Help Desk Technician for MSP
New York, NY jobs
Role Description
This is a full-time on-site role for a Help Desk Technician at Aurora Computer Technology, Inc. located in Staten Island, NY. The Help Desk Technician will be responsible for providing technical support to clients, troubleshooting hardware and software issues, maintaining and updating computer systems, and responding to service tickets in a timely manner. Additionally, the technician will assist in setting up new hardware and software, provide training and support to end-users, and ensure proper documentation of technical procedures and solutions.
Qualifications
Experience with technical support, troubleshooting hardware and software issues
Working knowledge of computer systems maintenance and updates
Familiarity with setting up new hardware and software
Ability to provide training and support to end-users
Strong communication and interpersonal skills
Attention to detail and excellent organizational skills
Ability to work independently and as part of a team
Certification in IT, Computer Science, or related field is beneficial but not required
Prior experience in a Managed Services Provider (MSP) environment is advantageous
Help Desk Onsite Support
Milwaukee, WI jobs
The IT Site Support Specialist is responsible for delivering hands-on technical support to end users at the site, ensuring smooth operation of IT systems and infrastructure. This role is critical in maintaining a productive work environment by providing timely troubleshooting, resolving hardware and software issues, and ensuring consistent IT coverage during all business hours.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Communication with Users:
Provide support through different channels (phone, email, chat), maintaining patient, empathetic, and understanding communication.
Customer web page:
Review the details of this request to either approve or reject the registration.
End User Support:
Provide first-level and second-level support for desktops, laptops, mobile devices, printers, and other peripherals.
Troubleshoot hardware and software issues, escalating complex problems as needed.
Assist users with access, connectivity, and application-related issues.
Create and manage knowledgebase articles for commonly resolved incidents.
Local IT Operations:
Perform hands-on support for network equipment, servers, and AV systems.
Coordinate with centralized IT teams for deployments, upgrades, and maintenance.
Maintain inventory of IT assets and ensure proper documentation.
On-Site Coverage:
Ensure IT support presence during all business hours, including coverage planning for breaks, vacations, and absences.
Act as the primary point of contact for IT-related issues at the site.
Collaboration & Communication:
Work closely with global IT teams to align local support with company-wide standards.
Partner with manufacturing engineering and operations teams to support technology needs on the shop floor.
Communicate effectively with users and stakeholders to understand and resolve issues.
Recommend enhancements that will increase the overall efficiency and effectiveness of the Help Desk.
Compliance & Security:
Follow IT policies and procedures, including data protection and security protocols.
Support compliance initiatives and assist with audits as required.
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities for the position.
EDUCATION and/or EXPERIENCE
Associate or Bachelor's degree in Information Technology, Computer Science, or related field.
5+ years of experience in IT support or helpdesk roles.
OTHER SKILLS AND ABILITIES
Strong knowledge of Windows OS, Microsoft 365, and common enterprise applications.
Knowledge of Microsoft Entra ID and multi-factor authentication (MFA) applications
Basic knowledge of hardware, software, and networking concepts.
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Eager to learn and adapt to new technologies.
STRATTEC has a significant presence in Mexico; proficiency in writing and speaking Spanish is a plus
Telecom Technical Specialist I
Jackson, MI jobs
Job Title : Telecom Technical Specialist I
Contract: 12+ Months (with possible extension)
We are seeking a Telecom Technical Specialist I responsible for executing, managing, and enhancing standard processes related to telecom design and delivery for electric substation facilities. This role requires clear communication with stakeholders to provide project visibility, process updates, and actionable information throughout telecom buildout lifecycles. The specialist will support engineering, construction, and field teams with telecom coordination, infrastructure evaluations, and cellular study analysis using applicable tools and standards.
Key Responsibilities:
Execute and improve telecom design and delivery processes for electric substation facilities.
Communicate work processes, timelines, and project status updates to internal stakeholders in a clear and concise manner.
Support project engineering, design teams, construction personnel, and field teams with telecom-related coordination.
Conduct cellular study analysis and document findings using appropriate technical tools.
Submit, track, and manage telecom service orders including new requests, changes, and disconnects.
Ensure telecom installations and designs follow IEEE standards for high-voltage (HVD) substation communications.
Track and maintain multiple project tasks, deliverables, and overall statuses.
Identify and drive improvements in systems, workflows, and telecom delivery processes.
Enforce established procedures, standards, and best practices across telecom operations.
Provide strong customer service and communication to business partners and project stakeholders.
Work independently with minimal supervision while maintaining accurate and timely updates.
Collaborate effectively with engineers, project managers, IT teams, vendors, and construction personnel.
Required Skills & Qualifications:
Minimum 2 years of experience in telecom, networking, or a related technical discipline.
Strong knowledge of networking, LAN, WAN, and telecom technologies.
Experience submitting and tracking telecom service orders (new, change, disconnect).
Understanding of IEEE standards related to high-voltage (HVD) substation communications.
Proficiency with databases and Microsoft Office applications.
Strong problem-solving, analytical, and critical thinking skills.
Ability to balance technical requirements with business needs.
Excellent communication and interpersonal skills.
Highly self-motivated, proactive, and capable of working independently with minimal supervision.
Strong organizational skills with the ability to manage multiple tasks and projects concurrently.
Ability to work effectively in a team environment and interact with engineers, IT, project managers, and vendors.
Information Technology Support Specialist
Plano, TX jobs
IT Support Specialist (Full-Time, Onsite 4 Days / Remote 1 Day)
Schedule: 4 days onsite, 1 remote
Employment Type: Direct Hire - Client disclosed during screening
Compensation: $70,000 annually + full benefits
About the Role
We're looking for an IT Support Specialist who enjoys
hands-on problem solving
and thrives in a fast-moving, field-oriented environment. This is a highly visible role supporting active job sites, field crews, office staff, and a variety of technology across the organization. If you prefer real troubleshooting over queue-based ticket grinding, this is the kind of place where you'll make an immediate impact. You'll own issues from start to finish, work closely with teams on the ground, and keep the technical environment healthy, reliable, and efficient.
