Scheduling Specialist
Remote job
About QuenchQuench USA, Inc. offers bottle-free filtered water solutions for healthy and environmentally conscious consumers outside the home, through direct sales and independent dealers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers, purify the existing water supply to provide reliable and convenient filtered water to a broad mix of businesses, including government, education, healthcare, manufacturing, retail, hospitality, and other large commercial customers, including more than half of the Fortune 500. Quench has grown from a small regional company to a national and international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. The Company has a sustainable mission and value proposition and is the leading consolidator in a fast-growing market. Headquartered in King of Prussia, PA, Quench has sales and service operations across North America to serve our 60,000+ customers, and a network of over 250 independent dealers selling products under the brand names Pure Water Technology, Wellsys and Bluline. Quench is a Culligan Company.
About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit *****************
Values: 5c'sCulligan as One Customers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results
About the RoleCulligan Quench is looking for a Field Service Dispatcher with hands-on experience in routing or dispatching for technician installations, service breakdowns, or maintenance work. This role plays a key part in coordinating our technician schedules and ensuring we deliver on our service-level agreements (SLAs).
You'll serve as the bridge between our customers and our field teams-balancing technician availability with customer needs, optimizing routes, and making real-time decisions to keep our service operations running smoothly.
This is an ideal role for someone with dispatch, routing, or logistics coordination experience who enjoys fast-paced problem-solving, clear communication, and keeping both customers and technicians supported and informed.
Equal Opportunity Employer:We are committed to fostering an inclusive workplace and hiring employees without discrimination based on race, color, religion, gender, disability, age, or other factors prohibited by law.
Quench is an Equal Opportunity Employer.Responsibilities
Coordinate technician dispatching and routing for installations, service calls, and repairs
Communicate directly with customers to confirm appointment details and scheduling updates
Collaborate daily with Sales, Service, and Supply Chain teams to ensure customer needs are met
Proactively monitor service queues and field activity to meet or exceed SLAs
Troubleshoot scheduling conflicts and make real-time decisions to optimize technician routes
Escalate service issues when needed and keep internal stakeholders informed
Attend daily service huddles and actively support field team planning
Accurately document all updates and communications in our service systems
Requirements
THIS POSITION IS REMOTE BUT NEEDS TO BE WITHIN DRIVING DISTANCE TO GRAPEVINE, TX OR KING OF PRUSSIA, PA
2+ years of routing, dispatching, or field service scheduling experience
Experience coordinating technician installations or emergency service calls is highly preferred
Strong communication skills-professional, clear, and customer-focused
Comfortable navigating multiple systems and communication channels (email, phone, chat)
Highly organized with strong attention to detail and a proactive mindset
Ability to work cross-functionally in a fast-paced, service-driven environment
Proficiency in Microsoft Office (Outlook, Excel, Word)
Benefits
Medical, Dental, Vision which start day one
401(k) match of 50% up to 6%
PTO and Paid Holidays
Our MissionAs the leading quality water expert, Culligan Quench is committed to help individuals, families and communities in need of clean, safe water. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do.
We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
Please be aware of employment scams. Culligan Quench will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made.
Auto-ApplyScheduling Specialist Remote after training
Remote job
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
Home Base Patient Services Coordinator II (PSC II)
Remote job
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research.
The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial “face and attitude” of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager.
Job Summary
Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions
-Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
-Make patient appointments and maintain appointment records.
-Greet and assist patients.
-Answer telephones, assist callers with routine inquiries, and schedule appointments.
-File materials in patient folders and print appointment schedules.
-Process patient billing forms and scan documents to patient medical record/LMR.
-Call for patient medical records and laboratory test results.
-Open and distribute unit mail or faxes.
-Type forms, records, schedules, memos, etc., as directed.
-Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
-Acts as "Super User" for scheduling, registration and billing systems.
-Provides assistance and training to others in these areas.
-May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred
Experience
office experience 2-3 years required
Knowledge, Skills and Abilities
- Proficiency with all Office Suite,
-Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Managing one's own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Physical Requirements
Standing Occasionally (3-33%)
Walking Occasionally (3-33%)
Sitting Constantly (67-100%)
Lifting Occasionally (3-33%) 20lbs - 35lbs
Carrying Occasionally (3-33%) 20lbs - 35lbs
Pushing Rarely (Less than 2%)
Pulling Rarely (Less than 2%)
Climbing Rarely (Less than 2%)
Balancing Occasionally (3-33%)
Stooping Occasionally (3-33%)
Kneeling Rarely (Less than 2%)
Crouching Rarely (Less than 2%)
Crawling Rarely (Less than 2%)
Reaching Occasionally (3-33%)
Gross Manipulation (Handling) Constantly (67-100%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
One Constitution Wharf
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyAppointment Scheduler
Remote job
Our Story: Every interaction should be without problems and friction. To help us to keep giving our clients the outstanding service they have come to expect, we are looking to add a customer-oriented, meticulous Appointment Scheduler to our team. Our perfect applicant is someone who enjoys helping people, is very organized, and is looking for a remote job where they may work from anywhere!
