Support Specialist jobs at Apria Healthcare

Wall Residences provides residential support to individuals ages five through 90+ with a diagnosis of an intellectual disability, mental illness, and/or other developmental disabilities. Our mission is to support people in living meaningful and fulfilling lives through a Person-Centered Practices approach-focusing on what matters most to each individual, including relationships, goals, and community engagement. Position Overview We are looking for a full-time, experienced IT Support Analyst to join our tech-savvy team based in Madison Heights, VA, with the option of working from our Richmond, VA office. This position will be hybrid, combining both in-office and remote work. The final schedule (e.g., 3 days in office, 2 days remote) will be determined during the onboarding process. This role will play a key part in supporting and optimizing Wall Residences' Electronic Health Record (EHR) system, with a focus on: Documentation workflows Billing & Reporting processes Data accuracy and compliance You'll support system configuration, upgrades, provider support, and help improve overall efficiency and reliability of our EHR and related infrastructure. Key Responsibilities Provide day-to-day support for the EHR platform (e.g., Credible) Troubleshoot system and billing issues and support data imports and reconciliations Collaborate with IT, billing, and operations teams on workflow improvements Assist with EHR configuration, upgrades, and training Provide hardware/software support and manage IT assets Support data entry, documentation tools, and automation efforts Participate in special IT projects as needed Minimum Qualifications Enthusiastic about IT with a passion for helping others and solving problems Solid understanding of: Microsoft Windows Microsoft Office 365 (Excel, SharePoint, Teams) General IT infrastructure Familiarity with: EHR systems Billing workflows Information security Basic understanding or interest in AI tools and automation (e.g., Microsoft Copilot, ChatGPT) Strong communication skills and ability to work across teams and with vendors Ability to manage multiple priorities independently and maintain confidentiality Willingness to travel locally across Virginia for onsite support Associate's Degree required (any field) 3-5 years of IT support experience Must have reliable transportation Preferred Qualifications Experience supporting EHR systems Understanding of HIPAA and healthcare data privacy standards Familiarity with DBHDS, DMAS, and Human Rights guidelines Experience with standard operating procedures (SOPs) in IT Background in community intellectual disability services or person-centered support Knowledge of how AI tools can support documentation, data review, and automation Benefits & Work Culture Wall Residences is a 100% employee-owned company that offers a positive work environment and a competitive benefits package that is designed to promote health and financial security for you and your family. This package includes a company-sponsored health and dental plan, a Health Savings Account (HSA), group and voluntary life insurance, a vision plan, company-paid short- and long-term disability coverage, a 401(k) plan, Employee Stock Ownership Plan (ESOP), an Employee Assistance Program (EAP), education assistance and wireless discounts with Verizon. Employees are also provided with generous time off and holiday schedules. All employment is subject to reference checks and an acceptable criminal background check. Wall Residences employees are mandated reporters of abuse and neglect for individuals with disabilities. Wall Residences is an Equal Opportunity Employer (EOE/M/F/D/V) and a Drug-Free Workplace. Application Instructions To be considered, you must submit both a resume and a cover letter. Applications without a cover letter will not move forward in the hiring process. #IND123

Job Description Wall Residences provides residential support to individuals ages five through 90+ with a diagnosis of an intellectual disability, mental illness, and/or other developmental disabilities. Our mission is to support people in living meaningful and fulfilling lives through a Person-Centered Practices approach-focusing on what matters most to each individual, including relationships, goals, and community engagement. Position Overview We are looking for a full-time, experienced IT Support Analyst to join our tech-savvy team based in Madison Heights, VA, with the option of working from our Richmond, VA office. This position will be hybrid, combining both in-office and remote work. The final schedule (e.g., 3 days in office, 2 days remote) will be determined during the onboarding process. This role will play a key part in supporting and optimizing Wall Residences' Electronic Health Record (EHR) system, with a focus on: Documentation workflows Billing & Reporting processes Data accuracy and compliance You'll support system configuration, upgrades, provider support, and help improve overall efficiency and reliability of our EHR and related infrastructure. Key Responsibilities Provide day-to-day support for the EHR platform (e.g., Credible) Troubleshoot system and billing issues and support data imports and reconciliations Collaborate with IT, billing, and operations teams on workflow improvements Assist with EHR configuration, upgrades, and training Provide hardware/software support and manage IT assets Support data entry, documentation tools, and automation efforts Participate in special IT projects as needed Minimum Qualifications Enthusiastic about IT with a passion for helping others and solving problems Solid understanding of: Microsoft Windows Microsoft Office 365 (Excel, SharePoint, Teams) General IT infrastructure Familiarity with: EHR systems Billing workflows Information security Basic understanding or interest in AI tools and automation (e.g., Microsoft Copilot, ChatGPT) Strong communication skills and ability to work across teams and with vendors Ability to manage multiple priorities independently and maintain confidentiality Willingness to travel locally across Virginia for onsite support Associate's Degree required (any field) 3-5 years of IT support experience Must have reliable transportation Preferred Qualifications Experience supporting EHR systems Understanding of HIPAA and healthcare data privacy standards Familiarity with DBHDS, DMAS, and Human Rights guidelines Experience with standard operating procedures (SOPs) in IT Background in community intellectual disability services or person-centered support Knowledge of how AI tools can support documentation, data review, and automation Benefits & Work Culture Wall Residences is a 100% employee-owned company that offers a positive work environment and a competitive benefits package that is designed to promote health and financial security for you and your family. This package includes a company-sponsored health and dental plan, a Health Savings Account (HSA), group and voluntary life insurance, a vision plan, company-paid short- and long-term disability coverage, a 401(k) plan, Employee Stock Ownership Plan (ESOP), an Employee Assistance Program (EAP), education assistance and wireless discounts with Verizon. Employees are also provided with generous time off and holiday schedules. All employment is subject to reference checks and an acceptable criminal background check. Wall Residences employees are mandated reporters of abuse and neglect for individuals with disabilities. Wall Residences is an Equal Opportunity Employer (EOE/M/F/D/V) and a Drug-Free Workplace. Application Instructions To be considered, you must submit both a resume and a cover letter. Applications without a cover letter will not move forward in the hiring process. #IND123

