Apria Healthcare jobs

Description & Requirements Maximus is seeking a detail-oriented and experienced Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met. - Collaborate in developing new procedures and update existing procedures when changes occur. - Analyze reports on operational performance and provide solutions to identified issues. - Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues. - Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project. - Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate. - Assist with monitoring performance and meeting contractual requirements using system applications. - Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows. - Assist with staff training for the purpose of achieving and maintaining quality program goals. - Analyze effectiveness of key initiatives and quality improvement efforts. - Perform other duties as assigned by management. • Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team. • Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting. • Assist the center with taking calls as needed to support operations and maintain service levels. Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. • Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback. • Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets. • Maintain strong organizational skills to effectively track monitors across different lines of business • Collaborate in the development and revision of procedures in response to operational changes. • Analyze operational and quality data to identify trends, gaps, and opportunities for improvement. • Make recommendations based on data analysis to enhance performance and service delivery. • Participate in and contribute to calibration sessions to ensure consistency in quality evaluations. • Assist in training initiatives aimed at improving agent performance and overall quality scores. • Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents. • Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making. • Take calls as needed to support center operations and maintain service levels. • Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics. • Perform other duties as assigned by management. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 50,000.00 Maximum Salary $ 61,000.00

Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri. *This job is contingent upon contract award.* At Maximus we offer a wide range of benefits to include: - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Oversee the day-to-day functions of the Quality Assurance (QA) department. - Manage an effective quality assurance program that monitors and resolves issues before they become problems. - Supervise the development and regular update of policies and procedures. - Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers. - Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements. - Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures. - Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution. - Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be willing and able to travel up to 25% of the time as business need dictates. - Lean Six Sigma experience with a minimum of Yellow Belt Certification required. - Experience managing direct reports remotely required. - Experience with designing, implementing and reporting customer satisfaction surveys required. - Experience with standardized quality tools required. - Experience with call and voice monitoring platforms required. - Experience with a large-scale telephony system required. - Experience with Client Relationship Management (CRM) platforms required. - Experience with contract compliance and quality platforms required. - Experience with statistical processes required. - Premium contact center billing experience required. - Financial experience with Oracle preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #max Priority EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 80,000.00 Maximum Salary $ 95,000.00

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. This role is a fixed-term contract for 9 months, with the possibility of extension. The HR Solutions Centre (HRSC) provides high quality administrative and transactional processing support in the delivery of HR lifecycle and HR calendar events. The HRSC utilises knowledge of human resource systems and processes to advise personnel on policy related matters, right to work, vetting, and payroll all within predetermined Service Level Agreements (SLA's). The HR Solutions Administrator will be tasked with providing high quality call centre support. Duties will include but are not limited to: provide first level (Tier I) support to employees and management on inquiries; including variations of contracts and other employment data changes, policy related matters, right to work, systems and payroll remain within predetermined Service Level Agreements (SLA's) while providing continuous high quality customer service via email and phone transactions. Specific Responsibilities Provide call centre support by opening and resolving tickets through a Human Resource ticketing system to capture all requests and inquiries submitted via phone, email, or Chat. Perform accurate data entry into the HR database and other HRIS systems to include updating employee records and payroll corrections. Provide excellent telephone customer service skills to ensure the correct information is gained and queries are resolved. Provide and maintain professional and quality customer service to employees and managers across the business. Work professionally and effectively with other Central teams involved in the employee lifecycle, such as Payroll, HR Operations and Recruitment. Run reports through Query Builder and other information from systems to efficiently resolve inquiries. Verify data entries and manual processes for accuracy and completeness through a Quality Control measurement. Ensure that all opened tickets are effectively managed and closed according to predetermined Service Level Agreements (SLA's) Support HRSC colleagues in delivering timely and accurate advice to clients Sign-post employees and Line managers appropriately Escalate any items outside of their own skill set or capabilities to the HRSC Senior Administrator Perform other duties as assigned by management Requirements /Key Performance Measures for this role * Proven background in providing customer service/client focus skills * Ability to act expediently to resolve client issues * Proficiency in Microsoft Office * Good verbal, written and numeracy skills * Ability to embrace change and effectively adapt to change Ability to manage high volumes of requests and work under pressure Skills & Qualifications Human Resource internship or experience in Human Resources CIPD level 3 qualification or willing to work towards is desirable EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 24,570.00 Maximum Salary £ 24,570.00

