Senior Manager, Customs & Tariffs
Business manager job at Aprio
Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.
Join Aprio's Specialty Tax team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Senior Manager, Customs & Tariffs to join their dynamic team.
Position Responsibilities:
* Advising clients on international trade matters, including tariff classifications, country of origin, valuation, anti-dumping/countervailing (AD/CVD) duties, duty drawback, Section 301/232 tariffs, free trade agreements, forced labor, Partner Government Agency (PGA) matters, and export control laws and regulations (EAR, OFAC, and FTR).
* Drafting and reviewing advisory memorandums related to the consulting areas mentioned above.
* Preparing and filing administrative documents with government agencies, such as U.S. Customs and Border Protection, including Protests, Prior Disclosures, Voluntary Self-Disclosures, Ruling Requests, Petitions for Relief, etc.
* Drafting and reviewing service agreements to ensure the scope of service is accurate and minimizes risks to the Company.
* Assisting clients in managing U.S. trade compliance requirements and identifying efficiencies within their global supply chains.
* Monitoring and advising stakeholders on supply chain trends, developments in trade laws, and related trade issues.
* Collaborating with internal teams, including Growth and Marketing departments, to identify service opportunities, develop marketing strategies, and create relevant materials and resources.
Qualifications:
* 7+ years of consulting experience.
* Licensed U.S. Customs Broker is required
* Extensive knowledge of CBP regulations and export control rules.
* Strong understanding of sourcing, procurement, logistics, basic accounting principles, and trade compliance.
* Excellent analytical and problem-solving skills.
* Strong communication and interpersonal skills, with the ability to influence and interact effectively at all organizational levels.
* Ability to manage multiple projects simultaneously and meet deadlines.
$125,000 - $220,000 a year
The salary range for this opportunity is stated above. As such, an actual salary may fall closer to one or the other end of the range, and in certain circumstances, may wind up being outside of the listed salary range.
Why work for Aprio:
Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.
Perks/Benefits we offer for full-time team members:
* Medical, Dental, and Vision Insurance on the first day of employment
* Flexible Spending Account and Dependent Care Account
* 401k with Profit Sharing
* 9+ holidays and discretionary time off structure
* Parental Leave - coverage for both primary and secondary caregivers
* Tuition Assistance Program and CPA support program with cash incentive upon completion
* Discretionary incentive compensation based on firm, group and individual performance
* Incentive compensation related to origination of new client sales
* Top rated wellness program
* Flexible working environment including remote and hybrid options
What's in it for you:
* Working with an industry leader: Be part of a high-growth firm that is passionate for what's next.
* An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients.
* A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.
* Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.
* Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.
* Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.
EQUAL OPPORTUNITY EMPLOYER
Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.
Manager, Digital Assets Risk Operations
Jersey City, NJ jobs
Job Description:The Role
The Manager position in Asset Management Risk provides general operational risk oversight for Fidelity Digital Asset Management and related businesses. Responsibilities include gathering important industry, market, and internal data, developing tools to measure risks and trends, and evaluating how these issues may impact Asset Management, our clients, and associates. This role will be accountable for analyzing data and controls to identify emerging and significant risks, perform targeted data-driven risk assessments, and develop risk management reporting using data visualization tools. The ideal candidate will have demonstrated commitment and passion for risk management, asset management, and academic/or work experience in related markets or fields. Candidates with SQL, programming, or data visualizations skills would be a plus. Strong communication, presentation and writing skills are also an important success factor. This role requires someone who is hard-working, eager to learn, and results oriented.
The Expertise and Skills You Bring
Bachelor's degree required
5+ years of relevant work experience in the financial industry, crypto experience preferred
Experience in Compliance, Risk, or Operations related to crypto/blockchain products, data, services
Demonstrated analytical skills with the ability to work with and summarize data from multiple sources
Experience working with blockchain technology or related enterprises
Executive level presentation skills required
Project management experience
Experience with data analysis techniques and visualization tools (e.g., Tableau), a plus
Experience with common data science tools & languages, a plus
CFA and/or FRM certifications a plus
Foundational understanding of blockchain technology
Ability to engage with multiple teams to establish a collaborative and interdisciplinary approach
Natural intellectual curiosity, initiative, and love for learning new skills and capabilities
Skilled at operating autonomously to achieve results in a dynamic environment
Thrives in a dynamic organization where priorities shift to meet evolving business needs
Superb verbal and written communications skills
Strong data analysis skills (e.g., tools, strategies)
Staying abreast of the latest innovations across industry
Problem solver with a blend of creativity and analytical rigor
The Value You Deliver
Analyze data and controls as well as identifying latent and emerging risks. The results of this analysis will be compiled into comprehensive management reports, including visual aids, analysis of data analytics and conclusions.
Actively perform proactive and targeted data analysis to identify risks for management.
Perform ad-hoc quality control reviews for presentations and reports built by the team to ensure the integrity of the materials.
Partner with business units to ensure that controls are working as intended and to improve the efficiency and effectiveness of processing.
Note: Fidelity is not providing immigration sponsorship for this position
The Team
Asset Management Risk, part of Fidelity's Risk organization and aligned with Asset Management's Compliance Risk and Business Operations Group (CRBO), provides guidance to management and business units by proactively identifying and monitoring risks to protect the interests of the firm, its clients, and associates. To execute this goal, Asset Management Risk is responsible for identifying, analyzing, aggregating, and reporting on significant and emerging risks to assist management in strengthening their controls and processes.
The base salary range for this position is $80,000-153,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Risk
Assistant Store Manager
Knoxville, TN jobs
Your Opportunity
As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.
What We Offer
Benefits & Perks*
· Paid on-the-job training and a comprehensive new hire program.
· Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
· Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
· Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
· Performance-based career advancement.
· Educational reimbursement program.
· Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA/Dependent Care FSA).
· Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
· Company-Sponsored Life and AD&D Insurance.
· Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
· Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
· Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
· Paid time off that grows with you, starting with 12 days in your first year.
· A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What You'll Do - Essential Duties and Functions
· Maximize customer success by offering financial services that fit their needs.
· Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
· Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
· Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
· Maintain customer information in the point of sale (POS) system with accuracy and integrity.
· Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
· Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
· Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
· Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
· Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
· Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
· Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
· Conduct additional tasks as directed by leadership.
· Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
What We're Looking For - Qualifications and Skills
· A high school diploma or equivalent.
· Minimum one year's experience in customer service, sales, or retail.
· At least 3 months of supervisory, key holder, or relevant leadership experience
· Excellent verbal and written communication skills.
· Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
· Must be at least 18 years of age (19 in Alabama).
· Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
· The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
· Management experience in retail, convenience store, grocery, finance, service, or related industries.
· Experience in check cashing, document verification, money order processing.
· Bilingual (English/Spanish) is a plus and may be required for certain locations.
· Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Workplace Awards and Recognition
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Director of Finance and Business Transformation
Florham Park, NJ jobs
We are seeking a forward-looking, client-facing leader to join our Advisory team. This role will help small and mid-sized enterprises modernize their finance and operations by integrating advanced technology, data strategy, automation, and AI. Working directly with business stakeholders, this leader will shape digital strategy, elevate business intelligence, and build scalable systems. The ideal candidate blends deep technical expertise with business acumen and executive presence, driving measurable improvements in efficiency, profitability, and long-term value. The expectation is this position will be onsite a minimum of 3 days a week, 4 is most ideal. Compensation is outlined below. LOCAL CANDIDATES ONLY! Client facing/consultative experience is required with true hands-on DATA experience.
Core Responsibilities:
Build, mentor, and scale a high-performing team of BI, data, and transformation professionals to deliver end-to-end services-including process optimization, system implementation, data strategy, and advanced analytics-that drive operational efficiency and strategic decision-making.
Execute a growth strategy for the Business Intelligence & Transformation practice, including revenue targets, scalable offerings, and strategic partnerships.
Represent the firm in the marketplace through thought leadership, networking, and client acquisition.
Guide clients through digital transformation journeys, including process redesign, automation adoption, and data modernization.
Serve as a trusted advisor, balancing immediate tactical fixes with long-term transformation roadmaps.
Lead executive discovery sessions with CEOs, CFOs, and business owners to identify finance and operations challenges and transformation opportunities.
Facilitate deep-dive workshops with client stakeholders to map current-state finance and operations processes, identify gaps and inefficiencies, and design future-state workflows that enable scalability, automation, and stronger decision-making.
Solution Architect and oversee implementation of ERP, and operational systems that unify accounting, FP&A, procurement, inventory, and reporting functions.
Leverage AI and automation to streamline repetitive finance and supply chain workflows, enhance forecasting, and improve decision-making.
Develop advanced FP&A and forecasting models and KPI dashboards that support strategic decision-making and performance tracking (driver-based planning, scenario analysis, working capital optimization).
Integrate ERP, data warehouses, and BI tools for real-time visibility into cash flow, margins, supply chain performance, and KPI's.
Translate complex technical solutions into actionable business strategies for executive
stakeholders.
Collaborate with internal and external teams to deliver projects from design through
execution, ensuring measurable outcomes.
Continuously monitor technology trends introducing innovations that create client advantage.
Required Qualifications:
Bachelor's degree in Computer Science, finance, accounting or related field.
10+ years of experience in technology advisory, finance transformation, or solution architecture.
