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Appointment coordinator entry level jobs - 73 jobs

  • Scheduling Coordinator

    Visiting Angels 4.4company rating

    Columbus, OH

    Scheduling Coordinator - Senior Home Care Position Type: Full-Time, in person Compensation: $52,000 - $58,000/yr. Plus bonuses, commission, benefits, and PTO The Scheduling Coordinator plays a vital role in ensuring clients receive consistent, high-quality care by managing and maintaining caregiver schedules. This role requires balancing client needs, caregiver availability, and agency policies to create seamless care experiences. The Scheduling Coordinator is the primary point of contact for caregivers regarding assignments and scheduling, while also supporting clients and families with timely communication and schedule adjustments. Key Responsibilities 1. Scheduling & Coordination Develop, maintain, and update caregiver schedules to ensure all client needs are met. Match caregivers with clients based on skills, experience, location, and client preferences. Ensure continuity of care by minimizing changes in caregiver assignments whenever possible. Adjust schedules promptly in response to call-offs, client changes, or emergencies. Track caregiver availability, preferences, and restrictions in scheduling software. 2. Communication & Support Act as the main liaison for caregivers regarding schedules, shift confirmations, and changes. Communicate promptly with clients and families regarding any changes in caregiver schedules. Provide professional, courteous, and compassionate customer service to clients, families, and staff. Collaborate closely with the team to ensure client care plans are fully supported. 3. Documentation & Compliance Maintain accurate and up-to-date schedules in agency systems. Ensure compliance with state, federal, and Visiting Angels policies regarding caregiver assignments. Document caregiver call-offs, tardiness, or availability changes for performance records. Assist with timesheet and payroll verification by confirming shifts worked. 4. Team Support Work closely with recruiters and HR to understand caregiver staffing levels and availability. Provide feedback to management regarding caregiver performance or recurring scheduling issues. Participate in after-hours or on-call scheduling rotation, if required. Qualifications Experience: Previous experience in scheduling, staffing coordination, or office administration preferred. Experience in home care, healthcare, or senior services strongly preferred. Skills: Strong organizational and multitasking abilities. Excellent communication and interpersonal skills (both verbal and written). Proficient in scheduling software, Wellsky (formerly ClearCare), and basic computer applications. Ability to remain calm under pressure and resolve scheduling conflicts quickly. Compassionate, patient, and professional demeanor when working with seniors and caregivers. Working Conditions Standard office environment with frequent phone and computer use. May require participation in after-hours on-call scheduling rotation. Fast-paced environment requiring quick decision-making and adaptability. Remote days are available. Why Join Visiting Angels? At Visiting Angels, we are dedicated to providing compassionate, professional home care that helps seniors live safely and independently. As a Scheduling Coordinator, you will play a critical role in making sure every client receives the right care, from the right caregiver, at the right time. Join a supportive team where your organizational skills directly improve the lives of families in our community.
    $52k-58k yearly Auto-Apply 60d+ ago
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  • Digital Asset Scheduler

    Orange Barrel Media 3.8company rating

    Columbus, OH

    Orange Barrel Media is seeking a detail-oriented Digital Asset Scheduler to support the review, coordination, and posting of ads across our national network of digital displays. This role is responsible for ensuring campaigns are accurately reviewed, properly formatted, optimized, and scheduled according to campaign requirements and timelines. As part of the Client and Creative Services team, the Digital Asset Scheduler works closely with Sales and internal partners to manage large volumes of campaign data, maintain accuracy, and prevent errors before ads go live. Strong organizational skills, attention to detail are essential. Must be comfortable working within large data sets and multiple systems. Familiarity with Adobe Creative Suite is a plus. WHAT YOU'LL DO Schedule a high volume of digital files across multiple platforms, prioritizing workflow based on run dates and files received. Review digital files for compliance with asset specifications using Adobe Creative Suite as well as providing client feedback if files are not to spec. Interpret and apply posting instructions to carry out postings accurately, ensuring all requirements are clearly understood and met. Work with operations and or technology teams when encountering software and hardware issues related to scheduling. Communicate with remote property contacts and city partners to support scheduled content. Ensure clear communication across clients, sales, and vendors for scheduled content delivery. Perform final checks to ensure ads are accurately scheduled in Airtable to enable timely Proof of Performance (POP) photography. Coordinate information from relevant stakeholders to create accurate digital spec sheets and manage updates as needed. ABOUT YOU Exceptionally detail-oriented, with the ability to work accurately even when information or instructions are evolving. Proven ability to work effectively alongside high-performing, fast-paced sales teams in an internal support capacity. Comfortable working within repeatable workflows and high volumes of tasks. Service-minded and customer-focused, understanding this is an internal service function that also interfaces with external clients, often in partnership with sales as the intermediary. Adaptable and open to process change, with the flexibility to adjust workflows as the company scales and systems evolve. Proactive and solutions-oriented, taking initiative to identify, troubleshoot, and resolve issues rather than waiting for problems to surface. Excellent written and verbal communicator. PROGRAMS Familiarity with Airtable, Asana, or similar project management systems Proficient on both Mac and PC platforms Experience with Adobe Creative Suite, with a focus on Photoshop and After Effects Familiarity with content scheduling or ad serving platforms used to manage, publish, and monitor digital campaigns across multiple systems This job description is intended to convey information essential to understanding the scope of the role and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to adapt to business needs.
    $30k-60k yearly est. Auto-Apply 7d ago
  • Patient Coordinator