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. This role requires travel across Oxfordshire so access to own vehicle and valid driving license is required. Travel expenses/time is paid. This role will require working 1/2 day on Saturdays and up to 3 evenings per week (sessions are until 8/8:30pm). The Health and Wellbeing Coach provides personalised support to individuals to empower them take control of their own health and wellbeing with a focus on lifestyle behaviour change, inclusive but not limited to the core areas of: Healthy Eating and Nutrition Physical Activity Weight Management. As a Health and Wellbeing Coach with Beezee Oxfordshire, you will facilitate people in establishing and attaining health-promoting goals, set by the person to change lifestyle-related behaviours, with the intent of reducing health risks, improving self-management of chronic conditions, and improving quality of life. The Health and Wellbeing Coach is also responsible for delivering face-to-face, telephonic, and digital health coaching support to individuals from a wide range of community and healthcare settings via a combination of one-to-one and group-based support in line with need, location and offer. To provide a health coaching service for eligible participants that supports people to gain and use the knowledge, skills, and confidence to become active participants in their health and wellbeing so that they can reach their self-identified health and wellbeing goals, including, but not limited to: Triage and assessment Agenda setting Lifestyle behaviour change support to (e.g.) stop smoking, move more, achieve a healthy weight/diet, reduce alcohol consumption levels. Problem solving Motivational interviewing Goal setting Signposting Deliver multi-channel, personalised health coaching support to individuals and groups in line with their needs and preferences including: Face-to-face, telephonic, and digital health coaching Multi-mix communications methods including in-app messaging, text, and email. Share helpful and supportive resources in line with goal, stage of journey, confidence, and motivation Advocate the use of behaviour tracking tools (online or offline) Appraise individuals and population caseloads daily to ensure participants are provided with the right intensity and frequency of support to drive sustained behaviour change A strength-based approach, that maximising opportunities to utilise local community assets and efficient utilisation of the wider health and wellbeing economy. To deliver services in line with quality standards, national / government guidelines, and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately - inclusive on supporting onward referral to wider services. Support with outreach community engagement work inclusive, but not limited to: Community and stakeholder events External meetings and networks Roadshows and pop-ups To deliver services in line with quality standards, national / government guidelines and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately - inclusive on supporting onward referral to wider services. Work in line with business and contract performance requirements including: Implementing Standard Operating Procedures (SOP) Fulfilling policies and quality management framework expectations including (but not limited to), data protection, information security, Health and safety and safeguarding Participate in regular audits and performance observations, with a pro-active commitment to providing high quality services and continuous professional development A proactive approach to supervision and training with a demonstrated commitment to personal development, achievement of quality standards, high performance in line with agreed objectives and Key Performance Indicators KPIs. To ensure accurate reporting and data collection in line with contractual and case management system requirements to ensure: Caseloads can be managed efficiently, effectively and at scale Team members are able to support in population behaviour change as required and in line with need Wider informal and formal care givers / specialists can complement and enhance the behaviour change journey Service users / participants only have to tell their story once and where behaviour changes occur sequentially or concurrently, we are able to offer a comprehensive and coordinated supportive services Data audits accurately capture activity, productivity, utilisation, and outcomes. Salary £24,570 - 28,700 DOE. Qualifications & Experience Essential Relevant health coaching qualification or an accredited health coaching skills programme A minimum of six months of direct health coaching delivery Experience in delivering behaviour change interventions for specific lifestyle related issues (e.g., smoking cessation, physical activity, NHS Health Checks, weight management, alcohol reduction) Evidence of supporting vulnerable individuals through a change process Experience of caseload management demonstrated via the use of a Case Management System Experience of inputting and processing data where accuracy, targets and time deadlines are operating in the workplace. Experience of supporting vulnerable individuals through a change process Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard. Experience of working in a health, community or social care environment or good understanding of the issues around maintaining a healthy lifestyle Desirable: Membership of professional body (ICF, EMCC, AoC, UKHCA) Experience of managing and supervising individuals and teams Educated to degree level in a relevant subject e.g., Psychology, Behavioural Science etc. Experience of supporting people remotely / telephonically / digitally Evidence of working with individuals with long term health conditions. Individual Competencies Essential A strong understanding of the social determinants of health A strong understanding of population-based approaches including segmentation and risk stratification. A strong understanding of behaviour change principles and methodology including the COM-B model and behaviour change wheel. Excellent oral and written communication skills with people from a wide variety of backgrounds. Demonstrable core skills and competencies as set out in best practice standards including: Select and apply a range of health coaching models, conversation frames and techniques. Detailed knowledge of the core concepts and principles of personalisation, patient activation, health behaviour change, self efficacy, intrinsic motivation, and assets-based approaches. Detailed understanding of self management support and associated techniques. Advanced skills development incorporating practice, reflection and planning for the application of learning to practice. Excellent internal and external stakeholder engagement and management. Good understanding of principles of confidentiality and safeguarding. Strong written and verbal communication skills with the ability capture essential information that supports effective case management. A strong track record of interpersonal relationships including the ability to build, develop and maintain relationships. Effective caseload management inclusive of accurate data collection, data entry, timely recording, and delivery against agreed Service Level Agreements (SLAs) and Standard Operating Procedures (SOPs). Confident in the use of evolving digital technologies to support people through behaviour change processes. The ability to manage time independently and effectively and work to deadlines. Effective safe and sensitive data management in line with information security standards. Excellent Microsoft Office skills and ability to learn quickly when using news systems and processes. Commitment to personal development / training. Commitment to flexible working (including evenings and weekends), ensuring the service is available to all residents including, those who work during the day, shift workers and those with children of school age. Commitment to supporting overall team/contract performance to the highest standards, undertaking a range of duties in line with business requirements. Desirable Experience of delivery health screening services (e.g., NHS Health Check) Effective delivery of programmes in line with contractual requirements and SLAs. Key Business Priorities Internal Co-workers, managers, and wider team Health Division colleagues Maximus central division Maximus companies and associates Colleague forums External Local Authority Integrated Care Partnerships / Boards Community and Voluntary sector Population being served / supported Sub-contractors and key partners Community stakeholders Co-location cooperatives Venue providers Healthcare settings including GP Practices / Primary Care Networks EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 24,570.00 Maximum Salary £ 28,700.00

Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content. - Create hierarchy and ownership structure to sustain knowledge management. - Empower contributions from key stakeholders to improve the knowledge base. - Design and implement work flows to manage documentation process. - Establish standard templates for all documentation for the teams to utilize in document creation. - Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base. - Create, promote and apply best practices for writing, style and content in Microsoft style. - Create training material in support of the Knowledge management process. - Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. • Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations. • Serve as a bilingual subject matter expert (English and Spanish) for contact center content development. • Support the creation and refinement of training materials for contact center agents. • Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials. • Represent the contact center perspective in content-related discussions and decisions. • Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards. • Manage and develop knowledge articles, chat quick text scripts and email templates. • Conduct audits of knowledge articles and procedures to ensure accuracy and relevance. • Identify emerging contact center trends and coordinate content updates to address urgent needs. • Collaborate with client content teams to create, update, and review contact center-specific content. • Serve as a subject matter expert for assigned customer agencies. • Salesforce and SharePoint experience preferred. • Call center knowledge and experience preferred. Minimum Requirements - Bachelor's degree with 5+ years of experience. - Advanced degree or professional designation preferred. - Develops solutions to a variety of complex problems. - Work requires considerable judgment and initiative. - Exerts some influence on the overall objectives and long-range goals of the organization. • Developing website content experience • Self-motivated and able to work independently EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 65,000.00 Maximum Salary $ 85,200.00