What You'll Do
Take full ownership of support issues from identification through resolution
Deliver excellent customer service with clear and confident communication
Install and configure computer hardware, software, systems, networks, printers, and related equipment
Diagnose and resolve technical issues across desktops, laptops, mobile devices, and network-connected systems
Perform routine maintenance and support scheduled upgrade cycles
Set up accounts, access permissions, and user configurations
Troubleshoot hardware, software, and basic networking problems
Repair equipment and replace components as needed
Maintain accurate inventory records for IT assets, equipment, and supplies
Coordinate with internal teams on escalations and complex issues
Ensure proper documentation and closure of all support activities
Assist with any additional IT-related tasks as assigned
Minimal after-hours work may occasionally be required
What You Bring
Strong troubleshooting and diagnostic skills
Experience supporting users in fast-paced, hands-on environments
Ability to communicate directly and professionally with diverse teams, including field crews and site personnel
Comfort working around active job sites and adapting to shifting priorities
Proven ability to work independently and take initiative
Familiarity with hardware repair, imaging, account setup, and common support tools
Ability to lift up to 50 lbs when working with equipment
Why This Role Stands Out
Direct influence and ownership-your work directly keeps the operation running
No massive call center queue or micromanagement
A tight-knit environment where practical problem solving is valued
A stable schedule with a balanced onsite/remote setup
Competitive pay for the level of autonomy and impact
How to Apply
If you're someone who enjoys variety, independence, and supporting teams that rely on technology to keep work moving, we'd love to hear from you.
Apply to this posting with your resume.
Help Desk Technician
Santa Fe Springs, CA jobs
JANUS et Cie is currently seeking a Help Desk Technician in our IT Department. The Help Desk Technician is the first point of contact for employees seeking technical assistance by phone, e-mail or through the Help Desk ticketing system. The Help Desk Technician's main task is to identify, diagnose and, where possible, resolve the technical issue or escalate the case to other IT members. The Help Desk Technician will answer queries on basic technical issues and offer advice and solutions where possible.
This job is on site and is located in Santa Fe Springs, CA
Hourly Range-$28-$30 an hour
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Serve as the first point of contact for customers seeking technical assistance over the phone or email
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Provide excellent internal customer support via telephone and e-mail.
Respond to help desk tickets submitted by customers seeking help; direct unresolved issues to the next level of support personnel
Query customers to determine the nature of problems; walk the customer through the problem-solving processes
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Install, modify, and repair computer hardware, peripherals, and software as needed
Act as liaison between customer and external hardware service providers (on site repairs, managed print services) as needed
Follow up with customers to ensure issues have been resolved.
Gain feedback from customers about computer usage.
Document procedures as needed
QUALIFICATIONS:
AA or equivalent experience required
Certification as IT Technician (e.g. CompTIA A+, Microsoft Certified IT Professional) will be an advantage
Knowledge of Microsoft user administrator (AD, AD Azure), Office 365 and Windows and Mac OS are a must. Familiarity with Microsoft Dynamics and CRM is helpful but not critical.
Excellent written and verbal communication skills
Willingness to work a flexible schedule, including overtime, evenings, and weekends as needed
Great interpersonal skills and ability to work cooperatively and jointly to provide quality service to internal customers.
Focus on customer service
Proven experience as a help desk technician or other customer support role
Good understanding of computer systems, mobile devices and other tech products
Effective time management skills
Ability to maintain confidentiality of Company information and exercise good judgment
REFLECTS OUR BRAND VALUES:
We listen to our Customers
We rely on our Members
We honor Integrity
We embrace Continuous Learning
We lead with Design
We create Value
We make the World Better
IT Support Specialist
Orange Park, FL jobs
The IT Support Specialist is responsible for providing technical assistance and support to end-users, ensuring the smooth operation of hardware, software, and network systems. This role involves troubleshooting issues, maintaining IT infrastructure, and delivering exceptional customer service to internal and external stakeholders.
Key Responsibilities
• Respond to help desk tickets and provide timely technical support for hardware, software, and network issues.
• Install, configure, and maintain computer systems, peripherals, and software applications.
• Perform routine system updates, patches, and security checks.
• Troubleshoot and resolve issues related to operating systems (Windows, mac OS, Linux) and common applications.
• Assist with network connectivity problems, including LAN, Wi-Fi, and VPN configurations.
• Maintain IT asset inventory and ensure proper documentation of equipment and licenses.
• Support remote users and provide guidance on IT best practices.
• Collaborate with other IT team members to escalate and resolve complex technical problems.
• Ensure compliance with organizational IT policies and security standards.
• Create and maintain knowledge base articles for common issues and solutions.
Qualifications
Education:
• High School Diploma or equivalent (required)
• Associate or Bachelor's Degree in Information Technology, Computer Science, or related field (preferred)
• Relevant certifications such as:
• CompTIA A+ (required or strongly preferred)
• CompTIA Network+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation (preferred)
Experience:
• 1-2 years of experience in IT support, help desk, or technical troubleshooting roles
• Hands-on experience with operating systems (Windows, mac OS, Linux)
• Common productivity software (Microsoft Office Suite, email clients)
• Basic networking concepts (TCP/IP, DNS, DHCP)
• Familiarity with ticketing systems (e.g., ServiceNow, Jira) and remote support tools
Skills:
• Strong problem-solving and analytical abilities
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Basic understanding of cybersecurity best practices
Preferred Competencies
• Ability to manage multiple tasks and prioritize effectively
• Strong attention to detail and documentation skills
• Adaptability to new technologies and willingness to learn
Work Environment
• Standard business hours with occasional after-hours support for critical issues
• Office-based with remote support
• Ability to travel domestically
• Ability to lift/move equipment up to 25-40 lbs; occasional travel to sites or data centers.
IT Support Specialist
Eden Prairie, MN jobs
Salary range: $54,000 - $68,000
The base salary listed is a range. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
In addition to the base salary, this position is eligible for a bonus, providing the opportunity to earn additional compensation.
Benefits
Our Total Rewards programs continue to lead, innovate and embody our core values - caring for the health and wellbeing of all. Zinpro offers a competitive salary and a premium benefits package, including 100% employer-paid healthcare and generous paid time off. We provide a wide range of benefits and resources designed to support you at every stage of life: education assistance, retirement planning, 401(k), disability and long-term care insurance, travel assistance, fitness reimbursement, gift matching, and more.
