Arbella Insurance jobs - 110 jobs

Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential. It's no wonder our employees have voted Arbella one of the Boston Business Journal's “Best Places to Work” every year since 2009! Start an exceptional career in Claim! As a Claim Technical Assistant you will provide both administrative and technical support to all Claim functions and build a great foundation for future career growth in Claim! Process loss and expense payments Skilled data entry into multiple claim and related databases systems. Request police reports and other investigative material Request appropriate letters and correspondence as directed by the Claim Professional. Provide administrative support to Claim Professionals (i.e. printing, filing and copying documents, etc.). Answer routine questions relative to area of responsibility which may include contact with agents, insured(s) or others. Keeps supervisor informed verbally and in writing of activities and problems within assigned area of responsibility; refers matters beyond limits of authority and expertise to supervisor for direction. Requirements Able to work in a fast paced environment. Strong interest in advancement within the Claim Department Sound MS Office skills and able to work in an organized manner Good time management skills with strong attention to detail Some office or customer service work experience preferred. Our work schedule is 36.25 hours per week. In addition, you are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more. Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $41,470 ($22.00 an hour) - $44,014 ($23.35 an hour) based on a variety of factors including, but not limited to, relevant skills and experience,. Please note: The advertised pay range is not a guarantee or promise of a specific wage. Apply today!!

The Vice President Head of Actuarial is a strategic leadership role responsible for overseeing the development and execution of actuarial models and indication development, advanced analytics, innovation and data-driven strategies. This leader will guide teams in delivering actionable insights, risk evaluations, predictive modeling, and financial forecasting to support the company's business objectives and regulatory compliance. This leader has the ability to challenge, develop and lead their staff in pursuit of the function's business objectives. A hands-on style, a service oriented/collaborative approach and a deep passion for excellence to align with the culture of Arbella and its values. Lead and grow high-performing actuarial and data science teams. Drive the integration of actuarial science and advanced analytics to inform pricing, underwriting, risk management, risk selection and business strategies. Collaborate with senior executives on enterprise-wide decision-making , data strategy and governance and AI strategy and governance. Oversee reserving, actuarial support for pricing and product development, and loss ratio forecasting activities. Ensure compliance with regulatory standards and support financial reporting. Lead actuarial valuation processes and assumption-setting. Guide the development of predictive models, machine learning applications, and AI tools to enhance decision-making. Establish best practices in data governance, model validation, and algorithm transparency. Translate complex data insights into strategic business recommendations. Partner with IT, Finance, Underwriting, Product, Office of General Counsel and Claim teams to integrate models and insights into operations. Present findings and recommendations to board members and stakeholders when necessary. Promote a culture of innovation, continuous improvement, and ethical use of data. Lead the adoption of new technologies, modeling techniques, and cloud-based analytics platforms. Demonstrated financial acumen and meet all financial plan goals with a disciplined approach. Represent the Actuarial/Data Science function in all executive meetings, and off-site events including agent councils, board, social, leadership and other required business planning. Foster a culture of accountability, innovation, and continuous improvement. Lead and nurture an environment that promotes employee engagement and Arbella values, including embracing the differences in all employees. Direct recruitment, staff development, performance management and succession planning. Requirements: FCAS (Fellow of the Casualty Actuarial Society) or ACAS (Associate of the Casualty Actuarial Society) or equivalent (required). Master's or Ph.D. in Actuarial Science, Data Science, Statistics, Mathematics, or related field (preferred). 15+ years of progressive experience in property and casualty actuarial roles, with at least 5-7 years in a senior leadership position. Proven experience in managing cross-functional teams including data scientists, actuaries, and analysts. Deep understanding of statistical modeling, machine learning, and AI applications in insurance or financial services. Strong relationship builder and collaborator with a high degree of integrity and ethical standards. Excellent communication skills, with the ability to break down complex ideas and articulate and present them to various audiences including senior leaders, officers, the Board of Directors, and Arbella's independent agents. High energy level: motivated to provide continuous improvement to the organization, must be a diplomatic change agent and advocate for the customer. Ability to develop strong trusting relationships with our partner agents. Proven record in attracting, developing, and retaining high-performing talent and building strong, collaborative teams. Demonstrated ability to manage large teams. Strategic thinker with strong business acumen and financial insight. An innovative and creative collaborator with strong leadership presence and collaborative style. Effective analytical and problem-solving capabilities. Deep industry expertise in P&C and familiarity with reinsurance practices/partnerships. Experience with programming languages (e.g., Python, R, SQL) and data platforms. Our current reasonable and good faith estimate of the annual salary range for this position is approximately $280,000 - $325,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. Please note: The advertised pay range is not a guarantee or promise of a specific wage. #LI-CL1

