Aquatic director job description

Arch Amenities Group, the world's leading spa, fitness and amenity management firm, is seeking an Aquatics Director for the Mayerson JCC in Cincinnati, OH. The Aquatics Director will be responsible for the overall planning, development, innovation, direction, coordination and administrative organization of all Aquatics related programs and member services including but not limited to: private and group swim lessons. The Aquatics Director will assure program quality and the safety of youth and adult participants and their families, in addition to supervise all aquatic facilities. The Aquatics Director is responsible for direct supervision of the pool operators, lifeguards, instructors and coaches.
Compensation includes base salary plus commissions on swim lessons and bonus potential.
Responsibilities
Ensures the “Arch Amenities Group Experience” for guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of Arch Amenities Group. Assists in the development of a comprehensive standard facility operations manual, including written policies and procedures for all facility services, administration, and maintenance using the Arch Amenities Group operations template. Assists in developing monthly client board report. Assists in developing monthly community newsletter content. Prepares any incident or accident reports and forwards them to the Facility Manager and Arch Amenities Group Operations Director. Submits and follows up on refund request for Aquatics department. Directs and manages the development, operations and growth of the aquatics programs and services. Develops and implements annual plans. Ensures that program outcome and revenue targets are met. Assesses all department employees' progress continually; coaches employees with positive reinforcement, and disciplines, when necessary, fairly and consistently; participates in annual performance evaluations, and, when necessary, assists in the termination process. Directs and develops Aquatics Instructors and Coaches for aquatics programs and swim lessons. Establishes new aquatics activities and expands program(s) within the community in accordance with the strategic and annual plans. Implements and analyzes community assessments to determine and respond to related community needs. Creates and submits Purchase Orders for Aquatics items within approved annual budget. Writes articles or press releases for the department, when applicable. Ensures the aquatics staff is fully knowledgeable on the use and benefits of services, products, programs, and activities by conducting regularly scheduled staff meetings and training workshops. Develops and manages the related budgets and meets fiscal objectives. Directly and through team members, monitors revenue and expense; provides reports and projections. Administer and initiate aquatics programs, services and orders all pool supplies for the aquatics program consistent with budget provided by Arch Amenities Group. Monitors and evaluates the effectiveness of and participation in programs and services through surveys, focus groups and/or other monitoring methods. Uses complied program statistics, data and reports to maintain or make appropriate program and service adjustments. Directs the development of timely and accurate program related marketing and communications; produces and ensures distribution of appropriate information to promote programs and services. Ensures that safety procedures are followed and that all programs are in compliance with AAG standards, all applicable regulations and other standards. Ensures program site cleanliness and features meet/exceed expectation. Keeps current with industry trends and applies trends to current and/or new programs. Submits all paperwork and financial reporting, as applicable, in accordance with Arch Amenities Group policy. Ensures appropriate department supervisory coverage when not available to be in the facility. Prepares bulletins and flyers for display on bulletin board, intra-net, and possible newsletter. Ensures that the indoor and, if applicable, outdoor pools are clean and functioning properly at all times. Ensures that proper pH and water chlorine levels per the Virginia Department of Health standards are maintained for the swimming pools. Maintains pool licenses and verifies that all pool employees have current certifications. Attends weekly manager and facility meetings as scheduled. Recruits, hires, trains, evaluates, supervises and provides leadership to staff and volunteers with emphasis on program quality, licensing requirement fulfillment, continuing education, and professional development.


Qualifications
• Bachelor's Degree is preferable in health, fitness, recreation or business management field or related experience.
• Minimum of one-year experience in an aquatics related management position.
• Certified as a lifeguard, pool operator, Community C.P.R./AED and First Aid certification (WSI and/or LGI certification preferred).
• Must be able to build rapport with members and associated community leaders
• Efficient, well organized, and able to handle a variety of duties simultaneously.
• Professional manner, discretion and appearance.
• Strong effective leadership skills and a good work ethic.
• Proficient in general computer skills, including but not limited to, Word, Excel, Publisher, Power-Point and office equipment.
• Outwardly positive and enthusiastic attitude towards job, facility and clients.
• Maintain a character of professionalism and confidence, with a tactful ability to communicate with children and adults.
• Excellent verbal and written communication skills.
• Ability to stand for a long period of time.
• Aware of proper body mechanics to prevent injury.
• Availability When Facility Is Open: This could include nights, weekends, and holidays.
• This position requires that the Aquatics Director be able to swim well enough to maintain
current lifeguard certification and in physical shape to perform lifeguarding duties.
• Light Work: Exerting up to 20 pounds of force occasionally, and/or up to a negligible pounds of force frequently to move objects.
• This position required the ability to climb, balance, kneel, reach, stand, walk, push, pull, and lift.
• This position will require the following physical requirements: seeing, hearing and talking.
• This position may require exposure to chemical hazards.
• The position may require exposure to extreme weather conditions, including heat, humidity, and rain.
• The position will be required to use the following equipment: computer, calculator and copying machine.
• The employee may occasionally lift and/or move up to 25 pounds.
Facility/Job Highlights
Arch Amenities Group is an equal opportunity employer dedicated to maintaining a diverse and inclusive workforce.
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Full Time • San Francisco

Our amazing, mission-based organization is looking for a FUN and Passionate Aquatics Director. Once you've mastered our curriculum, your mission will be to help us build and lead a new local team, by recruiting, training, and developing the best swim instructors in the area. This role can quickly add responsibility and compensation as we are looking to rapidly scale up throughout the Bay Area!

