Arc of Onondaga Remote jobs

Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for a Customer Service Representative to join us in our mission to save lives and prevent injuries. Position Highlights: Responsible for providing quality customer service to various parties including students, instructors, and other stakeholders. Interact directly with individuals who are enrolled in NSC courses by registering their information and processing credit card payments over the phone. Also responsible for entering student and class records into the system to ensure accurate reporting. Scope / Accountabilities State Programs, Traffic Court Programs 25-30 courses/products supported in different formats (e.g., online, in-person classroom) What You'll Do: Effectively conduct inbound customer service calls from multiple program queues meeting defined performance metrics, quality and customer satisfaction standards, and satisfying all program regulatory requirements. Use call flows, reference materials, and program training to identify issues, apply problem-solving skills, and appropriately handle customer inquiries. Apply empathy, listening, and service techniques to defuse situations and avoid call escalation. Provide specific and unique program/schedule information accurately to customers. Efficiently communicate through chat and email to research and resolve enrollment/completion issues. Accurately input student data and process live credit card payments while maintaining PII and PCI compliance. Clearly and concisely document customer interactions with account notes in business systems. Respond to customer messages; place outbound calls to customers to answer general questions, complete registration, or process other routine transactions. Consistently promote self-service options and customer engagement to meet team goals. Proactively and swiftly communicate repetitive or widespread customer concerns to management for resolution. Promptly process returned mail-in business systems to reduce costs associated with outdated address data. Complete other duties as assigned. We're Looking for Someone with: High school diploma and at least 2 years of relevant customer service or call center experience. Strong customer service and team orientation. Data entry accuracy and integrity. Bilingual (English/Spanish/Portuguese) a must. Bachelor's degree preferred. Experience with Microsoft Office is a plus. Hourly rate - $19.50/hr This is a remote position. Reasons You'll Love it here: NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following: At least 20 PTO days accrued 1 st year and 11 paid holidays Flexible work arrangements Comprehensive medical, dental, vision, and life insurance plans Flex spending accounts for medical and dependent care 403(b) & Roth 403(b) with employer match up to 6% Reimbursable training Student loan pay-down Dress for your day Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way! NSC is an equal-opportunity employer.

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are seeking a dynamic Innovation Lead to drive the transformation of our healthcare insurance provider's contact center ecosystem. This role will spearhead the migration from legacy contact center technologies to modern cloud-based CX platforms (e.g., Google Dialogflow, Amazon Connect, NICE CXone, Genesys Cloud) while ensuring innovation aligns with business objectives. Responsibilities: Lead the innovation and migration strategy from legacy systems to modern CCaaS platforms (Google CCAI, Amazon Connect, Genesys, NICE CXone), ensuring alignment with business goals, cost efficiency, and improved CX metrics (CSAT, NPS, FCR).** Identify and implement AI/ML-driven solutions (chatbots, NLP, predictive routing, speech analytics) to enhance omnichannel CX (voice, chat, email, IVR) and operational efficiency. Own end-to-end execution of cloud migration, including integration, scalability, security (HIPAA/SOC2 compliance), and CI/CD/DevOps automation for seamless transitions. Quantify and communicate business impact (ROI, cost savings, CX improvements) to stakeholders, securing executive buy-in through data-driven insights and regular progress updates. Collaborate cross-functionally with IT, Operations, Product, and vendors to prioritize initiatives, manage budgets, and ensure smooth adoption of new technologies. Drive a culture of innovation by staying ahead of CX/CCaaS trends (GenAI, automation, WFM tools) and piloting scalable solutions for competitive advantage. Optimize resource allocation and vendor partnerships to deliver projects on time, within scope, and with measurable outcomes. Qualifications 4+ years in innovation, CX transformation, or cloud contact center (CCaaS) migration (healthcare/insurance experience a plus). Hands-on expertise in Google CCAI (Dialogflow), Amazon Connect, Genesys Cloud, or NICE CXone implementations (Any of these). Strong knowledge of AI/ML in CX (chatbots, NLP, speech analytics, predictive routing). Experience with cloud platforms (AWS, GCP), DevOps, CI/CD, and test automation in contact center environments. Proven ability to quantify business impact (ROI, cost savings, CX metrics) and align tech initiatives with revenue/cost goals. Exceptional stakeholder management, with experience influencing C-level executives. Nice to have: Certifications in AWS Connect, Google CCAI, or CCaaS platforms. Background in healthcare/insurance compliance (HIPAA, PCI). Familiarity with CRM integrations (Salesforce, Zendesk) and workforce optimization (WFM, QM) tools. We offer: Culture of Relentless Performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture : make the most of the flexibility that comes with remote work. Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact : collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Additional Information All your information will be kept confidential according to EEO guidelines.

| Major goals and objectives and location requirements: We are seeking a motivated and detail-oriented Ad Support Specialist to join our Advertising Operations team. In this role, you'll support the execution and troubleshooting of digital advertising campaigns across a range of platforms and products. You will work closely with senior ad support staff, ad operations, product, and engineering teams to ensure smooth ad delivery and help troubleshoot and QA day-to-day technical issues. This is an excellent opportunity for someone with foundational ad tech experience looking to grow their expertise in a collaborative environment. This position is hybrid in-office, with the ability to work remotely for up to 2 days per week. About The Team | The Team and/or Brand: The Advertising Operations team is a lean, high-impact group responsible for executing and troubleshooting digital advertising across all brands. We work closely with Sales, Product, Engineering, and vendors, collaborating cross-functionally to ensure seamless campaign delivery. About The Positions Contributions - Weight % - Accountabilities, Actions and Expected Measurable Results: 30% Assist in troubleshooting ad delivery and tracking issues across web and mobile environments. Collaborate with ad operations, product, and development teams to support ad implementation tasks. Help test and verify ad tags, creatives, and new ad features. 25% Use Google Ad Manager (GAM) to perform basic troubleshooting of campaign setup and delivery. 25% Support QA efforts for header bidding setups, ad tag deployments, and mobile app implementations. 10% Coordinate with 3rd-party vendors on creative tags and basic integration support. 10% Log and track issues using internal ticketing tools (e.g., Jira). The Role's Minimum Qualifications and Job Requirements: Education: Bachelor's degree in Business Advertising, or a related field. Experience: 1-2 years of experience in digital advertising, ad operations, or a related technical support role. Specific Knowledge, Skills, Certifications and Abilities: Familiarity with Google Ad Manager (GAM) and understanding of ad trafficking basics. Some experience with browser dev tools and debugging ad tags a plus. Interest or exposure to Prebid/header bidding and programmatic environments. Basic understanding of ad-serving metrics and troubleshooting workflows. Comfortable working with ticketing systems (e.g., Jira) and documentation tools. Strong communication skills and an eagerness to learn technical concepts. Highly organized and able to manage multiple requests in a fast-paced environment. Prior experience at a digital media company or with sell-side ad tech preferred. It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing *************. The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ********************************** Pay Range Salary: New York: $65,000.00 - $80,000.00 The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of People Inc's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, People Inc. provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with People Inc. and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance. #NMG#

