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  • Tier 3 Agent

    DMI 3.5company rating

    Appointment setter job in Washington, DC

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Tier 3 Agent to join us. Duties and Responsibilities: Provides Tier III technical software, hardware, and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve third-tier technical support issues for end-users of the organization's products and services Extensive knowledge of field Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations Uses automated information systems to analyze routine situations Reviews incoming requests, both computer generated and verbal, sort, code and may prioritize for proper action Resolves problems or contacts more senior technical support as necessary Supports users by fulfilling individual requests for information and/or training on various systems available Conducts technical research for sources of information required in support of request for information related to ongoing programs Interacts with other team members, systems engineering to restore services and/or identify and correct the core problem New hires must have or complete the required certification (e.g., Security+ or equivalent) within 90 days of their start date. Security+ or equivalent is required upon hire for Tier 2, Tier 3, and technical roles. Qualifications Education and Years of Experience: Leads other subject matter experts of the IT technology team for specific customers, evaluates design and architecture issues, as well as increases integration of services delivered, and researches current market technologies to design cost-effective solutions that meet current and foreseeable customer requirements Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: Not required for this position. Location: Washington, DC Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being: Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience. Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development. Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee. Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses. Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options. Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $53k-98k yearly est. Auto-Apply 60d+ ago
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  • Direct Appointment Setter

    Southern National Roofing

    Appointment setter job in Gaithersburg, MD

    Earn $40,000-$70,000+ your first year, no experience needed. We train, you earn. Opportunity for promotions, big bonuses, and no overnight travel. Why Southern National Roofing Southern National Roofing is where effort turns into opportunity. We train from the ground up, promote based on performance, and reward people who show up and execute. Many of our leaders started in this exact role. We're a $20M+ residential roofing company, ranked #93 on the Roofing Contractor Top 100 list, #116 on the Top 500 Remodelers list, #379 on the Inc. 5000, A+ BBB Accredited, and a Top 2% Master Elite Roofer nationwide. If you're competitive, coachable, and motivated by face-to-face work, this role can open real doors. The Role As a Direct Appointment Setter, you'll work in residential neighborhoods speaking directly with homeowners and scheduling free roof inspections for our in-home sales team. You are not closing sales, you are setting appointments. You are creating qualified opportunities. This is a door-to-door, field-based position. What You'll Do Canvass assigned neighborhoods door-to-door Speak directly with homeowners at their homes Explain our free inspection service Schedule appointments for inspections Stay active and work outdoors Compensation W-2 full-time position Hourly pay + commission + performance bonuses Many first-year team members earn $40,000-$70,000+ Earnings vary based on performance and consistency Schedule Full-time, on-site role Monday-Saturday within 9am-7pm No overnight travel Team transportation provided from the office Requirements Comfortable talking to people face-to-face A positive attitude A strong desire to succeed A professional appearance Great communications skills High school diploma or GED A valid drivers license and reliable vehicle (to get to and from the office) Ability to work 40 hrs between 9am - 7pm, Mon -Sat Benefits Average first-year income range: $40,000 - $70,000+ (Hourly Pay + Commission + Bonuses) Recognition and rewards for high performance Health + Dental + Vision Benefits 401K Ongoing sales training and coaching A robust social program filled with events and activities
    $40k-70k yearly Auto-Apply 23d ago
  • BDC Agent

    Jim Coleman Toyota 4.0company rating

    Appointment setter job in Bethesda, MD

    Jim Coleman Toyota is hiring a BDC Agent! Jim Coleman Automotive is a 3rd generation family-owned dealership founded in 1968 by Mr. William Coleman. The Coleman family has been selling and servicing cars in the DMV since the 1950s. Mr. Coleman had a vision of establishing a dealership with a superior level of customer service standards. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers. He was ahead of his time, striving to deliver a unique, customer-focused car buying experience. He passed along this legacy of customer care to his son Jim who led the company's expansion and diversified its brand offerings in the 1980s and 90s with an expanded portfolio including Toyota, Infiniti, Honda, Jaguar, and Land Rover dealerships. Jim Coleman Automotive now has 9 franchises throughout Maryland and can be found in Bethesda, Silver Spring, Clarksville, and Ellicott City. The company is now led by brothers Patrick and Brendan Coleman who strive each day to optimize the business and to continue to broaden the reach of the Jim Coleman brand. If you have the motivation to join a luxury sales environment and hit our high standards - we'd like to meet with you! We provide opportunity for growth and advancement. BDC Representative Duties and Responsibilities Serves customers by providing information and schedule appointments Attracts potential customers by making phone calls and emails. Maintains customer records and update online leads. Prepares product report by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. Perform other duties as assigned by management Requirements Excellent people skills Excellent telephone skills Task oriented Team player Strong computer skills Integrity Strong work ethic and self-motivation Automotive knowledge a plus Experience: Dealership call center or business development preferred (not required) Telephone marketing or sales Office reception or retail counter Benefits: Health insurance (medical, dental and vision) 401(k) Paid vacation SSL (sick leave) Paid holidays Applicants have rights under Federal Employment Laws: Family & Medical Leave Act (FMLA): ********************************************* Equal Employment Opportunity (EEO):***************************************************************************** Employee Polygraph Protection Act (EPPA:*****************************************************************
    $35k-59k yearly est. 8d ago
  • Emergency Response Team Agent