Coordinating the schedules of clients and team members as well as booking and scheduling appointments falls to the Appointment Scheduler. You will be very important in making sure our team keeps on target and that our clients have a flawless experience.
Significant Purposes:
Help team members and customers with appointments, conference scheduling and confirmation of activities including meetings.
Manage a lot of appointments requested using several online scheduling systems, email, and phone calls.
Maintaining current calendars helps one to have exact schedules free of issues.
Remind customers of their appointments and succinctly and clearly explain their details.
Manage any planned events' adjustments, cancellements, or rescheduling with skill and efficiency.
Respond fast to consumer questions and address any problems they might have to provide exceptional service.
Track your appointments to ensure none are double scheduled or forgotten.
Help to coordinate appointment scheduling generally.
Try to foresee challenges and suggest fixes to raise output.
Requirements include:
To apply, candidates have to be permanent residents or legal U.S. citizens.
shows extraordinary diligence and organization.
Excellent writing and speaking skills.
Knowledgeable with Microsoft Office and scheduling tools; knowledge with [specific tools/software] would be beneficial.
Ability to manage several tasks concurrently in a demanding environment.
Able of working remotely and alone.
Having past knowledge with scheduling or customer service is beneficial but not required.
Services Provided:
Work from any location at flexible hours.
Competitive salaries and benefits.
Possibility of professional development.
a team culture marked by mutual support and cooperation all around.
Method of Application:
Are you ready to oversee our booking process? Please send a cover letter and a résumé detailing your credentials if you are considering the post of Appointment Scheduler. Your interesting addition to our team would be fantastic!
Remote Medical Scheduler
Remote job
Job Description
Responsibilities
Launch Your Healthcare Career with RadNet Virtual Job Fair - Wednesday January 7th, 2026 9:00 AM - 3:00 PM EST
Looking to start a meaningful career in healthcare? Join us at RadNet Radiology's Virtual Job Fair on Wednesday January 7th, 2026, and explore our Remote Medical Scheduler openings.
Position: Scheduler
As a Medical Scheduler, you'll be the first point of contact for patients scheduling important imaging appointments. You'll:
Schedule, reschedule, and manage appointments
Provide friendly and professional customer service
Support patient care across our network of imaging centers
Why RadNet?
$16.00 hourly rate, PLUS monthly incentive/bonus opportunity!
Full benefits: Medical, Dental, Vision, HSA, 401(k) with Match
Free imaging services for you and your immediate family
In-office role with real impact
Room to grow your career in a stable, supportive environment
You Bring:
Strong customer service, communication and phone skills
Strong basic computer and data entry skills
A customer-first attitude and attention to detail
Call Center or Medical Experience a plus!
An ability to work onsite when needed and work remotely
Location Info:
Must be able to train at 1825 SE Tiffany Avenue, Suite 104, Port St Lucie Fl 34952 and reside within 50 miles of our office
Whether you're changing careers or just starting out, this is your chance to join a mission-driven team that values your growth.
Register now to reserve your spot: Link Coming Soon!
Take the next step toward a rewarding future in healthcare with RadNet!
Phone Booker / Appointment Scheduler (Remote)
Remote job
We're looking for a detail-oriented, people-focused Phone Booker to help support our team by scheduling appointments with prospective members. If you've got strong communication skills, can stay organized, and aren't afraid to make calls, this role is your zone.✨ What You'll Do
Make outbound calls to warm leads and confirm their interest
Schedule candidate appointments using our online calendar system
Follow up with individuals who missed prior meetings
Provide friendly, professional communication at all times
Maintain accurate notes and track call outcomes
Collaborate with the team to keep the enrollment pipeline moving
📌 What We're Looking For
Strong communication skills (clear, confident, professional)
Comfortable making a high volume of calls daily
Organized and consistent with follow-up
Ability to work independently and manage your time well
Basic tech proficiency (Calendly, Zoom, email, CRM training provided)
Previous experience in appointment setting, customer service, or recruiting is a plus - but not required
💼 Role Details
Remote (Work from anywhere)
Flexible hours
Training provided
🌟 Why You'll Love Working With Us
Supportive, growth-focused environment
Clear goals and expectations
Opportunities to expand into recruiting
You're helping connect candidates with lifetime benefits
If you're motivated, reliable, and ready to help our recruiting team win, we'd love to hear from you. Apply today and let's get you on the phone!
