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Employee reviews

3.63/5

Out of 38 Arby's reviews, 63% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 38 ratings

Overall rating
3.6
Salary and benefits
2.4
Work environment
3.2
Management
3.0
Career opportunities
2.5
Diversity and inclusion
3.2
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Arby's reviews

Employee reviews
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A reddit user wrote a review on Mar 2017
Have you ever been employee of the month? Any crazy stories? And do you hate any coworkers?

1. We don't have employee of the month, sorry to disappoint you. I was a bit as well when I heard, and also I was a bit upset when there was no such thing as the Fry Cook Games. 2. I've got many crazy stories. One of the most memorable was this one band or something that came into the restaurant. I had only been there for a week and a half and they showed up completely unannounced in not one, but TWO, packed school busses. Only one had arrived at the time, so our manager said "Sure! We've got room for you!" and they neglected to say there was another bus. We had at least 5 orders going on 15 minutes long and I was the source of it because I had no idea what I was doing at the time. It was also a barebones crew at the time because a co-worker for that night was rushed to the hospital with terrible kidney stones and they were supposed to help me. The manager was in the back making sandwiches, drive through attendant doing fry station plus drive through, and it was all me alone up front. Luckily, everyone was pretty understanding of my "noobiness" and they didn't get angry at the long wait times. I have a few more crazy stories I'd love to share, but I have a feeling if Arby's reads them, they'll get angry at me. 3. Oh yes. Its not work without hating at least one of your co-workers. One of which is a manager who ALWAYS ALWAYS keeps me an hour later then when I am supposed to get off, making sure that I do their job for them and that the lobby is absolutely sparkling. Thing is, they are moving up to an assistant manager at a new restaurant... because this manager apparently is SO great at what they do. Another person I do not like is this one guy, who acts all buddy-buddy and never does what they are told to do, leaving me to do everything for them. And they get off squeaky clean. That seems to be all for now, lol. Sorry for the wall of text!

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A reddit user wrote a review on May 2012
I really don't see the big deal about this. Obviously it's a horrific experience for the kid who got the sandwich, but there's not a lot that could've been done. Everyone has accidents sometimes, in this case an employee cut their finger (happens all the time), and was probably more concerned with trying to stop the bleeding than finding the bit that got cut off. There's no reason for this to even have a small effect on the reputation of an entire restaurant chain. People are just blowing *** out of proportion, as usual.

Dead on bud. But sadly there are times when groups or individuals for that matter, take a story and run with it. I don't know why they chose to reveal this whole ordeal to the media and I don't want to play the blame game. However, as an employee, I believe that the female is to some degree at fault for the situation. It is the responsibility to report an incident ASAP; if you're missing a piece of a digit or limb, you better be telling whoever takes over your backline what happened. All she had to say was "Cut my finger off on the slicer blade." Maybe 3 seconds tops? That would've said everything. Slicer could've been shut down for a thorough cleaning and there never would've been a problem. But alas, its done and you can't change it. TL;DR - People love sensationalizing. This whole thing should never have happened, and I pin it to the original employee.

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A reddit user wrote a review on Aug 2014
I used to work at Arby's back in the 90's. Are the shake mixes still delivered in cardboard cartons? FYI, don't consume a half-carton of shake mix directly. you won't feel right. Also. do they still make you pay for your sammiches? When i worked, you could get a sammich free, at first.. oh the awesome things we would make! RB,CHX, BACON, CHEDDAR w/ onions pickles tomato and lettuce and arby & horsey sauce!

The shake mix does come in boxes now, but inside the box there are 2 awkwardly sized bags of Shake mix. I have tried a cup of the shake mix and I gotta say, it was pretty good. I'll take your word and not eat too much of it. By being employed I automatically get 50% anything that's not a coupon. But if a cooler manager is there, they will usually let you get a sandwich if you do a good job or work a long shift. Managers always eat for free though. I'll have to start trying different stuff like that, I usually just get a roast beef lol.

