Workday AI Architect
Architect job in Hartford, CT
Workday AI Architect - Onsite | Connecticut | $70-$85/hr
Experience: 8-15 years Type: Contract Rate: ~$70-$85/hr
We are seeking an experienced Workday AI Architect to support one of our clients onsite in Connecticut. This role requires a strong blend of Workday expertise, AI strategic design, and leadership in large-scale transformation programs.
Must-Have Skills
Bachelor's degree in Accounting, Finance, or related field
4-6 years of consulting experience (large consulting firm preferred)
Hands-on experience with Workday Illuminate
Led at least two large, full life-cycle Workday implementations
Experience creating AI implementation and adoption roadmaps for at least two global customers
Key Responsibilities
Lead the strategic design, roadmap creation, and implementation of AI-driven solutions within the Workday ecosystem
Collaborate with Workday product teams and business stakeholders across HR, Finance, and IT
Identify, evaluate, and refine AI use cases across HCM, Finance, and Talent modules
Partner with IT and business directors to align AI initiatives with organizational goals and compliance requirements
Drive innovation through intelligent automation and enhanced business processes
Managerial & Leadership Skill
Strong presentation and articulation skills (PowerPoint proficiency required)
Ability to lead technical discussions with senior stakeholders
Effective project reporting and communication
Fluent English (written and verbal)
Team leadership experience
Oscar Associates Limited (US) is acting as an Employment Business in relation to this vacancy.
Salesforce Architect
Architect job in Hartford, CT
Salesforce Service Cloud Architect
Long-Term Contract
Mandatory Skills:
LWC Development
Service Cloud Implementation
HealthCare Domain
Experience Cloud
Case Management
Aura Components
Certifications:
Salesforce Service Cloud Consultant
Salesforce Administrator
Salesforce Platform Developer I
(Nice to have) Salesforce Advanced Administrator
Required:
10+ years of hands-on experience in configuring and customizing Salesforce Service Cloud.
Experience with Salesforce Lightning, including Aura Components and LWC (Lightning Web Components).
Collaborate with business stakeholders to gather requirements and propose scalable solutions for robust Service Cloud applications.
Leverage standard Service Cloud functionality wherever possible and customize only as per business needs.
Design and develop solutions that comply with Salesforce best practices, enterprise standards, and operational guardrails.
Strong understanding of web services (SOAP, REST), security models, integration patterns, and methods.
Proficiency in HTML, CSS, and JavaScript for UI customization.
Experience in Service Cloud implementation, configuration, data migration, and integrations with external systems.
Expertise in Case Management, Omni-Channel Routing, Knowledge Base, Service Console, and Entitlements.
Design and implement Service Processes, including automation using Flows, Process Builder, and OmniScripts.
Familiarity with Einstein Bots, Live Agent, and Field Service Lightning for advanced service capabilities.
Experience in reporting and analytics using Salesforce Reports, Dashboards, and Service Cloud-specific KPIs.
Design and/or build integrations between Service Cloud and third-party applications or data sources.
Exposure to Health Cloud, Salesforce CDP, and Experience Cloud is an added advantage.
Excellent communication and verbal skills.
Best Regards,
Prashant Kumar
Account Manager
Email - ***************************
Azure Data Architect (US Citizen only)
Architect job in Hartford, CT
Role Overview: The Data Architect is responsible for designing, implementing, and maintaining the organization's data infrastructure to ensure optimal data management, integration, accessibility, and security. This role defines how data is collected, stored, processed, and used across the business.
Data Architecture & Design
• Develop and maintain the data architecture strategy, including models, standards, and governance.
• Design scalable, high-performance data solutions (data lakes, warehouses, databases, etc.).
• Ensure data structures support business and analytics needs.
Data Management & Integration
• Oversee data ingestion, transformation, and integration from multiple internal/external sources.
• Establish and maintain ETL/ELT pipelines, ensuring data quality and availability.
• Partner with Data Engineers and Analysts to streamline data flows.
Collaboration & Leadership
• Work with IT, BI, Product, and Engineering stakeholders to align on data strategy.
• Provide technical leadership and mentorship to data teams.
• Recommend tools and technologies to enhance data capabilities.
• Monitor data usage and ensure adherence to security best practices.
Thanks
Rakesh Pathak | Senior Technical Recruiter
Phone: ************
*************************| ***************
**********************************************************
Enterprise Architect - Data Center, Infrastructure & Network
Architect job in Hartford, CT
Enterprise Architect
Duration: 12+ months (with possible extension)
Project Description
The State of CT (ITD) administers the enterprise data network and physical data centers that support all trial and appellate courts throughout Connecticut. This IT infrastructure also serves as the critical foundation for real-time, 24/7 information exchanges between state courts, law enforcement agencies, and service providers nationwide, particularly in the areas of domestic violence, criminal justice, and national security.
ITD is seeking a consultant for the above-referenced position to assist with reengineering, modernizing, and relocating core components of the IT infrastructure in compliance with FBI CJIS Security Policy and NIST 800-series standards.
Scope of Work
In addition to the standard skills and experience required for this role, applicants should address the areas below in their resumes and be prepared to discuss their achievements.