Inova Alexandria Hospital is seeking Perioperative Support Specialist 1 to join the team. This role will be full-time Monday through Friday Day Shift. Featured Benefits: • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. • Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. • Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities. Job Responsibilities Assists with the gathering, installation, removal, and cleaning of equipment while utilizing the operating room schedule to anticipate requests. Gathers and packs instruments and sterile supplies for scheduled and added cases to provide efficient procedure set up of surgical cases. Completes case preparation for all emergency, add-on, and scheduled cases as evidenced by the presence of a completed case cart. Independently accesses the OR computer system, correctly selects the preference card(s) and prints as needed as evidenced by lack of assistance needed during the process. Places returned and new supplies and instruments in the correct location as evidenced by their proper placement. Monitors supply levels and obtains needed supplies or reports deficiencies to Perioperative Support Supervisor as evidenced by the lack of unreported missing items. Performs monthly checks on Emergency case carts. Supports the PeriOp Support OR Aide as indicated. Supports additional projects and duties as assigned. Additional Requirements: Experience - 1 Year of experience in a healthcare setting or inventory/ equipment management. Education - High school or GED Certification - BLS within 3 Months

Inova Fairfax Medical Campus is looking for a dedicated Perioperative Support Specialist to join the team! This role will be full-time day shift, Monday-Friday, every other weekend from 6:00am-2:30pm Inova is consistently ranked as national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities. Perioperative Support Specialist 2 Job Responsibilities: Facilitates the transferring/positioning of patients in the operating room in addition to assisting with patient surgical preparation as requested and directed by the nursing staff. Prepares the operating room for cases by opening sterile supplies/instruments and maintaining awareness of aseptic technique. Reads and understands the OR schedule and preference cards to prepare for the next surgical encounter. Retrieves and delivers requested supplies and instruments to Operating Rooms to minimize the circulating nurse's time out of the room. Gathers and packs instruments and sterile supplies for scheduled and added cases to provide efficient procedure set up of surgical cases. Checks and validates case carts. Additional duties as assigned Minimum Qualifications: Minimum Education: High School diploma or GED equivalent. Years of Experience: Two years of recent hospital experience and/or previous surgical services experience. Certification: Basic Life Support via AHA within 3 months

IT Support Analyst Under the supervision of the Sr. Director - Operational Support, Innovation & Rehab and/or Manager - PACE IT Services, the IT Support Analyst is responsible for technical and hardware support of PACE Southeast Michigan (PACE SEMI) staff and facilities. This includes but is not limited to hardware procurement and assignment/inventory, upgrades, equipment set-up, detection and resolution of technical problems, and training of users for basic tasks and functions. Will require ongoing communication and collaboration with Henry Ford Health System (HFHS) IT technical support team and related areas for issues of system integration, email and ID assignment, and other client management functions related to system being hosted on their servers. Collaborates with other team members including EMR Administrator, IT Application Specialist, training specialists, human resources, and other key leaders. SPECIFIC DUTIES AND FUNCTIONS 1. Act as liaison between PACE and HFHS IT, attending required meetings at each for seamless integration of operation functions to include: a. Account/email set-up b. Hardware ordering/procurement c. HFHS IT system updates/changes 2. Explore and provide solutions to customer IT problems, performing diagnostic tests and troubleshooting where needed. This includes phone, virtual, email, and on-site support. 3. Develop and implement downtime procedures where needed, providing education to key staff for processes to be followed. 4. Order, install, and track IT assets assigned to PACE locations and users; provide hardware maintenance and updates when needed to ensure efficient operations. 5. Make recommendations for hardware and software updates/upgrades as appropriate in a proactive manner. 6. Use helpdesk/IT ticketing system to track and complete all requests and provide reports as requested to ensure resolution of issues, trending of problems, and other data as needed. 7. Recommend, install, and maintain related peripherals including but not limited to docking stations, printers, external storage devices, and diagnostic tools. 8. Maintain applications/websites for clients. 9. Communicate with users/customers in a manner that ensures understanding and problem resolution. 10. Other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES 1. Ability to collaborate with other IT team members both within company and affiliated health systems. 2. Ability to function with limited supervision, prioritizing multiple demands and achieving deadlines. 3. Able to teach staff of different levels basic computer skills including account and email access. 4. Adept at IT problem-solving, technical support, and resolution of related issues for all user levels. 5. Keeps current with IT equipment trends, software including MS Office and other relate technical issues. QUALIFICATIONS & EXPERIENCE 1. Associate degree in computer science, networking, programming, or related technical degree. May consider extensive equivalent experience with documentation and technical certifications. 2. 2+ years healthcare IT experience. 3. Knowledge of help-desk operations/processes. WORKING CONDITIONS 1. Primary office environment with long periods off sitting/computer use. 2. Participant care environments at multiple sites with potential exposure to communicable diseases. 3. Limited noise, temperature fluctuation and dust are possible. 4. Reliable transportation for work on-site at all PACE SEMI locations. 5. Frequent bending, lifting, walking, and other physical demands associated with set-up of IT equipment and user workstations up to fifty (50) pounds.