    Dermafix Spa

    Columbus, OH

    Skinfinity spa (***************************** is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services. Key Responsibilities: Promote and sell spa services, treatments, and packages to new and existing clients. Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction. Meet or exceed sales targets by understanding client needs and providing tailored recommendations. Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience. Collaborate with the team to develop and execute promotions and strategies to attract and retain customers. Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits. Requirements: Proven experience in sales or customer service in the wellness, spa, or hospitality industry. Strong communication and interpersonal skills. Ability to build positive customer relationships and understand client preferences. Goal-oriented with a drive to meet and exceed sales targets. Knowledge of spa treatments and wellness trends is a plus. A proactive, self-motivated, and energetic attitude. Strong organizational and time management skills. Job Type: Full-Time (Availability to work 1 day on weekends) Compensation and Benefit: Base Salary: $3,000/month +commission OTE (On Target Earnings): $100,000+ per year with base salary plus commission. Address of the Spa: 99 N Brice Rd Suite 120, Columbus, OH 43213
    $28k-39k yearly est. Auto-Apply 60d+ ago
  • Cancer Patient Scheduler

    Columbus Oncology & Hematology

    Columbus, OH

    Job Description Columbus Oncology is looking for a full-time experienced Cancer Patient Scheduler to join our team! This position offers the benefits of no weekends, no evenings, and paid time off for holidays. Our practice offers a culture that is focused on patients and employees, and we strive to provide our staff with work/life balance. We foster an environment that is supportive, positive and focuses on teamwork. We offer competitive salaries, a comprehensive employee benefits package, free on-site parking, and a regular schedule of 8:30a-5:00p. Job Duties: Scheduling patient appointments and treatments internally Working collaboratively with external health care partners to schedule appointments for procedures, imaging and other services. Providing courteous, professional and efficient service to our patients. Addressing patient concerns and inquires in an Professional and Empathetic manner. Participate in training sessions to stay informed about changes in healthcare policies, procedures and regulations Ability to work in a fast-paced environment. Requirements: Previous experience in a relevant healthcare environment - scheduling medical office visits, treatments, imaging and other services. NextGen experience preferred. Polite demeanor and client service skills Ability to manage multiple priorities well and follow-through Strong attention to detail Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Powered by JazzHR COqpeJ9M7v
    $30k-55k yearly est. 18d ago
  • Surgical Patient Coordinator