Bearingstar Insurance, a part of the Arbella Insurance Group, is one of the leading property and casualty insurance providers in Massachusetts and Connecticut. We offer a great work environment, which allows our employees to excel in their jobs while promoting work/life balance. We offer competitive salaries, excellent benefits, and great training and development programs Bearingstar is poised for growth in Commercial Lines with a focus on small business. We are looking for a Team Lead in our Commercial Lines Department. This position will support our customers and team members across both MA and CT and the ideal location would be in our Fall River or Norwood Massachusetts office. We're looking for an operationally focused individual who will contribute to the overall department success by providing support to the department's management, team members, and other business partners. The Team Lead serves as a subject matter expert regarding process, workflow, and the ownership of escalating and resolving complex issues. The Team Lead position offers a unique understanding on how the different functions of the department work together to support our internal and external customers as well as organizational initiatives. Essential Duties May Include: Consistently serve as an available, approachable, and flexible resource for team members. Influence without authority by building trust and respect among peers, fostering teamwork and unity, and promoting a diverse, inclusive environment that values new ideas and perspectives. Proactively identify and address workload and production challenges across the service, support, and new business quoting teams. Ensure work is distributed effectively, stepping in to complete tasks as needed to maintain service standards and meet customer satisfaction goals. This will be a core responsibility accounting for approximately 50% of the role. Demonstrate a deep knowledge of carrier and agency procedures. Stay up-to-date on industry changes, including forms, coverage updates, selling trends, and techniques through ongoing education via company communications, bulletins, circulars, and relevant training resources. Serve as a technical and service expert. Act as the primary expert on processes, workflows, and customer-related challenges, taking ownership of the escalation and resolution of complex issues. Build strong relationships with internal stakeholders, agency teams, and carrier partners to establish best practices and streamline processes. Conduct data collection and analysis on quality and service metrics, identifying trends and opportunities for continuous improvement in business performance. Create, implement, and update departmental procedures, including proficiency measurements and tracking systems to support the training and development of team members. Participate with management in understanding, crafting, and messaging departmental changes and updates. Contribute to the success of special projects by representing the team, providing subject matter expertise, assessing functional impacts, and supporting implementation and testing efforts. Drive continuous improvement. Identify opportunities to enhance people, processes, and technology to drive efficiency and performance improvements. Perform additional responsibilities as required to support the team and organizational goals. Success will be measured by the Team Lead's ability to effectively support new hire onboarding, training, and ongoing development. They will oversee work distribution and training to ensure optimal coverage and strengthen team capabilities, ultimately enhancing the customer experience. The Team Lead should be capable of stepping in for the Team Manager when needed and demonstrate leadership by earning the respect of peers, resolving internal issues promptly, and identifying opportunities for process improvements. Additionally, the Team Lead will communicate department goals and results clearly, while actively contributing to the achievement of organizational objectives. Minimum Requirements Minimum five plus years of Commercial Lines insurance experience ideally with small to mid-markets. Current MA and/or CT Property & Casualty License required Knowledge of Commercial quoting and remarketing. Working knowledge of insurance forms, coverage and rating. Excellent communication, presentation and organizational skills. Proficiency in Agency Management Systems. Experience with Applied's EPIC is a plus. We offer a “home-town” insurance setting with all the benefits of a corporation including: competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more.

Exceptional opportunity to join our dynamic Claim Service Center Team! Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential. It's no wonder our employees have voted Arbella one of the Boston Business Journal's “Best Places to Work” every year since 2009! The Arbella Claim Experience Professional is an individual who understands and supports our commitment to delivering exceptional service consistent with Arbella's brand. They thrive in a fast-paced environment, have an inquisitive mindset, and adapt well to change. They are eager to learn and develop new skills, build meaningful relationships, and collaborate effectively on a team to achieve department goals. Key Responsibilities Effectively communicates with customers, agents, third parties and vendors across multiple communication channels. Establishes electronic claims in all lines of business and states, using care and compassion to guide customers through the claim process. Researches and analyzes claim activity, proactively identifies solutions to resolve customer inquiries and uses sound judgement when escalating urgent customer issues. Performs a myriad of claim tasks including ordering appraisals, creating rental reservations, and establishing lines of communication between customers and their adjuster. Builds relationships with our internal and external customers, agents, vendors, and others, and is committed to delivering exceptional service. Contributes to a positive team atmosphere, overall department goals, and is active in promoting Arbella's core values including Diversity and Inclusion efforts. May have the opportunity to work in other Arbella contact centers to expand skills/knowledge based on business need. Performs other related work as required or requested. Requirements: Some work experience in a customer service environment preferred. Sound interpersonal, organizational, communication and collaboration skills Data entry proficiency Ability to multi-task and work in a fast-paced environment. We value work-life balance, so our work schedule is 36.25 hours per week. All Arbella employees are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more! Check out some of the amazing benefits and programs we offer to all employees. Full time schedules are available with a hybrid work arrangement. Arbella offers work from home flexibility up to 2 days per week once the employee is fully trained and performing successfully. Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $45,000 ($24.00 an hour) - $47,000 ($25.00 an hour) based on a variety of factors including, but not limited to, relevant skills and experience,. Please note: The advertised pay range is not a guarantee or promise of a specific wage. Apply today! #LI-CL1

Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: •On-site gym and fitness classes and one-on-one personal training •On-site nurse, nutritional counseling, and mental health resources •Full-service cafeterias •Free shuttle service to Quincy Adams T Station •Tuition assistance programs •Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more •A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation •Robust training, mentorship, and professional/personal development programs •Colleagues who genuinely care about each other Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential. It's no wonder our employees have voted Arbella one of the Boston Business Journal's “Best Places to Work” every year since 2009! The Senior Developer will code and test application programs, provide application support to internal customers and update complex system configuration artifacts. The Senior Developer will also produce functional and technical specifications, test plans and implementation plans. Additional duties include participation in system technical designs and software evaluations. Key Responsibilities: Design, develop and support Duck Creek Policy Administration System insurance products and lines of business that meet business and technical requirements. Collaborate with Business Analysts and Subject Matter Experts to gather and validate insurance product requirements. Work on the Duck Creek OnDemand ecosystem and develop products that are compliant with the Duck Creek Active Delivery model. Work on code movement and deployment across test environments and assist the release management team with production deployments. Integrate Duck Creek Policy application with third party APIs and other data sources. Provide guidance, train, and mentor the Duck Creek team where applicable and incorporate industry best practices/standards. Provide inputs to product testing and validation scope and review artifacts. Provide relevant information and report to business stakeholders by collecting, analyzing, and summarizing development and service issues. Work in a Hybrid model (3 days from office and 2 days from home). Key Requirements: 8 years of experience in professional software development with 5 years of experience in Property & Casualty Insurance domain. 5 years of experience in configuring Duck Creek Policy components like Underwriting/Rules, Pages, Rating, TransACT and Forms. 5 years of experience on Duck Creek Platform tools and applications like Server, Author, ManuScripts, Express, User Admin, Trace Monitor, Util. 2 years of experience on Duck Creek OnDemand Policy Platform version 8.x. 2 years of experience with Duck Creek Anywhere APIs, AMIs, Composed Requests. 2 years of experience with Microsoft SQL Server, Microsoft .NET, XML, XPath, XSLT, SQL, C#. 1 year of experience in providing training on Duck Creek Policy Platform Bachelors degree in Computer Science or Information Systems preferred. Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $90,000-$145,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. Please note: The advertised pay range is not a guarantee or promise of a specific wage #LI-MG1