Job Description IT Support Analyst Under the supervision of the Sr. Director - Operational Support, Innovation & Rehab and/or Manager - PACE IT Services, the IT Support Analyst is responsible for technical and hardware support of PACE Southeast Michigan (PACE SEMI) staff and facilities. This includes but is not limited to hardware procurement and assignment/inventory, upgrades, equipment set-up, detection and resolution of technical problems, and training of users for basic tasks and functions. Will require ongoing communication and collaboration with Henry Ford Health System (HFHS) IT technical support team and related areas for issues of system integration, email and ID assignment, and other client management functions related to system being hosted on their servers. Collaborates with other team members including EMR Administrator, IT Application Specialist, training specialists, human resources, and other key leaders. SPECIFIC DUTIES AND FUNCTIONS 1. Act as liaison between PACE and HFHS IT, attending required meetings at each for seamless integration of operation functions to include: a. Account/email set-up b. Hardware ordering/procurement c. HFHS IT system updates/changes 2. Explore and provide solutions to customer IT problems, performing diagnostic tests and troubleshooting where needed. This includes phone, virtual, email, and on-site support. 3. Develop and implement downtime procedures where needed, providing education to key staff for processes to be followed. 4. Order, install, and track IT assets assigned to PACE locations and users; provide hardware maintenance and updates when needed to ensure efficient operations. 5. Make recommendations for hardware and software updates/upgrades as appropriate in a proactive manner. 6. Use helpdesk/IT ticketing system to track and complete all requests and provide reports as requested to ensure resolution of issues, trending of problems, and other data as needed. 7. Recommend, install, and maintain related peripherals including but not limited to docking stations, printers, external storage devices, and diagnostic tools. 8. Maintain applications/websites for clients. 9. Communicate with users/customers in a manner that ensures understanding and problem resolution. 10. Other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES 1. Ability to collaborate with other IT team members both within company and affiliated health systems. 2. Ability to function with limited supervision, prioritizing multiple demands and achieving deadlines. 3. Able to teach staff of different levels basic computer skills including account and email access. 4. Adept at IT problem-solving, technical support, and resolution of related issues for all user levels. 5. Keeps current with IT equipment trends, software including MS Office and other relate technical issues. QUALIFICATIONS & EXPERIENCE 1. Associate degree in computer science, networking, programming, or related technical degree. May consider extensive equivalent experience with documentation and technical certifications. 2. 2+ years healthcare IT experience. 3. Knowledge of help-desk operations/processes. WORKING CONDITIONS 1. Primary office environment with long periods off sitting/computer use. 2. Participant care environments at multiple sites with potential exposure to communicable diseases. 3. Limited noise, temperature fluctuation and dust are possible. 4. Reliable transportation for work on-site at all PACE SEMI locations. 5. Frequent bending, lifting, walking, and other physical demands associated with set-up of IT equipment and user workstations up to fifty (50) pounds.

A Peer Support Specialist - Veteran (PSS-V), under general review of various WMCMH program supervisors, provides a welcoming atmosphere, skills training, and instruction to individuals receiving services who may be living with mental illness, developmental disabilities, and/or substance abuse issues. While not exclusively, the PSS-V will primarily work with individuals who are veterans who may be either open or not open to CMH services. For veterans, services may include identifying resources and linking Veteran and military families to services in the area, making appropriate referrals, coordinating care, providing follow up, and either directly providing or assuring wrap around type of services are available. The incumbent will work closely with the Veteran's Services Specialist for these services. An employee in this class coordinates and/or co-facilitates groups including group outings into the community, motivating individuals toward greater community inclusion, and achieving personal goals; and/or co-facilitating groups in skills trainings, dual diagnosis, recovery issues, substance abuse issues, and other groups assigned. A Peer Support Specialist facilitates individual's care by building relationships and providing support and encouragement for the consumer to find their voice, empowering them in their own recovery journey. The incumbent in this position meets with the individuals receiving services, their guardian(s), families, support systems, AFC staff, and other key persons in the individual's life. This position assists the consumer with community integration, improving relationships and resolving conflicts, achieving successful living options, obtaining employment and/or navigating the public human services system. This employee may transport individuals receiving services, complete necessary documentation which includes communicating effectively in both oral and written form and maintaining accurate records, including utilizing basic computer software and performs other related duties as assigned. A PSS-V who also has lived experience in recovery from a substance use disorder may also provide peer services to consumers with only SUD concerns. Therefore, the peer may serve consumers with a mental health disorder only, SUD disorder only, or co-occurring mental health and SUD disorders.

Job Description SUMMARY OF MAJOR FUNCTIONS The Mental Health Peer Support Specialist (PSS) supports individuals with mental health (illness) or co-occurring diagnoses by drawing on their own “lived experience.” The PSS provides peer-based support, mentoring, advocacy, and encouragement. This means offering support based on shared lived experience with mental illness (or substance use), helping those served to feel understood, supported, and hopeful. DUTIES AND RESPONSIBILITIES Client Support and Engagement Support clients in setting and pursuing personalized recovery goals by helping them develop realistic recovery and wellness plans and self-management strategies. Authentically model recovery and resilience, appropriately sharing one's own lived experience (recovery and/or wellness) to inspire hope. Participate in new-client orientation to support client engagement, understanding of services, and client retention. Maintain regular outreach through phone, email, mail, and in-person community contact to increase engagement while reducing risk for hospitalization, decompensation, and legal oversight. Facilitate random urinalysis when requested. Peer Services Delivery Provide billable services in alignment with the agency's productivity expectations. Providing one-on-one peer services. Life-skills coaching; assistance with benefits and housing applications; support navigating the mental health system and discharge planning; and help with community integration, including building support networks and accessing housing, employment, transportation, and essential social services (e.g., food assistance, health coverage, clothing resources). Provide peer-led services. Educational groups, peer encounters, and related activities that demonstrate theoretical knowledge, strong subject knowledge, and effective communication. Provide coverage as required by the program, including some evenings, weekends, and holidays. Provide backfill support as needed and requested within the clinical team. Care Coordination and Team Collaboration Coordinate care collaboratively with clinical staff, case managers, and the treatment team to support integrated services. Actively engage in triadic huddles with the treatment team to share client updates and identify support needs. Fosters positive relationships, internal and external, with community partners, stakeholders, etc. to enhance the organization's reputation and broaden its reach. Implement other procedures as requested by the MH Clinical Supervisor, the CCO, and executive leadership. Documentation, Compliance, and Organizational Standards Document all services provided within the electronic health record in real-time, same day, and no later than 24 hours of service delivery. Maintain documentation requirements defined by agency timelines and in alignment with governing and regulatory bodies. Supports and adheres to the rules and regulations of EHI, regulatory, and accrediting bodies. Participate in scheduled in-services and training activities. MINIMUM REQUIREMENTS - EDUCATION AND EXPERIENCE Effective communication and listening skills, able to interact respectfully, maintain confidentiality, and advocate for clients. Ability to work as part of a care team, collaborating with clinical staff, case managers, and social workers. Basic organizational and documentation skills (for record-keeping, case notes, resource coordination). Flexibility is essential as care may be provided within the community (local travel) to meet clients where they are in the community, e.g., home, clinic, etc., so reliability and stability matter. One year of experience in mental health, substance use disorder treatment, human services, or the behavioral sciences field. Formal education and/or training can be substituted. Specialty credential required. At least one of the two credentials is required; yet, preference is for dual credentials, e.g., Certified Peer Recovery Mentor - Michigan (CPRM-M) through the Michigan Certification Board of Addiction Professionals and Certified Peer Support Specialist (CPSS) through the Michigan Department of Health and Human Services. A development plan (DP) is acceptable for CPRM-M upon hire. Must not have been convicted of a felony for at least (5) years prior to application. Strong organizational skills. In-depth knowledge of community resources such as housing, medical, and or needed support services specifically related to the population served. Group facilitation experience is a plus. Familiarity with NAMI and community support groups, e.g., 12-step model, etc. Ability to type 35 words per minute is preferred, with technology proficiency in Microsoft Office products, Google Suite, Zoom, electronic health records, etc. Ability to collaborate effectively with multidisciplinary colleagues, peers, and teams. Demonstrated commitment to ethical and culturally competent care. Must have no current case open with the Department of Corrections. Must have no Felony convictions for a minimum of (5) years prior to employment. Must pass an MDOC LEIN Clearance.

