Aqua Clear jobs

Job DescriptionBenefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customers call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend training to maintain up-to-date skills and knowledge Qualifications High school diploma Previous experience as a Customer Service Representative or in a similar role is required Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively

If you are looking for a challenging and rewarding career...not just another job, you've come to the right place. We offer competitive pay, PTO, commission pay, bonuses, Insurance benefits & Holidays. 18+ yr old family owned & operated so we understand family comes first! This is a place to grow & constantly learn new things. If this sounds like what you've been looking for apply today!! We are looking to hire quickly for this position. This is an in-person Monday-Friday job. The schedule is 8 am-5 pm or 7 am - 4 pm Responsibilities: - Coordinate and manage client projects from start to finish using computer software and phone calling - Do all of your work with accuracy and clarity - Enter and maintain client orders in the system - Manage to keep anywhere from 3-20 employees' schedules daily to ensure numbers are met - Provide exceptional customer service via phone, email, and in-person interactions - Ability to work in very high-pressure/stressful situations & still maintain your goals - Must be able to manage yourself, prioritize & multi-task - goals to make 20 outbound calls a day and book 10 jobs from a client base of 14,000! Job Description: - Scheduling multiple jobs for each individual based on location, urgency & a number of things you will need to keep track of - Understanding that the client comes first & give clients the best possible care - Making outbound calls before a certain time to ensure work is done on time - Finding a way - not an excuse - Daily meetings in person & on the phone with other team members & being prepared to discuss what's going on in the department etc... - Taking inbound client calls to answer questions, solve problems & schedule their appointments - Going through several reports daily & completing tasks needed based on the reporting - Working with multiple departments to coordinate appointments & ensure daily, weekly & monthly goals are met accordingly This is a KEY position in the company. We are looking for a great communicator that is self-motivated, that has the ability to prioritize & multi-task. We need someone who is reliable, on time & dedicated to their work & that understands the importance of their responsibilities. This is a local, family-owned & operated company with 30-50 employees & growing! Plenty of room to grow within the company & a company that notices well done. Join our team of dedicated professionals and make a difference in the lives of our clients. Apply today! Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Day shift Monday to Friday No nights - unless wanted - flexible Occasional Saturdays Work Location: In person + flexible with remote work based on performance Requirements: to thrive here: - Strong organizational and multitasking abilities - Excellent attention to detail - Ability & willingness to work under pressure & to navigate stressful situations - Willingness to learn quickly & be self-motivated - Ability to work independently and prioritize tasks effectively - Strong communication skills, both written and verbal - Ability to adapt quickly to changing priorities and deadlines - Geographical understanding

Job DescriptionAqua Clear Water Solutions is seeking a Field Service Tech for the South Texas area At Aqua Clear Water Solutions, we pride ourselves on being the most customer-centric Ice provider, bottle-less water cooler, and Whole House Filtration company in the industry. Locally owned and operated, Aqua Clear Water Solutions will provide the best and most unique product offerings and services for every business, home, or ranch situation. We take our work and or word to our customers seriously. Our company culture balances friendly competition in an entrepreneurial environment. We want the team and everyone on the team to win, make money, and ultimately have fun! THE MARKET OPPORTUNITY: We help our clients promote employee health and wellness by offering clean, purified drinking water and ice by using state-of-the-art technology and Sterilization that is unique to the industry We Are the Only Authorized Kinetico Dealer in South Texasour water softeners and Reverse Osmosis are independently tested for quality and efficiency We are the fastest-growing Ice and Water Company in the Rio Grande Valley, where less than 20% of commercial water coolers have been replaced with bottle-less alternatives and we have a unique approach to single-serve ice. Make a difference. Be part of a company that provides its clients with a greener choice. DAY TO DAY: The field service technician position requires a qualified candidate to establish a strong customer base, effectively promote Aqua Clear Water Solutions products to potential clients, and properly maintain specialized water filtration equipment. JOB RESPONSIBILITIES: This position is responsible for all aspects of preventative maintenance, service, installation, and repair of commercial and household water treatment equipment. Our technicians also upgrade current equipment. Our Service Technicians must have a good driving record, drug screen, and criminal background check; possessing no criminal or violent/theft misdemeanor convictions. A strong work ethic, pride in your work, and the ability to show up on time are required. Experience: Plumbing: 2 years (Preferred) Clean Driving Record: 2 years (Required) Responsibilities: . Conduct yourself in a positive and cooperative tone with both customers and coworkers . Possess outstanding communication and customer service skills. Able to utilize iPad & iPhone apps & respond to e-mails/text . Must be able to lift a minimum of 50 lbs regularly (must). . Provide timely and effective resolution of service issues relating to all residential and commercial customers, including (but not limited to) equipment repair, installations, product deliveries, and upgrades. . Complete installation and repair/service of water treatment equipment in residential or commercial venues. . Offer products and services at the time of service to ensure our customers have our best products. Qualifications: . High School Diploma or GED . Clean Motor Vehicle Record . Experience with troubleshooting(handyman mindset) and use of hand tools a plus(we provide water treatment equipment training) . Solid verbal communication skills . Ability to thrive and multi-task in an active working environment including but not limited to: bending, twisting, reaching overhead, crawling, working in tight spaces, lifting, and pulling (at times over 50 pounds). . Successful completion of pre-employment screenings required WE OFFER: Comprehensive compensation package Field, classroom, and ongoing EARNINGS POTENTIAL: Based on experience Water Treatment License is a Bonus Job Types: Full-time, Contract Pay: $9.00 - $14.00 per hour

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Free uniforms Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a highly motivated and energetic Outside Sales Representative to join our team. In this role, you will generate leads, attract new clients, and close deals. Your responsibilities will include creating and submitting sales reports, building rapport with new and existing customers within your territory, evaluating their needs, and negotiating successful deals. The ideal candidate has an outgoing personality, exceptional customer service and negotiation skills, and a strong desire to close deals. Responsibilities Develop rapport and build relationships with existing and potential customers Travel to appointments and meetings with potential and existing customers within your territory Meet or exceed designated sales targets Create and implement an effective sales strategy Document all leads, sales, and customer interactions in customer relationship management (CRM) program Use best practices in negotiation and sales techniques to close sales Qualifications High school diploma/GED required, Bachelors degree preferred Previous experience in outside sales Excellent negotiation and customer service skills Strong written and verbal communication skills A positive attitude and ability to be persistent