Auto-ApplyV104 - Intake and Scheduling Specialist
Remote job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
This role at Job Duck offers the opportunity to support a fast‑paced professional environment where responsiveness and smooth communication truly make a daily impact. The position centers around assisting clients with care, managing incoming calls with a warm and engaging presence, and ensuring that follow‑ups and intakes are handled with clarity and consistency. You will contribute by preparing polished templates, maintaining accurate spreadsheets, and coordinating schedules so operations run seamlessly.
A candidate who thrives in this role enjoys interacting with others, communicates with confidence, and stays organized even when navigating multiple software tools at once. If you bring strong English skills and a naturally outgoing approach to your work, you will excel here.
• Salary Range: 1,150 USD to 1,220 USD
Responsibilities include, but are not limited to:
Answering phone calls (approximately 10/day), it can vary
Handle scheduling and calendar coordination
Support general administrative functions
Create and maintain spreadsheets
Templates drafting.
Client intake and follow-up.
Requirements:
Strong written and spoken English
Excellent grammar and communication skills
Responsive and detail‑oriented
Comfortable using multiple software platforms simultaneously
Outgoing communication style
Ability to stay organized while handling varied administrative tasks
CRM: Lawmatics
VoIP: RingCentral
Internal communication: Microsoft Teams Channel, Slack
Outlook
Work Shift:
9:00 AM - 6:00 PM [EST][EDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Auto-ApplyClinical Scheduling Specialist
Remote job
Master Clinical Scheduler @ Midi Health: 👩 ⚕️💻
Midi is seeking an experienced Master Scheduler to join our cutting edge healthcare start-up. This is a rare opportunity to start at the ground level of a fast-growing healthcare practice! We offer a flexible work schedule and 100% remote environment with a competitive salary, benefits and a kind, human-centered environment.
Business Impact 📈
Sole responsibility for creating every Midi clinician's schedule in Athena
Daily monitoring of clinician schedules
Management of patient waiting list to backfill patients as times become available
Rescheduling of patients as needed
Adjustment of clinician schedules as needed
Cross-coverage of Care Coordinator Team responsibilities as assigned
What you will need to succeed: 🌱
Availability! 5 days per week, 8 hour shift + 30 min unpaid lunch - 9:30 AM to 6 PM PST
Minimum of five (3) years as a Clinical Scheduler building clinician schedules (preferably in AthenaHealth)
Minimum of 1 year experience working for a digital healthcare company
Proficiency in scheduling across multiple time zones
Self-starter with strong attention to detail
What we offer:
Compensation: $30/hour, non-exempt
Full Time, 40-hour work-week
Fully remote, work from home opportunity!
Benefits (medical, dental, vision, 401k)
The interview process will include: 📚
Interview with Recruiter (30 min Zoom)
Interview with Scheduling Supervisor + Lead Scheduler (30 min Zoom)
Final Interview with Practice Manager (30 min Zoom)
***Scheduled Shift Time is M-F 9:30am-6pm PST***
Thanks for your interest in Midi 👋While you are waiting for us to review your resume, here is some fun content to check out! Check us out here and here. Trust that our patients love❣️us! #Menopauseishot
#LI-DS1
Please note that all official communication from Midi Health will come from **************** email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at ********************.
Midi Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Please find our CCPA Privacy Notice for California Candidates here.
Auto-ApplyPatient Scheduling Specialist II
Remote job
**This position requires candidates to be located within reasonable commuting distance to Costa Mesa, CA. Training will be conducted on-site, with periodic visits required after training.
The Patient Scheduling Specialist II builds on foundational scheduling skills and handles more complex patient interactions. This role is responsible for coordinating multi-provider schedules, verifying insurance benefits, and addressing scheduling issues with greater independence. PSS II may also mentor new hires and support daily operations.
Note: This position will follow a hybrid training model during the first ninety (90) days of employment, requiring a combination of in-office and remote work. After the initial training period, the position will transition to a remote role. However, business needs may require adjustments, and team members must maintain the flexibility to report to the office when requested.
Duties/Responsibilities:
· Answer phones and greet patients courteously and respectfully.
· Schedule and reschedule appointments for consultations, procedures, and follow-ups.
· Verify and update basic patient demographic and insurance information.
· Provide appointment instructions to patients in a clear and friendly manner.
· Maintain accurate and confidential patient records in the scheduling system.
· Communicate schedule updates with clinics and other departments as needed.
· Participate in initial training and ongoing development sessions.
· Meet basic productivity expectations for call handling and documentation.
· Coordinate appointments across multiple physicians and departments.
· Provide insurance verification and preliminary benefit information.
· Create accurate price estimates and communicate them to patients.