    Donaldson Plastic Surgery 4.1company rating

    Dublin, OH

    About Donaldson Health Donaldson Health (“Donaldson”) provides Surgical, Aesthetic, and Functional Medicine treatments to empower you to unleash your inner confidence and bring out the very best version of you. We celebrate the uniqueness of each patient's journey and provide an uplifting, empowered environment at the intersection of medical and boutique retail - not a spa, and not a stuffy doctor's office. We keep it real. We resemble our patients who are smart and active and down-to-earth, with families and hobbies and multiple interests. We identify with our patients' concerns, understand their perspectives and are here to help. We take our jobs seriously and do not treat medical aesthetics like reality TV. And because we understand the mind-body connection, we see the whole person - not just a body part or a quick-fix procedure. Surgical Patient Coordinator overview At Donaldson, the Surgical Patient Coordinator plays a vital role in the Practice's surgical patient interactions. With responsibility to surgeons and their patients, the Surgical Experience Coordinator demonstrates the Donaldson culture to both new and potential clients, while fostering an environment of cooperation, positivity, and empathy amongst the team. Executing the surgical coordination system, the Surgical Patient Coordinator builds relationships with surgery centers and vendors to ensure Donaldson's reputation only grows. The Surgical Patient Coordinator is focused on keeping surgeons busy in the OR by coordinating across the organization to develop strategies that maximize productivity and conversion. Finally, and most importantly, the Surgical Patient Coordinator is responsible for the development of meaningful, caring, and collaborative relationships with all our patients. Core responsibilities Assist patient through the surgical booking experience, from prepping quotes for the initial consultation to the interactions with patients between initial consultations and surgery booking and any communications prior to the surgery. Maintain intricate knowledge of surgical procedures and Practice offerings and pricing models and goals and be able to interpret and apply that knowledge to meet patient goals with ultimate goal of booking surgeries. Quickly build accurate quotes based on information provided by individuals in the first consultation, and communicate with patients about surgery quotes, financing options, and cancellation policy, helping them understand options and working with them to book the surgery. Provide detailed written summaries of quotes to patients and potential patients after initial consultation to give them all relevant information needed to be able to book surgeries. Track quotes given and booking rate; track reasons given for not booking, and follow up with those who have not elected the surgery to try to get them to book; set up in-person consults as needed to try to drive booking. Once patients have booked surgery, schedule surgery and payment deadlines and communicate information to the patient; during second consultation, meet with the patient and go over before and after photos, walk patient through the surgical journey, both before and after, and answer any questions patient may have. One week prior to surgery, send patient details needed immediately before or the day of the surgery, share testing requirements and items for patient to take to the surgery center and confirm implant info. Ensure all patient paperwork is completed prior to surgery and order any pre-admission testing or pre-operative clearance as needed; additionally, ensure results are received and recorded Build relationships with surgical patients to enlist vocal brand ambassadors. Manage OR and procedure schedules, including coordinating timing and paperwork with surgery centers and second consult and procedure schedules internally. Manage patient payment spreadsheet; check in prior to surgery and follow up with patients if needed; communicate cancelling and rebooking as needed for non-payment; find other patients to fill canceled spots. Collect and accurately patient copayments and insurance payments. Submit accurate prior authorizations for insurance cases to ensure coverage and coordinate communications with insurance companies. Receive and coordinate verification of post-operative reports from the Surgeons. Complete LOA and FMLA paperwork for patients for surgery patients. Oversee implants for surgery, including procuring right sizes, filling out consignment sheets, and providing implants to first assist to bring to the surgery center; order implants or notify responsible individual as necessary to maintain stock; track and label implants in inventory. Accountable for tracking and managing implant warranty cases; work with First Assist to ensure implants are explanted and sent back to the manufacturer; follow up as needed to resolve issues.
    $34k-42k yearly est. Auto-Apply 23d ago
  • Scheduling Coordinator

    Dimichaelangelo Family Dentistry Inc.

    Westerville, OH

    Job Description The Scheduling Coordinator engineers, monitors, and manages the dental schedule for multiple providers and helps patients understand their treatment needs, treatment options, and payment options. The Scheduling Coordinator will also perform all general front-office duties for the dental office. Skills and Qualifications: Knowledge of appointment coordinator procedures Skilled in the use of standard office equipment including telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software) Ability to maintain composure and professionalism when exposed to stressful situations Ability to develop trust with the doctors, co-workers, and patients Ability to work cooperatively with management, staff, and patients Ability to prioritize, organize, and complete tasks in a timely and independent manner. Duties and Responsibilities: Provide an exceptional patient experience by ensuring that patients are scheduled properly using the correct scripts and in a timely fashion. Prepare, maintain, and monitor schedules. Fill canceled/rescheduled appointments assuring the schedule is full. Understand dental procedures and dental terminology for proper scheduling and treatment coordination. Schedule and confirm patient appointments. Monitor the log of unpaid insurance claims. Call insurance companies and follow up on claims more than 14 days old Review and discuss treatment plans with patients along with payment options and policies. Verify dental insurance information. Greet patients as they come in. Make sure every patient that comes in has an identification photo and accurate personal and insurance information in their accounts. Announce patients arrivals to staff. Monitor the clock to make sure all patients are seated on time Scan patient forms into dental software and manage the document center. Obtains necessary financial, and/or medical updates along with HIPAA forms. Answer incoming calls including new patient calls, emergencies, requesting records, and follow-up. Work closely with clinical staff and other front office staff to ensure smooth flow of patient care. Perform general front office duties and other duties as required. Physical Requirements: The following physical activities described are a representation of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the individual is required to utilize repetitive hand, wrist, and finger movements; walk, stand, and sit for extended periods; raise and lower objects; occasionally required to stoop, bend, kneel, and reach above shoulders; and occasionally lift up to 25 pounds. The specific vision abilities required by this job include close vision.
    $30k-44k yearly est. 14d ago
  • Front Office Support FT

