tool to locate USPS roles within SC or within a 25-mile radius of your location Personalized support via email and chat Apply for USPS Jobs in SC with Confidence
Do not wait to begin your USPS career as a Mail Handler Assistant. Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in SC today.RequiredPreferredJob Industries
Other
High School Front Desk Associate
Columbus, OH
The Role Front Office Associates at The Charles School play a critical role in achieving our mission to provide a rigorous and engaging education while developing a strong sense of character and community among a diverse group of learners. They are the first people that students and families see upon entering the school and are key to creating a positive, welcoming atmosphere. They are critical team members who ensure that daily operations run smoothly and the basic needs of students are met so they are ready to learn.
We are looking for team members who...
Love working with kids and adults
Believe in the potential of every learner
Have exceptional project management and organizational skills, and attention to detail
Are effective communicators
Take initiative with an orientation to learning and problem solving
Have Outstanding judgment, discretion, and ethical standards
Are enthusiastic about working with diverse communities and stakeholders
Daily Responsibilities
Visitors & Student sign in and sign out
Create a warm and welcoming atmosphere for visitors and students as they arrive and leave the building
When visitors arrive, be sure that they come to the office and sign in.
Give the visitor a sticker to show that they have checked in at the office.
If they are picking up a student, check that they are on the approved list for pick up.
When students arrive late, sign them in and give them a pass. Add them to the daily attendance spreadsheet.
When students leave early, sign them out. Add them to the daily attendance spreadsheet.
Supply, Paper, and Office Organization
Walk through the building in the morning, check copiers, toner, see if wireless is working etc. Is the building ready for the day?
Make sure that backup ink, toner, and staples are always on hand in the event a printer/copier runs out. Change ink/toner/staples when needed.
Take note of the level of common supplies and order proactively (white and colored paper, pencils, post-its, whiteboard markers, chart paper, etc).
When orders arrive, break down the boxes and deliver supplies to teachers as needed. For general supplies, place them in the appropriate locations in the supply closet.
When paper arrives, stack it in the hallway near the copy machine. Unbox at least 20 reams of paper to have out of the boxes for easy use by teachers. Check on the stock of unboxed reams of paper and unbox to ensure there is a supply ready for teachers to use.
Keep all spaces within the office organized and clean
Mail and Packages
Sort mail into mailboxes upon arrival
Deliver packages to teachers upon arrival or message if too large or heavy to be picked up before the end of the day
If bulk mail is not able to be delivered upon completion of posting/addressing, make plan with admins to deliver to the PO
Hallway Monitoring
Be aware of visitors in the building and make sure they have signed in/have a nametag
Be aware of students in the hallway and contact the appropriate teacher(s) if they are not where they should be help direct them in a trauma-informed manner (calm, assumes best intentions, focuses first on the needs of the student, positive, uses an emotionally neutral tone when redirecting students
Medicine
Follow medicine protocols including documentation
Maintain up to date medical supplies in office
Create a list of important medical information for students in each grade to share with teachers (ex, peanut allergies, needs to come to office default for x medication, etc)
Communication with Staff
To minimize interruptions to instruction, If a student is being picked up during the day “call” for them via the chat or go to the student's classroom to notify them that they are going home. Do not use the PA system unless it is an emergency.
Use gchat or email for questions or updates to teachers.
Communication with Deans
Use resources to look up information that has been shared before asking Deans
For non-urgent/timely questions, email questions that you are unable to answer
For urgent/timely questions, text or call dean(s)
Other Front Office Responsibilities
Answer phones & change, check voicemail (snow days as well)
Assist with mailing discipline letters for school, if you create and mail the letter you will also be responsible for logging the discipline in PS and Hero.
Assist with making discipline calls home in cases of Emergency Removal
Assist Registrar w/phone calls, mailings, paperwork, etc
Create and distribute schoolwide passes or other systems for classrooms (bathroom charts, etc)
Making copies of schoolwide documents - including, but not limited to, gratitude graham, announcements, documents to send home with an individual student, etc)
Coordinates logistics for all mailings for school (interim and report cards, Special Education progress reports, etc).