The AmeriCorps Members will help create/deliver programs that will enhance the visitor experience and reach visitors that cannot physically hike the gorge trails to experience the park in a different and meaningful way. SCA members will also lead gorge tours at Watkins Glen and tours and programs at Taughannock Falls, Robert H. Treman and Buttermilk Falls State Parks. The Finger Lakes Region of New York State Parks sees millions of visitors from around the world each year. Parks like Watkins Glen State Park will see well approximately 1 million visitors on its Gorge Trail between May and October. The overlook area Taughannock Falls State Parks is visited by as many as 2 million visitors each year. With growing attendance each year at all our facilities the need for education and interpretation has also grown. By providing education at multiple facilities our visitors experience will be enhanced by understanding how areas like our gorge parks formed, what our natural resource challenges are, stewardship work underway, the history of each site, why rules certain rules are in place and what local hazards exist. SCA members will embody the mission of NYS Parks first by helping our visitors enjoy the parks safely as well providing interpretation to substantially enhance their visit. The programs created and delivered in our parks will be seen by thousands of visitors. Programs will focus on geology, natural history, park history and local history. Members will learn how to research and create programs that are dynamic and that will be usable by multiple educators. Members will also receive instruction and training to help become very effective presenters and educators utilizing multiple styles. Second, by participating in trail maintenance and stewardship activities with regional staff and the FORCES program SCA members will be directly enhancing and protecting the natural, cultural and historical resources in ways that regional staff rarely has time to. Stewardship projects will likely include working on projects related to the invasive Hemlock Wooly Adelgid (HWA), Emerald Ash Borer (EAB), hydrilla, and pale swallowwort, just to name a few. Along with restoration work SCA members will be part of projects that help guide management decisions and habitat restoration. Experience working with FORCES and stewardship staff will allow SCA members to design and deliver robust stewardship education programs. The Student Conservation Association New York State Parks Corps program is a seven-month residential program focusing on trail construction, environmental education, cultural interpretation, volunteer coordination, event planning, administrative assistance, invasive species removal, and more! The program is a partnership with the New York State Office of Parks, Recreation and Historic Preservation (OPRHP) and New York State Department of Environmental Conservation (DEC). The New York State Parks Corps program aims to give those early in their career first-hand experience while also providing valuable service to New York State. Members live with one to five other members in a state park or DEC property and are supervised day-to-day by OPRHP or DEC staff. The SCA New York State Parks Corps is an AmeriCorps program. Location Trumansburg, NY Schedule March 2, 2026 - October 16, 2026 Key Duties and Responsibilities Members will help create/deliver programs that will enhance the visitor experience and reach visitors that cannot physically hike the gorge trails to experience the park in a different and meaningful way. SCA members will also lead gorge tours at Watkins Glen and tours and programs at Taughannock Falls, Robert H. Treman and Buttermilk Falls State Park. Members will research and deliver programs that highlight the rich history of our parks and historic sites, including, but not limited to, Newtown Battlefield State Park. Members will research and format presentations to have solid content but to be dynamic enough to be used by multiple educators and styles. SCA members will also work with FORCES (Friends of Recreation, Conservation and Environmental Stewardship) on a variety of projects and initiatives including but not limited to HWA (hemlock wooly adelgid) surveys, mapping projects, trail work, and volunteer coordination. Members might also be asked to help staff large events in the region such as the Cayuga Lake Triathlon, I Love My Park Day, Summer Concert Series and/or Silent Movie Under the Stars. Marginal Duties Goal 1: Member will research, design and deliver dynamic education programs to a variety of audiences. Goal 2: Member will establish their own program presentation style to allow them to be comfortable leading any number of programs to a wide variety of audiences. Goal 3: Member will assist in stewardship projects that help to directly enhance or protect our natural, cultural and/or historical resources. Required Qualifications We seek a person with passion and enthusiasm for sharing the natural world with others. Computer skills and digital design experience is a plus. Comfortable with public speaking. Works well in small groups and individually, as well as with remote work. Comfortable working outdoors and walking 5 miles or more per day. Basic knowledge of area natural history (training will be provided). Preferred Qualifications Bachelor's degree in education, environmental studies, or science preferred; relevant experience will be considered. Hours 40 per week Living Accommodations A shared four-bedroom house within Taughannock Falls State Park with two bathrooms, a kitchen, laundry, semi-private yard, and a location for Member vehicles. Compensation Amount of the Segal AmeriCorps Education Award being offered for successful completion of the member's term of service in 2026: $5,176.50 Amount of Living Allowance member will receive: $440/week, and Free housing provided All allowances are subject to applicable federal, state, and local taxes. Personal Vehicle Information Required Additional Benefits Defensive Drive Training First Aid/CPR Mental Health First Aid Interpretive Skills Certified Interpretive Guide Wilderness First Aid Training Leave No Trace Level 1 Educator Training Possible ACA Canoe Training Health Insurance AmeriCorps: Eligible/Required Equal Opportunity Statement The Student Conservation Association, Inc., is an Equal Opportunity Employer. The SCA strives to cultivate a work environment that encourages fairness, teamwork, and respect among all staff members and is committed to maintaining a work atmosphere where lifestyles may grow personally and professionally.

FLSA: Non-Exempt Benefits: Eligible Hours Per Week: 40/Full-time Met Council is America s largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity, and respect. Our programs are staffed by experts who help over 325,000 clients each year and advocate on behalf of all needy New Yorkers. Our services include 100% affordable housing at 21 locations, family violence services, Holocaust survivor assistance, geriatric social work, crisis intervention and the largest free kosher food distribution program in the world. Our network of 120 food pantries, affordable housing sites, and JCCs provide services directly in neighborhoods across New York City. Position Summary: The Mobile Pantry Lead plays a crucial role in ensuring the smooth and efficient daily operations of their assigned area, whether leading in Mobile Pantry services or supportive assistance at the on-site Preston Court Pantry. While the position involves a mix of physical tasks, customer service, and technical responsibilities, the core of this role is the skilled operation and safe driving of our mobile food truck. Success in this role requires a strong ability to confidently drive and manage the mobile truck, as it is central to delivering essential resources to the community. This dynamic position is perfect for individuals who excel in fast-paced, team-oriented environments and are deeply committed to serving their community with care, professionalism, and a strong sense of purpose. This is a fully in-person role with responsibilities divided between Mobile Pantry operations and support for the Preston Court Pantry. Mobile Pantry duties may require off-site work at various assigned locations or at the Food Program's main warehouse. Support for the Preston Court Pantry will always be based at the Food Program's main warehouse at 5361 Preston Ct, Brooklyn, NY 11234 Principal Responsibilities: Physical Tasks Mobile/Preston Pantry staff members play a vital role in pantry operations and are expected to perform essential physical tasks including but not limited to: Demonstrated ability to safely and confidently operate a large food truck Setting up and cleaning up Mobile Pantry distributions Operating warehouse equipment, including but not limited to pallet jacks, forklifts Stocking shelves with pantry items Carrying, sorting, and bagging produce Preparing and breaking down individual food orders for guests Assembling and disassembling pallets of food items Maintaining a clean and organized backstock area Customer Service Exceptional customer service is a cornerstone of this role. Pantry staff are expected to interact with guests in a friendly, respectful, and professional manner, whether in person or via the pantry's mobile communication system. Key responsibilities include: Answering phone calls, responding to text messages, and managing voicemails Assisting guests both in-person and virtually Ensuring guests adhere to pantry rules and guidelines Managing relationships with pantry managers, staff, and volunteers Technical Tasks Staff members are required to efficiently utilize the pantry's digital systems and office equipment to support operations. Key tasks include: Managing communications and relationships with our Mobile Pantry partners Operating office equipment, including printers, iPads, laptops, and smartphones Strong knowledge of Microsoft Office, Microsoft Teams, and inventory management computer programs Managing and adjusting guest and partner orders within the digital system Reviewing and utilizing reports to track inventory and other operational needs Additional responsibilities as required The role will also include strategic planning for growth and promotion of the Mobile food pantry. Competencies: Excellent communication skills with an ability to communicate effectively and warmly with a diverse range of clients Strong computer literacy skills Attention to detail, especially across multiple tasks Ability to work independently and manage multiple complex tasks simultaneously Ability to work effectively with other staff members to maintain seamless pantry operations Significant organizational skills, with strong attention to detail and an ability to stay focused on assigned tasks in a fast-paced environment Superior customer service skills Solid problem-solving skills Can-do, hands-on approach to getting the work done Credentials and Qualifications: High School Diploma (required) At least two years of relevant work experience (preferred) Possession of a valid, up-to-date driver s license suitable for operating vehicles (required) Knowledge of Kosher and/or Halal food rules or willingness to learn (preferred) CDL certification (preferred) Physical Demands: Required Constantly: Walking, sitting, grasping, bending, stooping, squatting, computer input, finger dexterity and coordination of hand, eye and foot Required Frequently: Standing, carrying iPad, files, and cases of various food items (10-50 pounds) Required Occasionally: Reaching above the shoulder, pushing and pulling Special Requirements: The Preston Court Pantry operates in a warehouse environment, while Mobile sites are entirely outdoors, requiring staff to adapt to varying weather and climate conditions. To maintain a safe working environment, all staff must strictly follow established safety protocols and guidelines. Steel-toe work boots must be worn at all times while operating in the warehouse. Clothing should be appropriate for a professional environment and public interaction, avoiding any profanity, political statements, or offensive branding. Compensation: $22 per hour - $25 per hour. Benefits: Major medical, dental, vision and life insurance; pre-tax commuter benefits; FSA; 403(b) with employer contribution; plus generous vacation, sick leave and holidays.

