Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Hotel Housekeeper/Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean, and they address all guest inquiries politely and knowledgeably.
Duties & Responsibilities:
Prepare rooms for cleaning
Make beds
Dust rooms and furniture
Replenish guestroom and bathroom supplies
Clean the bathroom
Clean the closet
Vacuum and rack the carpet
Check and secure the rooms
Deliver and retrieve items on loan to guests (e.g. iron and ironing boards)
Ensure public areas, such as hallways, are cleaned and orderly
Ability to lift 50 lbs. and walk, sit, or stand for extended periods time
Ability to work independently and with a team
Manage guest calls, requests, & complaints in the area assigned to them
Additional tasks may be assigned at any given time
Requirements
Qualifications:
A secondary school diploma is preferred
Previous hotel-related experience desired
Experience using industrial cleaning equipment and products a plus
Professional attitude is required
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$22k-29k yearly est. 45d ago
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Hotel Director of Sales
Arbor Lodging 3.5
Arbor Lodging job in Franklin, TN
Job DescriptionDescription:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
We are looking for a Director of Sales for the TownePlace Suites Franklin Cool Springs!
The Director of Sales is responsible for developing and fostering hotel business through direct sales, marketing, telemarketing, direct mail, and tours of the hotel. This is an advanced level position designed to lead a sales effort in the solicitation of new business and the maintenance of existing transient, group, and meeting room businesses. This role is also responsible for all sales/marketing and advertising tasks, public relations, and administrative reporting.
Duties & Responsibilities:
Provides the highest quality of service to the customer at all times, setting an example for all hotel staff members.
Develops a marketing plan by gathering historical and competitive data and determines the appropriate action plan(s) to meet those goals.
Works with the General Manager to prepare the annual sales and marketing budget. Updates action plans and financial objectives quarterly.
Develops new business by obtaining accounts from competition, through lateral development of existing accounts, and by contacting new customers in the market. The solicitation of new business and saturation of existing business should be through a combination of in-house appointments, telephone, and personal calls as outlined by the marketing plan and budget.
Entertains and maintains close relations with major accounts, tourism and business associations, and community leaders to develop positive rapport and ensure repeat business.
Prepares and interprets month-end reports. Monitors and analyzes trends so we are always prepared and proactive to changes rather than reactive.
Suggests and provides advertising or promotional support, holiday packages, corporate clubs, etc.
Works closely with the corporate revenue manager and property leadership to ensure the selling strategies are understood and revenue is maximized.
Ensures property follow-up and implementation of guidelines for operational procedures. Revises sales and marketing guidelines, marketing procedures, and promotions manually when appropriate.
Qualifies and greets in-house guests at each hotel on a scheduled basis.
Completes weekly reports and submits those required to the General Manager.
Completes a minimum of 10-12 outside sales calls per week and 4-5 tours of the hotels per week.
Completes a minimum of 30 prospecting calls per week.
Attends, participates in, and leads weekly sales meetings.
Informs General Manager of potential opportunities/concerns with clients and progress of special projects.
Monitors room inventory and rate programs; must be knowledgeable of occupancy, average rate, and REVPAR goals.
Complies with company policies and procedures.
Ability to positively interact with multiple personality types.
The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands.
Requirements:
Qualifications:
3+ years experience in hotel sales roles
Experience in hotel industry required
Ability to work in a fast-paced environment
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$60k-94k yearly est. 29d ago
Breakfast Attendant
Arbor Lodging 3.5
Arbor Lodging job in Franklin, TN
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Breakfast Attendant oversees the setup and takedown of the breakfast buffet to ensure a smooth and positive breakfast experience for hotel guests. In addition, this Breakfast Attendant maintains the dining space, ensures food is available, accepts payment, and provides any other guest services. They help with seating, delivering food and drinks to guests, managing the buffet, and cleaning tables between guests.
Duties & Responsibilities:
Set up and maintain the breakfast area during meal service
Welcome and provide personalized service to all guests
Assist guests by helping them to their seats?
