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Aquatics manager skills for your resume and career
15 aquatics manager skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provide the highest level of facility safety surveillance, customer service and professionalism.
- Provided excellent customer service in handling complaints of sanitary and environmental concerns.
2. CPR
Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.
- Obtained certifications: Certified Pool Operator, Lifeguard Trainer, Water Safety Instructor, and CPR Trainer.
- Red Cross Lifeguard Certified/ Ellis and Associates Certified, Oxygen, First Aid, CPR Certified
3. Cleanliness
- Updated lifeguard rotation schedule to increase efficiency and cleanliness of aquatics facilities.
- Maintained proper chemical balance and cleanliness of pool according to city regulations.
4. CPO
- Complete CPO daily checklist (ensuring pumps, skimmers and drains are operating properly).
- Received CPO (certified pool operator) certification.
5. Water Safety
- Maintained checklists for area to ensure compliance of agency regulations based off OSHA and American Red Cross water safety.
- Used literature based curriculum to teach safety, lifeguard, and water safety instruction classes.
6. Swim Lessons
- Verified payments for swim groups such as swim lessons, children's private and semi-private lessons and water aerobics.
- Oversee swim lessons, lifeguards, and instructors and their students for 6 pool locations within a school district.
7. Financial Reports
- Monitored all departmental profit and loss statements and reconciled all quarterly and annual budget and financial reports.
8. Aquatic Facility
- Managed personnel, ran community aquatic facility, and maintained optimal chemo-structural operations; contemporaneously handled life-saving practices and customer interaction/satisfaction.
- Provide management of the aquatic facility making sure all aquatic operations run effectively and safely.
9. Lifeguard Training
- Certified Lifeguard Training Instructor's Certificate.
- Provided staff with lifeguard training courses, weekly in-services meetings, and daily safety check-in meetings.
10. Swim Instructors
- Hired, trained, supervised, scheduled and evaluated 45 lifeguards, 16 pool attendants, and 9 swim instructors.
- Oversee up to 25 lifeguards per day and up to 12 swim instructors during summer months.
11. Emergency Situations
- Respond to and assist with emergency situations and maintain records for swimmer incidents, rescues and staff incidents.
- Managed 8+ lifeguards every shift providing them with support and ready to lead through emergency situations.
12. Aquatic Programs
- Manage all aspects of a 125,000 gallon pool and aquatic programs, as well as up to 35 lifeguards.
- Coordinated, developed, planned, and evaluated all aquatic programs including a 2,500 person swim lesson program.
13. Staff Training
- Interview, hire, and oversee staff training in order to maintain First Services five star standards.
- Schedule all program private lessons and staff training.INVENTORY MANAGER Conduct weekly inventory checks and restocking.
14. Safety Rules
Principles or regulations that ensure the protection of people, objects, or the environment are called safety rules. These rules can be governing actions, devices, or procedures that help in minimizing the risks of loss, injury, or damage.
- Uphold the safety rules and regulations politely by informing members and guests why specific rules are in place.
- Supervised lifeguards, enforced safety rules, and interacted with the public.
15. WSI
- Trained and Managed a Staff of ~30 lifeguards, WSI Instructors, maintenance staff, and cashiers.
- Trained WSI certified swim instructors in resale and up-selling lessons to current participants.
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List of aquatics manager skills to add to your resume

The most important skills for an aquatics manager resume and required skills for an aquatics manager to have include:
- Customer Service
- CPR
- Cleanliness
- CPO
- Water Safety
- Swim Lessons
- Financial Reports
- Aquatic Facility
- Lifeguard Training
- Swim Instructors
- Emergency Situations
- Aquatic Programs
- Staff Training
- Safety Rules
- WSI
- Safety Regulations
- Safety Standards
- Facility Maintenance
- Front Desk
- Action Plan
- Incident Reports
- Swimming Pools
- Water Quality
- Payroll Reports
- Water Chemistry
- Lesson Program
- Pump Room
- Performance Reviews
- Community Events
- Maximum Safety
- First Aid Training
- Administrative Tasks
- Private Lessons
- Event Planning
- Staff Assignments
- Safety Equipment
- Customer Complaints
- Safety Guidelines
- Aquatic Operations
Updated January 8, 2025