Bearingstar Insurance, a part of the Arbella Insurance Group, is one of the leading property and casualty insurance providers in Massachusetts and Connecticut. We offer a great work environment, which allows our employees to excel in their jobs while promoting work/life balance. We offer competitive salaries, excellent benefits, and great training and development programs We are currently searching for a Commercial Lines Account Manager. This position will support our clients across both MA and CT. This position can be located in any of our 14 offices throughout MA and CT. The Commercial Lines Account Manager will provide expertise in service, marketing, and placement of Commercial Lines accounts. This person will maintain effective working relationships with current and prospective members and agency personnel to include carriers and brokers, as directed by the Commercial Lines Manager. Essential Duties May Include: Process complete applications and loss summaries by making price recommendations, ensuring the risk factors, following agency defined coverage, limit and proposal format requirements, reviewing for accuracy prior to delivery and ensuring policies are delivered on a timely basis. Maintains a current level of knowledge on forms, coverage changes, selling trends and techniques through company bulletins and circulars, agency selling aids, and by attending sales seminars, company sales meetings, or educational activities. Perform comprehensive risk analysis surveys for all Commercial accounts by obtaining sufficient information regarding a risk to allow the Commercial service/marketing staff to prepare an appropriate proposal independent of the CL Manager. Meet joint agency/producer defined standards for new business solicitation, ex-dating and production as well as assigned or existing client service. Act as a liaison between clients and carriers to address complex service issues. Develop new production, proposals and consultation to sell new accounts to meet or exceed production goals as jointly established with Commercial Lines Manager. Renew existing business by developing new coverage, expanding existing coverage and identifying cross-selling opportunities to meet or exceed production goals as jointly established with agency owners. Monitor all leads and expiration dates and promote products of carriers that the agency has identified as important. Perform other duties as required. Minimum Requirements Minimum three years of Commercial Lines insurance experience ideally with small to mid-markets. Equivalent experience in a related field or a Bachelor's Degree in Business, Management, Finance, Marketing. Current MA or CT Property & Casualty License or willing to obtain within 90 days. Knowledge of Commercial quoting and remarketing. Working knowledge of insurance forms, coverage and rating. Excellent communication, presentation and organizational skills. Proficiency in Agency Management Systems. Experience with Applied's EPIC is a plus. We offer a “home-town” insurance setting with all the benefits of a corporation including: competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more.

This candidate will successfully lead and develop a team of Subrogation Claim professionals pursuing loss payment recoveries. Key Responsibilities Identify, select, and provide training to develop an effective, high performing team Effectively set expectations and manage the performance of the team through continuous feedback, monthly 1:1, and team meetings. Ensure exceptional customer service and high-quality work is delivered from direct reports. Monitor operations, metrics and data reports and recommend, when necessary, changes in methods, procedures, structure, and additions or changes in personnel to secure optimum utilization of resources. Review files on a periodic basis to determine accuracy and completeness and, if required, issue directives for further evaluation, negotiations and/or contact with legal channels. Complete timely Quality File Reviews and train individual staff based upon results. Extend settlement loss authority up to $70,000.00 and expense authority up to $35,000.00 as warranted. Provide the necessary guidance and training on preparing well-written arbitration filings and responses. Develop comprehensive individual development plans and facilitate professional growth for all team members. Conduct performance reviews; recommend salary increases, adjustments, and promotions Compile and analyze data and create reports to provide information to management. Assist in establishing Subrogation Office objectives supportive of the Claim Department business objectives. Collaborate with Claim Managers and Team Managers from across the enterprise in the development and implementation of key processes, procedures and structure to optimize resources and achieve business goals Acknowledge success of team members and business units and builds a culture of engagement and teamwork. Administer all policies and procedures contained in the Arbella Employee Handbook; communicate with staff, interpret as necessary, and ensure compliance. Control expenses to meet the Claim Office budget and keep expenditures to a minimum. Keep the Manager informed verbally and in writing of activities and problems within assigned areas of responsibility; refer matters beyond limits of authority and expertise to the Manager for direction. Requirements Consistently achieves all key performance indicators in support of business plan while successfully demonstrating Team Manager level competencies Attract, develop and retain top talent including leveraging individual development efforts and succession planning Demonstrates the ability to proactively identify strategic opportunities and develops, implements and drives identified solutions Effectively manage within established budget Create and lead a high-performing, engaging team Some experience in Claim and Subro preferred but not required Excellent communication, customer service and collaboration skills Our current reasonable and good faith estimate of the annual salary wage range for this position is approximately $82,700 - $88,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. Please note: The advertised pay range is not a guarantee or promise of a specific wage.