Tend to hotel guest needs and requests
Have knowledge of restaurant's menu items and beverage choices
Know about the entire property, services, hours of operation, locations, nearby places of interest, etc.
Prepare foods in line with brand standards
Ensure breakfast items are continually replenished and presented in an appealing manner
Wipe up spills and maintain cleanliness of all appliances and counter space in the buffet area and workspace throughout the breakfast shift, practicing clean-as-you-go procedures
Clear and clean tables as they are vacated
Inspect the cleanliness and presentation of all flatware, glass, and silverware prior to use
Maintain the inventory of food, beverages, and supplies for each day
Ensure that guests are always provided with the highest quality product and service
Solve guest issues with professionalism and always maintain a hospitable attitude
Additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands
Requirements
Qualifications:
Has a High School diploma or GED
Previous hotel or restaurant service experience preferred
Has knowledge of Food and Beverage Service
Service-minded and exhibits friendly and professional behavior
Ability to multi-task while remaining associate and guest service focused
Ability to lift and/or move up to 50 lbs.
Ability to sit, stand, or walk for extended periods of time
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$22k-26k yearly est. 45d ago
Front Desk Agent
Arbor Lodging 3.5
Arbor Lodging job in Franklin, TN
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$25k-31k yearly est. 45d ago
General Maintenance
Arbor Lodging 3.5
Arbor Lodging job in Nashville, TN
Job DescriptionDescription:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Maintenance Technician performs a variety of maintenance and repair tasks in guest rooms and common spaces to keep the hotel in compliance with safety standards and ensure the safety of hotel guests, associates, and vendors.?This position will perform maintenance and repairs along with preventative maintenance to maintain the physical structure and grounds of the hotel and its property.
Part time
Evening shift
Duties & Responsibilities:
Maintain the basic upkeep of all room and common areas by ensuring all furniture, appliances, and electrical equipment such as televisions, refrigerators, and light fixtures are in working order
Organize supplies and make sure equipment is ready for the next day
Maintain high safety standards - follow guidelines and tell supervisor about any incidents, dangerous conditions, or unsafe equipment
Take responsibility for the safety and cleanliness of areas inside and outside the hotel, such as the parking lot and pool by conducting periodic tours of the property
Keep an eye out for improvements - follow the preventative maintenance calendar and keep everything in working condition
Keep supervisor or duty manager in the loop and notify them of any low-running supplies
Communicate effectively with the hotel staff
Maintain a professional and friendly demeanor in the dealings with clients, guests, managers, and other hotel staff
Take on extra duties as and when the team is in need
Ability to work a flexible schedule, including weekends and evenings
Ability to lift, carry, push, pull, or otherwise move heavy objects
Ability to stand during entire shift
Additional tasks may be assigned at any given time
Requirements:
Qualifications:
High school education or GED
1-2 Years of hotel maintenance experience
Customer service experience
Ability to effectively prioritize tasks
Thrives in a flexible environment and can switch tasks quickly
Basic maintenance certification/accreditation preferred
Is a team player
Ability to communicate effectively, both verbal and written
Ability to work weekends and evenings (required)
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing
- Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart
- Be kind, passionate and hospitable.
Be Accountable
- Take ownership and deliver results.
Aim Higher
- Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences
- Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$31k-41k yearly est. 7d ago
Bar Supervisor
Arbor Lodging 3.5
Arbor Lodging job in Nashville, TN
The Countrypolitan Bar and Kitchen
Located inside the beautiful Hotel Indigo Nashville Downtown
The Countrypolitan Bar and Kitchen is a made-from-scratch establishment serving seasonal local and regional fare with a Southern gastropub feel. Enjoy craft cocktails made with fresh ingredients, local small-batch beers, and live music 7 days a week, featuring some of Nashville's most prolific songwriters.
We are Hiring for a Full-Time Bar Supervisor
FREE PARKING AVAILABLE
Compensation: $22/hr plus gratuity
Responsibilities and Required Abilities
Leadership & Supervision
Lead and supervise bar and host staff to ensure high service standards.
Hire, train, and develop new restaurant staff to maintain excellence in service.