New York City Organizer Food & Water Watch is looking for an organizer to join our New York organizing team and help build field capacity to protect our food, water, and climate, with a specific focus on helping move New York City's buildings off of fossil fuels. The organizer will work closely with volunteers, community partners and other staff at Food & Water Watch. This position is based in New York City. About Food & Water Watch: Food & Water Watch is working to create a healthy future for all people and generations to come-a world where everyone has food they can trust, clean drinking water and a livable climate. Making this happen requires involving people in the pressing issues of our time at the local, state, and federal level, building on one win after another, as we develop a larger movement that has the political power to make our democratic process work. About the position: The organizer will report to the New York State Director and will work with other staff on the organizer and communications teams to support Food & Water Watch's work. The organizer will primarily focus on building a large activist base of new volunteers, while also mobilizing and engaging our existing base of volunteers. The organizer will recruit and train a large number of volunteers to petition, canvass, and phonebank. This is a full-time temporary grant-funded position for 6 months, with a likelihood of extension. Compensation: $51,400-$67,300 annually, depending on experience. Location: New York City, office in Downtown Brooklyn Responsibilities Recruit volunteers and allies. Build a strong base of volunteers and organizations in support of policies that move help improve energy efficiency for buildings and transition them off fossil fuels. Develop volunteer plan. Work with other staff and volunteers to create a development plan for the volunteer network. Organize campaign tactics. Plan and execute strategic tactics to meet the needs of our campaigns, including a large base-building drive and actions directed at elected officials. Build capacity. Develop the leadership of volunteers and grassroots organizations by offering training and organizing support. Represent Food & Water Watch. Speak at public events and in press interviews on behalf of the organization. Write to inspire action. Develop educational materials such as factsheets, action alerts, web site content and newsletter articles on campaign issues. Use digital tools. Become proficient in tools such as ThruText, Hubdialer, VAN, and Mobilize. Build Food & Water Watch for the long haul. Participate in member recruitment and fundraising activities for Food & Water Action. Carry out other projects as assigned. Required Qualifications: At least 1 year of full-time organizing experience, or an equivalent combination of full-time and volunteer experience. Demonstrated ability to develop effective organizing strategies. Familiarity with New York City politics Commitment to Food & Water Watch's core values of justice, human dignity, fair treatment, and equity. Ability to work effectively with people of diverse racial, ethnic, class, age, gender, and sexual orientation backgrounds. Excellent writing and verbal communication skills. Excellent time management & organizational skills and ability to balance multiple projects. Ability to work remotely using basic online programs, including email, Slack, and Google docs. Desired but not required skills and experience: Experience canvassing Experience training others to canvass Compensation: $51,400-$67,300 annually, depending on experience. Food & Water Watch provides an excellent benefits package for full-time employees. This includes 100% employer-paid health, dental and vision plans for staff; 403b retirement plans with employer contribution once eligible; paid time off; paid federal holidays and winter break (December 24 - January 1). Please include your resume, cover letter and three professional references to be considered. We will review your application and if we feel that your knowledge, skills and abilities are potentially a good match for our organization, we will be in contact with you. Position open until filled. Incomplete applications will not be considered. Food and Water Watch is an equal opportunity employer who encourages applications from women, people of color, LGBTQ individuals, individuals with disabilities, and other members of underrepresented groups. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Food & Water Watch (FWW) is committed to the health and safety of its staff members. Moreover, FWW, as an organization, promotes science-based policy. Science clearly shows that unvaccinated populations drive the spread of the coronavirus and the emergence of new variants, and that unvaccinated people are more likely to contract COVID and experience severe symptoms. Effective immediately, prospective new staff members are required to provide proof of vaccination or request a waiver as a condition of their offer of employment.

Agency Description: The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building thriving neighborhoods across the five boroughs. Job Description: SBS is seeking for a Staff Auditor/Staff Auditor Associate. Under the direction of the Director of Audit, with wide latitude for independent initiative and judgment, the candidate will conduct complex and detailed financial, operational, and management audits of grants, programs and activities. Specifically, the functions of the Staff Auditor/Staff Auditor Associate will be to: - Conduct complex and detailed financial, operational and management audits of grants, programs and activities in accordance with Generally Accepted Government Auditing Standards (GAGAS) and applicable rules, laws and regulations. - Evaluate systems of internal control including management, financial and operating procedures and practices for effectiveness and efficiency. - Examine financial books and related records to determine compliance with contract provisions, agency guidelines and grant requirements and determine whether financial controls and the maintenance of financial books and records are adequate. - Prepare audit reports based on audit analyses including drafting audit conclusions, findings and recommendations and prepare audit referencing of working papers. - Serve as a liaison on behalf of the agency on aspects relating to the audit process including providing technical assistance to the auditee. - Review staff auditor audit reports and train incoming staff auditors - Manage special projects as needed. We are looking to hire Staff Auditor/Staff Auditor Associate for this role. Please refer to qualification eligibility below. Position Eligibility Criteria: Staff Auditor Associate: A baccalaureate degree from an accredited college including or supplemented by 24 credits in accounting including one course each in auditing, cost accounting, and advanced accounting AND less than 2 years of full-time, satisfactory experience in financial, operational or management audits, and reviewing audit reports. Staff Auditor: A baccalaureate degree from an accredited college including or supplemented by 24 credits in accounting including one course each in auditing, cost accounting, and advanced accounting AND 2+ years of full-time, relevant experience in financial, operational or management audits, and reviewing audit reports. To Apply: All Applicants: Go to cityjobs.nyc.gov and search for Job ID: # 723374 Note: We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted. If you are unable to apply via Jobs NYC, you can email your cover letter and resume to ******************* with the following in the subject line: Staff Auditor If you do not have access to email, mail your cover letter & resume to: NYC Department of Small Business Services Human Resources Unit 1 Liberty Plaza, 11th Floor New York, New York 10006 Additional Information: This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37. However, note that per this program, employees may be required to report to the workplace in person if operational needs warrant. COMMUNITY COORDINATOR - 56058 Qualifications 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

HANAC, Inc. - originally founded by George Douris as the Hellenic American Neighborhood Action Committee - is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City. Program: Legal Victim & Witness Program Location: Astoria, NY. 11102 Position: Paralegal Specialist Part-time: 16 hours/ week Salary: $34 per hour, no negotiation. Work Schedule: Monday to Wednesday (9:00 Am to 1:00 Pm). Afternoons when are required. Provide information and assistance to individuals who are victims of a crime in the Civil, Criminal, and Immigration systems. Welcome clients and assess them with legal matters, provide appropriate responses based on the program attorney review, and maintain track of the data caseload. Major Functions/Accountabilities Record work time on ADP and report to the manager any issue related to attendance. Open contacts and matters in CLIO & immigration program accounts. Data and notes are required to be maintained on a daily bases. All documents are reviewed in Grammarly HANAC premium accounts first before sending drafts for review. Update caseload in excel with the services statistics. Complete court forms for program attorney review. Prepare client`s matters to submit in New York City courts and post office. Handle sensitive and personal information with an understanding and respect for client confidentiality. Maintain HIPPA regulations is required. Respond to telephone & e-mail requests for information and following up with clients & coworkers. Act as a liaison between the clients and any city departments or service departments. Make copies of any relevant material & prepare trial notebooks, affidavits, motions, claims, forms, and communications for client`s cases. Attend client`s hearings with the program attorney. Work with HANAC staff on client matters. Apply program assessments and elaborate safety planning when required. Perform other duties as assigned by Program Director and program attorney related to research in client`s cases. Organizing and archiving the documents related to completed and ongoing cases. Keeping track of changes in the legal framework and providing timely updates on these changes. Help with translations from Spanish to English when needed. The same help with the translation of Spanish to English, and other languages with the use of a translation line. Other office assignments and reports preparation upon attorney and management request. This job requires permanent traveling to the NYC Courts, and Police Precincts and maintaining receipts for transportation logs and reimbursements. Apply HANAC handbook policies all the time. Business attire is required Monday to Thursday. Remote work is allowed after probation, this position is mostly onsite. Apply and follow the program services manual. Attend training available. Qualifications A Bachelor's degree, minimum from an accredited four-year university or equivalent combination of training and experience, may be substituted for the educational requirements. 1-2 years of experience working in legal applications and case management databases is required. The ability to work on multiple client cases & good time management is required. Excellent written, verbal, and presentation skills. Provide writing samples when you apply for this job. Must have demonstrated computer skills, including Microsoft Excel, Word, and Outlook, and be familiar with entering data into online systems. Ability to maintain confidentiality, apply program guidelines, and follow procedures. Must be able to work a flexible schedule (evenings and weekends when needed). Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities. Bilingual English/ Spanish required. Knowledge of U-Visas, VAWA, T-Visas, Asylums, and Complex immigration cases is a plus. A notary license is a plus.