Logging and keeping track of keys - making sure keys are returned once employees leave. Also be sure that employee has been given an alarm code and been shown proper procedures on arming/disarming building and knows what to do in case of accidental alarm set-off.
Collection, accounting, and turning in to BO of all student monies- lunch, fieldwork, donations, fees, etc. for school
Updates the Schoolwide calendar with events, birthdays, and days off for staff
Schedules meetings with families for Deans and teachers as needed
Supports with the scheduling of student led conferences and passage presentations
Creates communications to share with families for school events - breakfast with books, munchies and math, celebrations of learning, student led conferences, calendar reminders, etc.
Coordinates food and coffee orders for professional development
Supports with planning and preparations to celebrate staff for teacher appreciation week and other role appreciation days (school counselor, school psychologist, etc)
Updates student information in powerschool as needed
Prints and coordinates the distribution of Powerschool and Hero login information for families
Support with the roster verification process
Support with Title 1 designation reports
Create a process for staff to report facility needs and coordinate repairs with Jim, Katie, and/or Citywide. Reach out to deans as needed for more complex repairs/concerns.
Orders covid and other medical supplies
Triage student medical needs and corresponds with families and the school nurse as necessary
Coordinates birthday card signings and recognition for staff birthdays
Coordinate winter holiday party location
Rainy day and cold day indoor recess communications
Further Individual Front Office Responsibilities
Prepare rosters and materials needed for Fire/Tornado/Lockdown drills for school (monthly, as needed,shared). Coordinates schedules and logistics with administrators and staff.
Processes forms and keeps record for all administrator and staff leave requests for school (as needed)
Attendance for TGS (daily, each period)
Tracks attendance in PowerSchool (PS)
TGS requires attendance each period of the day per HB410 & TGS attendance policy
Be an active part of the attendance team
Mail home letters as needed in accordance with HB410
Facilitate bus transportation logistics for school (as needed)
Maintains organized documentation of bus routes including times and locations
Supports the coordination of bus transportation logistics with administrators & staffs regarding before and after school schedules
Processes monthly Staples order for school (monthly, as needed)
Breakfast and lunch program - taking names of students during meals and entering them into the database. Ensuring meal patterns are met and communicating with the caterer daily.
Facilitates the administration of breakfast and lunch records for school (daily, weekly, monthly)
Daily tracking of student lunch & breakfast accounts
Daily record keeping and processing of lunch money
Monthly reporting of lunch information to the state
Other duties as assigned: as always we cannot predict what will come up on a day to day basis. The overall expectation of the front desk is to help assist wherever needed as things come up. Have trust that the Deans have the best interest, and safety, of not only the students but the staff in mind.
To apply:
Please visit our website: ********************************************************
** Hours for PD days and parent-teacher conferences or after school events may vary**
Salary range $39,000 - $41,000 per year
On-Call Appointment Clerk
Mechanicsburg, OH
EE&A is here to help provide emergency power generation products and services to customers in Ohio. Whether you need home standby generators, primary power for industrial use or generator sales and service, we build, integrate and warrant entire power generation packages: generator sets, controls, transfer switches, paralleling switchgear, fuel tanks, enclosures and controlling software.
EE&A offers power generation systems and generator repairs using the necessary supporting equipment to residential, commercial and industrial based clients. We stock direct replacement parts for all of the equipment we service and can ship them direct from our warehouse or one of our suppliers for even faster support.
Job Description
We are looking for an additional On-Call Appointment Clerk to support our growing customer base. If you have a strong work ethic, a “do whatever it takes” attitude, and can thrive in a family work environment - this is the job for you! Apply today to begin your journey with an established, reputable, family-oriented company that values its employees' opinions and contributions!
Responsibilities
Answer inbound phone calls and respond to email inquiries
Perform outbound calls with existing customers
Create service tickets and schedule appointments accurately
Review customer account information.