Service Excellence
Ensure customer satisfaction by delivering outstanding food and service experiences.
Develop and maintain relationships with regular customers to enhance loyalty and repeat business.
Promotions & Marketing
Assist in the promotion of the Bar Kitchen through strategic marketing initiatives.
Design and print promotional posters and materials to attract and engage guests.
Collaborate with Beverage and Culinary teams to create and implement sales-boosting promotions.
Operational Management
Oversee daily bar and Table Service operations, ensuring compliance with food and safety regulations.
Develop and enforce restaurant policies to maintain high standards of service and hygiene.
Manage restaurant buyouts and coordinate with the Banquet team for seamless events.
Training & Development
Train staff on marketing promotions, service standards, and overall bar and table service operations.
Implement training programs to enhance staff skills in service and sales techniques.
Sales & Reporting
Forecast inventory needs and manage supplies to ensure smooth operations.
Conduct Monthly inventories and ordering of supplies.
Customer Engagement
Ensure a welcoming and enjoyable atmosphere for all guests.
Address and resolve any customer issues promptly and professionally.
Additional Duties
Utilize proper equipment for bar operations and maintenance.
Handle basic cleaning duties as required.
Maintain organized, stocked, and clean bar and Front of House environments.
Requirements
Qualifications
Education & Experience
Culinary degree preferred, but not required.
Proven experience in bar service and strong food and beverage acumen.
Skills
Excellent organizational and leadership abilities.
Beverage menu Engineering and creative Cocktails.
Ability to forecast inventory needs and manage supplies effectively.
Strong delegation skills and ability to manage multiple tasks simultaneously.
Deep knowledge of the food and beverage industry trends.
Customer-oriented mindset with exceptional communication skills.
Technical Proficiency
Experience with Micros POS system is a plus.
Proficiency in Microsoft Excel and Word is required.
Additional Attributes
Creative mindset for designing menus and promotional materials.
Ability to create and enforce effective restaurant policies and procedures.
Positive attitude and ability to work collaboratively with all levels of staff.
Benefits
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate, and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Apply Today to become our next Bar Supervisor and contribute to the success of the Countrypolitan Bar and Kitchen at Hotel Indigo Nashville Downtown!
Salary Description Competitive Hourly Wage plus Gratuity
$22 hourly 60d+ ago
Executive Housekeeper
Arbor Lodging 3.5
Arbor Lodging job in Franklin, TN
Full-time Description
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Executive Housekeeper will supervise and coordinate the activities of room attendants, house attendants, public area cleaners, and floor supervisors. They are responsible for managing and directing the day-to-day operations of all housekeeping and laundry functions. The Executive Housekeeper participates in, and enforces, quality assurance for the Housekeeping Department.
Duties & Responsibilities:
Have an eye for detail and the ability to effectively deal with guests, other departments, and housekeeping staff
Obtain a list of vacant rooms to be cleaned immediately and a list of prospective checkouts or discharges to prepare work assignments for staff
Assign team members their duties and inspect their work for quality assurance
Prepare and distribute the room assignment sheet and floor keys
Maintain clear and efficient communication and coordination with the front office and other departments of the hotel
Schedule the cleaning of the room carpets, upholstery, and draperies as needed, along with deep cleaning projects and window cleanings as needed
Schedule cleaning for lobby area, public restrooms, telephone areas, hallways, entrances, and elevators
Schedule periodic major cleaning projects including carpet shampooing, walls and baseboards, and elevator doors and tracks
Schedule cleaning of all meeting rooms after a completed function
Complete the inventory for cleaning supplies and linen
Investigate concerns regarding housekeeping service and equipment and take corrective action.