Our Culture of Care - Zinpro
Position Summary
As an IT Support Specialist, you will be a part of Zinpro's Help Desk support team and contribute to the mission of providing superb customer service and technology support to Zinpro employees globally. Technology and systems you will support include user computers and devices (Windows, Apple, Android, virtual machines); business, communication, and collaboration software; printers, hardware, and peripherals.
Essential Functions
Provide superb customer service and support to end-users around the world.
Document and respond to technical support requests on supported technologies and end-user inquiries while following company processes and adhering to support SLAs.
Maintain the integrity of end-user devices through upgrades, support, and new technology deployments.
Set up and deploy company computers and devices according to defined configuration standards.
Install, support, and assist end-users in the usage of business, communication, and collaboration software and tools.
Participate in employee on-boarding and off-boarding processes.
Ensure an accurate, up-to-date inventory of all company computers and devices.
Active participation in knowledge base improvements and documentation, weekly meetings with L1 vendor, and team stand ups.
Perform additional tasks as assigned by the IT Support and Procurement Manager.
Additional Functions
Support, implement, and administer corporate policy and company strategy.
Cooperate in a team environment with other IT personnel to effectively provide technology services to the company.
Maintain and update Industry certifications and knowledge of relevant systems to the position.
Follow through on assigned tasks, work independently, and complete work on time.
Follow instructions and management direction; display cooperative behavior.
Tactfully and courteously, maintain a good working relationship with coworkers.
Effectively communicate technological-based information to all levels of employees in a manner that can be understood by non-technical people.
Qualifications
Required:
Associate in computer science, computer information technology, or equivalent.
2+ years of experience supporting current technologies: Windows, OSX, IOS, Android operating systems, Dell, and Apple hardware, along with virtualization.
Experienced with Microsoft 365, Azure, Auto Pilot, peripherals, and devices a highly mobile professional worker uses.
2+ years of experience with ITSM software and its processes (ServiceNow is a plus).
Familiarity with RSAT and its applications.
Knowledge of the principles, methods, and techniques involved in help desk operations.
Preferred:
Working knowledge of LAN/WAN networking.
Industry Standard certifications such as ITIL, A+, Network+, or Security+
Experience working in a team-based collaborative environment.
Strong communication and multi-tasking skills.
Familiarity with project and change management principles.
Ability to work autonomously with good organizational, analytical, and problem-solving skills.
Work Environment and Physical Requirements
The work environment characteristics are those consistent with a standard office environment.
Positions in this class typically require typing, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required occasionally, and all other sedentary criteria are met.
Schedule Requirements
Hybrid model work schedule that includes specified in-office days and days working remotely.
Provide 24x7 second-level technical support for critical incidents, working with third-level colleagues and vendors as required.
Adheres to attendance and punctuality standards. Maintains suitable availability to ensure proper execution of duties, whether at various sites or via remote connection.
Travel Requirements
The work environment characteristics are those consistent with a standard office environment but also include computer room, lab, plants, and warehouses.
Travel is required to local plants, warehouses, and domestic sales offices.
Travel may be required to international sales offices.
About Zinpro
For more than 50 years, Zinpro has pioneered the research and development of performance trace minerals and innovative solutions that improve the health and wellbeing of both animals and people. As a family-owned, privately held company, we have grown steadily thanks to our quality products, expert staff, and a commitment to helping our customers achieve more through science-based trace mineral nutrition. With regional sales offices in 11 countries and products marketed in more than 70 countries worldwide, Zinpro is the global leader in advancing greater nutrition and smarter practices for a better, more sustainable world.
Working at Zinpro means you'll make a positive difference in the world, working as part of an authentic and caring community of bright, passionate people. You'll gain broad experience in a growing company known for its exceptional commitment to employees, customers, and our communities. And you'll quickly see that your unique ideas and perspectives are valued here, where we work continually to create diverse, equitable and inclusive teams.
Competencies and Core Values
Must possess qualities and skills that align with Zinpro's Core Values:
Build Trust: We believe in being purposeful with our words and actions. We work to build trust with customers, vendors, and co-workers through being truthful and fulfilling our commitments. We honor our word and are accountable for our actions.
Win Together: We believe we can better achieve when we work united, internally and with customers. When we embrace and leverage our diverse individual talents with global perspectives, we create a team that's stronger and smarter than any one individual. We are all bound by the belief that when we work together, we can realize greater potential.
Serve Generously: We believe in putting people first, supporting each other's efforts and treating all with kindness and respect. We work in partnership with customers and ourselves to create opportunities; a win for another is a win for us.
Always Improve: We believe in what's right and pursuing continuous growth and improvement for customers, our company, and ourselves. Our high expectations drive us to consistently and reliably deliver the highest quality. We work to be better each day.
Dream Big: We believe advancement starts with being curious. We embrace the freedom to explore, create, and express ideas without the fear of failure. We always learn from each other and our customers, from our successes and our mistakes.
Zinpro is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin, or disability.
Technical Support Specialist (Hay Tool Products)
Brodhead, WI jobs
The Technical Support Specialist serves as the subject matter expert for assigned product line(s) and supports Kuhn North America (KNA) personnel and dealers in supporting service issues for products marketed by KNA.
EXPECTATIONS
Resolve dealer service needs with required urgency
Working knowledge of machines distributed by Kuhn North America
Serve as the technical expert on assigned product line(s)
Present a helpful and favorable image of the Company
Treat people fairly
Confidentiality of Company information
Continuously improve systems
ESSENTIAL DUTIES AND RESPONSIBILITIES
Serve as the technical expert for service issues for the assigned KNA product line(s).
Assist as a back-up in resolving dealer complaints or concerns for other products distributed by KNA.
Diagnose, qualify and quantify service and performance issues for assigned product line(s).
Review and process all warranty claims for assigned product line(s).
Maintain warranty records (complaints, service calls and claims) and distribute related reports to applicable departments.
Collaborate with Product Management, Engineering, and Operations departments and other assigned factory contacts to develop solutions and implement action plans to solve service issues.
Communicate machine corrections and issues to KNA personnel and the KNA dealer network through Service Bulletins and/or Technical Improvement Programs.
Develop and conduct training presentations aimed at educating KNA employees and dealer personnel on the proper set-up, maintenance and service of current and newly introduced products.
Assist in the development of service instructions for assigned product line(s).
Participate in NPI (New Product Implementation) projects by sharing product issues, concerns, and trends for the assigned product line(s).