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5.0
A zippia user wrote a review on Jun 2024
Pros of working at Arby's

Great pay, many benefits, move up quickly. Flexible schedule.

Cons of working at Arby's

On your feet 24/7, only 30 minute break, i work at the one at a truck stop so you have to be aware of the people around you.

Arby's benefits

Heart points that you accumulate over the time being there and you can buy nice things with them.

What do you like best about Arby's's CEO and the leadership team?

Theyre always on top of things, everything is so organized and planned.

How would you improve Arby's's culture?

Hire more bilingual, maybe offer a raise for those who speek multiple languages.

How did you prepare for the Arby's interview?

Arby's interview was one of the hardest ones ive done. Definitely be patient, be yourself, be overly positive about the job. Cuztomers are always first and correct. Arby's is big on BLAST (believe, listen, apologize, solve, thank). They love bubbly people able to engage guests.

How does your compensation at Arby's compare to the industry average?

I make $14.30 and ive recieved one raise since ive been there. I think the pay is great compared to many places around. Especially fast food.

What's the diversity at Arby's like?

They hire pretty much anyone that fits the role, never judge very respectful.

What brings you the most joy at Arby's?

The people i work with are great but so are the customers. There are regulars that come in and enjoy seeing me.

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A reddit user wrote a review on Mar 2017
Worst order? Weirdest customer?

Worst order, hmm. We have lots of bad orders, but one time during a Sunday dinner and during a promotion where all sliders were only $1, a man ordered 45 sliders of all kinds; corned beef, ham, chicken, roast beef, etc. This forced us to shut down ordering for a good 10 minutes. The line was literally out the door and we did not catch back up until nearly a whole hour passed when it started to slow down. Weirdest customer would be one guy who, and I do not joke, did this; asked for a triple chocolate cookie, a junior vanilla shake, a roast beef classic minus the bun, and a bowl. The normal thing that any sane person would do is put the cookie and shake in a bowl and eat that, but NOPE. This guy put ALL his food into the one bowl; the 3 ounces of roast beef, the cookie, and the shake, and ATE IT, but not before adding Arby's and Bronco Berry sauce to the mix. How could that have been good?

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5.0
A zippia user wrote a review on Sep 2024
Pros of working at Arby's

you get half off on meals

Cons of working at Arby's

you start at 12$ an hour

Arby's benefits

foodkjmdciwmeci

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5.0
A zippia user wrote a review on Apr 2024
Pros of working at Arby's

In Great Bend Kansas I worked at Arby's for about a year, a few months later the most amazing woman I had ever had the privilege to work with, I was 40 if that says anything about her, Shirley Schwartz retired from being the GM. Lunch ran like clock work, she was not little scary in the best way and we always worked and had fun too!! I never went back to see an old boss before either! Now, it sucks there.

Cons of working at Arby's

Pay sucks!!!!

Arby's benefits

Part time, no benefits. Discount on food but who eats where they work everyday so not much here.

What do you like best about Arby's's CEO and the leadership team?

No idea who the CEO is.

How would you improve Arby's's culture?

We only knew about our store and our employees

How did you prepare for the Arby's interview?

I never prepare but I was hired on the spot because Shirley knew amazing people, just like me.

How does your compensation at Arby's compare to the industry average?

McDonald's $14 start Freddy's $14+ Convenience Store $11-$14 Dillons $10.50 Walmart $15 Arby's $7.25 You tell me.

What's the diversity at Arby's like?

Didn't really think about it

What brings you the most joy at Arby's?

I don't work there anymore but it was that we were family

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1.0
A zippia user wrote a review on Mar 2024
Pros of working at Arby's

its ass

Cons of working at Arby's

shitty job

Arby's benefits

get to lick the roast beef before I put it in a sandwich 1111111111

How did you prepare for the Arby's interview?

taking a shit 1 111111111111111111

What do you like best about Arby's's CEO and the leadership team?

he's bald asf and gave me head

How would you improve Arby's's culture?

more fat shaming

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4.0
A zippia user wrote a review on Oct 2023
Pros of working at Arby's

Talking to the people who’s orders I take and being able to hear so many people’s stories and how they live their lives.