The Youth Peer Support Specialist works closely with youth who have psychiatric disabilities as they transition to adult hood. The Cornerstone Youth Peer Support Specialist acts as a mentor while providing support and assistance to individuals in the following areas: functional skills in education, employment, social supports, wellness, self-management, and residential stability. What we are looking for: As a Certified Community Behavioral Health Clinic, CNS Healthcare's mission is to serve the people of our communities. We are seeking candidates that have a passion for mentoring to help people achieve community inclusion, participation, independence, recovery, and productivity. Our ideal candidate has a special ability to gain the trust and respect of the individuals we serve based on shared experiences. The Cornerstone Youth Peer Support Specialist works closely with youth who have psychiatric disabilities as they transition to adulthood. The Cornerstone Youth Peer Support Specialist acts as a mentor while providing support and assistance to individuals in the following areas: functional skills in education, employment, social supports, wellness, self-management, and residential stability. This is a community-based position. Staff will have the opportunity to work remotely and will also be expected to be in the office at times as needed. Compensation Range: The starting pay for this position is $18.60 - $23.40 hourly rate for uncertified candidates, and $19.88 - $25.13 hourly rate for certified candidates, and is based on non-discriminatory factors such as skills and experience. What's in it for you: As a member of our team, you will have an opportunity to make a meaningful impact on our community and the lives of the individuals that we serve. CNS Healthcare provides a robust total rewards program to support our team members and their loved ones. We've shared some highlights below, but you can visit the benefits guide posted on our careers page to learn more! Comprehensive medical insurance options Employer-paid benefits including dental, vision, life, and short-term disability insurance Retirement program with generous company default contribution and match Generous PTO program starting at 18 days annually 16 paid holidays, including 3 floating holidays Paid parental leave Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more Interested in learning more about this role? Please see below for a summary of job responsibilities and qualifications! Supports individuals in acquiring and practicing all activities of daily life. Connects individuals to medically necessary and clinically indicated services including DHS, Social Security, food and clothing banks and other community resources using agency or personally owned vehicle, as assigned. Facilitates wellness groups including WRAP, WHAM, Smoking Cessation, among others, and support individuals in those groups in gaining access to community programs and services as they are indicated, especially physical health care and dental services. Attends team meetings and receives assignments from supervisor. Provides assistance and partnership in: Developing advance directive Learning about and pursuing alternatives to guardianship Developing, implementing and providing ongoing guidance for advocacy and support groups. Promotes client decision-making that support self-determination and participate in the person-entered-planning (PCP) process. Assists individuals with the implementation of their goals and objectives identified in the PCP. Attends outings intended to enhance socialization and provides instruction-based assistance including teaching, prompting, modeling, monitoring encouragement and general support to persons served. Utilizes a Trauma-Informed approach to deliver services Completes all required documentation, including progress notes, contact notes, and NOMS, completely, accurately, and in accordance with CNS policy Fulfill mandatory education requirements of CNS. Accounts for scheduled work hours through billing, productivity or other approved methods of documentation. Meet established productivity standards of the organization. Other duties as assigned Qualifications: High school diploma or equivalent Valid and unrestricted Driver's License Transportation or Automobile accessibility with current automobile/vehicle insurance meeting agency policy requirements Is a young adult, ages 18 through age 26, with lived experience who received mental health services as a youth. Is willing and able to self- identify as a person who has or is receiving behavioral health services and is prepared to use that experience in helping others. Has experience receiving services as a youth in complex, child serving systems preferred (behavioral health, child welfare, juvenile justice, special education, etc.). Meet eligibility requirements for State of Michigan Peer Support Specialist Certification Primary diagnosis of a mental health condition. Have a strong personal knowledge of what it is like to have first-hand lived experience with a mental health condition that has caused a substantial life disruption. Has been a recipient of mental health treatment and/or services for at least one year, with a substantial life disruption due to their mental health condition. Have personal experience navigating complex mental health treatment services. Self-identifies as having a mental health condition with a substantial life disruption and share their recovery story in supporting others. Ability to report and record information regarding individual dreams and desires verbally and in writing. Ability to communicate effectively, professionally, and courteously Ability to use discretion and judgment when handling matters of a sensitive or confidential nature Intermediate time management, problem-solving, customer service, interpersonal, and conflict resolution skills Intermediate presentation, facilitation, collaboration and team working skills. Ability to be forward-thinking and take initiative to accomplish goals and objectives of the department Proficient with computers and working knowledge of Microsoft Office products. Ability to work closely with persons with mental or physical limitations. Ability to contribute to an inclusive environment that recognizes the value and contributions of all persons regardless of race, ethnicity, national origin, gender, religion, age, marital status, sexual orientation, gender identity, or disability. Preferred Obtain and maintain State of Michigan certification as a Certified Peer Support Specialist (CPSS) within one year of employment. Prior experience as a peer support specialist. Experience with electronic health record (EHR) systems. About CNS Healthcare: CNS Healthcare (CNS) is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) with seven clinics and two clubhouses in Southeastern Michigan. CNS employs approximately 400 employees, paraprofessionals, and support staff, delivering services to more than 7,000 people annually. CNS provides comprehensive integrated health services in partnership with several community organizations, and uses a patient-centered approach to identify, support, and promote the overall health of children, adolescents, adults, and older adults. Visit our website to learn more about our mission, vision, and values!