    Diamonds Direct Management 3.9company rating

    Columbus, OH

    Brief Description We are looking for a Front Desk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO! Requirements Previous customer service/front desk experience Experience in a luxury retail environment preferred Good organizational and multi-tasking abilities Ability to pass background check and drug screening Excellent oral communication skills Sit or Stand for long periods of time Working Saturdays are a must Summary Greet customers and initiate a luxury experience Professional and welcoming presentation Ability to maintain composure in high pressure and fast-paced environment Answer and direct calls of multi-line phone system Assist with inventory counts and store open and/or close Type appraisals Proficient computer skills Prepare outgoing mail Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) A commitment to personal excellence Inclusive team player with a positive attitude Dependable A passion for the jewelry industry
    $27k-34k yearly est. 18d ago
  • Medical Receptionist - Patient Experience Specialist

    Sono Bello 3.9company rating

    Columbus, OH

    Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now. No work on Holidays or night shifts so you can have a normal/regular life balance Work in “happy medicine”; treating patients who are excited about improving their lives An opportunity to work in the growing fast paced world of aesthetics A small practice feel, with big company support Key Responsibilities: Customer Service/Administration Greet all patients, and offer beverage Check patients in and make sure schedule reflects appointment status Check patients out and schedule next appointment Maintain accountability for the schedule book Introduce visitors to the appropriate personnel that will assist with their concerns Conduct confirmation calls for appointments Pull next day's patient charts and organize per scheduled appointment time Prepare new patient charts Maintain inventory of all front office supplies Check email and forward to the appropriate staff member Organize and maintain file system Keep Font Desk and Lobby area clean Billing Process payments Print daily close out reports on scheduling system and review for accuracy. Fill deposit slips for all received cash and checks Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Use of the telephone, computer and other related instruments or devices Vision and hearing acuity Standing and walking for periods of time Ability to lift up to 25 pounds Key Skills/Qualifications: Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence Ability to speak effectively before groups of customers or employees of the organization Ability to add, subtract, multiply and divide Ability to carry out instructions furnished in written, oral, or diagram form Ability to problem solve' #LI-AH1 Compensation Range $15.75 - $18.90 USD Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave. Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. For applicants located in CA: link
    $15.8-18.9 hourly Auto-Apply 6d ago
  • Medical Nutrition Coordinator

    TCH Group, LLC 2.9company rating

    Westerville, OH

    This employee performs patient followup, generally responsible for the evaluation of patient adherence to physician orders. Job Responsibilities: Provides patient education as an intricate part of the patient care activity, according to the patient need and policy Performs complete and professional patient assessments in accordance with policies and procedures Maintains current knowledge of enteral home care techniques and relevant enteral therapy concepts Represents the company through professional personal appearance, patient care activities, and content of written reports Gathers necessary information from referral source to ensure insurance coverage of each enteral patient Follows up on necessary paperwork to ensure payment for services rendered Maintains patient records in complete and organized manner in compliance with accreditation standards Drives to admit, deliver, and pick up such items as enteral formula, feeding pump(s), IV poles, and/or related feeding supplies to patients' home or place of business Provide patient care, treatment, and service in a continuous and coordinate manner in settings appropriate to meet patient needs Promote safe, effective patient and organizational environments, as well as feeding equipment use Participate in on-going education that includes in-services, training, and other activities to maintain and improve individual competence
    $36k-56k yearly est. 1d ago
  • Medical Nutrition Coordinator

    Carsonvalleyhealth

    Westerville, OH

    This employee performs patient followup, generally responsible for the evaluation of patient adherence to physician orders. Job Responsibilities: Provides patient education as an intricate part of the patient care activity, according to the patient need and policy Performs complete and professional patient assessments in accordance with policies and procedures Maintains current knowledge of enteral home care techniques and relevant enteral therapy concepts Represents the company through professional personal appearance, patient care activities, and content of written reports Gathers necessary information from referral source to ensure insurance coverage of each enteral patient Follows up on necessary paperwork to ensure payment for services rendered Maintains patient records in complete and organized manner in compliance with accreditation standards Drives to admit, deliver, and pick up such items as enteral formula, feeding pump(s), IV poles, and/or related feeding supplies to patients' home or place of business Provide patient care, treatment, and service in a continuous and coordinate manner in settings appropriate to meet patient needs Promote safe, effective patient and organizational environments, as well as feeding equipment use Participate in on-going education that includes in-services, training, and other activities to maintain and improve individual competence
    $34k-56k yearly est. 1d ago
  • Front Desk Coordinator