Cons of working at Arby's

There aren’t really any ways to keep improving and it’s a very stagnant job once you learn all the positions you don’t really have anything left to do.

Arby's benefits

I get to work with a very fun group of people who are all very different from one another.

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1.0
A zippia user wrote a review on Oct 2023
Cons of working at Arby's

Everything is terrible

Arby's benefits

Discounts

Pros of working at Arby's

Absolutely nothing that is positive at this establishment no matter what

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1.0
A zippia user wrote a review on Sep 2023
Pros of working at Arby's

There are no pros at all what do ever and there never ever will be

Cons of working at Arby's

Everything is going to be bad in the future and we are not gonna have any time for it anymore and I will never forget it I promise you that you will hate Arby’s

Arby's benefits

Nothing

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1.0
A zippia user wrote a review on Mar 2023
Pros of working at Arby's

We are a family. We love and respect each other

Cons of working at Arby's

The GM socks. He's a nice guy but has no idea how to run a restaurant

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5.0
A zippia user wrote a review on Mar 2023
Pros of working at Arby's

I had the coolest GM in the world laid back easy going my type of person but was still a boss at the end of the day and got the job done

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2.0
A zippia user wrote a review on Jul 2022
Pros of working at Arby's

The team I worked with.

Cons of working at Arby's

I didn’t really feel they cared to much about their employees.

Arby's benefits

We did not have any perks/benefits.

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3.0
A zippia user wrote a review on Mar 2022
Pros of working at Arby's

The customers are good

Cons of working at Arby's

The employees would have mood swings sometimes and start yelling if we were in rush hour.

Arby's benefits

Don't have one

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2.0
A zippia user wrote a review on Oct 2021
Pros of working at Arby's

It was easy

Cons of working at Arby's

They dont care about their workers

Arby's benefits

Free drinks and half off food

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1.0
A zippia user wrote a review on Jul 2021
Pros of working at Arby's

All the lifetime friends I made

Cons of working at Arby's

Bad people no one cares about you

Arby's benefits

Making friends

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5.0
A zippia user wrote a review on Jun 2021
Pros of working at Arby's

Some of the people I work with. Work kitchen in the back by myself

Cons of working at Arby's

Just getting tired of it. Worked there for 4years and the drama

Arby's benefits

No benefits

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5.0
A zippia user wrote a review on Mar 2021
Pros of working at Arby's

My coworkers they’re so sweet and being cosmetology can be hard because they are so awesome with my schedule especially when I have clients and I come a little bit late but there so welcoming and helpful I really appreciate them all💜

Cons of working at Arby's

Umm I guess if could have my days off when I don’t have school would be awesome because I’m always working and going to school and I never have time to relax and just get some rest

Arby's benefits

Being able to have an awesome communication with my boss and being such a great person and working with my schedule especially when I get backed with clients at school and he’s still keep my same hrs and doesn’t cut any days off💜

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Arby's

Everyone was all about working together to serve customers with a smile.

Cons of working at Arby's

Nothing

Arby's benefits

The employee discount.

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2.0
A zippia user wrote a review on Feb 2021
Pros of working at Arby's

The people there

Cons of working at Arby's

The management was poor about teaching and training new employees

Arby's benefits

1/2 off food

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5.0
A zippia user wrote a review on Aug 2020
Pros of working at Arby's

Manager's were amazing, really nice, made work understandable for me when starting out/gave me hands on experience, and engaged with other employees while working.

Cons of working at Arby's

The people who came through our drive thru were very rude.

Arby's benefits

$6 employee discount, because it provided me with food to eat when I didnt have any at home.

