Customer Success Manager, Federal Government
Remote job
Your work days are brighter here.
We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.
About the Team
Customer Success is a key role to ensure Workday's customers achieve value from our solutions. In this role, you will be a key player that supports our customers on their Workday journey. You are an advisor and facilitator to our customers, partnering not only with your team but with Sales & Services to help customers achieve maximum value from Workday.
Serving together as a team of experts, you will help identify new growth opportunities for success at every point on our customers' journey.
You will be responsible for working with a number of Federal Government customers, supporting them through regular checkpoints leveraging our standard engagement model to drive value, adoption and retention. You will be a part of a phenomenal Customer Experience organization having control of your own schedule and customer interactions.
About the Role
The Customer Success Manager (CSM) plays a critical role in the success and execution of our Workday Federal Government customers to help them realize the full potential of their investment. As a CSM, you will advocate on behalf of Workday these customers and take a team-based approach in helping them to succeed. You will work directly with customers to improve their overall user experience, working one-on-one with customers who request a more personalized dialogue beyond the already established one-to-many communication channels. You will ensure the maximum value is derived from our products and services, by quantifying the value, driving adoption, sharing best practices, answering business questions, identifying opportunities and developing strategic goals and objectives to support our customers' growth.
About You
Basic Qualifications: Customer Success Manager (P3)
3+ years' experience in a Customer Success or Account Management role in a Cloud SaaS/ ERP technology environment
3+ years' experience with a CRM system such as Salesforce & Gainsight (or similar) to summarize customer interaction.
Experience (3+ years) in having supported the Federal and/or State & Local Government (or similar) customer base.
Basic Qualifications: Sr Associate Customer Success Manager (P2)
1+ years' experience in a Customer Success or Account Management role in a Cloud SaaS/ ERP technology environment
1+ years' experience with a CRM system such as Salesforce & Gainsight (or similar) to summarize customer interaction.
Experience (1+ years) in having supported the Federal and/or State & Local Government (or similar) customer base.
Other Qualifications:
Excellent organization, time management, and communication skills.
Proven track record to collaborate and build strong relationships with customers
Proven ability to engage across corporate functions (Sales, Professional Services and Product Management).
Proven ability to engage across corporate functions (Sales, Services, and Product Management).
Exemplary verbal and written communication skills, including the ability to chair meetings with customer & leadership
Previous experience with issue resolution and escalation management at both the business owner and executive levels.
Excellent customer interaction skills, with a focus on effective communication, problem-solving, and relationship building to enhance customer satisfaction, retention, and drive sales.
Comprehensive product knowledge, including a thorough understanding of product features, benefits, applications, and market positioning.
Strong influencing skills, including persuasive communication and the ability to drive consensus and effectively collaborate with stakeholders.
Demonstrated negotiation skills, with the ability to effectively communicate, find common ground, and reach mutually beneficial agreements in various situations.
Bachelor's degree or equivalent work experience.
Ability to travel up to 25%.
Posting End Date: 12/31/25
The application deadline for this role is the same as the posting end date stated.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.VA.McLean (Tyson's Corner)
Primary Location Base Pay Range: $99,300 USD - $149,000 USD
Additional US Location(s) Base Pay Range: $89,900 USD - $159,700 USD
Additional Considerations:
The application deadline for this role is the same as the posting end date stated as below:
12/31/2025
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
Auto-ApplySenior Territory Account Executive
Remote or Ontario, CA job
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at ***************
Role Summary
As a Territory Account Executive for the Mid-Market segment (251-2500 employees), you will be responsible for driving net-new, customer expansion business and managing the full sales cycle, from prospecting to closing, while also collaborating with internal teams and channel partners to achieve sales goals in Ontario, Canada. You will create and manage sales opportunities with territory (Ontario) prospects and existing customers to meet and exceed your individual contributor sales quota, working closely with presales engineering resources, product teams, customer and renewal sales representatives, and our network of channel partner resellers to maximize Sophos' business in your territory.
What You Will Do
* Sales Execution: Run the full sales process from prospecting to close, develop go-to-market strategies for new business, and maintain accurate forecasts through Clari.
* Account Management: Drive adoption of Sophos solutions across mid-market accounts, conduct strategic reviews, and ensure successful customer experience.
* Channel Collaboration: Strategize with channel teams and partners to drive net-new business, establish co-selling partnerships, and generate opportunities through partner referrals.
* Industry Expertise: Become an insider within the cybersecurity industry, master the Sophos platform, and articulate our value proposition against competitors in the Next-Generation Cybersecurity market.
* Cross-Functional Leadership: Work effectively with sales development, engineering, channel managers, and marketing teams to showcase our value while managing your territory like a CEO.
* Accurate Forecasting: Know and understand your business deeply to drive accurate forecasting, ensuring visibility and predictability of territory performance against targets.
* Pipeline Building Expectations: Responsible for generating and maintaining a healthy pipeline of new logo opportunities with a target ACV (Annual Contract Value) of the Mid-Market segment. Success in this role requires consistently building a pipeline of 3-4x quota. Pipeline metrics will be measured by total ACV, deal progression velocity, and conversion rates from prospect to customer.
What You Will Bring
* 3+ years in a sales role working with end users or channel partners with proven track record of achieving/exceeding quotas
* Understanding of the mid-market business sales cycle, buyer personas, and decision-making processes
* Exceptional opportunity discovery, deal qualification, value proposition, negotiation, and closing skills
* Customer-centric orientation with ability to build relationships via email, telephone, and in person
* Solid technical acumen to explain technology benefits; strong cybersecurity knowledge an advantage
* Experience selling through and with channel partners, and ability to thrive in a team selling environment
* Excellent organizational skills with ability to prioritize and manage multiple tasks simultaneously
* Location: Ontario
In Canada, the base salary for this role ranges from $100,500 to $167,500 In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.
#Li-Remote
#LI-MG1
#B2
Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back - we encourage you to apply.
What's Great About Sophos?
* Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
* Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit
* Employee-led diversity and inclusion networks that build community and provide education and advocacy
* Annual charity and fundraising initiatives and volunteer days for employees to support local communities
* Global employee sustainability initiatives to reduce our environmental footprint
* Global fitness and trivia competitions to keep our bodies and minds sharp
* Global wellbeing days for employees to relax and recharge
* Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Remote Commercial Service Handyman
Remote or Columbus, OH job
F5 Facility Services is seeking a highly skilled and self-directed Remote Commercial Handyman to join our growing team. This is a remote position that demands exceptional independence and the ability to work effectively with limited management interaction. The ideal candidate will be responsible for providing a wide range of maintenance, repair, and general upkeep services to our diverse commercial clients. This role requires a broad skillset, superior problem-solving abilities, a commitment to delivering high-quality workmanship, exceptional customer service, the ability to accurately quote jobs, proficiency in utilizing company-provided mobile applications for communication and reporting, and the ability to utilize customer-specific software for time tracking and job management.