Prior experience in an accounting, advisory, or consulting firm.
Strong client-facing consulting experience, ideally with small/mid-market companies across
multiple industries.
Proven expertise in ERP platforms (NetSuite, Sage Intacct, Dynamics, Acumatica, Rillet, Deltek, Yardi) and relevant integrations.
Proven expertise in FP&A platforms (Anaplan, Adaptive Insights, etc.) and integrations.
Familiarity with automation platforms, AI tools, and modern data/BI ecosystems.
Deep understanding of finance processes (P2P, O2C, R2R, FP&A) and operational areas like
procurement and inventory.
Exceptional executive communication, facilitation, and problem-solving skills.
Ability to lead cross-functional teams across finance, operations, and technology.
Demonstrated use of AI and automation tools within finance, operations, or customer
workflows.
Track record of developing digital strategies or AI readiness assessments.
Industry exposure to real estate, construction, SaaS, professional services, or consumer goods is preferred.
Compensation: Target Salary - $250-$300k (commensurate with experience) + discretionary bonus and comprehensive benefits including 401K.
"Wiss is committed to fostering a welcoming community.
We seek candidates from all backgrounds to join our team and encourage our employees to bring their authentic and best selves to work.
Applicants must be authorized to work for any employer in the U.S. This policy applies equally to applicants regardless of national origin.
We are an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.
To all staffing agencies: Wiss does not utilize 3rd party firms for any internal or client positions. Please be advised, Wiss is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of Wiss.
Operations Manager
Waco, TX jobs
Overview: The Operations Manager will oversee all aspects of construction operations for a growing commercial general contractor specializing in ground-up, design-build, and interior renovation projects across Texas. This role is responsible for ensuring project delivery excellence, operational efficiency, profitability, and team development while supporting the company's long-term strategic growth.
Key Responsibilities
Leadership & Strategy
Provide executive leadership and direction to Project Management, Field Superintendents, Estimating, and Preconstruction teams.
Implement scalable operational systems, policies, and procedures to support growth.
Collaborate with the President and leadership team to set annual goals, budgets, and strategic initiatives.
Drive accountability through performance metrics and regular reporting.
Project Oversight
Oversee multiple commercial projects ranging from $1M to $50M+ in sectors such as commercial office, tilt-wall, retail, healthcare, and corporate interiors.
Ensure quality control, schedule adherence, safety compliance, and budget performance across all active jobs.
Support project teams in resolving complex issues involving subcontractors, change orders, or client expectations.
Serve as the executive point of contact for key clients, owners, architects, and subcontractors.
Operations Management
Lead resource planning, staffing, and manpower forecasting for current and upcoming projects.
Partner with estimating/preconstruction to ensure accurate budgets, scopes, and schedules are established early.
Evaluate subcontractor performance and strengthen vendor relationships.
Promote field-to-office communication and consistent operational standards.
Team Development
Recruit, mentor, and develop future leaders in project management and field operations.
Conduct regular performance reviews and establish professional development plans.
Foster a results-driven culture rooted in safety, quality, and teamwork.
Financial & Risk Management
Monitor project financials, job cost reports, and overall profit margins.
Support the accounting and estimating teams in forecasting, WIP reporting, and cash flow management.
Identify operational risks and implement proactive mitigation strategies.
Qualifications
Bachelor's degree in Construction Management, Engineering, or related field (Master's preferred).
10-15+ years of progressive experience with a commercial general contractor.
Proven track record leading project teams and managing multiple large-scale builds simultaneously.
Strong financial understanding of construction P&L, scheduling, and cost control.
Excellent leadership, negotiation, and client relationship skills.
Proficiency with Procore, Bluebeam, and Microsoft Project (or equivalent).
Compensation & Benefits
Competitive base salary with performance-based bonuses.
Vehicle allowance or company truck.
Health, dental, and vision insurance.
401(k) with employer match.
Paid time off and company holidays.
Career growth within an established Texas-based builder with a strong local reputation.
Office Manager
Sturgeon Bay, WI jobs
Join our team in the heart of Door County and help facilitate amazing experiences for our guests! As the Office Manager at our beautiful seasonal campground, you'll be a key player in keeping everything running smoothly. You'll lead daily office operations, support the Property Manager, and make sure every visitor leaves with great memories and plans to return.
Key Responsibilities:
· Oversee all front office operations, ensuring efficient daily workflows and exceptional guest service.
· Act as the primary point of contact for daily and seasonal campers-responding to inquiries, taking reservations, and resolving issues promptly both in-person and over the phone.
· Support the Property Manager with administrative duties such as scheduling, reporting, and ensuring corporate compliance.
· Handle financial tasks, including processing payments, deposits, and regular cash handling and balancing.
· Maintain organized records and seasonal camper files, keeping documents current and compliant with corporate and campground policies.
· Assist with seasonal site sales by contacting leads, managing waitlists, and coordinating with prospective campers.
· Communicate and coordinate with vendors, contractors, and service providers to ensure timely delivery of goods and services.
· Collaborate closely with the Park Manager to address guest feedback, identify process improvements, and deliver outstanding campground experiences.
· Maintain a welcoming office environment that reflects our values of hospitality, efficiency, and professionalism.
What We're Looking For:
· High school diploma or GED required, additional education in business, hospitality, or recreation management a plus.
· At least 1-2 years of experience in customer service, administrative support, or hospitality.
· Strong communication and interpersonal skills with a friendly, professional demeanor.
· Excellent organization, time management, and attention to detail.
· Proficiency with computers, reservation systems, and office software (training provided).
· Ability to multitask in a fast-paced, guest-focused environment.
· A team-oriented spirit and a genuine love for camping are a plus!
Why You'll Love It Here:
· Be part of a close-knit, upbeat seasonal team that values community and customer satisfaction.
· Enjoy working in one of Wisconsin's most scenic summer destinations.
· Gain valuable experience in both hospitality management and administrative.
Customer Retention Manager (Hybrid)
McKinney, TX jobs
Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Customer Retention Manager? Globe Life is looking for a Customer Retention Manager to join the team!
In this role, you will be responsible for directly managing up to 5 production supervisors who oversee teams of part-time Customer Retention representatives and department Team Leads that provide support to the contact center. This role involves providing ongoing guidance, coaching, and professional development opportunities to drive team growth while creating and maintaining a motivating work environment that inspires staff to consistently meet and exceed performance standards.
The position requires establishing and maintaining the highest standards of quality and productivity across all contact center operations. The manager serves as the primary escalation point for operational issues and strategic decision-making, analyzing daily performance metrics, and proactively implementing data-driven improvement strategies to drive consistent achievement of departmental Key Performance Indicators and organizational objectives.
The role involves partnering with Recruiting to assess staffing needs and ensure optimal team capacity. The manager collaborates with Human Resources to maintain consistency in policy application and appropriately handles disciplinary actions while ensuring detailed, confidential documentation. Additionally, the position ensures all HR processes and personnel actions comply with company policies, procedures, and legal requirements.
This is a hybrid position located in McKinney, Texas (WFH Monday & Friday, In Office Tuesday-Thursday).
What You Will Do:
* Manage a diverse team of full-time and part-time staff across multiple levels, including Supervisors, Team Leads, and Call Center Representatives.
* Conduct comprehensive annual performance reviews for direct reports and ensure supervisors complete timely evaluations for their team members.
* Ensure supervisors fulfill all responsibilities as outlined in the Customer Retention Supervisor Expectations document.
* Collaborate with senior leadership to develop strategies and ensure timely, effective implementation.
* Leverage technology solutions to optimize multi-channel contact methods and increase customer response rates.
* Monitor and evaluate departmental tests and policy changes to ensure expected performance while identifying and addressing adverse trends.
* Establish and maintain comprehensive documentation for all business processes with appropriate controls.
* Utilize data-driven analysis to continuously optimize call center operations and performance metrics.
* Serve as Subject Matter Expert across all areas of responsibility, providing guidance and expertise to the team.
* Support testing and implementation of new programs and technologies within the contact center environment.
* Partner with the training team to develop and maintain current, effective training programs for new hires and existing representatives.
* Communicate with Agency field operations as needed to ensure alignment and support business objectives.
* Complete ad hoc requests, as needed.
What You Can Bring:
* High School Diploma or Equivalent.
* Associate degree and/or equivalent work experience.
* Minimum 5 years' experience in telemarketing/sales management.
* Life insurance or financial industry experience preferred.
* Technical Proficiency: Advanced computer skills in MS Office Suite and ability to quickly adapt to evolving technology solutions that address business needs.
* Analytical & Strategic Thinking: Strong data analysis capabilities with the ability to translate insights into actionable business recommendations for senior leadership.
* Leadership & Communication Skills: Exceptional ability to communicate progress, results, and strategic initiatives to senior leaders while setting clear direction for telemarketing/telesales functions.
* Team Development Skills: Proven expertise in developing, motivating, and retaining high-performing staff members.
* Problem-Solving Skills: Excellent critical thinking and problem-resolution skills with a results-oriented mindset.
* Training & Development Skills: Demonstrated ability to design and deliver effective training programs for telemarketing/telesales teams.
Applicable To All Employees of Globe Life Family of Companies:
* Reliable and predictable attendance of your assigned shift.