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4.0
A zippia user wrote a review on Aug 2020
Pros of working at Arby's

Getting to know my customers and making them happy so they come back to see us

Arby's benefits

Making good money and knowing I am appreciated

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5.0
A zippia user wrote a review on Jul 2020
Pros of working at Arby's

Fast pass, you need to be capable of doing everything to do well

Cons of working at Arby's

Same tasks day after day can get boring

Arby's benefits

Free food

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5.0
A zippia user wrote a review on Jul 2020
Pros of working at Arby's

Fairly easy and move up through ranks quickly

Cons of working at Arby's

Had to be persistent with management about wanting a promotion.

Arby's benefits

Free/discounted food

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5.0
A zippia user wrote a review on Jun 2020
Pros of working at Arby's

I loved the fast paced environment and the people I worked with, and being able to have a flexible schedule!

Cons of working at Arby's

I worked a lot of hours

Arby's benefits

Being able to have a flexible schedule for my family

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4.0
A zippia user wrote a review on Apr 2020
Pros of working at Arby's

Being able to create a bond with costumers in the community.

Cons of working at Arby's

I disliked the way the managers talked down on other employees including myself.

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5.0
A zippia user wrote a review on Jan 2020
Pros of working at Arby's

Good place to work, lots of learning opportunities, flexible schedules

Cons of working at Arby's

The pay

Arby's benefits

Medical insurance

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4.0
A zippia user wrote a review on Dec 2019
Pros of working at Arby's

Steady hours and good customers

Cons of working at Arby's

Bad magement And lousy teamwork

Arby's benefits

Health benefits

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3.0
A zippia user wrote a review on Dec 2019
Pros of working at Arby's

Flexible hours

Cons of working at Arby's

Lack of workers

Arby's benefits

My favorite thing would be providing service with a smile, it was encouraging when customers complimented my work.

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5.0
A zippia user wrote a review on Oct 2019
Pros of working at Arby's

The quickness

Cons of working at Arby's

The management

Arby's benefits

The freedom of it. Like being able to go as fast as I want

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A reddit user wrote a review on Mar 2017
I'm getting a job soon, is the management nice? Would they be upset if I didn't clock in all my hours?

Does that mean that you're starting this job with no work ethic? "Not clocking in all of my hours"?

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A reddit user wrote a review on Mar 2017
Worst order? Weirdest customer?

Worst order, hmm. We have lots of bad orders, but one time during a Sunday dinner and during a promotion where all sliders were only $1, a man ordered 45 sliders of all kinds; corned beef, ham, chicken, roast beef, etc. This forced us to shut down ordering for a good 10 minutes. The line was literally out the door and we did not catch back up until nearly a whole hour passed when it started to slow down. Weirdest customer would be one guy who, and I do not joke, did this; asked for a triple chocolate cookie, a junior vanilla shake, a roast beef classic minus the bun, and a bowl. The normal thing that any sane person would do is put the cookie and shake in a bowl and eat that, but NOPE. This guy put ALL his food into the one bowl; the 3 ounces of roast beef, the cookie, and the shake, and ATE IT, but not before adding Arby's and Bronco Berry sauce to the mix. How could that have been good?

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A reddit user wrote a review on Mar 2017
Who was your worst customer?

Hah, probably this one girl. We were about to close and serving a customer at the drive through; order was 100% right, but they acted like we were missing four junior roast beef sandwiches. They got nasty with me and started cursing at me, and I just walked off and found the manager at that time, who is sadly no longer working at Arby's. He went up to her and she started yelling and cursing at him over 4 sandwiches. This went on for 10 minutes before he just gave up and gave her the sandwiches to get her to leave. She was spewing out words like that she was gonna "get us someday for this" as she left. The manager and I basically exchanged glances and went along with our closing. Was funny except for when I felt like she was gonna jump over the counter and start attacking me.

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A reddit user wrote a review on Mar 2017
9 whole months? How do you do it???

I enjoy it quite a bit! Co-workers and managers are friendly and we have lots of regular customers. I do admit, Sunday lunch can stink at times, but the rest of the week makes it worth it.