    Robert Half 4.5company rating

    Columbus, OH

    Description We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in Columbus, Ohio. In this contract position, you will play a key role in ensuring smooth daily operations by providing exceptional customer service and managing front desk responsibilities. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently. Responsibilities: - Greet visitors and clients warmly and assist them with inquiries or directions. - Manage a multi-line phone system, answering inbound calls promptly and courteously. - Coordinate concierge services to meet the needs of guests and staff. - Perform filing and maintain accurate records to ensure efficient document management. - Provide support in medical front office tasks, including scheduling and patient coordination. - Maintain the front desk area, ensuring it is organized and welcoming. - Utilize Microsoft Office tools to create and manage documents, spreadsheets, and correspondence. - Handle switchboard operations effectively, managing calls across multiple lines. - Deliver outstanding customer service by addressing concerns and resolving issues promptly. - Assist with general administrative tasks as needed to support overall operations. Requirements - Previous experience in receptionist or front desk roles is required. - Proficiency in managing multi-line phone systems and switchboard operations. - Strong customer service skills with the ability to handle inquiries and complaints in a detail-oriented manner. - Familiarity with medical front office procedures and practices. - Proficient in using Microsoft Office applications, including Word, Excel, and Outlook. - Excellent organizational and time management skills to handle multiple tasks efficiently. - Ability to maintain a welcoming and detail-oriented demeanor at all times. - Strong communication skills, both written and verbal, to interact effectively with clients and team members. TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
    $24k-29k yearly est. 17d ago
  • PATIENT CARE REPRESENTATIVE

    Heart of Ohio Family Hea Lth Centers 3.0company rating

    Columbus, OH

    Functions as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing Outreach and Enrollment Assistance to the uninsured which includes what's available in the Marketplace and Medicaid Expansion. Interpreting a foreign language into English and English into a foreign language to facilitate the health care service (if applicable). Reports to : Operations Supervisor Supervises : No Dress Requirement : Business casual or scrubs in accordance with Heart of Ohio Family Health Center's dress code policy Work Schedule : F/T Monday through Friday during standard business hours but will include some evenings and weekends as well. Times are subject to change due to business necessity Non-Exempt Job Duties : Essentials considered to the successful performance of this position: Collects and evaluates information about a patient regarding opportunities to assist in achieving patient/family healthcare coverage needs Conduct public education activities to raise awareness about Ohio's Healthcare Marketplace, health insurance coverage options, and Medicaid Expansion Contact and secure community presentation locations and recruitment of participants Provide information in a fair, accurate and impartial manner that is culturally appropriate Educates patient's regarding what is offered based on the needs of the patient Researches, and informs and patients about the health care options available Accurately and ethically interprets spoken foreign languages into English and English into a foreign language (if applicable) Accurately translates written foreign languages into English and English into a foreign language, as assigned (if applicable) Accurately, clearly and efficiently documents actions taken and activities performed Other related duties as assigned Job Qualifications (Experience, Knowledge, Skills and Abilities) Willingness to work with all cultural and socioeconomic groups without judgment or bias Demonstrates ability to cooperatively work/mediate with all age groups and family groups Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty Demonstrated ability to accurately and clearly translate, verbal and written, a foreign language into English and English into a foreign language Ability to work with minimal supervision and exercise sound independent judgment Strong verbal and written communication skills Preferred holder of interpreting certificate (if applicable) Some experience in community relations/education and public presentation preferred Experience in or with community healthcare a plus Must be able to work independently as well as with a team Reliable transportation a must Demonstrates competency in working sensitively and respectfully with people of various cultures and social status Knowledge of federal, state and local laws and regulations about health care. Ability to communicate (orally and in writing) in a professional manner Ability to maintain an established work schedule to ensure dependability and accuracy of work quality Equipment Operated : Telephone & Fax Computer & Printer Scanner Calculator Other office and medical equipment as assigned Facility Environment : Heart of Ohio Family Health operates in multiple locations, in the Columbus, OH area. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All clinical facilities are ADA compliant. Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position: Mobility = ability to easily move without assistance Bending = occasional bending from the waist and knees Reaching = occasional reaching no higher than normal arm stretch Lifting/Carry = ability to lift and carry a normal stack of documents and/or files Pushing/Pulling = ability to push or pull a normal office environment Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly Hearing = ability to accurately hear and react to the normal tone of a person's voice Visual = ability to safely and accurately see and react to factors and objects in a normal setting Speaking = ability to pronounce words clearly to be understood by another individual
    $32k-37k yearly est. Auto-Apply 60d+ ago
  • Hospital Based Bilingual Patient Advocate