    Crisis24

    Appointment setter job in Washington, DC

    Who You Are The ideal candidate exudes and demonstrates passion for security and safety. Key skills encompass strong security minded professional, customer service, strong verbal communication, writing, critical thinking, analytical abilities, and a grasp of basic risk management principles. The candidate should thrive in a team environment with shifting priorities, projects, and evolving security program expectations. Adherence to discretion and confidentiality is mandatory, with a capacity to assess and communicate sensitive topics and risks in a reasonable manner. Operating with integrity in all aspects of the job is a must. Ideal past job experiences that prepare candidates for this role may include executive protection, alarm/camera operators, residential security, emergency response, or a combination of these. The Emergency Response Team Agent will work 5 days a week, 12 hour shifts at the desired location. This is an hourly rate with overtime. Responsibilities & Expectations The Emergency Response Team Agent Agent is tasked with numerous functions providing overall support to protective security operations dynamic, multifaceted, and fast-paced corporate environments. The following are basic functions and responsibilities of this role: Ensure the overall safety and security of protectees/corporate employees and location. Monitoring security systems and technology tools for various properties to include alarms and cameras. Access control for visitors, employees, and vendors. Opportunities for travel/special assignments. Effectively build relationship and communicate with key staff and employee stakeholders. Maintain discretion and confidentiality. Ability to work irregular or extended hours including 12 hour daily shifts. Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats. Detect and report suspicious activity and security vulnerabilities. Be able to operate in a dynamic, multifaceted, and fast-paced environment. Minimum Requirements Required - Possess a valid and current Guard Card and Exposed Firearm Permit Required - CCW or LEOSA/HR218 5+ years in Executive Protection, ERT, or PSD Prior Law Enforcement or Military in the following fields - Special Operations or Combat Arms Demonstrate fundamental EP core skills, to include covert coverage, advance documentation and planning, vulnerability assessments, close protection, and safe driving CPR certification Prior training in incident response, emergency medicine, etc. Participation in random drug screenings. Must complete physical readiness test prior to offer of employment. Team members must always maintain physical readiness to respond to an attack or hazard. Pass pre-employment background investigation. Possess a high school diploma, GED, or equivalent. Possess a valid and current driver license Possess a valid U.S Passport Must be able to obtain a state guard card and firearms license Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries). Benefits Medical, Dental, Vision, and Life Insurance Competitive 401k with employer match Employee Assistance Program (EAP) Paid time off (PTO)
    $34k-73k yearly est. 16d ago
  • Part Time Motorola Agent- S Washington DC

    BDS Marketing

    Appointment setter job in Washington, DC

    For the Moto Agent - Market Development Manager (MDM) position, we are seeking energetic, driven individuals to proudly represent BDS and Motorola's products at retail. Our employees are important partners with our clients; they deliver exceptional results and work to enhance our clients' retail performance each day. You are high energy, sociable and have a positive attitude that is contagious. You are a product consultant, sales advisor, brand advocate and wireless enthusiast. You are the “go to” person when friends and family are looking for consumer electronics and accessories.
    $34k-73k yearly est. 60d+ ago
  • Retention Agent

    Independence Pet Group

    Appointment setter job in Washington, DC

    Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. Job Overview: We are seeking a highly skilled Retention Specialist to join our team. The main role of the Retention Specialist is to work closely with existing customers to address their concerns, preserve their trust, and retain their business. The ideal candidate will be an excellent communicator with strong problem-solving skills and a customer-focused attitude. Duties and Responsibilities: Develop and implement strategies to retain existing customers Communicate with customers via phone, email, and chat to address their concerns and resolve issues Identify causes of customer dissatisfaction and work to resolve the underlying problems Work with other departments to resolve customer concerns and ensure timely resolution Monitor customer retention metrics and report on trends to the management team Stay up-to-date on product and industry trends to better serve customers Continuously identify and implement process improvements to deliver better customer experience and improve retention rates Basic Requirements: Excellent communication skills, both verbal and written Proven customer service and/or sales experience, preferably in a retention capacity Ability to understand and address customer concerns effectively Strong problem-solving skills Ability to work in a fast-paced, team-oriented environment Proficiency with customer management systems and call center technology High school diploma or equivalent, bachelor's degree preferred #Embrace All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following: Comprehensive full medical, dental and vision Insurance Basic Life Insurance at no cost to the employee Company paid short-term and long-term disability 12 weeks of 100% paid Parental Leave Health Savings Account (HSA) Flexible Spending Accounts (FSA) Retirement savings plan Personal Paid Time Off Paid holidays and company-wide Wellness Day off Paid time off to volunteer at nonprofit organizations Pet friendly office environment Commuter Benefits Group Pet Insurance On the job training and skills development Employee Assistance Program (EAP)
    $34k-73k yearly est. Auto-Apply 1d ago
  • Right of Way Agent