· Troubleshoot and resolve basic scheduling conflicts or escalations.
· Assist with onboarding and mentoring of new staff.
· Monitor schedules for efficiency and proactively address gaps or overlaps.
· Contribute to process improvement by identifying workflow issues.
· Meet or exceed performance benchmarks in accuracy and productivity.
Qualifications:
· High School Diploma or equivalent.
· 2 years of scheduling experience in a medical setting.
· Strong verbal and written customer service skills.
· Excellent organizational and planning abilities; able to manage multiple tasks simultaneously.
· Working knowledge of medical terminology, insurance plans, and authorization processes.
· Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
· Familiarity with EMR systems; NextGen and Phreesia preferred.
· Strong problem-solving and communication skills.
· Bilingual (English/Spanish) preferred.
Physical Requirements:
· Prolonged sitting at a computer workstation.
· Frequent use of a telephone.
· Ability to maintain focus while multitasking.
· Extended periods of viewing a computer monitor and reading small print.
· Ability to retrieve files from cabinets, requiring reaching, bending, or kneeling.
· Capability to lift and carry light objects.
Pay Range: $24.00 per hr - $26.00 per hr
Remote Medical Scheduler
Remote job
Job Description
Responsibilities
Launch Your Healthcare Career with RadNet Virtual Job Fair - Thursday, September 25, 2025 9:00 AM - 3:00 PM EST
Looking to start a meaningful career in healthcare? Join us at RadNet Radiology's Virtual Job Fair on Thursday, September 25, 2025, and explore our Remote Medical Scheduler openings.
Position: Scheduler
As a Medical Scheduler, you'll be the first point of contact for patients scheduling important imaging appointments. You'll:
Schedule, reschedule, and manage appointments
Provide friendly and professional customer service
Support patient care across our network of imaging centers
Why RadNet?
$16.00 hourly rate, PLUS monthly incentive/bonus opportunity!
Full benefits: Medical, Dental, Vision, HSA, 401(k) with Match
Free imaging services for you and your immediate family
In-office role with real impact
Room to grow your career in a stable, supportive environment
You Bring:
Strong customer service, communication and phone skills
Strong basic computer and data entry skills
A customer-first attitude and attention to detail
Call Center or Medical Experience a plus!
An ability to work onsite when needed and work remotely
Location Info:
Must be able to train at 1825 SE Tiffany Avenue, Suite 104, Port St Lucie Fl 34952
Whether you're changing careers or just starting out, this is your chance to join a mission-driven team that values your growth.
Register now to reserve your spot.
Take the next step toward a rewarding future in healthcare with RadNet!
Patient Scheduling Specialist II - Remote
Remote job
Job Description
**This position requires candidates to be located within reasonable commuting distance to Costa Mesa, CA. Training will be conducted on-site, with periodic visits required after training.
The Patient Scheduling Specialist II builds on foundational scheduling skills and handles more complex patient interactions. This role is responsible for coordinating multi-provider schedules, verifying insurance benefits, and addressing scheduling issues with greater independence. PSS II may also mentor new hires and support daily operations.
Note: This position will follow a hybrid training model during the first ninety (90) days of employment, requiring a combination of in-office and remote work. After the initial training period, the position will transition to a remote role. However, business needs may require adjustments, and team members must maintain the flexibility to report to the office when requested.
Duties/Responsibilities:
· Answer phones and greet patients courteously and respectfully.
· Schedule and reschedule appointments for consultations, procedures, and follow-ups.
· Verify and update basic patient demographic and insurance information.
· Provide appointment instructions to patients in a clear and friendly manner.
· Maintain accurate and confidential patient records in the scheduling system.
· Communicate schedule updates with clinics and other departments as needed.
· Participate in initial training and ongoing development sessions.
· Meet basic productivity expectations for call handling and documentation.
· Coordinate appointments across multiple physicians and departments.
· Provide insurance verification and preliminary benefit information.
· Create accurate price estimates and communicate them to patients.
· Troubleshoot and resolve basic scheduling conflicts or escalations.
· Assist with onboarding and mentoring of new staff.
· Monitor schedules for efficiency and proactively address gaps or overlaps.
· Contribute to process improvement by identifying workflow issues.
· Meet or exceed performance benchmarks in accuracy and productivity.
Qualifications:
· High School Diploma or equivalent.
· 2 years of scheduling experience in a medical setting.
· Strong verbal and written customer service skills.
· Excellent organizational and planning abilities; able to manage multiple tasks simultaneously.
· Working knowledge of medical terminology, insurance plans, and authorization processes.
· Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
· Familiarity with EMR systems; NextGen and Phreesia preferred.
· Strong problem-solving and communication skills.