Partner with Parts Department personnel to develop and maintain the recommended parts stocking lists.
Review Operator Manuals for product service content and recommend additions or modifications.
Provide input into the feasibility of Special Sales Requests (SSRs) to ensure product can properly be supported in the field.
Maintain knowledge of the service and maintenance requirements and field issues of competitor's products for the assigned product line.
Maintain work area in a clean and orderly fashion and conform to all quality and safety procedures.
Other duties may be assigned
Education and/or Experience - An associate's or bachelor's degree in agricultural mechanics or agricultural engineering technology is preferred. The position requires knowledge and skills in the areas of customer service, mechanics/repair, electronics, hydraulics, welding, and torch cutting. Application knowledge and experience in word processing (Word), spreadsheet applications (Excel), presentation software (PowerPoint), Internet, and e-mail is also required.
IT Support Specialist I
Carlyle, IL jobs
The secret to the Maschhoffs' success has always been its people. We are committed to finding team members who are passionate about pigs and share the same family values that make this company successful.
Job Duties & Accountabilities
Receive, prioritize, document, and actively resolve end user technology issues and requests via phone, email, in person or using remote tools.
Install, diagnose, repair, maintain and upgrade laptop and desktop software, hardware, and equipment, while ensuring optimal performance and connectivity.
Support end-user training where required.
Support all company IT policies and data protection standards.
Escalate support issues to appropriate personnel as needed.
Ensure assigned requests are resolved in a timely manner using appropriate prioritization and escalation.
Collaborate with other departments for problem resolutions as necessary.
Create system/user documentation.
Maintain Computer/IT equipment asset listing.
Travel occasionally to remote locations to provide onsite support, adhering to all biosecurity standards and protocols.
Be on call on a rotational basis.
Knowledge of:
Microsoft windows Operating Systems
Microsoft Office Suite
Printer installation and support
Mobile devices including tablets and phones
Basic Networking
Familiarity with ITSM tools
Skill in:
Customer service
Clear and concise verbal, written and telephone communication
Time management and prioritization with incoming tasks/requests
Ability to:
Be on call per the on-call rotation
Analyze complex problems and make sound recommendations
Perform administrative tasks, including creating documentation and tracking incident tickets
Operate independently as well as in a group setting
Compensation and Benefits:
Targeted pay range of $50,000-$56,000 USD per year, depending on experience and qualifications.
The Maschhoffs offers full-time regular employees a comprehensive benefits package including:
Your choice between a Preferred Provider Organization (PPO) plan and a High Deductible Health Plan (HDHP) plan.
Two options for dental coverage, both of which cover three main types of expenses and cover preventative care at 100%.
Group rate vision benefits.
Complimentary Basic Life Insurance as well as voluntary employee, spouse, and child life insurance policies.
Short Term and Long Term Disability coverage, at no cost to the employee.
A traditional pre-tax 401(k) plan as well as a Roth 40(k) plan. The Company matches the first 4% of employee contributions, which is immediately vested.
A generous paid time off program, including a life event day and volunteer day each year for full time employees.
Participation in a Company Short Term Incentive Plan (STI) where payments are dependent upon several company factors/metrics.
QualificationsEducationPreferred
High School or better.
ExperiencePreferred1 year:
1 year of Related Experience
A career with The Maschhoffs is packed with benefits
Competitive hourly pay:
Excellent Health Insurance (Medical/Dental/Vision) including:
The Maschhoffs covers on average $11,000-$17,000 in benefits annually
Company contributions to Health Savings Account
Short Term/Long Term Disability
No-cost counseling sessions
Full-time employees are eligible the 1st of the month following 30 days!
401K plan with up to 4% company match
Accrued Paid Time Off plus a paid Life Event Day!
Bi-annual production bonus program
School Tuition Reimbursement Program
Extra money earned through our referral program
Discounted Pork Packs (including loins/ribs/bacon and more!)
Visit our website to apply: IT Support Specialist I | The Maschhoffs
Information Technology Specialist
Farmingdale, NY jobs
The IT Specialist provides comprehensive IT support and ensures efficient resolution of technical issues. Responsibilities include diagnosing and troubleshooting system problems, performing hardware and software maintenance, and managing user accounts and IT assets. Key functions include monitoring IT assets, ensuring compliance, and enhancing helpdesk efficiency to meet service level agreements (SLAs).
Position Responsibilities and Accountabilities
Technical Support and Issue Resolution
Serve as the primary point of contact for employees seeking technical assistance via phone, ticketing systems, instant messaging, and email.
Diagnose and troubleshoot computer system issues individually or in collaboration with team members, identify root causes, and implement effective solutions.
Perform PC and MAC upgrades, repairs, and maintenance, including license tracking and hardware/software configurations.
Follow up on outstanding requests to ensure timely and thorough resolution while maintaining service level agreements (SLAs).
Provide technical guidance to end-users on IT tools, systems, and processes to reduce downtime and enhance productivity.
Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction.
User Management, and Asset Oversight
Enabling and disabling user accounts, ensuring efficient configuration and deployment of desktops and workstations using standardized OS images and software.
Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively.
Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools.
Research and recommend hardware and software solutions, evaluating vendor products for cost-effectiveness and quality.
Conduct routine audits to maintain compliance, ensure equipment availability, and identify optimization opportunities.
Qualifications and Competencies
Strong troubleshooting, analytical, and diagnostic abilities
Excellent interpersonal and teamwork skills
Proven problem-solving, communication, and organizational skills
Ability to stay organized and create clear, thorough documentation for processes and procedures
Working knowledge of network devices, including switches, access points, and firewalls
Willingness to learn new technologies, adapt to evolving support needs, and contribute to service-excellence goals
Experience with warehouse systems (e.g., Zebra scanners, pack stations) is a plus
Ability to perform heavy lifting (50+ pounds)
Ability to travel as needed
Education and Experience
Bachelor's Degree in Computer Science or Information Systems a plus
Minimum 3-5 years of IT experience required
Windows and MAC support required
Must be well-versed in network configuration and troubleshooting
Must be able to support Windows Server 2012 and up
Active Directory, GPO, DNS, and DHCP experience
Avaya IP Office experience is a plus
Product Specialist
Janesville, WI jobs
We're seeking a Product Specialist to drive brand awareness for Moose Offroad and support cross‑functional teams with in‑depth product expertise. You'll collaborate with Sales, Marketing, Product Development, and more to ensure successful launches, gather customer feedback, and shape product strategy.