* Ability to work full-time and/or part-time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
* Competitive compensation designed to reflect your expertise and contribution.
* Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
* Robust life insurance benefits and retirement plans, including company-matched 401 (k) and pension plan.
* Paid holidays and time off to support a healthy work-life balance.
* Parental leave to help our employees welcome their new additions.
* Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
* Company-paid counseling for assistance with mental health, stress management, and work-life balance.
* Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
* Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Location: 7677 Henneman Way, McKinney, Texas
Store Manager - The Parks Mall at Arlington
Arlington, TX jobs
Because you're the ambition we need on our mission. Thrive our way!
At Primark we're caring, dynamic and we succeed together. We have amazing fashion at amazing prices, all the time. We set the fashion trends. We're committed to providing our customers with service that is second to none. As Store Manager, you'll be at the forefront of expanding this fashion revolution in the United States. Are you game?
What You'll Do
As a Store Manager, you will set the store vision and direction and act as a role model for your store team. You will drive continuous improvement and maintain a forward-thinking approach to deliver strategic goals in store. You will also work to maximize sales, maintain store standards, and motivate your team. By exceeding customer expectations and delivering on Primark's proposition (maximizing joy and minimum cost), you'll drive store sales to achieve targets.
Store Managers have the power to impact the business daily, by managing inventory, coaching your teams to move product in accordance with customer demand by driving commercial excellence. You will understand the local market by benchmarking against competitor's products, services and practices and use insight to support strategic planning to improve store performance. You will be the driver of commercial performance to achieve sales budget, and to maximize sales within each department, by using all available tools to reach and exceed targets.
At Primark, Store Managers are empowered to drive improved availability in-store with a consistent focus on size and option control to meet your customers' expectations, because you know what your customer needs! You will develop your team to build optimal stock levels, maximize visual impact, while owning the resource planning and scheduling process to deliver the right people in the right place at the right time, within agreed budgets and by managing controllable cost. This is your moment to thrive!
What You'll Get
We're committed to your success and will provide you with an onboarding period in Primark's other U.S. trading areas. Here, you'll be empowered to succeed. As we rapidly expand across the globe, we'll give you the tools that you need to excel. We'll also offer you competitive benefits and work life balance - we know your life outside of the store is important.
What You'll Bring
To be successful in this role, you must have 5 years prior experience as a retail Store Manager in a fast-paced, high-volume environment.
• You will have excellent leadership and people management skills with experience in developing high performing teams and future leaders.
• Commercially astute, you must have the ability to analyze reports and guide teams to improve commercial performance.
• A true leader, you will be able to engage and influence stakeholders and act as a role model to motivate and inspire a team that exudes confidence and enthusiasm.
• As a role model, you have demonstrated experience in empowering and enabling a team to deliver excellent customer service and store standards while maintaining effectiveness and focus on customer needs.
• You bring strong planning and organizational skills and the ability to work to agreed timescales.
• Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers.
Excited? Good. There's real accountability and ownership here as you shape your store, team's futures, and steer sales. It's energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone. Apply to join us as a Store Manager!
The pay range for this role is: $105,560 - $124,280
This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors.
Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email ********************** with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
Manager, Business Transformation
Chicago, IL jobs
Department: Transformation and Execution Are you a visionary leader with a passion for driving impactful change? Join our Transformation and Execution team at CME Group and play a pivotal role in shaping the future of our business. We are looking for a dynamic individual who thrives in a collaborative environment and is eager to optimize processes, leverage technology, and cultivate a culture of continuous improvement. If you're ready to lead strategic initiatives and deliver measurable results in a fast-paced, innovative setting, we encourage you to apply.
What You'll Get
* A supportive environment fostering career progression, continuous learning, and an inclusive culture.
* Broad exposure to CME's diverse products, asset classes, and cross-functional teams.
* A competitive salary and comprehensive benefits package. Learn more about our career opportunities here.
What You'll Do
* Contribute to the design and implementation of comprehensive strategies to reshape operating models, processes, technology, and culture, aligning them with our bold organizational goals.
* Support the identification and development of Enterprise Transformation initiatives, contributing to the pipeline of new projects
* Lead and execute business transformation projects, including defining project scope and objectives, refining project direction, and demonstrating the short and long-term positive impact to the business.
* Actively lead and execute digital transformation projects, including the evaluation, implementation, and scaling of GenAI, AI agents, and advanced automation solutions to drive measurable business results.
* Influence and guide teams through periods of significant organizational evolution, nurturing a collaborative spirit and proactively addressing concerns.
* Build powerful alliances and influence stakeholders across all organizational tiers, building consensus and moving initiatives forward.
* Leverage the power of data and advanced analytical tools to inform critical decisions, closely track progress, and demonstrate tangible improvements in key performance indicators.
* Uncover inefficiencies and improve existing processes using cutting-edge methodologies like LEAN/Six Sigma.
What You'll Bring
* A bachelor's degree in business, management, or a related field; a master's degree is often preferred for this advanced role.
* Proven, hands-on experience in business transformation, change management, and process improvement, typically in a managerial capacity.
* Strong leadership qualities to inspire, motivate, and guide teams through significant organizational changes.
* Exceptional communication and interpersonal skills to articulate a vision, convey complex ideas, and gain buy-in from diverse stakeholders.
* The ability to analyze complex business challenges and develop innovative, data-driven solutions, and produce meaningful conclusions and recommendations that you implement.
* Demonstrated experience applying and scaling technology and software tools to drive digital transformation, including hands-on experience with GenAI, AI agents, Gemini, Automation Anywhere RPA, Appian, and Mendix, and an in-depth understanding of how technology can help achieve business goals.
* Knowledge of project management principles like Agile, PMP, or certifications in LEAN/Six Sigma are often advantageous.
* Demonstrated expertise in driving enterprise-wide change initiatives and fostering a culture of innovation.
* A track record of successfully navigating complex organizational structures and influencing cross-functional teams to achieve common objectives.
#JR-1 #hybrid
CME Group is committed to offering a competitive total rewards package for our employees that recognizes their contributions to the business and reflects our long-term investment in their future. The pay range for this role is $116,600-$194,300. Actual salary offered will be dependent on a wide array of factors including but not limited to: relevant experience, skills, education and comparison to internal employees (where relevant). Our compensation program also includes an annual target bonus opportunity for all employees, as well as the opportunity to become an owner in the company through our broad-based equity program. Through our benefits program, we strive to offer flexibility, value and choice. From comprehensive health coverage, to a retirement package that includes both a 401(k) and an active pension plan, to highly competitive education reimbursement provisions, paid time off and a mental health benefit, CME Group offers a holistic benefits package for our team and their dependents.
CME Group: Where Futures are Made
CME Group is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more.
At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone's perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.
Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.
Manager of Banking Operations and Administration
Middletown, NY jobs
Join us in shaping the future of Banking Operations… Step into a role where your strategic mindset and operational expertise fuel the operational efficiencies and next evolution of our Credit Union. As the Manager of Banking Operations & Administration, you'll be empowered to lead with impact and cultivate a high-performing team that powers everything from branch support to digital banking experiences.
If solving complex challenges, elevating processes, and championing smarter, more efficient ways of working is your specialty, look no further. You'll influence cross-departmental initiatives, optimize vendor relationships, and drive innovation that directly enhances how our current and future members bank with us every day.
Here's a little about us:
Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed. Our values are at the heart of everything we do.
We believe in:
* Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community.
* Excellence: We strive to provide our members with the best possible service.
* Teamwork: We believe that we can achieve more together than we can alone.
* Respect: We treat each other with dignity and respect.
* Community: We are committed to giving back to the communities we serve.
If you are looking for a challenging and rewarding career in the financial services industry with a company that is committed to its mission, vision and values, we encourage you to apply for a position at Heritage Financial Credit Union. Here you will find a supportive and collaborative work environment where you can make a difference in the lives of our members and our community.
POSITION PURPOSE
The Manager of Banking Operations and Administration is responsible for leading a high-performing team dedicated to the efficient delivery of operational support and administrative excellence across the credit union. This role provides strategic oversight of Retail Banking operations and serves as a key advocate for process improvement and operational innovation throughout the organization.
By maintaining a deep understanding of industry trends, regulatory requirements, and emerging technologies, the Manager ensures the continued evolution of the credit union's operational framework. The position oversees products and vendor relationships for deposit operations, online banking, mobile banking, ATM services, and card services, ensuring optimal functionality and member satisfaction.
In addition, this role supports cross-departmental collaboration, advises on strategic operational initiatives, and leads projects that advance the efficiency, compliance, and overall member experience of the credit union.
What's in it for you?
Salary: $73,000 - $91,000 per year (depending on experience)
Benefits:
* Incentives and Merit Increases
* Paid Time Off & Paid Federal Holidays
* Medical, Dental, Vision & Life Insurance
* Employee Assistance Program
* Flexible Spending Accounts/HSA
* 401(k) with Employer Match
* Educational Assistance
* Paid Time to Volunteer
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
1. Provide strategic and operational leadership to the Banking Operations and Administration team, ensuring full utilization of credit union systems and a strong working knowledge of all supporting technologies.
