An appointment setter acts as a liaison between sales representatives and the customers. They make and receive calls to and from customers to set up appointments for them to see sales representatives. Their role includes familiarizing themselves with essential details of our products and services, calling prospective clients using a list of numbers provided to them, accepting calls from prospective clients as they arise, and fielding basic questions and concerns about the products and services they offer.

The appointment setter schedules meetings between prospective clients and sales representatives, keeps a detailed log of calls including those that are not answered, attempts to contact prospective clients whom they have been unable to contact, and informs the manager of recurrent product related complaints that warrant addressing.

They should have excellent communication, interpersonal and computer skills, have outstanding listening and attention to detail, excellent phone etiquette, professional and courteous disposition, and be persuasive and results-oriented.

Having a high school diploma or GED will get you this job. Their average salary averages $30,780 annually which breaks down to $14.80.

What Does an Appointment Setter Do

There are certain skills that many appointment setters have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, initiative and communication skills.

Learn more about what an Appointment Setter does

How To Become an Appointment Setter

If you're interested in becoming an appointment setter, one of the first things to consider is how much education you need. We've determined that 20.7% of appointment setters have a bachelor's degree. In terms of higher education levels, we found that 2.0% of appointment setters have master's degrees. Even though some appointment setters have a college degree, it's possible to become one with only a high school degree or GED.

Appointment Setter Career Paths

Average Salary for an Appointment Setter

Appointment Setters in America make an average salary of $31,866 per year or $15 per hour. The top 10 percent makes over $45,000 per year, while the bottom 10 percent under $22,000 per year.
Average Appointment Setter Salary
$31,866 Yearly
$15.32 hourly
$22,000
10 %
$31,000
Median
$45,000
90 %

What Am I Worth?

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How To Become an Appointment Setter
How To Become an Appointment Setter Career Overview

States With The Most Appointment Setter Jobs

Mouse over a state to see the number of active appointment setter jobs in each state. The darker areas on the map show where appointment setters earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Appointment Setter Jobs By State

RankStateNumber of JobsAverage Salary
1Texas54$29,014
2California45$32,602
3Arizona42$35,338
4New Jersey41$36,168
5Ohio38$26,368
6New York35$37,982
7Wisconsin35$31,536
8Florida34$28,541
9Colorado27$38,898
10Massachusetts27$39,110
11North Carolina22$35,805
12Iowa18$37,943
13Illinois18$33,980
14Michigan17$30,794
15Pennsylvania17$31,675
16Washington16$38,675
17Utah16$32,522
18Georgia16$28,335
19Connecticut14$40,047
20Tennessee13$28,013
21Kentucky11$38,065
22New Hampshire8$39,402
23Missouri8$23,389
24Virginia7$34,108
25Minnesota7$32,604
26Indiana7$28,724
27South Carolina7$25,785
28Idaho6$29,288
29Oklahoma6$29,106
30Kansas6$28,219
31Nebraska6$23,909
32Louisiana4$19,980
33Nevada3$29,106
34Montana3$28,390
35Arkansas3$25,031
36North Dakota2$38,161
37Oregon2$43,090
38Rhode Island2$33,955
39Hawaii2$28,281
40Maryland2$31,680
41South Dakota2$22,401
42New Mexico2$25,565
43West Virginia1$40,331
44Alabama1$27,630
45Maine0$40,875
46Vermont0$37,726
47Wyoming0$36,225
48Alaska0$32,131
49Delaware0$31,715
50Mississippi0$22,617

Appointment Setter Education

Appointment Setter Majors

25.0 %

Appointment Setter Degrees

High School Diploma

37.4 %

Associate

20.7 %

Bachelors

20.7 %

Top Skills For an Appointment Setter

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 23.2% of appointment setters listed schedule appointments on their resume, but soft skills such as analytical skills and initiative are important as well.

Choose From 10+ Customizable Appointment Setter Resume templates

Zippia allows you to choose from different easy-to-use Appointment Setter templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Appointment Setter resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Appointment Setter Demographics

Appointment Setter Gender Distribution

Female
Female
74%
Male
Male
26%

After extensive research and analysis, Zippia's data science team found that:

  • Among appointment setters, 73.7% of them are women, while 26.3% are men.

  • The most common race/ethnicity among appointment setters is White, which makes up 59.8% of all appointment setters.

  • The most common foreign language among appointment setters is Spanish at 79.3%.

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Best States For an Appointment Setter

Some places are better than others when it comes to starting a career as an appointment setter. The best states for people in this position are Oregon, Maine, West Virginia, and Connecticut. Appointment setters make the most in Oregon with an average salary of $43,090. Whereas in Maine and West Virginia, they would average $40,875 and $40,331, respectively. While appointment setters would only make an average of $40,047 in Connecticut, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New Hampshire

Total Appointment Setter Jobs:
8
Highest 10% Earn:
$54,000
Location Quotient:
2

2. Connecticut

Total Appointment Setter Jobs:
14
Highest 10% Earn:
$57,000
Location Quotient:
1.84

3. Iowa

Total Appointment Setter Jobs:
18
Highest 10% Earn:
$55,000
Location Quotient:
2.17
Full List Of Best States For Appointment Setters

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Top Appointment Setter Employers

We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ appointment setters and discovered their number of appointment setter opportunities and average salary. Through our research, we concluded that Sears Holdings was the best, especially with an average salary of $28,625. Mortgage Inv. Group follows up with an average salary of $38,502, and then comes American Income Life Insurance with an average of $48,392. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as an appointment setter. The employers include The Assurance Group, Tom Ferry, and RIMROCK

Most Common Employers For Appointment Setter

RankCompanyAverage SalaryHourly RateJob Openings
1American Income Life Insurance$48,392$23.2759
2Horizon Solar Power$40,027$19.2437
3Blue Raven Solar$39,989$19.2335
4Mortgage Inv. Group$38,502$18.51131
5Farmers Insurance$35,264$16.9533
6Kirby$32,883$15.8152
7Slomin's$32,697$15.7221
8H&R Block$31,216$15.0128
9Silver Leaf Partners$30,138$14.4934
10Momentum Solar$30,134$14.4938

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