    QED National 4.6company rating

    Appointment setter job in Sterling, VA

    Right-of-Way (ROW) Agent Clearance Requirements: None Full-Time Pay Rate: Competitive; based on experience Description We are seeking an experienced and community-oriented Right-of-Way (ROW) Agent to support utility infrastructure projects throughout Northern Virginia. This role plays a key part in enabling the safe, compliant, and timely development of electrical distribution and transmission systems. The ideal candidate brings strong negotiation skills, regulatory knowledge, and a collaborative approach to working with property owners, municipalities, and internal project teams. This is a highly visible, field-focused position that balances technical expertise with relationship management and public engagement. Key Responsibilities Land Rights Acquisition & Negotiation * Secure easements, permits, licenses, and property agreements required for utility infrastructure projects * Meet with property owners to explain project scope, timelines, and impacts * Negotiate fair and compliant agreements that support project execution while respecting landowner interests Research & Documentation * Conduct title, deed, and property ownership research * Review surveys, plats, legal descriptions, and engineering drawings for accuracy * Prepare, track, and maintain ROW documentation, agreements, and permitting records Stakeholder Coordination * Partner with engineering, design, and construction teams to define right-of-way requirements * Coordinate with local municipalities, county agencies, and state departments to obtain approvals * Collaborate with surveyors, environmental teams, and inspectors throughout project lifecycles Compliance & Permitting * Ensure ROW activities comply with federal, state, and local regulations * Support resolution of zoning, permitting, and land-use challenges * Track permitting milestones and acquisition progress to support project schedules Landowner & Community Relations * Act as the primary liaison between project teams and affected property owners * Address questions and concerns with professionalism and sensitivity * Represent the organization at public meetings, open houses, and community outreach events as needed Required Skills / Education * 2-5+ years of experience in right-of-way acquisition, utilities, land management, real estate, or a related field * Working knowledge of easements, land titles, deeds, and property records * Proven experience negotiating with landowners and navigating permitting processes * Strong written and verbal communication skills with a customer-focused mindset * Ability to read and interpret engineering drawings, plats, and legal descriptions * Valid driver's license and ability to travel throughout Northern Virginia Preferred Qualifications * Experience supporting electric distribution or transmission projects * Familiarity with Virginia land-use regulations, county permitting workflows, and VDOT processes * IRWA certification or progress toward certification * Experience working closely with engineering and construction teams Work Environment & Schedule * Combination of field-based, community-facing, and office or hybrid work * Regular local travel to project sites, landowner meetings, and government agencies * Occasional evening or weekend meetings based on stakeholder availability Why Join Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm-we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we connect professionals to impactful opportunities that support long-term career growth. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and ongoing support from a dedicated team that advocates for your success. We take the time to understand your goals and align you with roles that match your skills and career path. Seneca Resources is proud to be an Equal Opportunity Employer and is committed to building a diverse, inclusive workforce. All qualified individuals are encouraged to apply.
    $32k-48k yearly est. 12d ago
  • Janitorial Agent (Overnight)

    Aviation Division 3.8company rating

    Appointment setter job in Arlington, VA

    We're committed to bringing passion and customer focus to the business. Responsible for all basic cleaning in and around airport offices. Cleans floors and rooms-- including dust mopping, damp mopping, sweeping, vacuuming, dusting, picking up larger objects off the floor and spot cleaning glass and windows. Clean restrooms, including restocking dispensers, emptying trash, cleaning and sanitizing fixtures, cleaning mirrors, spot cleaning partition doors and walls, sweeping and mopping tile floors, and cleaning toilets and urinals. Vacuum, empty trash and replace liners. Sets up, stocks and maintain cleaning equipment and supplies. Monitor and maintain sanitation and organization of assigned areas. Waxing, Buffing, and Stripping floors (mandatory experience) Assists other departments when needed to ensure optimum service to passengers. Performs additional duties as needed. ​ Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law
    $35k-67k yearly est. 60d+ ago
  • DT: Process Automation and Agility Change Agent

    Strategic Insight, Ltd.

    Appointment setter job in Arlington, VA

    Strategic Insight, Ltd., is seeking a Process Automation and Agility Change Agent to support our Digital Transformation Team. This position is a Hybrid work schedule. Mandatory Requirement: Applicants selected for this position may be subject to a Government Security Investigation and must meet the eligibility requirements for access to classified information at the Secret clearance level. Are you a strategic thinker who can apply your special knowledge to a complex problem or industry? Are you savvy in modern technology concepts and understand human-centered change management? Can you communicate well and help others learn about areas where you're the subject matter expert? Are you actively excited to learn about areas you know little about, but can find an integration point with your work? If you said yes to all of the above, then join our growing Digital Transformation department. We are looking for a Process Automation and Agility savvy person who can focus on helping clients transform across People, Data, and Technology by understanding their processes. You will be an active member of the Process Improvement team for a complex and cross-functional organization that includes knowledge management, acquisition, finance, security, business office operations, development, and systems engineering processes with focus on creative implementation of solutions with native (e.g. M365) tools or researching and recommending removal, redesign, or replacement of current tools through agility in thinking, leadership, and improvement methods. Our team uses agile techniques for developing innovative and strategic solutions through transparent communication, proactive tasking, and integrated team methods to ensure we collaborate naturally for our client's benefit. This opportunity offers the chance to contribute to digital strategy initiatives and develop innovative, cutting-edge data management techniques for a federal client. Candidates should be team players, critical thinkers, and problem solvers who enjoy working in a dynamic collaborative environment. Comfort in a fast-paced, dynamic, open, collaborative, and highly visual environment, and the ability to work on multiple projects with diverse stakeholders simultaneously, are critical. Summary: The ideal candidate is a technical expert with exceptional communication skills, ready to contribute to a diverse team. To be successful, you should be able to easily demonstrate your ability to solve problems, manage relationships, fail with humility, learn with curiosity, and always have something of value to contribute. Your role is to serve as a catalyst for change, bridging the gap between leadership's vision and its adoption by employees. You'll drive successful transformation by mitigating resistance, reducing disruption, and promoting a smoother transition to new technologies and processes. Your role is pivotal in our clients' digital transformation journey. Core responsibilities include, but are not limited to: Lead the identification and analysis of process inefficiencies and bottlenecks, Develop and deliver change management exercises and workshops to support new process adoption, Provide ongoing support and training to employees as they transition to new tools and workflows, Advocate for the benefits of agility and automation, and act as a liaison between teams and leadership, and Build consensus around change initiatives by communicating benefits and addressing concerns. (Senior-Level) Responsibilities include, but are not limited to: Design and develop a comprehensive change management strategy for major organizational initiatives, Willing to learn to orchestrate and manage multi-agent AI workflows for intelligent business operations, Provide strategic direction and vision for process automation, ensuring alignment with overall business goals, Mentor and coach other change agents and team members to foster a culture of continuous improvement, and Utilize predictive analytics to anticipate potential roadblocks and resistance, adjusting strategies proactively. Education and Experience: Bachelor's degree in Business, Information Systems, or a related field; Master's degree preferred. 5+ years of experience in business analysis, process improvement, and/or change management. Proven experience with agile methodologies (Scrum, Kanban, etc.) and process improvement frameworks (Lean, Six Sigma). Demonstrated experience with M365 tools (e.g., Power Automate, SharePoint) for process automation. PMP, Lean Six Sigma, or Prosci Change Management certification is a plus. Team Culture: A.S.K (Agile, Strategic, Kind): Strategic thinkers who understand that agility means prioritizing people, functional deliverables, team collaboration, and flexibility to change while treating each other with kindness. Continuous Learner: People who have the drive and inspiration to learn about new technology and modern processes. Natural collaborators who embrace curiosity to benefit the team SI Team Culture: Diversity: All staff members are expected to accomplish their work in a businesslike manner and always be courteous toward all other staff members, clients, business associates, guests, and visitors. All staff members should be treated in a manner free from bias, favoritism, and any form of illegal discrimination. Ethics: All members of Strategic Insight should be marked by a commitment to excellence, professional integrity, self-discipline, and wise judgment. Our employees reflect this by attention to detail, comprehensive staff work, and honorable behavior. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job. Strategic Insight, Ltd. is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law.
    $26k-57k yearly est. Auto-Apply 14d ago
  • Appointment Setter