What you'll do:
Launch new products across US, Canada, and Europe
Plan product rollouts (samples, press, media, events)
Develop marketing strategies with Sales & Marketing teams
Research market trends and customer buying habits
Support sales reps with training, merchandising, and closing key accounts
Partner on events, catalogs, and quality control initiatives
What we're looking for:
Powersports industry knowledge is a must
Strong MS Office skills (Word, Excel, Outlook)
Basic mechanical knowledge of powersports components
2+ years of product sales experience
Valid driver's license; ability to travel up to 40%
Disclaimer
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
LeMans Corporation is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. LeMans will only employ those who are legally authorized to work in the United States for this opening.
This company participates in E-Verify.
Notice to California Employees and Prospective Employees
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Logistics Specialist
Janesville, WI jobs
We're seeking a detail-oriented Logistics Specialist to support domestic freight operations and ensure smooth shipment resolution. This role partners with Sales, Dealer Services, and Warehousing teams while serving as the primary contact for carriers.
What You'll Do
Manage shipment issues and expedite priority freight
Review/coding of courier invoices & freight bill auditing
Coordinate consolidated containers to Europe
Maintain routing guides & vendor documentation requirements
Analyze TMS, courier data, and Power BI reports
Track KPIs and identify process improvements
What We're Looking For
Bachelor's in Logistics, Supply Chain, or Business Administration
0-2 years' logistics or business administration experience
Strong communication, organization, and customer service skills
Proficiency in Excel, Outlook, Teams, and Power BI
Disclaimers
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
LeMans Corporation is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. LeMans will only employ those who are legally authorized to work in the United States for this opening.
This company participates in E-Verify.
Notice to California Employees and Prospective Employees
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Client Appointment Specialist
Knoxville, TN jobs
Are you feeling micromanaged, underappreciated, or stuck in a job with capped income and no future?
Do you know you're capable of more - but your current environment isn't giving you the opportunity to prove it?
Riverview Decks is looking for motivated, detail-driven individuals who want to be part of a high-performing team with real earning potential, a family-friendly culture, and leadership that actually invests in your growth.
If you're tired of:
Being treated like a number
Managers who hover instead of supporting
Companies that limit your income
Environments with no energy, no vision, and no room to advance
…and you're ready for:
A winning team with high standards
A role where your performance matters and gets rewarded
Leadership that empowers instead of micromanages
A workplace built on respect, integrity, and family values
A compensation model with substantial earning potential
A culture where people show up excited to work
…then you might be exactly who we're looking for.
The Role: Client Appointment Specialist
You'll be the first point of contact for homeowners, helping them schedule consultations, confirm project details, and guide them into our system with clarity and professionalism. You'll work inside a supportive, fast-paced environment that rewards accuracy, hustle, and a positive attitude.
No sales experience required - just the desire to win and grow.
Why Riverview Decks?
A leadership team that actually cares
A positive, family-centered culture
Competitive base pay + bonus structure
A clear path to grow your income
A stable industry with year-round work
A team that values you personally and professionally
If you're done settling for mediocre and ready to join a team that's going somewhere, we want to talk to you.
Lead Intake & Client Communication
Answer inbound calls, texts, and web inquiries with speed, professionalism, and accuracy.
Respond to all new leads within 5 minutes (speed-to-lead standard).
Use Riverview's intake script to gather homeowner details, property information, and project goals.
Confirm homeowner email, address, phone number, and availability.
Communicate clearly with homeowners about next steps and what to expect.
Lead Scoring & Qualification
Score every lead using Riverview's 5-Factor Lead Scoring System.
Classify leads into the correct tier (Information Gathering → Ready Yesterday).
Confirm whether all decision makers will be present at the appointment using Riverview's non-confrontational script.
Verify homeownership (no renters).
Request photos or supporting details when needed.
Appointment Scheduling & Calendar Management
Book appointments using Riverview's same-day/next-day priority system.
Ensure appointments fall within established time windows and calendar rules.
Confirm appointments with homeowners by call and text.
Assign the correct Deck Consultant based on lead score and territory.
Verify address accuracy and driving logistics between appointments.
Prevent double-bookings and routing conflicts.
AI Lead Review & Validation
Review all appointments scheduled by the AI Booking Agent.
Correct or update any inaccurate information supplied by AI.
Validate the homeowner's info, score the lead (if missing), and confirm the consultant assignment.
Contact the homeowner to confirm appointment details.
Pipeline & CRM Management
Keep CRM clean, organized, and fully up-to-date at all times.
Enter call notes, homeowner details, decision-maker info, and lead scores.
Maintain zero unresolved tasks by the end of the shift.
Merge duplicates, fix missing data, update statuses, and tag leads accurately.
Prepare next-day consultant routes and finalize logistics.
Productive Downtime Tasks
(Instead of browsing phones or the internet)
Re-engage cold leads from the last 30-90 days.
Follow up with no-shows and reschedule appointments.
Request missing photos.
Audit AI-booked leads and identify errors.
Track lead source patterns and appointment quality.
Update scripts and FAQs.
Review and improve client communication templates.
Verify reminders, emails, and decision-makers for next-day appointments.
Consultant Support
Provide consultants with clear, accurate appointment details.
Send appointment reminders to homeowners.
Prepare notes, routing, and project context for each appointment.
Alert consultants to special instructions or concerns.
Prevent wasted trips by ensuring clean, accurate appointment data.
Shift Discipline & Break Compliance
Adhere to structured shift format: 7:00 AM - 8:00 PM.
Follow scheduled break times: four 15-minute breaks + one 30-minute lunch.
Stay at the workstation during work periods.
Maintain professional demeanor and focused workflow.
No personal cell phone usage, no streaming, no unrelated browsing.
Team Collaboration & Reporting
Report directly to the Sales Manager.
Communicate daily updates, issues, and performance results.
Participate in weekly coaching and KPI review sessions.
Provide input to improve scripts, tools, and client experience processes.
Performance Metrics (KPIs)
Your performance will be measured on:
Speed-to-lead response time
Booking-to-set rate (must maintain ≥85%)
Appointment show rate
Lead scoring accuracy
Routing & address accuracy
CRM cleanliness
Confirmation success rate
Weekly accuracy and show-rate bonuses
Overall professionalism and reliability
Required Qualifications
These are the non-negotiables.