Description & Requirements Maximus is currently hiring for Medical Office Assistants to join our Veterans Evaluation Services (VES) Team in Detroit, MI. The Medical Office Assistant is responsible for assisting providers and veterans on exam days in any manner needed, general problem solving in a solutions-oriented manner for both providers and veterans and updating case statuses as available. The ideal candidate possesses the desire to assist our wounded veterans with a caring, positive, and patriotic attitude. * Due to contract requirements, only a US Citizen or a Green Card holder can be considered for this opportunity. Essential Duties and Responsibilities: * Perform all job functions in compliance with HIPAA policies and adhere to local and externally relevant health and safety laws and policies. * Gather and provide necessary information to providers; may include gathering forms, documents, and vital signs necessary to the evaluation. * Provide a high level of customer service by greeting and directing all visitors, answering inquiries, confirming contact and appointment information, and otherwise facilitating a positive experience. * Document all actions taken and other pertinent information as it relates to veteran and provider interaction. * Clean exam rooms between each appointment and otherwise maintain stock and cleanliness of the clinic throughout the day. * Must live in or near Detroit, MI. * Must be willing and able to travel to provide support to other clinics in the Central region * Must be willing and able to work weekend shifts (Saturday and Sunday) as needed * Must be willing to work onsite in our Detroit, MI. location * Must have reliable transportation to drive to other locations in the Central region * Valid driver's license is required * Arrive 30 minutes prior to scheduled exam * Greet each veteran immediately, obtain medical history, any diagnostic results or medical records and provide sign-in sheet * Provide information to the providers (worksheets/HX forms/day/face sheets), and assist with vitals (weight, height, blood pressure) * Document and update OMS comments for everything you do pertaining to veterans and providers * Adhere to local and externally relevant health and safety laws and policies * Maintain cleanliness of the clinic/per-diem and exam rooms * Intermediate knowledge of pertinent medical terminology Minimum Requirements * High School Diploma or GED required. #VESCareers #VeteransPage #HotJobs1223LI #HotJobs1223FB #HotJobs1223X #HotJobs1223TH #TrendingJobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Your role is to identify and develop strategic relationships with regional/key employer partners/organisations, and establish, and grow a pipeline of sustainable employment opportunities within the region. You will focus on growing employment sectors to identify new opportunities, and ensure we understand, and can adapt to changing market demands. You will also directly support and manage a team of 'Regional Account Managers' to deliver the Employer Engagement Strategy within a defined region. To motivate, support and manage the performance of a team of Regional Account Managers, to meet and exceed performance targets (both contractual and financial) within the compliance, quality and health & safety standards required Support the development of the team through regular appraisal and reviews To oversee the management and development of relationships with key employer partners/organisations to ensure required levels, and quality of appropriate, employment opportunities for our participants are identified and shared To oversee the collation of accurate forecasting, performance data, and employer feedback to support the Head of Employer Engagement, and other internal colleagues Development, and ownership of regional sector plans, linked to the national employer engagement strategy Source and share market insight/feedback from key employ partners/organisations to support and influence the LMI analyst role Identification, engagement and management of key employer relationships within a sector(s), and region to become the 'recruitment partner of choice'? Development and management of employment opportunity pipeline including ringfenced/guaranteed vacancies, work experience placements, job fairs etc. Coordination of recruitment activity to ensure employer needs are met Expert advice, guidance and support e.g workforce planning, training needs analysis Co designing employment routeways to address current/future recruitment needs Facilitate and encourage employer support as part of the prescribed customer journey e.g sector insight sessions, assessment centres Supporting the Head of Employer engagement, and Dir. Of Employer engagement with key account management of Strategic/National partners Working with the 'Employer collaboration Lead' to work engage and support local partner organisation(s) (e.g LA's, LEP's, CPN partners etc) relationships Acting as an 'ambassador' for customers who require extra support, to identify and agree workplace adjustments e.g working interviews, job carving etc. Work closely with internal colleagues (e.g Business Managers, Employment Advisors, and Resource Specialists) to ensure customers meet the expectations of employers and are fully prepared for the transition into work Understanding of site caseload job requirements and ensure that both employment, and candidate pipelines are aligned including detailed forecasting of future opportunities Share Market knowledge, and intelligence to help identify, and address potential barriers to work e.g skills gaps, and training Support internal teams to better prepare customers through a shared understanding of job specifications, and requirements Ensuring a clear audit trail by recording activity/performance within our CRM, and other MAXIMUS systems Ensure compliance with MAXIMUS policies and procedures, so as to achieve nil compliance issues from audit Achieve individual and team targets to support wider MAXIMUS success. Support new staff through work shadowing, buddying or generally being on hand to answer questions and provide assistance Please note: We can only consider applicants who have the right to work and based in the United Kingdom, this role also requires the suitable person to based near on within London due to regular site visits. Hold a Level 4 Diploma in Business Management or equivalent qualification or equivalent experience Full understanding of the Sales process and Key Account Management Proven experience in a sales environment, including 'relationship selling' - dealing with Medium to Large Enterprises Performance and delivery focused - proven track record in exceeding stretching sales/performance targets Proven knowledge of the local labour market and existing relationships with key stakeholders. Prior experience of working in a similar role in the Welfare to Work/Employability, or related sector is advantageous Confident and competent in networking and building and maintaining local relationships. Strong leadership and interpersonal skills, specifically around listening, questioning, delegating and building relationships. Demonstrable experience of being an effective leader and manager in a performance driven environment. Able to prioritise and problem solve with minimal support; work in a flexible manner; being visionary, promoting improvements and sharing best practice that supports business efficiency. Clear communicator, good listening skills and a persuasive style - Excellent telephone manner Strong negotiation skills demonstrated ability to influence senior stakeholders Resilience, calm, rational and objective in all situations Enjoys working on their own and as part of a team Self-starter with strong planning and organisations skills High degree of accuracy and attention to detail EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 42,300.00 Maximum Salary £ 47,400.00

Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus. This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area. Key Areas of Responsibility - Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials. - Developing new programs for customer engagement including integrated marketing programs from concept to execution - Drive Maximus Federal solutions and offerings. - Manage digital and social media strategies across the federal market - Build, manage, and coach a high-performing marketing team. - Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports. - Work closely with the growth leaders to align sales and marketing strategies - Maintain brand standards and ensure compliance across all marketing and communications channels. - Build long-term relationships with employees, clients, government officials, and stakeholders. - Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company. - Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement. - Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation. This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions. Qualifications: -15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team. -Previous experience at a corporation focused on the Federal sector. -Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered. -MA degree in Marketing, Communication, or similar relevant field, preferred. -Outstanding communication, presentation, and leadership skills. -In-depth knowledge of the Federal sector. -Critical thinker with problem-solving skills. -Strong interpersonal and communication skills. Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 216,155.00 Maximum Salary $ 292,455.00

Description & Requirements The CSC Artificial Intelligence Lead drives Maximus' enterprise AI roadmap, leading cross-functional teams to deliver high-impact, ethical AI initiatives aligned with business goals. 1-2 times a month required onsite in Little Rock, Arkansas. Essential Duties and Responsibilities: - Lead and refine Maximus' organization's AI vision and roadmap aligned with strategic OCDIO business goals. - Lead the analysis of internal processes, data assets, and market trends to identify AI use cases that drive operational efficiency, customer value, or competitive advantage. - Collaborate with executive leadership, product owners, Enterprise IT Services, data science teams, and business units (GCC, Solution Delivery, USS, Fed, and international) to consult on integration AI into existing workflows and digital products. - Manage multiple AI projects, ranging from small to large-scale enterprise initiatives, ensuring delivery on time, within scope, and on budget. Utilize advanced knowledge of workflows and project mapping to manage competing priorities and maintain project momentum. - Lead cross-functional teams through the AI project lifecycle using agile and hybrid methodologies tailored for data and AI sprint cycles. Communicate project progress and strategic impact to internal and external stakeholders, including clients, vendors, and executive leadership. - Partner with legal, compliance, and data governance teams to ensure ethical AI practices, privacy, and risk mitigation. This can include advisory roles as it pertains to governing documentation, regulatory analysis, etc. - Lead the establishment of KPIs and metrics to evaluate the effectiveness and ROI of AI deployments and continuously improve outcomes at the enterprise level. - Partner and support HR, L&OD, Change Management teams to drive AI literacy across Maximus and support change management initiatives to promote AI adoption and trust. - Coach and mentor junior project managers and team members, delegating tasks and reviewing work to ensure quality and alignment. - Lead and refine Maximus' organization's AI vision and roadmap aligned with strategic OCDIO business goals. - Lead the analysis of internal processes, data assets, and market trends to identify AI use cases that drive operational efficiency, customer value, or competitive advantage. - Collaborate with executive leadership, product owners, Enterprise IT Services, data science teams, and business units (GCC, Solution Delivery, USS, Fed, and international) to consult on integration AI into existing workflows and digital products. - Manage multiple AI projects, ranging from small to large-scale enterprise initiatives, ensuring delivery on time, within scope, and on budget. Utilize advanced knowledge of workflows and project mapping to manage competing priorities and maintain project momentum. - Lead cross-functional teams through the AI project lifecycle using agile and hybrid methodologies tailored for data and AI sprint cycles. Communicate project progress and strategic impact to internal and external stakeholders, including clients, vendors, and executive leadership. - Partner with legal, compliance, and data governance teams to ensure ethical AI practices, privacy, and risk mitigation. This can include advisory roles as it pertains to governing documentation, regulatory analysis, etc. - Lead the establishment of KPIs and metrics to evaluate the effectiveness and ROI of AI deployments and continuously improve outcomes at the enterprise level. - Partner and support HR, L&OD, Change Management teams to drive AI literacy across Maximus and support change management initiatives to promote AI adoption and trust. - Coach and mentor junior project managers and team members, delegating tasks and reviewing work to ensure quality and alignment. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 113,000.00 Maximum Salary $ 170,000.00

Description & Requirements We are seeking a highly skilled Capture Manager to lead strategic pursuit efforts for state and local government programs. This role will drive capture planning, competitive analysis, and proposal development to deliver winning solutions aligned with client needs. The ideal candidate brings strong leadership, analytical skills, and experience in Health & Human Services programs. ***This is a fully remote position. Requires 10% travel. 100% mileage reimbursed at federal rate*** Why Maximus? - • Competitive Compensation - Quarterly bonuses based on performance - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy Unlimited Time Off, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Facilitate planning and capture activities for opportunities, including leading pursuit teams to develop winning solutions, cost proposals aligned with RFP requirements, and customer budgets. - Work with sales to identify client pain points and needs. - Evaluate the competitive landscape. - Support the development of a compliant and compelling proposal. - Develop capture plan and strategy throughout the opportunity lifecycle. - Provide mentorship, oversight, deliverables, performance reviews, and feedback to junior staff. - Lead pursuit team in utilizing historical data to develop a price-to-win and predictive win outcomes. - Coordinate, collaborate and negotiate with operations, IT, pricing, and other departments to drive a compliant solution within the price to win. - Interact with all levels of management, infrastructure and technology teams, HR, finance, consultants, and proposal resources and follow through on task assignments. - Perform gap analyses of capabilities against customer requirements. - Review proposal drafts to ensure alignment with planned solution model and identify improvements in messaging and graphics to better align with win strategies. - Provide detailed reports on activities to leadership. - Conduct after action reviews for all business opportunities to understand win/loss reasons, lessons document, and identify necessary adjustments to techniques, strategy, and actions. Minimum Requirements - Bachelor's degree in related field. - 5-7 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of education. Program Specific Requirements: - Minimum of 5 years of related experience in capture, business development, proposal development, or project management - Required - Successful track record of capture management and/or management for US state/local government organizations specifically in Health and Human Services (such as Medicaid, Health Insurance Exchanges, SNAP, TANF, and CHIP) is highly preferred - Experience working in a matrixed environment, collaborating with business development, legal, operations, IT, human resources, implementation, finance, and other business units to develop comprehensive, winning solutions - Working knowledge of US state/local government procurement practices - Experience working with remote teams is preferred - Experience in operations (such as running call centers or account management) is a plus - Must demonstrate exceptional decision-making, analytical, and presentation skills - Must have strong interpersonal skills with the ability to manage deadlines, take initiative, and research and understand business practices and processes - Strong leadership, presentation, and project management skills are required - Proven track record in dealing with all levels of management - Strong writing and communication skills #HumanServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 80,000.00 Maximum Salary $ 140,000.00