Responsibilities:
• Perform a variety of maintenance and repair tasks, including but not limited to: carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance, requiring minimal direct supervision.
• Respond to service calls promptly and efficiently, providing accurate diagnoses and effective solutions, proactively managing client relationships.
• Perform preventative maintenance on commercial properties to ensure optimal performance and safety.
• Read and interpret blueprints, schematics, and technical drawings as needed.
• Communicate effectively with clients, providing clear explanations of issues and repair options.
• Maintain accurate records of work performed, materials used, and time spent on each job, ensuring meticulous documentation.
• Adhere to all safety protocols and regulations, ensuring a safe work environment for yourself and others.
• Prepare accurate and detailed quotes for repair, maintenance, and installation projects.
• Maintain and manage company-provided tools and equipment.
• Work collaboratively with other team members remotely, ensuring efficient and effective service delivery.
• Be available for on-call and after-hours work, as needed.
• Utilize company-provided mobile applications to document job details, submit reports, relay information to
management, track inventory, and manage work orders, demonstrating strong self-management.
• Utilize customer-specific software for accurate time tracking, job progress updates, and reporting.
Qualifications:
• Proven experience in a commercial handyman or maintenance role.
• Proven ability to work independently and manage time effectively.
• Broad skillset encompassing carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and customer service skills.
• Ability to read and interpret blueprints and schematics as needed
.
• Proficiency in the use of hand and power tools.
• Valid driver's license and clean driving record.
• Strong work ethic and attention to detail.
• Ability to lift and carry heavy objects, and work in various environments.
• Ability to pass a background check and drug screening.
• Ability to accurately estimate material and labor costs for projects.
• Proficiency with mobile technology and the ability to learn and utilize company-specific applications.
• Ability to quickly learn and adapt to customer-specific software programs.
Preferred Qualifications:
• Certifications in specific trades or technologies.
• Experience with building maintenance systems.
• Experience in a service-oriented business.
Benefits:
• Competitive salary.
• Comprehensive benefits package (health, dental, vision, 401(k), etc.).
• Company vehicle and phone.
• Paid time off and holidays.
• Opportunities for professional development and advancement.
Auto-ApplySenior Enterprise Account Executive
Remote or California City, CA job
About Us Role SummaryAs a Senior Enterprise Account Executive, you will be responsible for selling directly to and managing relationships with named end user accounts with 2501+ users across Northern California and NV, leveraging our channel partners. Your key objectives will include generating and pursuing leads to meet sales quotas. You will collaborate closely with customers to develop and execute strategic engagement plans aimed at achieving enterprise-wide deployment of Sophos products and services.What You Will Do
Generate Enterprise account sales pipeline, qualifying opportunities, and accurately forecasting pipeline.
Manage the sales process through the closure of the sale, continued development, and retention.
Achieving agreed quarterly sales goals, developing strong relationships with key buyers and influencers in Enterprise Accounts and leveraging these during the sales process.
Execute a planned cadence of engagement with key strategic customers, with monthly or quarterly minimums, and put detailed strategic account plans in place where appropriate.
Maintain a detailed understanding of strategic customer accounts' business to align Sophos solutions to the customer's desired cybersecurity and business outcomes.
Negotiate terms of business with customers to achieve high levels of customer satisfaction and engagement, and high adoption of Sophos technology.
Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work.
Work with the Channel Sales team and partner community to create a pipeline through indirect engagements.
What You Will Bring
5+ years in a sales role working with decision-makers in large organizations with a proven track record of achieving and exceeding sales quotas.
Understanding of the enterprise sales cycle, buyer personas, and decision-making processes, and how to successfully navigate them.
Ability to be seen as a trusted advisor to senior executives in large organizations and able to build strategic account plans.
Exceptional opportunity discovery and deal qualification skills, value proposition presentation, negotiation, and closing skills.
Solid technical acumen able to explain the benefits of different technologies, strong cybersecurity knowledge an advantage.
Experience of selling through and with channel partners, and ability to thrive in a team selling environment.
In the United States, the base salary for this role ranges from $106,000 to $176,500. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.
#LI-Remote#LI-FC2#B2
Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back - we encourage you to apply.
What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To YouWe're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | SophosWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyAlliance Partnership Manager
Remote or Seattle, WA job
About UsSophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at ***************
Role SummaryWe are seeking a high-impact Alliances Manager to drive growth across technology alliance partnerships and cloud marketplaces. This role involves expanding go-to-market collaboration with strategic technology alliance partners plus an additional strong focus on growing revenue through the AWS and Azure Marketplaces.What You Will Do
Drive measurable revenue growth via co-selling, co-marketing, and referral programs with key technology alliance partners
Craft compelling partner messaging in tandem with Product Marketing
Collaborate cross-functionally with Sales, Marketing, and Partner teams to align alliance activities with regional go-to-market strategies
Execute on cloud alliance strategy with key hyperscalers, including AWS and Microsoft, to drive joint business outcomes
Cultivate and manage strategic executive and field-level relationships with AWS, Microsoft, and other technology alliance partners to foster trust and long-term collaboration
Drive co-sell and co-marketing initiatives that accelerate revenue through AWS and Azure Marketplaces, including private offers and joint go-to-market campaigns with resellers and aligned technology alliance partners
Track, report, and exceed AWS and Azure Marketplace revenue goals, ensuring alignment with broader sales targets
Lead co-sell enablement efforts across regional sales teams, including training, joint planning sessions, and alignment workshops
Represent the company in joint business reviews, partner summits, and strategic regional cloud events to strengthen visibility and partner alignment
Manage AWS ACE pipeline reporting, ensuring visibility, alignment, and collaborative execution between AWS and Sophos field teams
Oversee AWS incentive programs, securing funding approvals and guiding internal stakeholders on credit utilization and program compliance
What You Will Bring
4+ years experience in cloud and/or technology alliances
Exceptional ability to build relationships with alliance partner sales teams
Deep understanding of AWS and Microsoft ecosystems, especially Marketplace programs
Proven success managing complex partnerships and driving measurable revenue impact
Strong communication, collaboration, and cross-functional influence skills
Ability to take initiative and work autonomously in a fast-paced, global environment
Preferred Qualifications:
Experience with AWS CPPO, Microsoft Commercial Marketplace, or private offers
Prior work with ISVs or SaaS companies scaling through hyperscaler alliances
Channel sales experience
In the United States, the base salary for this role ranges from $99,000 to $165,000. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.
#li-remote#B2#li-FC2
Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back - we encourage you to apply.