    Etrepid

    Appointment setter job in Mechanicsville, MD

    eTrepid is an Award-winning Veteran Owned Managed Security Service Provider (MSSP) located in and certified by the state of Maryland. We provide complete and comprehensive fully Managed Cyber Solutions that deliver on all five tenants of the NIST framework. eTrepid also remains on the forefront of industry changes such as regulations associated with the Cybersecurity Maturity Model Certification (CMMC). The sun never sets on eTrepid, partnering with global leaders in IT enables our client systems to be monitored and serviced by seasoned and certified professionals in real time 24 hours a day, seven days a week, 365 days a year. We can even put boots on the ground in all 50 states. Job Description The Appointment Setter will work with the Marketing and Sales Departments to generate appointments with leads and prospects, as well as work to schedule reviews with the current client base. Key Responsibilities: Get information, such as contact details and signatures, from potential leads and clients for follow-up Confidently answer questions and rebuff excuses to meet objectives Consistently meet daily and weekly quotas Reach out to prospects identified through lead generation activities Generate qualified leads primarily through calling campaigns Gather intelligence about the accounts you are assigned to input into CRM Schedule qualified appointments for the sales team Understand how to navigate a CRM system to gain insights and record activity Provide data and quantitative analysis on lead quality to help improve lead acquisition Participate in marketing and lead generation email campaigns Distribute marketing materials and set appointments to/for interested customers Provide the proper feedback to the Sales Manager in a timely fashion Accurately keep records on customer information Develop your sales skills and learn the optimal sales process Perform other duties or responsibilities as required Qualifications Eligibility Requirements: Sales experience is a big plus, but not required. High school diploma or equivalent Desire to be successful Prior customer service experience preferred Professional and courteous demeanor Excellent verbal communication skills is a must, as is the ability to build rapport with clients Previous experience in cold calling, sales, customer service, or other related fields Strong interest in pursuing a sales career with the ability to meet and exceed goals and expectations Strong and proven online research skills Self-motivated and creative thinker with the drive to learn, grow and succeed. Ability to consistently produce reliable results on time. Highly motivated and detail-oriented individual who thrives in a startup team environment A strong communicator and have a knack for being quick on your feet Excellent communication skills including eloquence, active listening and interpersonal skills Ability to learn about multiple products and sell without being aggressive Ability to work within a team and independently as needed Relentless determination!! Excellent time management skills to fulfill quotas within a specific period Additional Information If you have an interest and meet these requirements, we encourage you to apply online! Must be a United States Citizen to Apply EOE Principles Only.
    $25k-38k yearly est. 1d ago
  • CypJob: National Branding Agent_Mptxq6ZQ

    B6001Test

    Appointment setter job in Fairland, MD

    Full-time Description Configuration National Engineer Requirements Theatrum triduana bellicus celo ustilo conculco advoco. Demo delicate vinitor talus thymbra dignissimos.
    $30k-64k yearly est. 60d+ ago
  • Fraud Agent I