Lead the housekeeping team in training, coaching, counseling, and enforce the hotels standard operating procedures
Ensure guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff
Advise desk clerk of rooms ready for occupancy
Reward employees who use their empowerment to meet or exceed guest expectations
Print all housekeeping related reports and traces from the Property Management System
Assist in controlling expenses by the housekeeping department
Confirm all housekeeping staff members have arrived or find substitutes for absent employees
Requirements
Qualifications:
High School diploma, GED, or equivalent preferred
2+ years' experience in housekeeping OR 2-year degree in Hospitality Management from an accredited university
Supervisory experience in hospitality and hotels
Detail oriented
Ability and experience leading and training a team
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$31k-41k yearly est. 9d ago
Sous Chef
Arbor Lodging 3.5
Arbor Lodging job in Nashville, TN
Job DescriptionDescription:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
We are seeking a motivated and creative Sous Chef to join our talented culinary team. The ideal candidate will be the Executive Chef's trusted "second-in-command," helping to deliver exceptional dining experiences by ensuring high standards of quality, taste and presentation. Looking for a leader who can manage kitchen operations, mentor staff, and maintain efficiency and sanitation in a fast-paced environment.
Duties & Responsibilities:
Collaborate with EC to plan & develop new menu items, seasonal offerings and daily specials
Oversee and manage daily kitchen operations, ensuring all food preparation and production runs smoothly
Assume complete charge of the kitchen and all related duties in absence of EC
Ensure the implementation and maintenance of standards of food, beverage, and service are in line with hotel standards
Implement effective cost controls for food, beverage, and labor
Monitor and manage kitchen inventory, placing orders for new supplies and ensuring proper rotation and storage of food items
Create a comfortable atmosphere to encourage committed and loyal employees
Monitor and critique food quality and service levels
Ensure the restaurant is always clean, including tabletops and side stations
Provide a pleasant atmosphere for staff and guests
Requirements:
Qualifications:
3+ years experience in a similar culinary leadership role or as a Sous Chef
In-depth knowledge of various cooking methods, ingredients, equipment and best practices
Excellent cooking skills with strong attention to detail regarding flavor, quality and presentation
Excellent leadership, communication and interpersonal skills to effectively manage and motivate a diverse team
Able to stand for long periods and lift up to 30 lbs
Relevant certifications
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$35k-47k yearly est. 23d ago
Host/Hostess
Arbor Lodging 3.5
Arbor Lodging job in Nashville, TN
Job DescriptionDescription:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused, data-driven, and accountable-to our guests and our clients.
Summary:
The host/hostess is responsible for greeting guests, determining the number in their party, and seating guests at a clean, available table. They are the first point of contact in the restaurant and should provide a great first impression for guests' dining experience.
Duties & Responsibilities:
Providing high quality service to guests in a friendly, enthusiastic, professional and timely manner.
Greeting and escorting guests to tables
Maintaining an efficient dining room operation to ensure guest satisfaction.
Assisting with clearing tables during or after service and controlling guest flow.
Requirements:
Qualifications:
One year experience as a host in a full service restaurant or banquets operation or the equivalent combination of education and experience.
Ability to obtain a food handler card and liquor license.
Ability to lift up to 50 lbs unassisted and to stand for long periods of time
Benefits:
· Competitive salary
· Annual review with increase potential
· 401k program with company match
· Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
· Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
· Lead with Heart - Be kind, passionate and hospitable.
· Be Accountable - Take ownership and deliver results.
· Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
· Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$21k-28k yearly est. 10d ago
Evening Line Cook
Arbor Lodging 3.5
Arbor Lodging job in Nashville, TN
The Line Cook is in charge of preparing food and setting up other necessary supplies. They will prepare the kitchen to ensure smooth operations while in service.
Evening Shifts
Starting pay: $20-$22
Duties & Responsibilities:
Prepare food with quality standards
Report emergencies, accidents, injuries, and safety hazards to management
Report any deviation of policies and procedures to management
Know the hotel grounds and services to assist guests as needed
Impress guests with quality and timely service
Monitor and control maintenance/sanitation of the kitchen and equipment
Use a variety of cooking methods
Ensure all food is prepared and presented in accordance with appropriate recipes
Use supplies and equipment safely and responsibly
Have a positive attitude with visitors and staff
Requirements
Qualifications:
2+ years restaurant experience required
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$20-22 hourly 5d ago
General Maintenance
Arbor Lodging 3.5
Arbor Lodging job in Nashville, TN
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Maintenance Technician performs a variety of maintenance and repair tasks in guest rooms and common spaces to keep the hotel in compliance with safety standards and ensure the safety of hotel guests, associates, and vendors.?This position will perform maintenance and repairs along with preventative maintenance to maintain the physical structure and grounds of the hotel and its property.
