Patient Access Representative jobs at Archbold Medical Center - 44 jobs

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well‐being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Job Summary: The Trauma Registrar III is a Trauma Registrar with an RHIT certification and 5‐7 years of trauma registry experience (or 8‐10 years of trauma registry experience in lieu of RHIT) working at a Wellstar Level I or II Trauma Center. This position serves as a coding resource to team members while abstracting and coding records daily. The Trauma Registry is a complex injury and disease specific database that is integral to the operations of the trauma center. Quality Trauma Registry data must be collected by every trauma center and is critical to the success of a trauma program. The Trauma Registrar is responsible for the management of all components of the Trauma Registry, including data collection, data abstraction, data entry, data retrieval/statistical conversion, and data validation. The Trauma Registrar and Certified Trauma Data Analyst positions report directly to Trauma Program Manager. Key responsibilities of the role include: Data abstraction/ entry, database management, inter‐rater reliability and data validation, uploading data to state and national trauma registries, analysis of data frequency submission reports, monitoring the database for data integrity and mapping inconsistencies as well as error correction and report writing. Trauma Registry data is vital to daily operations, process improvement, benchmarking and improving the quality of trauma care delivery. Injury Prevention and Outreach events are developed based on the trauma population captured within the Trauma Registry. Ongoing trauma operations including staffing for trauma clinical care units and Trauma Surgery staff is based on trauma volume and trends. There are regulatory and statutory requirements for trauma centers to maintain high quality trauma registries. Trauma Registrars must maintain proficiency in anatomy/physiology, in health information technology, trauma specific software, and knowledge of a variety of trauma scoring/scaling methods is essential. The Trauma Registrar must also have knowledge of two independent coding systems: ICD‐10‐CM/PCS and Injury Severity Coding (AIS). The Trauma Registrar must also learn EMS procedures and terminology, nursing procedures and terminology, radiology terminology, and understand disease processes for capturing comorbid conditions and complications for the registry according to the National Trauma Data Bank (NTDB). They should also have knowledge of ICD‐9‐CM/PCS for reports and historical data. Core Responsibilities and Essential Functions: 1. Data Abstraction/ Entry a. Responsible for the abstraction of data from various data sources (electronic health record, Trauma Activation Logs, PI Data sheets, etc.) necessary to complete trauma records within the hospitals Trauma Registry database. b. Utilizes technical coding principles expertise to accurately assign appropriate ICD‐10‐ CM diagnoses and ICD‐ IO‐PCS procedure codes into trauma database to the greatest specificity. c. Utilize technical trauma specific coding principles expertise to assign appropriate AIS codes used to calculate the ISS (injury severity score). d. Identify activation levels and report to Charge Capture for appropriate reimbursement. e. Identifies records that fall within the Trauma Registry inclusion criteria for hospital, state, and national registries. f. Performs data abstraction and entry using established rules and definitions set by the National Trauma Data Bank (NTDB), Trauma Quality Improvement Program (TQIP), State Registry and the hospitals data dictionaries. g. Informs the Trauma Program Manager (TPM) of all relevant trauma audits filter inconsistencies via monthly Quality Assurance Reports. h. Informs the Trauma Program Leadership of all opportunities for improvement in trauma related documentation that may be identified during the data abstraction/entry/validation processes. i. Meets productivity standards. j. Queries physicians when needed to further clarify code assignments. 4. Data Extraction and Reporting a. Responsible for the assimilation, extraction, and statistical presentation of all trauma registry data, as required by the ACS, TJC, and as requested by the TPM. b. Runs appropriate quality assurance reports and takes corrective action on errors in preparation for each data upload. c. Ensures all data uploads to the NTDB, TQIP, and State Trauma Registry are completed on time and documented for reporting. d. Produces various other Quality Assurance reports as requested by the TPM. e. Ensures Trauma Registry Data Request form is completed and approved prior to the running of and release of Trauma Registry data for any entity other than the TPM, in accordance with the Trauma Registry Data Management procedures. f. Builds Trauma Registry reports to capture data requests from the TMD/ TPM and works with the Trauma Registry vendor to leverage opportunities for more advanced report writing capabilities within the Trauma Registry database. g. Monitors productivity of Trauma Registry staff. h. Fields coding questions as needed. i. Advocates for issue and improvement opportunities on behalf of the Trauma Registry professionals. 2. Data Validation and Inter‐rater Reliability a. Analyzes records for quality assurance trauma standards recommended by the Trauma Committee and as stipulated by the American College of Surgeons (ACS) and the Joint Commission (TJC): Data includes all phases of trauma care (i.e., pre‐hospital, emergency department, intraoperative, and inpatient). b. Maintains the highest level of validity to assure accurate program profiling (i.e., TQIP, state and internal data reports) based on defined processes and maintains an accuracy rate of . c. Completes routine checks of abstracted data for accuracy. d. Identifies suspicious or invalid cases, variables, and data values, and implements corrective action for invalid data. 3. Database Management a. Ensures security and privacy of all Trauma Registry related data in accordance with HIPPA and the Trauma Registry Data Management procedures. b. Ensures data is collected in compliance with National Trauma Data Standards (NTDS). c. Expands the database management program as needed to meet the needs of the Trauma Program. d. Serves as liaison with the registry software vendor and WHS IT department personnel. e. Ensures all software program updates are completed as needed. f. Ensures data backups are completed at scheduled intervals. 5. Other Duties a. Attends all Trauma Services meetings as requested. b. Participates in the Georgia Committee of Trauma Excellence (GCTE) Trauma Registry Subcommittee. c. Responsible for continued professional growth: must complete 8 continuing education hours annually as required by the ACS. May include: 1. TQIP Conference 2. TQIP Education Opportunities 3. TQIP Annual course (on‐line) 4. Hospital, WHS Trauma Center or state trauma education programs d. Helps to support regional and state trauma system development. e. Serves as mentor for trauma registrars locally, system‐wide, as well as at a regional and state level. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.