Job Description SUMMARY OF MAJOR FUNCTIONS: The Peer Support Specialist plays a crucial role in providing support and guidance to individuals facing mental health and substance use challenges. This position focuses on fostering a safe and supportive environment where clients can share their experiences and work towards recovery. By utilizing lived experience and professional training, the specialist will empower clients to develop coping strategies and achieve their personal goals. The ultimate aim is to enhance the overall well-being of clients through empathetic listening, motivational interviewing, and group facilitation. This role is integral to building a community of support that encourages resilience and personal growth. DUTIES AND RESPONSIBILITIES: • Participates in the orientation process of new clients • Completes intakes, assessments, and other necessary documents. • Demonstrates good interviewing and assessment skills • Provide consumers with assistance in obtaining needed resources (i.e. food stamps, health insurance, housing, food, and clothing) • Complete the recovery plan, initial authorization, and re-authorization (in MHWIN) with each consumer in a timely manner. • Serve as one-on-one support to consumers in various stages of the recovery process. • Assist the consumer with socializing and building a recovery network of support through support groups, 12-step meetings, and recovery events as needed. • Maintain regular contact via phone calls and meetings. • Facilitate educational didactic, group therapy, encounters, and other recovery-related activities displaying good theoretical knowledge of the subject matter and effective communication skills in delivering materials. • Facilitate random urine analysis when requested. • Provide coverage as required by the program including some evenings, weekends, and holidays. • Supports and adheres to the rules and regulations of the Board of Directors. • Participates in scheduled in-services and other appropriate training activities. MINIMUM REQUIREMENTS - EDUCATION AND EXPERIENCE • High school diploma or equivalent. • One year of substance abuse treatment and/or mental health disorder experience. • Documented successful completion and/or development plan of the Certified Peer Recovery Mentor - Michigan (CPRM-M) offered by the Michigan Certification Board of Addiction Professionals upon hire or Certification as a Peer Support Specialist • Must not have been convicted of a felony for at least (5) years prior to application. • Strong organizational skills. • In-depth knowledge of community resources such as housing, medical, and other needed support services specifically related to the population served. • Group Facilitation experience a plus. • Familiarity with the 12-step model, Social Model, and Substance Abuse Provider Network preferred. • Computer proficiency with Microsoft Office and the ability to utilize Microsoft Access database and Microsoft Word preferred.

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays The Service Continuity & Patient Branch Support Specialist plays a key role in managing the renewal of durable medical equipment rentals and delivering excellent patient service in a branch setting. This position is responsible for processing Reasonable Useful Life (RUL), Beneficiary Entering Medicare (BEM), and re-qualification orders, while ensuring accurate documentation, insurance compliance, and timely billing. The role also includes direct support to patients who visit the branch-assisting with equipment selection, order intake, insurance verification, and payment collection. Strong attention to detail, clear communication, and a patient-first mindset are essential to succeed in this role. Responsibilities and Duties: Rental Equipment Management Handle Reasonable Useful Life (RUL), Beneficiary Entering Medicare (BEM), and re-qualification processes tied to rental equipment. Review daily reports to identify patients eligible for RUL or BEM order processing. Verify patient demographics, insurance details, and billing information for accuracy. Perform insurance verification and same/similar checks to meet compliance requirements. Review supporting documentation to confirm qualification and ensure appropriate billing. Process all incoming RUL and BEM orders in a timely manner. Manage sales orders on hold due to re-qualification needs, working with patients and prescribers to gather required documentation. Follow up daily on assigned patients and equipment to support accurate and timely reimbursement. Patient and Branch Support Greet and assist walk-in customers and patients in a professional and friendly manner Answer questions about medical equipment, supplies, insurance coverage, and payment options Educate patients on proper use and care of equipment such as, walkers, nebulizers, and other DME items Input and process sales orders accurately in the system for patients who walk in with prescriptions Collect and verify prescriptions, insurance cards, and identification Ensure compliance with Medicare, Medicaid, and private insurance documentation requirements Coordinate with physicians' offices to obtain missing paperwork or approvals Prepare equipment for in-branch pickup, including basic assembly or setup if applicable Discuss patients' financial responsibility and collect Method of Payment for equipment or supplies being dispensed at the branch Work closely with customer service teams to ensure smooth patient experiences Communicate issues or delays clearly and promptly to patients Other Duties as Assigned Support special projects or temporary needs within the branch Participate in training and stay updated on DME products, insurance guidelines, and compliance standards Perform other tasks and responsibilities as assigned to support departmental and organizational objectives Qualifications: Education: Graduate of an accredited high school or GED equivalent. Experience/Knowledge/Skills/Physical Requirements: Strong Medicare, Medicaid & Commercial Payer HME experience Experience in HME/DME referral intake and/or billing helpful. Progressively responsible reimbursement experience in HME. Ability to understand reimbursement implications due to industry changes. Strong verbal and written communication skills. TEAM Player with excellent interpersonal and organizational skills Extensive computer use requires strong typing ability. Must type @ least 40 WPM: Brightree experience a plus Strong telephone skills