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Data Analytics, Data Science **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $169,400.00 - $279,600.00 **Target Openings** 1 **What Is the Opportunity?** The Travelers Catastrophe Risk Management Group is seeking a Cyber Peril Lead to join our PERILS team leading our research related to man-made perils with a focus on Cyber risk. You will be joining a group of dedicated professionals charged with leading Travelers to be in position to successfully endure catastrophic loss from natural and man-made perils. The PERILS team is a multi-discipline group focusing on peril research, the development of next generation analytics, and event response activities. As a member of this Team, you will be an active participant in the development and implementation of peril research and strategies. The team engages in enterprise-wide complex multi-disciplinary CAT research projects with various depths of focus. The position requires an individual who can strive in an analytical, innovation-driven environment, in tune with business needs. **What Will You Do?** We are seeking a candidate with a solid analytical base in cyber risk management or a scientific, engineering, or related quantitative discipline. The person will have effective self-organizational and time-management skills with the ability to work independently and formulate and execute project objectives. We seek problem solving and critical thinking skills in support of the team's efforts to provide best-in-class analyses to our business partners. Some of the specific duties include: + Provide thought leadership and strategy support related to portfolio cyber risk + Validate cyber aggregation risk models and technographic scores + Assist the Cyber Underwriting team with subject matter technical expertise and guidance + Identify, select, and extract relevant data from various internal and external sources. Complete analyses and present recommendations to team members, stakeholders, and Leadership + Stay abreast of the latest scientific research and summarize findings for the peril, including recent trends in threat actors, techniques and vectors of attack + Drive innovation through new tools/technologies and capabilities (e.g., develop custom tail scenarios) + Monitor the Company's exposures, aggregations, and peril-specific book mix changes + Support our Business Units Consulting and Actuarial functions with ad-hoc research and peril strategy development + Create and maintain collaborative relationships with business partners **What Will Our Ideal Candidate Have?** + Exposure to cyber catastrophe modeling and/or cyber hygiene technographic scanning tools is a plus + Proficiency with Microsoft Suite, SQL, statistical packages, or other programs used to retrieve and analyze data + Knowledge of insurance concepts, coverage, products, and operations preferred + Ability to apply emerging statistical procedures to large highly complex work + Working knowledge of a programming language such as Python/R/Matlab preferred + Works well both independently & within a team, strong organization, and time management + Demonstrated ability to convey technical concepts across professional fields of discipline **What is a Must Have?** + Master's degree in Statistics, Mathematics, Decision Sciences, Actuarial Science or related analytical STEM field plus six years of experience or any suitable and equivalent combination of education and work experience. + Heavy concentration in mathematics, including statistics and programming, business intelligence/analytics, as well as data science tools and research using large data sets. Additional verification of specific coursework will be required. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $45,400.00 - $74,900.00 Target Openings 1 What Is the Opportunity? Under moderate supervision, this position is responsible for partnering with claim professionals to assist customers. Responsibilities within the team include building customer relationships, completing financial transactions, updating and managing important business information, and handling numerous other duties and projects. This position does not manage others. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. What Will You Do? * CUSTOMER ENGAGEMENT: Serves as a customer service representative for the claim department by promptly and professionally addressing customer questions and concerns, which may include: Triage and route callers to the appropriate department; Answers claim status and payment questions. * CLAIM OPERATIONAL SERVICE AND PARTNERSHIPS: Partners with claim professionals in multiple departments to assist with the timely resolution of claims, which may include: Properly documents claim files, including notes and diaries, Requests reports and records, and reviews medical bills, mail and wage statements. Prints and prepares claim documents for legal and medical reviews. Reports and assigns claims, and transitions closed files to and from off-site storage. Receives, sorts, scans, and uploads incoming mail, and processes out-going mail. Orders, receives and distributes supplies and/or equipment. * CLAIM PAYMENTS AND EXPENSE PROCESSING: Ensures the proper handling of financial transactions to include: Processes and issues claim payments including outside vendor invoices, attorney expenses, and medical processing fees. Processes and documents returned checks, voided checks and credits. Ensures timeliness and accuracy of all check processing. * DATA AND INFORMATION MANAGEMENT: Maintains accurate records and information management, such as: Prepares, generates and reviews reports using the most effective technology. Updates data discrepancies identified in reports and systems. Uses management information data to prepare line of business or financial reports. Prepares operational reports for claim professionals and managers. Accurately documents pending and completed work activities using appropriate systems. * FINANCIAL CONTROLS AND ASSESSMENTS: Assists with claim center financial standards, including: Performs underlying controls and effectively communicates findings. Assesses the reasonableness of data as well as identifying discrepancies, including reconciliations. Assesses the effectiveness of financial controls. Prepares data entries in accordance with established standards. * May require lifting items up to 20 pounds (occasionally). * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Experience utilizing computer technology such as Microsoft Office, e-mail, Web-enabled applications, and database software. * ACCOUNTABILITY: Takes ownership and responsibility for actions and outcomes, performance and results. * ANALYTICAL THINKING: Ability to analyze and compare information to understand issues and explore alternative solutions. * CHANGE MANAGEMENT/RESILIENCE: Ability to remain energized and focused in the face of ambiguity, change or strenuous demands. * COMMUNICATION SKILLS: Verbal and written communication skills. * JUDGMENT/DECISION MAKING: Ability to exercise sound judgment and make decisions. * RELATIONSHIP MANAGEMENT: Ability to seek out, build, foster and maintain productive working relationships to meet goals and achieve results. What is a Must Have? * High School Diploma or GED. * 1 year of service-related work experience OR Bachelor's Degree. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential. It's no wonder our employees have voted Arbella one of the Boston Business Journal's “Best Places to Work” every year since 2009! Under the direction of the Manager of Loss Control Services, the Associate/Loss Control Consultant will provide Arbella underwriting with risk assessment for middle market accounts including analysis of more complex occupancies. The consultant will work closely with underwriting in analyzing automobile, general liability, property and workers compensation exposures for both existing insureds as well as prospective accounts. This is a range posting depending on the experience of the candidate. Key Responsibilities: Provides underwriting with an acceptability of risk assessment for middle market accounts to expedite a profitable pricing decision. Provides underwriting an analysis of exposures and controls at insured and prospective accounts in the areas of: Property and General Liability, and to the extent possible, Commercial Automobile and Workers Compensation. Where appropriate, develops consultative recommendations to assist in reducing the frequency/severity of insured losses. Conducts virtual, drive-by and telephonic consultative surveys. Effectively communicates with a diverse group of accounts. Effectively communicates and interacts with internal departments. Pursues professional qualifications as designated by the industry. As directed, works with Arbella Claim Department to assists in the analysis and management of losses and claims Assists the Manager of Loss Control Services in continuously improving the processes, products, form design, developing and delivering technical presentations, and working with Arbella insureds and agents. Key Requirements: Bachelors Degree preferred Bachelor's degree in Safety and Occupational Health, Internship experience and 1-2 years of experience in insurance, loss control or related fields or industries. Valid driver's license with acceptable driving record. Effective, professional verbal and written communication skills required. Demonstrates a problem-solving, inquisitive and continuous learning mindset Strong attention to details and sound time management skills. Microsoft office suite - advanced Excellent customer service, collaboration and communication skills. Our current reasonable and good faith estimate of the annual salary wage range for this position is approximately $55,000-$65,000 - Associate Loss Control Consultant and $65,000 - $80,000 Loss Control Consultant based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. Please note: The advertised pay range is not a guarantee or promise of a specific wage. #LI-MG1

Part Time Law Clerk Position. . (15-20 hours per week during the school year - 30 hours per week during the summer - flexible/hybrid) Seeking a law student to work in civil litigation practice in an in-house counsel setting. Must have excellent written and oral communication skills, excellent organizational skills, and have experience conducting online legal research using Lexis or Westlaw. Under supervision, law clerk will provide assistance and support to attorneys in various stages of litigation. Assignments will include legal research and drafting memoranda, assisting in drafting and answering discovery, gathering evidence, organizing files, scheduling events, working with medical records and assisting in preparation of cases for trial. There will be opportunities to shadow lawyers during depositions and hearings. The working atmosphere is collegial. The position is located in downtown Boston and is hybrid - will work with your class schedule. Our current reasonable and good faith estimate of the hourly wage range for this position is approximately $21.00 an hour ($21,840 annual) - $23.00 an hour ($23,920) based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. The annual salaries above are for 20 hours per week. Please note: The advertised pay range is not a guarantee or promise of a specific wage.