Data Center Build Coordination (Phase 1)
Provide architectural oversight to ensure new facility
readiness, including power distribution, UPS/generator systems, HVAC, structured cabling, rack design,
and aisle containment.
Review and validate vendor and facilities designs for scalability, high availability, and disaster recovery integration
.
Coordinate with multiple organizations and vendors across facilities management, construction, and IT engineering teams.
Ensure physical and logical safeguards align with CJIS and NIST requirements.
Collaborate with facilities teams and third-party vendors to ensure infrastructure components (power, cooling, cabling, racks, and physical security) meet enterprise standards.
Advise on data center security best practices, including:
Physical controls (secured doors and walls, limited or no windows, CCTV, intrusion detection, environmental monitoring)
Strict access controls (role-based access, least privilege, badge/biometric entry, visitor logging)
Compliance with CJIS, NIST SP 800-53, NIST SP 800-171, and IRS Publication 1075 (as applicable)
Migration & Cutover Leadership (Phase 2)
Act as the lead technical authority for migration of
VMware clusters, Dell EMC storage platforms, Cisco core networking, and Palo Alto firewalls and security systems.
Develop and maintain detailed migration and cutover runbooks, including rollback procedures.
Oversee data replication,
SRM/DR testing, and workload migrations to minimize downtime.
Validate end-to-end system performance (applications, storage, and network) post-migration.
Lead after-hours and weekend cutover activities to ensure business continuity.
Project Management and Security
Plan, organize, and track project activities, milestones, and dependencies.
Partner with Judicial Branch leadership to define resource plans and project timelines.
Develop comprehensive documentation, including as-built diagrams, baselines, runbooks, and lessons learned.
Maintain consistent communication with stakeholders, vendors, and facilities teams throughout both project phases.
Conduct structured risk assessments for each phase and implement mitigation strategies.
Validate network segmentation, firewall and security policies, and Zero Trust architecture.
Ensure logging, monitoring, and auditing controls are enabled to maintain
CJIS and NIST compliance.
Thanks & Regards
Infojini Consulting
Website: **********************************
Address: 10015 Old Columbia Road, Suite B 215, Columbia, MD 21046
Data Model Design Architect
Architect job in Hartford, CT
Greetings for the day! My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations. Thanks & Regards,
Suneetha. G
*************** EXT 303
(O)
*************** (F)
Role:
Data Model Design Architect
Location: Hartford, CT
:
Must Have Skills (Top 3 technical skills only) *
1. Data Modeller
2. Information Architect
Detailed Job Description:
10 years' experience in information architecture methodologies, or an equivalent combination of education and work experience. Knowledge of enterprise information architecture standards. Knowledge of problem analysis, structured analysis, and design and programming techniques. Experience with industry leading modeling tools such as IBM InfoSphere Data Architect, Erwin, Advantage Gen. Experience with various information modeling techniques such as entity relationship diagrams, createreadupdatede
Desired years of experience*: Above 10+ years
Education/ Certifications (Required):Education and Certification Requirements Bachelor's degree in Computer Science or a related discipline
Top 3 responsibilities you would expect the Subcon to shoulder and execute*:
1. Data Modeling
2. Anticipate, understand and respond to the needs of internal and external clients to meet or exceed their expectations
3. 3.Team lead. Work cooperatively and effectively with the project team
Qualifications
Btech
Additional Information
All your information will be kept confidential according to EEO guidelines.
AI Integration Architect
Architect job in Hartford, CT
Role : AI Integration Architect
Must have AI certifications. Salesforce Certifications
Integration Architect with strong AI and Salesforce Experience######
Required Certifications/Education:
• Master's degree in computer science, Artificial Intelligence, Machine Learning, or a related field. (Equivalent practical experience may be considered)
• Relevant Certifications on AI, ML, GenAI and Agentic AI disciplines (at minimum 2 -3 certifications are recommended) such as Agentic AI certifications/badges offered by leading industry course providers and platforms (like Courseera, Udemy, Deeplearning.AI etc.)
Requirements
Required Skills & Experience:
•8 -10 years' Experience as an Integration Architect.
•Required 2+ years of experience designing, developing and deploying GenAI/LLM powered applications/products
•Required 1+ years of experience building and integrating Agentic AI systems, including planning, reasoning, and decision -making components.
•Required proficiency in Python and relevant AI/ML libraries (e.g., TensorFlow, PyTorch, transformers, LangChain, LangGraph, Autogen, LLamaIndex etc.).
•Required experience with Natural Language Processing (NLP) techniques, including text generation, understanding, and summarization.
•Required experience with Reinforcement Learning (RL) algorithms and their application to agent training.
•Required experience working with large datasets and cloud computing platforms (e.g., AWS, GCP, Azure, IBM, Salesforce).
•Required experience with version control systems (e.g., Git).
•Required strong communication and collaborative skills.
•Required experience working in an Agile development environment.
•Required Platform Experience (One or more of the following):
•Required experience with either Agentforce (primarily) or Salesforce Einstein
•Required experience integrating AI models with enterprise IT systems.
Preferred Skills & Experience:
• Preferred experience with prompt engineering and fine -tuning large language models.
• Preferred experience with knowledge graphs and semantic reasoning.
• Preferred experience with multi -agent systems and their coordination.