Outstanding verbal communication skills
Able to speak clearly, confidently, and professionally on the phone with homeowners.
Fast and accurate typing/data entry
Must be able to update CRM fields quickly and without errors while speaking with clients.
Organized and detail-oriented
This role requires precise scheduling, address checks, routing logic, and CRM record accuracy.
Comfortable with structured, disciplined workflows
Must remain at the workstation and follow the rotational shift, break schedule, and productivity protocols.
Ability to follow scripts while still sounding natural
Must maintain Riverview's tone, convey confidence, and avoid robotic delivery.
Strong problem-solving skills
Able to think through routing conflicts, miscommunication issues, and homeowner objections.
High reliability and punctuality
This position supports consultants and revenue flow - consistency is EVERYTHING.
Comfortable with accountability and KPIs
Role includes daily/weekly performance metrics (BTSR, show rate, accuracy, speed-to-lead).
Basic competency with Google Maps and online tools
Must verify addresses, routing, and appointment viability quickly.
Ability to sit focused for long periods
This is a desk-based, communication-heavy role.
Professional, friendly, and solution-focused demeanor
Must reflect the Riverview brand and set the tone for the client experience.
Preferred Qualifications
Not required, but a huge plus.
Experience in appointment setting, scheduling, or customer service
(Call center, dispatch, medical scheduling, contractor services, hospitality front desk, etc.)
Experience with CRMs
(LeadConnector, GoHighLevel, Salesforce, HubSpot, JobTread, etc.)
Prior experience in home services or trades
Not needed, but it helps them understand deck projects, timelines, and homeowner concerns.
Experience working in a high-performance environment
(Sales floor, dealership, service coordinator, real estate office, etc.)
Ability to handle objections gracefully
Comfortable asking key questions without being confrontational.
Comfort working with AI tools and automation
Able to review and correct AI-booked appointments and recognize errors.
Personal Characteristics That Thrive in This Role
This helps filter out the wrong personalities and attract the best.
Self-motivated, not someone who needs babysitting
Enjoys structure and clear expectations
Can stay focused without distraction
Handles pressure while staying kind and professional
Enjoys helping people and creating clarity for them
Wants a stable long-term position
Prefers consistent, predictable, process-driven work
Likes being part of a winning team
Feels proud of the accuracy and clean data
Cultural Fit Requirements
These are special to
Riverview Decks
(your brand matters).
Must value family-friendly culture
Must respect team members and homeowners
Must want to be part of a high-performance environment
Must be willing to grow professionally
Must bring positive energy to the team
Must align with Riverview's standards of craftsmanship, integrity, and communication
Client Appointment Specialist
Knoxville, TN jobs
Job Description
Are you feeling micromanaged, underappreciated, or stuck in a job with capped income and no future?
Do you know you're capable of more - but your current environment isn't giving you the opportunity to prove it?
Riverview Decks is looking for motivated, detail-driven individuals who want to be part of a high-performing team with real earning potential, a family-friendly culture, and leadership that actually invests in your growth.
If you're tired of:
Being treated like a number
Managers who hover instead of supporting
Companies that limit your income
Environments with no energy, no vision, and no room to advance
…and you're ready for:
A winning team with high standards
A role where your performance matters and gets rewarded
Leadership that empowers instead of micromanages
A workplace built on respect, integrity, and family values
A compensation model with substantial earning potential
A culture where people show up excited to work
…then you might be exactly who we're looking for.
The Role: Client Appointment Specialist
You'll be the first point of contact for homeowners, helping them schedule consultations, confirm project details, and guide them into our system with clarity and professionalism. You'll work inside a supportive, fast-paced environment that rewards accuracy, hustle, and a positive attitude.
No sales experience required - just the desire to win and grow.
Why Riverview Decks?
A leadership team that actually cares
A positive, family-centered culture
Competitive base pay + bonus structure
A clear path to grow your income
A stable industry with year-round work
A team that values you personally and professionally
If you're done settling for mediocre and ready to join a team that's going somewhere, we want to talk to you.
Compensation:
$55,300 - $65,400 yearly
Responsibilities:
Lead Intake & Client Communication
Answer inbound calls, texts, and web inquiries with speed, professionalism, and accuracy.
Respond to all new leads within 5 minutes (speed-to-lead standard).
Use Riverview's intake script to gather homeowner details, property information, and project goals.
Confirm homeowner email, address, phone number, and availability.
Communicate clearly with homeowners about next steps and what to expect.
Lead Scoring & Qualification
Score every lead using Riverview's 5-Factor Lead Scoring System.
Classify leads into the correct tier (Information Gathering → Ready Yesterday).
Confirm whether all decision makers will be present at the appointment using Riverview's non-confrontational script.
Verify homeownership (no renters).
Request photos or supporting details when needed.
Appointment Scheduling & Calendar Management
Book appointments using Riverview's same-day/next-day priority system.
Ensure appointments fall within established time windows and calendar rules.
Confirm appointments with homeowners by call and text.
Assign the correct Deck Consultant based on lead score and territory.
Verify address accuracy and driving logistics between appointments.
Prevent double-bookings and routing conflicts.
AI Lead Review & Validation
Review all appointments scheduled by the AI Booking Agent.
Correct or update any inaccurate information supplied by AI.
Validate the homeowner's info, score the lead (if missing), and confirm the consultant assignment.
Contact the homeowner to confirm appointment details.
Pipeline & CRM Management
Keep CRM clean, organized, and fully up-to-date at all times.
Enter call notes, homeowner details, decision-maker info, and lead scores.
Maintain zero unresolved tasks by the end of the shift.
Merge duplicates, fix missing data, update statuses, and tag leads accurately.
Prepare next-day consultant routes and finalize logistics.
Productive Downtime Tasks
(Instead of browsing phones or the internet)
Re-engage cold leads from the last 30-90 days.
Follow up with no-shows and reschedule appointments.
Request missing photos.
Audit AI-booked leads and identify errors.
Track lead source patterns and appointment quality.
Update scripts and FAQs.
Review and improve client communication templates.
Verify reminders, emails, and decision-makers for next-day appointments.