What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To YouWe're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Auto-ApplyEnterprise Sales Engineer - West Coast
Remote or California City, CA job
About Us Role SummaryThe Enterprise Sales Engineer is a highly skilled pre-sales engineering role that provides deep technical expertise to sales teams globally. Sales Engineers provide subject-matter expertise covering the full Sophos portfolio; MDR, NSG, Endpoint, Cloud Workload, and Advisory Services in support of field Sales in the assigned territories.What You Will Do
Provides deep subject matter expertise in respective technology discipline, working closely with sales team counterparts to win technical and strategic accounts.
Assume technical ownership of all opportunities for assigned prospective and existing customer enterprise accounts.
Supports sales enablement to increase our collective expertise, and acts as a conduit to Product groups in driving customer feedback into product roadmap and development.
Externally evangelize Sophos by conducting trainings, engaging with social media, and speaking at Sophos events or industry groups.
Develop strong relationships with key buyers and influencers in customers and leverage these during the sales process.
Expand Sophos solutions and services within existing customer base through educating key contacts and assessing a customer's security needs.
What You Will Bring
5+ years in a presales sales role working with decision makers in large organizations with a proven track record of achieving and exceeding sales quotas.
Knowledge and experience of selling Managed Detection and Response (MDR) service as well as Incident Response offerings.
Deep technical cybersecurity understanding including protection methods for Networks, Cloud Workloads, Windows, Linux and Mac OS devices
Experience in positioning penetration testing and vulnerability assessments to promote strong security postures with clients.
Understanding of the enterprise sales cycle, buyer personas and decision-making processes, and how to successfully navigate them.
Excellent verbal communication skills for delivering high quality, engaging product demos.
Ability to be seen as a trusted advisor to senior executives in large organizations and to clearly articulate competitive advantages, both technical and business level.
Proven ability to deliver an outstanding customer experience during PoCs, with exceptional opportunity discovery and deal qualification skills.
Experience of selling through and with channel partners, and ability to thrive in a team selling environment
A desire to represent SOPHOS and what we bring to the security industry
In the United States, the bases alary for this role ranges from $119,000 to $198,100. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. #li-remote#li-JA1#B2
Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back - we encourage you to apply.
What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To YouWe're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | SophosWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplySales Development Representative
Remote or Dallas, TX job
About Us Role SummaryAs a Sales Development Representative (SDR) at Sophos, you will play a crucial role in driving business growth by generating and qualifying sales opportunities for the entire Sophos product suite. You will manage both inbound and outbound prospecting efforts, identifying high-potential leads and contributing directly to the sales pipeline. In this role, you will work closely with Account Executives and other teams, ensuring a smooth transition of qualified leads and identifying cross-sell opportunities within existing accounts.
Success in this role requires a blend of strategic thinking, tenacity, and a passion for engaging with decision-makers at all levels. This is a dynamic and fast-paced position where you will be expected to meet and exceed performance targets while learning the ins and outs of the sales process, preparing you for future advancement within the organization. With a strong focus on customer needs, collaboration with internal teams, and consistent self-improvement, this role provides the foundation for long-term success within Sophos.What You Will Do
Consistently meet and surpass monthly KPIs for Sales Accepted Leads (SALs) and pipeline contribution.
Manage inbound leads effectively, prioritizing responses and crafting action plans that align with company objectives.
Hunt for new logo opportunities and current customer cross-sell opportunities using tools like ZoomInfo, Outreach, LinkedIn Sales Navigator, and more.
Meet and exceed daily activity goals for calls, emails, and other outreach methods to engage prospects.
Engage with prospects through various channels, including phone, email, LiveChat, and SMS, using authentic and persuasive messaging.
Demonstrate a deep understanding of Sophos products and solutions, clearly communicating their value in discovery calls and emails.
Work closely with Account Executives, engineers, and partners to generate strategic campaigns for top-tier results.
Conduct research to identify key decision-makers and map out organizations for effective cold-calling.
Ask insightful questions to uncover customer pain points and business challenges, positioning Sophos solutions as the ideal fit.
Keep Salesforce up to date with lead information, including quotes, conversation notes, and decision-making criteria.
Actively participate in team meetings, contributing feedback to improve prospecting and demand generation initiatives.
What You Will Bring
Clear, concise, and persuasive verbal and written communication abilities.
Strong ability to listen and understand customer needs, challenges, and goals.
Thrives under pressure, handling rejection with persistence and turning adversity into an opportunity.
Fearlessly embraces new challenges and confidently engages with prospects, regardless of their title or experience.
Highly results-oriented, motivated to exceed targets and outperform peers.
Skilled at asking insightful questions to uncover customer needs and challenges, and tailoring responses accordingly.
Quick to adjust to changing situations, with the ability to shift approaches based on customer cues or new information.
Positive, collaborative, and supportive of team success while maintaining a high level of professionalism.
Demonstrates the ability to rapidly learn new tools, processes, and technologies to optimize performance.
Maintains high standards of professionalism and ethics in all interactions with prospects and internal teams.
A growth mindset, eager to develop sales skills and progress toward more advanced roles, such as Account Executive or Commercial Account Manager.
In the United States, the base salary for this role ranges from $47,700 to $79,100. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.
#B1#li-hybrid#LI-ND2
Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back - we encourage you to apply.
What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To YouWe're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | SophosWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyPrincipal Data Product Manager
Remote or Austin, TX job
We are seeking a highly analytical and strategic Data Product Manager for our Foundational Data Assets to own and drive the strategy, roadmap, definition, implementation, and maintenance of our company's critical business metrics. This role is pivotal in ensuring that our data-driven decision-making is accurate, consistent, and aligned with our strategic objectives. You will play a crucial role in understanding the company's overall strategy and partnering with senior stakeholders to define the metrics that best reflect progress towards those goals. You will act as a bridge between these stakeholders and technical teams, translating business needs into actionable data requirements and working with the technical team to drive the implementation and adoption of these metrics, ensuring the integrity and reliability of our key performance indicators (KPIs).
Responsibilities:
Metric Definition & Governance:
Collaborate with senior stakeholders across departments (Product, Sales, Marketing, Finance, Engineering) to define and refine core business metrics.
Establish clear definitions, calculation methodologies, and data sources for all KPIs.
Justify decisions made on definitions to senior stakeholders (including C-Suite).
Develop and maintain a comprehensive data dictionary and documentation for all key metrics in collaboration with the Data Governance team.
Data Implementation & Maintenance:
Work closely with engineering and data teams to implement metric calculations and reporting dashboards.
Make recommendations to stakeholders on implementation approaches for metric calculations and reporting.
Prioritize enhancement requests based on level of effort and business value.
Ensure timely and accurate updates to metrics in response to business changes and requirements.
Collaborate with relevant teams to proactively identify and resolve data discrepancies and inconsistencies.
Strategic Analysis & Reporting:
Provide insightful analysis of key metrics to identify trends, opportunities, and risks.
Develop and deliver regular reports and dashboards to senior management, highlighting key performance and actionable insights.