    TD Bank 4.5company rating

    Appointment setter job in Laurel, MD

    Hours: 40 Pay Details: $23.25 - $30.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Financial Crimes & Fraud Mgmt Job Description: The Fraud Agent I provides a range of analytical, adjudication, detection, operational, escalation and/or evaluation process support for a defined area or function like Claims/Detection/Specialty within the Fraud group. This role is generally responsible for minimizing losses to customers and the Bank and contributing to the management of adverse impacts and reputational risks as part of the resolution and recovery process. Depth & Scope: Works autonomously within established procedures and/or is responsible for activities involving multiple steps, systems, and jurisdictions Requires working knowledge and skills in a range of products and services, processes, procedures and systems in a set of focus areas, where transactions could be characterized by moderate risk Gathers and analyzes data to identify and solve problems, escalates as appropriate Uses judgement and understanding of process/policy risk when recommending exceptions outside general practices or guidelines Generally interacts with internal customers/partners for functions performed and/or external customers May provide process/policy guidance to others (e.g. within team, internal partners) Focus of work spans from daily, weekly to monthly activities Requires working knowledge in a range of technical processes and procedures through job related training and considerable on the job experience to perform a range of work assignments Requires solid knowledge of the business unit/operational functions as well as regulatory issues/requirements for jurisdictions supported Education & Experience: High School diploma required; Undergraduate degree preferred 1+ years relevant experience Working knowledge of transactions, products, services, systems and processes of line of business and regulatory issues/requirements Skill in using computer applications including MS Office Ability to communicate effectively in both oral and written form Ability to work successfully as a member of a team and independently Ability to pay high attention to details Ability to analyze, research, organize and prioritize work while meeting multiple deadlines Ability to handle confidential information with discretion Customer Accountabilities: Processes/investigates/adjudicates/detects assigned claim fraud files and conducts effective analysis and/or investigation of fraud claims/disputes to minimize financial loss to the Bank Completes appropriate analysis/re-presentment/judgment adhering to respective rules and regulations within appropriate timelines as required Utilizes a variety of analytical techniques and systems to analyze trends and makes informed decisions concerning claims Allocates losses and evaluates potentially unusual and/or questionable account activity to deem fraudulent or not by utilizing a variety of analytical techniques and different systems Provides in-depth analysis/detection of claims/fraud patterns that are a result of account take overs, identities theft or customers who are being impersonated. These can be transactions that were done online, or in branch Evaluates/analyses/investigates potentially suspicious and/or questionable account activity and will escalate for further investigation and due diligence as required Assists business partners with questions when losses are attributed to their cost centers and/or provides procedural guidance Provides guidance to partners on how to protect customers and the Bank against fraud Acts as deep specialist/expert within defined area and be a key resource to the Analysts and Agents and other partner solution employees and provides well founded recommendations and/or solutions to business partners Shareholder Accountabilities: Prioritizes and manages own workload to meet SLA requirements for service and productivity Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate Be knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional area Understands and applies operating policies and procedures Follows internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients Escalates non-standard or high risk activities as necessary Ensures documentation that is prepared/completed is accurate and properly reflects business intentions and is consistent with relevant rules/regulations May lead work streams by acting as a project lead/subject matter expert for small scale projects/initiatives in accordance with project management methodologies Conducts reporting and/or meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/policies/practices Completes investigations - reports/escalates risk issues or process gaps identified Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency Ensures necessary due diligence to support the accuracy of all transactions/activities Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Be knowledgeable of and complies with Bank Code of Conduct Employee/Team Accountabilities: Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques Participates in personal performance management and development activities, including cross training within own team Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand champion for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Occasional Sitting - Continuous Standing - Occasional Walking - Occasional Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Never Squatting - Occasional Bending - Occasional Kneeling - Never Crawling - Never Climbing - Never Reaching overhead - Never Reaching forward - Occasional Pushing - Never Pulling - Never Twisting - Never Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $23.3-30.8 hourly Auto-Apply 3d ago
  • Wheelchair Agent

    Huntleigh Usa Corporation 4.5company rating

    Appointment setter job in Dulles Town Center, VA

    Job Title: Wheelchair Agent Reports To: Supervisor/Manager/Dispatcher FLSA Status: Non-Exempt, eligible for overtime as governed by federal and/or state law Position Objective: To fulfill the passenger services obligation for airline passengers who require a wheelchair either by necessity or for comfort. ***MUST COMPLETE JOB APPLICATION 100% AND HAS EXPERIENCE!*** PRIMARY DUTIES AND RESPONSIBILITIES: Transport passengers safely to and from required locations remaining alert to potential hazards which may cause an accident. Provide special assistance, general information, and directions to passengers as necessary in order to provide positive passenger relations. Project a positive and friendly image when interacting with passengers, responding to inquiries from airlines, staff, and the general public. Coordinate with dispatcher for assignments and gate agents regarding wheelchair assisted passengers. Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes. Complete incident reports for accidents and out of the ordinary events while transporting passengers. Complete wheelchair logs to document pushes. Perform other duties as required by Supervisor. SOLICITING IS ILLEGAL/TERMINATED Comply with Supervisor at all times. PHYSICAL REQUIREMENTS: Must be able to lift, squat, stoop, push, stand, and bend throughout the course of a shift. Must be able to lift, carry, and/or hold 75 pounds or more. KNOWLEDGE, SKILLS, AND ABILITIES: If over 18 a High School Diploma, GED or equivalent may be required in some locations. Must have reliable transportation Must have a reliable telephone number for contact. Ability to read, write, speak, and follow verbal and written instructions in English. Must be able to pass a drug and alcohol test as required (DOT or Non DOT) and submit to random testing requirements. REQUIRED TRAINING: Must complete any applicable Huntleigh and airline specific training as required. APPEARANCE: Maintain a neat, well groomed, professional image at all times. Meet uniform standards as required No facial piercings No tattoos below the wrist or above the neck.
    $20k-27k yearly est. 17d ago
  • Tier 2 Agent