Respite Support Specialist - Job Description The Planning Council mission statement - We identify community needs, connect people with solutions, and improve lives. Respite Support Specialist Reports To: Respite Care Program Director FLSA Status: Full Time, Non-Exempt From children's services to homelessness, The Planning Council has identified issues of regional concern and brought together the decision makers and resources to address the challenges. With expertise in community needs assessments, compliance auditing, research and evaluation, our team partners with federal, state, local governments and businesses, nonprofit agencies, and the faith-based community to address the most vulnerable populations' needs. Since 1941, our dedicated team has reached geographic boundaries and organizational structures to bring together the right partners to transform ideas into reality. Join our team and become an integral player in making a difference. We're hiring!About the Respite Care Program: This program is designed to offer local Navy and Air Force families the ability to take a much-needed break and rejuvenate while knowing their child with special needs is being well cared for. At The Planning Council , we fulfill the contractual agreement with Child Care Aware of America in hiring, training, and monitoring qualified care providers for Military families who have a child/ren with special needs, exceptional family members (EFM). These families are eligible for up to 32 hours/month of respite sponsored by the Military. This position reports to the Respite Care Program Director. Position Summary: The Respite Support Specialist supports activities of the Exceptional Family Member (EFM) Respite Care Team. They are responsible for the recruitment, training, and monitoring of care providers. Additionally, they serve as liaison between participating families and Child Care Aware of America. They will regularly engage in verbal and written communication between partner agencies, families, and providers. This position requires strong organizational skills and critical thinking. Regular communication to Providers, Families and Respite Team are critical to success in the position. Essential Functions: 1. Meet with families and EFM children to identify their unique needs. 2. Work individually and as a team member to match participating families with appropriate respite care provider(s). 3. Conduct in-home monitoring visits to observe and assess environments and provider practices and provide technical assistance which includes mentoring, role modeling, and ongoing consultation as needed to ensure program standards are met. 4. Conduct routine audit checks on family and provider files to ensure smooth execution of the annual audit conducted by Child Care Aware of America. 5. Maintain close communication with families to ensure care expectations are met and delivery of services is effective. 6. Maintain program, family, and provider documentation as established by program guidelines. 7. Manage administrative responsibilities such as parent contracts, data collection, demographic data, eligibility changes, etc. Competencies: Communication: Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization. Compliance: Ability to interpret and apply regulatory guidance. Efficiency and Effectiveness: Ability to manage multiple tasks simultaneously and coordinate projects, activities, etc. Professionalism: Demonstrates dependability/reliability, flexibility, and a willingness to meet program goals and objectives. Qualifications: Bachelor's degree in Child Development, Special Education or Early Childhood Education or related field, or equivalent combination of education and experience. Knowledge of childcare regulations, licensing, and quality standards. Experience in providing exemplary customer service, strong oral and written communications skills. Strong computer skills to include word processing, data entry, database management and reporting, internet use, and email. Relates well to individuals of diverse racial, ethnic, religious, and socioeconomic backgrounds and of varying abilities. Candidate must have reliable transportation. Preferred Qualifications: Experience training adults. Experience working with families of children with special needs. Knowledge of state childcare licensing standards, and childcare observation and assessment practices. Working Conditions: Prolonged periods sitting at a desk and working on a computer. Ability to stand or sit for long periods of time while conducting home visits. May require extensive local, sometimes regional travel with exposure to outdoor elements Some evening and/or weekend hours may be required. Background Checks: An offer of employment is contingent upon receipt of satisfactory results to meet the minimum requirements of the position. This may include criminal history and reference checks, fingerprints, E-Verify, drug test, driver's license record, proof of vehicle insurance, and/or a Child Protective Services (CPS) Check. Additional driver's license check, proof of vehicle insurance, CPS, criminal background check, alcohol, and/or drug testing may be required to be processed in the future in order to meet and/or maintain the requirements of this position. *********************************************************************************** The Respite Support Specialist is a full-time position. This full-time position is 35 hours per week. The annual salary for this position is $40,000. No phone calls please; recruitment will continue until the position is filled. Apply now! Qualified applicants should send a cover letter and resume to the Respite Care Program Director, Tomika Pitts-Jones at [email protected] .

Respite Support Specialist - Job Description The Planning Council mission statement - We identify community needs, connect people with solutions, and improve lives. Respite Support Specialist Reports To: Respite Care Program Director FLSA Status: Full Time, Non-Exempt From children's services to homelessness, The Planning Council has identified issues of regional concern and brought together the decision makers and resources to address the challenges. With expertise in community needs assessments, compliance auditing, research and evaluation, our team partners with federal, state, local governments and businesses, nonprofit agencies, and the faith-based community to address the most vulnerable populations' needs. Since 1941, our dedicated team has reached geographic boundaries and organizational structures to bring together the right partners to transform ideas into reality. Join our team and become an integral player in making a difference. We're hiring!About the Respite Care Program: This program is designed to offer local Navy and Air Force families the ability to take a much-needed break and rejuvenate while knowing their child with special needs is being well cared for. At The Planning Council , we fulfill the contractual agreement with Child Care Aware of America in hiring, training, and monitoring qualified care providers for Military families who have a child/ren with special needs, exceptional family members (EFM). These families are eligible for up to 32 hours/month of respite sponsored by the Military. This position reports to the Respite Care Program Director. Position Summary: The Respite Support Specialist supports activities of the Exceptional Family Member (EFM) Respite Care Team. They are responsible for the recruitment, training, and monitoring of care providers. Additionally, they serve as liaison between participating families and Child Care Aware of America. They will regularly engage in verbal and written communication between partner agencies, families, and providers. This position requires strong organizational skills and critical thinking. Regular communication to Providers, Families and Respite Team are critical to success in the position. Essential Functions: 1. Meet with families and EFM children to identify their unique needs. 2. Work individually and as a team member to match participating families with appropriate respite care provider(s). 3. Conduct in-home monitoring visits to observe and assess environments and provider practices and provide technical assistance which includes mentoring, role modeling, and ongoing consultation as needed to ensure program standards are met. 4. Conduct routine audit checks on family and provider files to ensure smooth execution of the annual audit conducted by Child Care Aware of America. 5. Maintain close communication with families to ensure care expectations are met and delivery of services is effective. 6. Maintain program, family, and provider documentation as established by program guidelines. 7. Manage administrative responsibilities such as parent contracts, data collection, demographic data, eligibility changes, etc. Competencies: Communication: Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization. Compliance: Ability to interpret and apply regulatory guidance. Efficiency and Effectiveness: Ability to manage multiple tasks simultaneously and coordinate projects, activities, etc. Professionalism: Demonstrates dependability/reliability, flexibility, and a willingness to meet program goals and objectives. Qualifications: Bachelor's degree in Child Development, Special Education or Early Childhood Education or related field, or equivalent combination of education and experience. Knowledge of childcare regulations, licensing, and quality standards. Experience in providing exemplary customer service, strong oral and written communications skills. Strong computer skills to include word processing, data entry, database management and reporting, internet use, and email. Relates well to individuals of diverse racial, ethnic, religious, and socioeconomic backgrounds and of varying abilities. Candidate must have reliable transportation. Preferred Qualifications: Experience training adults. Experience working with families of children with special needs. Knowledge of state childcare licensing standards, and childcare observation and assessment practices. Working Conditions: Prolonged periods sitting at a desk and working on a computer. Ability to stand or sit for long periods of time while conducting home visits. May require extensive local, sometimes regional travel with exposure to outdoor elements Some evening and/or weekend hours may be required. Background Checks: An offer of employment is contingent upon receipt of satisfactory results to meet the minimum requirements of the position. This may include criminal history and reference checks, fingerprints, E-Verify, drug test, driver's license record, proof of vehicle insurance, and/or a Child Protective Services (CPS) Check. Additional driver's license check, proof of vehicle insurance, CPS, criminal background check, alcohol, and/or drug testing may be required to be processed in the future in order to meet and/or maintain the requirements of this position. *********************************************************************************** The Respite Support Specialist is a full-time position. This full-time position is 35 hours per week. The annual salary for this position is $40,000. No phone calls please; recruitment will continue until the position is filled. Apply now! Qualified applicants should send a cover letter and resume to the Respite Care Program Director, Tomika Pitts-Jones at ********************************** . Powered by JazzHR c3n0XjUuQ2