Brown and Caldwell, a national environmental engineering firm, has an exciting opportunity for a Project Manager to join our diverse team to lead and manage projects for New York clients. In this critical role, you will be responsible for managing wastewater projects, providing solutions for complex issues, utility management, business development, capital planning, design and engineering, and construction phase efforts. The ideal candidate should have strong verbal and written communication skills, be highly organized and capable of working in a diverse team environment and handling multiple tasks with competing priorities. Hybrid work is allowed. Detailed Description: Our New York City office is currently seeking a Project Manager to join our team. You will play a key role on client service teams pursuing, managing and executing utility projects for the water industry (water, wastewater, and stormwater). The successful candidate will utilize their consulting, technical, and project management expertise to help ensure successful client relationships with our key clients in New York. This person will also work closely with firm-wide technical experts and marketing team, and senior leadership to strategize, capture and successfully manage and execute water projects. Additional responsibilities: * Develop and manage scope, schedule and budget and negotiate agreements. * Facilitate multiple, concurrent large and small project delivery and execution (including managing subconsultants) on time, on budget and with expected level of quality. * Interact with clients, other project managers, discipline leaders and assigned staff to confirm work is progressing per schedule and budget and that the work is being developed to the appropriate level of completeness and quality. * Engage and cultivate effective project teams to support understanding and delivering on client needs and expectations. * Simplify complex topics for non-technical audiences and prepare and present quick-pointed summaries for executives, clients and stakeholders. * Facilitate and lead change management and risk management for large projects or programs. * Perform quality reviews for planning, engineering, administrative and construction tasks. * Manage permitting and project documentation. * Make Health and Safety a top priority; ensure compliance with company's and client's health and safety programs. * Supervise and mentor multiple individuals and teams. Required Qualifications: * BS Degree in Engineering (Civil, Environmental, Chemical, Mechanical, or related Engineering field). * Minimum of 7 years of professional work experience with large municipal water/wastewater utility engineering. * Professional in Engineering (PE) in New York or ability to obtain NY PE through reciprocity within 6 months of hire. * Candidate must have excellent verbal/written communication skills, organizational skills, and the ability to work well both independently and in team environment * Experience using Microsoft Office Suite (Word, Excel, Access, Teams, Outlook). Understanding of Autodesk Revit software. * Previous proven and successful project management experience on large municipal projects as either the lead or in an assistant project manager role with ability to obtain direct client references. * Strong planning experience through design and construction of large municipal and/or federal facilities. * Strong communication skills i.e. ability to communicate orally and in writing - across functions and teams, up and down the chain of command. * The ability to influence people to get things done. * Strong negotiation skills. * Ability to proactively resolve conflict. * Highly motivated self-starter with a passion to accomplish results. Preferred Qualifications: * MS degree in Engineering (Civil, Environmental, Chemical, Mechanical, or related Engineering field). * PMP certification from the Project Management Institute a plus Salary Range: The anticipated starting pay range for this position is based on the employee's primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future. Location C: Salary $128,000 - $174,000 You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter. Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits. About Brown and Caldwell Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction firm with 50 offices and 2,100 professionals across North America and the Pacific. For 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice-to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit ************************ This position is subject to a pre-employment background check and a pre-employment drug test. Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act

Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for a Training Scheduler to join us in our mission to save lives and prevent injuries. Position Highlights: Provide quality customer service to various parties, including students, instructors, training centers, and other stakeholders in an omnichannel contact center environment. Assist with complex and/or escalated customer contacts. Provide administrative support for state programs, assuring accuracy and compliance with specific program regulatory and/or contractual requirements. Coordinate multiple training schedules across all Roadway Safety programs, including, but not limited to, state and court programs. Manage all scheduling and administration of direct training course logistics that span DDC courses, WorkZone courses, instructor eLearning, instructor development, onsite training, virtual delivery, and continuing education courses (CECs). Research and drive resolution to a wide variety of complex problems pertaining to the delivery of training programs. Use analytical skills to recommend change management tactics for systems and processes to drive efficiency. What You'll Do: Professionally handle customer support calls, chat, email and/or other communication, meeting defined performance expectations and contractual regulatory requirements. Follow documented customer interaction flows. Provide specific and unique program information accurately to customers. Apply empathy, listening, and service techniques to defuse situations and avoid contact escalation. Use job aids, reference materials, and program training, and apply problem-solving skills to assist customers. Accurately enter customer information into business systems and complete routine transactions. Efficiently communicate through chat and email to research and resolve customer inquiries. Accurately input student data and process live credit card payments while maintaining data confidentiality. Clearly and concisely document customer interactions with account notes in business systems. Research and resolve complex customer issues/problems and communicate result. Provide Level 2 customer support via escalated phone calls, chat support, and email. Draft and submit written correspondence to customers and outside entities such as state agency, courts, probation officers, etc. as requested. Manage training calendars across all DDC & Work Zone programs including state/court programs. Support all delivery methods of in-person, eLearning, instructor development, onsites, virtual courses, and CECs. Prepare schedule of classes by program with attention to regulatory compliance and meeting program registration demand. Negotiate classroom arrangements with rental facilities to include space size needs, parking, audio-visual, cost, etc.; search for alternative spaces when rental fees are high as to increase program ROIs; adhere to budgeted amounts and provide variance documentation when overages occur; handle facility invoicing. Support scheduling and coordination of Master Trainers and part-time or contract instructors for training. Review instructor schedules completed by other colleagues prior to publishing for accuracy and completeness. Prepare instructor class confirmations. Manage instructor class monitoring schedules by program to include new instructors for certification, routine quality monitoring, and covert monitoring. Support training scheduling and process coordination for special needs and/or out-of-state customers. Input and track product and class form orders needed for scheduled training. Be proactive to avoid rush shipments and unnecessary expenses. Handle sales leads as assigned for state/court training in designated states. Convert leads to opportunities to sales while meeting all required timelines for customer follow-up. Manage onsite training administration from start to finish, including but not limited to: proposal creation, scheduling, communication, product orders, customer invoicing, instructor expenses, etc. Review, research, and manage all NSCL eLearning customer registrations and completions. Communicate system issues that have an impact internally and/or to external customers. Propose solutions when connected to your area of expertise. Provide administrative and customer service support to internal colleagues, consumers, training centers, and instructors. Maintain current knowledge of regulatory requirements; assure excellence and compliance at all levels of program service, both verbally and in writing. Support the Training Center Coordinator with instructor renewal processes, new training center and instructor acquisition, state licensing processes, etc. Assist existing training centers with orders of training materials and class forms; resolve problems through research and communication. Provide general feedback from customers/instructors/training centers about program administration, service, and NSC guidelines to colleagues. Work cooperatively with program staff to develop and maintain the current manual of rules and procedures for training centers and instructors. Provide project support to management as regards marketing, development, and revision of forms/procedures, correspondence, report writing, data analytics, trends, etc. Perform other related duties as assigned. We're Looking for Someone with: Associate's degree and 3-5 years of relevant experience, preferably in a contact center environment. Bachelor's degree preferred. Proficient with Microsoft Excel & Word. This is a remote position. Hourly rate for this role is: $21.75. Reasons You'll Love it here: NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following: At least 20 PTO days accrued 1 st year and 11 paid holidays Flexible work arrangements Comprehensive medical, dental, vision, and life insurance plans Flex spending accounts for medical and dependent care 403(b) & Roth 403(b) with employer match up to 6% Reimbursable training Dress for your day Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!" NSC is an equal opportunity employer.

