How To Become An Appointment Coordinator: What It Is and Career Path

What is an appointment coordinator and how to become one

Updated January 8, 2025

3 min read

In an organizational setting like a hospital or clinic, the Appointment Coordinator assesses the patients' needs or customers to determine appropriate scheduling with health care providers within a time and sequence acceptable to the patient and customer's needs and Clinic policy. Thereby, they play an important role in liaising between the organization and its external associates and customers.

To become an appointment coordinator, you should earn at least an associate's or bachelor's degree, typically in event management, hospitality, business administration, or other related fields. You might also need to gain some experience and earn a professional certificate. The individuals who gravitate towards this field end up laying claim to annual earnings at $25,350. However, this figure can vary significantly depending upon your experience, skills, and academic qualification.

ScoreAppointment CoordinatorUS Average

Salary

2.4

Avg. Salary $31,144

Avg. Salary $59,228

Stability level

7.2

Growth rate -8%

Growth rate 0.3%

Diversity

3.2

Race

American Indian and Alaska Native 0.37%

Asian 3.77%

Black or African American 9.57%

Hispanic or Latino 11.96%

Unknown 3.77%

White 70.56%

Gender

female 85.12%

male 14.88%

Age - 51

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 51

Stress level

7.2

Stress level is high

7.1 - high

Complexity level

4.7

Complexity level is intermediate

7 - challenging

Work life balance

9.3

Work life balance is excellent

6.4 - fair

Key steps to become an appointment coordinator

Explore appointment coordinator education requirements

Most common appointment coordinator degrees

Bachelor's

31.9 %

Associate

25.9 %

High School Diploma

23.5 %

Start to develop specific appointment coordinator skills

Skills	Percentages
Patients	27.38%
Customer Service	14.53%
Repair Orders	8.90%
Data Entry	6.14%
Service Calls	6.13%

Complete relevant appointment coordinator training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New appointment coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an appointment coordinator based on U.S. Bureau of Labor Statistics data and data from real appointment coordinator resumes.

Research appointment coordinator duties and responsibilities

Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Schedule re-check appointment and MRI appointments.
Make sure all HIPAA laws are adhere to.
Schedule new patient, re-check and MRI counseling appointments.

Prepare your appointment coordinator resume

When your background is strong enough, you can start writing your appointment coordinator resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an appointment coordinator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable appointment coordinator resume templates

Build a professional appointment coordinator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your appointment coordinator resume.

Apply for appointment coordinator jobs

Now it's time to start searching for an appointment coordinator job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do appointment coordinators rate their job?

-/5

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1 star

Appointment coordinator reviews

A zippia user wrote a review on Jan 2020

Pros

Putting that patient/customet first and directing (directions) that person to their Doctors office and setting or cancelling their appointments, just helping people.

Cons

There's nothing to dislike.

A zippia user wrote a review on May 2019