Qualifications
Strong English verbal and written communication skills
Attention to detail and accuracy a must
Excellent email handling skills
Strong customer service focus with the ability to empathize as well as prioritize customers' needs
Must be able to multi-task
Solid sales acumen
Minimum typing skills of 30 words per minute
Determination to succeed
Personal accountability is a necessity
Contact Center background preferred
Bilingual (Spanish) is a plus.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Hotel Front Desk Agent
Columbus, OH
Benefits:
Bonus based on performance
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Job description
Hotel Front Desk Agent responsibilities include:
Performing all check-in and check-out tasks
Managing online and phone reservations
Informing customers about payment methods and verifying their credit card data
Job brief
We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, wed like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Requirements
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Job Type: Full-time
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
Employee discount
Schedule:
8 hour shift
Day shift
Holidays
Overtime
Weekend availability
Work Location: In person
Front Desk Agent 2nd shift
New Albany, OH
Job DescriptionThe Hampton Inn & Suites by Hilton New Albany hotel is looking to add friendly team members to our front desk. We are currently accepting applications for full and part-time,1st or 2nd shift. Apply today for a chance to join our fun front office team, at our busy 114-room hotel.
Front Desk Agent
Columbus, OH
Job DescriptionGuest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
Front Desk Agent
Columbus, OH
Create and maintain a guest-driven hotel that exceeds guest expectations at the Front Desk. Greets and registers guest, provide prompt and courteous service, and closes out guest accounts upon completion of stay to meet Marriott's high standards of quality. Remain active in the daily operations of front desk to ensure 100% customer satisfaction.
ESSENTIAL FUNCTIONS:
While standing, make eye contact and greet guests immediately with a friendly and sincere welcome using the 15-5 Rule. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action, and provide accurate information such as directions to company offices and local attractions. Be familiar with events taking place in area.
Promptly complete the registration process by inputting and retrieving information from computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs and code electronic keys. Nonverbally confirm the room number and rate. Provide check in folders containing room keys. Close out guest accounts at time of check out. Use standards for check-ins and check-outs.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Keep record of all the vouchers received at the front desk. Post charges to guest room accounts. Perform bucket check every shift to verify payment type, correct demographic information, and room rate.
Promptly answer the telephone using positive and clear English language. Take reservations. Retrieve mail, small packages and faxes for guests as requested. Ensure the voice message is left for the guests about the mail.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise and authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Complete daily shift checklist and other duties assigned by the supervisor.
Have working knowledge of reservations and procedures. Take reservations on the phone. Know cancellation and walk procedures.
Communicate with Housekeeping and Maintenance department to follow up on guest requests.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Develop a thorough knowledge of room locations, types of rooms and room selling strategies. Know Marriott Rewards program and its benefits.
OTHER:
Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all team members are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position maybe required to perform additional functions as determined by the supervisor based upon particular requirements of the hotel.
Prepare daily arrivals with special requests, pre-assign rooms for VIP guests and advise Housekeeping accordingly.
Operate fax machine to send, receive, and log incoming transmissions. Notify guests using the voice mail. Ensure any leftover fax must be delivered to the room by 10pm on daily basis.
Provide safety deposit boxes for guests and file access slips in box order.
Use the photocopier to make copies of items as required.
May need to work in any other department in case the need arises.
Other duties as assigned by the supervisor such as assisting other departments or being Person in Charge, etc.
May be asked to serve on safety committee and other committees as required.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to read, write and speak the English language fluently.
Ability to stand for long periods of time, up to 8 hours with two 15 minute breaks and a 30 minute meal period, walk, bend, stoop, reach arms overhead and continuously perform behind the front desk.
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to access and accurately input information using a moderately complex computer system.
Knowledge of hotel operations, including security, and safety programs, reporting repairs, maintenance through use of GXP.
Knowledge of PMS
Protect employer's privacy and data; keep passwords safe.