Job DescriptionDescription: Through established curriculum/activities, the Group Leader supervises, organizes, and facilitates programs that promote cultural, physical, intellectual, and social growth. They ensure a supervised, therapeutic, and balanced experience that exposes children to wellness, leadership, and fair play opportunities. The Group Leader supervises youth who attend AYPYN and participate in programming. They assist in facilitating, organizing, and clerical supporting programs/activities with experiential opportunities through indoor and outdoor events/activities. The (5) Core Program Areas maintained are: Leadership and Service; Health and Wellness; Sports and Recreation; Education and Science, Technology, Engineering, and Math; and The Arts (Digital, Fine, Applied, and Performing). Essential Functions: Complies with all AYPYN and Agency policies, practices, and procedures. Provides constant and thorough supervision of the youth attending AYPYN. Ensures the safety of all youth. Maintains the AYPYN equipment and supplies. Responsible for the overall cleanliness of the space provided by Indian River Middle School. Develops, plans and/or facilitates high-quality and high-interest programming/activities. Ensures necessary data is collected (attendance, participation, etc.). Assists in the ongoing recruitment of Army-connected youth for participation in AYPYN programming. Ensures the execution and fidelity of the use of AYPYN funds. Reports any concerns to the After School Programs Site Supervisor. Other duties as assigned. Special Requirements: Work Environment: Office and classroom environment that will require occasional travel to events, conferences and/or meetings. Works in an office setting with a controlled temperature environment.? Occasional exposure to inclement weather conditions may occur depending upon assignments.? Equipment: This position is required to maintain a working knowledge of related office equipment including personal computers and printers, audio-visual equipment, telephone systems, copiers, fax machines, etc. Physical Demands: Must be able to sit, stand, walk, lift, carry, push/pull, climb, bend, and stoop. Must be able to perform fine motor skills, read, and type. Must be able to sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Encouraged to participate in various physical/recreational activities with the youth. Position Type/Expected Hours of Work: Part Time-Hourly, based on program needs, some flexibility in hours will be required. Following the Indian River Middle School calendar, must be present for AYPYN Programming Monday through Thursday from 1:00 - 5: 30 PM EST. This position requires you to work onsite. Remote work may be authorized during school breaks/cancellations and outside hours of program operation.? Travel: Some local travel required. Required Education and Experience: A minimum of a High School Diploma is required. Prior experience working with children, specifically at-risk youth, is preferred. Skills/Abilities/Knowledge: Strong organizational abilities and office skills are essential for this position. This person must also have excellent people skills and be a team player. Strong personal and engagement skills. Must possess the ability to understand/identify individual needs and physical capabilities of youth, including likes and dislikes. Must be able to work with privileged information in an unbiased and ethical manner. Ability to work with diverse populations. Must demonstrate effective and excellent oral and written communication skills and the ability to work cooperatively with others. Must be detail-oriented and possess excellent time-management skills. Requires self-direction, tact, diplomacy, and the ability to be clear, courteous, and professional. Able to react to change productively and handle other duties as assigned. Additional Eligibility Qualifications: Must maintain privacy of confidential information. Successful completion of routine pre-employment requirements as mandated by the New York State Department of Health, Office of Mental Health, and Office of Children and Family Services, along with ongoing clearances and exclusion checks. These requirements are to include employment health requirements, reference checks, criminal background checks/fingerprinting, State Central Registry clearance and eligibility to work in the United States. A valid NYS driver's license is required. Corporate Compliance, HIPAA Privacy Security, and Workplace Harassment and Discrimination Training and Nonviolent Crisis Intervention, First Aid and CPR will be required following date of hire. Must successfully complete specific training to deliver identified evidence-based programming. Requirements:

| Major goals and objectives and location requirements The PEOPLE App team is looking for a curious, detail-driven Business Analyst to join the team. In this role, you'll help us understand what's working, what's not, and - most importantly - why. Reporting to the General Manager, PEOPLE App, this person will be a key partner to product, marketing, monetization, and editorial leads, surfacing insights that influence strategic decisions, feature prioritization, and audience growth. Hybrid 3x a week- (New York, NY) In-office Expectations: This position is hybrid in-office, with the ability to work remotely for up to 2 days per week. About The Team | The Team and/or Brand. PEOPLE's accomplished team of editors, writers, designers and photographers are all dedicated to the brand's core mission: to inform, entertain and inspire by sharing the stories that everyone will be talking about. We're the go-to source for news about celebrities, entertainment and the royals, and we elevate powerful human interest stories and everyday people making a difference in their communities. The PEOPLE App offers a bingeable new way of reading our entertainment and news coverage, as well as access to even more pop culture content and in-app exclusives. In addition to being able to scroll, swipe and share stories that matter to you most, users will have access to exclusive video series, games, horoscopes and exclusive updates on PEOPLE's most talked about moments. About The Positions Contributions: Weight % | Accountabilities, Actions and Expected Measurable Results 35% - Performance Monitoring & Insight Reporting You'll own the daily pulse of the app, surfacing insights that drive decisions: Monitor 5-10 key metrics daily (e.g., DAU, retention, conversions) Flag anomalies, trends, and wins to the app leadership team Produce weekly/monthly insight recaps for cross-functional teams Build fast-turn analyses in response to real-time performance questions 35% - Deep-Dive & Strategic Analysis You'll dig beneath the surface to find root causes and strategic opportunities: Analyze why KPIs are moving - both up and down - across acquisition, engagement, and retention Explore behavior by cohort, channel, content type, and audience segment Identify and size new opportunities (e.g., underserved users, feature impact) Support A/B testing interpretation, retention modeling, and user funnel deep dives 20% - Dashboarding & Tool Ownership You'll ensure teams have the right data at their fingertips: Build and maintain Looker dashboards to visualize app performance Create self-serve tools for product, editorial, and marketing teams Manage metric definitions and reporting consistency across teams Collaborate with data engineering to improve data hygiene 10% - Cross-Functional Collaboration You'll partner across functions to drive smart, data-informed decisions: Work closely with product, marketing, editorial, and finance Contribute to roadmap planning and prioritization by translating metrics into strategy (opportunities, risks) Join standups, planning meetings, and sprint reviews as needed The Role's Minimum Qualifications and Job Requirements: Education: B.S. or B.A. required and/or equivalent experience. Experience: 3-5 years experience in business analytics, product analytics, or mobile growth - preferably within a consumer app or media environment. Specific Knowledge, Skills, Certifications and Abilities: Direct mobile app analytics experience, deeply familiar with mobile app KPIs including but not limited to DAU/WAU/MAU, retention (Day 1/7/30), session depth, time in app, churn, cost per acquisition, and push notification performance. Strong command of mobile app analytics tools: Amplitude, AppsFlyer, App Store / Google Play Consoles, Firebase, or equivalent. Advanced Excel and Google Sheets skills, with experience building robust models, performing complex analyses, and turning raw data into actionable insights. Fluent in Looker (or similar BI tools); confident building your own dashboards and data models. Analytical thinker who thrives on asking “why” and translating numbers into stories and strategy. Comfortable navigating large, messy data sets and surfacing what matters. Familiarity with push notification engagement, email performance, cohort analysis, and retention modeling. Exceptional communicator - you can share data-backed insights with technical and non-technical audiences alike. Self-starter who's comfortable operating in a fast-paced, lean team environment. Nice to Haves: Experience in entertainment/media, lifestyle, or consumer apps; SQL proficiency; experience working with marketing teams on campaign attribution It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing *************. The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ********************************** Pay Range Salary: New York: $90,000.00 - $110,000.00 The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of People Inc's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, People Inc. provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with People Inc. and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance. #NMG#