Stakeholder Management & Communication:
Effectively communicate complex data concepts to both technical and non-technical audiences.
Build strong relationships with senior stakeholders and technical teams.
Facilitate cross-functional collaboration to ensure alignment on metric definitions and data requirements.
Enablement
Ensure broad organizational awareness on key data assets and business metrics.
Promote data literacy across the organization, ensuring that all stakeholders understand the available data and its implications.
Act as a subject matter expert, providing guidance and support to business users on data interpretation and analysis.
Qualifications:
Bachelor's or Master's degree in a quantitative field (e.g., Mathematics, Statistics, Computer Science, Economics, Business Analytics).
5+ years of experience in data product management, data strategy or analytics
Strong understanding of data platforms (Snowflake, dbt etc.), data modeling and enterprise analytics ecosystem
Proven experience within a software company or as a consultant.
Experience of a transaction (private equity buyout or IPO) as an operator or advisor is preferred.
Strong understanding of software business models and key performance indicators.
Strong understanding of the use of core business systems (ERP, CRM etc.).
Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely.
Strong project management and organizational skills, with the ability to manage multiple priorities
Ability to work independently and collaboratively in a fast-paced environment.
The US annualized base salary range for this position is $166,000.00-$248,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.
Auto-ApplyLead AI Agentic Engineer
Remote or San Francisco, CA job
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
As the Lead AI Agentic Engineer on the End User Engineering team, you will define and drive the technical vision for the next generation of autonomous IT operations. You will architect, scale, and operationalize agentic AI solutions that proactively resolve issues, eliminate operational burden, and strengthen enterprise security.
In this role, you will own the technical roadmap, act as the primary technical SME, and collaborate across IT, security, and business teams to deliver secure, compliant, and scalable AI-driven workflows and agents that transform the employee experience and safeguard our IT environment.
This position is an indivdual contributor role reporting to the Sr. Director, End User Engineering.
Responsibility
* Architect, design, and lead the development of a scalable agentic AI platform using frameworks like Crew AI or Vertex AI to autonomously and proactively remediate end user issues
* Define the architectural patterns and best practices for integrating AI agents with SaaS and IT platforms, establishing a robust foundation for self-healing and auto-remediation
* Champion and enforce security-first principles by designing and mandating security standards for all agentic workflows to protect corporate assets
* Establish the metrics, KPIs, and observability framework to measure agent performance and business impact, driving the strategic expansion of automation
* Serve as the primary technical liaison with EUS Ops, Security, and IT platform owners to define the technical roadmap and identify high-impact automation opportunities
* Mentor and guide senior and junior engineers, elevating the team's technical capabilities and fostering a culture of innovation and excellence
* Own the agentic AI platform strategy, ensuring its scalability, reliability, and secure integration as a core component of the IT ecosystem
* Implement and support the cloud infrastructure required for our agentic AI systems, utilizing services on AWS, GCP etc
* Evangelize and educate stakeholders on the capabilities and value of agentic AI, driving adoption and influencing cross-functional roadmaps
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
* Minimum of 12 years of related experience with a Bachelor's degree; or 8 years of related experience with a Master's degree; or a PhD with 5 years experience; or equivalent experience in AI/ML engineering, IT automation, or agent development
* Experience as a Technical Lead managing large projects involving other AI Engineers and cross-functional partners
* Proven expertise in agentic AI frameworks, workflow automation, and intelligent IT service management
* Hands-on experience with LLMs, RAG pipelines, and enterprise AI integration
* Experience in one or more scripting/programming languages (e.g., Python, Java) and building production-ready AI solutions
* Eperience embedding security and compliance controls into AI/automation workflows
* Experience with IT operations, incident management, and ticketing systems
* Experience with Agile, DevOps, CI/CD, containerization, and orchestration technologies (e.g., Docker, Kubernetes)
Preferred
* Experience with multi-agent orchestration and AI/ML frameworks at scale
* Track record of reducing operational burden through AI or automation in complex enterprise environments
* Experience designing end-user AI interfaces (chatbots, copilots, self-service portals) and building rapid proof-of-concepts
* Familiarity with zero-trust, security monitoring, and cloud-native architectures
* Demonstrated prompt engineering expertise and LLM strategy development
* Hands-on experience with cloud providers (AWS, Azure, GCP) and SaaS integration patterns
* Strong leadership, collaboration, and influence skills, capable of guiding cross-functional teams and driving enterprise-wide AI adoption
* Certifications in AI, cloud computing, or ITSM platforms
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
California: $157,500.00 - $254,350.00 base salary
Washington, Maryland, New Jersey and New York (including NYC metro area): $151,200.00 - $222,450.00 base salary
This role is also eligible for the following:
* Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
* Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Global benefits provide options for the following:
* Paid Time Off: earned time off, as well as paid company holidays based on region
* Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
* Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
* Retirement Plans: select retirement and pension programs with potential for employer contributions
* Learning and Development: options for coaching, online courses and education reimbursements
* Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
EEO Know Your Rights poster
#LI-Hybrid
Auto-ApplyRemote Commercial Service Handyman
Remote or Cleveland, OH job
Job Description
F5 Facility Services is seeking a highly skilled and self-directed Remote Commercial Handyman to join our growing team. This is a remote position that demands exceptional independence and the ability to work effectively with limited management interaction. The ideal candidate will be responsible for providing a wide range of maintenance, repair, and general upkeep services to our diverse commercial clients. This role requires a broad skillset, superior problem-solving abilities, a commitment to delivering high-quality workmanship, exceptional customer service, the ability to accurately quote jobs, proficiency in utilizing company-provided mobile applications for communication and reporting, and the ability to utilize customer-specific software for time tracking and job management.
Responsibilities:
• Perform a variety of maintenance and repair tasks, including but not limited to: carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance, requiring minimal direct supervision.
• Respond to service calls promptly and efficiently, providing accurate diagnoses and effective solutions, proactively managing client relationships.
• Perform preventative maintenance on commercial properties to ensure optimal performance and safety.
• Read and interpret blueprints, schematics, and technical drawings as needed.
• Communicate effectively with clients, providing clear explanations of issues and repair options.
• Maintain accurate records of work performed, materials used, and time spent on each job, ensuring meticulous documentation.
• Adhere to all safety protocols and regulations, ensuring a safe work environment for yourself and others.
• Prepare accurate and detailed quotes for repair, maintenance, and installation projects.
• Maintain and manage company-provided tools and equipment.
• Work collaboratively with other team members remotely, ensuring efficient and effective service delivery.
• Be available for on-call and after-hours work, as needed.
• Utilize company-provided mobile applications to document job details, submit reports, relay information to
management, track inventory, and manage work orders, demonstrating strong self-management.
• Utilize customer-specific software for accurate time tracking, job progress updates, and reporting.
Qualifications:
• Proven experience in a commercial handyman or maintenance role.