Part time
Evening shift
Duties & Responsibilities:
Maintain the basic upkeep of all room and common areas by ensuring all furniture, appliances, and electrical equipment such as televisions, refrigerators, and light fixtures are in working order
Organize supplies and make sure equipment is ready for the next day
Maintain high safety standards - follow guidelines and tell supervisor about any incidents, dangerous conditions, or unsafe equipment
Take responsibility for the safety and cleanliness of areas inside and outside the hotel, such as the parking lot and pool by conducting periodic tours of the property
Keep an eye out for improvements - follow the preventative maintenance calendar and keep everything in working condition
Keep supervisor or duty manager in the loop and notify them of any low-running supplies
Communicate effectively with the hotel staff
Maintain a professional and friendly demeanor in the dealings with clients, guests, managers, and other hotel staff
Take on extra duties as and when the team is in need
Ability to work a flexible schedule, including weekends and evenings
Ability to lift, carry, push, pull, or otherwise move heavy objects
Ability to stand during entire shift
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school education or GED
1-2 Years of hotel maintenance experience
Customer service experience
Ability to effectively prioritize tasks
Thrives in a flexible environment and can switch tasks quickly
Basic maintenance certification/accreditation preferred
Is a team player
Ability to communicate effectively, both verbal and written
Ability to work weekends and evenings (required)
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing
- Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart
- Be kind, passionate and hospitable.
Be Accountable
- Take ownership and deliver results.
Aim Higher
- Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences
- Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$36k-47k yearly est. 37d ago
Night Auditor
Arbor Lodging 3.5
Arbor Lodging job in Franklin, TN
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests.
Duties & Responsibilities:
Check front office accounting records for accuracy summarize information for the hotel's financial records
Track room revenue, occupancy percentages, and other front office operating statistics
Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day
Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier
Ensure charges of the day have been properly posted to the appropriate guest folio or master account
Process guest charges voucher and credit card vouchers
Transfer charges and deposits to master accounts
Check to see that all charges are assigned to the appropriate departments
Verify that all transactions performed at the front desk are supported by documentary evidence and signatures
Print and file reservations for the next business day
Monitor the status of coupon, discount, and other promotional programs
Perform check-ins and check-outs as well as wake-up calls
Summarize results of operations for management
Balance the days charges, making corrections as necessary
Respond to guest needs, special requests, and complaints
Ability to sit, stand, or walk for extended periods of time
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school graduate or equivalent
Minimum one (1) year of hotel front desk experience
Understand basic principles of auditing, balancing, and closing out accounts
Know how to operate front office equipment
Experience handling cash, accounting procedures, and general administrative tasks.
Excellent customer service skills.
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$26k-31k yearly est. 45d ago
Hotel Director of Sales
Arbor Lodging 3.5
Arbor Lodging job in Franklin, TN
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
We are looking for a Director of Sales for the TownePlace Suites Franklin Cool Springs!
The Director of Sales is responsible for developing and fostering hotel business through direct sales, marketing, telemarketing, direct mail, and tours of the hotel. This is an advanced level position designed to lead a sales effort in the solicitation of new business and the maintenance of existing transient, group, and meeting room businesses. This role is also responsible for all sales/marketing and advertising tasks, public relations, and administrative reporting.
Duties & Responsibilities:
Provides the highest quality of service to the customer at all times, setting an example for all hotel staff members.
Develops a marketing plan by gathering historical and competitive data and determines the appropriate action plan(s) to meet those goals.
Works with the General Manager to prepare the annual sales and marketing budget. Updates action plans and financial objectives quarterly.
Develops new business by obtaining accounts from competition, through lateral development of existing accounts, and by contacting new customers in the market. The solicitation of new business and saturation of existing business should be through a combination of in-house appointments, telephone, and personal calls as outlined by the marketing plan and budget.