•Preferred experience with explainable AI (XAI) techniques.
•Preferred experience with MLOps and model deployment pipelines.
•referred experience with containerization technologies (e.g., Docker, Kubernetes).
•Preferred experience with Salesforce development tools (e.g., Force.com IDE, Apex Data Loader, AutoRABIT).
•Preferred experience with IVR Technologies (e.g., Avaya, Cisco), Chatbot development, and other conversational AI platforms.
•referred experience working in an onshore/offshore support model collaborating with offshore teams.
• Preferred experience working with GitHub and other collaborative development platforms
Big Integrate Architect
Architect job in Hartford, CT
SonSoft Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. SonSoft Inc is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
At least 4 years of Technical Architecture experience on Big Data Technologies and must have executed at least 1 Big Data Project: Technologies include Pig, Hive, Hadoop as a platform
At least 5 years of experience in technology consulting, enterprise and solutions architecture and architectural frameworks
At least 5 years of experience in Design and Architecture review
Ability to understand DWH / Informatics data integration and processing for Healthcare
Ability to understand DWH / Informatics data integration and processing for Healthcare
Good Knowledge of Healthcare domain for Member, Product, Plan, Claims and DWH processing
Preferred
Good knowledge on DW architecture
Strong verbal and written communication skills as well as good time-management and organizational skills
Coordinate with customer, vendor, and onsite/offshore folks
Good Hands on experience on ETL tools Datastage / Abinitio
Hands on experience on Big Integrate technology with at least 1 project execution
Ability to manage Onsite and offshore teams on project Architecture and design
Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 7 years of experience in Software development life cycle with primary experience in DW/BI, Informatics, and related tools
Additional Information
Connect with me at ******************************************* (For Direct Clients Requirements)
** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
Note:-
This is a Full-Time & Permanent job opportunity for you.
Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply.
No OPT-EAD, H1B & TN candidates, please.
Please mention your Visa Status in your email or resume.
** All your information will be kept confidential according to EEO guidelines.
Enterprise Business Planning Solution Architect - Anaplan and Pigment
Architect job in Hartford, CT
Who You'll Work With As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies.
Slalom Consultants work in partnership with our clients to ensure maximum value out of their Business Planning investment. Business Planning consultants serve as subject matter experts in a variety of strategic and high-impact projects, guiding clients and transform the way they plan and report across their business and collaborate across functions. We are a diverse team of innovators, experts, and technologists who create a lasting impact for our clients.
What You'll Do
* Serve as the architectural SME for large-scale connected planning solutions
* Translate existing solutions, complex spreadsheets and business problems into elegant, intuitive, multi-dimensional Anaplan models
* Conduct the solution design in concert with the client, documenting requirements and directing the build out of design artifacts including Discovery Readout, Process Flow, Model Flow, Model Schema, and Developer Ready User Stories
* Modify existing models as part of a connected solution, optimization, or to incorporate new functionality
* Provide candid, meaningful feedback and progress updates in a timely manner to the Business Partner and team
* Direct and review the work of multiple Slalom model builders on the delivery team
* Develop model documentation
* Participate in data integration and migration solutions
* Lead UAT testing and deployment
What You'll Bring
* A bachelor's degree in Finance, Accounting or MIS
* Anaplan and/or Pigment Solution Architect Certification
* History of successful Anaplan project delivery in a leadership role (Architect or workstream lead) with heavy emphasis on owning model design
* Subject matter expertise in planning and modeling for Supply Chain, Retail, Finance, or Sales Performance Management
* Advanced Microsoft Excel / financial modeling skills
* Demonstrated knowledge of a formal system implementation methodology - requirements gathering, design, build/test and deploy (Agile methodology preferable)
* Strong understanding of data integration (inbound and outbound)
* Superb written and oral communication skills
* Penchant for service excellence and a collaborative style
* Passion for business analytics, modeling and planning
* Desire to work with a truly dynamic and exciting team, with a "roll-up your sleeves" approach
* Strong desire to excel and be committed to gaining exposure to multiple industries while further developing your career
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges:
* East Bay, San Francisco, Silicon Valley:
* Senior Consultant: $131,000-$203,000
* Principal: $145,000-$225,000
* San Diego, Los Angeles, Orange County, Seattle, Boston, Houston, New Jersey, New York City, Washington DC, Westchester:
* Senior Consultant: $120,000-$186,000
* Principal: $133,000-$206,000
* All other locations:
* Senior Consultant: $110,000-$171,000
* Principal: $122,000-$189,000
In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
We will accept applicants until January 9, 2026 or until the position is filled.
We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: ********************.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact ****************************** if you require accommodations during the interview process.
Easy ApplyProject Architect
Architect job in Glastonbury, CT
The SLAM Collaborative has an opening in our Glastonbury, CT office for a Project Architect with 7+ years of experience . In this role you will work closely with project teams in a collaborative studio on varied projects. Candidates for this position will possess team leadership skills, along with strong management skills and acumen.