· Bilingual (English/Spanish) preferred.
Physical Requirements:
· Prolonged sitting at a computer workstation.
· Frequent use of a telephone.
· Ability to maintain focus while multitasking.
· Extended periods of viewing a computer monitor and reading small print.
· Ability to retrieve files from cabinets, requiring reaching, bending, or kneeling.
· Capability to lift and carry light objects.
Pay Range: $24.00 per hr - $26.00 per hr
Scheduling Specialist
Remote job
Float Health is hiring in Chico, CA! About Float
Float Health is the full-stack platform for Specialty Pharma home infusion. We're on a mission to make healthcare safer, easier, and more efficient by connecting SuperNurses to home medication visits - moving all care that doesn't need a hospital to the home.
Float connects nurses with patients so they can get treatments for their chronic conditions in the home rather than going into the overcrowded hospital. Our model benefits all stakeholders - patients get more convenient care, nurses access flexible work for better pay, pharmacies fill more prescriptions, hospitals reduce low-reimbursement admissions, and payors enjoy 12x reduced costs with home-delivered care.
Having closed our Series A in 2023, we're at an inflection point in our growth. We've successfully demonstrated multi-state expansion, validated strong unit economics, and boast remarkable retention of patients, nurses, and pharmacies. We've facilitated over 45,000 patient visits and are scaling our platform, team, and operations to serve more geographies and patients.
The Role
As a Scheduling Specialist at Float Health, you will play a vital role in driving operational success and delivering an exceptional customer experience. You'll be responsible for coordinating nursing care by interfacing with specialty pharmacies, nurses, and patients, and maintaining relationships with all parties throughout the life cycle of a recurring patient. Leveraging various technology platforms, you'll ensure timely, accurate, and efficient scheduling and communication to support seamless care delivery.
This role requires strong organizational skills, excellent attention to detail, and a proactive, solutions-oriented mindset. You'll handle high volumes of communication and scheduling tasks-responding to or actioning approximately 40 Zendesk tickets, answering up to 30 phone calls, and scheduling between 10 to 30 patient visits per shift. Your ability to manage these responsibilities efficiently while maintaining a high standard of customer service is critical.
In addition to daily operations, you'll be encouraged to proactively identify and communicate opportunities for process improvement to maximize team efficiency. Flexibility, adaptability, and a collaborative spirit are essential, as you'll work cross-functionally with operations, product, and engineering teams to share feedback, unify workflows, and help shape the tools and automation that will drive future scalability.
What you'll do:
Use Float Health's proprietary technology and third-party platforms to schedule nursing visits for patients
Respond to and manage approximately 40 Zendesk tickets per shift, ensuring accurate and timely resolution
Answer up to 30 inbound calls per shift from pharmacies, patients, and nurses
Schedule and confirm 10-30 patient visits per shift with accuracy and empathy
Communicate professionally via phone, email, and text to coordinate care and confirm scheduling details
Ensure all necessary documentation is collected and uploaded for scheduled visits
Manage and prioritize multiple tasks in a fast-paced environment without sacrificing attention to detail
Collaborate with cross-functional teams to track data, share insights, and provide feedback to streamline operations
Proactively brainstorm and communicate potential process improvements that enhance team efficiency and scalability
Cultivate and maintain effective working relationships with specialty pharmacies and nursing partners
Required skills:
Excellent critical thinking and problem-solving abilities
Highly organized and capable of managing competing priorities with strong time management
Exceptional customer service and communication skills-able to explain complex or sensitive information clearly and empathetically
Comfortable working both independently and as part of a team in a dynamic, evolving environment
Tech-savvy and confident navigating multiple platforms at once, with a strong interest in learning new tools
A mindset geared toward continuous improvement and operational efficiency
Prior experience in healthcare or familiarity with medical terminology is strongly preferred
Location and Schedule:
Location: This is a fully remote position based in the US.
Employment Type: This is a full time position working 40 hours per week. We are looking for someone who can work weekends as part of their regular schedule for this role.
Work Hours: Float operates in the PST time zone. Work hours for this position are likely to be 11am to 7pm PST (including Saturday and Sunday).
Benefits:
Medical, dental, vision
401k matching
Unlimited PTO with minimum days
Paid parental leave
Phone & internet monthly stipend
Annual Learning Stipend
HSA & FSA
Voluntary Life, Accident, Hospital, and Critical Illness Insurance
Zero commute. Work wherever you are (on or around US hours)
Compensation:
Compensation for this role consists of a base salary and options grant, with the base salary expected to range from $48,000 to $50,000 per year. Individual compensation will be commensurate with the candidate's experience and location.
Culture:
We're a Series A startup looking for individuals who are willing to grow with the team and adapt to our fast-paced, ever changing work environment.