Job DescriptionHybrid work from home position with some in-person Flexible part-time or full-time opportunity (up to 37.5 hours per week) Grade 17Job Summary The Mental Health Counselor - Outreach Services will provide trauma-informed, wellness-focused support to individuals and families experiencing homelessness. Provides early intervention and care management services. Coordinates activities and events to promote community engagement and support homeless individuals and families to rebuild sustainable independence. This position will provide direct services to people of all ages, according to OCO's service delivery standards in diverse locations, including street-based, OCO offices, other agency offices, program sites, public places and the homes of consumers. Independently provides early intervention and care management services to homeless individuals. Carries out duties in accordance with Agency and Program policies and procedures. Key Responsibilities Provide crisis counseling, advocacy, and solution-focused support to individuals in crisis or with severe mental illness. Assist consumers in accessing community services and monitor service provision. Develop assessments and service plans using a strengths-based approach. Facilitate life skills coaching, education, and support groups. Promote positive relationships among participants, families, and communities. Collaborate with community partners to implement joint protocols and ensure compliance. Organize and participate in community-building and empowerment events. Maintain accurate and timely documentation of services and outcomes. Provide training to staff and partners on specialized topics. Support direct service staff through casework guidance and problem-solving. Represent the agency in community settings and lead program-specific initiatives. Participate in on-call crisis intervention and staff support as needed. JOB REQUIREMENTS Must be able to communicate effectively orally and in writing. Must be comfortable providing direct services on the street to homeless individuals, including counseling supports Must be able to work independently and be self-motivated, resourceful, organized and adaptable in carrying out job duties. Must have the demonstrated ability to work with others in a warm, non-judgmental manner and be a positive role model Must be able to cooperatively plan with others and be creative in planning. Must exhibit professionalism, good judgment and flexibility. Must possess valid NYS Driver's license and have access to registered, reliable vehicle for travel and transporting clients. Must have acceptable physical and mental health to carry out responsibilities of the position. MINIMUM QUALIFICATIONS Graduation from an accredited college or university with a Master's Degree in Social Work, or Counseling (LCSW, CASAC, LMSW, LMHC, RN or Licensed Psychologist) and one year experience working with homeless individuals Click here for more info about OCO's Services! Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person. Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position. Review Vacancy Date Posted 12/02/25 Applications Due12/17/25 Vacancy ID203933 * Basics * Schedule * Location * Job Specifics * How to Apply NY HELPNo AgencyEnvironmental Conservation, Department of TitleTrades Specialist (Sign Fabrication) Occupational CategorySkilled Craft, Apprenticeship, Maintenance Salary Grade12 Bargaining UnitOSU - Operational Services Unit (CSEA) Salary RangeFrom $50425 to $61548 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 40 Workday From 7 AM To 3:30 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Fulton Street Address Northville Sub-Office City Northville StateNY Zip Code12134 Duties Description - Perform skilled sign painting techniques and supervise staff in sign fabrication. * Produce and repair signage using various equipment, processes and materials. * Layout of signage, prepare sketches for signs and graphics, utilize silk screen materials and processes for large scale sign production, materials estimates and inventory controls, use and knowledge of software including;Gerber Omega, Gerber FX printer and cutter, thermal printing, Corel Draw, Summa 2 vinyl cutter, and Shop Sabre CNC router programming and software. * Assist in the tracking and evaluating of materials and methods. * Operate various hand power tools associated with sign production. * Other duties as assigned. * Although the position is supervised by higher level staff, a considerable level of independence and professionalism is expected. Minimum Qualifications Four years of full-time experience in the design, lettering and making of signs under a skilled tradesperson which would provide training equivalent to that given in a training, apprenticeship, or equivalent program; or an equivalent combination of experience and training gained by completion of technical courses in painting and sign painting at a school, institute, or branch of the Armed Services. When required to operate motor vehicles, candidates must possess a valid New York State driver's license appropriate for the type of vehicle to be operated. In accordance with union contract, this position is anticipated to be filled by an eligible DEC - CSEA Operations Services Unit 03 employee who meets the minimum qualifications. Additional Comments Must have a valid driver's license or demonstrate the ability to meet the transportation needs of the position. Must be able to negotiate difficult terrain. Must be able to work in remote areas. Must be able to work in adverse weather conditions. Overtime may be required. Must be available for emergency response. Must be available to respond to after-hours emergencies. Must be able to lift and move objects up to 80 pounds. We offer a work-life balance and a generous benefits package, worth 65% of salary, including: * Holiday & Paid Time Off * Public Service Loan Forgiveness (PSLF) * Pension from New York State Employees' Retirement System * Shift & Geographic pay differentials * Affordable Health Care options * Family dental and vision benefits at no additional cost * NYS Deferred Compensation plan * Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds * And many more... For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts. The Department of Environmental Conservation (DEC) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. DEC is committed to developing a workforce which represents the diverse population of New York State. DEC embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency. Please be advised, the New York State Department of Environmental Conservation does not use E-Verify, and we are unable to provide sponsorship for employment visa statuses (i.e. H-1B, Self-Sponsorship, STEM OPT). Some positions may require additional credentials or a background check to verify your identity. Name Heath Boomhower Telephone ************ Fax ************ Email Address *************************** Address Street 625 Broadway City Albany State NY Zip Code 12233 Notes on ApplyingPlease mail/email your resume to the above. Be sure to include Vacancy #25-203933 on your resume and in the subject line of your email or it may not be accepted.

Benefits: Bonus based on performance Opportunity for advancement Training & development ASP - America's Swimming Pool Company is America's premier swimming pool service company. We have been operating for over 15 years with an outstanding reputation. We pride ourselves on providing "resort quality pool services". To do this we have built a team of dedicated, enthusiastic technicians who enjoy delivering resort-quality service and treating our customers with the utmost respect.Our Mission: At ASP, we create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge and the relentless pursuit of excellence.Because of our approach, we have earned loyal customers who expect and desire dependable, quality swimming pool solutions. We guarantee satisfaction with our services and do not require long-term contracts. We are fully licensed and insured and our team members are among the best in the swimming pool service industry. Responsibilities:Success in this position will be determined by the following measurable results: Manage customer communications (phone calls, emails, and text messages) and schedule jobs. Assist with billing, accounts payables, and accounts receivables. Assist with vendor management. Assist in screening & interviewing potential employees We are specifically looking for an individual who demonstrates these behaviors consistent with the ASP way of doing business (our culture and values): Acting with Integrity; Superior Knowledge; Passion for the Company; Customer Focus; Accountability and Discipline; Respecting Others; Excellence in ALL we do; and Safety First at all Times. Requirements:Requirements for this position are that you have: (1) At least 1 year of customer-facing responsibiities; swimming pool industry-related experiences preferred; and (2) a valid driver's license with a clean driving record. (3) a stable home wifi connection (4) a work location with good cell phone service. (5) a positive, diplomatic personality. (6) live full-time within 30 miles of Westchester County, NY (occasional in-person attendance required). Bonus Potential:This position has the potential of earning an annual bonus by the company when specific gross revenue goals are met for the year or when certain pre-determined benchmarks are achieved. Benefits:You will receive paid vacation time following a qualifying period. Next Steps: We look forward to learning more about you as you go through our hiring process. Flexible work from home options available. Compensation: $20.00 - $25.00 per hour ASP is the nation's largest and most trusted swimming pool cleaning franchise system with 257 locations across 20 states. Each location is independently owned and operated by a small business owner. Our locations experienced professionals service over 420,000,000 gallons of water each week- always with reliable, friendly service and a flat, affordable rate. A Leader in the Swimming Pool Service Industry ASP was founded by Stewart Vernon in 2002, and he still leads the franchisor today. He drives the company's vision of increasing efficiency and lowering prices with a proven system and technological advances which each location employs. For example, ASP's proprietary software platform, Pool Ops , automatically emails our clients a weekly digital report after each visit that includes the time of service, services performed, chemical balance, chemicals added, and a picture of the clean swimming pool. Follow @lifeat ASP to see what life is like working with an ASP team! #LifeatASP This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to America's Swimming Pool Corporate.

Job DescriptionDescription: About Us For over 175 years, Seamen's Society has been dedicated to helping children survive, thrive, and succeed. Our programs provide critical support to vulnerable children and families, and we are looking for passionate, dedicated professionals to join us in making a difference. If you're seeking a rewarding career where your work truly matters, we invite you to be part of our mission. With opportunities in Brooklyn and Staten Island, we offer competitive salaries, career growth potential, and a comprehensive benefits package. Seamen's Society for Children and Families is a 501(c)(3) nonprofit organization and an Equal Opportunity Employer. Take the next step in your career and help create brighter futures for children and families, apply today! Job Summary: The Supervisor is responsible for ensuring the day-to-day functions of the Enhanced Family Foster Care case planning unit. Responsible for providing social work guidance, coordination, supervision to a Parent Advocate and a team of Case Planners. Works from a team-oriented approach and structure to ensure the delivery of high-quality and responsive services to all families within their unit. Duties and Responsibilities: Provides weekly supervision to a core team of 4 Case Planners and 1 Parent Advocate Facilitates the goal-oriented Family Case Plan ensuring input from all members of the family as well as assigned staff Actively collaborates with supporting departments to ensure the delivery of service matches the immediate needs of the family Manages staff work hours and schedules, including ensuring PTO and remote work coverage Actively reviews family permanency plans with a lens toward safe and timely reunifications Directly intervenes on any high-risk cases or concerns Provides case coverage in the absence of staff Actively participates in monthly QA/QI meetings, Safety Reviews, Permanency Reviews, and other relevant case planning focused meetings Ensures the timely entry and quality of all case notes entered by the team Ensures the timely completion and quality of all relevant reports including FASPs, Permanency Hearing Reports, Court Reports Actively prepares staff for family court proceedings, family team conferences, and other externally case driven meetings Works with the team to ensure that all Family Team, Placement Preservation, Goal Change, Reunification Conferences and Parent to Parent Conferences are scheduled and held as appropriate Ensures timely and transparent staff evaluations with a lens toward ongoing development Requirements: Required Skills, Knowledge, and Abilities: Microsoft 365 proficiency and knowledge of Connections Team player with strong planning, organizational, and follow-up skills Ability to manage and supervise all staff. Ability to perform the essential functions of the job with or without a reasonable accommodation Ability to handle and resolve recurring problems Qualifications/Requirements: MSW or related degree with prior supervisory experience in child welfare required. LMSW preferred Valid driver's license preferred. Due to the nature of the work environment work hours will be based on the needs of the program and may vary. Our Agency operates in 2 locations: Staten Island and Brooklyn. The ability to travel between sites may be necessary. Performs other duties/responsibilities as assigned within the scope of the position Why Join Us? At Seamen's Society for Children and Families, we value our team members and are committed to providing a supportive, rewarding, and growth-oriented work environment. As part of our team, you'll enjoy a comprehensive benefits package designed to support your professional and personal well-being: Extensive Training & Career Development - Gain hands-on experience with comprehensive training programs to enhance your skills and career growth. Generous Paid Time Off & Holidays - Maintain a healthy work-life balance with our comprehensive PTO package, including: 13 paid holidays throughout the year, Half-day Summer Fridays to make the most of the season, Ample vacation, personal, and sick time so you can recharge and focus on what matters most. Your well-being is a priority for us. Take time to rest and recharge. Robust Medical, Dental, & Vision Insurance - Stay covered with our significantly subsidized plans designed to fit your needs. Company paid Life Insurance & Financial Security - We offer life insurance, a generous 403(b) retirement plan (with agency contribution), and a tax-deferred annuity to secure your future. Commuter Benefit Program & Flexible Spending Accounts - Save money on daily expenses with our commuter benefits and FSA options. Exclusive Perks & Discounts - As part of our team, you'll gain access to Plum Benefits, the leading Corporate Entertainment Benefits provider. Enjoy exclusive discounts, special offers, and preferred seating for top attractions, theme parks, shows, sporting events, movie tickets, hotels, and more. Employee Assistance Program - Receive confidential support services for mental health, financial advice, and personal well-being. Internship & Referral Programs - Help build the future by mentoring interns or referring great candidates and earning incentives. Additional Information Seamen's Society is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We respect diversity and accordingly are an equal opportunity employer that does not discriminate based on race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