Entertains and maintains close relations with major accounts, tourism and business associations, and community leaders to develop positive rapport and ensure repeat business.
Prepares and interprets month-end reports. Monitors and analyzes trends so we are always prepared and proactive to changes rather than reactive.
Suggests and provides advertising or promotional support, holiday packages, corporate clubs, etc.
Works closely with the corporate revenue manager and property leadership to ensure the selling strategies are understood and revenue is maximized.
Ensures property follow-up and implementation of guidelines for operational procedures. Revises sales and marketing guidelines, marketing procedures, and promotions manually when appropriate.
Qualifies and greets in-house guests at each hotel on a scheduled basis.
Completes weekly reports and submits those required to the General Manager.
Completes a minimum of 10-12 outside sales calls per week and 4-5 tours of the hotels per week.
Completes a minimum of 30 prospecting calls per week.
Attends, participates in, and leads weekly sales meetings.
Informs General Manager of potential opportunities/concerns with clients and progress of special projects.
Monitors room inventory and rate programs; must be knowledgeable of occupancy, average rate, and REVPAR goals.
Complies with company policies and procedures.
Ability to positively interact with multiple personality types.
The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands.
Requirements
Qualifications:
3+ years experience in hotel sales roles
Experience in hotel industry required
Ability to work in a fast-paced environment
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$60k-94k yearly est. 29d ago
Banquet Captain
Arbor Lodging 3.5
Arbor Lodging job in Nashville, TN
Job DescriptionDescription:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
A Banquet Captain is responsible for being the personal representative of the management to the guests. It is their responsibility to greet the guest on arrival and creates an atmosphere of good will; maintain constant contact with the host; to ensure the high standards of service as set by management; and to extend every effort to make the assigned party a complete success.
Duties & Responsibilities:
Adhering to all division and local standard policies and procedures
Performing all guest contact activities in a cordial, efficient and professional manner at all times maintaining a commitment to guest satisfaction
Maintaining a cooperative team-like attitude in working with supervisors and fellow associates
To receive function assignments and discuss any last minute changes with maître d.
To coordinate the performance of all banquet associates
To coordinate all as per of meeting room and function set ups service and breakdown
To maintain constant contact with the banquet chef, to ensure conclusion between food production and food service
To inspect all public areas (foyer, assembly areas, restrooms) for cleanliness and pleasing appearance. Be aware of the position as representative of management
To introduce one's self to the guest on one's station and project a warm cheerful, enthusiastic desire to be of service
Perform all other reasonable tasks as requested by management
To achieve accident prevention goals
Requirements:
Qualifications:
Diploma or Degree in Hotel Management preferred
1-2 years hotel experience
2+ years banquet experience
Guest satisfaction awareness
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$31k-39k yearly est. 5d ago
Hotel Housekeeper/Room Attendant
Arbor Lodging 3.5
Arbor Lodging job in Franklin, TN
Job DescriptionDescription:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Hotel Housekeeper/Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean, and they address all guest inquiries politely and knowledgeably.
Duties & Responsibilities:
Prepare rooms for cleaning
Make beds
Dust rooms and furniture
Replenish guestroom and bathroom supplies
Clean the bathroom
Clean the closet
Vacuum and rack the carpet
Check and secure the rooms
Deliver and retrieve items on loan to guests (e.g. iron and ironing boards)
Ensure public areas, such as hallways, are cleaned and orderly
Ability to lift 50 lbs. and walk, sit, or stand for extended periods time
Ability to work independently and with a team
Manage guest calls, requests, & complaints in the area assigned to them
Additional tasks may be assigned at any given time
Requirements:
Qualifications:
A secondary school diploma is preferred
Previous hotel-related experience desired
Experience using industrial cleaning equipment and products a plus
Professional attitude is required
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$22k-29k yearly est. 13d ago
Evening Line Cook
Arbor Lodging 3.5
Arbor Lodging job in Nashville, TN
Job DescriptionDescription:
The Line Cook is in charge of preparing food and setting up other necessary supplies. They will prepare the kitchen to ensure smooth operations while in service.