Key Responsibilities include, but are not limited to the following :
Continuously collaborate with P-I-C and/or internal team members
Develop and express concepts accurately and rapidly to meet deadlines
Attend client meetings in-house and at client sites
Support the needs of both internal and external clients
Maintain positive communications and work with colleagues and clients
May consult manufacturers and evaluate materials
May have responsibility for writing architectural specifications
Provide direction and mentorship to junior staff members
Key Skills :
Experience in Education project types preferred
Client and project management skills required
Experience with space planning, design, multi-discipline team coordination and leadership required
Technical proficiency in building construction, codes, and construction documents
Strong communication skills and team oriented professional
Basic proficiency in Revit and other applications is necessary
Ability to work independently with proficient organizational and time management skills
Highly-motivated, good team player with the ability to juggle multiple tasks, collaborate with large multi-disciplinary teams, and work well under deadlines
Strong written and verbal communications skills
Licensure required
SLAM is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. SLAM will make reasonable accommodations in the application process for applicants with disabilities, as required by applicable law. If you require accommodations during the application process or for the interview process, please contact Human Resources.
Auto-ApplyChief EO/IR Architect {D}
Architect job in Danbury, CT
ARKA Group L.P. (“ARKA”) is an advanced technologies company serving the U.S. military, intelligence community, and commercial space industry delivering next-generation solutions to support the national security space enterprise. Built on more than six decades of excellence, ARKA brings modern approaches and a culture of innovation to the challenges of today.
Join the ARKA team to learn how Beyond Begins Here. Discover your next career opportunity now!
The application window will close in 480 days for this position.
Position Overview:
As the Chief EO/IR Engineer, you will be involved in all phases of system development, from pre-proposal activities through final design, manufacturing, assembly, integration, verification, and delivery, providing technical direction and leadership to integrated product teams of varying sizes.
Responsibilities:
There are no direct reports to this position; however, you will be responsible for the oversight and direction of project-specific teams of engineers executing design development of EO/IR systems. Specific responsibilities will include:
Evaluation and shaping of customer requirements, assisting business development in defining the opportunity spaces in which future contracts lie.
Development of the top-level system architecture of mission solutions, including optical and electronic design requirements, on-board processing requirements, platform interfaces, and CONOPS.
Defining, executing, and overseeing system design trades.
Interfacing with customers throughout the product life cycle as the lead technical representative of the product development team.
Leading program teams, including other engineering disciplines and interfacing with program management, to develop optical system design concepts and decompose and flow down system requirements to lower-level assemblies and components.
Preparing and presenting of material for formal design reviews and customer meetings.
Defining and leading internal IR&D projects.
Basic Qualifications:
Bachelor's degree with 12+ years of relevant work experience OR 10 years of relevant work experience with Master's degree.
Decomposition of complex systems into logical building blocks and the ability to develop the requisite error budgets and requirements traceability
Evaluation and definition of the optical, mechanical, electrical, and environmental inputs into an EO/IR system and their influence on overall requirements compliance
Program planning including scope definition, resourcing, and budgeting
Proficient technical writing skills including proposal content, requirements specifications, verification matrices, verification plans, and verification reports
CONOPS development
Technical leadership of cross-functional/discipline teams
Preferred Qualifications:
Experience in architecting and/or developing imaging system solutions for spaceborne missions.
Knowledge of EO industry technical capabilities (e.g., focal planes, electronics) for space systems, supporting architecting of EO payloads.
Familiarity with mission level performance requirements including: NIIRS (image quality), Modulation Transfer Function (MTF), Signal to Noise Ratio (SNR), Minimum Detectable Target and/or geolocation.
Familiarity with mission level phenomenology including Solar illuminated signal and thermal emission of objects and background/clutter and appropriate selection of spectral bands.
Pay Range: $210,000 - $260,000
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Locations: Danbury, CT, Valley Forge, PA, Ypsilanti, MI, or Aurora, CO.
The location preference for this position is onsite at our facility in Danbury, CT. However, we would give consideration to work locations in Valley Forge, PA., Ypsilanti, MI, or Aurora, CO. Danbury, CT is located in beautiful Fairfield County, Danbury offers a diverse economy, wonderful parks, cultural attractions, an impressive mix of private and public educational institutions and a vibrant arts scene. Our facility is nestled among a remarkable selection of communities to call home all with varying price points to fit many different budgets. We're close to New York City, Boston, and other major cities - great for day trips and weekend getaways. Our lovely seasons along with award-winning institutions, colleges, cultural events, and a genuine sense of community brings a diverse population to the beautiful state of Connecticut!
What We Offer:
Comprehensive medical/vision/dental insurance packages
Company contributions to qualified HSA accounts
401k retirement plan with industry leading company contributions
3 weeks of vacation accrual per year plus time off for sick leave and unscheduled life events
13 paid holidays
Upfront tuition assistance for approved degree programs
Annual bonus program based on company and employee performance
Company paid life insurance, AD&D, Short-Term and Long-Term disability insurance
4 weeks paid Parental Leave
Employee assistance program (EAP)
EHS/Environmental Requirements:
This job operates in a professional office environment. While performing the duties of this job, the employee routinely is required to use hands to keyboard, communicate, listen to, and interpret instructions and remain stationary for extended periods of the time. This would require the ability to move around the campus and occasionally move/lift items weighing up to 25 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Applicants are invited to apply for a reasonable accommodation to perform the essential duties of the job. To apply, send a request to ***************** or contact ************ and press 2 for Human Resources.