Description & Requirements We are seeking a strategic and hands-on Program Manager to lead AI and technical upskilling initiatives that shape the future of our workforce. This role blends working collaboratively with the AI Accelerator Team strategy and thought leadership with hands-on program management, ensuring our learning strategy not only meets current needs but anticipates future demands. Essential Duties and Responsibilities: Program Support & Strategy Execution - Collaborate with department leads and HR to support the execution of AI and technical skills development initiatives. - Contribute to the implementation of the organization's AI/technical learning strategy in alignment with business goals. - Stay informed on industry trends and emerging technologies to support program planning and continuous improvement. Instructional Design & Gap Analysis - Assist in conducting skills gap analyses and needs assessments to inform learning priorities. - Support the design and development of engaging, scalable learning experiences using modern instructional design principles. - Contribute to the creation of curricula spanning AI literacy to intermediate technical skills, utilizing blended learning formats. Program Coordination & Delivery - Coordinate components of the program lifecycle including planning, vendor engagement, content development, and delivery logistics. - Collaborate with internal SMEs, external providers, and cross-functional teams to ensure program quality and relevance. - Support the implementation of interactive learning formats such as labs, simulations, and workshops. - Ensure training content aligns with organizational goals and technology enablement efforts. Measurement & Continuous Improvement - Track key performance indicators (KPIs) and assist in evaluating program effectiveness and learner outcomes. - Gather and analyze learner feedback to support content and delivery enhancements. - Prepare summary reports and insights for internal stakeholders to inform future program improvements. Stakeholder Engagement - Partner with internal teams to identify training needs and coordinate learning solutions. - Liaise with facilitators, trainers, and SMEs to ensure delivery of high-quality learning experiences. - Support the development of a community of practice among AI and technical learning advocates. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. -Proven experience in managing large-scale training or workforce development programs in AI, data science, or technical domains. -Strong instructional design skills with a track record of creating impactful learning experiences. -Expertise in conducting skills gap analyses and translating findings into actionable programs. -Exceptional communication and stakeholder engagement skills, with the ability to influence at all levels. -Familiarity with AI tools, data analytics platforms, and emerging tech trends. -Experience with Learning Management Systems (LMS) and digital learning platforms. -Background in Experience with organizational development and change management. Core Competencies -Strategic vision with operational excellence. -Analytical mindset with a passion for measurable impact. -Ability to inspire and mobilize diverse stakeholders. -Adaptability in a rapidly evolving technology landscape. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 90,780.00 Maximum Salary $ 122,820.00

Description & Requirements is contingent upon contract award* We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award. As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals. Essential Duties and Responsibilities: - Manage activities and personnel associated with providing technical services to customers by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, and networked systems. - Manage escalations, ensure correct assignment of resources and full problem resolution. - Identify opportunities to increase efficiency. - Collect and Analyze performance metrics, responding as necessary to ensure SLAs are met. - Create and manage escalation procedures and ensure service levels are maintained. - Document, track, and monitor problems to ensure resolution in a timely manner. - Provide strategic management and objectives for the department. - Manage aspects of personnel to ensure efficient operation functions. - Perform other duties as may be assigned. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. Additional Minimum Requirements: - Proficiency with computers including Microsoft Outlook, Word, Excel, PowerPoint and Teams required. - Strong written/oral communication and organizational skills are required. - Experience in medical supply chain management is required. Preferred Skills and Qualifications: - Experience in managing transportation of hazardous materials to include medical waste is a plus. #LI-AM1 #maxcorp EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 86,800.00 Maximum Salary $ 126,800.00

Description & Requirements Maximus is currently hiring for a Training Manager to support our Missouri Enrollment Broker team. This is a remote opportunity. The Training Manager is responsible for leading the design and delivery of impactful training programs by collaborating with stakeholders to assess needs, develop learning objectives, and ensure alignment with business goals. In this role you will manage training initiatives, coach operations staff, and oversee a high-performing team to drive effective learning outcomes and operational excellence. *This role is contingent upon contract award* At Maximus we offer a wide range of benefits to include: - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Manage collaboration with stakeholders to perform needs analysis, develop learning objectives and design deliverables that meet the business needs and organizational quality standards. - Create and organize training sessions, and deliver instructor led training programs as needed to achieve business outcomes and effective transfer of learning in the workplace. - Forge relationships with internal and external stakeholders to ensure that both tactical and strategic goals and outcomes are met. - Develop and implement training programs and materials to ensure business requirements are met for effective operation programs. - Complete hiring and performance management processes to support a high performing training team. - Provide confidential coaching/facilitation and work closely with all levels of operation staff to ensure the integrity of the program and provide highly skilled feedback on operations staff performance in scheduled training and informal skills-based coaching. - Ensure Training Specialists and Operations staff are provided with up-to-date knowledge of project related updates, processes, and procedures. - Develop a means of measuring the effectiveness of training programs developed or administered through evaluation, testing, and assessment of program outcomes. - Review, evaluate, and modify existing and proposed programs. - Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrating results into new and existing course curriculum. - Maintain a library of training aids. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - Experience supporting virtual training sessions required. - Experience supporting training in contact center environments, including customer service, technical support, or specialized programs required. - Experience managing staff and direct reports remotely required. - Ability to manage multiple training sessions and priorities in a fast-paced environment required. - Work traveling may be requested for business needs up to 25% of the time. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #max Priority EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 80,000.00 Maximum Salary $ 95,000.00