2. Oversee daily balancing and reconciliation of ATM and debit card dispute general ledgers.
3. Oversee collaboration with the Application Administrator to ensure successful delivery of core and digital banking upgrades, including vendor coordination, change management, and cross-functional user acceptance testing.
4. Partner closely with the Training Department to identify knowledge gaps through departmental interactions and support ongoing staff development initiatives that enhance organizational expertise.
5. Manage workflows for all departmental functions, including those within the core and ancillary application environments.
6. Build and maintain strong relationships with internal stakeholders and external vendors to optimize the performance and support of technology systems serving members.
7. Continuously assess and enhance departmental processes to improve efficiency, accuracy, and member service delivery.
8. Provide leadership in the development, implementation, and ongoing refinement of departmental policies and procedures to ensure consistency, compliance, and operational excellence.
9. Contribute to the development and implementation of credit union-wide goals and strategic objectives.
10. Foster a culture of open communication and engagement by ensuring team members are informed, aligned, and motivated around organizational priorities.
11. Serve as the primary resource for resolving complex member issues, ensuring timely, accurate, and empathetic resolution that strengthens member trust and satisfaction.
12. Monitor card portfolio performance, including usage and growth, in collaboration with Retail Banking and Product Development, and report portfolio results to senior leadership.
13. Lead departmental initiatives and manage related resources, ensuring project completion within established timelines and budgets.
14. Recruit, develop, evaluate, and lead direct reports, ensuring the cultivation of a knowledgeable, empowered, and high-performing team.
15. Conduct regular performance reviews, providing coaching and feedback aligned with professional development and organizational objectives.
16. Allocate resources effectively to meet operational and member service demands.
17. Encourage team-driven innovation by soliciting, evaluating, and implementing process, and efficiency enhancements.
18. Ensure compliance and timely administration of IRA accounts, abandoned property, and IRS submissions.
19. Oversee the accurate and compliant administration of product maintenance and member support functions, including the VISA debit program, wire transfers, IRA servicing, and account document retention.
20. Maintain compliance with all federal and state regulations, credit union policies, and applicable governing standards.
21. Promote credit union products and services where appropriate, supporting overall member engagement and growth.
22. Demonstrate and model behaviors aligned with the organization's Core Competencies.
23. Perform other related duties and responsibilities as assigned.
Requirements
Required Knowledge:
Thorough knowledge of banking and regulation principles.
This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance. Working knowledge of end to end payment workflows (ACH, wires, debit/ATM real time payments, and Faster Payments)
Education/Certification:
Bachelor's degree in Business preferred plus three to five years experience in the management of an financial operations department with a credit union or bank; or a comparable combination of education and experience in a financial services role.
Experience Required:
Experience using general office equipment
Intermediate to advanced level Microsoft Excel/Word
Experience coordinating technology initiatives across digital and core banking systems, including UAT planning, release validation, and stakeholder engagement.
Experience with COCC operating system preferred not required Skills/Abilities:
Ability to project a professional appearance and positive attitude at all times.
Excellent project management, leadership, written and verbal communication and analytical skills.
Salary Description
$73,000 - $91,000 per year depending on experience
Fair Banking Compliance - Compliance Business Oversight Manager
Charlotte, NC jobs
Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Compliance
Job Description:
Why Work with Us?
At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.
The Ideal Candidate
The ideal candidate will thrive in a fast-paced setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.
Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.
Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.
The Fair Banking Compliance team is seeking an experienced compliance professional to assist with complaint oversight and governance activities related to high-risk complex complaints from all areas of the Bank. This includes examining complaint data for the identification of potential violations of fair lending, Unfair and Deceptive Acts and Practices ("UDAAP"), and consumer compliance laws, rules, or regulations. The ideal candidate will have a strong understanding of fair lending, UDAAP and ABC regulations (FHA, Reg. Z, V/FCRA, B/ECOA, E, SCRA, MLA, etc.), ability to assess regulatory risks associated with business line processes and can work independently in a team environment. This role will also assist with time sensitive Complaint Reporting and Analysis, Quality Assurance and Quality Control Reviews and evaluating procedures for adherence to Complaint Policy requirements.
The above details are specific to the role which is outlined in the general description below. Please review Desired Skills & Experience below as you consider this opportunity.
Our team currently operates under a hybrid work model, with employees expected to work in the office two days per week. Starting in November 2025, this expectation will increase to four days per week. Please note that, due to limited office space, the exact timing of this transition may vary depending on availability and individual circumstances.
Job Profile Summary:
The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction.
Depth & Scope:
* Works independently and is accountable for managing a specialized Compliance function or area
* Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates
* Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise
* Provides guidance and support to analysts on matters related to portfolio and specialty
* Typically a subject matter expert for a key functional Compliance area and business
* Contact for business management, dealing with non-routine information
* Manages/assists with regulatory reviews including inquiries, audits, and exams
* Identifies and leads problem resolution for project/program complex requirements related issues at all levels
Education & Experience:
* Undergraduate degree or equivalent work experience
* 7+ years of experience
Desired Skills & Experience:
* Experience with Python Coding and Tableau
* Knowledge of risk management environment, standards, and regulations
* Advanced knowledge of a variety of products and services, systems and compliance advisory standards, procedures, laws, rules and regulations
* Ability to communicate effectively in both oral and written form
* Ability to work collaboratively and build relationships across teams and functions
* Ability to work successfully as a member of a team and independently
* Ability to exercise judgement in making decisions
* Ability to analyze, organize, and prioritize work while meeting multiple deadlines
Customer Accountabilities:
* Proactively advises the business of new and changed Compliance regulatory and/or policy changes
* Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues
* Contributes to the development and implementation of Compliance programs
* Guides partner through the development, implementation, oversight and management of effective Compliance Programs
* Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance
* Represents Compliance on internal or external committees relating to designated business activities as required
* Delivers relevant subject matter expertise and Compliance advice to business management
* Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
* Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis
* Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate
Shareholder Accountabilities:
* Actively assists in developing Compliance Team procedures
* Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework
* Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion
* Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
* May provide review and content in the development of annual awareness training
* Manages the risk assessment process for assigned businesses
* Protects the interests of the organization, our customers and our communities - identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues
* Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
* Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements
* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
* Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest
* Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business
* Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
* Participates in personal performance management and development activities, including cross training within own team
* Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
* Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
* Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
* Contributes to a fair, positive and equitable environment that supports a diverse workforce
* Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
#LI-AMCBCorporate
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyCompliance Business Oversight Manager - Fiduciary and Trust (US)
Charlotte, NC jobs
Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Compliance
**Job Description:**
**Why Work with Us?**
At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.
**The Ideal Candidate:**
The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.
Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.
Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.
**Department Overview:**
**U.S. Wealth Compliance acts as an independent regulatory compliance and conduct risk management and oversight function as described in the U.S. Compliance Operating Framework (COF) including.**
+ **Compliance-wide frameworks, guidelines and standards for testing, monitoring, risk assessment, reporting and other activities**
+ **Internal Audit, regulatory exam, and ongoing supervision management, finding tracking, and remediation oversight.**
+ **Foster a culture of integrity, ethics and compliance across the organization to manage and mitigate regulatory compliance and conduct risks.**
+ **Contribute to growth, innovation and efficiency, within risk appetite, through expert objective guidance and independent challenge.**
**In this position, the Compliance Manager will manage the regulatory change management process, regulatory compliance policies, procedures, training development and corporate compliance programs. Supports the business in identifying, assessing, and implementing regulatory change. Supports business line regulatory change implementations including overseeing business changes to policies, procedures, systems, and/or controls via action plans or projects Supports the Wealth Compliance team and the US Wealth business in the implementation and execution of enterprise Compliance programs (i.e., risk assessments, 2nd line oversight of business monitoring and testing programs, new business initiatives), including frameworks, policies, standards and development of procedures, awareness and specialized training, monitoring, reporting and information, escalation of issues and events.**
**The position requires a high level of compliance knowledge with applicable laws and regulations, an ability to work both individually and as a team, strong analytical skills, and attention to detail. The position will manage the U.S. Wealth Compliance function that effectively manages and oversees regulatory compliance risk and conduct risk in U.S. Wealth businesses by:**
+ **Assessing regulatory compliance risk and conduct risk within the U.S. Wealth businesses.**
+ **Independently testing, monitoring and assessing the adequacy of adherence to and effectiveness of Compliance Management System (CMS) programs and controls in the business units throughout U.S. Wealth businesses;**
+ **Delivering independent challenge and objective guidance to business units.**
+ **Proactively managing regulatory change.**
+ **Establishing and maintaining, or providing oversight of and challenge to policies, procedures and controls designed to meet regulatory requirements and manage regulatory compliance risk and conduct risk.**
**Job Summary:**
The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction.