Bearingstar Insurance, a member of the Arbella Insurance Group, is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer highly competitive salaries, bonus and incentives above commission, excellent benefits, and great training and development programs. We are always looking for motivated and self-driven individuals to join our sales team to help Bearingstar achieve its goal as being the top sales agency in our region. This is a great opportunity for an individual to build a sales career while contributing to the development of a large growing agency. Insurance experience is not required. We are looking for people who have strong community ties, professional networks, and personal relationships. Successful candidates have come to us from a variety of other careers including mortgage lenders, real estate agents, banking and other financial institutions as well as the military. Key Responsibilities Contact prospects and clients using in person, telephone and email techniques to provide professional consultative advice about recommended coverages Prepare proposals as necessary, complete applications and calculate and quote premium rates for recommended protection, explain policy features & benefits, present options, upgrades and provide an overall analysis of protecting the customer's property & casualty exposures. Collect premium deposits and record payments Assist in the solicitation and account management of employer based worksite marketing opportunities & related association sales activities Counsel & advise customers including, but not limited to: identifying risk exposures, explaining coverages and types of policies, suggesting specific coverage enhancements, confirming recommendations in writing when appropriate and resolving general customer inquiries. Provide customer service & support within the agency on an “as needed” basis. Achieve established sales production goals Ensure new business is consistent with the agency's standards for acceptable business as this impacts agency loss ratios and profitability Perform annual customer account reviews on assigned clients to round out and upsell accounts and improve retention efforts Update the agency management system fully to document client interactions to ensure service team can understand what's going on and to protect agency from E&O issues Properly follow established workflow and documentation standards Follow up on Suspense Items in a timely manner Become proficient with technology tools and applications to achieve the highest levels of efficiency and accuracy Prepare regular reports detailing sales and other activities as requested Maintain proper insurance licensing Responsible for maintaining positive relationships with customers and co-workers Perform other related duties as assigned This is a sales role with a variable compensation structure that includes commissions. Our current reasonable and good faith estimate of the starting salary range for this position is approximately $45,000 - $50,000 based on a variety of factors including, but not limited to, relevant skills and experience. Based on conservative first year production goals, with commissions earning potential in year one should be at least $65,000 or more Our work schedule is 37.5 hours per week. In addition, you are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more. Please note: The advertised pay range is not a guarantee or promise of a specific wage