Consultant Support
Provide consultants with clear, accurate appointment details.
Send appointment reminders to homeowners.
Prepare notes, routing, and project context for each appointment.
Alert consultants to special instructions or concerns.
Prevent wasted trips by ensuring clean, accurate appointment data.
Shift Discipline & Break Compliance
Adhere to structured shift format: 7:00 AM - 8:00 PM.
Follow scheduled break times: four 15-minute breaks + one 30-minute lunch.
Stay at the workstation during work periods.
Maintain professional demeanor and focused workflow.
No personal cell phone usage, no streaming, no unrelated browsing.
Team Collaboration & Reporting
Report directly to the Sales Manager.
Communicate daily updates, issues, and performance results.
Participate in weekly coaching and KPI review sessions.
Provide input to improve scripts, tools, and client experience processes.
Performance Metrics (KPIs)
Your performance will be measured on:
Speed-to-lead response time
Booking-to-set rate (must maintain ≥85%)
Appointment show rate
Lead scoring accuracy
Routing & address accuracy
CRM cleanliness
Confirmation success rate
Weekly accuracy and show-rate bonuses
Overall professionalism and reliability
Qualifications:
Required Qualifications
These are the non-negotiables.
Outstanding verbal communication skills
Able to speak clearly, confidently, and professionally on the phone with homeowners.
Fast and accurate typing/data entry
Must be able to update CRM fields quickly and without errors while speaking with clients.
Organized and detail-oriented
This role requires precise scheduling, address checks, routing logic, and CRM record accuracy.
Comfortable with structured, disciplined workflows
Must remain at the workstation and follow the rotational shift, break schedule, and productivity protocols.
Ability to follow scripts while still sounding natural
Must maintain Riverview's tone, convey confidence, and avoid robotic delivery.
Strong problem-solving skills
Able to think through routing conflicts, miscommunication issues, and homeowner objections.
High reliability and punctuality
This position supports consultants and revenue flow - consistency is EVERYTHING.
Comfortable with accountability and KPIs
Role includes daily/weekly performance metrics (BTSR, show rate, accuracy, speed-to-lead).
Basic competency with Google Maps and online tools
Must verify addresses, routing, and appointment viability quickly.
Ability to sit focused for long periods
This is a desk-based, communication-heavy role.
Professional, friendly, and solution-focused demeanor
Must reflect the Riverview brand and set the tone for the client experience.
Preferred Qualifications
Not required, but a huge plus.
Experience in appointment setting, scheduling, or customer service
(Call center, dispatch, medical scheduling, contractor services, hospitality front desk, etc.)
Experience with CRMs
(LeadConnector, GoHighLevel, Salesforce, HubSpot, JobTread, etc.)
Prior experience in home services or trades
Not needed, but it helps them understand deck projects, timelines, and homeowner concerns.
Experience working in a high-performance environment
(Sales floor, dealership, service coordinator, real estate office, etc.)
Ability to handle objections gracefully
Comfortable asking key questions without being confrontational.
Comfort working with AI tools and automation
Able to review and correct AI-booked appointments and recognize errors.
Personal Characteristics That Thrive in This Role
This helps filter out the wrong personalities and attract the best.
Self-motivated, not someone who needs babysitting
Enjoys structure and clear expectations
Can stay focused without distraction
Handles pressure while staying kind and professional
Enjoys helping people and creating clarity for them
Wants a stable long-term position
Prefers consistent, predictable, process-driven work
Likes being part of a winning team
Feels proud of the accuracy and clean data
Cultural Fit Requirements
These are special to
Riverview Decks
(your brand matters).
Must value family-friendly culture
Must respect team members and homeowners
Must want to be part of a high-performance environment
Must be willing to grow professionally
Must bring positive energy to the team
Must align with Riverview's standards of craftsmanship, integrity, and communication
About Company
Prompt & Professional Proactive Communication - We take pride in showing up when we say we will, and treating you with the respect and professionalism that you deserve while communicating with transparency.
Service-minded - We naturally like to find solutions to problems and to generally help people in any way we can. We put clients first.
Listen more than you speak with the intent to understand - We focus directly on what is being said so that we can be sure to address your primary concerns and objectives.
Roll out the red carpet for others as a servant leader - We truly want your experience to be magnificent and filled with joyful milestones that result in an amazing transformation. We are truly here to serve you.
Zero Excuses - We tolerate zero excuses in our environment.
Client Relationship Specialist
New York jobs
Do you enjoy working with people you can trust; people who have an exceptional work ethic and strive for common goals? Would you be willing to take the initiative and multitask at a moments notice? Are you a good listener and capable of engaging in healthy discussions when problem-solving?
If you answered yes to any of these questions then you should come work with us. Here at FASTSIGNS we pride ourselves in the services we provide our clients (our client relationships), as well as, the growth we foster in our team members relationships and professional abilities. We are committed to excellence in our products, services, and relationships equally.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
An ideal candidate will possess the following skills:
A hunger to learn.
An eye for detail and quality conscious
Professional attitude
Organized and punctual
Enthusiastic about growth in business
Ability to communicate effectively
The ability to learn and strive for all of the above
Responsibilities will entail:
Educating customers on the best solution for their needs
Communicate the customers needs to your FASTSIGNS design and production team members
Create estimates and orders, and take payments using our point of sales system
Represent the company with truth and respect; just as you would represent your family
Benefits for you:
Vacation accrual
Weekends off
Bonus programs
Professional development and advancement opportunities
Branded clothing allowance
Team-building events
Personal project/family event free signage (per year allowance)
Free signage for your favorite charity (per year allowance)
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyClient Relationship Specialist
Wappingers Falls, NY jobs
Do you enjoy working with people you can trust; people who have an exceptional work ethic and strive for common goals? Would you be willing to take the initiative and multitask at a moments notice? Are you a good listener and capable of engaging in healthy discussions when problem-solving?
If you answered yes to any of these questions then you should come work with us. Here at FASTSIGNS we pride ourselves in the services we provide our clients (our client relationships), as well as, the growth we foster in our team members relationships and professional abilities. We are committed to excellence in our products, services, and relationships equally.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
An ideal candidate will possess the following skills:
* A hunger to learn.