**Depth & Scope:**
+ Works independently and is accountable for managing a specialized Compliance function or area
+ Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates
+ Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise
+ Provides guidance and support to analysts on matters related to portfolio and specialty
+ Typically a subject matter expert for a key functional Compliance area and business
+ Contact for business management, dealing with non-routine information
+ Manages/assists with regulatory reviews including inquiries, audits, and exams
+ Identifies and leads problem resolution for project/program complex requirements related issues at all levels
**Education & Experience:**
+ **Undergraduate degree or equivalent work experience**
+ **7+ years of experience**
**Preferred Background & Experience:**
+ **Experience working in an integrated wealth business as a bank subsidiary, a focus on securities investment management and fiduciary activities, state insurance regulatory requirements and securities regulatory requirements for activities involving the recommendation or sale of non-deposit investment products (NDIP) to retail bank customers is preferred.**
+ **Relevant certifications preferred such as Certified Fiduciary & Investment Risk Specialist (CFIRS) or Certified Trust and Fiduciary Advisor (CTFA).**
+ **Familiarity with Office of the Comptroller of Currency (OCC) governance including fiduciary and investment handbooks.**
+ **Knowledge and experience within compliance or audit, legal and regulatory environment, enterprise governance framework, products and services, policies, standards, systems, reporting and training requirements a plus.**
+ **Knowledge of current and emerging trends, including regulatory expectations and standards for effective compliance management systems**
+ **Ability to research, interpret and summarize relevant regulatory expectations, laws, regulations and impacts to Compliance Program elements.**
+ **Skill in using computer applications including MS Office Suite**
+ **Ability to independently identify, assess, and escalate issues requiring senior management attention.**
**Customer Accountabilities:**
+ Proactively advises the business of new and changed Compliance regulatory and/or policy changes
+ Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues
+ Contributes to the development and implementation of Compliance programs
+ Guides partner through the development, implementation, oversight and management of effective Compliance Programs
+ Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance
+ Represents Compliance on internal or external committees relating to designated business activities as required
+ Delivers relevant subject matter expertise and Compliance advice to business management
+ Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
+ Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis
+ Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate
**Shareholder Accountabilities:**
+ Actively assists in developing Compliance Team procedures
+ Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework
+ Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion
+ Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
+ May provide review and content in the development of annual awareness training
+ Manages the risk assessment process for assigned businesses
+ Protects the interests of the organization, our customers and our communities - identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues
+ Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
+ Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements
+ Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
+ Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
**Employee/Team Accountabilities:**
+ Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest
+ Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business
+ Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
+ Participates in personal performance management and development activities, including cross training within own team
+ Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
+ Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
+ Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
+ Contributes to a fair, positive and equitable environment that supports a diverse workforce
+ Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
\#LI-AMCBCorporate
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Fair Banking Compliance - Compliance Business Oversight Manager
Charlotte, NC jobs
Charlotte, North Carolina, United States of America **Hours:** 40 **Pay Details:** $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Compliance
**Job Description:**
**Why Work with Us?**
At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.
**The Ideal Candidate**
The ideal candidate will thrive in a fast-paced setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.
Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.
Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.
The Fair Banking Compliance team is seeking an experienced compliance professional to assist with complaint oversight and governance activities related to high-risk complex complaints from all areas of the Bank. This includes examining complaint data for the identification of potential violations of fair lending, Unfair and Deceptive Acts and Practices ("UDAAP"), and consumer compliance laws, rules, or regulations. The ideal candidate will have a strong understanding of fair lending, UDAAP and ABC regulations (FHA, Reg. Z, V/FCRA, B/ECOA, E, SCRA, MLA, etc.), ability to assess regulatory risks associated with business line processes and can work independently in a team environment. This role will also assist with time sensitive Complaint Reporting and Analysis, Quality Assurance and Quality Control Reviews and evaluating procedures for adherence to Complaint Policy requirements.
**The above details are specific to the role which is outlined in the general description below. Please review Desired Skills & Experience below as you consider this opportunity.**
_Our team currently operates under a hybrid work model, with employees expected to work in the office two days per week. Starting in November 2025, this expectation will increase to four days per week. Please note that, due to limited office space, the exact timing of this transition may vary depending on availability and individual circumstances._
**Job Profile Summary:**
The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction.
**Depth & Scope:**
+ Works independently and is accountable for managing a specialized Compliance function or area
+ Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates
+ Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise
+ Provides guidance and support to analysts on matters related to portfolio and specialty
+ Typically a subject matter expert for a key functional Compliance area and business
+ Contact for business management, dealing with non-routine information
+ Manages/assists with regulatory reviews including inquiries, audits, and exams
+ Identifies and leads problem resolution for project/program complex requirements related issues at all levels
**Education & Experience:**
+ Undergraduate degree or equivalent work experience
+ 7+ years of experience
**Desired Skills & Experience:**
+ Experience with Python Coding and Tableau
+ Knowledge of risk management environment, standards, and regulations
+ Advanced knowledge of a variety of products and services, systems and compliance advisory standards, procedures, laws, rules and regulations
+ Ability to communicate effectively in both oral and written form
+ Ability to work collaboratively and build relationships across teams and functions
+ Ability to work successfully as a member of a team and independently
+ Ability to exercise judgement in making decisions
+ Ability to analyze, organize, and prioritize work while meeting multiple deadlines
**Customer Accountabilities:**
+ Proactively advises the business of new and changed Compliance regulatory and/or policy changes
+ Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues
+ Contributes to the development and implementation of Compliance programs
+ Guides partner through the development, implementation, oversight and management of effective Compliance Programs
+ Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance
+ Represents Compliance on internal or external committees relating to designated business activities as required
+ Delivers relevant subject matter expertise and Compliance advice to business management
+ Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
+ Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis
+ Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate
**Shareholder Accountabilities:**
+ Actively assists in developing Compliance Team procedures
+ Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework
+ Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion
+ Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
+ May provide review and content in the development of annual awareness training
+ Manages the risk assessment process for assigned businesses
+ Protects the interests of the organization, our customers and our communities - identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues
+ Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
+ Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements
+ Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
+ Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
**Employee/Team Accountabilities:**
+ Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest
+ Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business
+ Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
+ Participates in personal performance management and development activities, including cross training within own team
+ Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
+ Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
+ Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
+ Contributes to a fair, positive and equitable environment that supports a diverse workforce
+ Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
\#LI-AMCBCorporate
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Compliance Business Oversight Manager - Fiduciary and Trust (US)
New York, NY jobs
Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Compliance
Job Description:
Why Work with Us?
At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.
The Ideal Candidate:
The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.
Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.
Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.
Department Overview:
U.S. Wealth Compliance acts as an independent regulatory compliance and conduct risk management and oversight function as described in the U.S. Compliance Operating Framework (COF) including.
* Compliance-wide frameworks, guidelines and standards for testing, monitoring, risk assessment, reporting and other activities
* Internal Audit, regulatory exam, and ongoing supervision management, finding tracking, and remediation oversight.
* Foster a culture of integrity, ethics and compliance across the organization to manage and mitigate regulatory compliance and conduct risks.
* Contribute to growth, innovation and efficiency, within risk appetite, through expert objective guidance and independent challenge.
In this position, the Compliance Manager will manage the regulatory change management process, regulatory compliance policies, procedures, training development and corporate compliance programs. Supports the business in identifying, assessing, and implementing regulatory change. Supports business line regulatory change implementations including overseeing business changes to policies, procedures, systems, and/or controls via action plans or projects Supports the Wealth Compliance team and the US Wealth business in the implementation and execution of enterprise Compliance programs (i.e., risk assessments, 2nd line oversight of business monitoring and testing programs, new business initiatives), including frameworks, policies, standards and development of procedures, awareness and specialized training, monitoring, reporting and information, escalation of issues and events.
The position requires a high level of compliance knowledge with applicable laws and regulations, an ability to work both individually and as a team, strong analytical skills, and attention to detail. The position will manage the U.S. Wealth Compliance function that effectively manages and oversees regulatory compliance risk and conduct risk in U.S. Wealth businesses by:
* Assessing regulatory compliance risk and conduct risk within the U.S. Wealth businesses.
* Independently testing, monitoring and assessing the adequacy of adherence to and effectiveness of Compliance Management System (CMS) programs and controls in the business units throughout U.S. Wealth businesses;
* Delivering independent challenge and objective guidance to business units.
* Proactively managing regulatory change.
* Establishing and maintaining, or providing oversight of and challenge to policies, procedures and controls designed to meet regulatory requirements and manage regulatory compliance risk and conduct risk.
Job Summary:
The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction.
Depth & Scope:
* Works independently and is accountable for managing a specialized Compliance function or area
* Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates
* Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise
* Provides guidance and support to analysts on matters related to portfolio and specialty
* Typically a subject matter expert for a key functional Compliance area and business
* Contact for business management, dealing with non-routine information
* Manages/assists with regulatory reviews including inquiries, audits, and exams
* Identifies and leads problem resolution for project/program complex requirements related issues at all levels
Education & Experience:
* Undergraduate degree or equivalent work experience
* 7+ years of experience
Preferred Background & Experience:
* Experience working in an integrated wealth business as a bank subsidiary, a focus on securities investment management and fiduciary activities, state insurance regulatory requirements and securities regulatory requirements for activities involving the recommendation or sale of non-deposit investment products (NDIP) to retail bank customers is preferred.
* Relevant certifications preferred such as Certified Fiduciary & Investment Risk Specialist (CFIRS) or Certified Trust and Fiduciary Advisor (CTFA).
* Familiarity with Office of the Comptroller of Currency (OCC) governance including fiduciary and investment handbooks.
* Knowledge and experience within compliance or audit, legal and regulatory environment, enterprise governance framework, products and services, policies, standards, systems, reporting and training requirements a plus.
* Knowledge of current and emerging trends, including regulatory expectations and standards for effective compliance management systems
* Ability to research, interpret and summarize relevant regulatory expectations, laws, regulations and impacts to Compliance Program elements.