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Product **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $101,300.00 - $167,000.00 **Target Openings** 1 **What Is the Opportunity?** Within the Product team at Travelers, you will have the opportunity to regularly engage in unique and intellectually stimulating business problems. As a Manager, Product Management, you will manage the growth and profitability for a state(s), product, or line of business. You will analyze complex business problems and propose fact-based solutions with consideration of internal and external trends to achieve business objectives. By collaborating and influencing key stakeholders across the organization you will also ensure strategic direction and alignment for successful execution. You will coach and lead cross functional team(s) on growth strategies, products, and objectives. **What Will You Do?** + Lead and guide the data analysis of business results including product refreshes, performance expectations and identifying root cause. + Develop and influence recommendations to drive desired growth & profitability impacts that demonstrate a holistic view of short- and long-term strategy with consideration for local regulatory nuances and broader marketplace dynamics. + Present, inform and influence recommendations to key leadership stakeholders including proposed product/pricing changes or new product builds. + Act as a senior resource in key strategic initiatives to support the goals and objectives of the broader organization. + Manage, coach, and/or guide analysts. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree in Business Management/Administration, Mathematics, Finance, Actuarial Science, Economics, or other analytics related field. + Five years' experience working in a mathematical, analytical, or data related role preferably in the financial services industry. + Experience developing techniques and procedures used to forecast insurance financials. + Has deep understanding of Travelers' business strategy and plan objectives to align with enterprise goals. + Excellent communication skills with the ability to interact and influence management. + Excellent analytical skills with the ability to evaluate and understand current data and systems, find deficiencies/opportunities, recommend changes, and translate into business impacts. + Demonstrated knowledge of pricing and actuarial techniques and understanding of actuarial concepts such as loss development and trending. + Understand the workflow and terminology of insurance products and processes and their impact on profit and loss. **What is a Must Have?** + Bachelor's Degree or equivalent combination of education and experience. + Three years of experience in data analytics or similar work experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Technology **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $94,400.00 - $155,800.00 **Target Openings** 1 **What Is the Opportunity?** Travelers is seeking a Senior IMS Systems Programmer to join our organization as we grow and transform our Technology landscape. In this technical individual contributor role on the Realtime Support team, the individual will be responsible for all aspects of the evaluation, configuration, security, implementation, and support of IMS and related software for multiple business groups. The ideal candidate will have experience with installing, migrating, supporting, and troubleshooting IMS, CSL tasks, ODBM, Data Sharing, DB-CTL and ISV software (BMC Delta & ETA). Knowledge of IMS's functioning with DB2 and MQ is also helpful. Similar system programming experience with CICS, z/OS Connect, TPX, CA GEN, and EOS are ideal. Under limited supervision, demonstrates a comprehensive understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at a tactical level and manages the effective use of technology resources for assigned projects and functions. May direct assigned project staff to design, develop and/or implement large, complex technology solutions supporting one or more business and/or technology area. Develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. Facilitates and/or participates in the design and development of database systems. Strong ability to multi-task in an environment of constantly changing priorities. This job may provide technology leadership to others on teams. Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role. **What Will You Do?** + Adheres to Travelers change management processes regarding change windows, lead times, ServiceNow requests, and temporary access escalation. + Understands Travelers business groups and products as applicable to support the business needs and availability of individual IMS regions and related started tasks. + Consults with business groups and other Technology teams on application development, new feature exploitation, proof of concepts, security enhancements, etc. + Attends and sometimes runs monthly meetings with IBM and ISV to discuss product roadmaps, incidents, etc. + Connects IMS to other technologies such as IMS Connect, CICS, MQ, DB2, and z/OS Connect. + Develops and tests solutions for high availability and disaster recovery. + Occasional weekend work and after hours on call support. + Develops tactics and operational plans in alignment with strategic objectives for assigned technologies and projects. + Drives the execution of departmental and corporate programs. + Leverages infrastructure technology to develop and/or redesign technology solutions. + Builds, leverages, and maintains effective alliances across technical and business community. + Interacts with customers to achieve efficient, effective results. + Multi-tasks, prioritizes according to business priorities and production availability requirements. + Seen as a technical expert within service delivery organization (SDO) and consults across SDOs. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Three (3) plus years of infrastructure engineering/systems administration experience preferred. + Working knowledge of SMP/E software installation process, analyzing PTFs and HOLDDATA, triaging HIPER, FIXCAT, and PE'd PTFs. Maintaining software currency and semi-annual maintenance migration to development, QA, and production regions. + Working knowledge of IMS, SYSGENs, parameters and internals to optimize functionality and performance as well as to resolve incidents. Work with IBM and ISV providers to provide timely resolution to more complex issues. + Supporting CICS, z/OS Connect, TPX, CA GEN, EOS, and other CICS/IMS ISV software is a plus. + Advanced knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred. + Expert knowledge of one or more of the following technical skills: + Foundational IT Infrastructure, Operating Systems and Software. + Knowledge of process discipline and IDLC methodology. + Proven problem-solving skills including infrastructure debugging abilities, allowing you to determine source of issues in unfamiliar systems or environments, ability to recognize and solve repetitive infrastructure problems proactively and permanently, recognize mistakes using them as learning opportunities, and break down large infrastructure problems into smaller, more manageable ones. **What is a Must Have?** + Bachelor's degree in computer science, related STEM field, or its equivalent in work experience plus 2 years of infrastructure engineering experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Our Operations team is currently seeking an experienced Agency Licensing Coordinator in our Worcester, MA location. The Hanover Insurance Group has adopted a Hybrid work model that is 2 days in office, 3 days remote. This is a full time, non-exempt role. POSITION OVERVIEW: The Agency Services Coordinator will report to the Licensing Supervisor and be responsible for the management and verification of agency and producer licensing records to ensure compliance with state laws, performing Due Diligence processes and executing agency appointments and contracts. Working closely with other Operational teams, Hanover Sales, and agency contacts, this individual will also support on-going maintenance of agency and producer records across various platforms and systems, generating user access in the form of log on IDs, agency management system downloads, terminations, authorizing new states and lines of business, and production codes. Strong problem solving and time management are essential to the role, with varying degrees of once-and-done processing vs. longer tail tasks which require tracking and follow-up. IN THIS ROLE, YOU WILL: Manage on-boarding process of new agencies, through clarification of agency production codes, license verification, contracts, internal systems updates, and communication throughout events Maintain working knowledge of licensing and appointment laws/regulations and promote best practices to ensure compliance Collaborate with Hanover Sales teams on agency mergers and acquisitions, identifying solutions to ensure transition is seamless and business transferred without interruption. Clarify intent of requests and present trade-offs due to systems or compliance limitations. Updates agency and producer information into licensing system, SIRCON's Producer Manager. initiates appointments to states in areas the vendor doesn't support Creates and troubleshoots Hanover Point of Sale user access for key individuals within the agency Ensures confidentiality and privacy of personally identifiable information. Corresponds daily with agency contacts and internal staff via email Monitors group mailbox at different intervals, assigning critical tasks to staff and answering general inquiries regarding licensing or systems information Creates and maintains agency files, containing contract, licensing, and historical correspondence Perform other administrative duties as assigned WHAT YOU NEED TO APPLY: Associates degree preferred Three or more years of P&C insurance related experience and/or training; or equivalent combination of education and experience Strong attention to detail and quality Ability to multi-task and prioritize - Stays on top of multiple tasks that have varying deadlines. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality. Oral Communication - Listens and gets clarification; Responds well to questions. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; Varies writing Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit. Professionalism - Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality. Attendance/Punctuality - Is consistently at work and on time. Dependability - Follows instructions, responds to management direction; Commits to additional work hours when necessary to reach goals. Flexibility - Easily adapts to new, different or changing situations, requirements, or priorities. Some working knowledge of Personal or Commercial insurance, e.g. property, forms, terminology, or other related insurance experience a plus. Agency experience a plus Strong computer skills. Expert in Internet software; proficient in Microsoft Excel and Word. Experience with Hanover systems such as PMS Mainframe, GTAM tables, Oracle Identity Manager ("OIM"), Point of Sale, is a plus Competent communication, interpersonal, and organizational skills. This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.

Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential. It's no wonder our employees have voted Arbella one of the Boston Business Journal's “Best Places to Work” every year since 2009! Join a Best Place to Work Company! Claim your future with Arbella! If you're looking for a dynamic opportunity to help customers through their toughest challenges, you're in the right place. What will you do? Claim Service Specialists are advocates for our customers. They talk directly with people who have recently experienced a loss, inspect the damage, and investigate all documentation to ensure each detail is recorded accurately and fairly. Claim Service Specialists are responsible for thoroughly checking claim case facts, determining coverage, liability and reserves, and accurately reporting on each settlement. They are effective and talented negotiators - navigating settlements with individuals, attorneys, and other insurance carriers with poise and professionalism. They prepare and maintain well-written files and keep their teams up-to-date on current claims. New to insurance? All you need is great customer service and communication skills - we'll train you on the rest! What will you need? A true commitment to customer service excellence through positive, effective and diplomatic oral and written communication skills Highly effective time management skills Strong attention to detail, accuracy, fairness and impeccable organization A passion for helping others Some customer service work experience preferred High levels of performance will be recognized and rewarded! You are valued. At Arbella, we know that our success depends on you. We recognize that in order to have the best people, we need to invest in them. Throughout your career at Arbella, you'll have opportunities for professional and personal growth. We are proud that our greatest asset is our people, and we treat them that way. We value work-life balance, so our work schedule is 36.25 hours per week. All Arbella employees are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more! Check out some of the amazing benefits and programs we offer to all employees. Full time schedules are available with a hybrid work arrangement. Arbella offers work from home flexibility up to 2 days per week once the employee is fully trained and performing successfully. Apply today!! Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $49,010 ($26.00 an hour) - $51,008 ($27.09 an hour) based on a variety of factors including, but not limited to, relevant skills and experience,. Please note: The advertised pay range is not a guarantee or promise of a specific wage. #LI-CL1