• Proven ability to work independently and manage time effectively.
• Broad skillset encompassing carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and customer service skills.
• Ability to read and interpret blueprints and schematics as needed
.
• Proficiency in the use of hand and power tools.
• Valid driver's license and clean driving record.
• Strong work ethic and attention to detail.
• Ability to lift and carry heavy objects, and work in various environments.
• Ability to pass a background check and drug screening.
• Ability to accurately estimate material and labor costs for projects.
• Proficiency with mobile technology and the ability to learn and utilize company-specific applications.
• Ability to quickly learn and adapt to customer-specific software programs.
Preferred Qualifications:
• Certifications in specific trades or technologies.
• Experience with building maintenance systems.
• Experience in a service-oriented business.
Benefits:
• Competitive salary.
• Comprehensive benefits package (health, dental, vision, 401(k), etc.).
• Company vehicle and phone.
• Paid time off and holidays.
• Opportunities for professional development and advancement.
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fn YRVTDbG5
Senior Sales Engineer (Southeast Territory)
Remote or Arkansas job
About UsSophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at ***************
Role SummaryThe Sales Engineer supports the sales organization in all technical matters regarding pre-sales, sales calls, and customer awareness.What You Will Do
Support sales team with technical expertise for customers and partners
Build meaningful relationships with key customer technical decision-makers to understand customer requirements and recommend appropriate solutions
Serve as subject matter expert and technical lead for Sophos technology portfolio and conduct technical virtual and onsite meetings, product demos, and proof of concepts with customers
Provide support for customer success motions to promote cross- selling and portfolio expansion within current Sophos customer base
Work with Channel Sales team and partner community to create pipeline through indirect engagements
What You Will Bring
3-5 years in a sales role working with decision makers in large organizations with a proven track record of achieving and exceeding sales quotas.
Foundational knowledge Managed Detection and Response (MDR) services as well as Incident Response offerings.
Foundational technical cybersecurity understanding including protection methods for Networks, Cloud Workloads, Windows, Linux and Mac OS devices
Strong verbal communication skills for delivering high quality, engaging product demos.
Ability to deliver outstanding customer experience and clearly articulate competitive advantages, both technical and business level.
Experience of selling through and with channel partners, and ability to thrive in a team selling environment
In the United States, the base salary for this role ranges from $95,900 to $160,300. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.
#Li-remote#B2#LI-JA1
Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back - we encourage you to apply.
What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To YouWe're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Auto-ApplyAlliance Partnership Manager
Remote or Seattle, WA job
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at ***************
Role Summary
We are seeking a high-impact Alliances Manager to drive growth across technology alliance partnerships and cloud marketplaces. This role involves expanding go-to-market collaboration with strategic technology alliance partners plus an additional strong focus on growing revenue through the AWS and Azure Marketplaces.
What You Will Do
* Drive measurable revenue growth via co-selling, co-marketing, and referral programs with key technology alliance partners
* Craft compelling partner messaging in tandem with Product Marketing
* Collaborate cross-functionally with Sales, Marketing, and Partner teams to align alliance activities with regional go-to-market strategies
* Execute on cloud alliance strategy with key hyperscalers, including AWS and Microsoft, to drive joint business outcomes
* Cultivate and manage strategic executive and field-level relationships with AWS, Microsoft, and other technology alliance partners to foster trust and long-term collaboration
* Drive co-sell and co-marketing initiatives that accelerate revenue through AWS and Azure Marketplaces, including private offers and joint go-to-market campaigns with resellers and aligned technology alliance partners
* Track, report, and exceed AWS and Azure Marketplace revenue goals, ensuring alignment with broader sales targets
* Lead co-sell enablement efforts across regional sales teams, including training, joint planning sessions, and alignment workshops
* Represent the company in joint business reviews, partner summits, and strategic regional cloud events to strengthen visibility and partner alignment
* Manage AWS ACE pipeline reporting, ensuring visibility, alignment, and collaborative execution between AWS and Sophos field teams
* Oversee AWS incentive programs, securing funding approvals and guiding internal stakeholders on credit utilization and program compliance
What You Will Bring
* 4+ years experience in cloud and/or technology alliances
* Exceptional ability to build relationships with alliance partner sales teams
* Deep understanding of AWS and Microsoft ecosystems, especially Marketplace programs
* Proven success managing complex partnerships and driving measurable revenue impact
* Strong communication, collaboration, and cross-functional influence skills
* Ability to take initiative and work autonomously in a fast-paced, global environment
* Preferred Qualifications:
* Experience with AWS CPPO, Microsoft Commercial Marketplace, or private offers
* Prior work with ISVs or SaaS companies scaling through hyperscaler alliances
* Channel sales experience
In the United States, the base salary for this role ranges from $99,000 to $165,000. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.
#li-remote
#B2
#li-FC2
Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back - we encourage you to apply.
What's Great About Sophos?
* Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
* Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit
* Employee-led diversity and inclusion networks that build community and provide education and advocacy
* Annual charity and fundraising initiatives and volunteer days for employees to support local communities
* Global employee sustainability initiatives to reduce our environmental footprint
* Global fitness and trivia competitions to keep our bodies and minds sharp
* Global wellbeing days for employees to relax and recharge
* Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Senior Enterprise Account Executive
Remote or Alabama job
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at ***************
Role Summary
As a Senior Enterprise Account Executive, you will be responsible for selling directly to and managing relationships with named end user accounts with 2500+ users across Southern Texas leveraging our channel partners. Your key objectives will include generating and pursuing leads to meet sales quotas. You will collaborate closely with customers to develop and execute strategic engagement plans aimed at achieving enterprise-wide deployment of Sophos products and services.
What You Will Do
* Generate Enterprise account sales pipeline, qualifying opportunities, and accurately forecasting pipeline.
* Manage the sales process through the closure of the sale, continued development, and retention.
* Achieving agreed quarterly sales goals, developing strong relationships with key buyers and influencers in Enterprise Accounts and leveraging these during the sales process.
* Execute a planned cadence of engagement with key strategic customers, with monthly or quarterly minimums, and put detailed strategic account plans in place where appropriate.
* Maintain a detailed understanding of strategic customer accounts' business to align Sophos solutions to the customer's desired cybersecurity and business outcomes.
* Negotiate terms of business with customers to achieve high levels of customer satisfaction and engagement, and high adoption of Sophos technology.
* Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work.
* Work with the Channel Sales team and partner community to create a pipeline through indirect engagements.
What You Will Bring
* 6-8 years in a sales role working with decision-makers in large organizations with a proven track record of achieving and exceeding sales quotas.
* Understanding of the enterprise sales cycle, buyer personas, and decision-making processes, and how to successfully navigate them.
* Ability to be seen as a trusted advisor to senior executives in large organizations and able to build strategic account plans.