* Skill in using computer applications including MS Office Suite
* Ability to independently identify, assess, and escalate issues requiring senior management attention.
Customer Accountabilities:
* Proactively advises the business of new and changed Compliance regulatory and/or policy changes
* Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues
* Contributes to the development and implementation of Compliance programs
* Guides partner through the development, implementation, oversight and management of effective Compliance Programs
* Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance
* Represents Compliance on internal or external committees relating to designated business activities as required
* Delivers relevant subject matter expertise and Compliance advice to business management
* Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
* Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis
* Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate
Shareholder Accountabilities:
* Actively assists in developing Compliance Team procedures
* Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework
* Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion
* Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
* May provide review and content in the development of annual awareness training
* Manages the risk assessment process for assigned businesses
* Protects the interests of the organization, our customers and our communities - identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues
* Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
* Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements
* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
* Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest
* Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business
* Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
* Participates in personal performance management and development activities, including cross training within own team
* Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
* Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
* Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
* Contributes to a fair, positive and equitable environment that supports a diverse workforce
* Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
#LI-AMCBCorporate
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyFair Banking Compliance - Compliance Business Oversight Manager
New York, NY jobs
Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Compliance
Job Description:
Why Work with Us?
At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.
The Ideal Candidate
The ideal candidate will thrive in a fast-paced setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.
Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.
Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.
The Fair Banking Compliance team is seeking an experienced compliance professional to assist with complaint oversight and governance activities related to high-risk complex complaints from all areas of the Bank. This includes examining complaint data for the identification of potential violations of fair lending, Unfair and Deceptive Acts and Practices ("UDAAP"), and consumer compliance laws, rules, or regulations. The ideal candidate will have a strong understanding of fair lending, UDAAP and ABC regulations (FHA, Reg. Z, V/FCRA, B/ECOA, E, SCRA, MLA, etc.), ability to assess regulatory risks associated with business line processes and can work independently in a team environment. This role will also assist with time sensitive Complaint Reporting and Analysis, Quality Assurance and Quality Control Reviews and evaluating procedures for adherence to Complaint Policy requirements.
The above details are specific to the role which is outlined in the general description below. Please review Desired Skills & Experience below as you consider this opportunity.
Our team currently operates under a hybrid work model, with employees expected to work in the office two days per week. Starting in November 2025, this expectation will increase to four days per week. Please note that, due to limited office space, the exact timing of this transition may vary depending on availability and individual circumstances.
Job Profile Summary:
The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction.
Depth & Scope:
* Works independently and is accountable for managing a specialized Compliance function or area
* Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates
* Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise
* Provides guidance and support to analysts on matters related to portfolio and specialty
* Typically a subject matter expert for a key functional Compliance area and business
* Contact for business management, dealing with non-routine information
* Manages/assists with regulatory reviews including inquiries, audits, and exams
* Identifies and leads problem resolution for project/program complex requirements related issues at all levels
Education & Experience:
* Undergraduate degree or equivalent work experience
* 7+ years of experience
Desired Skills & Experience:
* Experience with Python Coding and Tableau
* Knowledge of risk management environment, standards, and regulations
* Advanced knowledge of a variety of products and services, systems and compliance advisory standards, procedures, laws, rules and regulations
* Ability to communicate effectively in both oral and written form
* Ability to work collaboratively and build relationships across teams and functions
* Ability to work successfully as a member of a team and independently
* Ability to exercise judgement in making decisions
* Ability to analyze, organize, and prioritize work while meeting multiple deadlines
Customer Accountabilities:
* Proactively advises the business of new and changed Compliance regulatory and/or policy changes
* Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues
* Contributes to the development and implementation of Compliance programs
* Guides partner through the development, implementation, oversight and management of effective Compliance Programs
* Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance
* Represents Compliance on internal or external committees relating to designated business activities as required
* Delivers relevant subject matter expertise and Compliance advice to business management
* Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
* Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis
* Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate
Shareholder Accountabilities:
* Actively assists in developing Compliance Team procedures
* Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework
* Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion
* Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
* May provide review and content in the development of annual awareness training
* Manages the risk assessment process for assigned businesses
* Protects the interests of the organization, our customers and our communities - identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues
* Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
* Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements
* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
* Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest
* Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business
* Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
* Participates in personal performance management and development activities, including cross training within own team
* Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
* Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
* Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
* Contributes to a fair, positive and equitable environment that supports a diverse workforce
* Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
#LI-AMCBCorporate
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyCompliance Business Oversight Manager - Fiduciary and Trust (US)
New York, NY jobs
Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Compliance
**Job Description:**
**Why Work with Us?**
At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.
**The Ideal Candidate:**
The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.
Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.
Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.
**Department Overview:**
**U.S. Wealth Compliance acts as an independent regulatory compliance and conduct risk management and oversight function as described in the U.S. Compliance Operating Framework (COF) including.**
+ **Compliance-wide frameworks, guidelines and standards for testing, monitoring, risk assessment, reporting and other activities**
+ **Internal Audit, regulatory exam, and ongoing supervision management, finding tracking, and remediation oversight.**
+ **Foster a culture of integrity, ethics and compliance across the organization to manage and mitigate regulatory compliance and conduct risks.**
+ **Contribute to growth, innovation and efficiency, within risk appetite, through expert objective guidance and independent challenge.**
**In this position, the Compliance Manager will manage the regulatory change management process, regulatory compliance policies, procedures, training development and corporate compliance programs. Supports the business in identifying, assessing, and implementing regulatory change. Supports business line regulatory change implementations including overseeing business changes to policies, procedures, systems, and/or controls via action plans or projects Supports the Wealth Compliance team and the US Wealth business in the implementation and execution of enterprise Compliance programs (i.e., risk assessments, 2nd line oversight of business monitoring and testing programs, new business initiatives), including frameworks, policies, standards and development of procedures, awareness and specialized training, monitoring, reporting and information, escalation of issues and events.**
**The position requires a high level of compliance knowledge with applicable laws and regulations, an ability to work both individually and as a team, strong analytical skills, and attention to detail. The position will manage the U.S. Wealth Compliance function that effectively manages and oversees regulatory compliance risk and conduct risk in U.S. Wealth businesses by:**
+ **Assessing regulatory compliance risk and conduct risk within the U.S. Wealth businesses.**
+ **Independently testing, monitoring and assessing the adequacy of adherence to and effectiveness of Compliance Management System (CMS) programs and controls in the business units throughout U.S. Wealth businesses;**
+ **Delivering independent challenge and objective guidance to business units.**
+ **Proactively managing regulatory change.**
+ **Establishing and maintaining, or providing oversight of and challenge to policies, procedures and controls designed to meet regulatory requirements and manage regulatory compliance risk and conduct risk.**
**Job Summary:**
The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction.
**Depth & Scope:**
+ Works independently and is accountable for managing a specialized Compliance function or area
+ Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates
+ Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise
+ Provides guidance and support to analysts on matters related to portfolio and specialty
+ Typically a subject matter expert for a key functional Compliance area and business
+ Contact for business management, dealing with non-routine information
+ Manages/assists with regulatory reviews including inquiries, audits, and exams
+ Identifies and leads problem resolution for project/program complex requirements related issues at all levels
**Education & Experience:**
+ **Undergraduate degree or equivalent work experience**
+ **7+ years of experience**
**Preferred Background & Experience:**
+ **Experience working in an integrated wealth business as a bank subsidiary, a focus on securities investment management and fiduciary activities, state insurance regulatory requirements and securities regulatory requirements for activities involving the recommendation or sale of non-deposit investment products (NDIP) to retail bank customers is preferred.**
+ **Relevant certifications preferred such as Certified Fiduciary & Investment Risk Specialist (CFIRS) or Certified Trust and Fiduciary Advisor (CTFA).**
+ **Familiarity with Office of the Comptroller of Currency (OCC) governance including fiduciary and investment handbooks.**
+ **Knowledge and experience within compliance or audit, legal and regulatory environment, enterprise governance framework, products and services, policies, standards, systems, reporting and training requirements a plus.**
+ **Knowledge of current and emerging trends, including regulatory expectations and standards for effective compliance management systems**
+ **Ability to research, interpret and summarize relevant regulatory expectations, laws, regulations and impacts to Compliance Program elements.**
+ **Skill in using computer applications including MS Office Suite**
+ **Ability to independently identify, assess, and escalate issues requiring senior management attention.**
**Customer Accountabilities:**
+ Proactively advises the business of new and changed Compliance regulatory and/or policy changes
+ Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues
+ Contributes to the development and implementation of Compliance programs
+ Guides partner through the development, implementation, oversight and management of effective Compliance Programs
+ Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance
+ Represents Compliance on internal or external committees relating to designated business activities as required
+ Delivers relevant subject matter expertise and Compliance advice to business management
+ Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
+ Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis
+ Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate
**Shareholder Accountabilities:**
+ Actively assists in developing Compliance Team procedures
+ Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework
+ Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion
+ Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
+ May provide review and content in the development of annual awareness training
+ Manages the risk assessment process for assigned businesses
+ Protects the interests of the organization, our customers and our communities - identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues
+ Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
+ Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements
+ Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
+ Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
**Employee/Team Accountabilities:**
+ Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest
+ Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business
+ Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
+ Participates in personal performance management and development activities, including cross training within own team
+ Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
+ Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
+ Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
+ Contributes to a fair, positive and equitable environment that supports a diverse workforce
+ Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
\#LI-AMCBCorporate
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Compliance Business Oversight Manager - Fiduciary and Trust (US)
Mount Laurel, NJ jobs
Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Compliance
Job Description:
Why Work with Us?