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $47,700.00 - $78,600.00 Target Openings 2 What Is the Opportunity? This position services a territory in a designated Massachusetts area. The selected candidate must reside in or be willing to relocate at their own expense to the assigned territory. Massachusetts Appraiser License is preferred however not required. This is an entry level position that requires satisfactory completion of required training to advance to Auto Appraiser position. This position is intended to develop skills for investigating, evaluating, negotiating and resolving claims on losses of lesser value and complexity. This position requires assistance with customer contacts, coverage, investigation, evaluation, payments, negotiation and resolution. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. What Will You Do? * Completes required training which includes the overall instruction, exposure, and preparation for employees to progress to the next level position. It is a mix of online, virtual, classroom, and on-the-job training. The training may require travel. * The on the job training includes practice and execution of the following core assignments: * Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and follow-through and meeting commitments to achieve optimal outcome on every file. * Effectively manages work assignments and promptly travel to location of vehicle. Arranges to view vehicle if not readily accessible. * Utilizes technical expertise and information gathered to accurately determine physical claim value of claims using company recognized resources, estimating and evaluation software. * Establishes the physical damage claim value of assigned losses. * Prepares and documents accurate vehicle damage appraisals, actual cash and replacement values according to applicable regulatory and corporate guidelines. * When appropriate, negotiates with the repair facilities leveraging appropriate resources and achieve agreement on value including required payments. * For applicable Total Loss claims, determines settlement amounts, including applicable coverages and deductibles. * Negotiates and conveys claim settlements within authority and initiate payment to the customer, including total loss, rental reimbursement, etc. * Review and analyze coverage and applying policy conditions, provisions, exclusions and endorsements, and how jurisdictional issues impact the claim. * Physically inspect damage vehicle or review submitted appraisal to estimate damage utilizing technical expertise and information gathered to accurately deter fraud. * Effectively manages work assignments and promptly travel to location of vehicle. Arranges to view vehicle if not readily accessible. * Prepares and documents accurate vehicle damage appraisals, Actual Cash and Replacement values according to applicable regulatory and corporate guidelines. * Partners with the Auto Claim Professional throughout the life of the claim. Partners from initial investigation through final recovery to ensure appropriate claim resolution and pursuit of alternative recovery sources (e.g. Subrogation, TIS, etc.). * Provides all lines of business and departments, i.e. property, Boat and Yacht, Inland Marine, Public Sector, etc. with inspection assistance as needed, including Catastrophe response. * Effectively manages work assignments and tracks savings and referrals. * For claim types that meet the specific criteria as defined by Auto Product guidelines for complete claim handling (i.e. first notice of loss through the resolution/settlement and payment process) the following duties are concurrent with those listed above: * Reviews and analyzes coverage and apply policy conditions, provisions, exclusions, and endorsements pertinent to a variety of 1st party auto damage claims. * Conducts damage management including properly managing the repair process. * Develops, documents and continually updates a plan of action, including maintaining an effective diary to manage file inventory and bring the claim to resolution in a timely manner. * Communicates claim damage assessment following negotiation of value with repair facilities. * Obtains authorization to initiate payment to the customer/repair facility. * Must secure and maintain company credit card required. * In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. * In order to progress to Claim Representative, a Trainee must demonstrate proficiency in the skills outlined above. Proficiency will be verified by appropriate management, according to established standards. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Bachelor's Degree preferred or a minimum of 2 years of work OR customer service related experience preferred. * Demonstrated ownership attitude and customer centric response to all assigned tasks - Basic. * Verbal and written communication skills -Intermediate. * Attention to detail ensuring accuracy - Basic. * Ability to work in a high volume, fast paced environment managing multiple priorities - Basic. * Analytical Thinking - Basic. * Judgment/ Decision Making - Basic. What is a Must Have? * High School Diploma or GED and one year of customer service experience OR Bachelor's Degree required. * Valid driver's license - required. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