    Elevate Patient Financial Solution

    Columbus, OH

    Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This part-time position is located 100% onsite at a hospital in Columbus, OH, with a Sunday-Wednesday 7:00a-2:30p or Monday-Thursday schedule from 7am-2:30pm. Holiday coverage is possible based on client needs. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked. * Provide exceptional customer service at all times. * Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Request home visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * All other duties as assigned Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * High School Diploma or GED preferred, except when required by our client. * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English. * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Ability to multitask * Ability to function in a fast-paced environment The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer
    $30k-38k yearly est. 31d ago
  • Front Office Receptionist I

    Lower Lights Health 3.3company rating

    Minerva Park, OH

    ABOUT US Exciting things are happening at Lower Lights Christian Health! We're expanding our mission to serve the community with the opening of our new Northland site. As we get ready for our grand opening January of 2026, we're looking for compassionate and dedicated individuals to join our growing team and make a lasting impact. Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2021, we served over 12,000 patients - with approximately 28% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage. JOB SUMMARY Serve as liaison between patients, medical support staff, contact center, and other sites. Greet and check in patients, use and update patient charts, collect patient co-pays, and facilitate flow of patients through a pre-determined schedule of appointments at Lower Lights' sites. Greet and direct non-patient visitors as they arrive. DUTIES RESPONSIBILITY 1. Demonstrate the ability to efficiently function in the business office. A. Greet patients and visitors in a prompt, courteous and professional manner B. Register new and existing patients upon their arrival, including assuring accurate completion of required paperwork, and verification of and updates to key patient demographic and financial information. C. Validate patient insurances with each visit, and update their insurance as as needed. D. Establish accurate sliding fees for patients who qualify, and obtain and verify all documentation required for a sliding fee. E. Collect co-pays from patients as required, and accurately enter them into patient's records. F. Close payment batch at the end of each work day, ensuring that batch paperwork and receipts match. G. Maintain appointment schedules and follow office scheduling procedures. H. Communicate appropriately with patients as necessary. This includes using medical interpretation tools provided (e.g., Cyracom, Propio, onsite interpreters) to communicate with patients, for in-person conversations, phone conversations, and to leave voicemails for non-English speaking patients. J. Understand and adhere to LLCHC employee policies, including attendance standards. RESPONSIBILITY 2. Possess the skills necessary to organize and process daily workload. A. Prepare and print any encounter forms/face sheets for patients to complete as they arrive. B. Accurately enter patients' personal data and demographics into the EMR.| C. Stay current each day on the scanning of patient front office documents into the EMR. RESPONSIBILITY 3. Demonstrate the ability to communicate effectively with medical staff, patients, and visitors verbally and in documentation. A. Document medication refill requests completely and clearly in the medical record. B. Assure documentation is legible, professional and completed in a timely manner. C. Complete any patient reminder calls, rescheduling calls, and other follow-up phone calls to patients, using medical interpretation tools (e.g., Cyracom, Propio, etc.) where required. D. De-escalate upset patients as needed, involving Practice Manager when necessary for safety and patient satisfaction. RESPONSIBILITY 4. Demonstrate knowledge of common safety hazards and precautions. A. Practice fire safety and be knowledgeable of all general emergency procedures. RESPONSIBILITY 5. Possess interpersonal skills to maintain effective working relationships with others, and function independently. A. Demonstrate cooperative behavior in interactions with coworkers. B. Participate in welcoming and orienting new staff. C. Demonstrate effective time management and organizational skills. D. Appropriately apply the policies and procedures of Lower Lights Christian Health Center. E. Must be very flexible in adapting to individual site workflows. F. Accept and perform all other work-related duties as assigned by the Practice Manager. RESPONSIBILITY 6. Demonstrate the ability to keep the business office clean, organized, and a safe environment for all. A. Keep work area clean and well organized. B. Confine the taking of meals to an identified break room, or other non-clinic, non-patient facing areas. C. Inform Practice Manager of need for office supplies, well in advance of depletion. RESPONSIBILITY 7. Participate in programs and other opportunities and activities, which contribute to continued growth. A. Attend required meetings and in-service education programs. B. Participate on committees as requested by leadership. C. Continue education in order to remain current on policy and procedures of the medical office. Furthering education in your field (e.g., office management certification training) can provide a greater understanding of the roles at LLCHC, and may provide you with future opportunities. This job description is intended to describe the general content of and requirements for the performance of this job. It is not to be considered an exhaustive statement of duties, responsibilities or requirements. BENEFITS AND PERKS * Health benefits including medical, vision, dental, life, disability * Generous Paid Time Off * 10 Paid Holidays * Student loan forgiveness opportunities * Employee Assistance Program (EAP) with access to various consultants * 3% match toward retirement fund * And more! LIVING OUR VALUES You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion. EOE STATEMENT LLCHC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $28k-33k yearly est. 50d ago
  • Patient Access Representative- FT 100% Days - Adena Sleep Lab