QUALIFICATION STANDARDS:
EDUCATION: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
EXPERIENCE: No prior experience required. Prior hospitality experience preferred.
LICENSES OR CERTIFICATES: No special licenses required. Individuals are required to meet the minimum bonding standards.
GROOMING: All team members must maintain a neat, clean and well-groomed appearance (as outlined in the Employee handbook).
OTHER: Applicants with additional language skills preferred.
Auto-ApplyFront Desk Agent
Dublin, OH
Job DescriptionBenefits:
Competitive salary
Employee discounts
Free uniforms
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Administrative Assistant/Data Entry Receptionist
Columbus, OH
We are looking for an Administrative Assistant/Data Entry Receptionist to assist with a variety of administrative responsibilities. This person needs to be able to handle busy phones and provide top-notch customer service to our Clients. This person must be eager, friendly and a self-starter. The ideal candidate will have a proactive and positive personality.
This is a multi-faceted position in a fast paced environment. Job responsibilities will include all front desk duties, assisting and supporting all other departments. This position requires ADVANCED computer skills, specifically with Microsoft Word and Excel.
The ideal candidate must be organized and have great customer service skills to succeed.
For immediate consideration, please respond to this email ************************
Easy ApplyOffice Assistant
Columbus, OH
Job Details WEDGEWOOD VILLAGE - Columbus, OH Full Time DayDescription
Responsibilities:
• Frequent telephone and personal contact with perspective/current residents.
• Initial processing of rental applications and credit reports with recommendations to Site Manager.
• Maintain the rental waitlist and prepare approval/denial letters to perspective residents.
• Complete move-in orientation with residents including reviewing rental lease, House Rules, etc.
• Schedule move ins/outs, rental applicant interviews, and other dates critical to the leasing process.
• Administrative support tasks such as filing, typing, answering telephones, processing mail, and data entry.
• Generate reports to assist in management of community assets, expenses, and financial objectives.
• Process all payables and complete payment of community expenses/bills.
• Purchase, inventory, and maintain all office supplies.
• Process delinquent accounts and report activity to Site Manager.
• Receive and resolve resident requests and concerns.
• Foster positive working relationships with residents while always maintaining a professional demeanor.
• Reports directly to the Site Manager.
Job Qualifications:
• Basic office skills including typing, filing, and telephone etiquette.
• Excellent follow-up skills via telephone and email correspondence.
• Proficiency with Paycom software and Microsoft Office suite preferred.
• Demonstrated track record regarding work attendance and reporting for work timely.
• Must adhere to Federal Fair Housing Laws.
Qualifications
We offer a competitive salary plus benefits including:
Employer paid health and dental insurance (100% employee only) with affordable dependent and family coverage.
Voluntary insurance options: Vision, Life, Accident Injury, Long-Term Disability, and Identity Theft.
401(k) with above-average employer matching contribution.
Generous paid time off package.
Training and employee development program.
Among many other employee benefit
Front Desk Agent
Obetz, OH
Required Tasks: According to Hotel Standards:
Guest Check-in & Check-out
PMS Operations
Cash Handling & Credit Card Transactions
Switchboard Operation and Telephone Etiquette
Front Office Emergency/Security Procedures
Reservations-Guest Rooms and Meeting Rooms
Assist with Administrative Duties as assigned by Management
Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily
Minor Decision Making
Take Group Reservations & Set up Group Blocks
Sales of Guest Rooms with New Arrivals and Phone Inquiries
Follow All Policies & Procedures as Outlined in the Employee Handbook
Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name tag
Operate Laundry as Directed
Maintain a Professional and Hospitable Attitude to all Guests, Associates & Vendors
Required Skills:
Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
Basic Math
Hand Writing
Computer Skills/Keyboard/Typing Skills
Operate a 10 Key Calculator
Hospitable, Civil Contact with the Public
Ability to Work Independently, with Little to no Supervision
Ability to Complete Multiple Tasks Simultaneously
Night Audit/Basic Accounting Skills/Training
Physical Requirements:
Neck: Bending & Twisting
Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
Hands: Finger Dexterity, Grasping
Trunk: Bending & Twisting
Legs: Normal Balance, Crouching or Kneeling
Feet: Standing For Long Periods, Walking, Climbing Stairs
Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation
Vision: Legal Normal Vision with or without Accommodation
Front Desk Associate (Morning)
Powell, OH
Job DescriptionJoin the Sweet Peas team as a Front Desk Rockstar! Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds like you, we'd love to hear from you!