The Director of Application Development will be an integral member of the IT Leadership Team and Arbella's corporate senior leadership team. They will serve as a strategic leader and trusted advisor across the company, overseeing the management of all business facing portfolios and driving the success of the entire application development process. The Director of Application Development plans, coordinates, supervises all activities related to the design, development, implementation of the organization's applications development and analysis function. They must exhibit strong leadership skills, be highly collaborative, and work cross-functionally to ensure that IT meets the needs of individual business units across the organization while ensuring quality standards, adherence to Arbella's secure SDLC, and aligning application projects with business objectives; essentially leading the strategic direction of the company's software development initiatives. The Director of Application Development should have a proven track record of delivering on commitments, building strong business relationships, and developing and retaining top talent. This position reports to the AVP of Application Development . Key Responsibilities •Partnering with IT Management, the Director of Strategic Programs, and IT Sr. Staff, is responsible for the development and delivery of software solutions to support Arbella's Business Objectives. •Manages a team of Application Portfolio Managers containing Managers, Developers and Business Analysts responsible for building, maintaining, and upgrading Arbella software applications. •Direct the development and implementation of software solutions across all business portfolios. •Establish standards for requirements, design, construction, testing and implementation of software applications. •Practice regular reviews of application lifecycle currency and building plans to address risk. •Partners with IT Sr. Staff to build 3-year plans and budgets that align with Arbella Business Plans. •Aids IT Sr. Staff in the review of executive level presentations and reporting. •Partners with IT and Legal in execution, negotiation, and renewal of complex vendor contracts for software subscriptions, support, and staff augmentation. •Work across IT teams to ensure alignment of application portfolio priorities and resources with project/program timelines. •Establish strong relationships with executive and senior leadership partners across Arbella business groups to understand their businesses and advise them on technological solutions and options for delivery. •Partner closely with all members of the IT Leadership Team on portfolio, strategic and operational initiatives, driving results and proactively communicating on progress and direction of key IT projects. •Develop and manage talent that is supportive of a culture that is energized, engaged, future focused and highly motivated to deliver best-in-class solutions. •A strong focus on Diversity & Inclusion is necessary. Requirements: 10+ years of progressive experience in an IT leadership role, including project management, QA, and application development. Demonstrated success as a senior IT and business leader. Proven ability to recruit, retain and develop high performing teams with high employee engagement and job satisfaction. Experience in application development tools, life cycle and QA best practices, as well as project delivery methodologies including agile, PMF, as well as test automation and QA best practices. Strong technical acumen and an understanding of developer languages, application technologies and systems architecture concepts. Strong relationship management, strategy development, project management, problem solving and change management skills. Ability to manage multiple vendor relationships, to ensure the best financial return and value on initial investment and continued maintenance. Proven thought leadership and ability to leverage deep knowledge of relevant technologies, trends, architectures, and vendors and service providers. Experience in developing multi-million-dollar departmental and organizational budgets and effectively planning and managing activities within the established constraints of such approved budgets. Ability to facilitate and lead change at all organizational levels and drive continuous improvement. Strong problem-solving and decision-making skills. Strong written and verbal communication skills. Hands-on, strategic thinker and proven leader with the ability to drive organizational change. Bachelor's degree in information systems, computer science or a related field. Master's degree in one of these fields or Business Management preferred. Our current reasonable and good faith estimate of the annual salary wage range for this position is approximately $190,000 - $230,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. Please note: The advertised pay range is not a guarantee or promise of a specific wage. #LI-CL1

Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential. It's no wonder our employees have voted Arbella one of the Boston Business Journal's “Best Places to Work” every year since 2009! Under minimal supervision, the Senior Network Engineer will participate in the development and support of Network and Voice / UC technology solutions. A Network Engineer's main responsibility is to design, plan, configure, implement and monitor computer networks including network infrastructure services, video, data, and voice across all locations. Network types include WAN, LAN, WLAN, VOIP, VLAN, VPN, SD-WAN, NETOPS & Data Center. The Network Engineer provides direction and solutions for all aspects of network infrastructure & system standards. They design and administer network systems by setting up and applying policies and access defined by Security. They maintain network environments and provide support to all users to troubleshoot, diagnose and resolve any issues that occur on the enterprise network. Network Engineers also configure and maintain network load balancers, hosted /unified IP voice & collaboration services UCaaS, Maintain and operate infrastructure standards DNS, DHCP, NTP etc…. Engineers must be able to effectively develop solutions by devising plans for the network, submit them to enterprise architecture for approval, and be abreast of the latest developments in the technological arena. Engineers need to comprehend and execute on delivery of networking and voice UC technology requirements for the premises of their organization or clients. They are also responsible for optimizing the network's performance, stability, resilience, and overall network availability and align for technical roadmap. Key Responsibilities: Understand business requirements Understand and promote Arbella standards, guidelines, and policies for implementation, use, and support of technology. Maintain advanced knowledge of assigned technologies and technical disciplines; always expanding scope of knowledge. Assist in the development and delivery of business cases. Lead small or medium size efforts to include direction of technical teams and drive decisions with minimal supervision. Coordinating efforts of assigned work with other team members and third party vendors. Prepare cost and time estimates for work. Conduct technology evaluations. Provide technology solution recommendations that meet established business requirements. Prepare and maintain operational system documentation, technical designs, and specifications. Create and execute system integration, test, and production implementation plans. Identify, develop, and promote process improvements and best practices. Lead in analysis, resolution, and communication of complex problems and issues. Mentor junior team members. Participate in recruitment and candidate evaluations. Prepare status reports on the progress of assigned tasks or projects. Perform after-hours system implementation, maintenance and support as required. Participate in 24/7 on-call coverage as required. Key Requirements: B.S. degree in information systems, computer science or related field or equivalent working experience. 7+ years in technology infrastructure data network, voice, unified collaboration, Data Center architecture, network management, lifecycle management, network security adherence, and related specialties. Demonstrates broad knowledge across multiple technologies domains Route/Switch/Data Center/ VOICE & UCaaS Must possess intimate knowledge of Dynamic Routing, Software Defined Network (SDN), SD-WAN technologies, MPLS, VPLS, VxLAN, VRF, VPC, VOICE/UC, Cisco networking, WiFi and MSFT TEAMS Architecture |Teams Voice| PowerShell Knowledge of hybrid multi cloud network architecture Strong knowledge of perimeter technologies such as Next Gen Firewall, Network Load balancing, DHCP, DNS, VPN, BGP, OSPF, SIP/RTP Strong Knowledge & experience delivering solutions around DRaaS, IaaS, NaaS Strong understanding of Wi-Fi deployment & optimization Azure network Administration experience a plus. Industry Certifications a plus: (CCNP, CCNA, MSFT-Teams Engineer, Security +, Network +) Strong knowledge in technologies including Cisco Route & Switch, DatCenter, Nexus, Meraki, Cisco Firepower, NXOS, Cisco IOS, OSPF, BGP, SDN, Meraki, HPe Aruba, Clearpass, Netscaler (SDX/ADC) SIP/RTP MSFT UC TEAMS VOICE, VMware, Industry experience with key networking and voice systems UC technologies and well-established relationships with vendors and network carrier services. Ability to work across disciplines and in a matrix environment to deliver results through influence and collaboration. Ability present/collaborate complex topics to all levels of staff. Demonstrates technical leadership for the respective technologies. Demonstrates collaborative leadership and be the advocate for the network and voice team Experience managing multiple mid to large size projects and initiatives. Industry vendor knowledge and well-established relationships Effective speaker, collaborative worker and good writing & documentation skills Able to translate complex technical information and implications in business-oriented language Experience with enterprise Architecture Review Board Network Design Authority Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $92,000-$145,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. Please note: The advertised pay range is not a guarantee or promise of a specific wage. #LI-MG1