ITC & Security Clearance Requirements:
Due to contract requirements, U.S. citizenship is required. Additionally, if you are a dual citizen (a citizen of the US and another country), the Company must obtain approval for you to have access to the information required for this position. You will not be able to begin employment until such approval is obtained and this may take several months.
This position requires the ability to obtain and maintain a U.S. Government Security Clearance. The form contained in this link will provide insight into the information the government requests as part of the clearance process. ********************************************
Visa Restrictions:
No visa sponsorship is available for this position.
Pre-employment Screenings:
Employment with any ARKA companies in the U.S. is contingent upon satisfactory completion of several pre-employment requirements to include a credit check, background check, and drug screen.
Senior Technology Architect - Big Data
Architect job in Hartford, CT
Well-versed with the concepts of Hadoop framework
Should have Java and Python scripting knowledge
Should have worked on Map reduce programs
Should be comfortable with Pig scripts and UDFs
Should be well versed in Hive/HBase
Knowledge of tools like Sqoop/Flume/Zoo Keeper/
Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of experience with Information Technology.
At least 7 years of experience in Software development life cycle with primary experience in DW/BI and related tools, understanding of HADOOP Framework, Hive , Pig and NoSQL.
At least 5 years of experience in Project life cycle activities on DW/BI development and maintenance projects.
Additional Information
Job Status: permanent Position
Share the Profiles to ********************************
Contact: ************
Keep the subject line with Job Title and Location
Easy ApplyIT Principal Solution Architect
Architect job in Bridgeport, CT
Description & Requirements Maximus is seeking a IT Principal Solution Architect. The candidate will be a Lead for solution architecture and estimation with a focus on business process and technical services domain. The candidate is expected to work across the opportunity lifecycle and own the top-down estimate as a component of prize to win and competitive solutioning efforts including supporting Blackhat reviews. The candidate should have experience with USS (US State) and Federal proposal processes including competitive reviews, estimation, pricing, and compliance. The candidate must have a can-do attitude and be a go-getter when it comes to innovative approaches to solution and estimation.
This is a remote position.
Essential Duties and Responsibilities:
- Design and develop specific solutions leveraging technologies and design practices that enable a scalable, extensible and flexible solution.
- Develop and provide presentations and demonstrations of technology solutions to both internal and external stakeholders as needed.
- Extend and partner with internal/external resources to identify and contribute to continuous improvements of open source projects across multiple open source technologies/projects.
- Engage with internal teams to understand and architect technical solutions, facilitate solutions design and manage implementations.
- Collaborate with delivery teams to ensure solutions can be effectively implemented by operations teams.
- Mentor Solution Architects and integrate contributions across the team. Provide guidance, coaching, and training to technical employees across the company.
- Interface with pricing and delivery teams to ensure solution viability and cost realism.
- Lead major solution components or technical volumes as part of a capture team.
- Translate client requirements into viable solution elements and architecture views.
- Lead large complex initiatives of strategic importance to the organization, which involve large cross-functional teams.
- Work closely with business leaders, customers, or other stakeholders to understand priorities and constraints. Facilitate collaboration across organizations and act as a bridge between technical teams and non-technical stakeholders.
- Work directly with customers to understand their needs and design tailored solutions. Build trust and credibility through consistent delivery and transparency.
- Help guide teams through technology transitions. Support training and adoption efforts to ensure successful implementation.
- Review, guide and support RFIs, RFPs and RFQs, response development including writing of whitepapers and concept development.
- Provide technical solution support during proposal process, to include technology stack, solution architecture, and implementation methodology.
Job-Specific Minimum Requirements:
- Bachelor's degree in relevant field of study.
- 10+ years of relevant professional experience required.
- Additional years of relevant experience will be considered in lieu of degree. Master's degree is preferred.
- At least 10 years of technical experience in IT including estimation and successful bid development is required.
- Understanding of current state and federal solution space and government initiatives with demonstrated capture, proposal, estimation, and/or bid experience.
- Demonstrated experience leading competitive top-down estimates, BOE development, and driving estimation using techniques such as: Expert Judgement, Comparative/Analogous Estimation, Parametric Estimation, Top-down Estimation, Wideband Delphi, and Three-point Estimation for Managed Services, IT Services, and Software Development opportunities.
- Demonstrated experience with competitive analysis - competitive patterns and pricing approaches, trends in awards (best value vs LPTA).
- Proven experience communicating with non-technical business personnel and ability to interact and work in a team environment.
- Ability to independently work as a contributing member in a high-paced and focused team.
- Strong written and verbal communication skills, including presentation skills to senior management both internal and external including SMEs.
- Ability to articulate and explain high-level architecture and design ideas to larger audiences and stakeholders.
- Ability to thrive in a flexible and fast-paced environment across multiple time zones and locations.
- Review technology solutions to meet applicable opportunity requirements and federal and corporate standards, leveraging best practices that balance efficiency, effectiveness, and compliance.
- Communicate client opportunity specific architecture guidelines and technical details to technical and non-technical audiences.
- Innovate and articulate competitive cutting-edge cloud solutions approaches.
- Stay abreast of leading solution architectures including relevant industry partners (e.g., AWS, MSFT, Google, ServiceNow, Salesforce).