    Adena Health 4.8company rating

    Chillicothe, OH

    The Patient Access Representative assists patients, clinic staff or other clinical staff to schedule, pre-register, register for all services at Adena Health System. Patient Access Representatives use established interviewing techniques to gather information in person, by accessing Meditech or eCW or by phone. Information gathered includes demographic information, insurance, financial, ensuring correct precert/authorization and other information from patients or their representatives required for billing and collecting patient accounts. This position uses various electronic tools to ensure the patient's insurance coverage is active. This position will be required to run an estimate on each patient at each visit or over the phone when pre-registering. Required signatures and documents are obtained by this position at the time of registration and scanned into document imaging. This position enters diagnosis, tests and checks orders for completeness and medical necessity. This position interacts with clinicians in the ER, outpatient and clinics to ensure patient care is delivered in a timely manner. The Patient Access Representative must be self-driven and able to multi-task and prioritize their work. They must have strong communication skills and be able to deal effectively with others. This position is team oriented and contributes to achieving department goals. In addition, Patient Access Representatives at AGMC answer all incoming calls on the hospital switchboard and transfer as appropriate.
    $29k-33k yearly est. Auto-Apply 7d ago
  • Patient Service/Front Desk Coordinator

    Myeyedr 4.3company rating

    Springfield, OH

    About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required. You Will * Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience * Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments * Assist in appointment confirmations and patient outreach in partnership with Doctor availability * Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed * Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs) * Collaborate with doctor(s) and team members to provide seamless patient experience About You * Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks * Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff * Flexible, nimble and agile mindset with the ability to wear multiple hats * Friendly, caring, and patient-centric person who thrives in a fast-paced environment * Team player who is willing to collaborate to provide the best patient experience * Computer Savvy with excellent oral and written communication skills * Professional attitude and ability to problem solve and respond to patient service requests Growth With Us * Grow and develop your career through role specific training programs * Be offered an opportunity to earn bonuses and commission (role specific) * Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more * Participate in our Vision coverage and associate discounts on our products * Participate in our 401K with competitive company match * Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
    $25k-30k yearly est. 16d ago
  • Front Desk Coordinator

    Dental Office

    Lancaster, OH

    Lancaster Pediatric Dentistry is seeking a Front Desk Coordinator to join our dedicated team of dental professionals. Our practice is recognized for offering the community a wide range of pediatric dental services utilizing state-of-the-art technology and a modern approach. The ideal candidate for this role possesses a keen eye for detail and thrives in a fast-paced environment. If this sounds like you, submit your application today! Schedule Open to full or part-time opportunities Benefits Medical, dental, vision, and life insurance Short and long-term disability options PTO and paid holidays 401(k) options Qualifications Prior dental front office experience is required INDHRTC01
    $25k-32k yearly est. Auto-Apply 13d ago
  • Front Office Assistant