**Be inspired. Be valued. Belong. At Emory Healthcare** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: + Comprehensive health benefits that start day 1 + Student Loan Repayment Assistance & Reimbursement Programs + Family-focused benefits + Wellness incentives + Ongoing mentorship, development, leadership programs + And more **Description** **RE** **SPONSIBILITIES** **:** + A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end patient registration activities ranging from pre-registration through discharge in the Patient Access Services Department. + A PatientAccess Rep II prioritizes work foroptimalreimbursement and to avoid financial risk to bothpatientandhospital. Ensures all insurance requirements are met prior to or on the date of service and informs patients of their financial liability and collects liability due. + Maintainsthoroughunderstanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up. + Maintains knowledge of multiple department system applicationsutilizedby Patient Access. Familiar with and adheres to all state and federal regulations such as EMTALA, CMS, HIPAA, and JCAHO guidelines. + Obtainsappropriate signature(s)and scans allappropriate documents(Admission/Registration Agreement, Notice of Privacy Practice, and Important Message from Medicare, etc.). **MINIMUM QUALIFICATIONS:** + High school diploma or equivalent. + Must have at least 2yearshealthcare related or customer service experience. Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred. + Associate or bachelordegree may be accepted in lieu of experience. + Certified Healthcare Access Associate (CHAA) preferred. Typing skills with a minimum of 35 wpm andgood communicationskills. **Additional Details** Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred. **Connect With Us!** Connect with us for general consideration! **Division** _Emory Univ Hosp-Midtown_ **Campus Location** _Atlanta, GA, 30342_ **Campus Location** _US-GA-Atlanta_ **Department** _EHM ST JOSEPH INFUSION CNTR_ **Job Type** _Regular Full-Time_ **Job Number** _159642_ **Job Category** _Revenue Cycle & Managed Care_ **Schedule** _Other_ **Standard Hours** _40 Hours_ **Hourly Minimum** _USD $18.42/Hr._ **Hourly Midpoint** _USD $22.44/Hr._ Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.

**Be inspired. Be valued. Belong. At Emory Healthcare** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoingmentorshipand leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: + Comprehensive health benefits that start day 1 + Student Loan Repayment Assistance & Reimbursement Programs + Family-focused benefits + Wellness incentives + Ongoing mentorship, development, leadership programs + And more **Description** **RE** **SPONSIBILITIES** **:** + A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end patient registration activities ranging from pre-registration through discharge in the Patient Access Services Department. + A PatientAccess Rep II prioritizes work foroptimalreimbursement and to avoid financial risk to bothpatientandhospital. Ensures all insurance requirements are met prior to or on the date of service and informs patients of their financial liability and collects liability due. + Maintainsthoroughunderstanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up. + Maintains knowledge of multiple department system applicationsutilizedby Patient Access. Familiar with and adheres to all state and federal regulations such as EMTALA, CMS, HIPAA, and JCAHO guidelines. + Obtainsappropriate signature(s)and scans allappropriate documents(Admission/Registration Agreement, Notice of Privacy Practice, and Important Message from Medicare, etc.). **MINIMUM QUALIFICATIONS:** + High school diploma or equivalent. + Must have at least 2yearshealthcare related or customer service experience. Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred. + Associate or bachelordegree may be accepted in lieu of experience. + Certified Healthcare Access Associate (CHAA) preferred. Typing skills with a minimum of 35 wpm andgood communicationskills. **Additional Details** Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred. **Connect With Us!** Connect with us for general consideration! **Division** _Emory Univ Hosp-Midtown_ **Campus Location** _Atlanta, GA, 30308_ **Campus Location** _US-GA-Atlanta_ **Department** _EHM Patient Access_ **Job Type** _Regular Part-Time_ **Job Number** _156392_ **Job Category** _Revenue Cycle & Managed Care_ **Schedule** _7a-5:30p_ **Standard Hours** _20 Hours_ **Hourly Minimum** _USD $18.42/Hr._ **Hourly Midpoint** _USD $22.44/Hr._ Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.

**Be inspired. Be valued. Belong. At Emory Healthcare** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: + Comprehensive health benefits that start day 1 + Student Loan Repayment Assistance & Reimbursement Programs + Family-focused benefits + Wellness incentives + Ongoing mentorship, development, leadership programs + And more **Description** **RE** **SPONSIBILITIES** **:** + A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end patient registration activities ranging from pre-registration through discharge in the Patient Access Services Department. + A PatientAccess Rep II prioritizes work foroptimalreimbursement and to avoid financial risk to bothpatientandhospital. Ensures all insurance requirements are met prior to or on the date of service and informs patients of their financial liability and collects liability due. + Maintainsthoroughunderstanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up. + Maintains knowledge of multiple department system applicationsutilizedby Patient Access. Familiar with and adheres to all state and federal regulations such as EMTALA, CMS, HIPAA, and JCAHO guidelines. + Obtainsappropriate signature(s)and scans allappropriate documents(Admission/Registration Agreement, Notice of Privacy Practice, and Important Message from Medicare, etc.). **MINIMUM QUALIFICATIONS:** + High school diploma or equivalent. + Must have at least 2yearshealthcare related or customer service experience. Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred. + Associate or bachelordegree may be accepted in lieu of experience. + Certified Healthcare Access Associate (CHAA) preferred. Typing skills with a minimum of 35 wpm andgood communicationskills. **Additional Details** Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred. **Connect With Us!** Connect with us for general consideration! **Division** _Emory Healthcare Inc._ **Campus Location** _Atlanta, GA, 30345_ **Campus Location** _US-GA-Atlanta_ **Department** _EHI Pre Arrival Services_ **Job Type** _Regular Full-Time_ **Job Number** _158781_ **Job Category** _Revenue Cycle & Managed Care_ **Schedule** _8:30a-5p_ **Standard Hours** _40 Hours_ **Hourly Minimum** _USD $18.42/Hr._ **Hourly Midpoint** _USD $22.44/Hr._ Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.