- Participate in opportunity relevant innovation activities by reviewing and generating ideas and collaborating with a diverse, distributed team.
Preferred Skills and Qualifications:
- Experience in the healthcare managed services, including public health and clinical health.
- Knowledge of the US Federal sector, including competitive reviews, estimation, pricing, and compliance.
- Professional experience should include both project management and solution architecture tasks to include designing, implementing and improving federal business solutions.
- Technical professional experience building scalable enterprise applications with high availability and reliability. Strong technological affinity and experience, as well as attention to detail and the ability to estimate, design, and execute strategic goals.
- Experience supporting Black Hats at the bid level, market/sector analysis and similar capabilities is preferred.
#techjobs #veterans Page
Minimum Requirements
- Bachelor's degree in related field.
- 10-12 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
#techjobs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
188,160.00
Maximum Salary
$
282,240.00
Easy ApplySenior Technology Architect - .NET or Java Architect (Only US Citizen, GC & GC-EAD can Apply)
Architect job in Hartford, CT
Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further.
Role: Senior Technology Architect - .NET or Java Architect (Only US Citizen, GC & GC-EAD can Apply)
Duration: Full Time
Location: Hartford, CT
Qualifications
Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 11 years of experience in IT
Preferred
• At least 7 years of experience in technology consulting, enterprise and solutions architecture and architectural frameworks
• Solution Architecture experience on Architecture patters, Design Patterns, UML experience and Java or .NET Application Architecture.
• Must demonstrate a deep knowledge of architecture principles and describe the employment of those on several projects
• At least 5 years of experience in defining new architectures and driving an independent project from an architectural stand point.
• Experience in providing advanced technology advisory services.
• Understanding of market and technology trends.
• Analytical skills
Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Distinguished Engineer - Data Architecture
Architect job in Hartford, CT
Jobs for Humanity is partnering with Capital One to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Capital One
Job Description
Locations: VA - McLean, United States of America, McLean, Virginia
Distinguished Engineer - Data Architecture
Come join my teams in the Enterprise Data & Machine Learning group to build a highly scalable, well governed, data ecosystem that scales across 1000's of AWS accounts, tens of thousands of database instances, and millions of files stored across enterprise. You will also have the opportunity to shape the future of the platform that exchanges terabytes of data daily between Capital One and partners.
Distinguished Engineers are individual contributors who strive to be diverse in thought so we visualize the problem space. At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. Distinguished Engineers will significantly impact our trajectory and devise clear roadmaps to deliver next generation technology solutions.
Deep technical experts and thought leaders that help accelerate adoption of the very best engineering practices, while maintaining knowledge on industry innovations, trends and practices
Visionaries, collaborating on Capital One's toughest issues, to deliver on business needs that directly impact the lives of our customers and associates
Role models and mentors, helping to coach and strengthen the technical expertise and know-how of our engineering and product community
Evangelists, both internally and externally, helping to elevate the Distinguished Engineering community and establish themselves as a go-to resource on given technologies and technology-enabled capabilities
Build awareness, increase knowledge and drive adoption of modern technologies, sharing consumer and engineering benefits to gain buy-in
Strike the right balance between lending expertise and providing an inclusive environment where others' ideas can be heard and championed; leverage expertise to grow skills in the broader Capital One team
Promote a culture of engineering excellence, using opportunities to reuse and inner source solutions where possible
Effectively communicate with and influence key stakeholders across the enterprise, at all levels of the organization
Operate as a trusted advisor for a specific technology, platform or capability domain, helping to shape use cases and implementation in an unified manner
Lead the way in creating next-generation talent for Tech, mentoring internal talent and actively recruiting external talent to bolster Capital One's Tech talent
Basic Qualifications:
Bachelor's Degree
At least 7 years of Data Architecture or Enterprise Architecture experience
At least 5 years of experience in design patterns
At least 5 years of AWS cloud experience
At least 3 years of experience building data products
At least 3 years of experience with enterprise level data governance
Preferred Qualifications:
Masters' Degree
8+ years of data governance, data access, data lineage, data monitoring, and security controls experience
7+ years of experience developing in Python, Java, Scala or Node
6+ years of experience dealing with large number of cross AWS account communications
5+ years of experience in software architecture
3+ years of rich experience in modern database technology evaluation and data modeling
3+ years of experience in building highly resilient distributed data systems
3+ years in data engineering including experience in distributed data pipelines and test data engineering
3+ years of experience in Agile practices
1+ year of experience with developing strategy and implementing target architectures
AWS Solution Architect - Professional or AWS Certified Data Analytics - Specialty certified
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $269,400 - $307,500 for Distinguished Engineer
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the
Capital One Careers website
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at
[email protected]
. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
[email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Salesforce Service Cloud Architect
Architect job in Hartford, CT
Onsite at Hartford, CT or Minneapolis, MN
Contract
Required:
• 10+ years of hands-on experience in configuring and customizing Salesforce Service Cloud.
• Experience with Salesforce Lightning, including Aura Components and LWC (Lightning Web Components).
• Collaborate with business stakeholders to gather requirements and propose scalable solutions for robust Service Cloud applications.
