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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Redmond, WA | $42,485 | $20.43 |
| 2 | Washington, DC | $40,662 | $19.55 |
| 3 | Ione, CA | $40,235 | $19.34 |
| 4 | Boston, MA | $39,506 | $18.99 |
| 5 | New York, NY | $38,376 | $18.45 |
| 6 | Jersey City, NJ | $37,713 | $18.13 |
| 7 | Hartford, CT | $37,064 | $17.82 |
| 8 | Chicago, IL | $36,949 | $17.76 |
| 9 | Denver, CO | $36,714 | $17.65 |
| 10 | Garden City, MI | $34,782 | $16.72 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $114,811 | $55 | - |
| 2 | Customer Liaison | $96,923 | $47 | - |
| 3 | Customer Account Executive | $91,755 | $44 | - |
| 4 | Customer Relationship Specialist | $87,976 | $42 | - |
| 5 | Service Officer | $83,368 | $40 | - |
| 6 | Telesales Representative | $83,054 | $40 | - |
| 7 | Customs Consultant | $81,664 | $39 | - |
| 8 | Telephone Service Adviser | $80,583 | $39 | - |
| 9 | Senior Representative | $77,997 | $38 | - |
| 10 | Customer Service Senior Associate | $75,765 | $36 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Deutsche Bank | $37,032 | $18 | - |
| 2 | Credit Suisse | $36,577 | $18 | - |
| 3 | Legg Mason | $36,529 | $18 | - |
| 4 | Gen Re | $36,407 | $18 | - |
| 5 | Investors Heritage | $36,193 | $17 | - |
| 6 | BNP Paribas | $35,973 | $17 | - |
| 7 | ABN AMRO Chicago Corporation | $35,839 | $17 | - |
| 8 | Invesco | $35,768 | $17 | 2 |
| 9 | Moody's | $35,661 | $17 | 1 |
| 10 | Royal Bank of Canada | $35,136 | $17 | 28 |
| 11 | McKee Risk Management | $34,735 | $17 | - |
| 12 | Minnesota Mutual Companies Inc | $34,096 | $16 | - |
| 13 | ING USA Holding Corporation | $33,906 | $16 | - |
| 14 | Wellington Management | $33,756 | $16 | - |
| 15 | Northern Trust | $33,681 | $16 | - |
| 16 | FHLBank Chicago | $33,490 | $16 | - |
| 17 | Western Asset Management | $32,863 | $16 | - |
| 18 | Allianz Life | $32,330 | $16 | - |
| 19 | Redwood Trust | $32,164 | $15 | 3 |
| 20 | Silicon Valley Bank | $30,508 | $15 | - |