    DMI 3.5company rating

    Appointment setter job in Washington, DC

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Tier 2 Agent to join us. Duties and Responsibilities: Provides Tier II technical software, hardware, and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve second-tier technical support issues for end-users of the organization's products and services Uses automated information systems to analyze routine situations Reviews incoming requests, both computer generated and verbal: sorts, codes, and may prioritize for proper action Resolves problems or contacts more senior technical support as necessary Supports users by fulfilling individual requests for information and/or training on various systems available Conducts technical research for sources of information required in support of request for information related to ongoing programs Interacts with other team members, systems engineering to restore services and/or identify and correct the core problem New hires must have or complete the required certification (e.g., Security+ or equivalent) within 90 days of their start date. Security+ or equivalent is required upon hire for Tier 2, Tier 3, and technical roles. Qualifications Education and Years of Experience: Leads other subject matter experts of the IT technology team for specific customers, evaluates design and architecture issues, as well as increases integration of services delivered, and researches current market technologies to design cost-effective solutions that meet current and foreseeable customer requirements Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: Not required for this position. Location: Washington, DC Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being: Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience. Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development. Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee. Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses. Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options. Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $53k-98k yearly est. Auto-Apply 60d+ ago
  • Direct Appointment Setter

    Southern National Roofing

    Appointment setter job in Silver Spring, MD

    Why Southern National Roofing Southern National Roofing is where effort turns into opportunity. We train from the ground up, promote based on performance, and reward people who show up and execute. Many of our leaders started in this exact role. We're a $20M+ residential roofing company, ranked #93 on the Roofing Contractor Top 100 list, #116 on the Top 500 Remodelers list, #379 on the Inc. 5000, A+ BBB Accredited, and a Top 2% Master Elite Roofer nationwide. If you're competitive, coachable, and motivated by face-to-face work, this role can open real doors. The Role As a Direct Appointment Setter, you'll work in residential neighborhoods speaking directly with homeowners and scheduling free roof inspections for our in-home sales team. You are not closing sales, you are setting appointments. You are creating qualified opportunities. This is a door-to-door, field-based position. What You'll Do Canvass assigned neighborhoods door-to-door Speak directly with homeowners at their homes Explain our free inspection service Schedule appointments for inspections Stay active and work outdoors Compensation W-2 full-time position Hourly pay + commission + performance bonuses Many first-year team members earn $40,000-$70,000+ Earnings vary based on performance and consistency Schedule Full-time, on-site role Monday-Saturday within 9am-7pm No overnight travel Team transportation provided from the office Requirements Comfortable talking to people face-to-face A positive attitude A strong desire to succeed A professional appearance Great communications skills High school diploma or GED A valid drivers license and reliable vehicle (to get to and from the office) Ability to work 40 hrs between 9am - 7pm, Mon -Sat Benefits Average first-year income range: $40,000 - $70,000+ (Hourly Pay + Commission + Bonuses) Recognition and rewards for high performance Health + Dental + Vision Benefits 401K Ongoing sales training and coaching A robust social program filled with events and activities
    $40k-70k yearly Auto-Apply 41d ago
  • BDC Agent

    Jim Coleman Toyota 4.0company rating

    Appointment setter job in Bethesda, MD

    Job Description Jim Coleman Toyota is hiring a BDC Agent! Jim Coleman Automotive is a 3rd generation family-owned dealership founded in 1968 by Mr. William Coleman. The Coleman family has been selling and servicing cars in the DMV since the 1950s. Mr. Coleman had a vision of establishing a dealership with a superior level of customer service standards. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers. He was ahead of his time, striving to deliver a unique, customer-focused car buying experience. He passed along this legacy of customer care to his son Jim who led the company's expansion and diversified its brand offerings in the 1980s and 90s with an expanded portfolio including Toyota, Infiniti, Honda, Jaguar, and Land Rover dealerships. Jim Coleman Automotive now has 9 franchises throughout Maryland and can be found in Bethesda, Silver Spring, Clarksville, and Ellicott City. The company is now led by brothers Patrick and Brendan Coleman who strive each day to optimize the business and to continue to broaden the reach of the Jim Coleman brand. If you have the motivation to join a luxury sales environment and hit our high standards - we'd like to meet with you! We provide opportunity for growth and advancement. BDC Representative Duties and Responsibilities Serves customers by providing information and schedule appointments Attracts potential customers by making phone calls and emails. Maintains customer records and update online leads. Prepares product report by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. Perform other duties as assigned by management Requirements Excellent people skills Excellent telephone skills Task oriented Team player Strong computer skills Integrity Strong work ethic and self-motivation Automotive knowledge a plus Experience: Dealership call center or business development preferred (not required) Telephone marketing or sales Office reception or retail counter Benefits: Health insurance (medical, dental and vision) 401(k) Paid vacation SSL (sick leave) Paid holidays Applicants have rights under Federal Employment Laws: Family & Medical Leave Act (FMLA): ********************************************* Equal Employment Opportunity (EEO):***************************************************************************** Employee Polygraph Protection Act (EPPA:*****************************************************************
    $35k-59k yearly est. 8d ago
  • Emergency Response Team Agent