At Float, we #WorkfortheSuperNurse. We believe that making the
best
nurses the heroes attracts the best talent, and in turn delivers the best patient experience. As our nurses boldly do what's right for our patients, we boldly do what's right for them. If this is a purpose that inspires you, we'd love to talk!
Float Health is an equal opportunity employer. We celebrate the diversity of the team that builds for diverse users. We are committed to creating an inclusive environment for all employees.
Client Relationship & Scheduling Coordinator (Work From Home)
Remote job
Company: Expivia Marketing
(Initial Training at Expivia's Main Office - Erie, PA)
Employment Type: Full-Time
Why You'll Love This Role
Join a fast-growing, professional organization and enjoy the flexibility of working from home. After completing a mandatory in-person training at Expivia's main office in Erie, PA, you'll transition into a permanent remote role where you'll play a key part in keeping clients connected with their financial advisers.
What You'll Do
Communicate with current clients of financial advisers by phone and email (No cold calling)
Conduct scripted qualifying questions to understand client interest and needs
Schedule, confirm, and manage adviser appointments
Follow up with clients to maintain engagement and a positive experience
Keep adviser calendars organized and accurate
What We're Looking For
High school diploma or GED (required)
Experience in customer service, scheduling, or sales (preferred)
Must successfully pass a criminal background check
Proficient with Microsoft Word & Excel
Excellent communication skills and professional phone presence
Organized, detail-oriented, and able to multitask effectively
Positive attitude and commitment to client satisfaction
Compensation & Growth
Starting Pay: $12.50 - $14.00 per hour (based on experience)
Pay Increase: Eligible for a raise after 90 days
Career Growth: Expivia Marketing promotes from within for management, HR, and client service roles.
Clear Career Path: This position offers the opportunity to grow from Client Relationship & Scheduling Coordinator (Appointment Manager) into an Advisor Support Coordinator role - a higher-paying position with expanded responsibilities.
Why Work With Expivia
This isn't just a scheduling job - it's a key relationship-building role with room to grow. You'll gain valuable experience, enjoy the flexibility of working from home, and be part of a company that prioritizes internal promotion as we expand.
Patient Service Coordinator (Remote Position: Southern California)
Remote job
The Patient Service Coordinator is responsible for all aspects of physician and patient scheduling tasks including, but not limited to: scheduling all office visit appointments, confirming office visit appointments, directing new patients to the practice location, and informing the patients of documents and payment arrangements required at the time of visit. The individual must possess the ability to verify insurance eligibility, reschedule appointments, and obtain the correct corresponding authorizations.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Uses telephone headset and computerized appointment scheduling program to schedule patient appointments for specified physicians according to physician-specified protocol.
Enters key demographic and insurance information into a permanent account; checks for IPA authorizations.
Follows appointment scheduling protocol for each physician. Follows guidelines for patient access.
Verifies insurance eligibility daily to ensure patients are covered for the current month.
Ensures patients understand they are to arrive to their appointment with their referral form and x-rays. Informs patients the appointment may be cancelled if the referral and x-rays are not available.
Informs patients of practice's policy on collecting payment at the time of service.
Informs new patients about the practice's website; encourages them to visit and complete paperwork and print a map with directions to the practice.
Checks e-mail regularly and responds to established patients who have requested an appointment through the website.
Any urgent calls to a physician should be e-mailed to the Triage department or reach the appropriate specialty area using the backline to assure the call is handled expediently.
Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice.
Meets all Productivity Standards/Goals.
Other duties as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.
QUALIFICATIONS:
High school diploma required.
Minimum two years' experience working in a physician practice scheduling appointments.
Comfortable using e-mail and interacting with Internet applications.
Computer literate - with keyboard skills and knowledge of practice management and word processing software.
Strong written and verbal communication skills.
Strong customer service skills.
REQUIREMENTS:
The individual MUST reside in Southern California
This position requires onsite training at our office for the first few weeks. Upon successful completion of the training period, the role will transition to a fully remote work arrangement.
Expected to meet KPI's Within 30 Days
Average Call Handling Time: 4-6 minutes
Call Abandonment rate: less than 5%
Average Speed to Answer: less than 30 seconds
Agent absenteeism: Less than 5%
Hourly Call Volume: 10 calls per hour
Average appointments per day: 70 appointments per day
TYPICAL PHYSICAL DEMANDS & WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position requires prolonged sitting, some bending, stooping, and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment is also required. Employee must have normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and may need to lift up to 15 pounds.