*** $5,000 Sign On Bonus*** Full-Time Professional Requirements: A bachelor's degree is required. Registration as a QMHP is preferred. Experience working in the area of youth mental health is required. Brief Description: Crossroads Community Services Board is currently seeking an experienced youth services case manager to coordinate care with children and adolescents in residential treatment and other community-based services. This unique position works closely with the Family Assessment and Planning Teams (FAPT) across all 7 counties that Crossroads serves. The incumbent will work to ensure that services recommended by FAPT are being provided as indicated and remain appropriate for the needs of referred youth. The position is also actively involved in assessing, discharge planning, and working with families to promote continuity of care between service providers and the youth's home. This role is ideal for a professional who is self-motivated, detail oriented, enjoys working in the field, and is passionate about helping children and teens experiencing mental health challenges. The successful candidate will have excellent written and oral communication skills and the ability to work cooperatively with diverse community partners. Compensation and Benefits at Crossroads Services Board At Crossroads Services Board, we are committed to offering a salary and fringe benefits package that is competitive with other agencies and businesses in our area. To support this goal, we conduct regular salary and benefits studies to ensure our offerings remain in line with market standards. Our comprehensive benefits package for eligible employees includes: Approximately 90% employer-paid coverage for medical, dental, and vision insurance Access to the National Health Service Corps Federal Loan Forgiveness Program, with potential eligibility for college loan repayment Additional benefits that support the health, well-being, and professional development of our team members We are dedicated to creating an environment where employees can thrive personally and professionally. Each staff member plays an essential role in our mission, and we value open communication through both formal and informal channels. We look forward to a meaningful and rewarding partnership with each employee, built on mutual respect and shared success.

Job Description Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team. We value our staff and think they deserve the best! Medical, vision and dental benefits available upon hire at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,300, a 5% match towards your retirement, generous paid time off (40 hours upon hire; 19 ½ days per year) AND 13 paid holidays. General Statement: Under the direction of the Program Supervisor, performs responsible tasks in providing comprehensive services to Genesee Health System (GHS) consumers. In addition to DBT specific services, may also assist with housing, entitlements, skill building, and ongoing peer support; responsible for significant liaison and consultation with family, agencies, guardians, and natural support systems. Provides activities in partnership with consumers for the specific purpose of achieving recovery, including increased community integration, independence and productivity; performs related work as required. Minimum Requirements: High school diploma or equivalent, ability to read and write, AND current or previous recipient of verifiable mental health or substance use disorder (if substance use disorder, must attest to remission or recovery with no abuse for at least one (1) year). If in current services, must have achieved a level of recovery consistent with performance of the job duties AND must have six (6) months experience with Dialectical Behavior Therapy (DBT) treatment and skills taught in the model (either as a consumer of DBT or as a Peer Support Specialist in a DBT program) Must have achieved Certified Peer Support Specialist (CPSS) status through the Michigan Department of Community Health's certification program. Will consider a candidate eligible for the CPSS training/examination. A candidate without the CPSS must take and pass the exam within twelve (12) months of hire to retain employment in this position. Additional Requirements: Must have a valid Michigan driver's license, current insurance and the use of a vehicle during program hours. Must be willing to work weekend, holidays and irregular hours. Ability to physically perform the tasks. Preferences: One (1) year post-completion of DBT treatment. Computer knowledge and data input ability. Two years of college, or work experience with the DBT target population (persons with multiple disabilities including borderline personality disorder). Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Veterans must submit Form DD214 to determine eligibility for Veterans' Preference Interested applicants must clearly show they meet the minimum qualifications Disclaimer: Maximum salary will not be achieved until after 5 years of service. BARGAINING UNIT: AFSCME FLSA STATUS: NON-EXEMPT M-F, Hours range between 8 am- 6pm due to group schedules.

Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team. We value our staff and think they deserve the best! Medical, vision and dental benefits available at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,500, a 5% match towards your retirement, generous paid time off (19 ½ days per year). POSITION SUMMARY: We are seeking a full-time Peer Support Specialist for our Behavioral Health Urgent Care. This position will work five (5), eight (8) hour shifts per week, within current programming hours, including rotating weekends and holidays. The current program hours of operation are 8:00 a.m. - 10:30 p.m., and weekend hours of operation are 10:00 a.m. - 6:30 p.m. General Statement: Under the direction of the Program Supervisor, performs responsible tasks in providing comprehensive services to Genesee Health System clients in the designated program, designed to meet the individualized needs of the clients. Services may relate to housing, entitlements, skill building and ongoing peer support; responsible for significant liaison and consultation with family, agencies, guardians and natural support systems. Provides activities in partnership with the clients served for the specific purpose of achieving increased community inclusion and participation, independence and productivity. Minimum Requirements: High school diploma or equivalent, ability to read and write, AND current or previous recipient of verifiable mental health services, substance use disorder services (SUD), (must attest to remission or recovery with no abuse for at least one year), or developmental disability services.Must have achieved Certified Peer Support Specialist (CPSS) status through the Michigan Department of Community Health's certification program. Will consider a candidate eligible for the CPSS training/examination. A candidate without the CPSS must take and pass the exam within twelve (12) months of hire to retain employment in this position. A candidate with SUD only treatment must be a current CPSS. Additional Requirements: Must have a valid driver's license, current insurance and the use of a vehicle during program hours. Must be willing to work weekend, holidays and irregular hours. Ability to physically perform the tasks. Preferences: Computer knowledge and data input ability. Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Veterans must submit Form DD214 to determine eligibility for Veterans' PreferenceInterested applicants must clearly show they meet the minimum qualifications. Resume must include the following information: Name of employer, month/year you were hired, month/year you left, if the position was part-time or full-time, and the job duties you performed while in the position. BARGAINING UNIT: AFSCMEFLSA STATUS: NON-EXEMPT

Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team. We value our staff and think they deserve the best! Medical, vision and dental benefits available upon hire at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,300, a 5% match towards your retirement, generous paid time off (40 hours upon hire; 19 ½ days per year) AND 13 paid holidays. General Statement: Under the direction of the Program Supervisor, performs responsible tasks in providing comprehensive services to Genesee Health System (GHS) consumers. In addition to DBT specific services, may also assist with housing, entitlements, skill building, and ongoing peer support; responsible for significant liaison and consultation with family, agencies, guardians, and natural support systems. Provides activities in partnership with consumers for the specific purpose of achieving recovery, including increased community integration, independence and productivity; performs related work as required. Minimum Requirements: High school diploma or equivalent, ability to read and write, AND current or previous recipient of verifiable mental health or substance use disorder (if substance use disorder, must attest to remission or recovery with no abuse for at least one (1) year). If in current services, must have achieved a level of recovery consistent with performance of the job duties AND must have six (6) months experience with Dialectical Behavior Therapy (DBT) treatment and skills taught in the model (either as a consumer of DBT or as a Peer Support Specialist in a DBT program) Must have achieved Certified Peer Support Specialist (CPSS) status through the Michigan Department of Community Health's certification program. Will consider a candidate eligible for the CPSS training/examination. A candidate without the CPSS must take and pass the exam within twelve (12) months of hire to retain employment in this position. Additional Requirements: Must have a valid Michigan driver's license, current insurance and the use of a vehicle during program hours. Must be willing to work weekend, holidays and irregular hours. Ability to physically perform the tasks. Preferences: One (1) year post-completion of DBT treatment. Computer knowledge and data input ability. Two years of college, or work experience with the DBT target population (persons with multiple disabilities including borderline personality disorder). Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Veterans must submit Form DD214 to determine eligibility for Veterans' Preference Interested applicants must clearly show they meet the minimum qualifications Disclaimer: Maximum salary will not be achieved until after 5 years of service. BARGAINING UNIT: AFSCME FLSA STATUS: NON-EXEMPT M-F, Hours range between 8 am- 6pm due to group schedules.

Job Title: Support Specialist Salary: Commensurate with education and experience and within budget constraints. Education: High school diploma or equivalent Experience: At least two years experience in program intake or customer service in private industry or public grant funded programs such as those under the Older Americans Act. Experience in word processing is required. Familiarity with record keeping and filing systems is desirable. Knowledge of community organizations serving seniors is preferred. Requirements: Has excellent interpersonal and group process skills. Is accurate, conscientious and flexible with attention to detail. Is familiar with computers. Accepts direction, is well organized, and has the ability to meet deadlines. Position requires excellent customer service skills. Willingness to work in a team environment. The Senior Alliance is a non-profit 501c(3) where philanthropy on behalf of the agency is a requirement of all employees. Perform job functions with ethics, honesty and integrity. General Job Description: Works in a team environment to assist in screening callers to provide intake to appropriate community service programs. Also assists with administration and program tasks when necessary. Physical Requirements: Regularly required to sit for extended periods of time. Regularly spend long hours using office equipment including computers . Regularly work on repetitive tasks and motions. Ability to lift up to 20 pounds Duties: Assists participants in applying for assistance programs such as Medicaid, Food Assistance, Section 8 Housing, and other programs. Verify Medicaid eligibility for Waiver. Maintains and inputs a record keeping system that includes all required data for the waiting lists and eligibility documentation for the Community Care department programs. Completes word processing, data entry, administrative support and budget records for the Community Care Department and agency. Responsible for various programs and projects as assigned. Handles other duties as assigned.

Ready to make a real difference? Be a part of our team that takes great pride in helping others succeed! ExpertCare is committed to a thriving company culture that instills inspiration and happiness in the hearts of its team members. ExpertCare is looking for reliable, compassionate, and helpful Caregivers to work 1:1 with our Recipients. You will be working in our clients homes while supporting, encouraging and helping with skill building activities. You will also be bringing them into the community to help grow and strengthen their personal goals outside of their home environment. ExpertCare services Community of Mental Health Recipients in Southeast Michigan. Full and part time positions are available! Benefits: Paid Training Flexible Schedule Weekly Pay Virtual Interview Process Benefit Opportunities This position is for afternoon hours (starting around 2 or 3pm) until early evening (ending around 8pm) during the week, and some weekends. At ExpertCare, we strive to make a difference and impact in the lives of our Recipients and Caregivers!