About the Role
We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen. This is more than a job-it's a chance to be part of a family-like team that provides unreasonable hospitality moments for our customers. You'll be the friendly face (or voice) that parents and kids interact with, so bringing your positive, can-do attitude daily is key.
What You'll Do
From answering phones, helping with customer questions, handing out a lot of bandaids, or keeping our workspace organized, you'll be doing a bit of everything to keep things running smoothly.
Greet and assist families with a smile
Answer customer inquiries via phone, email, chat, or in-person
Provide support with sign-ups and scheduling
Keep our space tidy and organized
Help with inventory and computer tasks
Be a team player and bring that positive energy every day
What We're Looking For
We're after someone who's all about creating positive experiences. If you're naturally friendly, quick on your feet, and love problem-solving, this could be the perfect fit for you. No experience? No problem. We're ready to train the right person!
Part-time position; morning/evening times available
Entry-level, $11-$18/hr (based on experience)
Position available in all locations; Brecksville, OH, Powell, OH & Tallmadge, OH
If this sounds like the kind of vibe you'd thrive in, let's chat! We can't wait to meet you!
Daytime Availability
9-12 M- Thursday & Saturday
For information and what's to come for our Powell Location please visit the link below: ************************************************************
Front Desk Receptionist
Marysville, OH
Join our Team = Front Desk Receptionist
Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at The Comfort Suites Marysville, Ohio.
About the Hotel: The Comfort Suites Marysville is committed to providing exceptional guest experiences. We believe that the friendliness of the staff plays a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us.
Location: 1081 Lydia Drive Marysville, Ohio
Essential Job Functions:
** Check-in and Check-out**: Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, and policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.
**Room Assignments**: They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.
**Guest Service**: Front Desk agents provide a range of services to guests, which includes information about local attractions and services.
**Handling Guest Concerns**: If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.
**Payment and Billing**: They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.
**Safety and Security**: Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures
**Phone and Reservations**: They answer phone calls, take reservations, and manage room availability through the hotel's booking system.
**Administrative Tasks**: Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles, and keeping track of room inventory.
**Communication**: Effective communication is key in this role, as front desk agents must interact with guests, hotel staff, and management, ensuring that information flows smoothly and accurately.
**Hospitality**: They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.
Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to detail.
** Must be available to work weekends and evenings.
Job Type: Part-Time
Pay: $14.00/HR
Work Location: In person
Front Office Assistant
Reynoldsburg, OH
At Eastern Columbus Periodontics & Implant Dentistry, we love helping our patients develop optimal oral health and functional, beautiful smiles. Our Doctors, along with our team, use leading-edge treatments and state-of-the-art technology, to ensure the most comfortable treatment for you. Our practice focuses on delivering personal care, and developing individual treatment plans based on each person's unique needs. We emphasize preventive care and patient education; we want you to understand why it's important to keep your mouth healthy and how to do it.
To learn more about our office, check out our website here: eastcolumbusperio.com
Job Description
Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:
Work Life Balance (Monday-Thursday 7:30am-4pm, Friday 7:30am-2pm)
Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)
Parental Leave: Up to 3 weeks paid
401(k) Match
Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
CE & Growth: SPEAR access + continuing education
Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
Pet Insurance: Flexible plans + 24/7 telehealth for your pet
Key Responsibilities
Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Qualifications
Customer service experience
Dental office experienced (preferred)
Additional Information
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.