**Be inspired. Be valued. Belong. At Emory Healthcare** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: + Comprehensive health benefits that start day 1 + Student Loan Repayment Assistance & Reimbursement Programs + Family-focused benefits + Wellness incentives + Ongoing mentorship, development, leadership programs + And more **Description** **RE** **SPONSIBILITIES** **:** + A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end patient registration activities ranging from pre-registration through discharge in the Patient Access Services Department. + A PatientAccess Rep II prioritizes work foroptimalreimbursement and to avoid financial risk to bothpatientandhospital. Ensures all insurance requirements are met prior to or on the date of service and informs patients of their financial liability and collects liability due. + Maintainsthoroughunderstanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up. + Maintains knowledge of multiple department system applicationsutilizedby Patient Access. Familiar with and adheres to all state and federal regulations such as EMTALA, CMS, HIPAA, and JCAHO guidelines. + Obtainsappropriate signature(s)and scans allappropriate documents(Admission/Registration Agreement, Notice of Privacy Practice, and Important Message from Medicare, etc.). **MINIMUM QUALIFICATIONS:** + High school diploma or equivalent. + Must have at least 2yearshealthcare related or customer service experience. Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred. + Associate or bachelordegree may be accepted in lieu of experience. + Certified Healthcare Access Associate (CHAA) preferred. Typing skills with a minimum of 35 wpm andgood communicationskills. **Additional Details** Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred. **Connect With Us!** Connect with us for general consideration! **Division** _Emory Univ Hosp-Midtown_ **Campus Location** _Atlanta, GA, 30308_ **Campus Location** _US-GA-Atlanta_ **Department** _EHM Patient Access_ **Job Type** _Regular Full-Time_ **Job Number** _157309_ **Job Category** _Revenue Cycle & Managed Care_ **Schedule** _2:30p-11p_ **Standard Hours** _40 Hours_ **Hourly Minimum** _USD $18.42/Hr._ **Hourly Midpoint** _USD $22.44/Hr._ Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.

**Be inspired. Be valued. Belong. At Emory Healthcare** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: + Comprehensive health benefits that start day 1 + Student Loan Repayment Assistance & Reimbursement Programs + Family-focused benefits + Wellness incentives + Ongoing mentorship, development, leadership programs + And more **Description** **RE** **SPONSIBILITIES** **:** + A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end patient registration activities ranging from pre-registration through discharge in the Patient Access Services Department. + A PatientAccess Rep II prioritizes work foroptimalreimbursement and to avoid financial risk to bothpatientandhospital. Ensures all insurance requirements are met prior to or on the date of service and informs patients of their financial liability and collects liability due. + Maintainsthoroughunderstanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up. + Maintains knowledge of multiple department system applicationsutilizedby Patient Access. Familiar with and adheres to all state and federal regulations such as EMTALA, CMS, HIPAA, and JCAHO guidelines. + Obtainsappropriate signature(s)and scans allappropriate documents(Admission/Registration Agreement, Notice of Privacy Practice, and Important Message from Medicare, etc.). **MINIMUM QUALIFICATIONS:** + High school diploma or equivalent. + Must have at least 2yearshealthcare related or customer service experience. Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred. + Associate or bachelordegree may be accepted in lieu of experience. + Certified Healthcare Access Associate (CHAA) preferred. Typing skills with a minimum of 35 wpm andgood communicationskills. **Additional Details** Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred. **Connect With Us!** Connect with us for general consideration! **Division** _Emory Healthcare Inc._ **Campus Location** _Atlanta, GA, 30345_ **Campus Location** _US-GA-Atlanta_ **Department** _EHI Pre Arrival Services_ **Job Type** _Regular Full-Time_ **Job Number** _159038_ **Job Category** _Revenue Cycle & Managed Care_ **Schedule** _8:30a-5p_ **Standard Hours** _40 Hours_ **Hourly Minimum** _USD $18.42/Hr._ **Hourly Midpoint** _USD $22.44/Hr._ Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.

**Be inspired. Be valued. Belong. At Emory Healthcare** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: + Comprehensive health benefits that start day 1 + Student Loan Repayment Assistance & Reimbursement Programs + Family-focused benefits + Wellness incentives + Ongoing mentorship, development, leadership programs + And more **Description** **RE** **SPONSIBILITIES** **:** + A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end patient registration activities ranging from pre-registration through discharge in the Patient Access Services Department. + A PatientAccess Rep II prioritizes work foroptimalreimbursement and to avoid financial risk to bothpatientandhospital. Ensures all insurance requirements are met prior to or on the date of service and informs patients of their financial liability and collects liability due. + Maintainsthoroughunderstanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up. + Maintains knowledge of multiple department system applicationsutilizedby Patient Access. Familiar with and adheres to all state and federal regulations such as EMTALA, CMS, HIPAA, and JCAHO guidelines. + Obtainsappropriate signature(s)and scans allappropriate documents(Admission/Registration Agreement, Notice of Privacy Practice, and Important Message from Medicare, etc.). **MINIMUM QUALIFICATIONS:** + High school diploma or equivalent. + Must have at least 2yearshealthcare related or customer service experience. Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred. + Associate or bachelordegree may be accepted in lieu of experience. + Certified Healthcare Access Associate (CHAA) preferred. Typing skills with a minimum of 35 wpm andgood communicationskills. **Additional Details** Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred. **Connect With Us!** Connect with us for general consideration! **Division** _Emory Univ Hosp-Midtown_ **Campus Location** _Atlanta, GA, 30308_ **Campus Location** _US-GA-Atlanta_ **Department** _EHM Patient Access_ **Job Type** _Regular Full-Time_ **Job Number** _159506_ **Job Category** _Revenue Cycle & Managed Care_ **Schedule** _11a-7pm_ **Standard Hours** _40 Hours_ **Hourly Minimum** _USD $18.42/Hr._ **Hourly Midpoint** _USD $22.44/Hr._ Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.

**Be inspired. Be valued. Belong. At Emory Healthcare** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: + Comprehensive health benefits that start day 1 + Student Loan Repayment Assistance & Reimbursement Programs + Family-focused benefits + Wellness incentives + Ongoing mentorship, development, leadership programs + And more **Description** **RE** **SPONSIBILITIES** **:** + A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end patient registration activities ranging from pre-registration through discharge in the Patient Access Services Department. + A PatientAccess Rep II prioritizes work foroptimalreimbursement and to avoid financial risk to bothpatientandhospital. Ensures all insurance requirements are met prior to or on the date of service and informs patients of their financial liability and collects liability due. + Maintainsthoroughunderstanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up. + Maintains knowledge of multiple department system applicationsutilizedby Patient Access. Familiar with and adheres to all state and federal regulations such as EMTALA, CMS, HIPAA, and JCAHO guidelines. + Obtainsappropriate signature(s)and scans allappropriate documents(Admission/Registration Agreement, Notice of Privacy Practice, and Important Message from Medicare, etc.). **MINIMUM QUALIFICATIONS:** + High school diploma or equivalent. + Must have at least 2yearshealthcare related or customer service experience. Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred. + Associate or bachelordegree may be accepted in lieu of experience. + Certified Healthcare Access Associate (CHAA) preferred. Typing skills with a minimum of 35 wpm andgood communicationskills. **Additional Details** Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred. **Connect With Us!** Connect with us for general consideration! **Division** _Emory Healthcare Inc._ **Campus Location** _Atlanta, GA, 30345_ **Campus Location** _US-GA-Atlanta_ **Department** _EHI Pre Arrival Services_ **Job Type** _Regular Full-Time_ **Job Number** _159870_ **Job Category** _Revenue Cycle & Managed Care_ **Schedule** _9a-5:30p_ **Standard Hours** _40 Hours_ **Hourly Minimum** _USD $18.42/Hr._ **Hourly Midpoint** _USD $22.44/Hr._ Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.