Description & Requirements Are you ready to drive strategic growth by leading innovative solution design for high-priority government pursuits? Maximus is seeking a Senior Solution Architect to lead solution design and strategy while driving technical innovation across the organization. This strategic role is vital to our growth engine as you'll bridge deep technical expertise with business strategy to develop differentiated solutions that address complex customer challenges. You will shape opportunities through customer engagement, lead cross-functional solution teams, and ensure alignment between technical solutions and business objectives. The ideal candidate combines extensive technical knowledge with strategic business acumen to identify and prioritize critical problems, applying cutting-edge technologies to make real impacts on important government missions and challenges. Your leadership will power Maximus' growth by creating compelling, differentiated solutions that maximize business and mission impacts. Essential Duties and Responsibilities: - Design and develop specific solutions leveraging technologies and design practices that enable a scalable, extensible and flexible solution. - Develop and provide presentations and demonstrations of technology solutions to both internal and external stakeholders as needed. - Extend and partner with internal/external resources to identify and contribute to continuous improvements of open source projects across multiple open source technologies/projects. - Engage with internal teams to understand and architect technical solutions, facilitate solutions design and manage implementations. - Collaborate with delivery teams to ensure solutions can be effectively implemented by operations teams. - Mentor Solution Architects and integrate contributions across the team. Provide guidance, coaching, and training to technical employees across the company. - Interface with pricing and delivery teams to ensure solution viability and cost realism. - Lead major solution components or technical volumes as part of a capture team. - Translate client requirements into viable solution elements and architecture views. - Lead large complex initiatives of strategic importance to the organization, which involve large cross-functional teams. - Work closely with business leaders, customers, or other stakeholders to understand priorities and constraints. Facilitate collaboration across organizations and act as a bridge between technical teams and non-technical stakeholders. - Work directly with customers to understand their needs and design tailored solutions. Build trust and credibility through consistent delivery and transparency. - Help guide teams through technology transitions. Support training and adoption efforts to ensure successful implementation. - Review, guide and support RFIs, RFPs and RFQs, response development including writing of whitepapers and concept development. - Provide technical solution support during proposal process, to include technology stack, solution architecture, and implementation methodology. Solution Strategy & Innovation • Lead solution design and strategy for high-priority government pursuits • Define technical win themes and differentiators for competitive proposals • Incorporate capabilities from Maximus Accelerators and reusable components • Drive innovation through emerging technologies and industry best practices • Conduct competitive analysis and develop strategies to address market trends • Lead solution reviews with executives and subject matter experts Technical Leadership & Business Alignment • Design scalable, extensible solutions leveraging cutting-edge technologies • Lead RFI, RFP, and RFQ response development including whitepaper creation • Develop estimation models and solution pricing strategies • Collaborate with capture managers to shape opportunities pre-RFP • Mentor junior architects and provide technical guidance across teams • Ensure solutions meet compliance requirements and align with customer needs • Develop transition plans addressing operational readiness and implementation Position Requirements Education • Bachelor's degree in relevant field of study required (Master's degree preferred) • 10+ years of technical IT experience including solution development • Additional relevant experience may be considered in lieu of degree requirements Technical & Business Skills • Deep understanding of government IT landscape and compliance requirements • Experience with estimation techniques and competitive solution development • Expertise in one or more technology domains (cloud, cybersecurity, AI/ML, etc.) • Knowledge of security standards, compliance frameworks, and risk management • Experience with government proposal processes and competitive analysis Minimum Requirements - Bachelor's degree in related field. - 10-12 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. Leadership & Communication • Strong written and verbal communication skills with executive presentation experience • Ability to articulate complex technical concepts to diverse audiences • Experience leading cross-functional teams and mentoring junior staff • Proven ability to influence stakeholders and drive adoption of new practices • Ability to thrive in flexible, fast-paced environments across multiple time zones • Ability to obtain and maintain required security clearances • US Citizenship required for program requirements #techjobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 188,000.00 Maximum Salary $ 250,000.00