PAY RANGE: $21-23 per hour
Patient Access Scheduler 1, OP Centralized Scheduling, FT, 9:30A-6P
Remote job
Patient Access Scheduler 1, OP Centralized Scheduling, FT, 9:30A-6P-155250Description The incumbent will be responsible for scheduling patient appointments (diagnostic, surgical, therapy, physician office visits, and other procedures/treatments). Obtains and verifies necessary demographic and insurance information. Registers patients and enters data into scheduling system. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.Qualifications Degrees:
High School,Cert,GED,Trn,Exper.
Additional Qualifications:
Complete and pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment. Ability to perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. Desired: Basic knowledge of medical and insurance terminology. Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills. Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. Bilingual English, Spanish/Creole preferred.
Minimum Required Experience:
Less than 1 year Job CorporatePrimary Location RemoteOrganization CorporateSchedule Full-time Job Posting Dec 18, 2025, 5:00:00 AMUnposting Date Ongoing Pay Grade T21EOE, including disability/vets
Auto-ApplyCentralized Scheduler
Remote job
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Responsible for scheduling, cancelling, rescheduling and registering of outpatient visits and procedures for multiple ambulatory clinics, by collecting all necessary information for schedule and registration preparation.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. High School diploma or equivalent.
2. State criminal background check and Federal (if applicable), as required for regulated areas.
CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1. Obtain and verify patient guarantor information a minimum of once a year to ensure that the patient record is up-to-date. If a referral or authorization is needed we generate the referral at this time.
2. Schedules and registers patients/customers based on scheduling guidelines and medical appropriateness within the appropriate clinic.
3. Obtaining and collecting all necessary information from the patient/customer to schedule and register the patient for an appointment.
4. Identifies and communicates need for scheduling modifications and development.
5. Notifying appropriate personnel of any scheduling change due to patient cancellation in a timely fashion.
6. Receives and responds to patient and staff needs and complaints appropriately within the realm of the “patient care” environment, involving department supervisors and patient representatives as needed.
7. Consults with referring physician's office to ensure written and/or electronic orders exist and obtain them as needed. Verifies upon receiving for completeness of the written orders and notes. Make documentation that outside orders are requested.
8. Completes Workques as needed in a timely fashion along with daily tasks according to the scheduling area working in.
9. Responds to all patient communication in a timely manner.
10. Escalates any immediate needs to the appropriate area of responsibility.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Ability to sit for extended periods of time.
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Standard office environment.
SKILLS AND ABILITIES:
1. Strong written and verbal communication skills.
Additional Job Description:
Scheduled Weekly Hours:
16
Shift:
Weekend (United States of America)
Exempt/Non-Exempt:
United States of America (Non-Exempt)
Company:
WVUH West Virginia University Hospitals
Cost Center:
550 WVUH Scheduling Call Center
Auto-ApplyPatient Financial Services
Remote job
Empowering Digital Transformation through Social Media & IT Services With over 20 years of experience in managing customer services across inbound and outbound segments, specifically in the Telecom and international sectors, I lead a dynamic company focused on providing innovative Social Media and IT solutions. Our goal is to help businesses thrive in the digital era by leveraging cutting-edge technologies and tailored strategies.
Key Accountabilities:
Answer inbound calls and screen callers for eligibility.
Complete the correct assessment for the callers who wish to enroll.
Help with plan selection as needed
Help set tasks for Agent callbacks if needed.
Maintain accurate client information in the American Exchange CRM system.
Assist current clients with services such as updating their income, demographic info, checking status of their insurance policy, getting ID card if able, etc.
Process enrollments and generate quotes for clients as needed
Assist in projects as needed, such as payments, commission tracking, Marketplace checks, or carrier checks
What we are looking for:
Works well in a team environment
Projects positive and productive behavior
Willingness to ask for help when complications arise
Punctuality in accordance with scheduled work hours
Attention to detail is imperative as data entry is a big part of day to day work
Job Requirements
Quiet place to work in your home, with little to no distractions
A reliable high speed internet connection
Dependability to be at work each day and adhere to your schedule.
Compensation
$40000/year salaried position, non-commissionable (straight salary, not dependent on sales for commissions)
Pay: $40,000.00 per year
Benefits:
Work from home - Remote
Patient Financial Service Coordinator
Remote job
Patient Financial Service Coordinator - (10032590) Description The Patient Financial Services (PFS) Coordinator supports the operational and administrative functions of the PFS department. This role serves as a liaison between staff, leadership, and other departments to ensure timely and accurate resolution of patient accounts, adherence to regulatory and compliance standards, and continuous improvement of revenue cycle processes.
The PFS Coordinator assists in monitoring workflows, training staff, and supporting performance metrics to enhance the patient's financial experience and optimize reimbursement.
Coordinates daily work assignments and monitors productivity and quality metrics for PFS staff to ensure timely and accurate processing of accounts.