• Leverage standard Service Cloud functionality wherever possible and customize only as per business needs.
• Design and develop solutions that comply with Salesforce best practices, enterprise standards, and operational guardrails.
• Strong understanding of web services (SOAP, REST), security models, integration patterns, and methods.
• Proficiency in HTML, CSS, and JavaScript for UI customization.
• Experience in Service Cloud implementation, configuration, data migration, and integrations with external systems.
• Expertise in Case Management, Omni-Channel Routing, Knowledge Base, Service Console, and Entitlements.
• Design and implement Service Processes, including automation using Flows, Process Builder, and OmniScripts.
• Familiarity with Einstein Bots, Live Agent, and Field Service Lightning for advanced service capabilities.
• Experience in reporting and analytics using Salesforce Reports, Dashboards, and Service Cloud-specific KPIs.
• Design and/or build integrations between Service Cloud and third-party applications or data sources.
• Exposure to Health Cloud, Salesforce CDP, and Experience Cloud is an added advantage.
• Excellent communication and verbal skills.
Certifications:
• Salesforce Service Cloud Consultant
• Salesforce Administrator
• Salesforce Platform Developer I
• (Nice to have) Salesforce Advanced Administrator
About Ampstek
Ampstek is a global IT solutions partner serving clients across North America, Europe, APAC, LATAM, and MEA. We specialize in delivering talent and technology solutions for enterprise-level digital transformation, trading systems, data services, and regulatory compliance.
Contact:
Snehil Mishra
📧 ******************
📞 Desk: ************ Ext. 125
🔗 LinkedIn
🌐 ***************
Data Model Design Architect
Architect job in Hartford, CT
Greetings for the day! My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.
Thanks & Regards,
Suneetha. G
*************** EXT 303 (O)
*************** (F)
Role: Data Model Design Architect
Location: Hartford, CT
:
Must Have Skills (Top 3 technical skills only) *
1. Data Modeller
2. Information Architect
Detailed Job Description:
10 years' experience in information architecture methodologies, or an equivalent combination of education and work experience. Knowledge of enterprise information architecture standards. Knowledge of problem analysis, structured analysis, and design and programming techniques. Experience with industry leading modeling tools such as IBM InfoSphere Data Architect, Erwin, Advantage Gen. Experience with various information modeling techniques such as entity relationship diagrams, createreadupdatede
Desired years of experience*: Above 10+ years
Education/ Certifications (Required):Education and Certification Requirements Bachelor's degree in Computer Science or a related discipline
Top 3 responsibilities you would expect the Subcon to shoulder and execute*:
1. Data Modeling
2. Anticipate, understand and respond to the needs of internal and external clients to meet or exceed their expectations
3. 3.Team lead. Work cooperatively and effectively with the project team
Qualifications
Btech
Additional Information
All your information will be kept confidential according to EEO guidelines.
AWS AI Architect
Architect job in Hartford, CT
Candidates can live within commutable distance to any Slalom office in the US. We have a hybrid and flexible environment. Who You'll Work With As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have a passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies.
We are seeking a Client-Facing AWS Solutions Engineer with expertise in Generative AI and Agentic AI technologies to help enterprise clients design, adopt, and scale AI-driven solutions in the AWS cloud. This role will focus on solutioning, consulting, and guiding customers through the adoption of large language models (LLMs), autonomous agents, and AI-powered business applications.
As a trusted advisor, you will partner with customer executives, product owners, and technical teams to uncover opportunities, shape solutions, and present recommendations that align with business outcomes. This is an excellent opportunity for a consulting professional with strong AWS AI expertise, pre-sales experience, and business acumen to lead clients on their AI transformation journey.
What You'll Do
* Act as a trusted advisor to enterprise clients, helping define AI adoption strategies, roadmaps, and solution architectures.
* Lead client workshops, discovery sessions, and executive briefings to align Generative AI and Agentic AI use cases with business value.
* Develop solution proposals, RFP responses, and presentations, translating complex technical concepts into business-oriented outcomes.
* Design high-level architectures for AI-powered applications using Amazon Bedrock, SageMaker, Lambda, API Gateway, and other AWS services.
* Demonstrate AI-powered prototypes and proofs of concept (e.g., intelligent assistants, autonomous agents, enterprise knowledge bots).
* Collaborate with sales, account teams, and partners to drive adoption and expansion of AWS AI solutions across enterprise accounts.
* Provide strategic guidance on AI governance, responsible AI practices, and compliance, ensuring ethical and secure deployment of Generative AI.
* Work closely with delivery teams to ensure solution designs translate into successful implementations.
* Stay current with emerging AI trends, AWS service innovations, and competitor offerings to provide thought leadership to clients.
What You'll Bring
* 8+ years of experience in consulting, pre-sales engineering, or solution architecture, with a focus on cloud and AI solutions.
* Strong expertise in Generative AI and Agentic AI technologies, including large language models, prompt engineering, and agent orchestration.
* Proven track record of client-facing consulting experience, including executive-level presentations and proposal development.
* Hands-on understanding of AWS AI/ML services such as Amazon Bedrock, SageMaker, Comprehend, and Translate.
* Strong knowledge of business case development, with the ability to articulate ROI and value from AI solutions.