* Exceptional opportunity discovery and deal qualification skills, value proposition presentation, negotiation, and closing skills.
* Solid technical acumen able to explain the benefits of different technologies, strong cybersecurity knowledge an advantage.
* Experience of selling through and with channel partners, and ability to thrive in a team selling environment.
In the United States, the base salary for this role ranges from $106,000 to $176,500. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.
#LI-Remote
#LI-MG1
#B2
Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back - we encourage you to apply.
What's Great About Sophos?
* Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
* Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit
* Employee-led diversity and inclusion networks that build community and provide education and advocacy
* Annual charity and fundraising initiatives and volunteer days for employees to support local communities
* Global employee sustainability initiatives to reduce our environmental footprint
* Global fitness and trivia competitions to keep our bodies and minds sharp
* Global wellbeing days for employees to relax and recharge
* Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Senior Territory Account Executive
Remote or Florida City, FL job
About Us Role SummaryAs a Territory Account Executive for the Mid-Market segment (251-2500 employees), you will be responsible for driving net-new, customer expansion business and managing the full sales cycle, from prospecting to closing, while also collaborating with internal teams and channel partners to achieve sales goals. You will create and manage sales opportunities with territory prospects and existing customers to meet and exceed your individual contributor sales quota, working closely with presales engineering resources, product teams, customer and renewal sales representatives, and our network of channel partner resellers to maximize Sophos' business in your territory.What You Will Do
Sales Execution: Run the full sales process from prospecting to close, develop go-to-market strategies for new business, and maintain accurate forecasts through Clari.
Account Management: Drive adoption of Sophos solutions across mid-market accounts, conduct strategic reviews, and ensure successful customer experience.
Channel Collaboration: Strategize with channel teams and partners to drive net-new business, establish co-selling partnerships, and generate opportunities through partner referrals.
Industry Expertise: Become an insider within the cybersecurity industry, master the Sophos platform, and articulate our value proposition against competitors in the Next-Generation Cybersecurity market.
Cross-Functional Leadership: Work effectively with sales development, engineering, channel managers, and marketing teams to showcase our value while managing your territory like a CEO.
Accurate Forecasting: Know and understand your business deeply to drive accurate forecasting, ensuring visibility and predictability of territory performance against targets.
Pipeline Building Expectations: Responsible for generating and maintaining a healthy pipeline of new logo opportunities with a target ACV (Annual Contract Value) of the Mid-Market segment. Success in this role requires consistently building a pipeline of 3-4x quota. Pipeline metrics will be measured by total ACV, deal progression velocity, and conversion rates from prospect to customer.
What You Will Bring
3+ years in a sales role working with end users or channel partners with proven track record of achieving/exceeding quotas
Understanding of the mid-market business sales cycle, buyer personas, and decision-making processes
Exceptional opportunity discovery, deal qualification, value proposition, negotiation, and closing skills
Customer-centric orientation with ability to build relationships via email, telephone, and in person
Solid technical acumen to explain technology benefits; strong cybersecurity knowledge an advantage
Experience selling through and with channel partners, and ability to thrive in a team selling environment
Excellent organizational skills with ability to prioritize and manage multiple tasks simultaneously
Location: South Florida
In the United States, the base salary for this role ranges from $79,000 to $131,500. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.
#LI-Remote#LI-FC2#B2
Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back - we encourage you to apply.
What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To YouWe're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | SophosWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyRemote Commercial Service Handyman
Remote or Cleveland, OH job
F5 Facility Services is seeking a highly skilled and self-directed Remote Commercial Handyman to join our growing team. This is a remote position that demands exceptional independence and the ability to work effectively with limited management interaction. The ideal candidate will be responsible for providing a wide range of maintenance, repair, and general upkeep services to our diverse commercial clients. This role requires a broad skillset, superior problem-solving abilities, a commitment to delivering high-quality workmanship, exceptional customer service, the ability to accurately quote jobs, proficiency in utilizing company-provided mobile applications for communication and reporting, and the ability to utilize customer-specific software for time tracking and job management.
Responsibilities:
• Perform a variety of maintenance and repair tasks, including but not limited to: carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance, requiring minimal direct supervision.
• Respond to service calls promptly and efficiently, providing accurate diagnoses and effective solutions, proactively managing client relationships.
• Perform preventative maintenance on commercial properties to ensure optimal performance and safety.
• Read and interpret blueprints, schematics, and technical drawings as needed.
• Communicate effectively with clients, providing clear explanations of issues and repair options.
• Maintain accurate records of work performed, materials used, and time spent on each job, ensuring meticulous documentation.
• Adhere to all safety protocols and regulations, ensuring a safe work environment for yourself and others.
• Prepare accurate and detailed quotes for repair, maintenance, and installation projects.
• Maintain and manage company-provided tools and equipment.
• Work collaboratively with other team members remotely, ensuring efficient and effective service delivery.
• Be available for on-call and after-hours work, as needed.
• Utilize company-provided mobile applications to document job details, submit reports, relay information to
management, track inventory, and manage work orders, demonstrating strong self-management.
• Utilize customer-specific software for accurate time tracking, job progress updates, and reporting.
Qualifications:
• Proven experience in a commercial handyman or maintenance role.
• Proven ability to work independently and manage time effectively.
• Broad skillset encompassing carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and customer service skills.
• Ability to read and interpret blueprints and schematics as needed
.
• Proficiency in the use of hand and power tools.
• Valid driver's license and clean driving record.
• Strong work ethic and attention to detail.
• Ability to lift and carry heavy objects, and work in various environments.
• Ability to pass a background check and drug screening.
• Ability to accurately estimate material and labor costs for projects.
• Proficiency with mobile technology and the ability to learn and utilize company-specific applications.
• Ability to quickly learn and adapt to customer-specific software programs.
Preferred Qualifications:
• Certifications in specific trades or technologies.
• Experience with building maintenance systems.
• Experience in a service-oriented business.
Benefits:
• Competitive salary.
• Comprehensive benefits package (health, dental, vision, 401(k), etc.).
• Company vehicle and phone.
• Paid time off and holidays.
• Opportunities for professional development and advancement.