* An eye for detail and quality conscious
* Professional attitude
* Organized and punctual
* Enthusiastic about growth in business
* Ability to communicate effectively
* The ability to learn and strive for all of the above
Responsibilities will entail:
* Educating customers on the best solution for their needs
* Communicate the customers needs to your FASTSIGNS design and production team members
* Create estimates and orders, and take payments using our point of sales system
* Represent the company with truth and respect; just as you would represent your family
Benefits for you:
* Vacation accrual
* Weekends off
* Bonus programs
* Professional development and advancement opportunities
* Branded clothing allowance
* Team-building events
* Personal project/family event free signage (per year allowance)
* Free signage for your favorite charity (per year allowance)
OCC Business Specialist
Kansas City, MO jobs
Duties and Responsibilities
Minimum 5 years' experience in administration, subcontracts and accounting field. JDE experience a plus, strong communications skills, hardworking, organized, personable, team worker. Associate or bachelor degree in related field recommended.
Qualifications and Skills Requirements
Assist the business manager in day-to-day functions, Prepare procurement contractual documents (work releases, subcontracts and purchase orders) as required. Process Account Payables and Accounts Receivables, Review and process master agreements, Prepare spreadsheets as necessary, Enter contracts in JD Edwards, Review certified payrolls as needed, Enter contracts in PMIS (Access Based Data System) (Project system). Must be a team player and get along with others and work independently with little supervision. This position will require activities where a 3-step ladder is required such as filing away and retrieving supplies from various storage areas. This position may also require driving a company pool vehicle to run errands or deliver documents to clients or other offices.
Brown & Root Industrial Services is an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color, religion, disability, sex,
sexual orientation, gender identity or expression, age, national origin, veteran status, genetic
information, union status and/or beliefs, or any other characteristic protected by federal, state,
or local law.
BENEFITS: Brown and Root offers a selection of competitive lifestyle benefits which include a
401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending
account, disability, paid time off, and flexible work schedule. We support career advancement
through professional training and development.
OCC Business Specialist
Kansas City, MO jobs
Duties and Responsibilities Minimum 5 years' experience in administration, subcontracts and accounting field. JDE experience a plus, strong communications skills, hardworking, organized, personable, team worker. Associate or bachelor degree in related field recommended.
Qualifications and Skills Requirements
Assist the business manager in day-to-day functions, Prepare procurement contractual documents (work releases, subcontracts and purchase orders) as required. Process Account Payables and Accounts Receivables, Review and process master agreements, Prepare spreadsheets as necessary, Enter contracts in JD Edwards, Review certified payrolls as needed, Enter contracts in PMIS (Access Based Data System) (Project system). Must be a team player and get along with others and work independently with little supervision. This position will require activities where a 3-step ladder is required such as filing away and retrieving supplies from various storage areas. This position may also require driving a company pool vehicle to run errands or deliver documents to clients or other offices.
Brown & Root Industrial Services is an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color, religion, disability, sex,
sexual orientation, gender identity or expression, age, national origin, veteran status, genetic
information, union status and/or beliefs, or any other characteristic protected by federal, state,
or local law.
BENEFITS: Brown and Root offers a selection of competitive lifestyle benefits which include a
401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending
account, disability, paid time off, and flexible work schedule. We support career advancement
through professional training and development.
OCC Business Specialist
Duties and Responsibilities
Minimum 5 years' experience in administration, subcontracts and accounting field. JDE experience a plus, strong communications skills, hardworking, organized, personable, team worker. Associate or bachelor degree in related field recommended.
Qualifications and Skills Requirements
Assist the business manager in day-to-day functions, Prepare procurement contractual documents (work releases, subcontracts and purchase orders) as required. Process Account Payables and Accounts Receivables, Review and process master agreements, Prepare spreadsheets as necessary, Enter contracts in JD Edwards, Review certified payrolls as needed, Enter contracts in PMIS (Access Based Data System) (Project system). Must be a team player and get along with others and work independently with little supervision. This position will require activities where a 3-step ladder is required such as filing away and retrieving supplies from various storage areas. This position may also require driving a company pool vehicle to run errands or deliver documents to clients or other offices.
Brown & Root Industrial Services is an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color, religion, disability, sex,
sexual orientation, gender identity or expression, age, national origin, veteran status, genetic
information, union status and/or beliefs, or any other characteristic protected by federal, state,
or local law.
BENEFITS: Brown and Root offers a selection of competitive lifestyle benefits which include a
401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending
account, disability, paid time off, and flexible work schedule. We support career advancement
through professional training and development.
Client Experience Specialist (50525)
Camden, NJ jobs
Job Title: Client Experience Specialist - National Accounts Department: National Accounts Reports To: Director of National Accounts BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction.
RESPONSIBILITIES:
* Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns.
* Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote.
* Maintain team folders• Create Kit to mirror updated quote
* Work with the Customer Service National Account Team to ensure seamless communication is maintained when contacted by their accounts.
* Train new staff members on policies, practices and NAV program
* Maintain national account customer cards to include accurate information for accounting contacts
* Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts.
* Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing.
* Create/Send monthly Invoices for all national accounts
* Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances.
* Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly
* Create/ Send Credit Memos, and Apply or Move Payments when needed
* Research leads and pass on to Account Manager to pursue
* Other duties requested by Account Manager as needed
SKILLS:
* Oral and written communication skills
* Customer relations, customer service and interpersonal relation skills
* Organization, planning, time management skills
* Professionalism and diplomacy skills
Microsoft 365 Business Central Specialist
Torrance, CA jobs
Requirements
What We're Looking For
2-5 years of experience with Microsoft Dynamics 365 Business Central or NAV (functional, or functional/development hybrid).
Understanding of manufacturing processes such as BOMs, routings, production scheduling, and inventory management.
Experience with process design, workflow optimization, and documentation.
Familiarity with BC reporting tools (Power BI, Jet Reports, or similar).
Strong communication and training skills; comfortable working directly with end users.
AL development knowledge is required - willingness to learn and grow is essential.
Experience in defense manufacturing or regulated industries is highly desirable.
Why Join Us?
Impact - Be a key player in shaping how our organization runs day-to-day.
Growth - Learn from an experienced lead developer and gain exposure to advanced BC customization.
Variety - Work across manufacturing, distribution, and administrative functions in a multi-entity environment.
Purpose - Contribute to projects that support national defense and critical industries.
Salary Description 85,000 - 130,000