* Familiarity with cloud security and compliance in AI deployments, including responsible AI practices and data privacy requirements.
* Excellent communication and storytelling skills, with the ability to bridge technical solutions to business impact.
* Experience collaborating with sales and business development teams to influence customer adoption.
Nice to Have
* AWS certifications such as AWS Certified Solutions Architect - Professional or AWS Certified Machine Learning - Specialty.
* Consulting firm experience (Big 4, global SI, or boutique cloud/AI consultancy).
* Familiarity with multi-cloud AI offerings (Azure OpenAI, Google Vertex AI).
* Knowledge of open-source frameworks like LangChain, Hugging Face, or LlamaIndex.
* Background in solution selling and account strategy, with experience in co-selling with cloud providers (AWS, Microsoft, Google).
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position, the target base salary pay range in the following locations: Boston, Houston, Los Angeles, Orange County, Seattle, San Diego, Washington DC, New York, New Jersey, for Senior Consultant level it is $120,000-$169,000 and for Principal level it is $133,000-$187,000.
In all other markets, the target base salary pay range for Senior Consultant level it is $110,000-$155,000 and for Principal level it is $122,000-$172,000.
In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
We will accept applications until 12/31/2025 or until the positions are filled.
Techinical / Solution Architect
Architect job in Hartford, CT
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description:-
A Solution Architect, with hands-on technical skills as Java/J2EE Technical Architect, for providing & evaluating architectural strategy, providing technical leadership, and subject matter expertise. This includes (but not limited to) researching, evaluating, comparing Technology Solutions options for customer's problems.
Qualifications
Responsibilities:
Architecture assessment, strategy definition -
Current state assessment
Gap Analysis
Future state recommendations
Roadmap
Architecture document artifacts - Create & manage software architecture in SAD. Document non-functional requirements for quality attributes.
Technology leadership & mentoring -
Conduct technical design reviews, code reviews
Provide technical leadership at all levels during execution - through mentoring, forums & consultation.
Technology Options generation - pros, cons & recommendations.
PoC execution & ownership - for new technology options / solutions.
Define standard & best practices.
Assisting with ROM estimates - with PM, tech lead & others.
Additional Information
Note:-
This is a Full-Time & Permanent job opportunity for you.
Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply.
No OPT-EAD, H1B & TN candidates please.
Please mention your Visa Status in your email or resume.
Information Architecture
Architect job in Groton, CT
• At least 6 years as Data Architect and 3 Years as Information Architect • At least 3 years of experience in technology consulting, enterprise and solutions architecture and architectural frameworks • At least 3 years of experience in defining new architectures and driving an independent project from an architectural stand point.
• Experience in defining Information Architecture, Data Strategy. Experience in providing advanced technology advisory services.
• Strong Consulting and business presentation skills
• Experience with Information Integration and Aggregation / Virtualization Technologies
• Experiences with Data Warehousing, , MDM, Data Lake technologies
• Experience with Database Technologies - Oracle, DB2, NoSQL Databases
• Strong knowledge on Oracle PL/ SQL
• Good knowledge on Java, J2EE / .Net Technologies.
• Good understanding of business concepts and experience as a developer in a regulated environment.
• Prior experience of working in a large scale development and solutioning environment.
• Excellent and matured communication skills required at client side and interpersonal skills.
• Understanding of Good Documentation Practice (GDP)
• Familiarity with Clinical, Pharma & Regulatory compliance domain would be a plus point.
• Understanding of market and technology trends.
Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 11 years of experience with Information Technology.
Additional Information
Job Status: Permanent/GC/
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Easy ApplySalesforce Service Cloud Architect
Architect job in Hartford, CT
Required:
• 10+ years of hands-on experience in configuring and customizing Salesforce Service Cloud.
• Experience with Salesforce Lightning, including Aura Components and LWC (Lightning Web Components).
• Collaborate with business stakeholders to gather requirements and propose scalable solutions for robust Service Cloud applications.
• Leverage standard Service Cloud functionality wherever possible and customize only as per business needs.
• Design and develop solutions that comply with Salesforce best practices, enterprise standards, and operational guardrails.
• Strong understanding of web services (SOAP, REST), security models, integration patterns, and methods.
• Proficiency in HTML, CSS, and JavaScript for UI customization.
• Experience in Service Cloud implementation, configuration, data migration, and integrations with external systems.
• Expertise in Case Management, Omni-Channel Routing, Knowledge Base, Service Console, and Entitlements.
• Design and implement Service Processes, including automation using Flows, Process Builder, and OmniScripts.
• Familiarity with Einstein Bots, Live Agent, and Field Service Lightning for advanced service capabilities.
• Experience in reporting and analytics using Salesforce Reports, Dashboards, and Service Cloud-specific KPIs.
• Design and/or build integrations between Service Cloud and third-party applications or data sources.
• Exposure to Health Cloud, Salesforce CDP, and Experience Cloud is an added advantage.
• Excellent communication and verbal skills.
________________________________________
Certifications:
• Salesforce Service Cloud Consultant
• Salesforce Administrator
• Salesforce Platform Developer I
• (Nice to have) Salesforce Advanced Administrator
Thanks
Rakesh Pathak | Senior Technical Recruiter
Phone: ************
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