**Be inspired. Be rewarded. Belong. At Emory Healthcare.** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: · Comprehensive health benefits that start day 1 · Student Loan Repayment Assistance & Reimbursement Programs · Family-focused benefits · Wellness incentives Ongoing mentorship, development, leadership programs...and more **8:30a-5:00p / Full Time / 40hrs** **Description** Are you passionate about providing outstanding customer service and playing a key role in patient care? Join our team as a Patient Arrival Specialist, where you will serve as the first point of contact for patients arriving at Emory facilities. This is a unique opportunity to make a difference by creating a positive and smooth experience for every patient you encounter. Key Responsibilities: + Warmly Greet Patients and Guests: Greet all patients, guests, and employees entering the facilities with a smile and appropriate salutation (e.g., good morning, good afternoon ). + Ensure a Positive Experience: Welcome all customers following the Emory Healthcare customer service model to create a warm, positive environment. + Assist with Check-In Process: Support patients with check-in, including using online applications and troubleshooting technical issues. + Effective Communication and Service Recovery: Communicate with patients, families, and staff to address concerns and resolve complaints in real-time, involving leadership as needed. + Maintain a Clean Environment: Keep entrances, waiting rooms, and storage areas tidy and sanitized, restocking supplies as needed. + Complete Administrative Tasks: Confirm and update patient demographics, manage registrations, update insurance information, schedule appointments, handle referrals, and collect copays. + Proactive Patient Rounding: Round on patients in waiting areas to ensure comfort and address immediate needs. Minimum Qualifications: + High school diploma, GED, or equivalent preferred. + Must be at least 18 years of age and authorized to work in the United States. + Proficiency in English, with strong communication skills. + Strong interpersonal skills with the ability to work collaboratively in a team environment. + Basic digital literacy and comfort navigating software applications. + Ability to learn new processes, procedures, and software quickly, with attention to detail and accuracy. + Successful completion of software training upon hire. PHYSICAL REQUIREMENTS: (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 0-33% of the work day (occasionally); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation , Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks. **Additional Details** Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred. **Connect With Us!** Connect with us for general consideration! **Division** _The Emory Clinic_ **Campus Location** _Decatur, GA, 30033_ **Campus Location** _US-GA-Decatur_ **Department** _TEC Geriatric Med-Nth Dec_ **Job Type** _Regular Full-Time_ **Job Number** _159729_ **Job Category** _Clerical & Administrative_ **Schedule** _8:30a-5p_ **Standard Hours** _40 Hours_ **Hourly Minimum** _USD $17.54/Hr._ **Hourly Midpoint** _USD $21.37/Hr._ Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.

Be inspired. Be valued. Belong. At Emory Healthcare At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: * Comprehensive health benefits that start day 1 * Student Loan Repayment Assistance & Reimbursement Programs * Family-focused benefits * Wellness incentives * Ongoing mentorship, development, leadership programs * And more Description RESPONSIBILITIES: * A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end patient registration activities ranging from pre-registration through discharge in the Patient Access Services Department. * A Patient Access Rep II prioritizes work for optimal reimbursement and to avoid financial risk to both patient and hospital. Ensures all insurance requirements are met prior to or on the date of service and informs patients of their financial liability and collects liability due. * Maintains thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up. * Maintains knowledge of multiple department system applications utilized by Patient Access. Familiar with and adheres to all state and federal regulations such as EMTALA, CMS, HIPAA, and JCAHO guidelines. * Obtains appropriate signature(s) and scans all appropriate documents (Admission/Registration Agreement, Notice of Privacy Practice, and Important Message from Medicare, etc.). MINIMUM QUALIFICATIONS: * High school diploma or equivalent. * Must have at least 2 years healthcare related or customer service experience. Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred. * Associate or bachelor degree may be accepted in lieu of experience. * Certified Healthcare Access Associate (CHAA) preferred. Typing skills with a minimum of 35 wpm and good communication skills. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.

**Be inspired. Be valued. Belong** **.** **At Emory Healthcare** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: + Comprehensive health benefits that start day 1 + Student Loan Repayment Assistance & Reimbursement Programs + Family-focused benefits + Wellness incentives + Ongoing mentorship, development, leadership programs + And more **Description** **RESPONSIBILITIES** : + Obtains demographic and insurance information for preregistration/registration on all patients. + Communicates hospital's financial policies to all patients. + Identifiespatients whorequireearly financial counseling intervention. + Collects onself payaccounts,co-payand deductibles. + Maintainsthoroughunderstanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up. + Familiar with Advance Beneficiary Notice,precertification, ICD-9 coding, Medical Terminology. + Responsible for obtaining pre-certification and/or managed care referrals forinpatientandout patientencounters. + Maintains knowledge and is familiar with HealthQuest, Global Patient Registration (GPR), IDX Scheduling, Millennium, chosen Hospital Estimation Tool, and other systemsutilizedby Patient Access. **MINIMUM QUALIFICATIONS:** + High school diploma or equivalent. + Must have at least 2yearshealthcare related or customer service experience. Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred. + CHAA (Certified Patient Access Associate) CPAR(Certified Patient Account Representative) and/or CFC (Certified Financial Counselor) preferred. + Associate's,Bachelor's or Master'sdegree may be accepted in lieu of certification requirements or experience. Typing skills with a minimum of 35 wpm andgood communicationskills. **Additional Details** Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred. **Connect With Us!** Connect with us for general consideration! **Division** _Emory Decatur Hospital_ **Campus Location** _Decatur, GA, 30033_ **Campus Location** _US-GA-Decatur_ **Department** _DEC-Patient Access_ **Job Type** _PRN / Registry_ **Job Number** _158861_ **Job Category** _Revenue Cycle & Managed Care_ **Schedule** _Other_ **Standard Hours** _4 Hours_ **Hourly Minimum** _USD $0.00/Hr._ **Hourly Midpoint** _USD $0.00/Hr._ Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Night (United States of America) Job Summary: This job is typically the first point of contact for patients presenting to the Emergency Department and must ensure a pleasant experience for patients and visitors. Strictly follows EMTALA protocols prior to performing registration of emergency room patients. Gathers appropriate identification for patient and confirms all patient demographics to validate patient identity. Conducts intensive screening of all Medicare, Medicaid and managed care patients to identify network status and coordination of benefits. Obtains all necessary customer consents/attestations. Responds to customer requests and answers questions regarding various service and account information. Analyzes and rectifies customer concerns using established procedures. Uses computer to access and/or update customer records. Collects patient portions, verifies, and posts transactions. Follows established procedures for processing receipts, cash etc. Sorts and files various documents. Assists with general hospital information and directions to departments within and outside of the WHS facility. Establishes financial arrangements to reduce financial risk for WHS, helping to ensure that WellStar is reimbursed for its services. Is in good standing with all hospital policies including those related to attendance and staff development. Is a role model to all staff members, physicians, patients and visitors in guest relations. Demonstrates positive attitude about WellStar, staff and physicians. Actively participates in Quality Improvement processes in the employee respective department. Required Minimum Education High school diploma or GED Required Associate's Degree Preferred Required Minimum Experience Minimum 1 year experience in healthcare, or institutional (corporate) work setting. Required Computer/data entry experience Required Epic experience Preferred Required Minimum Skills Ability to communicate with various members of the healthcare team. Effective communication skills (both written and verbal), attention to detail, self-directed and a positive attitude are essential. Effective problem solving and critical thinking skills. Working knowledge of patient registration systems and intermediate Microsoft Office Suite are preferred. Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