| Major goals and objectives and location requirements We are seeking a Senior or Lead Infrastructure Software Engineer to design, develop, and automate scalable microservices and IT workflows in the cloud (AWS and/or GCP). In this role, you will collaborate closely with platform, IT networking, system administration and operation support, and IT Engineering applications teams to build robust solutions, streamline operations, and continuously improve our infrastructure tooling. You'll leverage modern programming languages, Infrastructure as Code (IaC), and cloud-native services to ensure our environments are highly available, secure, and cost-optimized. Key Responsibilities Microservices Development Architect, implement, and maintain microservices and supporting APIs that facilitate infrastructure automation and operational workflows. Collaborate with application teams to integrate, scale, and optimize cloud-native services using container platforms, e.g. Kubernetes, EKS, ECS, GKE. Infrastructure Automation Develop and maintain Infrastructure as Code (IaC) solutions (e.g., Terraform, Ansible) for provisioning, configuring, and managing cloud and on-prem resources. Automate CI/CD pipelines, ensuring reliable code deployment and environment consistency. Cloud Platform Engineering Leverage AWS and/or GCP services, e.g. AWS EC2, EKS, and Lambda, GCP Cloud Functions, Compute Engine, and GKE, to architect secure, scalable, and cost-effective environments. Implement best practices for networking, storage, and identity such as tagging. Workflow Orchestration & Tooling Build internal tools, scripts, and services that enhance developer productivity and streamline operations. Integrate and orchestrate workflows across cloud platforms, third-party APIs, monitoring systems, and custom automation frameworks. Performance, Reliability & Security Implement best practices for observability (logging, monitoring, alerting) across distributed microservices and cloud infrastructure. Collaborate with other DevOps teams to ensure high availability, performance tuning, and fault tolerance in production environments. Adhere to security compliance requirements and industry standards, e.g. from the #info-security team, in design and development. Collaboration & Mentorship Work closely with cross-functional teams (IT Engineering and applications) to share knowledge, drive innovation, and maintain coding standards. Provide technical leadership and mentor junior engineers, guiding them on best practices in cloud development and infrastructure automation. Continuous Improvement Keep abreast of emerging technologies, tools, and industry trends in cloud, containerization, DevOps, and microservices. Advocate for and implement process improvements, encouraging a culture of experimentation, learning, and rapid iteration. In-office Expectations: This position initially is hybrid in-office, with the ability to work remotely for up to 3 days per week. The office is located conveniently in the World Trade Center of New York City. About The Team: | The Team and/or Brand. People Inc's Enterprise IT Infrastructure Engineering team comprises three groups, led by the Director of IT Cloud & Infrastructure Engineering. Our Cloud Operations & Automation team staffed with cloud and DevOps engineers who facilitate the migration of applications to AWS using the 7 R methodology, manage our EKS clusters, EC2, Lamda, CI/CD toolchain, automate workflows and create CI/CD pipelines, and contribute to our Cloud Center of Excellence. The second group is an internal infrastructure team that designs and supports commonly held infrastructure components including, Nutanix, Rubric, NetApp, Hitachi, Bluecat, Linux, Windows Server among others and our third team, Network Engineering who support all aspects of our multifaceted network infrastructure and ip4v communications for the global enterprise. About The Positions Contributions: Weight % Accountabilities, Actions and Expected Measurable Results 30% Microservice development - Develop and support containerized microservices and APIs. Integrate microservices into existing infrastructure environments. Deploy and run microservices according to SLOs/SLAs. 25% Automation & orchestration - Automate provisioning, configuration, and maintenance tasks across AWS and GCP. Establish and maintain CI/CD pipelines for infrastructure and application deployments. Implement effective monitoring, logging, and alerting. Expected to achieve faster and more frequent releases and reduced MTTR. 20% Platform infrastructure development - Architect secure, scalable AWS & GCP environments. Develop and manage Terraform and Ansible scripts for IaC and configuration as code. Expected reduced config errors, faster provisioning time. 10% Performance & reliability - Maintain high availability and responsiveness of IT Engineering platform services. Define and track KPIs/SLOs for critical systems. Perform load tests, capacity assessments, and ongoing performance tuning. Set up actionable alerts for CPU, memory, and network utilization. Expected high availability of platform services and fewer recurring performance issues. 10% Technical leadership and mentoring - lead platform PoCs, team training, workshops. Improved team skills, successful PoCs, positive feedback. 5% Collaboration and stakeholder engagement - responsible for cross-functional alignment, documentation, updates. Resulted in high satisfaction, on-time projects, minimized rework. The Role's Minimum Qualifications and Job Requirements Education: Bachelor's degree in software engineering, MIS, Computer Science or relevant work experience Experience: 5+ years designing and developing software solutions in a cloud environment (AWS and/or GCP). Demonstrated experience building and deploying microservices, e.g. REST APIs, gRPC. Hands-on automation of infrastructure using IaC tools (Terraform, Ansible). CI/CD pipeline design and implementation, e.g. Jenkins, CNCF Argo. Experience with platform observability tools, e.g. Prometheus, Grafana, ELK stack. Specific Knowledge, Skills, Certifications and Abilities: Proficiency in one or more programming languages, e.g. Golang, Python, Java, for microservices and automation scripts. Familiarity with containerization (Docker) and container orchestration (Kubernetes, EKS, ECS, GKE). In-depth knowledge of AWS/GCP core cloud services (Compute, Networking, Storage, Security). Experience with serverless technologies (Lambda, Cloud Functions) a plus. Understanding of IAM, VPC security, encryption, and compliance frameworks. Ability to follow secure coding practices and incorporate security checks into pipelines. Strong communication skills to collaborate with distributed teams and cross-functional stakeholders. Ability to mentor, lead design discussions, and handle complex problem-solving with minimal oversight. % Travel Required (Approximate) : less than 10% It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing *************. The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ********************************** Pay Range Salary: New York: $140,000 - $160,000 The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of People Inc's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, People Inc. provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with People Inc. and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance. #NMG#

