How To Become An Appointment Setter: What It Is and Career Path

What is an appointment setter and how to become one

Updated January 8, 2025

4 min read

An appointment setter schedules appointments on behalf of a company or individual. They typically work in call centers or as part of a sales team, reaching out to potential clients and customers to set up meetings. Appointment setters use phone calls, emails, or live chat to engage with prospects. They also record appointments and follow-ups and relay information to sales representatives or relevant parties. The job requires effective communication, organization, and attention to detail.

ScoreAppointment SetterUS Average

Salary

2.5

Avg. Salary $31,866

Avg. Salary $59,228

Stability level

6.4

Growth rate 6%

Growth rate 0.3%

Diversity

3.7

Race

American Indian and Alaska Native 0.89%

Asian 3.93%

Black or African American 17.79%

Hispanic or Latino 17.79%

Unknown 3.52%

White 56.07%

Gender

female 73.68%

male 26.32%

Age - 33

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 33

Stress level

6.4

Stress level is manageable

7.1 - high

Complexity level

6.0

Complexity level is intermediate

7 - challenging

Work life balance

10.0

Work life balance is excellent

6.4 - fair

What are the pros and cons of being an appointment setter?

Pros

Flexible schedule
Possibility of earning bonuses or commission
Offers a foot in the door to other sales positions
Allows for multitasking and prioritizing skills
Builds resilience and persistence in dealing with rejection

Cons

Often repetitive and monotonous work
May involve working with outdated or ineffective lead lists
Can be mentally exhausting, especially during long shifts
Limited opportunities for career advancement within the position
Can be seen as an entry-level position with limited job security

Key steps to become an appointment setter

Explore appointment setter education requirements

Most common appointment setter degrees

High School Diploma

37.4 %

Associate

20.7 %

Bachelor's

20.7 %

Start to develop specific appointment setter skills

Skills	Percentages
Schedule Appointments	23.21%
Windows	9.22%
Telephone Calls	9.12%
Inbound Calls	7.48%
Sales Reps	6.30%

Complete relevant appointment setter training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New appointment setters learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an appointment setter based on U.S. Bureau of Labor Statistics data and data from real appointment setter resumes.

Research appointment setter duties and responsibilities

Receive leads from the TSR's, and obtain credit card information and process payments.
Contact alumni to request donations and pledges focuse on achieving university goals and objectives.
Maintain a high sales average, through upselling and cross- selling.
Specialize custom gem setting work for elite clientele

Prepare your appointment setter resume

When your background is strong enough, you can start writing your appointment setter resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an appointment setter resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable appointment setter resume templates

Build a professional appointment setter resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your appointment setter resume.