    Gen4 Dental

    Newark, OH

    At Stoner Periodontics, our team is committed to delivering exceptional periodontal, implant, and aesthetic care to patients throughout Ohio. With a focus on minimally invasive procedures, contemporary techniques, and state-of-the-art technology, our practice has become a trusted choice for patients seeking expert periodontal and implant services. We are looking for dedicated, skilled professionals who thrive in a patient-centered environment and are passionate about advancing their careers in periodontics, dental hygiene, or clinical support. Our team works collaboratively to provide personalized treatment plans and outstanding patient care, ensuring every individual feels comfortable and well-informed. Joining Stoner Periodontics means becoming part of a respected, high-performing team where your expertise is valued, your professional growth is supported, and your work makes a direct impact on patients' oral health and confidence. We provide a culture that emphasizes teamwork, advanced technology, and ongoing education, giving staff the tools to excel in their roles. To learn more about our office, check out our website here: stonerperiospecialists.com/dublin-ohio Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: Work Life Balance (Monday-Thursday 7:00AM-4:30PM Fri 8:00AM-2:00PM) Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!) Parental Leave: Up to 3 weeks paid 401(k) Match Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues CE & Growth: SPEAR access + continuing education Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans Pet Insurance: Flexible plans + 24/7 telehealth for your pet Compensation: $22-24/Hour Key Responsibilities Build and maintain productive schedules for our doctors and hygienists Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment Assist patients with understanding their treatment plan and increase dental case acceptance Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary Posting and collection of patient payments Schedule surgical appointments with Doctors and Anesthesiologist Correspond and coordinate with referring doctors offices Qualifications Customer service experience Dental office experienced (preferred) Experience with scheduling and ability to multitask Additional information We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Working Environment & Physical Requirements Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
    $22-24 hourly 18h ago
  • Dental Receptionist

    Comfort Dental Lancaster 4.2company rating

    Lancaster, OH

    Job Description About Us: We are a patient-focused, high-quality general dental practice dedicated to providing exceptional care in a friendly and professional environment. Our team values reliability, professionalism, and excellent customer service. We are looking for a front desk receptionist who is organized, detail-oriented, and committed to creating a welcoming experience for our patients. Job Responsibilities: Greet and check in patients with a warm, friendly attitude Manage phone calls, schedule appointments, and confirm patient visits Verify insurance eligibility and benefits Collect payments and maintain accurate financial records Assist with patient forms, records, and data entry Coordinate with the dental team to ensure smooth daily operations Maintain a clean and organized front desk area Handle other administrative duties as assigned What We're Looking For: Previous experience in a dental or medical office preferred but not required *Candidates with dental insurance experience are highly encouraged to apply Strong communication and customer service skills Detail-oriented with excellent organizational abilities Ability to multitask in a fast-paced environment Proficiency with dental software (Dentrix, Eaglesoft, or Open Dental preferred) Dependability and professionalism Positive attitude and team-oriented mindset What We Offer: Competitive pay based on experience Paid time off and benefits package Supportive and professional work environment Growth opportunities within the practice Team bonding staff events Summary of Schedule: 10 hr shifts At least one week day off Up to 2 mandatory Saturdays a month 7:30am-1:30pm How to Apply: If you're a dedicated professional with a passion for excellent patient service, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you would be a great fit for this role. Job Type: Full-time Benefits: 401(k) matching Health insurance Opportunities for advancement Paid time off Schedule: 10 hour shift Ability to Commute: Lancaster, OH 43130 (Required) Ability to Relocate: Lancaster, OH 43130: Relocate before starting work (Required) Work Location: In person Powered by JazzHR vYjrJjk7lo
    $37k-44k yearly est. 15d ago
  • Patient Registrar - FHP Internal Medicine (60427)

    Fairfield Medical Center 4.2company rating

    Lancaster, OH

    For more than a century, Fairfield Medical Center has been a regional healthcare provider who delivers exceptional care to our patients by creating exceptional experiences for our employees. The driver behind our culture is that we all believe in the value of it, and we hire people into the organization who are also committed to making a difference. Our employees truly go the extra mile to serve our patients and each other. When you join us, you become part of our team; it is our goal to not only be the best place you will ever work, but the only place you will want to work. Join our team. Make a difference. Job Description: The Patient Registrar supports the mission of providing quality healthcare to the patients of Fairfield Healthcare Professionals by being a professional and personable first point of contact for all patients. This position is a vital member of the patient care team and is responsible for the efficient and orderly registration of patients. * Registering and Pre-Registering Patients. * Verifying Patients Identification, Demographic Information, and Insurance Information. * Point of Service Cash Collections, Co-pays, Deductibles and Coinsurance. * Obtaining Consent for Medical Treatment and other Compliance as necessary. * Accurate Computer Data Entry. * Scanning of patient documents (Insurance Cards, Photo I.D., Advance Directive Documents, Legal Documents, etc.) * Working with various systems, including: The Patient Registration System, Electronic Medical Records, and Data Pay * Any Additional systems and assignments to ensure department needs are met.
    $29k-34k yearly est. 20d ago

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