The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation. At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments and advocate for people and principles with fierce and tenacious determination. We are currently seeking a bilingual Spanish speaking Mitigation Specialist. The Bilingual Mitigation Specialist conducts in-depth investigations and biopsychosocial assessments to gather information that supports defense counsel during the pre-plea or pre-sentencing phases of a client's criminal case. This role involves developing client-specific service plans, locating and facilitating referrals, and advocating for alternatives to incarceration or detention, including bail reduction. The Specialist works closely with courts, the District Attorney's Office (DAO), the Department of Probation (DOP), treatment providers, and clients' families. Maintaining thorough and up-to-date documentation and managing a caseload while meeting all contractually mandated client contacts are essential responsibilities. This hybrid position requires a bilingual (Spanish-English) professional with compassion, strong advocacy skills, and cultural humility to work with justice-involved individuals. Responsibilities include in-person court appearances, client meetings in the office and correctional settings, and community outreach, alongside remote work in accordance with organizational policies and case needs. Salary: $70,000/year Requirements Essential Duties: Conduct comprehensive biopsychosocial assessments to develop holistic client narratives for use in court. Develop and implement individualized service plans in partnership with clients. Advocate orally and in writing to courts, the DAO, DOP, and other relevant entities for alternatives to incarceration and other supportive interventions. Write persuasive court reports, including Pre-Plea and Pre-Sentence Memorandums. Orient clients to the program, provide support throughout participation, and engage with family members as needed. Refer clients to appropriate treatment providers and maintain follow-up to support service plan completion. Track and document client progress, including service participation, engagement, and achievements. When court-ordered compliance reports are necessary for CAS, report to the court as required, including non-compliance via 3-party notification. Collaborate with defense attorneys and court personnel to support positive legal outcomes. Maintain thorough and timely case documentation in ECM on the Salesforce Platform and Google-based systems. Participate in outreach efforts to build and sustain referral sources and new case flow. Promote Osborne's mission and services through communication and relationship-building with external stakeholders. Perform additional duties as assigned. Minimum Qualifications: Bilingual in Spanish and English (oral and written fluency required). Master's degree in Social Work, Criminal Justice, Forensic Psychology, or related field preferred; Bachelor's degree required. Minimum of two years of progressively responsible experience in a criminal justice setting. Demonstrated experience conducting psychosocial investigations and preparing court-related documents. Familiarity with court systems and experience advocating before judges, DAs, and other legal entities. Experience supporting clients with mental illness, developmental disabilities, or substance use disorders. Experience managing a caseload, prioritizing tasks, and meeting legal deadlines. Key Competencies: Strong advocacy and interpersonal skills with the ability to build trust across diverse communities. High level of cultural competence, particularly in working with Spanish-speaking communities and across lines of race, class, and ability. Excellent written and verbal communication skills, including persuasive and trauma-informed writing. Strong analytical thinking and the ability to synthesize and communicate large volumes of complex information. Proficiency with Google Workspace; experience with electronic case management systems preferred. Ability to work independently and collaboratively in hybrid environments. Strong time management, adaptability, and initiative. Commitment to justice, equity, and the dignity of every client. Benefits of Working at Osborne Generous benefits include four weeks of vacation, tuition reimbursement, flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match. Career development through ongoing training and individual development plans. The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. Thank you for your interest in the Osborne Association. Be sure to include a cover letter with your application. No phone calls please. We wish we could personally respond to each application. However, we are unable to do so due to the volume of interest received. ** Salary is based on commensurate experience and other qualifications. Salary Description $70,000

Job Description About City Harvest City Harvest is New York City's first and largest food rescue organization, and we believe all New Yorkers deserve access to the food they need to thrive. With over 40 years serving New Yorkers in need, City Harvest is recognized as a leading equity-driven organization that works alongside our partners to rescue nutritious food and deliver it for free to our neighbors, offer free nutrition and culinary education programming, and advocate to strengthen the local food system. City Harvest is committed to being there to provide food to all New Yorkers experiencing food insecurity today and to those who may need us in years to come. Stepping Up for Our Neighbors and Communities New York City is one of the world's most affluent cities, yet 50% of working-aged households are struggling to make ends meet and 1 in 4 children is experiencing food insecurity, with communities of color disproportionately impacted. City Harvest is a critical source of nourishment and hope within our city. Amid an affordability crisis and the rollback of federal nutrition programs, the number of New Yorkers in need of food assistance is at a record high. In 2019, there were about 25 million visits to soup kitchens and food pantries. Last year there were more than 46 million visits, reflecting the urgent and ongoing demand for food assistance. Job Overview: The Inventory Controls Manager is responsible for managing all inventory in the FRC of which 79% are perishable items. This includes but is not limited to; all food that is stored in the FRC and products held for third party organizations utilizing space in the FRC. They will lead regular inventory checks and counts as well as be responsible for related KPI tracking for cost efficiency and loss prevention. They will own the process of reconciling virtual and physical inventory and will be an integral part of managing multiple City Harvest systems. The Inventory Controls Manager will be responsible for maintaining the lowest possible amount of waste within the FRC. Position will provide leadership in cross-functional inventory governance, working with key internal functional areas including Warehouse, Supply Chain, Volunteer Services, Business Intelligence, Programs, transportation and logistics and finance team to understand and monitor the full lifecycle of our food through the warehouse and will support identifying and implementing areas for improvement. This role reports to the Director, Procurement & Inventory Controls and is fully on-site in Sunset Park, Brooklyn. Roles and Responsibilities: Physical Inventory and Quality Assurance: Analyze transaction activity in collaboration with warehouse leadership and mitigate bottlenecks. Ensure products are shipped timely, working to minimize waste and increase inventory throughput. Conduct daily warehouse inspections and walk-around with the specific goal of overseeing expiration dates, food safety (cold chain and temperature zones) and quality monitoring. Accurately manage inventory being stored in FRC by third parties. Work with appropriate team members to ensure that product is properly tracked. Develop process to accurately track third party inventory that can be used on a day-to-day basis by Warehouse team members and City Harvest staffers who are directly managing relationships with third party entities. Collaborate with Finance for valuation and reporting. Develop annual inventory strategy and advanced demand forecasting tied to program goals. Risk assessment and mitigation plans for high-value inventory. Systems and Documentation: Support efforts to streamline current WMS and IMS systems, serve as team lead for any system changes in the future. Create and maintain, as appropriate, detailed formal procedures which document every step necessary to perform inventory transactions (SOP creation and maintenance). As needed, deliver dynamic inventory data and reporting for analysis. Teach and reinforce principals of accurate receiving practices based on product type, food safety, accurate load practices and cycle counting. Manage the accuracy and compliance of inventory policies and procedures, with a goal of consistent adherence, in support of internal and external audit requirements. Act as subject matter expert for inventory-related system enhancements and upgrades. Serve as point of contact for dashboard development. Oversee implementation once generated. Cycle Counting and Audits: Oversee and lead EOY inventory counts, ensure that other areas of SC team are familiar with process and goals. Oversee City Harvest's formal cycle counting program. Elements of the program include: Leading the cycle counting process and auditing the results. Analysis and resolution of inventory discrepancies discovered. Root cause analysis, problem resolution, retraining as necessary, and reporting of results. Support audits and inspections by all regulatory agencies (i.e. AIB, USDA, Feeding America) Lead special projects as appropriate. Maintain AIB standards and actively participate in audit preparation. Stay up to date on any internal or external trainings and best practices. Repacks and Receipting: Oversee inventory for City Harvest repacks. Ensure that all repacks have appropriate product types and quantities. Reconcile all repacks in a timely and accurate manner to ensure that repacked product does not stagnate at FRC. Receipt all City Harvest pounds to various food providers (Feeding America, Feed the children, Etc.) Job Specifications: Knowledge: Food Safety standards especially as related to fresh produce handling and supply chain logistics Ability to anticipate disruptions and develop multi-layered plans and contingencies as necessary Ability to work in a team environment and communicate necessary information to team members in a remote work setting and cross functional environment. Understanding of the emergency food network and food insecurity in NYC Timely follow up and excellent attention to detail Technical Skills: Directly-related experience in a food warehouse with different temperature zones- cooler, freezer, dry - is required Hands-on ERP and WMS experience, with a focus in inventory management Advanced analytics for demand forecasting, inventory planning, and cost control. Strong communication and organizational capability. Demonstrated, successful project management experience is a plus Proven team work and ability to work with different groups with competing interests Excellent skills in Excel, Word, and PowerPoint. Required Experience: 5-7 years relevant work experience, including fresh produce Experience handling difficult situations and producing agreeable results Detailed oriented, highly organized and enjoy coordinating activities Strong knowledge of concepts, practices and procedures related to Supply Chain Excellent time management skills with the ability to prioritize and make time-bound decisions The ideal candidate will be determined, outgoing, positive, articulate and diplomatic Education: Bachelor's Degree in General Business, Supply Chain, Logistics, with APICS certification strongly preferred or Associate's Degree with at least 5 years of directly-related experience is required. Working Conditions: Combination of office and warehouse environment, with time spent auditing and investigating inventory in all warehouse zones, including freezer. Working in powered equipment at different heights Ability to meet physical requirements and lifting over 30 lbs. The Inventory Controls Manager will work at our facility in Sunset Park, Brooklyn.