Evening Shifts
Starting pay: $20-$22
Duties & Responsibilities:
Prepare food with quality standards
Report emergencies, accidents, injuries, and safety hazards to management
Report any deviation of policies and procedures to management
Know the hotel grounds and services to assist guests as needed
Impress guests with quality and timely service
Monitor and control maintenance/sanitation of the kitchen and equipment
Use a variety of cooking methods
Ensure all food is prepared and presented in accordance with appropriate recipes
Use supplies and equipment safely and responsibly
Have a positive attitude with visitors and staff
Requirements:
Qualifications:
2+ years restaurant experience required
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$20-22 hourly 5d ago
Bartender
Arbor Lodging 3.5
Arbor Lodging job in Nashville, TN
Are You a Skilled Mixologist/Bartender?
Tired of leaving work at 3am?
Want Benefits and a great Hourly Wage?
Apply Now
As we celebrate the relaunch of our newly renovated hotel and bar, we are looking for enthusiastic team members who are passionate about delivering outstanding guest service. At Hotel Indigo Nashville Countrypolitan, we believe in creating unique experiences for our guests, and our newly updated facilities provide the perfect backdrop for making memorable moments.
We're Looking For:
Individuals with a positive attitude and a cool demeanor.
Team members who are excited to work in a dynamic and revitalized environment.
People who excel in customer service and are committed to making every guest feel special.
If you thrive in a vibrant, fast-paced setting and have a knack for hospitality, we would love to hear from you. Join us in making the Hotel Indigo Nashville Countrypolitan a place where every stay is as fascinating as the music and culture of Nashville itself.
Apply Now and Be Part of Our Exciting New Chapter!
Summary:
The Bartender greets guests, learns their preferences, answers questions, recommends menu items, and prepares and serves beverages and food. Additionally, the bartender upsells items, creates recipes, utilizes proper equipment, and handles basic cleaning duties.
Duties & Responsibilities:
Prepares alcoholic or non-alcoholic beverages and serves tables as needed
Interacts with customers, takes orders, and serves snacks and drinks
Assesses customers' needs and preferences and makes recommendations
Mixes ingredients to prepare cocktails
Plans and presents bar menu
Checks customers' identification and confirms it meets legal drinking age
Restocks and replenishes bar inventory and supplies
Stays guest focused and nurtures an excellent guest experience
Ability to keep the bar organized, stocked, and clean
Ability to lift and/or move up to 50 lbs.
Ability to sit, stand, or walk for extended periods of time
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented
Requirements
Qualifications:
Complies with all state food and beverage regulations (alcohol training and current certificate)
Proven work experience as a bartender
Excellent knowledge of mixing, garnishing, and serving drinks
Computer literacy
Fluency in a second language is a plus
Positive attitude and excellent communication skills
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$13k-24k yearly est. 47d ago
Sous Chef
Arbor Lodging 3.5
Arbor Lodging job in Nashville, TN
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
We are seeking a motivated and creative Sous Chef to join our talented culinary team. The ideal candidate will be the Executive Chef's trusted "second-in-command," helping to deliver exceptional dining experiences by ensuring high standards of quality, taste and presentation. Looking for a leader who can manage kitchen operations, mentor staff, and maintain efficiency and sanitation in a fast-paced environment.
Duties & Responsibilities:
Collaborate with EC to plan & develop new menu items, seasonal offerings and daily specials
Oversee and manage daily kitchen operations, ensuring all food preparation and production runs smoothly
Assume complete charge of the kitchen and all related duties in absence of EC
Ensure the implementation and maintenance of standards of food, beverage, and service are in line with hotel standards
Implement effective cost controls for food, beverage, and labor
Monitor and manage kitchen inventory, placing orders for new supplies and ensuring proper rotation and storage of food items
Create a comfortable atmosphere to encourage committed and loyal employees
Monitor and critique food quality and service levels
Ensure the restaurant is always clean, including tabletops and side stations
Provide a pleasant atmosphere for staff and guests
Requirements
Qualifications:
3+ years experience in a similar culinary leadership role or as a Sous Chef
In-depth knowledge of various cooking methods, ingredients, equipment and best practices
Excellent cooking skills with strong attention to detail regarding flavor, quality and presentation
Excellent leadership, communication and interpersonal skills to effectively manage and motivate a diverse team
Able to stand for long periods and lift up to 30 lbs
Relevant certifications
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$35k-47k yearly est. 23d ago
Host/Hostess
Arbor Lodging 3.5
Arbor Lodging job in Nashville, TN
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused, data-driven, and accountable-to our guests and our clients.