At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.
The Ideal Candidate:
The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.
Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.
Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.
Department Overview:
U.S. Wealth Compliance acts as an independent regulatory compliance and conduct risk management and oversight function as described in the U.S. Compliance Operating Framework (COF) including.
* Compliance-wide frameworks, guidelines and standards for testing, monitoring, risk assessment, reporting and other activities
* Internal Audit, regulatory exam, and ongoing supervision management, finding tracking, and remediation oversight.
* Foster a culture of integrity, ethics and compliance across the organization to manage and mitigate regulatory compliance and conduct risks.
* Contribute to growth, innovation and efficiency, within risk appetite, through expert objective guidance and independent challenge.
In this position, the Compliance Manager will manage the regulatory change management process, regulatory compliance policies, procedures, training development and corporate compliance programs. Supports the business in identifying, assessing, and implementing regulatory change. Supports business line regulatory change implementations including overseeing business changes to policies, procedures, systems, and/or controls via action plans or projects Supports the Wealth Compliance team and the US Wealth business in the implementation and execution of enterprise Compliance programs (i.e., risk assessments, 2nd line oversight of business monitoring and testing programs, new business initiatives), including frameworks, policies, standards and development of procedures, awareness and specialized training, monitoring, reporting and information, escalation of issues and events.
The position requires a high level of compliance knowledge with applicable laws and regulations, an ability to work both individually and as a team, strong analytical skills, and attention to detail. The position will manage the U.S. Wealth Compliance function that effectively manages and oversees regulatory compliance risk and conduct risk in U.S. Wealth businesses by:
* Assessing regulatory compliance risk and conduct risk within the U.S. Wealth businesses.
* Independently testing, monitoring and assessing the adequacy of adherence to and effectiveness of Compliance Management System (CMS) programs and controls in the business units throughout U.S. Wealth businesses;
* Delivering independent challenge and objective guidance to business units.
* Proactively managing regulatory change.
* Establishing and maintaining, or providing oversight of and challenge to policies, procedures and controls designed to meet regulatory requirements and manage regulatory compliance risk and conduct risk.
Job Summary:
The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction.
Depth & Scope:
* Works independently and is accountable for managing a specialized Compliance function or area
* Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates
* Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise
* Provides guidance and support to analysts on matters related to portfolio and specialty
* Typically a subject matter expert for a key functional Compliance area and business
* Contact for business management, dealing with non-routine information
* Manages/assists with regulatory reviews including inquiries, audits, and exams
* Identifies and leads problem resolution for project/program complex requirements related issues at all levels
Education & Experience:
* Undergraduate degree or equivalent work experience
* 7+ years of experience
Preferred Background & Experience:
* Experience working in an integrated wealth business as a bank subsidiary, a focus on securities investment management and fiduciary activities, state insurance regulatory requirements and securities regulatory requirements for activities involving the recommendation or sale of non-deposit investment products (NDIP) to retail bank customers is preferred.
* Relevant certifications preferred such as Certified Fiduciary & Investment Risk Specialist (CFIRS) or Certified Trust and Fiduciary Advisor (CTFA).
* Familiarity with Office of the Comptroller of Currency (OCC) governance including fiduciary and investment handbooks.
* Knowledge and experience within compliance or audit, legal and regulatory environment, enterprise governance framework, products and services, policies, standards, systems, reporting and training requirements a plus.
* Knowledge of current and emerging trends, including regulatory expectations and standards for effective compliance management systems
* Ability to research, interpret and summarize relevant regulatory expectations, laws, regulations and impacts to Compliance Program elements.
* Skill in using computer applications including MS Office Suite
* Ability to independently identify, assess, and escalate issues requiring senior management attention.
Customer Accountabilities:
* Proactively advises the business of new and changed Compliance regulatory and/or policy changes
* Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues
* Contributes to the development and implementation of Compliance programs
* Guides partner through the development, implementation, oversight and management of effective Compliance Programs
* Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance
* Represents Compliance on internal or external committees relating to designated business activities as required
* Delivers relevant subject matter expertise and Compliance advice to business management
* Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
* Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis
* Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate
Shareholder Accountabilities:
* Actively assists in developing Compliance Team procedures
* Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework
* Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion
* Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
* May provide review and content in the development of annual awareness training
* Manages the risk assessment process for assigned businesses
* Protects the interests of the organization, our customers and our communities - identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues
* Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
* Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements
* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
* Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest
* Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business
* Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
* Participates in personal performance management and development activities, including cross training within own team
* Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
* Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
* Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
* Contributes to a fair, positive and equitable environment that supports a diverse workforce
* Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
#LI-AMCBCorporate
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyCompliance Business Oversight Manager - Fiduciary and Trust (US)
Mount Laurel, NJ jobs
Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Compliance
**Job Description:**
**Why Work with Us?**
At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.
**The Ideal Candidate:**
The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.
Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.
Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.
**Department Overview:**
**U.S. Wealth Compliance acts as an independent regulatory compliance and conduct risk management and oversight function as described in the U.S. Compliance Operating Framework (COF) including.**
+ **Compliance-wide frameworks, guidelines and standards for testing, monitoring, risk assessment, reporting and other activities**
+ **Internal Audit, regulatory exam, and ongoing supervision management, finding tracking, and remediation oversight.**
+ **Foster a culture of integrity, ethics and compliance across the organization to manage and mitigate regulatory compliance and conduct risks.**
+ **Contribute to growth, innovation and efficiency, within risk appetite, through expert objective guidance and independent challenge.**
**In this position, the Compliance Manager will manage the regulatory change management process, regulatory compliance policies, procedures, training development and corporate compliance programs. Supports the business in identifying, assessing, and implementing regulatory change. Supports business line regulatory change implementations including overseeing business changes to policies, procedures, systems, and/or controls via action plans or projects Supports the Wealth Compliance team and the US Wealth business in the implementation and execution of enterprise Compliance programs (i.e., risk assessments, 2nd line oversight of business monitoring and testing programs, new business initiatives), including frameworks, policies, standards and development of procedures, awareness and specialized training, monitoring, reporting and information, escalation of issues and events.**
**The position requires a high level of compliance knowledge with applicable laws and regulations, an ability to work both individually and as a team, strong analytical skills, and attention to detail. The position will manage the U.S. Wealth Compliance function that effectively manages and oversees regulatory compliance risk and conduct risk in U.S. Wealth businesses by:**
+ **Assessing regulatory compliance risk and conduct risk within the U.S. Wealth businesses.**
+ **Independently testing, monitoring and assessing the adequacy of adherence to and effectiveness of Compliance Management System (CMS) programs and controls in the business units throughout U.S. Wealth businesses;**
+ **Delivering independent challenge and objective guidance to business units.**
+ **Proactively managing regulatory change.**
+ **Establishing and maintaining, or providing oversight of and challenge to policies, procedures and controls designed to meet regulatory requirements and manage regulatory compliance risk and conduct risk.**
**Job Summary:**
The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction.
**Depth & Scope:**
+ Works independently and is accountable for managing a specialized Compliance function or area
+ Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates
+ Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise
+ Provides guidance and support to analysts on matters related to portfolio and specialty
+ Typically a subject matter expert for a key functional Compliance area and business
+ Contact for business management, dealing with non-routine information
+ Manages/assists with regulatory reviews including inquiries, audits, and exams
+ Identifies and leads problem resolution for project/program complex requirements related issues at all levels
**Education & Experience:**
+ **Undergraduate degree or equivalent work experience**
+ **7+ years of experience**
**Preferred Background & Experience:**
+ **Experience working in an integrated wealth business as a bank subsidiary, a focus on securities investment management and fiduciary activities, state insurance regulatory requirements and securities regulatory requirements for activities involving the recommendation or sale of non-deposit investment products (NDIP) to retail bank customers is preferred.**
+ **Relevant certifications preferred such as Certified Fiduciary & Investment Risk Specialist (CFIRS) or Certified Trust and Fiduciary Advisor (CTFA).**
+ **Familiarity with Office of the Comptroller of Currency (OCC) governance including fiduciary and investment handbooks.**
+ **Knowledge and experience within compliance or audit, legal and regulatory environment, enterprise governance framework, products and services, policies, standards, systems, reporting and training requirements a plus.**
+ **Knowledge of current and emerging trends, including regulatory expectations and standards for effective compliance management systems**
+ **Ability to research, interpret and summarize relevant regulatory expectations, laws, regulations and impacts to Compliance Program elements.**
+ **Skill in using computer applications including MS Office Suite**
+ **Ability to independently identify, assess, and escalate issues requiring senior management attention.**
**Customer Accountabilities:**
+ Proactively advises the business of new and changed Compliance regulatory and/or policy changes
+ Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues
+ Contributes to the development and implementation of Compliance programs
+ Guides partner through the development, implementation, oversight and management of effective Compliance Programs
+ Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance
+ Represents Compliance on internal or external committees relating to designated business activities as required
+ Delivers relevant subject matter expertise and Compliance advice to business management
+ Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
+ Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis
+ Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate
**Shareholder Accountabilities:**
+ Actively assists in developing Compliance Team procedures
+ Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework
+ Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion
+ Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
+ May provide review and content in the development of annual awareness training
+ Manages the risk assessment process for assigned businesses
+ Protects the interests of the organization, our customers and our communities - identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues
+ Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
+ Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements
+ Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
+ Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
**Employee/Team Accountabilities:**
+ Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest
+ Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business
+ Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
+ Participates in personal performance management and development activities, including cross training within own team
+ Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
+ Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
+ Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
+ Contributes to a fair, positive and equitable environment that supports a diverse workforce
+ Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
\#LI-AMCBCorporate
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Fair Banking Compliance - Compliance Business Oversight Manager
Mount Laurel, NJ jobs
Charlotte, North Carolina, United States of America **Hours:** 40 **Pay Details:** $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Compliance
**Job Description:**
**Why Work with Us?**
At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.