Auto-ApplyPrincipal Data Product Manager
Remote or Madison, WI job
Job Description Role Overview: We are seeking a highly analytical and strategic Data Product Manager for our Foundational Data Assets to own and drive the strategy, roadmap, definition, implementation, and maintenance of our company's critical business metrics. This role is pivotal in ensuring that our data-driven decision-making is accurate, consistent, and aligned with our strategic objectives. You will play a crucial role in understanding the company's overall strategy and partnering with senior stakeholders to define the metrics that best reflect progress towards those goals. You will act as a bridge between these stakeholders and technical teams, translating business needs into actionable data requirements and working with the technical team to drive the implementation and adoption of these metrics, ensuring the integrity and reliability of our key performance indicators (KPIs). Responsibilities: * Metric Definition & Governance: *
Collaborate with senior stakeholders across departments (Product, Sales, Marketing, Finance, Engineering) to define and refine core business metrics. * Establish clear definitions, calculation methodologies, and data sources for all KPIs. * Justify decisions made on definitions to senior stakeholders (including C-Suite). * Develop and maintain a comprehensive data dictionary and documentation for all key metrics in collaboration with the Data Governance team. * Data Implementation & Maintenance: *
Work closely with engineering and data teams to implement metric calculations and reporting dashboards. * Make recommendations to stakeholders on implementation approaches for metric calculations and reporting. * Prioritize enhancement requests based on level of effort and business value. * Ensure timely and accurate updates to metrics in response to business changes and requirements. * Collaborate with relevant teams to proactively identify and resolve data discrepancies and inconsistencies. * Strategic Analysis & Reporting: *
Provide insightful analysis of key metrics to identify trends, opportunities, and risks. * Develop and deliver regular reports and dashboards to senior management, highlighting key performance and actionable insights. * Stakeholder Management & Communication: *
Effectively communicate complex data concepts to both technical and non-technical audiences. * Build strong relationships with senior stakeholders and technical teams. * Facilitate cross-functional collaboration to ensure alignment on metric definitions and data requirements. * Enablement *
Ensure broad organizational awareness on key data assets and business metrics. * Promote data literacy across the organization, ensuring that all stakeholders understand the available data and its implications. * Act as a subject matter expert, providing guidance and support to business users on data interpretation and analysis. Qualifications: * Bachelor's or Master's degree in a quantitative field (e.g., Mathematics, Statistics, Computer Science, Economics, Business Analytics). * 5+ years of experience in data product management, data strategy or analytics * Strong understanding of data platforms (Snowflake, dbt etc.), data modeling and enterprise analytics ecosystem * Proven experience within a software company or as a consultant. * Experience of a transaction (private equity buyout or IPO) as an operator or advisor is preferred. * Strong understanding of software business models and key performance indicators. * Strong understanding of the use of core business systems (ERP, CRM etc.). * Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely. * Strong project management and organizational skills, with the ability to manage multiple priorities * Ability to work independently and collaboratively in a fast-paced environment. The US annualized base salary range for this position is $166,000.00-$248,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to *************************** with your specific accommodation request.
Auto-ApplySenior Solutions Engineer
Remote or Stockholm, ME job
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
F5 technologies are at the heart of modern applications that are enabling digital transformation across the globe. We give the world's largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere-with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take great pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk to you!
The SE Job Overview:
The Solutions Engineer (SE) is a sales and technical role with focus on customer/partners and is part of the sales organization. The SE's primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, an SE needs to have excellent technical skills and knowledge on both F5 products and the "eco-system" that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills!
The high-level objective is to achieve the allocated sales target and selling relevant F5 solutions and products to our customers business needs, in partnership with the Sales Account Managers' team. From our customer(s) perspective, the SE is a trusted advisor who proactively learns and understands their technical and business challenges and is able to propose effective solutions to mitigate their concerns/offer gainful solutions. The F5 SE not only presents the technical features but also business benefits in the Technical Value Proposition.
Sounds interesting? Read on!
What you'll do:
* Articulate the F5 solution's strategy, messaging and positioning F5's value proposition and solutions for customer business objectives.
* Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums - in-person/virtual presentations, white boards etc.
* Determine viability of business opportunities and map out these opportunities with customers/partners' organizational structure.
* Drive the sales process in partnership with the Account Managers' team, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship.
* Consistently provide world-class customer service through the customer and partner life cycle.
* Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities.
How you'll do it:
* Providing knowledge and experience with Data Centers, Virtualization and Cloud computing environments,
* Providing knowledge and experience on Service Provider's Mobile network architectures and protocols, especially mobile network architectures and protocols defined by 3GPP.
* You will have worked with DevOps, CI/CD, and SCM tools, as well as container orchestration solutions (eg: Kubernetes, etc).
* Experience in the RFx process
* Knowledge of Network and Application Security
* Experience on AI related projects, or willingness to face new challenges learning AI infrastructure pain points
What you'll bring:
* Familiarity/experience with F5 technology or similar industry solution deployment a plus.
* Knowledge of Telco networks and protocols, with specific focus on Mobile and 3GPP
* Knowledge of Network Equipment Providers ecosystem, with Ericsson and Nokia as partners of preference.
* Fluent verbal and writing skills in English.
What you'll get:
* The role will require customer/partner meetings for at least 50% of time, which could be remote/virtual or face to face meetings whenever possible
* This is a self-driven role, so career growth and development is available at every stage of your career.
* This role reports to a Pre-Sales Manager, preferably based out of Nordics region, with flexibility to work remotely as well
* Competitive pay, family friendly benefits, and cool perks
* Tuition assistance for professional development
* Culture of giving back, strong diversity and inclusion interest groups
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
Auto-ApplyLead AI Agentic Engineer
Remote or Seattle, WA job
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
As the Lead AI Agentic Engineer on the End User Engineering team, you will define and drive the technical vision for the next generation of autonomous IT operations. You will architect, scale, and operationalize agentic AI solutions that proactively resolve issues, eliminate operational burden, and strengthen enterprise security.
In this role, you will own the technical roadmap, act as the primary technical SME, and collaborate across IT, security, and business teams to deliver secure, compliant, and scalable AI-driven workflows and agents that transform the employee experience and safeguard our IT environment.
This position is an indivdual contributor role reporting to the Sr. Director, End User Engineering.