**Be inspired. Be valued. Belong** **.** **At Emory Healthcare** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoingmentorshipand leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: + Comprehensive health benefits that start day 1 + Student Loan Repayment Assistance & Reimbursement Programs + Family-focused benefits + Wellness incentives + Ongoing mentorship, development, leadership programs + And more **Description** **RESPONSIBILITIES** : + Obtains demographic and insurance information for preregistration/registration on all patients. + Communicates hospital's financial policies to all patients. + Identifiespatients whorequireearly financial counseling intervention. + Collects onself payaccounts,co-payand deductibles. + Maintainsthoroughunderstanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up. + Familiar with Advance Beneficiary Notice, precertification, ICD-9 coding, Medical Terminology. + Responsible for obtaining pre-certification and/or managed care referrals for inpatient andout patientencounters. + Maintains knowledge and is familiar with HealthQuest, Global Patient Registration (GPR), IDX Scheduling, Millennium, chosen Hospital Estimation Tool, and other systemsutilizedby Patient Access. **MINIMUM QUALIFICATIONS:** + High school diploma or equivalent. + Must have at least 2 years healthcare related or customer service experience. Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred. + CHAA (Certified Patient Access Associate) CPAR(Certified Patient Account Representative) and/or CFC (Certified Financial Counselor) preferred. + Associate's,Bachelor's or Master'sdegree may be accepted in lieu of certification requirements or experience. Typing skills with a minimum of 35 wpm andgood communicationskills. **Additional Details** Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred. **Connect With Us!** Connect with us for general consideration! **Division** _Hillandale Hosp Emory_ **Campus Location** _Lithonia, GA, 30058_ **Campus Location** _US-GA-Lithonia_ **Department** _HILL-Patient Access_ **Job Type** _PRN / Registry_ **Job Number** _151300_ **Job Category** _Revenue Cycle & Managed Care_ **Schedule** _Other_ **Standard Hours** _4 Hours_ **Hourly Minimum** _USD $0.00/Hr._ **Hourly Midpoint** _USD $0.00/Hr._ Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.

Be inspired. Be valued. Belong. At Emory Healthcare At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: * Comprehensive health benefits that start day 1 * Student Loan Repayment Assistance & Reimbursement Programs * Family-focused benefits * Wellness incentives * Ongoing mentorship, development, leadership programs * And more Description RESPONSIBILITIES: * Obtains demographic and insurance information for preregistration/registration on all patients. * Communicates hospital's financial policies to all patients. * Identifies patients who require early financial counseling intervention. * Collects on self pay accounts, co-pay and deductibles. * Maintains thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up. * Familiar with Advance Beneficiary Notice, precertification, ICD-9 coding, Medical Terminology. * Responsible for obtaining pre-certification and/or managed care referrals for inpatient and out patient encounters. * Maintains knowledge and is familiar with HealthQuest, Global Patient Registration (GPR), IDX Scheduling, Millennium, chosen Hospital Estimation Tool, and other systems utilized by Patient Access. MINIMUM QUALIFICATIONS: * High school diploma or equivalent. * Must have at least 2 years healthcare related or customer service experience. Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred. * CHAA (Certified Patient Access Associate) CPAR (Certified Patient Account Representative) and/or CFC (Certified Financial Counselor) preferred. * Associate's, Bachelor's or Master's degree may be accepted in lieu of certification requirements or experience. Typing skills with a minimum of 35 wpm and good communication skills. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.

Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: * Comprehensive health benefits that start day 1 * Student Loan Repayment Assistance & Reimbursement Programs * Family-focused benefits * Wellness incentives Ongoing mentorship, development, leadership programs...and more 6:00a-2:30p / Full Time / 40hrs Description JOB DESCRIPTION: * This position serves as a key role in the patient's experience, serving as their first point of contact upon arrival to Emory facilities for clinical appointments. * Job responsibilities will include providing excellent customer service to the patient while welcoming and checking them in for their appointments; communicating with patients, families and staff to trouble shoot and meet patient needs while waiting to see their provider; following approved standard operating procedures to complete technical and administrative functions such as arriving appointments, confirmation and updating of patient demographics, registration, and insurance information, scheduling, entering referrals, providing information about insurance coverage, collecting copays. * This position will work regularly with patients, families, providers, clinical and non-clinical staff, and is a critical component to ensuring patients have a smooth and positive experience with Emory. * This position is ideal for a candidate who demonstrates compassion, a commitment to excellent customer service, critical thinking and problem solving skills, strong interpersonal and communication skills, and able to work in a high paced team environment. * This role requires computer skills and comfort with navigating multiple applications simultaneously. MINIMUM QUALIFICATIONS: * High school diploma/GED and twelve (12) months of experience in Healthcare or customer service industry OR currently enrolled in an accredited bachelor's degree program. . PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Job Summary: Under the supervision of the Outreach Supervisor or designee, performs technical and non-technical duties within the WellStar Laboratory Outreach specimen collection locations. Duties included, but not limited to, WellStar EPIC system patient registration; WellStar EPIC system insurance and ICD-10 data entry; WellStar EPIC system laboratory test order entry; Quest Laboratory and Lab Corp systems patient registration; Quest Laboratory and Lab Corp systems insurance and ICD-10 data entry; Quest Laboratory and Lab Corp systems test order entry; resolving all customer service problems and issues at assigned in-office phlebotomy and patient service center locations; properly preparing and packing specimens for transport to analyzing laboratory; properly and accurately performing phlebotomy specimen collection; performing Quality Assurance and maintenance checks on all equipment in accordance to CLIA and CAP guidelines; and all other duties as assigned. Core Responsibilities and Essential Functions: Perform Patient Registrations * Check all lab orders (Epic/ Manual) for accuracy (patient identification, testing and insurance) in accordance to national patient safety goal. * Accurately registers patient in Epic. Check all lab orders (electronic or manual) verifying the correct lab is chosen dependent upon patient's insurance * Verify all expected date * Verify accurate test information is captured in multiple registration systems (WellStar Epic System or the Quest and Lab Corp systems). * Verify that insurance is current, correct and verified in the registration system * Scan all patient information in the Epic system (ID, insurance card, manual lab orders) * Order test(s) in computer system and follows special procedures for test reporting requirements. Collaborates with physician, and office staff to verify accuracy * Verify test reports/results are sent to appropriate personnel. (Physician and/or appropriate office) * Verify activity is recorded and performs monthly audit reports of all registrations for non-WellStar labs * Verify all STATs are sent to laboratory within time guidelines. (Schedule all STAT pick-ups) * Print ABN (if required), present to patient provide verbal explanation and obtain signature * Collect payments for SP3 (Time of Service patients) for all approved lab test. (credit card, check, money order) Customer Service Support * Assisting Physician's/Office staff with ordering labs in Epic correctly. (Future/Standing/Clinic Collect orders) * Notifying physicians, or designee, immediately of critical lab results as requested * If necessary, reprint any laboratory reports * Assisting physician with any research and issue resolution * Assisting physician office staff and patients in resolving all laboratory billing issues * Making all follow-up phone calls to patients if re-collection of specimens is necessary * Assists physicians and office staff in determining appropriate selection of diagnostic lab tests or test panels * Serves as liaison between the office manager and supervisors on location concerns/issues * Assists with patient questions and concerns. Escalates any issues appropriately that may arise outside of the Leads scope * Fax lab results to Physicians as requested * Maintain organized records and documents on site for three (3) months Regulatory Agency's Quality Assurance Requirements * Perform all daily QA checks on equipment * Perform quarterly safety inspections and prepare report of findings for tracking * Perform quarterly Chemical Inventory inspections and prepare report of findings to safety officer * Complete monthly workload tallies * Complete all annual personnel requirements (lab procedure review, mandatory continual education review, net learning CEUs, employee physical examination) * Must remain current on information regarding all CLIA and CAP requirements, in accordance to national patient safety goals * Attendance at all mandatory staff meetings Phlebotomy / Specimen Collection/Specimen Processing * Properly identify the patient by following the WellStar Patient Care Safety policies * Properly perform venipunctures procedures on patients of all ages * Follow Laboratory policies regarding "hard stick" situations * Properly process all specimens according to established specimen requirements * Package all specimens according to DOT guideline and prepare for courier pick-up by WellStar, Quest, Lab Corp, Fed Ex couriers * Collection and proper processing of all testing kits (Progenity, AVISE, Vectra, Natera) * Responsible for current knowledge of test, tube and specimen requirements for WellStar, Quest and Lab Corp laboratories * Responsible for current knowledge on collection and processing requirements of specialty testing such as GTT, Breath test and Bariatric testing for WellStar, Quest and LabCorp * Use proper hand hygiene in accordance to patient safety goals Required Minimum Education: High school diploma Required or GED Required Required Minimum License(s) and Certification(s): Basic Life Support 1.00 Required BLS - Instructor 1.00 Required BLS - Provisional 1.00 Required Additional Licenses and Certifications: Required Minimum Experience: Minimum 1 year of previous phlebotomy and specimen processing experience preferred and/or completed WellStar Lab Outreach externship Preferred Minimum 1 year of previous computer registration skills completed WellStar Lab Outreach externship Preferred Minimum 1 year of Customer Service experience preferred and/or completed WellStar Lab Outreach externship Preferred Required Minimum Skills: Requires excellent Customer Service skills excellent verbal and written communication skills requires efficient and accurate computer skills must be able to work and maintain professional demeanor under stressful conditions requires efficient multi-tasking and organizational skills must be able to gracefully maintain composure in difficult situations Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Job Summary: Under the supervision of the Outreach Supervisor or designee, performs technical and non-technical duties within the WellStar Laboratory Outreach specimen collection locations. Duties included, but not limited to, WellStar EPIC system patient registration; WellStar EPIC system insurance and ICD-10 data entry; WellStar EPIC system laboratory test order entry; Quest Laboratory and Lab Corp systems patient registration; Quest Laboratory and Lab Corp systems insurance and ICD-10 data entry; Quest Laboratory and Lab Corp systems test order entry; resolving all customer service problems and issues at assigned in-office phlebotomy and patient service center locations; properly preparing and packing specimens for transport to analyzing laboratory; properly and accurately performing phlebotomy specimen collection; performing Quality Assurance and maintenance checks on all equipment in accordance to CLIA and CAP guidelines; and all other duties as assigned. Core Responsibilities and Essential Functions: Perform Patient Registrations - Check all lab orders (Epic/ Manual) for accuracy (patient identification, testing and insurance) in accordance to national patient safety goal. - Accurately registers patient in Epic. Check all lab orders (electronic or manual) verifying the correct lab is chosen dependent upon patient's insurance - Verify all expected date - Verify accurate test information is captured in multiple registration systems (WellStar Epic System or the Quest and Lab Corp systems). - Verify that insurance is current, correct and verified in the registration system - Scan all patient information in the Epic system (ID, insurance card, manual lab orders) - Order test(s) in computer system and follows special procedures for test reporting requirements. Collaborates with physician, and office staff to verify accuracy - Verify test reports/results are sent to appropriate personnel. (Physician and/or appropriate office) - Verify activity is recorded and performs monthly audit reports of all registrations for non-WellStar labs - Verify all STATs are sent to laboratory within