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. This role requires travel across Oxfordshire so access to own vehicle and valid driving license is required. Travel expenses/time is paid. This role will require working 1/2 day on Saturdays and up to 3 evenings per week (sessions are until 8/8:30pm). The Health and Wellbeing Coach provides personalised support to individuals to empower them take control of their own health and wellbeing with a focus on lifestyle behaviour change, inclusive but not limited to the core areas of: Healthy Eating and Nutrition Physical Activity Weight Management. As a Health and Wellbeing Coach with Beezee Oxfordshire, you will facilitate people in establishing and attaining health-promoting goals, set by the person to change lifestyle-related behaviours, with the intent of reducing health risks, improving self-management of chronic conditions, and improving quality of life. The Health and Wellbeing Coach is also responsible for delivering face-to-face, telephonic, and digital health coaching support to individuals from a wide range of community and healthcare settings via a combination of one-to-one and group-based support in line with need, location and offer. To provide a health coaching service for eligible participants that supports people to gain and use the knowledge, skills, and confidence to become active participants in their health and wellbeing so that they can reach their self-identified health and wellbeing goals, including, but not limited to: Triage and assessment Agenda setting Lifestyle behaviour change support to (e.g.) stop smoking, move more, achieve a healthy weight/diet, reduce alcohol consumption levels. Problem solving Motivational interviewing Goal setting Signposting Deliver multi-channel, personalised health coaching support to individuals and groups in line with their needs and preferences including: Face-to-face, telephonic, and digital health coaching Multi-mix communications methods including in-app messaging, text, and email. Share helpful and supportive resources in line with goal, stage of journey, confidence, and motivation Advocate the use of behaviour tracking tools (online or offline) Appraise individuals and population caseloads daily to ensure participants are provided with the right intensity and frequency of support to drive sustained behaviour change A strength-based approach, that maximising opportunities to utilise local community assets and efficient utilisation of the wider health and wellbeing economy. To deliver services in line with quality standards, national / government guidelines, and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately - inclusive on supporting onward referral to wider services. Support with outreach community engagement work inclusive, but not limited to: Community and stakeholder events External meetings and networks Roadshows and pop-ups To deliver services in line with quality standards, national / government guidelines and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately - inclusive on supporting onward referral to wider services. Work in line with business and contract performance requirements including: Implementing Standard Operating Procedures (SOP) Fulfilling policies and quality management framework expectations including (but not limited to), data protection, information security, Health and safety and safeguarding Participate in regular audits and performance observations, with a pro-active commitment to providing high quality services and continuous professional development A proactive approach to supervision and training with a demonstrated commitment to personal development, achievement of quality standards, high performance in line with agreed objectives and Key Performance Indicators KPIs. To ensure accurate reporting and data collection in line with contractual and case management system requirements to ensure: Caseloads can be managed efficiently, effectively and at scale Team members are able to support in population behaviour change as required and in line with need Wider informal and formal care givers / specialists can complement and enhance the behaviour change journey Service users / participants only have to tell their story once and where behaviour changes occur sequentially or concurrently, we are able to offer a comprehensive and coordinated supportive services Data audits accurately capture activity, productivity, utilisation, and outcomes. Salary £24,570 - 28,700 DOE. Qualifications & Experience Essential Relevant health coaching qualification or an accredited health coaching skills programme A minimum of six months of direct health coaching delivery Experience in delivering behaviour change interventions for specific lifestyle related issues (e.g., smoking cessation, physical activity, NHS Health Checks, weight management, alcohol reduction) Evidence of supporting vulnerable individuals through a change process Experience of caseload management demonstrated via the use of a Case Management System Experience of inputting and processing data where accuracy, targets and time deadlines are operating in the workplace. Experience of supporting vulnerable individuals through a change process Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard. Experience of working in a health, community or social care environment or good understanding of the issues around maintaining a healthy lifestyle Desirable: Membership of professional body (ICF, EMCC, AoC, UKHCA) Experience of managing and supervising individuals and teams Educated to degree level in a relevant subject e.g., Psychology, Behavioural Science etc. Experience of supporting people remotely / telephonically / digitally Evidence of working with individuals with long term health conditions. Individual Competencies Essential A strong understanding of the social determinants of health A strong understanding of population-based approaches including segmentation and risk stratification. A strong understanding of behaviour change principles and methodology including the COM-B model and behaviour change wheel. Excellent oral and written communication skills with people from a wide variety of backgrounds. Demonstrable core skills and competencies as set out in best practice standards including: Select and apply a range of health coaching models, conversation frames and techniques. Detailed knowledge of the core concepts and principles of personalisation, patient activation, health behaviour change, self efficacy, intrinsic motivation, and assets-based approaches. Detailed understanding of self management support and associated techniques. Advanced skills development incorporating practice, reflection and planning for the application of learning to practice. Excellent internal and external stakeholder engagement and management. Good understanding of principles of confidentiality and safeguarding. Strong written and verbal communication skills with the ability capture essential information that supports effective case management. A strong track record of interpersonal relationships including the ability to build, develop and maintain relationships. Effective caseload management inclusive of accurate data collection, data entry, timely recording, and delivery against agreed Service Level Agreements (SLAs) and Standard Operating Procedures (SOPs). Confident in the use of evolving digital technologies to support people through behaviour change processes. The ability to manage time independently and effectively and work to deadlines. Effective safe and sensitive data management in line with information security standards. Excellent Microsoft Office skills and ability to learn quickly when using news systems and processes. Commitment to personal development / training. Commitment to flexible working (including evenings and weekends), ensuring the service is available to all residents including, those who work during the day, shift workers and those with children of school age. Commitment to supporting overall team/contract performance to the highest standards, undertaking a range of duties in line with business requirements. Desirable Experience of delivery health screening services (e.g., NHS Health Check) Effective delivery of programmes in line with contractual requirements and SLAs. Key Business Priorities Internal Co-workers, managers, and wider team Health Division colleagues Maximus central division Maximus companies and associates Colleague forums External Local Authority Integrated Care Partnerships / Boards Community and Voluntary sector Population being served / supported Sub-contractors and key partners Community stakeholders Co-location cooperatives Venue providers Healthcare settings including GP Practices / Primary Care Networks EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 24,570.00 Maximum Salary £ 28,700.00

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. This role is a fixed-term contract for 9 months, with the possibility of extension. The HR Solutions Centre (HRSC) provides high quality administrative and transactional processing support in the delivery of HR lifecycle and HR calendar events. The HRSC utilises knowledge of human resource systems and processes to advise personnel on policy related matters, right to work, vetting, and payroll all within predetermined Service Level Agreements (SLA's). The HR Solutions Administrator will be tasked with providing high quality call centre support. Duties will include but are not limited to: provide first level (Tier I) support to employees and management on inquiries; including variations of contracts and other employment data changes, policy related matters, right to work, systems and payroll remain within predetermined Service Level Agreements (SLA's) while providing continuous high quality customer service via email and phone transactions. Specific Responsibilities Provide call centre support by opening and resolving tickets through a Human Resource ticketing system to capture all requests and inquiries submitted via phone, email, or Chat. Perform accurate data entry into the HR database and other HRIS systems to include updating employee records and payroll corrections. Provide excellent telephone customer service skills to ensure the correct information is gained and queries are resolved. Provide and maintain professional and quality customer service to employees and managers across the business. Work professionally and effectively with other Central teams involved in the employee lifecycle, such as Payroll, HR Operations and Recruitment. Run reports through Query Builder and other information from systems to efficiently resolve inquiries. Verify data entries and manual processes for accuracy and completeness through a Quality Control measurement. Ensure that all opened tickets are effectively managed and closed according to predetermined Service Level Agreements (SLA's) Support HRSC colleagues in delivering timely and accurate advice to clients Sign-post employees and Line managers appropriately Escalate any items outside of their own skill set or capabilities to the HRSC Senior Administrator Perform other duties as assigned by management Requirements /Key Performance Measures for this role * Proven background in providing customer service/client focus skills * Ability to act expediently to resolve client issues * Proficiency in Microsoft Office * Good verbal, written and numeracy skills * Ability to embrace change and effectively adapt to change Ability to manage high volumes of requests and work under pressure Skills & Qualifications Human Resource internship or experience in Human Resources CIPD level 3 qualification or willing to work towards is desirable EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 24,570.00 Maximum Salary £ 24,570.00

Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content. - Create hierarchy and ownership structure to sustain knowledge management. - Empower contributions from key stakeholders to improve the knowledge base. - Design and implement work flows to manage documentation process. - Establish standard templates for all documentation for the teams to utilize in document creation. - Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base. - Create, promote and apply best practices for writing, style and content in Microsoft style. - Create training material in support of the Knowledge management process. - Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. • Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations. • Serve as a bilingual subject matter expert (English and Spanish) for contact center content development. • Support the creation and refinement of training materials for contact center agents. • Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials. • Represent the contact center perspective in content-related discussions and decisions. • Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards. • Manage and develop knowledge articles, chat quick text scripts and email templates. • Conduct audits of knowledge articles and procedures to ensure accuracy and relevance. • Identify emerging contact center trends and coordinate content updates to address urgent needs. • Collaborate with client content teams to create, update, and review contact center-specific content. • Serve as a subject matter expert for assigned customer agencies. • Salesforce and SharePoint experience preferred. • Call center knowledge and experience preferred. Minimum Requirements - Bachelor's degree with 5+ years of experience. - Advanced degree or professional designation preferred. - Develops solutions to a variety of complex problems. - Work requires considerable judgment and initiative. - Exerts some influence on the overall objectives and long-range goals of the organization. • Developing website content experience • Self-motivated and able to work independently EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 65,000.00 Maximum Salary $ 85,200.00

Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus. This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area. Key Areas of Responsibility - Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials. - Developing new programs for customer engagement including integrated marketing programs from concept to execution - Drive Maximus Federal solutions and offerings. - Manage digital and social media strategies across the federal market - Build, manage, and coach a high-performing marketing team. - Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports. - Work closely with the growth leaders to align sales and marketing strategies - Maintain brand standards and ensure compliance across all marketing and communications channels. - Build long-term relationships with employees, clients, government officials, and stakeholders. - Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company. - Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement. - Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation. This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions. Qualifications: -15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team. -Previous experience at a corporation focused on the Federal sector. -Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered. -MA degree in Marketing, Communication, or similar relevant field, preferred. -Outstanding communication, presentation, and leadership skills. -In-depth knowledge of the Federal sector. -Critical thinker with problem-solving skills. -Strong interpersonal and communication skills. Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 216,155.00 Maximum Salary $ 292,455.00

Description & Requirements The CSC Artificial Intelligence Lead drives Maximus' enterprise AI roadmap, leading cross-functional teams to deliver high-impact, ethical AI initiatives aligned with business goals. 1-2 times a month required onsite in Little Rock, Arkansas. Essential Duties and Responsibilities: - Lead and refine Maximus' organization's AI vision and roadmap aligned with strategic OCDIO business goals. - Lead the analysis of internal processes, data assets, and market trends to identify AI use cases that drive operational efficiency, customer value, or competitive advantage. - Collaborate with executive leadership, product owners, Enterprise IT Services, data science teams, and business units (GCC, Solution Delivery, USS, Fed, and international) to consult on integration AI into existing workflows and digital products. - Manage multiple AI projects, ranging from small to large-scale enterprise initiatives, ensuring delivery on time, within scope, and on budget. Utilize advanced knowledge of workflows and project mapping to manage competing priorities and maintain project momentum. - Lead cross-functional teams through the AI project lifecycle using agile and hybrid methodologies tailored for data and AI sprint cycles. Communicate project progress and strategic impact to internal and external stakeholders, including clients, vendors, and executive leadership. - Partner with legal, compliance, and data governance teams to ensure ethical AI practices, privacy, and risk mitigation. This can include advisory roles as it pertains to governing documentation, regulatory analysis, etc. - Lead the establishment of KPIs and metrics to evaluate the effectiveness and ROI of AI deployments and continuously improve outcomes at the enterprise level. - Partner and support HR, L&OD, Change Management teams to drive AI literacy across Maximus and support change management initiatives to promote AI adoption and trust. - Coach and mentor junior project managers and team members, delegating tasks and reviewing work to ensure quality and alignment. - Lead and refine Maximus' organization's AI vision and roadmap aligned with strategic OCDIO business goals. - Lead the analysis of internal processes, data assets, and market trends to identify AI use cases that drive operational efficiency, customer value, or competitive advantage. - Collaborate with executive leadership, product owners, Enterprise IT Services, data science teams, and business units (GCC, Solution Delivery, USS, Fed, and international) to consult on integration AI into existing workflows and digital products. - Manage multiple AI projects, ranging from small to large-scale enterprise initiatives, ensuring delivery on time, within scope, and on budget. Utilize advanced knowledge of workflows and project mapping to manage competing priorities and maintain project momentum. - Lead cross-functional teams through the AI project lifecycle using agile and hybrid methodologies tailored for data and AI sprint cycles. Communicate project progress and strategic impact to internal and external stakeholders, including clients, vendors, and executive leadership. - Partner with legal, compliance, and data governance teams to ensure ethical AI practices, privacy, and risk mitigation. This can include advisory roles as it pertains to governing documentation, regulatory analysis, etc. - Lead the establishment of KPIs and metrics to evaluate the effectiveness and ROI of AI deployments and continuously improve outcomes at the enterprise level. - Partner and support HR, L&OD, Change Management teams to drive AI literacy across Maximus and support change management initiatives to promote AI adoption and trust. - Coach and mentor junior project managers and team members, delegating tasks and reviewing work to ensure quality and alignment. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 113,000.00 Maximum Salary $ 170,000.00