Serves as a point of contact for escalated issues related to billing, collections, payment posting, and patient inquiries; collaborates with internal departments to resolve complex account issues.
Assists in onboarding new staff (including vendors) and establishing system access.
Supports the coordination of process improvements and standard operating procedures.
Prepares and distributes reports related to key performance indicators (KPIs), account status, and team performance.
Provides administrative support for audits, quality assurance reviews, and compliance initiatives to ensure adherence to internal and external standards.
Supports special projects and initiatives as assigned by leadership.
Qualifications Minimum Education: High School Diploma or equivalent (associate or bachelor's degree preferred) Minimum Experience: 3+ years of experience in patient financial services, medical billing, or revenue cycle operations Pref.
Certification/Licensure: Certified Revenue Cycle Representative (CRCR) or equivalent preferred Preferred Experience: Experience in Epic or other EHR systems; prior experience in a large health system or academic medical center Skills: Strong Organizational and communication skills Ability to analyze data and identify trends Proficiency in problem-solving and conflict resolution Ability to work independently and collaboratively in a fast-paced environment Microsoft Office Suite (Excel, Word, Outlook) Epic or Similar revenue cycle systems Primary Location: US-Nationwide-USA-Remote-US-RemoteJob: Accounting/FinanceWork Force Type: RemoteShift: DaysJob Posting: Dec 16, 2025Minimum Hourly Rate ($): 26.
809100Maximum Hourly Rate ($): 41.
554100
Auto-ApplyCentralized Schedulers
Remote job
Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Recover Together to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Recover Together
Job Description
Centralized Scheduling Coordinator
Location : Name Linked
Tennessee - Remote
ID 2024-6160
Job Locations US-TN-Remote
Category Operations
Type Regular Full-Time
Overview
Schedule: 8-4:30pm Monday- Thursday and Friday 8-1pm EST
Groups Recover Together is an outpatient addiction medicine provider that delivers comprehensive outpatient treatment for opioid addiction. Based on the principle that recovery is tied to aspects of life that are beyond the reach of an office visit, our care model includes three core modalities that are proven to help individuals get their lives back on track -- medication, weekly group therapy, and care navigation. We pride ourselves in providing high quality clinical treatment and team-based support needed to build a life worth living sober. At Groups, the Scheduling Coordinator will be responsible for developing processes and maintaining staff scheduling activities which support the growth and service delivery of the organization. This role is essential to the organization as it is intended to ensure that members have access to available appointments in a manner that ensures rapid access to care. The Scheduler will be able to act under strict time constraints and show excellent organizational skills.
Responsibilities
Responsible for daily tracking of staff and staff productivity.
Forecasts and approves daily schedules to ensure staffing is aligned with member needs (specifically group therapy sessions).
Ability to resolve staffing needs and gaps on all skills sets and can identify and help in resolving technical issues.
Has excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and attention to detail.
Works closely with management and in coordination with the Centralized Scheduling Manager to meet scheduling needs in real time.
Monitors daily scheduling emails including staffing call-offs to ensure all necessary groups have clinical coverage.
Communicates any scheduling changes to impacted departments promptly and enacts any needed changes derived from the communication.
Manages schedule needs for call-outs including sick and PTO by arranging, booking, and scheduling backfill needs.
Ability to work under pressure with tight time constraints.
Review completed staffing forecasts, schedules, and group therapy coverage plans developed by team members to ensure completion, accuracy, and ability to meet established targets.
Qualifications
Bachelor's degree preferred or 3-5 years of relevant experience.
Experience managing scheduling for a large scale organization.
Access to reliable internet and telephone services, specifically 10M download and 5M upload package or higher as well as a strong WiFi signal from your remote work location.
Experience utilizing scheduling software/tools.
Efficient knowledge of Google suites/software.
Excellent problem solving and communication skills.
Home Base Patient Services Coordinator II (PSC II)
Remote job
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research.
The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial "face and attitude" of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager.
Job Summary
Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions
* Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
* Make patient appointments and maintain appointment records.
* Greet and assist patients.
* Answer telephones, assist callers with routine inquiries, and schedule appointments.
* File materials in patient folders and print appointment schedules.
* Process patient billing forms and scan documents to patient medical record/LMR.
* Call for patient medical records and laboratory test results.
* Open and distribute unit mail or faxes.
* Type forms, records, schedules, memos, etc., as directed.
* Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
* Acts as "Super User" for scheduling, registration and billing systems.
* Provides assistance and training to others in these areas.
* May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred
Experience
office experience 2-3 years required
Knowledge, Skills and Abilities
* Proficiency with all Office Suite,
* Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
* Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
* Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
* Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
* Managing one's own time and the time of others.
* Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
One Constitution Wharf
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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