If you love kids, have a growth mindset, and the energy to help build something special that contributes to your community APPLY NOW!!!

We are all about delivering fun, gentle lessons and providing a wonderful experience to our students, parents, and our team. Our energetic & inclusive culture is a core part of what gives us an unmatched ability to engage and progress our students of all ages and needs. It is also why we have been so successful nationally for the last 40+ years.
WE PROVIDE:

+ Excellent culture - mission driven managers that give back to the community and their staff

+ Opportunity for growth at an award winning business with massive expansion opportunities (2021 family favorite swim lessons in the Peninsula)

+ Structured, paid training (including lifeguard certification)

+ PTO for part time and full-time employees

+ Paid birthday time off

+ Highly competitive pay

+ Health benefits for full time employees

+ Company matched retirement account

+ Robust employee retention program

+ Happy, laughing, singing KIDS

Successful candidates will be RELIABLE, NURTURING, ENERGETIC and love to have FUN.

Experience working with children and a love of swimming is a plus!

Compensation: $60,000.00 - $70,000.00 per year

Working at British Swim School is so much more than just a job...it's an opportunity to leave a legacy that may transform a child's life.

Since 1981, British Swim School has been offering swimming lessons for babies, children and adults, focusing first on critical water survival skills needed to survive a water accident, then progressing to stroke development and more advanced skills. Dubbed as one of the fastest growing franchises in the U.S., we teach over 13,000 swimming lessons per week using our signature fun and gentle methods.

The British Swim School team is a nationwide franchise system of independent business owners who are dedicated to our mantra of 'Survival of the Littlest' for their local families.

Why join British Swim School?

+ Safe & happy work environment - where else might you get to sing at work?

+ Flexible work schedules and hours - making this a great role for students, parents and anyone with a busy lifestyle!

+ Rewarding job with competitive pay - all while making a true difference in your community!

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

Summary/objective

Responsible for overseeing the Aquatics center, team and programs.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

* Provide strong leadership with excellent communication skills and problem solving abilities
* Responsible for the hiring and training of team members
* Develop an adequate staffing plan and team schedule
* Monitor team member productivity, provide constructive feedback and coaching
* Create and foster a team culture which is centered on achieving goals with high level of customer service
* Conduct periodic and annual team performance evaluations
* Keep team and members informed of events and activities and encourage participation
* Support and handle member issues; make decisions in consideration of the club's policies and procedures
* Create and support special events to promote department and club
* Ensure team members are properly certified
* Maintain aquatic center equipment and facility in safe, working, and clean condition
* Purchase and maintain supplies for successful facility operation
* Perform regular evaluation of aquatic policies and update as needed
* Develop fun and creative revenue producing programs
* Evaluate aquatic programs and make changes as needed
* Regularly monitor financial performance of aquatic programs and assess whether programs meet goals; make necessary changes to accommodate aquatic program needs
* Collaborate with department managers to troubleshoot club related issues and ensure an overall high level of success for the club
* Operate within budget guidelines for the purchasing supplies, operational costs, pricing outside vendors and contractors

Requirements

Physical demands

* Must be able to stand, walk, sit, lift, stretch, reach and bend throughout a shift
* Ability to work varied shifts including days, evenings, weekends, and holidays
* Must be able to successfully pass lifeguard certification requirements at all times
* Must be able to successfully perform rescue skills during in-service training
* Ability to successfully demonstrate proper swimming techniques and use of swim equipment
* Must be able to work in an often warm and humid environment with heightened noise

Required competencies, education, and experience

* Maintain a current Lifeguarding certification at all times (Red Cross Certification preferred)
* Maintain a current Pool Operator License
* Superior customer service skills
* Proficient computer skills

Company Expectations

* Read, sign, and abide by the policies included in the Team Member Handbook
* Park in team member designated areas
* Club cleanliness is an all-team responsibility; assist whenever necessary in any area of the club to keep club neat and clean
* Assist with Service Days
* Willingness to assist with acac programs, special events, or activities outside your department
* When supervisor or team members calls or emails, promptly return contact
* Exhibit a positive attitude at all times
* Deliver outstanding service to members and guests with friendliness, direct eye contact, a pleasant demeanor at all times

Affirmative Action/EEO statement

acac is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.