time guidelines. (Schedule all STAT pick-ups) - Print ABN (if required), present to patient provide verbal explanation and obtain signature - Collect payments for SP3 (Time of Service patients) for all approved lab test. (credit card, check, money order) Customer Service Support - Assisting Physician's/Office staff with ordering labs in Epic correctly. (Future/Standing/Clinic Collect orders) - Notifying physicians, or designee, immediately of critical lab results as requested - If necessary, reprint any laboratory reports - Assisting physician with any research and issue resolution - Assisting physician office staff and patients in resolving all laboratory billing issues - Making all follow-up phone calls to patients if re-collection of specimens is necessary - Assists physicians and office staff in determining appropriate selection of diagnostic lab tests or test panels - Serves as liaison between the office manager and supervisors on location concerns/issues - Assists with patient questions and concerns. Escalates any issues appropriately that may arise outside of the Leads scope - Fax lab results to Physicians as requested - Maintain organized records and documents on site for three (3) months Regulatory Agency's Quality Assurance Requirements - Perform all daily QA checks on equipment - Perform quarterly safety inspections and prepare report of findings for tracking - Perform quarterly Chemical Inventory inspections and prepare report of findings to safety officer - Complete monthly workload tallies - Complete all annual personnel requirements (lab procedure review, mandatory continual education review, net learning CEUs, employee physical examination) - Must remain current on information regarding all CLIA and CAP requirements, in accordance to national patient safety goals - Attendance at all mandatory staff meetings Phlebotomy / Specimen Collection/Specimen Processing - Properly identify the patient by following the WellStar Patient Care Safety policies - Properly perform venipunctures procedures on patients of all ages - Follow Laboratory policies regarding “hard stick” situations - Properly process all specimens according to established specimen requirements - Package all specimens according to DOT guideline and prepare for courier pick-up by WellStar, Quest, Lab Corp, Fed Ex couriers - Collection and proper processing of all testing kits (Progenity, AVISE, Vectra, Natera) - Responsible for current knowledge of test, tube and specimen requirements for WellStar, Quest and Lab Corp laboratories - Responsible for current knowledge on collection and processing requirements of specialty testing such as GTT, Breath test and Bariatric testing for WellStar, Quest and LabCorp - Use proper hand hygiene in accordance to patient safety goals Required Minimum Education: High school diploma Required or GED Required Required Minimum License(s) and Certification(s): Basic Life Support 1.00 Required BLS - Instructor 1.00 Required BLS - Provisional 1.00 Required Additional Licenses and Certifications: Required Minimum Experience: Minimum 1 year of previous phlebotomy and specimen processing experience preferred and/or completed WellStar Lab Outreach externship Preferred Minimum 1 year of previous computer registration skills completed WellStar Lab Outreach externship Preferred Minimum 1 year of Customer Service experience preferred and/or completed WellStar Lab Outreach externship Preferred Required Minimum Skills: Requires excellent Customer Service skills excellent verbal and written communication skills requires efficient and accurate computer skills must be able to work and maintain professional demeanor under stressful conditions requires efficient multi-tasking and organizational skills must be able to gracefully maintain composure in difficult situations Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Patient Outreach Services Specialist-Family Medicine Alpharetta Shift: FT Day Under the supervision of the Outreach Supervisor or designee, performs technical and non-technical duties within the WellStar Laboratory Outreach specimen collection locations. Duties included, but not limited to, WellStar EPIC system patient registration; WellStar EPIC system insurance and ICD-10 data entry; WellStar EPIC system laboratory test order entry; Quest Laboratory and Lab Corp systems patient registration; Quest Laboratory and Lab Corp systems insurance and ICD-10 data entry; Quest Laboratory and Lab Corp systems test order entry; resolving all customer service problems and issues at assigned in-office phlebotomy and patient service center locations; properly preparing and packing specimens for transport to analyzing laboratory; properly and accurately performing phlebotomy specimen collection; performing Quality Assurance and maintenance checks on all equipment in accordance to CLIA and CAP guidelines; and all other duties as assigned. Core Responsibilities and Essential Functions: Perform Patient Registrations * Check all lab orders (Epic/ Manual) for accuracy (patient identification, testing and insurance) in accordance to national patient safety goal. * Accurately registers patient in Epic. Check all lab orders (electronic or manual) verifying the correct lab is chosen dependent upon patients insurance * Verify all expected date * Verify accurate test information is captured in multiple registration systems (WellStar Epic System or the Quest and Lab Corp systems). * Verify that insurance is current, correct and verified in the registration system * Scan all patient information in the Epic system (ID, insurance card, manual lab orders) * Order test(s) in computer system and follows special procedures for test reporting requirements. Collaborates with physician, and office staff to verify accuracy * Verify test reports/results are sent to appropriate personnel. (Physician and/or appropriate office) * Verify activity is recorded and performs monthly audit reports of all registrations for non-WellStar labs * Verify all STATs are sent to laboratory within time guidelines. (Schedule all STAT pick-ups) * Print ABN (if required), present to patient provide verbal explanation and obtain signature * Collect payments for SP3 (Time of Service patients) for all approved lab test. (credit card, check, money order) Phlebotomy / Specimen Collection/Specimen Processing * Properly identify the patient by following the WellStar Patient Care Safety policies * Properly perform venipunctures procedures on patients of all ages * Follow Laboratory policies regarding hard stick situations * Properly process all specimens according to established specimen requirements * Package all specimens according to DOT guideline and prepare for courier pick-up by WellStar, Quest, Lab Corp, & Fed Ex couriers * Collection and proper processing of all testing kits (Progenity, AVISE, Vectra, Natera) * Responsible for current knowledge of test, tube and specimen requirements for WellStar, Quest and Lab Corp laboratories * Responsible for current knowledge on collection and processing requirements of specialty testing such as GTT, Breath test and Bariatric testing for WellStar, Quest and LabCorp * Use proper hand hygiene in accordance to patient safety goals Customer Service Support * Assisting Physicians/Office staff with ordering labs in Epic correctly. (Future/Standing/Clinic Collect orders) * Notifying physicians, or designee, immediately of critical lab results as requested * If necessary, reprint any laboratory reports * Assisting physician with any research and issue resolution * Assisting physician office staff and patients in resolving all laboratory billing issues * Making all follow-up phone calls to patients if re-collection of specimens is necessary * Assists physicians and office staff in determining appropriate selection of diagnostic lab tests or test panels * Serves as liaison between the office manager and supervisors on location concerns/issues * Assists with patient questions and concerns. Escalates any issues appropriately that may arise outside of the Leads scope * Fax lab results to Physicians as requested * Maintain organized records and documents on site for three (3) months Regulatory Agencys Quality Assurance Requirements * Perform all daily QA checks on equipment * Perform quarterly safety inspections and prepare report of findings for tracking * Perform quarterly Chemical Inventory inspections and prepare report of findings to safety officer * Complete monthly workload tallies * Complete all annual personnel requirements (lab procedure review, mandatory continual education review, net learning CEUs, & employee physical examination) * Must remain current on information regarding all CLIA and CAP requirements, in accordance to national patient safety goals * Attendance at all mandatory staff meetings Performs other duties as assigned Complies with all WellStar Health System policies, standards of work, and code of conduct. Required Minimum Education: High School Diploma General or GED General Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. BLS - Basic Life Support or ARC-BLS - American Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor Required Minimum Experience: Minimum 1 year of previous computer registration skills completed WellStar Lab Outreach externship Preferred Minimum 1 year of Customer Service experience preferred and/or completed WellStar Lab Outreach externship Preferred Minimum 1 year of previous phlebotomy and specimen processing experience preferred and/or completed WellStar Lab Outreach externship Preferred Required Minimum Skills: Requires excellent Customer Service skills excellent verbal and written communication skills requires efficient and accurate computer skills must be able to work and maintain professional demeanor under stressful conditions requires efficient multi-tasking and organizational skills must be able to gracefully maintain composure in difficult situations Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