Responsibility
* Architect, design, and lead the development of a scalable agentic AI platform using frameworks like Crew AI or Vertex AI to autonomously and proactively remediate end user issues
* Define the architectural patterns and best practices for integrating AI agents with SaaS and IT platforms, establishing a robust foundation for self-healing and auto-remediation
* Champion and enforce security-first principles by designing and mandating security standards for all agentic workflows to protect corporate assets
* Establish the metrics, KPIs, and observability framework to measure agent performance and business impact, driving the strategic expansion of automation
* Serve as the primary technical liaison with EUS Ops, Security, and IT platform owners to define the technical roadmap and identify high-impact automation opportunities
* Mentor and guide senior and junior engineers, elevating the team's technical capabilities and fostering a culture of innovation and excellence
* Own the agentic AI platform strategy, ensuring its scalability, reliability, and secure integration as a core component of the IT ecosystem
* Implement and support the cloud infrastructure required for our agentic AI systems, utilizing services on AWS, GCP etc
* Evangelize and educate stakeholders on the capabilities and value of agentic AI, driving adoption and influencing cross-functional roadmaps
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
* Minimum of 12 years of related experience with a Bachelor's degree; or 8 years of related experience with a Master's degree; or a PhD with 5 years experience; or equivalent experience in AI/ML engineering, IT automation, or agent development
* Experience as a Technical Lead managing large projects involving other AI Engineers and cross-functional partners
* Proven expertise in agentic AI frameworks, workflow automation, and intelligent IT service management
* Hands-on experience with LLMs, RAG pipelines, and enterprise AI integration
* Experience in one or more scripting/programming languages (e.g., Python, Java) and building production-ready AI solutions
* Eperience embedding security and compliance controls into AI/automation workflows
* Experience with IT operations, incident management, and ticketing systems
* Experience with Agile, DevOps, CI/CD, containerization, and orchestration technologies (e.g., Docker, Kubernetes)
Preferred
* Experience with multi-agent orchestration and AI/ML frameworks at scale
* Track record of reducing operational burden through AI or automation in complex enterprise environments
* Experience designing end-user AI interfaces (chatbots, copilots, self-service portals) and building rapid proof-of-concepts
* Familiarity with zero-trust, security monitoring, and cloud-native architectures
* Demonstrated prompt engineering expertise and LLM strategy development
* Hands-on experience with cloud providers (AWS, Azure, GCP) and SaaS integration patterns
* Strong leadership, collaboration, and influence skills, capable of guiding cross-functional teams and driving enterprise-wide AI adoption
* Certifications in AI, cloud computing, or ITSM platforms
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
California: $157,500.00 - $254,350.00 base salary
Washington, Maryland, New Jersey and New York (including NYC metro area): $151,200.00 - $222,450.00 base salary
This role is also eligible for the following:
* Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
* Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Global benefits provide options for the following:
* Paid Time Off: earned time off, as well as paid company holidays based on region
* Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
* Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
* Retirement Plans: select retirement and pension programs with potential for employer contributions
* Learning and Development: options for coaching, online courses and education reimbursements
* Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
EEO Know Your Rights poster
#LI-Hybrid
Auto-ApplyRemote Commercial Service Handyman
Remote or Akron, OH job
Job Description
F5 Facility Services is seeking a highly skilled and self-directed Remote Commercial Handyman to join our growing team. This is a remote position that demands exceptional independence and the ability to work effectively with limited management interaction. The ideal candidate will be responsible for providing a wide range of maintenance, repair, and general upkeep services to our diverse commercial clients. This role requires a broad skillset, superior problem-solving abilities, a commitment to delivering high-quality workmanship, exceptional customer service, the ability to accurately quote jobs, proficiency in utilizing company-provided mobile applications for communication and reporting, and the ability to utilize customer-specific software for time tracking and job management.
Responsibilities:
• Perform a variety of maintenance and repair tasks, including but not limited to: carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance, requiring minimal direct supervision.
• Respond to service calls promptly and efficiently, providing accurate diagnoses and effective solutions, proactively managing client relationships.
• Perform preventative maintenance on commercial properties to ensure optimal performance and safety.
• Read and interpret blueprints, schematics, and technical drawings as needed.
• Communicate effectively with clients, providing clear explanations of issues and repair options.
• Maintain accurate records of work performed, materials used, and time spent on each job, ensuring meticulous documentation.
• Adhere to all safety protocols and regulations, ensuring a safe work environment for yourself and others.
• Prepare accurate and detailed quotes for repair, maintenance, and installation projects.
• Maintain and manage company-provided tools and equipment.
• Work collaboratively with other team members remotely, ensuring efficient and effective service delivery.
• Be available for on-call and after-hours work, as needed.
• Utilize company-provided mobile applications to document job details, submit reports, relay information to
management, track inventory, and manage work orders, demonstrating strong self-management.
• Utilize customer-specific software for accurate time tracking, job progress updates, and reporting.
Qualifications:
• Proven experience in a commercial handyman or maintenance role.
• Proven ability to work independently and manage time effectively.
• Broad skillset encompassing carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and customer service skills.
• Ability to read and interpret blueprints and schematics as needed
.
• Proficiency in the use of hand and power tools.
• Valid driver's license and clean driving record.
• Strong work ethic and attention to detail.
• Ability to lift and carry heavy objects, and work in various environments.
• Ability to pass a background check and drug screening.
• Ability to accurately estimate material and labor costs for projects.
• Proficiency with mobile technology and the ability to learn and utilize company-specific applications.
• Ability to quickly learn and adapt to customer-specific software programs.
Preferred Qualifications:
• Certifications in specific trades or technologies.
• Experience with building maintenance systems.
• Experience in a service-oriented business.
Benefits:
• Competitive salary.
• Comprehensive benefits package (health, dental, vision, 401(k), etc.).
• Company vehicle and phone.
• Paid time off and holidays.
• Opportunities for professional development and advancement.
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Enterprise Sales Engineer - West Coast
Remote or Arizona job
About UsSophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at ***************
Role SummaryThe Enterprise Sales Engineer is a highly skilled pre-sales engineering role that provides deep technical expertise to sales teams globally. Sales Engineers provide subject-matter expertise covering the full Sophos portfolio; MDR, NSG, Endpoint, Cloud Workload, and Advisory Services in support of field Sales in the assigned territories.What You Will Do
Provides deep subject matter expertise in respective technology discipline, working closely with sales team counterparts to win technical and strategic accounts.
Assume technical ownership of all opportunities for assigned prospective and existing customer enterprise accounts.
Supports sales enablement to increase our collective expertise, and acts as a conduit to Product groups in driving customer feedback into product roadmap and development.
Externally evangelize Sophos by conducting trainings, engaging with social media, and speaking at Sophos events or industry groups.
Develop strong relationships with key buyers and influencers in customers and leverage these during the sales process.
Expand Sophos solutions and services within existing customer base through educating key contacts and assessing a customer's security needs.
What You Will Bring
5+ years in a presales sales role working with decision makers in large organizations with a proven track record of achieving and exceeding sales quotas.
Knowledge and experience of selling Managed Detection and Response (MDR) service as well as Incident Response offerings.
Deep technical cybersecurity understanding including protection methods for Networks, Cloud Workloads, Windows, Linux and Mac OS devices
Experience in positioning penetration testing and vulnerability assessments to promote strong security postures with clients.
Understanding of the enterprise sales cycle, buyer personas and decision-making processes, and how to successfully navigate them.
Excellent verbal communication skills for delivering high quality, engaging product demos.
Ability to be seen as a trusted advisor to senior executives in large organizations and to clearly articulate competitive advantages, both technical and business level.
Proven ability to deliver an outstanding customer experience during PoCs, with exceptional opportunity discovery and deal qualification skills.
Experience of selling through and with channel partners, and ability to thrive in a team selling environment
A desire to represent SOPHOS and what we bring to the security industry
In the United States, the bases alary for this role ranges from $119,000 to $198,100. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. #li-remote#li-JA1#B2
Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back - we encourage you to apply.
What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To YouWe're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
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