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A reddit user wrote a review on Aug 2014
Has a man ever compared your roast beef to their wives vagina?

Never had that once happen. I have offered a turnover to a customer and he told me "Sure, you can turn me over."

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A reddit user wrote a review on Aug 2014
I used to work at Arby's back in the 90's. Are the shake mixes still delivered in cardboard cartons? FYI, don't consume a half-carton of shake mix directly. you won't feel right. Also. do they still make you pay for your sammiches? When i worked, you could get a sammich free, at first.. oh the awesome things we would make! RB,CHX, BACON, CHEDDAR w/ onions pickles tomato and lettuce and arby & horsey sauce!

The shake mix does come in boxes now, but inside the box there are 2 awkwardly sized bags of Shake mix. I have tried a cup of the shake mix and I gotta say, it was pretty good. I'll take your word and not eat too much of it. By being employed I automatically get 50% anything that's not a coupon. But if a cooler manager is there, they will usually let you get a sandwich if you do a good job or work a long shift. Managers always eat for free though. I'll have to start trying different stuff like that, I usually just get a roast beef lol.

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A reddit user wrote a review on Jul 2014
how much do u make at arby's. how old are you? whose the oldet person there

I make minimum wage ($7.25) I am 16 years old. The oldest person was my favorite manager and one of the coolest people i ever met who was 60. Now I believe its our cleaning guy who is 50 something who has been here for over 17 years.

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A reddit user wrote a review on Jul 2014
What could a customer do that would make your day?

For me personally I love when customers are easy going, polite and make small talk, it makes me feel appreciated, it's customers like this that I will often upgrade their fry size for free.

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A reddit user wrote a review on Jul 2014
Does Arby's have any dark corporate secrets? What job do you perform at the restaurant? What is your biggest pet peeve at Arby's and in general? Do you have an good stories from Arby's?

- Not that I know of, and I would hope not :P - I usually work the drive-thru taking orders and handing people their food. But that changes from time to time, one day I'm working front counter and the next, I'm doing cleaning duties. - Honestly, the rar

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A reddit user wrote a review on Jul 2014
What sort of things are going on with your rebranding?

New sandwiches, new wrappers/boxing/cups, new procedures, new uniforms, and we are changing "Slicing up freshness" to "Inspiring smiles through delicious experiences". I'm a bit upset with it because I feel a lot if it is too forced. For example, when the customers ring the "good service" bell, everyone on duty is required to yell "Delicious!" It sounds so cheesy. On the other hand, I do like the minimalist look of the cups/fry boxes and bags.

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A reddit user wrote a review on May 2012
I really don't see the big deal about this. Obviously it's a horrific experience for the kid who got the sandwich, but there's not a lot that could've been done. Everyone has accidents sometimes, in this case an employee cut their finger (happens all the time), and was probably more concerned with trying to stop the bleeding than finding the bit that got cut off. There's no reason for this to even have a small effect on the reputation of an entire restaurant chain. People are just blowing *** out of proportion, as usual.

Dead on bud. But sadly there are times when groups or individuals for that matter, take a story and run with it. I don't know why they chose to reveal this whole ordeal to the media and I don't want to play the blame game. However, as an employee, I believe that the female is to some degree at fault for the situation. It is the responsibility to report an incident ASAP; if you're missing a piece of a digit or limb, you better be telling whoever takes over your backline what happened. All she had to say was "Cut my finger off on the slicer blade." Maybe 3 seconds tops? That would've said everything. Slicer could've been shut down for a thorough cleaning and there never would've been a problem. But alas, its done and you can't change it. TL;DR - People love sensationalizing. This whole thing should never have happened, and I pin it to the original employee.

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Arby's salaries

6.1
Salary score
The national average salary for an Arby's employee in the United States is $26,872 per year or $13 per hour. Employees in the top 10 percent can make over $38,000 per year, while employees at the bottom 10 percent earn less than $18,000 per year.

Arby's demographics summary

9.8
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Arby's financial performance

8.5
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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