    Crisis24

    Appointment setter job in Washington, DC

    Who You Are The ideal candidate exudes and demonstrates passion for security and safety. Key skills encompass strong security minded professional,customer service, strongverbalcommunication, writing, critical thinking, analytical abilities, and a grasp of basic risk management principles. The candidate should thrive in ateamenvironment with shifting priorities, projects, and evolving security program expectations. Adherence to discretion and confidentiality ismandatory, with a capacity to assess and communicate sensitive topics and risks in a reasonable manner. Operating with integrity in all aspects of the job is a must . Ideal past job experiences that prepare candidates for this role may include executive protection, alarm/camera operators, residential security, emergency response, or a combination of these. The Emergency Response Team Agent will work 5 days a week, 12 hour shifts at the desired location. This is an hourly rate with overtime. Responsibilities & Expectations The Emergency Response Team Agent Agent is tasked with numerous functions providing overall support to protective security operations dynamic, multifaceted, and fast-paced corporate environments. The following are basic functions and responsibilities of this role: Ensure the overall safety and security of protectees/corporate employees and location. Monitoring security systems and technology tools for various properties to include alarms and cameras. Access control for visitors, employees, and vendors. Opportunities for travel/special assignments. Effectively build relationship and communicate with key staff and employee stakeholders. Maintain discretion and confidentiality. Ability to work irregular or extended hours including 12 hour daily shifts. Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats. Detect and report suspicious activity and security vulnerabilities. Be able to operate in a dynamic, multifaceted, and fast-paced environment. Minimum Requirements Required -Possess a valid and current Guard Card and ExposedFirearm Permit Required - CCW or LEOSA/HR218 5+ years in Executive Protection, ERT, or PSD Prior Law Enforcement or Military in the following fields - Special Operations or Combat Arms Demonstrate fundamental EP core skills, to include covert coverage, advance documentation and planning, vulnerability assessments, close protection, and safe driving CPR certification Prior training in incident response, emergency medicine, etc. Participation in random drug screenings. Must complete physical readiness test prior to offer of employment. Team members must always maintain physical readiness to respond to an attack or hazard. Pass pre-employment background investigation. Possess a high school diploma, GED, or equivalent. Possess a valid and current driver license Possess a valid U.S Passport Must be able to obtain a state guard card and firearms license Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries). Benefits Medical, Dental, Vision, and Life Insurance Competitive 401k with employer match Employee Assistance Program (EAP) Paid time off (PTO) Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
    $34k-73k yearly est. 3d ago
  • DT: Process Automation and Agility Change Agent

    Strategic Insight, Ltd.

    Appointment setter job in Arlington, VA

    Job DescriptionStrategic Insight, Ltd., is seeking a Process Automation and Agility Change Agent to support our Digital Transformation Team. This position is a Hybrid work schedule. Mandatory Requirement: Applicants selected for this position may be subject to a Government Security Investigation and must meet the eligibility requirements for access to classified information at the Secret clearance level. Are you a strategic thinker who can apply your special knowledge to a complex problem or industry? Are you savvy in modern technology concepts and understand human-centered change management? Can you communicate well and help others learn about areas where you're the subject matter expert? Are you actively excited to learn about areas you know little about, but can find an integration point with your work? If you said yes to all of the above, then join our growing Digital Transformation department. We are looking for a Process Automation and Agility savvy person who can focus on helping clients transform across People, Data, and Technology by understanding their processes. You will be an active member of the Process Improvement team for a complex and cross-functional organization that includes knowledge management, acquisition, finance, security, business office operations, development, and systems engineering processes with focus on creative implementation of solutions with native (e.g. M365) tools or researching and recommending removal, redesign, or replacement of current tools through agility in thinking, leadership, and improvement methods. Our team uses agile techniques for developing innovative and strategic solutions through transparent communication, proactive tasking, and integrated team methods to ensure we collaborate naturally for our client's benefit. This opportunity offers the chance to contribute to digital strategy initiatives and develop innovative, cutting-edge data management techniques for a federal client. Candidates should be team players, critical thinkers, and problem solvers who enjoy working in a dynamic collaborative environment. Comfort in a fast-paced, dynamic, open, collaborative, and highly visual environment, and the ability to work on multiple projects with diverse stakeholders simultaneously, are critical. Summary: The ideal candidate is a technical expert with exceptional communication skills, ready to contribute to a diverse team. To be successful, you should be able to easily demonstrate your ability to solve problems, manage relationships, fail with humility, learn with curiosity, and always have something of value to contribute. Your role is to serve as a catalyst for change, bridging the gap between leadership's vision and its adoption by employees. You'll drive successful transformation by mitigating resistance, reducing disruption, and promoting a smoother transition to new technologies and processes. Your role is pivotal in our clients' digital transformation journey. Core responsibilities include, but are not limited to: Lead the identification and analysis of process inefficiencies and bottlenecks, Develop and deliver change management exercises and workshops to support new process adoption, Provide ongoing support and training to employees as they transition to new tools and workflows, Advocate for the benefits of agility and automation, and act as a liaison between teams and leadership, and Build consensus around change initiatives by communicating benefits and addressing concerns. (Senior-Level) Responsibilities include, but are not limited to: Design and develop a comprehensive change management strategy for major organizational initiatives, Willing to learn to orchestrate and manage multi-agent AI workflows for intelligent business operations, Provide strategic direction and vision for process automation, ensuring alignment with overall business goals, Mentor and coach other change agents and team members to foster a culture of continuous improvement, and Utilize predictive analytics to anticipate potential roadblocks and resistance, adjusting strategies proactively. Education and Experience: Bachelor's degree in Business, Information Systems, or a related field; Master's degree preferred. 5+ years of experience in business analysis, process improvement, and/or change management. Proven experience with agile methodologies (Scrum, Kanban, etc.) and process improvement frameworks (Lean, Six Sigma). Demonstrated experience with M365 tools (e.g., Power Automate, SharePoint) for process automation. PMP, Lean Six Sigma, or Prosci Change Management certification is a plus. Team Culture: A.S.K (Agile, Strategic, Kind): Strategic thinkers who understand that agility means prioritizing people, functional deliverables, team collaboration, and flexibility to change while treating each other with kindness. Continuous Learner: People who have the drive and inspiration to learn about new technology and modern processes. Natural collaborators who embrace curiosity to benefit the team SI Team Culture: Diversity: All staff members are expected to accomplish their work in a businesslike manner and always be courteous toward all other staff members, clients, business associates, guests, and visitors. All staff members should be treated in a manner free from bias, favoritism, and any form of illegal discrimination. Ethics: All members of Strategic Insight should be marked by a commitment to excellence, professional integrity, self-discipline, and wise judgment. Our employees reflect this by attention to detail, comprehensive staff work, and honorable behavior. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job. Strategic Insight, Ltd. is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law.
    $26k-57k yearly est. 14d ago
  • Appointment Setter