**The Ideal Candidate**
The ideal candidate will thrive in a fast-paced setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.
Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure.
Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.
The Fair Banking Compliance team is seeking an experienced compliance professional to assist with complaint oversight and governance activities related to high-risk complex complaints from all areas of the Bank. This includes examining complaint data for the identification of potential violations of fair lending, Unfair and Deceptive Acts and Practices ("UDAAP"), and consumer compliance laws, rules, or regulations. The ideal candidate will have a strong understanding of fair lending, UDAAP and ABC regulations (FHA, Reg. Z, V/FCRA, B/ECOA, E, SCRA, MLA, etc.), ability to assess regulatory risks associated with business line processes and can work independently in a team environment. This role will also assist with time sensitive Complaint Reporting and Analysis, Quality Assurance and Quality Control Reviews and evaluating procedures for adherence to Complaint Policy requirements.
**The above details are specific to the role which is outlined in the general description below. Please review Desired Skills & Experience below as you consider this opportunity.**
_Our team currently operates under a hybrid work model, with employees expected to work in the office two days per week. Starting in November 2025, this expectation will increase to four days per week. Please note that, due to limited office space, the exact timing of this transition may vary depending on availability and individual circumstances._
**Job Profile Summary:**
The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction.
**Depth & Scope:**
+ Works independently and is accountable for managing a specialized Compliance function or area
+ Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates
+ Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise
+ Provides guidance and support to analysts on matters related to portfolio and specialty
+ Typically a subject matter expert for a key functional Compliance area and business
+ Contact for business management, dealing with non-routine information
+ Manages/assists with regulatory reviews including inquiries, audits, and exams
+ Identifies and leads problem resolution for project/program complex requirements related issues at all levels
**Education & Experience:**
+ Undergraduate degree or equivalent work experience
+ 7+ years of experience
**Desired Skills & Experience:**
+ Experience with Python Coding and Tableau
+ Knowledge of risk management environment, standards, and regulations
+ Advanced knowledge of a variety of products and services, systems and compliance advisory standards, procedures, laws, rules and regulations
+ Ability to communicate effectively in both oral and written form
+ Ability to work collaboratively and build relationships across teams and functions
+ Ability to work successfully as a member of a team and independently
+ Ability to exercise judgement in making decisions
+ Ability to analyze, organize, and prioritize work while meeting multiple deadlines
**Customer Accountabilities:**
+ Proactively advises the business of new and changed Compliance regulatory and/or policy changes
+ Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues
+ Contributes to the development and implementation of Compliance programs
+ Guides partner through the development, implementation, oversight and management of effective Compliance Programs
+ Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance
+ Represents Compliance on internal or external committees relating to designated business activities as required
+ Delivers relevant subject matter expertise and Compliance advice to business management
+ Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
+ Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis
+ Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate
**Shareholder Accountabilities:**
+ Actively assists in developing Compliance Team procedures
+ Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework
+ Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion
+ Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
+ May provide review and content in the development of annual awareness training
+ Manages the risk assessment process for assigned businesses
+ Protects the interests of the organization, our customers and our communities - identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues
+ Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
+ Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements
+ Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
+ Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
**Employee/Team Accountabilities:**
+ Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest
+ Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business
+ Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
+ Participates in personal performance management and development activities, including cross training within own team
+ Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
+ Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
+ Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
+ Contributes to a fair, positive and equitable environment that supports a diverse workforce
+ Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
\#LI-AMCBCorporate
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Finance Business Partner (Finance Manager)
Vancouver, WA jobs
This is an excellent opportunity for professionals with an operations or MBA background who bring a strong focus on finance. While this role is not a hands-on accounting position, success requires a solid understanding of financial statements-including P&L and general ledger activity-to provide meaningful insights and strategic recommendations that drive business performance.
This is a hybrid position that requires regular in-office work. Candidates must reside in the greater Vancouver-Portland metropolitan area.
Why Work for Audigy?
Audigy has been named one of The Oregonian's 2025 Top Workplaces - a recognition that reflects our people-first culture and our shared drive to do meaningful, impactful work every day.
At Audigy, everyone contributes to a bigger mission: helping our members and their teams achieve their personal, professional, and financial goals through business success. We're passionate about unlocking potential - in our members, in their teams, and in ourselves. Our success is built on empowering others to grow, thrive, and reach new heights. That's why we're committed to being an employer of choice - a place where you can do great work with great people and make a real difference.
Culture
We're looking for someone who's not just willing but excited to be part of a professional, people-first culture. As a member of the Strategic Business Unit team, you'll embody the values we hold high: teamwork, resilience, and strategic thinking. You take pride in delivering exceptional work, love collaborating with others, and believe that when one of us wins, we all win. At Audigy, whether we're celebrating success or learning from challenges, we do it together.
If you're ready to join a Top Workplace that's making a real impact and changing lives - we'd love to meet you. Apply today!
Compensation & Benefits
We're proud to offer a comprehensive package designed to support your personal, professional, and financial goals:
* Competitive Pay: Salary range $80,000-$90,000 annually (DOE), plus a $75/month cell phone allowance and a performance-based incentive plan
* Health & Wellness: Robust medical, dental, and vision coverage, plus a free membership to Cascade Athletic Club
* Financial Security: 401(k) with a generous company match
* Work-Life Balance: Generous PTO and paid company holidays
* Life & Family Benefits: Paid parental and family leave, daycare Flexible Spending Account, and a hearing instrument benefit
* Professional Growth: Education reimbursement to support ongoing learning
* And more ways we invest in you: Additional perks and programs designed to support your well-being and success
POSITION SUMMARY:
The Finance Business Partner (Finance Manager) is responsible for driving and supporting the overall financial health and strategy for Audigy's members' practices, as well as aggressive growth goals and a high degree of business acumen. The Finance Manager will partner with our dynamic member practices to track and evaluate the financial performance of the businesses and assess operational activities and behaviors that impact financial results.
PERFORMANCE OBJECTIVES:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* Oversee all financial management, planning, systems, and controls for members within the assigned territory, including key performance indicators (KPIs), income statements, balance sheets, financial health, budgeting, forecasts, cash-flow management, and chart of accounts
* Lead, develop, and manage budgeting, forecasting, and financial review processes for assigned members
* Monitor and advise member on financial performance against budget and financial/operational goals
* Partner with member to develop and monitor short-term and long-term financial goals in alignment with individual member interests and in support of Audigy business objectives
* Implement, track, and evaluate the effectiveness of financial tools and support platforms used to support the members' businesses
* Create and deliver financial details and summaries to leadership, teammates, members, and shared services, while taking leadership and accountability over ensuring member-focused activities are in alignment with and in support of that member's financial considerations
CAPABILITIES:
* Comprehensive, applicable knowledge of finance and accounting in a business setting
* Ability to communicate complex financial information and advice in a relatable, actionable manner
* Strong blend of business acumen, tactical knowledge, and strategic perspective with a thorough understanding of how various aspects of business impact and align with the financial health and strategy of an organization
* Planning, organizing, prioritizing, and streamlining
* Experience consulting with business leaders
* Demonstrates the political savvy needed to effectively navigate complex and sensitive situations
* Advanced Excel skills
QUALIFICATIONS:
* Five years of experience in finance, accounting, or related field with a direct impact on financial strategy and/or results (preferred)
* Bachelor's degree in finance, accounting, or a related field (preferred)
WORKING ENVIRONMENT:
* Full-time position working Monday-Friday, 8:00 AM-5:00 PM
* Work-in-office is required, with hybrid work permitted based on business needs
* Travel is required up to 25%
* This is a hybrid position that requires regular in-office work. Candidates must reside in the greater Vancouver-Portland metropolitan area.
PHYSICAL REQUIREMENTS & WORK DEMANDS:
This position will spend long hours sitting and using office equipment and computers, which can cause muscle strain. This position will also have to do some lifting of supplies and materials from time to time.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, hybrid schedule, and activities may change at any time with or without notice.
We encourage you to apply
Even if you don't match all the above-mentioned skills, we will gladly receive your application if you think you have transferable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are committed to an inclusive recruitment process
Audigy welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. Audigy helps its members, and their teams, realize and achieve their personal, professional, and financial goals through the success of the business. We deliver impact for our teams, our members, and their patients through partnership, leadership, and commitment. Audigy is part of GN group, which operates in more than 90 countries across the world. Found in 1869, GN group today has more than 6,000 employees.
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Disability Accommodation
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ************************. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
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