Financial Care Counselor# Description: Uses the assigned scheduling system to book outpatient and/or inpatient appointments and to gather appropriate patient information Assumes Responsibility and initiative for planning and time management Demonstrates effective implementation of clerical skills Assumes responsibility for implementation of organizational skills to allow for accuracy, precision and attention to detail, and understands the importance of marketing teamwork Experience/Qualifications: Must have high school diploma or GED ACPAR certification, preferred# Minimum two years experience in a patient registration/patient accounting role, required# Broad experience with healthcare information systems to include customer service, patient registration, patient estimations and point of service collections, preferred # Perks/Benefits: (for eligible employees): Have optimal opportunity for career growth within our growing organization Medical / Dental Retirement Plan PTO and paid life insurance## # What Sets Us Apart Archbold Medical Center is a four-hospital, four-nursing-home health system with 540 patient beds. We employ more than 2,500 people and boast an outstanding medical staff of nearly 200 qualified physician specialists. Our flagship hospital, Archbold Memorial Hospital, is a 264-bed hospital located in Thomasville, Georgia. Our system hospitals, also in Georgia, are Archbold Brooks Hospital in Quitman, Archbold Grady Hospital in Cairo, and Archbold Mitchell Hospital in Camilla. For nearly 100 years, Archbold has been synonymous with high-quality, compassionate medical care. While our exemplary facilities have helped us maintain an excellent reputation, our team members are what makes Archbold special.# You are unique. You have skills and a strong passion for helping people. You also have personal goals, and Archbold wants to help you achieve them. We are a diverse healthcare system that promotes teamwork, continuing education, and leadership, and we are committed to recruiting and retaining the best healthcare professionals to join our Archbold team.# What we offer: We know that your time and expertise are valuable, and to help our employees be at their best and make the most of their employment experience, we offer a comprehensive and generous benefits package that helps our employees and their families meet the challenges of everyday living. We strive to be a workplace of choice, and from high-quality medical and dental care benefits to retirement benefits that help build wealth for your future, Archbold is proud to offer our employees one of the best benefits packages in the area. Below are a few of the benefits Archbold Medical Center offers to employees: Work/Life Balance Planning for the Future Low-Cost Prescriptions Health # Wellness Benefits Planning for Life#s Unexpected Moments Helping You to Advance Your Career Mission To provide safe, innovative and compassionate care for our communities. Vision A healthier region, stronger communities, meaningful work, and trusted care Financial Care Counselor Description: Uses the assigned scheduling system to book outpatient and/or inpatient appointments and to gather appropriate patient information Assumes Responsibility and initiative for planning and time management Demonstrates effective implementation of clerical skills Assumes responsibility for implementation of organizational skills to allow for accuracy, precision and attention to detail, and understands the importance of marketing teamwork Experience/Qualifications: Must have high school diploma or GED ACPAR certification, preferred Minimum two years experience in a patient registration/patient accounting role, required Broad experience with healthcare information systems to include customer service, patient registration, patient estimations and point of service collections, preferred Perks/Benefits: (for eligible employees): Have optimal opportunity for career growth within our growing organization Medical / Dental Retirement Plan PTO and paid life insurance What Sets Us Apart Archbold Medical Center is a four-hospital, four-nursing-home health system with 540 patient beds. We employ more than 2,500 people and boast an outstanding medical staff of nearly 200 qualified physician specialists. Our flagship hospital, Archbold Memorial Hospital, is a 264-bed hospital located in Thomasville, Georgia. Our system hospitals, also in Georgia, are Archbold Brooks Hospital in Quitman, Archbold Grady Hospital in Cairo, and Archbold Mitchell Hospital in Camilla. For nearly 100 years, Archbold has been synonymous with high-quality, compassionate medical care. While our exemplary facilities have helped us maintain an excellent reputation, our team members are what makes Archbold special. You are unique. You have skills and a strong passion for helping people. You also have personal goals, and Archbold wants to help you achieve them. We are a diverse healthcare system that promotes teamwork, continuing education, and leadership, and we are committed to recruiting and retaining the best healthcare professionals to join our Archbold team. What we offer: We know that your time and expertise are valuable, and to help our employees be at their best and make the most of their employment experience, we offer a comprehensive and generous benefits package that helps our employees and their families meet the challenges of everyday living. We strive to be a workplace of choice, and from high-quality medical and dental care benefits to retirement benefits that help build wealth for your future, Archbold is proud to offer our employees one of the best benefits packages in the area. Below are a few of the benefits Archbold Medical Center offers to employees: * Work/Life Balance * Planning for the Future * Low-Cost Prescriptions * Health & Wellness Benefits * Planning for Life's Unexpected Moments * Helping You to Advance Your Career Mission To provide safe, innovative and compassionate care for our communities. Vision A healthier region, stronger communities, meaningful work, and trusted care