    Etrepid

    Appointment setter job in Mechanicsville, MD

    eTrepid is an Award-winning Veteran Owned Managed Security Service Provider (MSSP) located in and certified by the state of Maryland. We provide complete and comprehensive fully Managed Cyber Solutions that deliver on all five tenants of the NIST framework. eTrepid also remains on the forefront of industry changes such as regulations associated with the Cybersecurity Maturity Model Certification (CMMC). The sun never sets on eTrepid, partnering with global leaders in IT enables our client systems to be monitored and serviced by seasoned and certified professionals in real time 24 hours a day, seven days a week, 365 days a year. We can even put boots on the ground in all 50 states. Job Description The Appointment Setter will work with the Marketing and Sales Departments to generate appointments with leads and prospects, as well as work to schedule reviews with the current client base. Key Responsibilities: Get information, such as contact details and signatures, from potential leads and clients for follow-up Confidently answer questions and rebuff excuses to meet objectives Consistently meet daily and weekly quotas Reach out to prospects identified through lead generation activities Generate qualified leads primarily through calling campaigns Gather intelligence about the accounts you are assigned to input into CRM Schedule qualified appointments for the sales team Understand how to navigate a CRM system to gain insights and record activity Provide data and quantitative analysis on lead quality to help improve lead acquisition Participate in marketing and lead generation email campaigns Distribute marketing materials and set appointments to/for interested customers Provide the proper feedback to the Sales Manager in a timely fashion Accurately keep records on customer information Develop your sales skills and learn the optimal sales process Perform other duties or responsibilities as required Qualifications Eligibility Requirements: Sales experience is a big plus, but not required. High school diploma or equivalent Desire to be successful Prior customer service experience preferred Professional and courteous demeanor Excellent verbal communication skills is a must, as is the ability to build rapport with clients Previous experience in cold calling, sales, customer service, or other related fields Strong interest in pursuing a sales career with the ability to meet and exceed goals and expectations Strong and proven online research skills Self-motivated and creative thinker with the drive to learn, grow and succeed. Ability to consistently produce reliable results on time. Highly motivated and detail-oriented individual who thrives in a startup team environment A strong communicator and have a knack for being quick on your feet Excellent communication skills including eloquence, active listening and interpersonal skills Ability to learn about multiple products and sell without being aggressive Ability to work within a team and independently as needed Relentless determination!! Excellent time management skills to fulfill quotas within a specific period Additional Information If you have an interest and meet these requirements, we encourage you to apply online! Must be a United States Citizen to Apply EOE Principles Only.
    $25k-38k yearly est. 60d+ ago
  • Direct Appointment Setter

    Southern National Roofing

    Appointment setter job in Annapolis, MD

    Earn $40,000-$70,000+ your first year, no experience needed. We train, you earn. Opportunity for promotions, big bonuses, and no overnight travel. Why Southern National Roofing Southern National Roofing is where effort turns into opportunity. We train from the ground up, promote based on performance, and reward people who show up and execute. Many of our leaders started in this exact role. We're a $20M+ residential roofing company, ranked #93 on the Roofing Contractor Top 100 list, #116 on the Top 500 Remodelers list, #379 on the Inc. 5000, A+ BBB Accredited, and a Top 2% Master Elite Roofer nationwide. If you're competitive, coachable, and motivated by face-to-face work, this role can open real doors. The Role As a Direct Appointment Setter, you'll work in residential neighborhoods speaking directly with homeowners and scheduling free roof inspections for our in-home sales team. You are not closing sales, you are setting appointments. You are creating qualified opportunities. This is a door-to-door, field-based position. What You'll Do Canvass assigned neighborhoods door-to-door Speak directly with homeowners at their homes Explain our free inspection service Schedule appointments for inspections Stay active and work outdoors Compensation W-2 full-time position Hourly pay + commission + performance bonuses Many first-year team members earn $40,000-$70,000+ Earnings vary based on performance and consistency Schedule Full-time, on-site role Monday-Saturday within 9am-7pm No overnight travel Team transportation provided from the office Requirements Comfortable talking to people face-to-face A positive attitude A strong desire to succeed A professional appearance Great communications skills High school diploma or GED A valid drivers license and reliable vehicle (to get to and from the office) Ability to work 40 hrs between 9am - 7pm, Mon -Sat Benefits Average first-year income range: $40,000 - $70,000+ (Hourly Pay + Commission + Bonuses) Recognition and rewards for high performance Health + Dental + Vision Benefits 401K Ongoing sales training and coaching A robust social program filled with events and activities
    $40k-70k yearly Auto-Apply 23d ago

Learn more about appointment setter jobs

How much does an appointment setter earn in Alexandria, VA?

The average appointment setter in Alexandria, VA earns between $23,000 and $51,000 annually. This compares to the national average appointment setter range of $22,000 to $45,000.

Average appointment setter salary in Alexandria, VA

$35,000
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