An appointment setter acts as a liaison between sales representatives and the customers. They make and receive calls to and from customers to set up appointments for them to see sales representatives. Their role includes familiarizing themselves with essential details of our products and services, calling prospective clients using a list of numbers provided to them, accepting calls from prospective clients as they arise, and fielding basic questions and concerns about the products and services they offer.
The appointment setter schedules meetings between prospective clients and sales representatives, keeps a detailed log of calls including those that are not answered, attempts to contact prospective clients whom they have been unable to contact, and informs the manager of recurrent product related complaints that warrant addressing.
They should have excellent communication, interpersonal and computer skills, have outstanding listening and attention to detail, excellent phone etiquette, professional and courteous disposition, and be persuasive and results-oriented.
Having a high school diploma or GED will get you this job. Their average salary averages $30,780 annually which breaks down to $14.80.
What is an Appointment Setter?
What Does an Appointment Setter Do
There are certain skills that many appointment setters have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, initiative and communication skills.
How To Become an Appointment Setter
If you're interested in becoming an appointment setter, one of the first things to consider is how much education you need. We've determined that 20.7% of appointment setters have a bachelor's degree. In terms of higher education levels, we found that 2.0% of appointment setters have master's degrees. Even though some appointment setters have a college degree, it's possible to become one with only a high school degree or GED.
Appointment Setter Career Paths
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, an appointment setter can determine their career goals through the career progression. For example, they could start out with a role such as home health aid, progress to a title such as registered nurse and then eventually end up with the title account manager.
Average Salary for an Appointment Setter
What Am I Worth?
States With The Most Appointment Setter Jobs
Mouse over a state to see the number of active appointment setter jobs in each state. The darker areas on the map show where appointment setters earn the highest salaries across all 50 states.
Number Of Appointment Setter Jobs By State
| Rank | State | Number of Jobs | Average Salary |
|---|---|---|---|
| 1 | Texas | 54 | $29,014 |
| 2 | California | 45 | $32,602 |
| 3 | Arizona | 42 | $35,338 |
| 4 | New Jersey | 41 | $36,168 |
| 5 | Ohio | 38 | $26,368 |
| 6 | New York | 35 | $37,982 |
| 7 | Wisconsin | 35 | $31,536 |
| 8 | Florida | 34 | $28,541 |
| 9 | Colorado | 27 | $38,898 |
| 10 | Massachusetts | 27 | $39,110 |
| 11 | North Carolina | 22 | $35,805 |
| 12 | Iowa | 18 | $37,943 |
| 13 | Illinois | 18 | $33,980 |
| 14 | Michigan | 17 | $30,794 |
| 15 | Pennsylvania | 17 | $31,675 |
| 16 | Washington | 16 | $38,675 |
| 17 | Utah | 16 | $32,522 |
| 18 | Georgia | 16 | $28,335 |
| 19 | Connecticut | 14 | $40,047 |
| 20 | Tennessee | 13 | $28,013 |
| 21 | Kentucky | 11 | $38,065 |
| 22 | New Hampshire | 8 | $39,402 |
| 23 | Missouri | 8 | $23,389 |
| 24 | Virginia | 7 | $34,108 |
| 25 | Minnesota | 7 | $32,604 |
| 26 | Indiana | 7 | $28,724 |
| 27 | South Carolina | 7 | $25,785 |
| 28 | Idaho | 6 | $29,288 |
| 29 | Oklahoma | 6 | $29,106 |
| 30 | Kansas | 6 | $28,219 |
| 31 | Nebraska | 6 | $23,909 |
| 32 | Louisiana | 4 | $19,980 |
| 33 | Nevada | 3 | $29,106 |
| 34 | Montana | 3 | $28,390 |
| 35 | Arkansas | 3 | $25,031 |
| 36 | North Dakota | 2 | $38,161 |
| 37 | Oregon | 2 | $43,090 |
| 38 | Rhode Island | 2 | $33,955 |
| 39 | Hawaii | 2 | $28,281 |
| 40 | Maryland | 2 | $31,680 |
| 41 | South Dakota | 2 | $22,401 |
| 42 | New Mexico | 2 | $25,565 |
| 43 | West Virginia | 1 | $40,331 |
| 44 | Alabama | 1 | $27,630 |
| 45 | Maine | 0 | $40,875 |
| 46 | Vermont | 0 | $37,726 |
| 47 | Wyoming | 0 | $36,225 |
| 48 | Alaska | 0 | $32,131 |
| 49 | Delaware | 0 | $31,715 |
| 50 | Mississippi | 0 | $22,617 |
Top Skills For an Appointment Setter
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 23.2% of appointment setters listed schedule appointments on their resume, but soft skills such as analytical skills and initiative are important as well.
Choose From 10+ Customizable Appointment Setter Resume templates
Zippia allows you to choose from different easy-to-use Appointment Setter templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Appointment Setter resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Appointment Setter Demographics
Appointment Setter Gender Distribution
After extensive research and analysis, Zippia's data science team found that:
- Among appointment setters, 73.7% of them are women, while 26.3% are men.
- The most common race/ethnicity among appointment setters is White, which makes up 59.8% of all appointment setters.
- The most common foreign language among appointment setters is Spanish at 79.3%.
Online Courses For Appointment Setter That You May Like
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Best States For an Appointment Setter
Some places are better than others when it comes to starting a career as an appointment setter. The best states for people in this position are Oregon, Maine, West Virginia, and Connecticut. Appointment setters make the most in Oregon with an average salary of $43,090. Whereas in Maine and West Virginia, they would average $40,875 and $40,331, respectively. While appointment setters would only make an average of $40,047 in Connecticut, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. New Hampshire
$39,402
Avg. Salary
2. Connecticut
$40,047
Avg. Salary
3. Iowa
$37,943
Avg. Salary
How Do Appointment Setter Rate Their Jobs?
Top Appointment Setter Employers
We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ appointment setters and discovered their number of appointment setter opportunities and average salary. Through our research, we concluded that Sears Holdings was the best, especially with an average salary of $28,625. Mortgage Inv. Group follows up with an average salary of $38,502, and then comes American Income Life Insurance with an average of $48,392. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as an appointment setter. The employers include The Assurance Group, Tom Ferry, and RIMROCK
Most Common Employers For Appointment Setter
| Rank | Company | Average Salary | Hourly Rate | Job Openings |
|---|---|---|---|---|
| 1 | American Income Life Insurance | $48,392 | $23.27 | 59 |
| 2 | Horizon Solar Power | $40,027 | $19.24 | 37 |
| 3 | Blue Raven Solar | $39,989 | $19.23 | 35 |
| 4 | Mortgage Inv. Group | $38,502 | $18.51 | 131 |
| 5 | Farmers Insurance | $35,264 | $16.95 | 33 |
| 6 | Kirby | $32,883 | $15.81 | 52 |
| 7 | Slomin's | $32,697 | $15.72 | 21 |
| 8 | H&R Block | $31,216 | $15.01 | 28 |
| 9 | Silver Leaf Partners | $30,138 | $14.49 | 34 |
| 10 | Momentum Solar | $30,134 | $14.49 | 38 |
Appointment Setter Videos