Summary:
The host/hostess is responsible for greeting guests, determining the number in their party, and seating guests at a clean, available table. They are the first point of contact in the restaurant and should provide a great first impression for guests' dining experience.
Duties & Responsibilities:
Providing high quality service to guests in a friendly, enthusiastic, professional and timely manner.
Greeting and escorting guests to tables
Maintaining an efficient dining room operation to ensure guest satisfaction.
Assisting with clearing tables during or after service and controlling guest flow.
Requirements
Qualifications:
One year experience as a host in a full service restaurant or banquets operation or the equivalent combination of education and experience.
Ability to obtain a food handler card and liquor license.
Ability to lift up to 50 lbs unassisted and to stand for long periods of time
Benefits:
· Competitive salary
· Annual review with increase potential
· 401k program with company match
· Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
· Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
· Lead with Heart - Be kind, passionate and hospitable.
· Be Accountable - Take ownership and deliver results.
· Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
· Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$21k-28k yearly est. 11d ago
Bartender
Arbor Lodging 3.5
Arbor Lodging job in Nashville, TN
Job DescriptionDescription:
Are You a Skilled Mixologist/Bartender?
Tired of leaving work at 3am?
Want Benefits and a great Hourly Wage?
Apply Now
As we celebrate the relaunch of our newly renovated hotel and bar, we are looking for enthusiastic team members who are passionate about delivering outstanding guest service. At Hotel Indigo Nashville Countrypolitan, we believe in creating unique experiences for our guests, and our newly updated facilities provide the perfect backdrop for making memorable moments.
We're Looking For:
Individuals with a positive attitude and a cool demeanor.
Team members who are excited to work in a dynamic and revitalized environment.
People who excel in customer service and are committed to making every guest feel special.
If you thrive in a vibrant, fast-paced setting and have a knack for hospitality, we would love to hear from you. Join us in making the Hotel Indigo Nashville Countrypolitan a place where every stay is as fascinating as the music and culture of Nashville itself.
Apply Now and Be Part of Our Exciting New Chapter!
Summary:
The Bartender greets guests, learns their preferences, answers questions, recommends menu items, and prepares and serves beverages and food. Additionally, the bartender upsells items, creates recipes, utilizes proper equipment, and handles basic cleaning duties.
Duties & Responsibilities:
Prepares alcoholic or non-alcoholic beverages and serves tables as needed
Interacts with customers, takes orders, and serves snacks and drinks
Assesses customers' needs and preferences and makes recommendations
Mixes ingredients to prepare cocktails
Plans and presents bar menu
Checks customers' identification and confirms it meets legal drinking age
Restocks and replenishes bar inventory and supplies
Stays guest focused and nurtures an excellent guest experience
Ability to keep the bar organized, stocked, and clean
Ability to lift and/or move up to 50 lbs.
Ability to sit, stand, or walk for extended periods of time
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented
Requirements:
Qualifications:
Complies with all state food and beverage regulations (alcohol training and current certificate)
Proven work experience as a bartender
Excellent knowledge of mixing, garnishing, and serving drinks
Computer literacy
Fluency in a second language is a plus
Positive attitude and excellent communication skills
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Zippia gives an in-depth look into the details of Arbor Lodging Management, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Arbor Lodging Management. The employee data is based on information from people who have self-reported their past or current employments at Arbor Lodging Management. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Arbor Lodging Management. The data presented on this page does not represent the view of Arbor Lodging Management and its employees or that of Zippia.
Arbor Lodging Management may also be known as or be related to Arbor Lodging Management and Arbor Lodging Partners.